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learning and devlopment manager

freelance project management trainer

Kaplan Middle East & North Africa

Recruitment Specialist at Kaplan Middle East & North Africa Kaplan is a world leading Professional Education sector and is currently experiencing rapid growth in the MENA region. In supporting this growth, we are seeking to hire an experienced Freelance Project Management Trainer. Successful candidates will develop bespoke course content and deliver training courses. Your Profile <ul> <li>Candidates will have a Bachelor's degree and ideally also a Master's Degree in a relevant subject</li> <li>Relevant accreditations and knowledge in project management such as PMP, PRINCE2, PMI-ACP, or APM PMQ</li> <li>At least 10 years of experience in Project Management</li> <li>At least 3 years of experience in Training, Coaching and people development in Project Management and related qualifications like PMP, CAPM, etc.</li> <li>Excellent presentation skills - written and verbal.</li> <li>Excellent interpersonal and communication skills</li> <li>Fluency in English is required and Arabic is preferred.</li> <li>Willingness to travel in GCC region.</li> </ul> Your Skills & Knowledge We are looking for people with an advanced-level knowledge of Project Management. This should include the following: <ul> <li>Knowledge and experience of training in formal project management methodologies</li> <li>Deep understanding of the core disciplines in project management - such as Risk management, Quality Management, Change Management, etc.</li> <li>Expertise in the methods and tools utilized by project managers through the key stages within a project management lifecycle.</li> <li>Knowledge of Agile techniques and emerging trends within the industry</li> <li>Advanced level of knowledge in using project management tools - e.g., MS Projects</li> </ul> Apply Now! If you are passionate about Freelance Project Management Trainer and you are eager to collaborate with a dynamic team, with a company with an ambitious development agenda and to work with some of the most well known and respected organizations in the Middle East, then we want to hear from you! We will try to reply to all enquiries but due to the expected volume of applicants we hope you understand that we may be unable to get back to you unless you have been selected to progress. Seniority level <ul> <li>Mid Senior level</li> </ul> Employment type <ul> <li>Contract</li> </ul> Job function <ul> <li>Education and Training</li> </ul> Industries <ul> <li>Professional Training and Coaching</li> </ul> Referrals increase your chances of interviewing at Kaplan Middle East & North Africa by 2x. Get notified about new Freelance Instructor jobs in Riyadh, Saudi Arabia. We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Freelance Project Management Trainer

Company Overview:WOC &ndash; World of Control is a growing IT services startup based in Riyadh, Saudi Arabia, providing innovative technology and support solutions for businesses across multiple sectors. We collaborate with talented professionals to deliver modern, efficient, and scalable IT and web solutions.We are now looking for a skilled freelance web developer to join our team and work on project-based assignments related to our clients&rsquo; websites and internal platforms.Job Type:Freelance / Contract (Project-Based)Location:Riyadh, Saudi Arabia (Remote or hybrid work options available)Responsibilities:<ul><li>Design, develop, and maintain responsive websites and web applications.</li><li>Work with project managers to translate requirements into technical deliverables.</li><li>Customize and optimize WordPress, Webflow, or similar CMS-based websites.</li><li>Integrate APIs, plugins, and third-party services.</li><li>Ensure website performance, security, and SEO best practices.</li><li>Deliver clean, well-documented code and collaborate via Git or similar tools.</li></ul>Requirements:<ul><li>Proven experience as a web developer or full-stack developer (minimum 3 years).</li><li>Strong knowledge of HTML5, CSS3, JavaScript, and PHP.</li><li>Experience with WordPress, Elementor, or Webflow.</li><li>Familiarity with REST APIs, JSON, and MySQL.</li><li>Ability to deliver projects independently and meet deadlines.</li><li>Excellent communication skills (English required, Arabic a plus).</li></ul>Preferred Qualifications:<ul><li>Experience with UI/UX principles and responsive design.</li><li>Knowledge of SEO optimization and Google tools (Analytics, Search Console).</li><li>Previous freelance or remote collaboration experience.</li></ul>What We Offer:<ul><li>Flexible, remote-friendly freelance arrangement.</li><li>Competitive project-based compensation.</li><li>Opportunity to collaborate on multiple ongoing IT projects.</li><li>Long-term partnership for consistent, quality performance.</li></ul>Job Types: Part-time, TemporaryApplication Question(s):<ul><li>How long of experience you have with web development?</li><li>This job is for freelancing or project basis agreement. However, if a permanent job is to be offered will you accept it ? what will be your expected salary ?</li></ul>

Freelance Web Developer

Toptal

<div>
 
 
 Join Toptal&rsquo;s Elite Network of Freelance Talent
 
 
 
 Toptal is an exclusive network of the world&rsquo;s top freelance software developers, designers, finance experts, product managers, and project managers. As one of the fastest-growing fully remote networks globally, we empower professionals to thrive in their freelance careers while working with leading companies around the world.
 
 
 
 
 
 
 About the Client
 
 
 
 Our client is a global payments technology company supporting a local bank in Riyadh.
 
 
 
 
 
 
 Role: Technical Business Analyst
 
 
 
 They are seeking a technical consultant with deep expertise in card processing systems to be embedded on-site with the team.
 
 
 
 
 
 
 Tasks and Deliverables
 
 
 
 High-level tasks may include (but are not limited to):
 
 <ul>
 <li>
 
 System support &amp; enhancements
 
 : Work with the bank&rsquo;s card management system (CMS) team to support day-to-day operations and recommend improvements
 </li>
 <li>
 
 Vendor coordination
 
 : Act as the liaison between the bank and external vendors to define, communicate, and oversee system changes
 </li>
 <li>
 
 Requirements gathering &amp; documentation
 
 : Capture change requests from business stakeholders and translate them into detailed Business Requirements Documents (BRDs)
 </li>
 <li>
 
 Implementation oversight
 
 : Support the rollout of CMS enhancements or new modules, ensuring alignment with technical and business needs
 </li>
 <li>
 
 Operational alignment
 
 : Partner with the bank&rsquo;s card operations team to ensure system performance supports business objectives
 </li>
 <li>
 
 Testing &amp; validation
 
 : Oversee or participate in system testing (UAT/SIT) to validate enhancements and changes
 </li>
 </ul>
 
 Deliverables may include (but are not limited to):
 
 <ul>
 <li>
 Detailed BRDs and change request documentation
 </li>
 <li>
 Technical specifications and implementation notes
 </li>
 <li>
 Vendor coordination reports and status updates
 </li>
 <li>
 Test plans and validation reports
 </li>
 <li>
 Post-implementation performance reviews
 </li>
 </ul>
 
 
 
 
 
 Experience
 
 
 <ul>
 <li>
 experience in a bank&rsquo;s card operations team or with a card processor
 </li>
 <li>
 knowledge of card management systems &ndash; both technical and business sides
 </li>
 <li>
 experience in Card Management System (CMS) implementation projects &ndash; ideal, but not required
 </li>
 <li>
 experience with writing clear BRDs and translating business needs into technical requirements
 </li>
 </ul>
 
 
 
 
 
 Additional Details
 
 
 <ul>
 <li>
 
 Location:
 
 Riyadh, Saudi Arabia
 </li>
 <li>
 
 Type:
 
 Full-time contract
 </li>
 <li>
 
 Duration:
 
 6&ndash;12 months
 </li>
 <li>
 
 Workplace type:
 
 Onsite
 </li>
 <li>
 
 Authorization:
 
 Applicants must be authorized to work in their country of residence
 </li>
 </ul>
 
 
</div>

Technical Business Analyst

Ultimate Peaks Talent & Strategy

<div>
 
 Reports to:
 
 Founder &amp; Managing Director
 
 
 
 Type:
 
 Full-time or hybrid (commission-based with base retainer)
 
 
 
 
 Purpose
 
 
 
 
 To lead and grow Ultimate Peaks' consulting and executive search operations, ensuring smooth project delivery, strong client relationships, and consistent revenue &mdash; while maintaining the firm's brand standards and strategic direction.
 
 
 
 Key Responsibilities
 
 
 
 
 Client &amp; Business Management
 
 
 
 <ul>
 <li>
 Manage active projects end-to-end: from brief to delivery.
 </li>
 <li>
 Maintain relationships with existing clients and convert warm leads.
 </li>
 <li>
 Represent Ultimate Peaks professionally in meetings and proposals.
 
 
 </li>
 </ul>
 
 Team &amp; Operations
 
 
 
 <ul>
 <li>
 Coordinate freelance consultants and recruiters per project.
 </li>
 <li>
 Oversee proposal prep, contracts, and invoicing with admin support.
 </li>
 <li>
 Maintain project tracking on Zoho (or chosen CRM).
 </li>
 <li>
 Ensure reports, candidate summaries, and decks match the brand.
 
 
 </li>
 </ul>
 
 Growth &amp; Strategy
 
 
 
 <ul>
 <li>
 Identify new business opportunities and partnerships.
 </li>
 <li>
 Support thought leadership or content that builds visibility.
 </li>
 <li>
 Report monthly on revenue, margins, and client satisfaction.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 8-15 years in executive search, HR consulting, or recruitment leadership.
 </li>
 <li>
 Proven experience managing consultants or teams.
 </li>
 <li>
 Fluent in English and Arabic.
 </li>
 <li>
 Strong client presence, commercial mindset, and ethical discretion.
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 
 
 Compensation Structure
 
 
 
 
 
 Includes a Base Salary (8k -/+ SAR), Project Commission, Quarterly Bonuses, and Equity as On-Target Earnings (OTE).
 
</div>

Managing Consultant / General Manager

Sommerman Skinner Associates (SSA Limited)

The Sr. Project Manager is responsible for the overall success, safety, and timely completion of a construction project. The Sr. Project Manager will plan and manage project construction activities and schedules and provide technical consultation to project teams, government agencies, and clients.Requirements include:<ul><li>12-15 years of project management experience on large commercial construction projects ($50M+);</li><li>Knowledge of scheduling and organization techniques;</li><li>Excellent leadership, communication, and negotiation skills;</li><li>Authorization to work in the United States and the ability to obtain and maintain a security clearance, with willingness to work overseas;</li><li>An Engineering Bachelor's degree;</li><li>Previous experience with OBO/Embassy and/or US Government overseas contracts.</li></ul>KNOWLEDGE, EXPERIENCE, AND SPECIAL SKILLS REQUIRED:<ul><li>Must be authorized to work in the United States and able to obtain a U.S. Security clearance (Secret Clearance required);</li><li>Four (4) year technical or engineering degree (or equivalent advanced degree) plus extensive experience in managing construction segments;</li><li>Advanced knowledge of the construction industry and company operations;</li><li>Experience managing multiple large-scale, complex projects;</li><li>Excellent organizational, leadership, communication, and analytical skills;</li><li>Working knowledge of the Federal Acquisition Regulations.</li></ul>About The CompanySSA Ltd. (Sommerman Skinner Associates) provides detailed information to help you make informed career decisions. We represent over 2000 companies across various industries, offering insights into contracts, company growth, opportunities, and prospects. Our team, composed of qualified construction professionals, specializes in both permanent and freelance opportunities for construction professionals across disciplines such as Site Engineering, Project Management, Contracts, Quantity Surveying, and more.

Senior Project Manager

The Role
 Senior Quantity Surveyor My clients are a leading consultancy who have an urgent requirement for a Senior Quantity Surveyor to work for a in Riyadh, KSA. The ideal candidate will be locally based in the Middle East already but open to the right candidate as long as they had previous MENA experience.
 
Requirements
 <ul>
<li>Bachelor's degree in Quantity Surveying or a related field - Experience with pre- post contracting, Estimating and tending would be beneficial. - Proven experience working as a Senior Senior Quantity Surveyor in the MENA construction industry.</li>
</ul>
About the company
 SSA Ltd. (Sommerman Skinner Associates) find out the detail to allow you to make qualified judgments about your career and its progression. On the companies that we represent (over 2000 spread across a diverse spectrum of industry) we will be able to inform you of contracts pending, awarded, company growth, opportunity, relative reward and internal prospects. We believe that through spending time and effort front end through interviewing or individual dedication we can offer real advice that will be valued. Our founder is degree qualified with extensive exposure to industry and with a career also behind him in Recruitment Management. Our team is made up of qualified construction professionals. We specialise in both permanent and freelance opportunities to qualified construction professionals. Disciplines covered include: Site Engineers, Site Agents, Project Managers, Contracts Managers, Quantity Surveyors, Commercial Managers, Planners, Safety, Purchasers, Estimators and Design Executive.

Senior Quantity Surveyor

Tabby

<div><h3 class="jobSectionHeader">Description</h3><div> 
On-the-job Training Lead is responsible for enhancing existing agent (live on the floor) performance by analyzing Customer Satisfaction (CSAT) and Quality scores to identify gaps, recommending and delivering targeted training programs, and ensuring exceptional service delivery to our customers.</div><h3 class="jobSectionHeader"> 
Key Responsibilities</h3> 
<ul>
<li>
Performance Analysis: Analyze CSAT, Quality scores and GPT Quality data to identify trends, patterns, and specific areas for improvement across the customer service team.</li>
<li>Root Cause Investigation: Conduct root cause analysis to pinpoint underlying reasons for performance gaps and low scores.</li>
<li>Targeted Training: Recommend &amp; design training programs and initiatives tailored to address identified performance gaps. Deliver training &amp; conduct follow-up coaching to ensure information is landed.</li>
<li>Performance Tracking: Track and report on the effectiveness of training programs and the progress of agents in the Bottom Quartile program and Refreshers, providing actionable insights to management.</li>
<li>Bottom Quartile Program Administration for all LOBs: Lead the Bottom Quartile programs for all the LOBs. Help customize them as per the LOB requirement (as opposed to running the same version of BQ in each LOB)</li>
<li>Product Expertise: Maintain a thorough understanding of the company&rsquo;s diverse products and services to ensure training content is accurate, relevant, and up-to-date.</li></ul> 
<div></div>
<h3 class="jobSectionHeader">
Skills, Knowledge &amp; Expertise</h3> 
<ul>
<li>
Education: Bachelor&rsquo;s degree in Business, Finance, Education, or a related field.</li>
<li>Analytical Expertise: Proven ability to analyze performance metrics (e.g., CSAT, Quality scores) and make actionable recommendations.</li>
<li>Communication: Excellent verbal and written communication in English and Arabic, presentation, and interpersonal skills to engage agents and stakeholders effectively.</li>
<li>Training Experience: Hands-on experience delivering training sessions and coaching individuals or groups in a professional setting.</li>
<li>Organization: Strong organizational and project management skills, with the capacity to manage multiple initiatives in a fast-paced environment. 
 
Preferred Qualifications 
<ul>
<li>Certification in training or customer service (e.g., Certified Customer Service Trainer).</li>
<li>Familiarity with CSAT and Quality scoring systems.</li>
<li>Knowledge of adult learning principles and instructional design methodologies.</li></ul></li> 
</ul><div> 
</div> 
<h3 class="jobSectionHeader">Job Benefits</h3><div> 

Experience - 3-5 years of experience in Customer Service as Team Leader / Trainer / Training Lead. Should have worked on assignments aiming to identify knowledge / skills gaps and eliminate defects.</div><div></div><div> 

Job Purpose - The purpose of this position is to improve customer service by identifying improvement areas and developing and delivering content that enhances agents knowledge and handling skills.</div><div></div><div> 
The effectiveness of the role will be measured by the following metrics:</div><ul>
<li>Customer satisfaction score improvement</li>
<li>Quality score improvement</li> 
</ul> 
<h3 class="jobSectionHeader">About Tabby</h3><div>
Tabby creates financial freedom in the way people shop, earn and save, by reshaping their relationship with money. 
 
The company&rsquo;s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 32,000 global brands and small businesses, including Amazon, Noon, IKEA and Shein use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. 
 
Tabby has generated over $7 billion in transaction volume for its partner brands and has the highest rated, most reviewed, largest and fastest growing app of any fintech in the GCC region. 
 
Tabby launched operations in 2020 and has raised +$1 billion in equity and debt funding from global and regional investors.</div></div>

Training Lead -Saudi National

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