fraud investigator

NBT Bank

<div>Pay Range: $24.98 - $33.31<div></div>
Responsible for the entire process related to moderately complex external fraud cases in the area of check fraud, identity theft, online fraud, elder fraud and cyber fraud. With a solid understanding of various regulations, products and operations is able to effectively research and analyze activity, conduct interviews, collaborate with law enforcement, develop solutions, update systems and complete SARs. The role operates in a fast-paced, high-volume environment to support and assist the Fraud Risk Manager along with providing guidance to the Fraud Investigators.<div></div><div>
Education and Experience:</div><ul><li>
Minimum of 1 year experience investigating various types of financial fraud required</li><li>
Bachelor's Degree in Economic/Financial Crime or Criminal Justice or equivalent work experience preferred</li></ul><div></div><div>
Skills and Abilities:</div><ul><li>
Team player with strong organizational, communication, analytical and PC skills (especially Microsoft Excel).</li><li>
Ability to research/analyze data and recognize/evaluate patterns of customer activity.</li><li>
Strong investigative skills with solid understanding of type of fraud that can occur in a banking environment, but not limited to deposit fraud, internal fraud, card fraud, ACH &amp; wire fraud, kiting, and money laundering.</li><li>
Ability to professionally present information and respond to law enforcement, prosecutors, and officers of the court.</li><li>
Ability to multi-task; working multiple inquiries/investigations simultaneously.</li><li>
Knowledge of government/regulatory statutes as they relate to financial services and fraud.</li><li>
Ability to communicate professionally with customers and council victims.</li></ul><div></div><div>
Tasks Performed:</div><br>
<ul><li>
60% Researches and analyzes high risk transactions across all payment channels with a sense of urgency in a fast-paced environment to identify possible cases of fraud. Completes case investigations from start to finish including the filing of SARs when appropriate.</li><li>
10% Conducts and develops risk/fraud/security related training and education and provides updates to the organization regarding current fraud trends/scams.</li><li>
10% Maintains and updates case management system for tracking of fraud cases and relevant information. Provides timely, accurate and formulated intelligence in support of fraud preventative assessments and decision making to minimize losses, protect our customers and safeguard the integrity of our products.</li><li>
10% Proactively reviews existing internal fraud monitoring reports to identify and mitigate fraud events such as counterfeit checks, mobile deposits, kiting, debit card fraud, elder fraud, etc. Develops new ways to review fraud and create efficiencies. Identifies and analyzes fraud trends and make recommendations to management to mitigate possible fraud loss.</li><li>
5% Provides phone support to branches, call center and members on fraud related matters. Contacts and effectively communicates with customers, banks, and Law Enforcement via multiple channels phone, email, etc.. Assist with more complex assignments as requested.</li><li>
5% Performs other duties as assigned.</li></ul><div><br>
Physical Requirements:</div><br>
<ul><li>
Communicate effectively with internal and/or external customers</li><li>
Stationary 75% of time or greater</li><li>
Move Objects to Maximum 10 lbs</li></ul><div></div><div>
Why Work at NBT</div><div>
At NBT we empower people to grow, innovate, and thrive through meaningful work, a supportive culture and opportunities to make a real impact in your community &ndash; because your success drives our success.</div><div></div><div>
Wellbeing</div><div>
At NBT, we value and support your wellbeing by offering generous time-off policies, wellness initiatives and flexible work arrangements, so you can thrive both personally and professionally.</div><div></div><div>
Community Involvement</div><div>
NBT believes community involvement fosters our success and the success of those around us. Through volunteer service and charitable partnerships, we empower our employees to make a positive impact beyond the workplace.</div><div></div><div>
Culture</div><div>
NBT believes in creating a workplace where every voice matters and every team member feels empowered to contribute. With supportive leadership, we foster an environment where employees are connected, inspired, and valued.</div><div></div><div>
Career Development</div><div>
Whether you&rsquo;re just starting your career or serve in a senior leadership role, your growth and development are our priority. NBT provides a wide variety of development programs and tools for you to reach your full potential.</div><div></div><div>
Total Rewards</div><div>
NBT recognizes and rewards your contributions with competitive compensation, comprehensive benefits and performance-based incentives &ndash; ensuring you feel valued every step of the way.</div><div></div><div>
Business Stability</div><div>
NBT has built a reputation as a stable financial institution by growing our people and our business, evolving our processes and managing risk. We've weathered the market's ups and downs for over 165 years, all while charting a well-defined growth plan.</div><div></div><div><div><div>
Benefits for Full-Time Employees:</div></div><div><ul><li><div>
Generous Paid Time Off: At least 22 days annually, prorated in the year of hire.</div></li><li><div>
Parental Leave: Six weeks of paid leave at 100% of your salary.</div></li><li><div>
Comprehensive Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants.</div></li><li><div>
Dental and Vision Coverage: Ensuring your overall health and well-being.</div></li><li><div>
Flexible Spending Accounts: For healthcare and dependent care expenses.</div></li><li><div>
Employer-Paid Disability Coverage: Both short-term and long-term, with an option to purchase additional long-term coverage.</div></li><li><div>
Life Insurance: Employer-paid basic life insurance, with an option to purchase supplemental coverage.</div></li><li><div>
Voluntary Benefits: Including hospital, accident, and critical illness coverage.</div></li><li><div>
Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan to help secure your future.</div></li><li><div>
Adoption Assistance: Supporting your growing family.</div></li><li><div>
Tuition Reimbursement: Invest in your education and career growth.</div></li><li><div>
Employee Assistance Program (EAP): Access to support and resources.</div></li><li><div>
Financial and Banking Services: Various benefits and financial planning assistance.</div></li></ul></div><div></div><div><div>
Benefits for Part-Time Employees Working 20+ Hours/Week:</div><ul><li>
Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants.</li><li>
Generous Parental Leave: Six weeks of paid leave at 100% of your salary.</li></ul><div></div><div>
Benefits for All Part-Time Employees:</div></div><div><ul><li><div>
Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan for employees who work at least 1,000 hours in a calendar year, all designed to help secure your future</div></li><li><div>
Paid Sick and Safe Leave: For your health and safety.</div></li><li><div>
Employee Assistance Program (EAP): Access to support and resources.</div></li><li><div>
Financial and Banking Services: Various benefits and financial planning assistance.</div></li></ul></div></div><div></div><div><i>
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship of an employment Visa at this time.</i></div></div>

Fraud Investigator

Synovus

<div><p><b>Job Summary</b></p>
<p>Conducts investigations of potential/suspected financial crimes and/or fraud. Utilizes systems and a variety of investigative techniques and tools to collect, collate, and analyze financial and background information and makes informed decisions concerning customer account status/retention. Recognizes and evaluates high risk accounts, potential watch list matches and dispositions, and other suspicious and/or questionable account activity. Analyzes data and determines when cases are to be submitted to law enforcement and/or prosecutors for potential legal action. Takes appropriate action to stop or prevent data or monetary losses by assessing internal controls and procedures associated with financial crimes and fraud cases. Constructs case narratives, when appropriate, to support required BSA regulatory reporting. Evaluates the root cause of cases and, where appropriate, recommends specific incidents for review of potential control gaps. Assists and reviews the work of less experienced team members.</p>
<p><b>Job Duties and Responsibilities
</b></p><ul><li>Conducts investigations of suspected financial crimes and/or fraud. Applies analytic techniques to information sets to make logical and supported recommendations on reporting activities to the Financial Crimes Enforcement Network (FinCEN) and/or the OFAC. Performs enhanced due diligence on customers designated by regulators as high risk, such as international and large cash customers.</li>
<li>Stay informed of fraud trends, threats, and attack methods. Leverage that knowledge of both the industry and internal fraud controls to provide training and guidance to front-line and other employees. From time to time visit branches to evaluate fraud trends and/or conduct awareness training. Where possible, cultivate relationships with law enforcement and other financial institutions.</li>
<li>Utilizes knowledge of bank systems, processes and contacts as resources for conducting investigations. Develops a plan of action and gathers, analyzes and compiles evidence for multiple case assignments. Prepares case documentation and writes a complete final summary report of investigation.
</li><li>Inputs all investigation activities and detailed field notes into the case management database within five business days to provide a complete summary of the overall investigation. Calculates total attempted fraud amounts as well as total loss amounts on all confirmed fraud cases. Maintains and reports accurate data for the creation of the Executive Level Business Review to for senior management and operational risk committees.
</li><li>Interviews customers, employees, and suspects. Traces financial transactions and reviews the background and financial profile of suspected individuals. Works with management to determine when a case should be closed, recovered or charged off when all investigative leads and the potential for recovery have been exhausted. Closes cases in the case management database.
</li><li>Communicates with branch staff to obtain additional customer information and/or information needed for supporting documentation, reports and risk mitigation. Assists branch personnel, when necessary, to conduct customer interviews to address certain specific alerted transactional issues,
</li><li>Escalates cases to applicable Synovus department or team based on details of case. Compiles confidential case documents for referral to Corporate Security when law enforcement involvement may be required. Prepares all case-related Suspicious Activity Reports (SARSs) that are forwarded to Synovus Compliance within 30 days. Hands off investigations to Synovus Audit and/or Compliance when team members are involved.
</li><li>Assesses internal controls and procedures associated with assigned cases, identifying control breakdowns and makes recommendations to prevent future losses. Assists with determining new procedures to prevent, detect and investigate fraud. Reviews fraud data to ensure accuracy for reporting and audit purposes. Assists with computer crime investigations and investigates breaches for information security policies as requested.
</li><li>Maintains updated information on various systems as well as required files and documentation. Ensures records are complete and available for review and audit as needed. Complies with regulatory requirements, security and applicable policies and identifies control and procedural issues. Manages the security of highly sensitive information related to fraud investigations. Participates in special projects as required.
</li><li>Prepares and submits case narratives for Suspicious Activity Reports (SAR) to the AML/BSA department for review and FinCEN filing, ensuring narrative and SAR form are completed accurately and within procedural and regulatory deadlines while maintaining detailed records of narratives to provide supporting documentation for audits and regulatory reviews.
</li><li>Works with the bank's compliance and BSA/AML teams as required to enable fraud related activities ensuring compliance with regulatory requirements. Stays updated on FinCEN and regulatory guidance related to SAR filing processes and narratives, fraud trends, and financial crime reporting.
</li><li>Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Company authority in a timely fashion.
</li><li>Performs other related duties as required.
</li></ul><p>The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.</p>
<p>Synovus is an equal opportunity employer committed to fostering an inclusive work environment.</p><br>
<br>
<p><b>Minimum Education:</b></p>
<ul><li>Bachelor's degree or an equivalent combination of education and experience.</li>
</ul><p><b>Minimum Experience:</b></p>
<ul><li>Five years of fraud/financial crimes experience including transaction monitoring, investigative research, and analysis of potentially suspicious activity.</li>
</ul><p><b>Certifications:</b></p>
<ul><li>Certified Fraud Examiner or similar designation.</li>
</ul><p><b>Required Knowledge, Skills, &amp; Abilities:</b></p>
<ul><li>Knowledge of applicable federal and state laws related to financial crimes including the Uniform Commercial Code (UCC), Regulation E, Regulation CC, and the Law Enforcement Criminal Code.</li>
<li>Knowledge and understanding of all fraud categories/types.</li>
<li>Thorough knowledge of bank operations, policies, and procedures required to facilitate investigations.</li>
<li>Knowledge of the general fraud risk associated with financial institutions.</li>
<li>Proficiency using word processing and spreadsheet software programs</li><br>
</ul><br>
<p><b>Preferred Knowledge, Skills, &amp; Abilities:</b></p>
<ul><li>Experience working at a large bank or financial services firm is preferred.</li></ul></div>

Sr. Fraud Investigator

BankUnited

<div><div><div><b>SUMMARY: </b>The Fraud Investigator II position is a key role in the Fraud Investigations Unit of the Corporate Fraud Division. This position is responsible for conducting comprehensive external fraud investigations on cyber related fraud, check fraud, wire fraud, account take over, identity theft, new account fraud, elderly exploitation, and other types of fraud, to detect and prevent fraud losses to the bank and the customer. They are responsible for reviewing all allegations of suspected fraud; analyzing data, making critical decisions and interviewing witnesses, suspects, employees and other related parties. They are responsible for reporting findings, taking the appropriate action and effectively managing cases. Furthermore, they are responsible for the facilitation of fraud recovery in an effort to minimize fraud losses to the bank and its customers. May perform general account handling functions such as, close account determination, holds, restraints, etc. Routinely contacts customers and other bank associates to confirm the legitimacy of high-risk transactions prior to occurrence and takes appropriate action, to mitigate the risk to the Bank and the Customer. May provide support in other investigations as assigned by the Fraud Investigations Team Lead or the Fraud Investigations Unit Manager. Will serve as liaison with the business lines, financial institution partners and law enforcement. Position role and responsibilities, must be performed in adherence to the compliance of bank and department operational policies and regulations, including but not limited to Regulation E, CC, GG, V, the FCRA, FACT Act, Bank Secrecy Act, NACHA, and Visa Operating Rules.</div><br>
<div><b>ESSENTIAL DUTIES AND RESPONSIBILITIES</b> include the following. Other duties and special projects may be assigned.
<ul><li>Investigate and manage external fraud investigations, such as cyber related fraud, check fraud, new account fraud, elder exploitation, wire fraud, online take over and other, ensuring cases are handled timely, and documented accurately with a concise case summary, following existing procedures</li>
<li>Conduct research, compile, save and retrieve data for the preparation of investigative reports for assigned cases</li>
<li>Review surveillance systems and extract photos/videos for use by the bank and law enforcement personnel.</li>
<li>Use internal and external resources to obtain forensic evidence for investigative purposes when reviewing fraud detection reports or investigating cases.</li>
<li>Notify and work with law enforcement and prosecutor's office regarding criminal cases to ensure proper resolution.</li>
<li>May attend criminal and civil court proceedings as necessary to complete the prosecution of cases.</li>
<li>Conduct interviews of employees, suspects, witnesses and other related parties.</li>
<li>Facilitate fraud recovery efforts to minimize losses to the bank and the customers.</li>
<li>May prepare and submit Suspicious Referral Forms (SRF) for final submission of SARs as required. Proper SAR determination is essential.</li>
<li>Provide business lines with support and guidance associated with fraud incidents and any reported unusual/suspicious activity.</li>
<li>Provide guidance to customer victims on the appropriate course of action and provide fraud prevention counseling as needed (i.e. ID Theft, wire fraud,</li>
<li>malware, phishing)</li>
<li>Remain current with arising fraud trends and activities by attending networking workshops and/or training.</li>
<li>May prepare security alerts/bulletins for internal dissemination.</li>
<li>May participate in the Bank's Business Continuity Plan and Emergency Response plan as needed.</li>
<li>May assist the Fraud Operations Unit with fraud monitoring and fraud analysis report management if needed.</li>
<li>Perform any other assignments as directed by Fraud Investigations Team Lead or the Fraud Investigations Unit Manager.</li>
<li>May travel to off-site locations for investigative purposes.</li>
<li>Prioritize tasks to ensure deadlines and expectations are met.</li>
<li>Work cases with a sense of urgency while ensuring the accuracy of information.</li>
<li>Maintain confidentiality surrounding fraud methods and investigations.</li>
<li>Build effective relationships with internal/external stakeholders (e.g. law enforcement agencies and other Financial Institutions to collaborate in investigations).</li>
<li>Network and develop effective contacts in the private, public and government sector, to assist in fraud investigations.</li>
<li>Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.).</li>
<li>Adheres to Bank policies and procedures and completes required training.</li>
<li>Identifies and reports suspicious activity.</li></ul><br>
</div>
<br>
<div><div><b>EDUCATION</b></div>
<div><br>
Bachelor's Degree Criminal Justice/Cybersecurity preferred</div><br>
<div><b>EXPERIENCE</b></div>
<div><ul><li>Fraud Related Certifications preferrederred and/or 5-7 years prior financial crime related, fraud investigation experience in financial institution setting required</li>
<li>Strong understanding of financial transactions required</li>
<li>Working knowledge of bank products, services, bank systems and transaction types preferred</li>
<li>Strong verbal and written communication skills preferred</li>
<li>Detail oriented with strong research and problem solving skills preferred</li></ul><br>
</div>
<br>
<div><b>CERTIFICATES, LICENSES, REGISTRATIONS</b></div>
<div><ul><li>Certified Fraud Examiner (CFE)-ACFE preferred</li>
<li>Certified Anti-Money Laundering Specialist (CAMS) preferred</li>
<li>Certified Financial Crimes Investigator (CFCI) preferred</li>
<li>Certified Cyber Crimes Investigator (CCCI) preferred</li></ul><br>
</div>
<br>
<div><b>KNOWLEDGE, SKILLS AND ABILITIES</b></div>
<div><ul><li>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li>
<li>Must be knowledgeable of Regulations/Acts that pertain to the job functions, which include, but are not limited to, Regulations E, V, CC, and Bank Secrecy Act.</li>
<li>Must have experience in the areas of check fraud investigations including identifying potential points of compromise and patterns and recovery efforts (i.e., Breach of Warranty).</li>
<li>Must have experience with cyber related fraud investigations (i.e., remote log in, spoofing, business email compromise, financial malware), Identity Theft, new account fraud (i.e., checking, cards, loans), bank operations and other related fraud.</li>
<li>Must have experience with the recovery rights for various types of check fraud (altered, forged and endorsement) and other recovery strategies to assist the customer and the bank.</li>
<li>Knowledge and understanding of State and Federal Criminal Statutes.</li>
</ul></div><div>ADDITIONAL INFORMATION</div>
<div><ul><li>Candidates residing in locations within BankUnited's footprint may be given preference.</li>
</ul></div></div></div>Requirements:
<div>Candidates residing in locations within BankUnited's footprint may be given preference.</div></div>

Fraud Investigator I (Hybrid) Miami Lakes FL

Department of Insurance

<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><b>Background check and fingerprinting required.</b><br>
<br>
Do you enjoy working in a fast-paced Office Centered environment with variety in your work? The California Department of Insurance (CDI) is seeing a dynamic Supervising Fraud Investigator II with experience performing investigative duties.<br>
<br>
If this is you, then CDI may be the employer for you!</div><div><br>
Under the direction of the Deputy Chief, the Supervising Fraud Investigator (SFI) II will have oversight of all functions and decision-making of the Regional Office including: planning, organizing, and directing the law enforcement staff and programs within their designated geographical area of the State. The incumbent directly supervises the Supervising Fraud Investigator I&rsquo;s and oversees the activities of other support staff assigned to the regional office. The SFI II&rsquo;s area of responsibilities include: preparing and implementing Division policy and procedures; managing the Regional Office budget; reviewing and analyzing regional area crime trends; identifying and developing in-house training programs to meet Division needs; overseeing the implementation of the training program for local law enforcement agencies and insurance personnel in their region; preparing and facilitating a formal public outreach program to provide training in insurance fraud awareness, detection, and reporting requirements; and assisting in the administration of a specialized investigative program or project as mandated by law or required by Division administration. In addition, the SFI II has overall responsibility for providing reports on the utilization of resources including workload and case management data on all fraud operations for the Regional Office. The SFI II coordinates grant-funded task force operations with prosecutors and allied law enforcement; testifies at criminal, legislative and administrative proceedings as an expert witness; and prepares, analyzes, and monitors legislation affecting the Division. This position is designated as a peace officer under California Penal Code Section 830.3.<br>
</div><div>This position is designated under the Conflict of Interest Code. The position is responsible for making or participating in governmental decisions that may potentially have a material effect on personal financial interests. The appointee is required to complete a Statement of Economic Interest (Form 700), which includes an Assuming Office filing within 30 days of appointment, annual filings, and a Leaving Office filing within 30 days of physical separation. Non-compliance with the Conflict of Interest Code requirements may result in the voiding of appointment, financial penalties, or enforcement actions.</div><div></div><div><br>
Effective July 1, 2025, the California Department of Human Resources (CalHR) implemented the Personal Leave Program (PLP) 2025 and related Pay Differential 386. PLP 2025 requires employees to receive a reduction in pay in exchange for monthly hours of PLP 2025 leave credits. The salary range(s) included on this job posting do not reflect the reduction in pay. For more information, visit the CalHR website (www.calhr.ca.gov).</div><div><br>
New to state service? Learn how to apply here.<br>
Please, take two minutes to check us out or provide your feedback.</div><div></div><p><i>
</i></p><p>You will find additional information about the job in the <b>Duty Statement</b>.</p>
</div><p></p><div><p>Working Conditions</p>
<p></p><div><ul><li>Must be able to work in a law enforcement environment that includes the presence of firearms</li><li>Must be able to work in a high-rise building</li><li>Frequent sitting is required</li><li> Routine travel may be required within and/or outside the state of California via private or public transportation (i.e., automobile, airplane, etc.). Travel may include overnight stay.</li></ul><br>
This position is eligible for hybrid telework. The amount of telework is at the discretion of the Enforcement Branch and based on CDI's current telework policy. While CDI supports telework, in-person attendance will be required based on operation needs. Employees are expected to be able to report to work with minimal notificaiton if an urgent need arises, as determined by the Department.
</div></div></div><p></p><div><div><p>Minimum Requirements</p>
You will find the Minimum Requirements in the Class Specification.<ul><li>
SUPERVISING FRAUD INVESTIGATOR II, DEPARTMENT OF INSURANCE</li></ul>
</div><div><p>Additional Documents</p>
<ul><li>Job Application Package Checklist</li><li>
Duty Statement</li></ul>
</div></div><div><div><p>Position Details</p>
<div><div><div><b>Job Code #:</b> </div><div>JC-496375
</div></div><div><div><b>Position #(s):</b>
</div><div><div>413-886-7542-001</div>
</div></div><div><div><div><b>Working Title:</b> </div><div><b>Captain</b>
</div></div></div><div><div><b>Classification:</b> </div><div>SUPERVISING FRAUD INVESTIGATOR II, DEPARTMENT OF INSURANCE
<div>$9,840.00 - $13,459.00
</div>New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
</div></div><div></div><div><div><b># of Positions:</b> </div><div>1
</div></div><div><div><b>Work Location:</b> </div><div>Santa Clara County
</div></div><div><div><b>Telework:</b> </div><div>Hybrid
</div></div><div><div><b>Job Type:</b> </div><div>Permanent, Full Time
</div></div></div></div><div><p>Department Information</p>
<div><p>The CDI is the consumer protection agency for the nation's largest insurance marketplace and safeguards all of the state&rsquo;s consumers by fairly regulating the insurance industry. With annual direct premiums of $340 billion, California is the largest insurance market in the United States and the fourth largest insurance market in the world.<br>
</p><div>Nearly 1,400 dedicated employees work at CDI to oversee more than 1,400 insurance companies and license more than 425,000 agents, brokers, adjusters, and business entities.</div><p><b><br>
ENFORCEMENT BRANCH</b><br>
<b>FRAUD DIVISION</b><br>
<b>SILICON VALLEY REGIONAL OFFICE</b><br>
<br>
This recruitment is for the SILICON VALLEY Regional Office located at:<br>
18425 Technology Drive<br>
Morgan Hill, CA 95037</p>
</div><p>Department Website: http://www.insurance.ca.gov
</p></div></div><div></div><div><div><p>Special Requirements</p>
<div></div><div><div>Please attach (upload) all the required documents to verify that you meet the minimum qualifications for this position (i.e., degree, transcript, license, certificate). If you fail to provide the required documentation, your application package will be marked as incomplete and not considered for an interview.</div><ul><li>
Exam list eligibility - refer to exam link below.</li><li>
Transfer eligibility, if applicable, for current/former civil service employees</li><li>
Supplemental Questionnaire</li><li>
Graduate of Regular Basic Course (RBC) Academy or Specialized Investigators&rsquo; Basic Course (SIBC) Academy required.</li></ul><div>
CRIMINAL RECORD SUPPLEMENTAL QUESTIONNAIRE (CRSQ) IS REQUIRED. <b>CLICK HERE</b> TO ACCESS THE CRSQ FORM</div>
</div></div><div><p>Application Instructions</p>
<div><p>Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
</p>Final Filing Date: 11/5/2025
<p><b>Who May Apply</b></p>
<div>Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
<br>
<br>
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
</div><p><b>How To Apply</b></p>
<div>Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:<br>
<div><p><b>Address for Mailing Application Packages</b></p>
<p>You may submit your application and any applicable or required documents to:</p><br>
<div></div><div><div><div>Department of Insurance
</div><div>CDI Jobs Inquiries
</div><div>Attn: Classification &amp; Consultation Unit
</div><div>Human Resources Management Division
</div><div>300 Capitol Mall, 13th Floor
</div><div>Sacramento, CA 95814
</div></div></div></div><div><p><b>Address for Drop-Off Application Packages</b></p>
<p>You may drop off your application and any applicable or required documents at:</p><br>
<div></div><div><div><div><div>Department of Insurance
</div><div>CDI Jobs Inquiries
</div><div>Classification &amp; Consultation Unit
</div><div>Human Resources Management Division
</div><div>300 Capitol Mall, 13th Floor
</div><div>Sacramento, CA 95814
</div><div></div><div>08:00 AM - 05:00 PM
</div></div></div></div></div></div><p><b>Required Application Package Documents</b></p>
<p>The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
</p><ul><li>Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.</li>
<li>Resume is optional. It may be included, but is not required.</li>
<li>Criminal Record Supplemental Questionnaire</li>
<li>Other - Instructions may be found in the <b>Supplemental Questionnaire Section</b> of this job posting.</li>
<li>Other - Graduate of Regular Basic Course (RBC) Academy or Specialized Investigators&rsquo; Basic Course (SIBC) Academy required.<br>
</li>
</ul></div>Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
</div></div></div><div><p>Desirable Qualifications</p>
<div>In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:<br>
</div><div><div><br>
<ul><li>Recent experience in State service as a peace officer investigating auto, workers&rsquo; compensation, property and casualty insurance fraud;</li><li>Ability to be self-motivated, motivate others, set and achieve goals, and operate with a high degree of independence;</li><li>Ability to successfully perform both the investigative and administrative duties of the job;</li><li>Ability to liaison with State, Federal, and municipal law enforcement agencies;</li><li>Ability to coordinate and liaison with Federal and State prosecuting agencies;</li><li>Graduate of Regular Basic Course (RBC) Academy or Specialized Investigators&rsquo; Basic Course (SIBC) Academy required.</li></ul></div>
</div></div><div><p>Benefits</p>
<div><p>CDI offers many benefits including the following:</p><ul><li>
FREE PARKING</li><li>
Flexible work hours</li><li>
Medical Benefits - including health, dental, and vision insurance</li><li>
Employee Wellness Program</li><li>
Employee Assistance Program</li><li>
On the Job Training</li><li>
Career Services Program</li><li>
Recognition Program</li><li>
Paid Holidays and leave</li><li>
Defined benefit retirement program</li><li>
Savings Plus Program (401(k), 457)</li><li>
Every 12 months, based on performance evaluation, employees may receive a 5% salary increase until they reach the maximum salary for the position.</li></ul><div><div>
Benefit information can be found on the CalHR website and the CalPERS website.</div></div><br>
<div></div>
</div></div><div><p>Contact Information</p>
<div><p>The Hiring Unit Contact is available to answer questions regarding the position or application process.
</p><p><b>Department Website:</b> http://www.insurance.ca.gov
</p><p><b>Hiring Unit Contact:
</b><br>
Classification &amp; Consultation Unit<br>
(916) 492-3300<br>
CDIJobInquiries@insurance.ca.gov
</p><div><p>Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
</p><b>EEO Contact:</b><br>
EEO Officer<br>
(916) 492-3024<br>
OCR@insurance.ca.gov
</div><p>California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
</p></div></div><div><p>EXAMINATION INFORMATION</p>
<p></p><div>Step 1 - if you have not taken the <b>SUPERVISING FRAUD INVESTIGATOR II</b> examination, or if your eligibility has expired, and/or you have no other type of eligibility, you MUST take the examination to be eligible for appointment. Please click the link provided below for the examination information/instructions. Please read the entire examination bulletin.<br>
</div><p><br>
<b>EXAMINATION LINK</b><b>: </b>Supervising Fraud Investigator II</p><div>
</div><div>Step 2 - Submit your application includding all required documents, by using the &quot;Apply Now&quot; button found at the top of this bulletin.<br>
<br>
Any questions regarding the minimum qualifications, applying for the examination, being scheduled for the examination, reasonable accommodations, the examination components, scoring, etc., may be directed to our recruiters at cdiexaminations@Insurance.ca.gov</div>
</div><p></p><div><p>SUPPLEMENTAL QUESTIONNAIRE</p>
<p></p><p>A Supplemental Questionnaire is REQUIRED and must be submitted with your Employment Application (STD. 678) in order to be considered for this position. Applicants who fail to submit a Supplemental Questionnaire will be eliminated from the selection process. Resumes, cover letters, or other documents do not substitute for the Supplemental Questionnaire. The Supplemental Questionnaire should be a typed response to the following questions using 12 point Arial font, single spaced, 1 inch margins, and no more than 1 page per question response.</p><p>
Supplemental Questionnaire:</p><p>
1. Describe your experience in leading and supervising field operations; such as arrest and/or search warrants, surveillance, undercover, or disaster response.<br>
2. Describe your supervisory experience in training and mentoring employees.<br>
3. Describe your experience in establishing and maintaining cooperative and productive working relationships with allied agencies.</p>
</div><p></p><div><div><p>Equal Opportunity Employer</p>
<p>The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
</p><p>It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.</p></div></div></div></div></div></div></div></div></div></div></div><div></div>

SUPERVISING FRAUD INVESTIGATOR II, DEPARTMENT OF INSURANCE

The Home Depot

<div><p><b>Position Purpose:</b></p><p>
The Corporate Security Investigator is responsible for investigating and supporting investigations across the Corporate Security portfolio to include, including e-commerce fraud committed against HomeDepot.com and its subsidiaries, corruption, asset misappropriation, data loss, payments, and refund fraud, as well as the assessment and investigation of threatening behavior toward the company, it&rsquo;s associates and properties. The investigator will work with multiple partners internal to The Home Depot, including Corporate Security Analysts and Investigative Specialists, Internal Audit, Legal, Compliance, Asset Protection, Cybersecurity, Finance, Human Resources, Aviation, and other departments as applicable. The investigator is expected to work directly with law enforcement, prosecutors, outside counsel, and other external partners as required based on the assigned investigative task. The investigator is responsible for leveraging internal and external tools to detect and reduce the company&rsquo;s exposure to internal and external fraud.</p><p><b><br>
Key Responsibilities:</b></p><ul><li>
65% - Case Management - Own the status of all assigned cases within the case management system. Properly inventories and secures all evidence connected to assigned cases. Reviews classify and sort both electronic and physical evidence. Provides routine updates to department leaders on case status and fraud prevention/mitigation plans. Leverage multiple online databases and search tools to identify fraud and gather data connected to criminal e-commerce fraud, including internal and external criminal behavior; compile reports for Corporate Security leaders and build investigative packages for referral to law enforcement. Operate multiple e-tools including database aggregator, social media aggregator, big query, write, edit and run SQL searches, search and retrieve store CCTV, NPF CCTV, among other investigative tasks.</li><li>
35% - Cross-Functional Collaboration &amp; Investigation Governance - Partners with and responds to requests from the Online business unit; including the Online Contact Centers, Customer Care and Resolutions, Legal, Human Resources, Merchandising, and Finance among other internal and external partners. Provides business records, video recordings, call recordings, and other data connected to the investigative process as needed by internal partners or Law Enforcement. Partner with Law Enforcement to provide briefings on investigative findings and refer case packages for prosecution; supports internal events requiring a security presence and augment the security officer footprint.</li></ul><p><b><br>
Direct Manager/Direct Reports:</b></p><ul><li>
This position reports to the Senior Manager/Manager of the Corporate Security Investigations team.</li><li>
This position has 0 direct reports</li></ul><p><b><br>
Travel Requirements:</b></p><ul><li>
Typically requires overnight travel 5% to 20% of the time.</li></ul><p><b><br>
Physical Requirements:</b></p><ul><li>
Most of the time is spent sitting in the same position or standing/walking or there is some requirement to lift or handle material or equipment of moderate weight (8-20 pounds).</li></ul><p><b><br>
Working Conditions:</b></p><ul><li>
Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.</li></ul><p><b><br>
Minimum Qualifications:</b></p><ul><li>
Must be 18 years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul><p><b><br>
Preferred Qualifications:</b></p><ul><li>
Working knowledge of Microsoft Office Suite.</li><li>
Working knowledge of Open-Source Intelligence and/or Digital Forensics Suites/Tools.</li><li>
Demonstrated ability to collaborate and work effectively with cross-functional teams.</li><li>
Ability to convey complex or technical ideas and processes in easy-to-understand terms to diverse audiences.</li><li>
Excellent written and verbal communication skills.</li><li>
Strong attention to detail and ability to assess data from multiple sources, including fraud reporting systems, order management systems, and fraud reports.</li><li>
Experience investigating online fraud schemes, including e-commerce and credit card fraud, use of cryptocurrency to conceal stolen funds, crimes involving deception, embezzlement, and corruption, as well as cyber incidents leading to prosecution.</li><li>
Law enforcement or private sector financial investigative experience. Training or demonstrated experience in statistical analysis, internal audit, quantitative analysis, and data mining for fraud detection.</li><li>
Digital Forensics, Cyber Investigations, or Security Industry Trainings or Certifications relevant to fraud and cyber investigations.</li></ul><p><b><br>
Minimum Education:</b></p><ul><li>
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul><p><b><br>
Preferred Education:</b></p><ul><li>
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul><p><b><br>
Minimum Years of Work Experience:</b></p><ul><li>
4</li></ul><p><b><br>
Preferred Years of Work Experience:</b></p><ul><li>
4</li></ul><p><b><br>
Minimum Leadership Experience:</b></p><ul><li>
1+ year of previous leadership experience</li></ul><p><b><br>
Preferred Leadership Experience:</b></p><ul><li>
1+ year of previous leadership experience</li></ul><p><b><br>
Certifications:</b></p><ul><li>
Affiliation with or certifications from Financial Fraud Organizations such as the International Association of Financial Crimes Investigators, Association of Certified Fraud Examiners or similar organizations.</li></ul><p><b><br>
Competencies:</b></p><ul><li>
Action Oriented</li><li>
Decision Quality</li><li>
Manages Ambiguity</li><li>
Tech Savvy</li><li>
Collaborates</li><li>
Manages Complexity</li><li>
Optimizes Work Processes</li><li>
Plans and Aligns</li><li>
Situational Adaptability</li><li>
Communicates Effectively</li><li>
Customer Focus</li><li>
Resourcefulness</li></ul></div>

Corporate Security Investigator - Cyber Response

State of Idaho

<div><p><b>Description</b><br>
</p><p></p><br>
<h4 class="jobSectionHeader"><b>State of Idaho Opportunity</b></h4><p>
Criminal Investigator or Investigative Auditor, Criminal Law Division, Office of the Attorney General</p><p>
Closing Date: Open until filled.</p><p>
Start Date: To be determined upon hire.</p><p>
Salary: $44.60 &ndash; $49.06 hourly</p><p></p><p>
Primary Duties: The Medicaid Fraud Control Unit (MFCU) is currently accepting applications for a <b>Criminal Investigator</b> or <b>Investigative Auditor</b> position. The federally funded and mandated MFCU is an interdisciplinary team dedicated to protecting vulnerable individuals and safeguarding the finite resources on which they depend. This position is responsible for conducting complex criminal investigations involving Medicaid provider fraud, patient abuse, neglect and financial exploitation. Investigations often involve multi-agency coordination, detailed evidence analysis, and preparation for prosecution.</p><p></p>
<p></p>Primary duties include conducting interviews, obtaining and analyzing documents and other evidence, preparing detailed investigative reports and exhibits, maintaining investigative case files, testifying in court, and interfacing with other law enforcement and government agencies. Travel throughout Idaho is required<p></p><p>
Minimum Qualifications: Applicants must have above-average communication and interpersonal skills; ability to work in a close-knit team environment with other investigators and prosecutors; have enthusiasm for public service; strong working knowledge of Microsoft Office Products such as Word and Excel; the ability to work independently; and manage multiple cases simultaneously.</p><ul><li><p><b>
Investigative Auditor Minimum Qualifications</b>:
</p><p>Must have at least 5 years of investigative experience, preferably in law enforcement, healthcare fraud or financial crimes. Strong analytical; interviewing, and report-writing skills. Working knowledge of Medicaid regulations and healthcare billing practices.</p></li><li><p><b>
Criminal Investigator Minimum Qualifications:</b></p><p>
</p><p>Must have and maintain Idaho POST Certification of Intermediate level or higher; minimum education of a high school diploma or equivalent; at least 5 years law enforcement experience; a thorough understanding of laws, policies and rules of evidence applicable to Idaho law enforcement service.</p></li></ul><br>
<ul><li>
Though not required, preference will be given to applicants who possess a bachelor&rsquo;s degree in a related field, such as health information management, accounting, healthcare administration, or criminal justice.
</li><li>A minimum of 5 years of investigative experience, preferably in Medicaid or healthcare fraud, financial crimes or white-collar investigations.
</li><li>Experience analyzing financial records, claims data, or medical billing.</li><li>
Proficiency in writing affidavits, subpoenas, and investigative reports.</li><li>
Experience testifying in court or administrative hearings.</li><li>
Knowledge of state and federal laws related to Medicaid, healthcare fraud, and abuse.</li><li>
Candidates with certifications such as Certified Fraud Examiner (CFE), Certified Professional Coder (CPC), or Certified Professional Medical Auditors (CPMA) are highly encouraged to apply.</li></ul><p></p><p>
Applications: E-mail a resume and cover letter to: Keri.Ascherfeld@ag.idaho.gov. <b>NOTE: You do not have to complete the standard application &quot;apply now&quot; process for this position. If you choose to do so, please also submit your resume to keri.ascherfeld@ag.idaho.gov to be considered for this position.</b></p><p>
If you have questions, please call Keri Ascherfeld at 208-334-4545.</p><p>
Benefits: State employee benefits which include low-cost health and dental insurance, paid vacation and sick leave, 11 paid holidays, multiple retirement savings plans, flexible spending accounts, paid parental leave, and one of the nation&rsquo;s best state retirement systems (PERSI). The Office is a qualifying employer for the Public Service Loan Forgiveness Program (PSLF).</p><p></p><p><b>
Location:</b> Boise, Idaho. As Idaho&rsquo;s capital, Boise is a growing city of approximately 226,570 and serves as headquarters for several major national and international corporations.</p><p>
The Idaho Office of the Attorney General is an equal opportunity employer. This position is exempt from state classified service, and the rules of the Division of Human Resources and the Idaho Personnel Commission. This is an at-will position.</p><p>
The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities. If you require an accommodation at any step in our recruitment process, you are encouraged to contact Human Resources at (208) 334-4128 or email ana.lara@ag.idaho.gov.</p></div><p></p>

Criminal Investigator or Investigative Auditor, OAG, Criminal Law Division

Connect2Hackney

<p>Connect2Hackney is proud to be recruiting on behalf of the London Borough of Hackney. We are looking for a proactive and ambitious Tenancy Investigator to join our high-performing Audit and Anti-Fraud team.</p> <p>Hackney is one of London's best places to live and work, and we've achieved a huge amount to be proud of, from our outstanding schools to our award-winning public spaces. We are working towards a vision to be a place for everyone, celebrating diversity and ensuring everyone feels valued, included, and involved. If you are</p> <p><strong>Proud, Ambitious, Pioneering, Open, Proactive, and Inclusive</strong>, you could be the perfect fit for our team.</p> <p><strong>About the Role</strong></p> <p>As a Tenancy Investigator, you will play a crucial role in protecting the Council's social housing stock for those in genuine need. You will be responsible for providing a comprehensive investigation service into cases of tenancy fraud within the borough.</p> <p>Working with minimal supervision, your primary goal will be to undertake investigations from referral to conclusion, obtaining the necessary evidence to support the repossession of misused properties and ensure fairness in our housing system. This role is vital for ensuring our housing services operate with integrity and that internal controls are effective.</p> <strong><strong>Your Key Responsibilities will include:</strong></strong> <ul> <li><strong>Conducting Investigations:</strong> You will manage a caseload of tenancy fraud investigations, carrying out all aspects of the investigative work including interviews, taking witness statements, and liaising with the police.</li><li><strong>Gathering Evidence:</strong> You'll obtain information from various systems and sources to build robust cases for legal action, such as the recovery of unlawfully sublet properties or the refusal of 'Right to Buy' applications.</li><li><strong>Reporting:</strong> You will prepare high-quality case reports and progress updates for senior management and stakeholders, ensuring all investigation records are meticulously maintained.</li><li><strong>Collaboration & Training:</strong> You'll work closely with staff across the Council, social housing providers, and external partners. A key part of your role will be assisting in the development and delivery of fraud awareness training for housing staff.</li><li><strong>Compliance:</strong> You must ensure all work is conducted in compliance with relevant legislation such as PACE, RIPA, DPA, and HRA, as well as Council policies and best practice guidelines.</li></ul> <p><strong>About You</strong></p> <p>We're looking for a self-motivated and experienced investigator who can handle pressure and meet strict deadlines. You will need to be a confident communicator, capable of dealing with people at all levels and remaining professional in potentially confrontational situations.</p> <strong><strong>To be successful, you will need:</strong></strong> <ul> <li>A recognised qualification in counter fraud studies (e.g., Accredited Counter Fraud Specialist) and/or significant practical experience in social housing tenancy fraud or comparable investigation work.</li><li>Demonstrable experience working in a counter-fraud or investigative role, preferably within the public sector.</li><li>A strong working knowledge of the legislative framework governing investigations, including PACE, CPIA, RIPA, the Fraud Act, and the Prevention of Social Housing Fraud Act (POSHFA).</li><li>Good working knowledge of housing law, particularly the Housing Acts as they apply to sub-letting.</li><li>Excellent communication skills (oral, written, and presentation) with experience producing detailed reports and witness statements.</li><li>The ability to organise and prioritise a large and varied workload, using your own initiative to drive cases forward.</li><li>A willingness and ability to work flexibly outside of normal office hours, including early mornings, evenings, and weekends when an investigation demands it.</li><li>Successful applicants will be required to undergo a Disclosure and Barring Service (DBS) check which is acceptable to the Council.</li></ul> <p><strong>Why Choose Hackney?</strong></p> <p>Hackney Council is committed to eradicating discrimination and disadvantage. We are a workplace that welcomes and supports flexible working and we particularly encourage applications from disabled people, as this group is currently under-represented in our workforce. Join us and help make Hackney a place of which we can all be proud.</p> <p>Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.</p>

Tenancy Investigations Officer

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