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fraud monitoring supervisor

HugoBank

<div>
 The Fraud Monitoring Supervisor oversees end-to-end fraud surveillance operations, ensuring shift-based Fraud 24x7 monitoring, prompt investigation of alerts, and effective management of the Fraudulent Transaction Dispute Handling (FTDH) process. The role ensures regulatory compliance, operational continuity, enforce SOP adherence, and timely escalation of suspicious activities through supervision of on duty analysts and coordination with relevant departments.
 <br/>
 <br/>
 <strong>
  Core Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Oversee fraud monitoring systems and ensure all alerts are investigated promptly
  </li>
  <li>
   Identify suspicious activities, conduct risk analysis, optimise fraud detection rules and machine learning models to balance detection efficiency and customer experience
  </li>
  <li>
   Lead in-depth investigations into suspected or reported fraud trends, gathering digital evidence, transaction records, and customer information
  </li>
  <li>
   Supervise on duty fraud analysts to ensure continuous 24x7 monitoring of digital transactions
  </li>
  <li>
   Monitor transaction queues, assign workload, and manage shift coverage efficiently
  </li>
  <li>
   Report daily statistics, operational issues, and system anomalies to the line Manager
  </li>
  <li>
   Uphold confidentiality, compliance, and operational integrity in all monitoring activities
  </li>
  <li>
   Ensure all alerts are handled within the defined SLA and escalation timelines
  </li>
  <li>
   Maintain detailed shift handover logs, incident reports, and analyst performance records
  </li>
  <li>
   Coordinate with relevant departments for real-time response to suspicious activity
  </li>
  <li>
   FTDH portal inward and outward proper knowledge.
  </li>
  <li>
   Completely manage and be responsible for the FTDH task as per the regulatory requirements.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's or master's degree in a relevant field.
  </li>
  <li>
   Minimum of 2-3 years of experience in a fraud risk management unit, preferably within the banking or financial services industry
  </li>
  <li>
   Proven track record of managing effective fraud risk management units
  </li>
  <li>
   Strong analytical skills and experience with digital fraud detection technologies
  </li>
  <li>
   Excellent leadership abilities and communication skills
  </li>
  <li>
   Ability to thrive in a fast paced environment while balancing multiple tasks/projects simultaneously.
  </li>
  <li>
   Owing projects from start to finish based on imminent fraud behavior
  </li>
 </ul>
</div>


Fraud Monitoring Supervisor

<div><p>The Fraud Monitoring Supervisor oversees end-to-end fraud surveillance operations, ensuring shift-based Fraud 24x7 monitoring, prompt investigation of alerts, and effective management of the Fraudulent Transaction Dispute Handling (FTDH) process. The role ensures regulatory compliance, operational continuity, enforce SOP adherence, and timely escalation of suspicious activities through supervision of on duty analysts and coordination with relevant departments.
</p><p></p><p><b>Core Responsibilities:<br>
</b><br>
</p><ul><li>Oversee fraud monitoring systems and ensure all alerts are investigated promptly.</li>
<li>Identify suspicious activities, conduct risk analysis, optimise fraud detection rules and machine learning models to balance detection efficiency and customer experience.</li>
<li>Lead in-depth investigations into suspected or reported fraud trends, gathering digital evidence, transaction records, and customer information.</li>
<li>Supervise on duty fraud analysts to ensure continuous 24x7 monitoring of digital transactions.</li>
<li>Monitor transaction queues, assign workload, and manage shift coverage efficiently.</li>
<li>Report daily statistics, operational issues, and system anomalies to the line Manager.</li>
<li>Uphold confidentiality, compliance, and operational integrity in all monitoring activities.</li>
<li>Ensure all alerts are handled within the defined SLA and escalation timelines.</li>
<li>Maintain detailed shift handover logs, incident reports, and analyst performance records.</li>
<li>Coordinate with relevant departments for real-time response to suspicious activity.</li>
<li>FTDH portal inward and outward proper knowledge.</li>
<li>Completely manage and be responsible for the FTDH task as per the regulatory requirements.
</li></ul><p><b>Requirements</b></p><p></p><ul>
<li>
Bachelor&rsquo;s or master&rsquo;s degree in a relevant field.
</li><li>Minimum of 2-3 years of experience in a fraud risk management unit, preferably within the banking or financial services industry.</li>
<li>Proven track record of managing effective fraud risk management units.</li>
<li>Strong analytical skills and experience with digital fraud detection technologies.</li>
<li>Excellent leadership abilities and communication skills.</li>
<li>Ability to thrive in a fast paced environment while balancing multiple tasks/projects simultaneously.</li>
<li>Owing projects from start to finish based on imminent fraud behavior.</li></ul></div>

<div>
 Successful organizations depend on their reputation for keeping promises, respecting laws and behaving ethically to maintain stakeholder trust. EY Forensic &amp; Integrity Services professionals help organizations protect and restore enterprise and financial reputation. We assist companies and their legal counsel to investigate facts, resolve disputes and manage regulatory challenges. We put integrity at the heart of compliance programs to help better manage ethical and reputational risks.
 <br/>
 <br/>
 Embracing integrity means doing what you say you will do, with unerring commitment. This can make it easier to attract and retain talented people and harness their skills to grow your business. A foundation built on integrity is critical because today&rsquo;s talent values purpose-driven organizations. It can also help you develop stronger partnerships with suppliers and work more effectively with employees, investors, regulators and influencers. Our integrated approach ranges from enhancements in areas of perceived weakness or issues &mdash; including governance, controls, culture and data insights &mdash; to full organizational design and structural implementation.
 <br/>
 <br/>
 <strong>
  EY Rapid Innovation
  <br/>
  <br/>
 </strong>
 As a Multinational Member Firm in the EY network, Rapid Innovation, based in Karachi, exclusively provides its services to MENA based EY Member Firms to support engagements across the MENA region, excluding Pakistan. The work is executed remotely by working virtually with our MENA onshore teams and sometime may require travel to MENA EY offices.
 <br/>
 <br/>
 <strong>
  The opportunity
  <br/>
  <br/>
 </strong>
 Rapid Innovation is recruiting across Consultant and Senior ranks to support our MENA Forensics practice. The role will be based in Karachi, Pakistan.
 <br/>
 <br/>
 <strong>
  Your Key Responsibilities
  <br/>
  <br/>
 </strong>
 As a Consultant in the Forensics team, you are required to contribute to support and deliver on engagements related to regulatory compliance, Financial Crime Compliance (FCC), corporate governance, fraud risk assessments, enterprise risk management, internal controls to our clients. You would also need to understand the technical aspects of the FCC system relevant to CDD, AML monitoring and payment screening. You are also required to use techniques to improve transaction monitoring and sanction screening defences for the financial services sector.
 <br/>
 <br/>
 <strong>
  To qualify for the role, you must have
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum of two plus years of experience in the Financial crime compliance domain
  </li>
  <li>
   Experienced in of FCC-related technology projects, such as payments screening, transaction monitoring, &amp;/or customer risk rating systems preferably at a large/ complex financial institution.
  </li>
  <li>
   Working experience on engagements related to white collar crimes, fraud investigations, Financial crime compliance, corporate compliance and ethics, forensic and financial and economic damages analyses.
  </li>
  <li>
   Flexibility to travel to the MENA region for client engagements when required
  </li>
  <li>
   Fluent English communication skills
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Ideally, you&rsquo;ll also have
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Proficiency in MS office
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We Look For
  <br/>
  <br/>
 </strong>
 We are interested in entrepreneurs who have the confidence to develop and promote a brand-new strategic vision both internally and externally. You will be business savvy with a passion for innovation as well as the motivation to create your own EY journey.
 <br/>
 <br/>
 <strong>
  What We Offer
  <br/>
  <br/>
 </strong>
 We offer a competitive compensation package where you&rsquo;ll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer:
 <br/>
 <br/>
 <ul>
  <li>
   Continuous learning: You&rsquo;ll develop the mindset and skills to navigate whatever comes next.
  </li>
  <li>
   Success as defined by you: We&rsquo;ll provide the tools and flexibility, so you can make a meaningful impact, your way.
  </li>
  <li>
   Transformative leadership: We&rsquo;ll give you the insights, coaching and confidence to be the leader the world needs.
  </li>
  <li>
   Diverse and inclusive culture: You&rsquo;ll be embraced for who you are and empowered to use your voice to help others find theirs.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
  <br/>
  <br/>
 </strong>
 <strong>
  The Exceptional EY Experience. It&rsquo;s Yours To Build.
  <br/>
  <br/>
 </strong>
 <strong>
  EY | Building a better working world
  <br/>
  <br/>
 </strong>
 EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
 <br/>
 <br/>
 Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
 <br/>
 <br/>
 Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
</div>


Consultant Forensics & Integrity Services, Rapid Innovation, Karachi, Pakistan

Hydrochina International Engineering Co., Ltd.

<p><b>Job Description:</b><br/>We are hiring a <b>Control Room Operator</b> for a Water Treatment Project. The ideal candidate will be responsible for monitoring plant operations through the control system, ensuring smooth and efficient functioning of all water treatment processes.</p><p><b>Key Responsibilities:</b></p><ul><li>Monitor and control plant operations using SCADA or other control systems.</li><li>Record operational data such as flow rates, pressures, and chemical levels.</li><li>Coordinate with field operators and maintenance teams to ensure optimal plant performance.</li><li>Identify and report faults, alarms, or abnormal readings to the supervisor.</li><li>Ensure compliance with safety, environmental, and operational standards.</li><li>Assist in routine maintenance and shutdown/startup activities as required.</li></ul><p><b>Requirements:</b></p><ul><li>Diploma or Bachelor&rsquo;s degree in Mechanical, Electrical, or Chemical Engineering / relevant technical field.</li><li>2&ndash;4 years of experience as a Control Room Operator (preferably in water treatment or industrial plant operations).</li><li>Good knowledge of SCADA/DCS systems and plant monitoring tools.</li><li>Strong analytical and problem-solving skills.</li><li>Willingness to work in shifts and at the project site.</li></ul><p>Job Type: Full-time</p><p>Work Location: In person</p>

Control Room Operator (Nabisar, Water Reservoir Project)

International Medical Corps

<div><div><div><div><b>Posted date</b></div> <div>21st October, 2025</div> <div><b>Last date to apply</b></div> <div>31st October, 2025</div>
</div><br>
<div><div><b>Country</b></div> <div>Pakistan</div> <div><b>Locations</b></div> <div>Karachi</div>
</div><br>
<div><div><b>Category</b></div> <div>Community &amp; Social Services
</div></div><br>
<div><div><b>Type</b></div> <div>Contractual</div> <div><b>Position</b></div> <div>1</div>
</div><br>
<div><div><b>Experience</b></div> <div>2 years</div></div></div></div>
<br><p></p><div><div><p><b>JOB SUMMARY:</b> The GBV Caseworker will be responsible for providing direct support, including GBV case management and psychosocial support services, to vulnerable women and girls and survivors of GBV.</p>
<p><b>
MAIN TASKS AND RESPONSIBILITIES</b></p>
<div><b>
Service Provision</b><br>
<ul><li>Provide age-appropriate and survivor-centred GBV Case Management services to survivors of GBV and vulnerable women and girls, in line with the Inter Agency GBV Case Management Guidelines, including assessment of survivor&rsquo;s needs; basic counselling; support to develop and implement a care plan; support to develop and implement a safety plan; and support to access services additional services in line with clients&rsquo; wishes.</li><li>Coordinate closely with the Casework Supervisor and seek support when required</li><li>Provide information on available services and support survivors&rsquo; informed choices through referral, accompaniment, service coordination and follow up, and participation in referral systems/pathways.</li><li>Distribute emergency cash and material assistance based on individual needs assessments and in line with established protocols</li><li>Participate in regular case review meetings and coaching sessions</li></ul>
<br>
<b>Monitoring and Reporting</b><br>
<ul><li>Seek feedback from clients and adapt services accordingly</li><li>Support post-distribution monitoring</li><li>Carefully document service provision and maintain case files</li><li>Adhere to strict data protection and information-sharing protocols to protect the privacy, confidentiality, and safety of survivors</li></ul>
<br>
<b>Coordination, Advocacy and Representation</b><br>
<ul><li>Develop and maintain contact with relevant stakeholders including community leaders and other humanitarian partners and service providers.</li><li>Coordinate with other service providers and community focal points to strengthen access to services and build support for survivors</li><li>Organize case management meetings, as required, with other service providers</li><li>Coordinate with MHPSS, child protection, health, and other sectors to strengthen integration and referrals</li><li>Represent program goals and GBV standards</li></ul>
<br>
<b>Security and Conduct</b><br>
<ul><li>Ensure compliance with security protocols and policies</li><li>Foster a safe and supportive working environment for all GBV staff and partners</li><li>Exemplify core principles of GBV programming, including respect, non-discrimination, responsible use of power, nonviolence, and promotion of gender equality</li><li>Contribute to the positive image and overall credibility of the program and organization, notably through adherence to the Code of Conduct and Ethics, including compliance with anti-harassment, safeguarding and PSEA policies</li></ul></div>
<p>
Perform other duties as assigned. The duties and responsibilities listed in this document are representative of the nature and level of work assigned and not necessarily all inclusive.</p>
</div>
<div><div><b>Job Requirements</b></div>
<div>
<div><b>MINIMUM QUALIFICATIONS</b><br>
<ul><li>Typically, a degree in related field. Equivalent combination of relevant education and experience may be substituted as appropriate.</li><li>Relevant experience helping women required; Relevant academic experience such as social work preferred.</li><li>Demonstrated commitment to core principles of GBV programming, including gender equality and survivor-centered support services.</li><li>Demonstrated familiarity, respect, and empathy for affected populations</li><li>Commitment to championing survivors</li><li>Good interpersonal and advocacy skills</li><li>Very good listening and communication skills</li><li>Familiarity with government and NGO service providers preferred</li><li>Ability to exercise sound judgment, remain flexible, and apply experience and guidance to evolving challenges</li></ul></div><br>
</div>
</div><div><div><b>Additional Technical or Language Requirements</b></div>
<div>Pushtoo and Dari Speaker requires</div>
</div><div><p>Code of Conduct</p>
<div></div>
</div><div><div>As applicable to this position, an individual must promote and encourage a culture of compliance and ethics throughout the organization and maintain a clear understanding of International Medical Corps&rsquo; and donor compliance and ethics standards and adheres to those standards. Staff are also responsible for preventing violations to our Code of Conduct and Ethics, which may involve Conflicts of Interest, Fraud, Corruption or Harassment. If you see, hear or are made aware of any violations to the Code of Conduct and Ethics or Safeguarding Policy, you have an obligation to report. If this is a supervisory position, one must set an example of ethical behavior through one&rsquo;s own conduct and oversight of the work of others; ensure that those who report to you have sufficient knowledge and resources to follow the standards outlined in the Code of Conduct &amp; Ethics; monitor compliance of the people you supervise; enforce the Code of Conduct &amp; Ethics and International Medical Corps&rsquo; policies, including the Safeguarding Policy and the Protection from Harassment, Bullying and Sexual Misconduct in the Workplace Policy, consistently and fairly; support employees who in good faith raise questions or concerns.</div>
<div></div>
</div><div><p>Safeguarding</p>
<div></div>
</div><div><div>It is all staff shared responsibility and obligation to safeguard and protect populations with whom we work, including adults who may be particularly vulnerable and children. This includes safeguarding from the following conduct by our staff or partners: sexual exploitation and abuse; exploitation, neglect, or abuse of children, adults at risk, or LGBTI individuals; and any form of trafficking in persons.</div>
<div></div>
</div><div><p>Equal Opportunities</p>
<div></div>
</div><div><div>International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.</div></div></div><p></p>
<br><div><p>Apply By:</p>
<p>
 </p><p>https://internationalmedicalcorps.hua.hrsmart.com/hr/ats/Posting/view/4214</p></div><p></p>

GBV Caseworker (Female)

The Content House

<p>We are seeking a detail-oriented and analytical Dispute/Chargeback Analyst to join our dynamic team. In this role, you will be the first line of defense in managing and resolving payment disputes and chargebacks for our company. Your expertise will be crucial in protecting revenue, minimizing financial loss, and ensuring a positive experience for our valued customers.</p><p><b>Key Responsibilities:</b></p><ul><li>Investigate, process, and manage the end-to-end chargeback lifecycle for various card networks (Visa, Mastercard, Amex, etc.).</li><li>Analyze transaction data, customer correspondence, and merchant policies to build compelling representment cases.</li><li>Prepare and submit compelling evidence packages to contest invalid chargebacks through acquiring banks and payment processors.</li><li>Accurately process and resolve chargebacks in favor of the customer when valid.</li><li>Monitor dispute trends to identify potential fraud or systematic issues and report findings.</li><li>Maintain up-to-date knowledge of card network rules, regulations, and compliance requirements.</li><li>Collaborate with internal teams such as Customer Service, Finance, and Fraud Prevention to gather necessary information.</li></ul><p>Job Type: Full-time</p><p>Pay: Rs200,000.00 - Rs300,000.00 per month</p><p>Work Location: In person</p>

Dispute/Chargeback Analyst

Oracle

<div>
 <p>
  <strong>
   Role Overview
  </strong>
 </p>
 <p>
  As a
  <strong>
   Consulting Manager (Functional)
  </strong>
  specializing in
  <strong>
   FCCM
  </strong>
  , you will lead the functional delivery and serve as a key advisor to clients in implementing FCCM solutions, including AML, KYC, FATCA, ECM, Customer Screening, Transaction Filtering, and Fraud Monitoring.
 </p>
 <p>
  You will engage closely with business stakeholders, compliance officers, and technical teams to translate regulatory and operational requirements into successful OFSAA configurations and deployments. This role demands deep functional expertise, strong analytical ability, and hands-on experience in full project lifecycle execution.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    Lead end-to-end functional delivery
   </strong>
   of OFSAA FCCM engagements &mdash; from requirements gathering and configuration through testing and go-live.
  </li>
  <li>
   <strong>
    Conduct workshops and product demonstrations
   </strong>
   for business and compliance stakeholders to define solution scope and alignment.
  </li>
  <li>
   <strong>
    Translate business requirements
   </strong>
   into functional design, configuration documents, and data mapping specifications.
  </li>
  <li>
   <strong>
    Collaborate with technical consultants
   </strong>
   to ensure accurate implementation of AML, KYC, FATCA, ECM, CS, TF, and related modules.
  </li>
  <li>
   <strong>
    Oversee testing cycles
   </strong>
   (System Integration, SIT, UAT) and support defect triage and resolution.
  </li>
  <li>
   <strong>
    Advise clients on best practices
   </strong>
   for regulatory compliance, operational efficiency, and technology adoption.
  </li>
  <li>
   <strong>
    Support production rollout and post-go-live stabilization
   </strong>
   , ensuring solution scalability and performance.
  </li>
  <li>
   Apply expertise in
   <strong>
    user security, authorization, and authentication
   </strong>
   frameworks to meet compliance standards.
  </li>
  <li>
   Utilize
   <strong>
    Agile and SDLC methodologies
   </strong>
   for effective project execution and stakeholder collaboration.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Your Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s or Master&rsquo;s degree in Computer Science, Information Systems, or related discipline.
  </li>
  <li>
   <strong>
    5+ years
   </strong>
   of experience in implementing
   <strong>
    OFSAA FCCM
   </strong>
   or equivalent financial crime compliance solutions (Actimize, Fortent, Norkom).
  </li>
  <li>
   Proven experience in functional design, configuration, testing, and rollout of FCCM components (AML, KYC, FATCA, ECM, CS, TF).
  </li>
  <li>
   Strong knowledge of
   <strong>
    SQL/PLSQL
   </strong>
   and data mapping techniques.
  </li>
  <li>
   Experience in
   <strong>
    real-time functionalities
   </strong>
   such as Watchlist Management, RAOR, Customer Screening, and EDQ configuration.
  </li>
  <li>
   Exposure to
   <strong>
    Agile or hybrid (Water-Scrum-Fall)
   </strong>
   project methodologies.
  </li>
  <li>
   Excellent communication skills, with the ability to interact effectively with senior client stakeholders.
  </li>
  <li>
   <strong>
    ACAMS certification
   </strong>
   preferred.
  </li>
  <li>
   Knowledge of
   <strong>
    SaaS/Cloud implementation
   </strong>
   is a plus.
  </li>
  <li>
   Good understanding of databases (Oracle, DB2, Exadata).
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Ideal Profile
  </strong>
 </p>
 <ul>
  <li>
   Functional expert in
   <strong>
    OFSAA FCCM
   </strong>
   with successful multi-country or Tier-1 bank deployments.
  </li>
  <li>
   Strong domain understanding of
   <strong>
    Banking Compliance and Financial Crime Prevention
   </strong>
   .
  </li>
  <li>
   Ability to independently lead workshops and deliver functional advisory to senior business users.
  </li>
  <li>
   Demonstrated capability to work cross-functionally with technical and data teams.
  </li>
  <li>
   Fluent in English (written and spoken); additional Asian or Middle Eastern languages an advantage.
  </li>
 </ul>
 <p>
 </p>
</div>


Consulting Functional Manager / Principal Consultant

Explore 212+ Fraud monitoring supervisor in Karachi Pakistan this November. Find roles across top companies and apply now to boost your career.

212 fraud monitoring supervisor jobs IN Karachi Pakistan

Fraud Monitoring Supervisor

Fraud Monitoring Supervisor

Consultant Forensics & Integrity Services, Rapid Innovation, Karachi, Pakistan

Control Room Operator (Nabisar, Water Reservoir Project)

GBV Caseworker (Female)

Dispute/Chargeback Analyst

Consulting Functional Manager / Principal Consultant