assistant manager - fraud protection - uae national Jobs in Dubai

assistant manager - fraud protection - uae national

fraud specialist

fraud

Cognitive

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   About the Company
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  They are building MENA's consumer and SMB financial platform and their mission is to bring financial freedom to every person in the Middle East. Their last funding round was $22 million Series A from top tier investors globally
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  They are seeking a Fraud Specialist who combines deep payments expertise with strong operational excellence to help them scale their dispute management capabilities. This role is perfect for someone who thrives on building and optimizing processes while maintaining hands-on expertise in Fraud and Chargebacks management. As they continue their rapid growth, you'll play a crucial role in protecting their payment ecosystem while creating scalable solutions that grow with them.
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   About the Role
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  You'll own the fraud function end-to-end, but equally important, you'll identify opportunities to automate, improve processes, and drive strategic initiatives that strengthen our overall risk management framework.
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   Responsibilities
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   Core Chargeback Management
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   Lead Dispute Resolution: Manage the operational team completing chargebacks from initial alert to final resolution, ensuring compliance with card network regulations.
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   Investigate &amp; Defend: Build compelling dispute templates by analyzing transaction data, collecting evidence, and leveraging your deep understanding of reason codes.
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   Vendor &amp; Network Management: Maintain relationships with chargeback vendors, card networks, and acquiring partners to optimize dispute outcomes.
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   Process Excellence &amp; Automation
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   Build Scalable Processes: Design and implement automated workflows that reduce manual intervention while improving dispute win rates.
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   Create Operational Playbooks: Develop comprehensive documentation and SOPs that enable team scalability and knowledge transfer.
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   Drive Continuous Improvement: Identify inefficiencies in current processes and implement solutions that enhance both operational efficiency and customer experience.
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   Strategic Initiatives &amp; Analytics
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   Data-Driven Insights: Analyze Fraud trends to identify root causes and propose preventive strategies across product, risk, and operations.
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   Cross-Functional Leadership: Partner with Product, Engineering, and Customer Experience teams to implement systematic improvements that reduce dispute rates.
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   Performance Reporting: Create dashboards and regular reports that provide leadership with actionable insights on chargeback metrics and risk exposure.
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   Qualifications
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  Must-Have Experience
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   2+ years in payment operations, chargeback management, or risk management within fintech/payments.
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   Experience with payment processing systems and card network regulations.
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   Proven track record of process improvement and operational excellence.
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   Strong analytical skills with experience using data to drive decisions.
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   Excellent written communication for crafting dispute responses and stakeholder updates.
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   Required Skills
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   Proficiency with SQL and data visualization tools (Metabase/Looker preferred).
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   Experience with automation tools and workflow management systems.
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   Preferred Skills
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   You see chargebacks not as isolated incidents but as opportunities to improve the entire payment ecosystem.
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   You balance deep technical expertise with strategic thinking about process optimization.
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   You take extreme ownership and drive initiatives without waiting for direction.
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   You can switch between detailed dispute analysis and high-level strategic planning.
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   You're energized by building something from scratch and seeing it scale.
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  Nice to Have: Experience at high-growth fintech companies.
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  Knowledge of MENA payment landscape and regional fraud patterns.
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Fraud Specialist

Commercial Bank of Dubai

<div><div><div><div><div>Description</div>
<div><div>Operating in the UAE for over 50 years, CBD manages the financial requirements of some of the largest corporates and businesses operating in the country, driving the UAE economy. Over the years, CBD has transformed into a progressive and modern banking institution winning multiple awards for its digital initiatives, credit cards, bank accounts, mobile app features and services.</div><div></div><div><br>
CBD has been recognized as the number one bank in the UAE on the Forbes list of The World&rsquo;s Best Banks 2022.</div><div></div><div><br>
As we continue to build upon our successes, we are looking for ambitious individuals who are passionate about the banking and finance industry and the markets in which CBD operates. Just as important to us is your ability to demonstrate a talent for dealing with people - your colleagues and our customers - and delivering service that really goes the extra mile.</div><div></div><div><b><br>
Responsibilities:
</b></div><ul><li>Responsible for identifying, analyzing, and developing containment and remediation plans for fraud incidents impacting CBD</li><li>
Regular monitoring of emerging threats to gain insight into the evolving threat landscape affecting Banking channels</li><li>
Ensure 100% of cases created in Intuition system is actioned the same day</li><li>
Perform the analysis of confirmed fraud cases to identifying root cause and develop corrective measures Work with cross-functional teams across CBD for collaboration on fraud risks and investigations</li><li>
Undertake monitoring of transaction originating from digital channels to identify any suspicious patterns that may result in a fraud and take corrective action to proactively prevent fraud</li><li>
Provide periodic feedback to Head of Fraud Risk Management to enhance fraud detection rules to improve detection rates</li><li>
Identify new and emerging patterns of fraud and make recommendations for new controls and improved monitoring</li><li>
Provide the required support and assistance to fraud investigator to complete investigations in a timely manner</li><li>
Prepare monthly reports covering key metrics on the fraud monitoring activities for management reporting</li><li>
Actively participate and contribute to the success of key strategic initiatives underway by the fraud risk management unit</li></ul></div>
</div></div><div><div><div>Requirements</div>
<div><div>QUALIFICATIONS</div><ul><li>
Bachelor&rsquo;s degree in business, finance or law</li></ul><div></div><div><br>
EXPERIENCE</div><ul><li>
5 to7 years&rsquo; experience as a fraud analyst in payments, digital channels or credit cards within banking industry</li><li>
Advanced knowledge of merchant, credit card and digital banking products Knowledge of issuing and acquiring card fraud, online banking and payments fraud prevention tactic</li><li>
Systems: Falcon, Vision+, Threatmetrix, Splunk</li></ul><div></div><div><br>
SKILLS</div><ul><li>
Excellent verbal and written communication skills</li><li>
Strong problem solving skills</li><li>
High attention to detail</li><li>
Working knowledge of banking systems and procedures</li></ul><div></div><div><br>
COMPETENCIES</div><ul><li>
Excellent interpersonal and customer service abilities</li><li>
Ability to multi task and work in a high-volume environment</li><li>
Analytical thinking</li><li>
Understanding of fraud issues effecting the banking industry</li></ul></div></div></div></div></div><p></p>

Assistant Manager - Fraud Protection - UAE National

Mogi I/O : OTT/Podcast/Short Video Apps for you

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  Work Type: Full Time &ndash; 8-Month Fixed Term Contract
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  Experience Required: 10+ years
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  Compensation: AED 425,000 &ndash; 435,000 (Annual Base Salary)
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  Package Details: No relocation or bonus specified
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  Job Overview
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   We are seeking a Group Assistant Manager &ndash; Fraud Risk Services (FRS) to support and enhance the organization&rsquo;s fraud risk management practices. This role is part of the ongoing transformation of the Group Internal Audit (GIA) department, focusing on fraud prevention, detection, and investigation. The successful candidate will lead fraud risk assessments, manage complex investigations, enhance fraud awareness, and contribute to the execution of a robust global fraud risk framework.
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   The position covers Drydocks World within the wider group and involves close collaboration with senior leadership, internal teams, and external stakeholders to ensure protection of reputation and assets.
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  Key Responsibilities
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   Conduct fraud risk assessments across diverse business entities, evaluating fraud exposures and control effectiveness.
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   Manage and execute fraud investigations from inception to closure, ensuring compliance with professional standards.
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   Facilitate fraud awareness training, workshops, and stakeholder interviews to strengthen anti-fraud culture.
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   Analyze internal data (audit reports, whistleblower reports, incident logs) and external fraud trends to identify risks.
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   Develop and deliver reports, dashboards, and recommendations to management on key fraud risks.
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   Manage the Fraud Risk Champions program and support recruitment, onboarding, and coordination.
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   Oversee the whistleblowing hotline, ensuring effectiveness and confidentiality.
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  Must-Have Requirements
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   Bachelor&rsquo;s degree in Accounting, Finance, or related field.
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   10+ years of professional experience in fraud risk management, auditing, or fraud investigations.
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   Strong expertise in fraud prevention frameworks, forensic investigation techniques, and compliance programs.
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   Knowledge of fraud risk management frameworks (ISO 31000, COSO, ACFE guidelines).
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   Proficiency in investigation methods including evidence handling, interviews, legal privilege, and reporting.
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   Experience preparing detailed investigation reports and fraud risk analysis memos.
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   Understanding of data analytics tools (Power BI preferred).
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  Preferred Qualifications &amp; Certifications
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   Certified Fraud Examiner (CFE) preferred.
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   Post-graduate accounting qualification (CA/ACA) preferred.
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   Certified Internal Auditor (CIA) preferred.
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   Prior experience in logistics, supply chain, freight forwarding, or maritime industries is a plus.
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Assistant Manager – Fraud Assurance, Investigations & Audit [8-Month Contract]

Assistant Manager – Fraud Investigations & Audit Services [8-Month Contract]

DICETEK LLC

<div><p><b>Job Description: Senior Analyst, Compliance &amp; Fraud Systems Support
</b></p><p><b>Department:</b> Technology</p><p>
<b>Location:</b> Dubai</p><p>
<b>Reporting to:</b> Manager, Application Support</p><p><b>
Job Summary</b></p><p>
We are seeking a highly skilled and motivated Senior Analyst to provide expert-level support and administration for our suite of financial crime compliance systems, with a primary focus on NICE Actimize. In this role, you will be the technical subject matter expert (SME) responsible for ensuring the stability, performance, and effectiveness of our fraud detection and anti-money laundering (AML) platforms. You will work closely with Compliance, Fraud Operations, and IT teams to troubleshoot issues, implement configurations, and support the systems that protect the bank from financial crime.</p><p><b>
Key Responsibilities</b></p><p><b>
System Administration &amp; Support:</b></p><ul><li>
Provide L2/L3 technical support for the NICE Actimize suite (e.g., ACT One, Watchlist Compliance, SAM, ERCM, IFM-X) in a 24/7 banking environment.</li><li>
Monitor system health, performance, and batch job processing (e.g., scenario execution, case management workflows).</li><li>
Investigate, diagnose, and resolve complex technical incidents and service requests related to application errors, data feed issues, and user access.</li><li>
Perform routine application maintenance, including patching, upgrades, and environment refreshes in coordination with the infrastructure team.</li></ul><p><b>
Configuration &amp; Business Rule Management:</b></p><ul><li>
Implement and test changes to scenario tuning, rules, parameters, and risk models within the Actimize platform as directed by the Compliance team.</li><li>
Support the back-testing and calibration of fraud and AML scenarios to optimize alert quality and reduce false positives.</li><li>
Manage reference data, watchlists, and other static data configurations within the systems.</li></ul><p><b>
Data Integration &amp; Analysis:</b></p><ul><li>
Troubleshoot and support real-time and batch data feeds from core banking systems (transactions, customer data) into Actimize.</li><li>
Write basic SQL queries to investigate data discrepancies, validate feed completeness, and support ad-hoc data analysis for the business.</li><li>
Collaborate with data engineering teams to resolve data pipeline issues affecting Actimize.</li></ul><p><b>
Stakeholder Collaboration &amp; Documentation:</b></p><ul><li>
Act as a liaison between IT infrastructure, application vendors (NICE), and business users (Compliance/Fraud Investigators).</li><li>
Create and maintain detailed technical documentation, including system configurations, support procedures, and knowledge base articles.</li><li>
Provide training and guidance to L1 support staff and end-users on system functionality and best practices.</li></ul><p><b>
Qualifications &amp; Experience</b></p><p><b>
Required:</b></p><ul><li>
Bachelor&rsquo;s degree in Computer Science, Information Technology, Finance, or a related field.</li><li>
3+ years of hands-on experience administering, configuring, and supporting the NICE Actimize platform in a banking or financial services environment.</li><li>
Strong understanding of AML and Fraud typologies, scenarios, and investigative processes.</li><li>
Proven experience with SQL for data querying and analysis.</li><li>
Solid understanding of Unix/Linux commands and basic shell scripting.</li><li>
Excellent problem-solving and analytical skills with a keen attention to detail.</li></ul><p><b>
Highly Desirable:</b></p><ul><li>
NICE Actimize professional certifications (e.g., Certified Administrator).</li><li>
Experience with other financial crime systems (e.g., Oracle Mantas, SAS AML, Featurespace).</li><li>
Knowledge of UAE banking systems and payment networks (SWIFT, IPI/FTS, NPSS, WPS etc.).</li><li>
Familiarity with ITIL framework principles (Incident, Problem, Change Management).</li></ul></div><p></p>

Senior Analyst, Compliance & Fraud Systems Support

ATHGADLANG

<p><b>Internal Audit Forensic Role &ndash; Overview</b></p><p><b>Purpose of the Role</b></p><p>An <b>Internal Audit Forensic</b> professional is responsible for detecting, investigating, and preventing fraud, misconduct, and financial irregularities within an organization. They work closely with internal audit teams, compliance, risk management, and legal departments.</p><p><b>Key Responsibilities</b>1. <b>Fraud Investigation &amp; Detection</b></p><ul><li>Conduct forensic investigations into suspected fraud, bribery, corruption, embezzlement, and financial misconduct.</li><li>Gather and preserve evidence in line with legal and ethical standards.</li><li>Interview employees and other parties involved in investigations.</li></ul><p>2. <b>Internal Audits with Forensic Focus</b></p><ul><li>Perform risk-based audits, especially in high-risk areas.</li><li>Identify red flags and anomalies that could indicate fraudulent activity.</li><li>Assess internal control weaknesses and recommend improvements.</li></ul><p>3. <b>Data Analytics &amp; Forensic Tools</b></p><ul><li>Use data analytics tools (e.g., ACL, IDEA, Power BI, Excel) to detect patterns or irregular transactions.</li><li>Analyze large datasets to trace transactions and uncover hidden relationships.</li></ul><p>4. <b>Reporting</b></p><ul><li>Prepare detailed reports for senior management and legal teams.</li><li>Maintain proper documentation of all investigations.</li><li>May assist in preparing materials for legal proceedings or disciplinary action.</li></ul><p>5. <b>Training &amp; Awareness</b></p><ul><li>Develop and deliver fraud awareness training to staff.</li><li>Promote ethical behavior and reporting of suspicious activities.</li></ul><p>Job Types: Full-time, Contract</p>

Forensic- Internal Audit Role- Own Visa- Contractual

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Fraud Specialist

Assistant Manager - Fraud Protection - UAE National

Assistant Manager – Fraud Assurance, Investigations & Audit [8-Month Contract]

Assistant Manager – Fraud Investigations & Audit Services [8-Month Contract]

Senior Analyst, Compliance & Fraud Systems Support

Senior Analyst, Compliance & Fraud Systems Support

Forensic- Internal Audit Role- Own Visa- Contractual