freight forwarding manager

MAG Group Holding

The Role
 <ul>
<li>Operations Management: Oversee the daily operations of freight forwarding services, ensuring that shipments are handled smoothly and within agreed timelines. Ensure compliance with all regulatory and company policies. • Team Leadership: Lead, train, and motivate a team of logistics coordinators and operations staff to efficiently execute air, sea, and land freight services. • Carrier & Vendor Management: Develop and maintain strong relationships with carriers, shipping lines, and third-party vendors to negotiate favorable rates, optimize shipping schedules, and improve service quality. • Cost Control & Budget Management: Monitor operational costs, identify opportunities for cost-saving initiatives, and ensure that shipments are moved in the most cost-effective manner without compromising service quality. • Customer Coordination: Work closely with the sales and customer service teams to provide excellent customer support, address any operational issues, and offer solutions to meet clients’ needs. • Documentation & Compliance: Ensure that all shipping documentation (invoices, bills of lading, customs forms, etc.) is prepared accurately and submitted on time. Stay updated on industry regulations and ensure all shipments comply with international shipping laws and customs requirements. • Problem Resolution: Address and resolve any operational issues, delays, or customer complaints, ensuring quick resolution and minimal disruption to the supply chain. • Performance Monitoring: Track key performance indicators (KPIs) related to operational efficiency, delivery times, cost control, and customer satisfaction. Implement continuous improvement initiatives. • Reporting: Prepare and present regular reports on operational performance, cost analysis, and any ongoing or potential issues to senior management.</li>
</ul>
Requirements
 <ul>
<li>Education: Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field. Professional certifications in freight forwarding or logistics (e.g., FIATA, IATA) are a plus. • Experience: o Minimum of 5-7 years of experience in freight forwarding and logistics operations, with at least 3 years in a managerial or supervisory role. o Solid understanding of air, sea, and land freight operations, customs clearance processes, and shipping documentation. o Proven experience in managing a team and working collaboratively across multiple departments. o Experience with vendor negotiations and building strong relationships with service providers.</li>
</ul>
About the company
 MAG Group Holding is a multinational conglomerate based in Dubai, UAE. The group was established in 1978 by Founder and Chairman Moafaq Al Gaddah, and is now one of the largest corporations in the region, maintaining a highly prominent position of leadership among its peers in the real estate, contracting and engineering, industrial and commercial trading, freight services, and hospitality sectors. The group is headquartered in the UAE and has offices in China, Iraq, Turkey, and the USA, encompassing more than 50 companies and employing over 2,000 people around the world. MAG Group believes that success is reserved for those who dare to change and embrace progress. Underpinned by this vision, the groups mission is to achieve economic growth across all of the sectors it operates in, while always preserving its moral values and placing the priority on benefiting its customers and communities. Since its humble beginnings as a one-man spare automotive parts company, MAG Group Holding has evolved to become one of the most highly respected and awarded conglomerates in the Middle East.

Freight Forwarding Manager

Dart Worldwide Express

We are hiring: Senior Operations Manager (Freight Forwarding)We are a well-established International Freight Forwarding Company seeking an experienced Senior Operations Manager to oversee end-to-end operations and report directly to the CEO.Experience Requirement<ul><li>Minimum 5 years of proven experience in Air Freight and Sea Freight operations</li><li>Experience with a reputed freight forwarding or logistics company is mandatory</li></ul>Key Responsibilities<ul><li>Manage and supervise all operational matters and ensure smooth day-to-day workflow</li><li>Coordinate with airlines, shipping lines, and master agents for rates, schedules, and shipment planning</li><li>Lead, guide, and assign work to the operations team to ensure efficiency and accuracy</li><li>Resolve daily operational issues and provide timely solutions</li><li>Prepare operational schedules, set deadlines, and ensure on-time completion of tasks</li><li>Liaise with government departments and regulatory authorities to ensure compliance and operational efficiency</li><li>Maintain regular reporting and communication with senior management and the CEO</li></ul>Skills &amp; Competencies<ul><li>Strong leadership and team management skills</li><li>Excellent communication and negotiation abilities</li><li>In-depth knowledge of air and sea freight operations</li><li>Ability to work under pressure and handle multiple shipments simultaneously</li></ul>Job Type: Full-timePay: Rs100,000.00 - Rs150,000.00 per monthWork Location: In person

Senior Operations Manager

Four B Logistics FZCO

Location: Dubai, UAE Industry: Freight Forwarding / LogisticsWe are seeking a highly experienced Logistics Manager to lead and manage our logistics operations in Dubai. The candidate must have strong operational experience within Dubai Airport Free Zone (DAFZA) and a deep understanding of UAE customs and air freight procedures.This role is for a professional who can independently manage operations, supervise the team, and handle high-volume shipments with confidence.Key Responsibilities:<ul><li>Oversee daily import and export operations, mainly air freight</li><li>Manage DAFZA documentation and Free Zone compliance</li><li>Coordinate with airlines, agents, transporters, and warehouse teams</li><li>Monitor job files, costing, and operational efficiency</li><li>Ensure shipments are handled accurately and on time</li><li>Train and supervise the operations team</li></ul>Requirements:<ul><li>Minimum 5 years of UAE freight forwarding experience</li><li>Mandatory hands-on DAFZA experience</li><li>Strong knowledge of Calogi and Dubai Trade systems</li><li>Experience in handling electronics shipments is an advantage</li><li>Strong leadership and problem-solving skills</li><li>Ability to work under pressure and manage deadlines</li></ul>Only candidates with direct DAFZA operational experience will be considered.Job Type: Full-timeApplication Question(s):<ul><li>Do you have at least five years of experience in DAFZA as a Logistics Manager?</li></ul>

Logistics Manager – DAFZA Experience Mandatory

Time Express Parcels

Job titleBusiness Development Manager - Freight ForwardingLocationDubai, United Arab EmiratesRole overviewYou will lead new-business acquisition and account development for Eurora&rsquo;s sea, air and land freight services. Your aim is to drive revenue growth, win strategic accounts, and work with operations to deliver competitive, profitable solutions. Knowledge of customs clearance procedures and documentation is a strong advantage.Key responsibilities- Identify, target and win new corporate and freight-forwarding accounts across sea, air and land transport.- Manage the full sales cycle: prospecting, needs assessment, proposal/tendering, negotiation and closing.- Grow and retain key accounts; develop tailored logistics solutions and upsell value-added services.- Build and maintain relationships with shippers, freight forwarders, carriers and customs brokers.- Coordinate with operations, pricing and customs teams to ensure accurate quotations and smooth implementation.- Monitor market trends, competitor activity and pricing; prepare sales forecasts and pipeline reports.- Achieve monthly/quarterly revenue and margin targets; maintain CRM and sales documentation.- Represent Eurora at industry events and trade shows.Qualifications &amp; experience- 10 to 15 years&rsquo; business development / sales experience in freight forwarding, logistics or supply chain (sea, air and/or land).- Proven track record of winning and managing B2B accounts and meeting sales targets.- Practical knowledge of customs clearance, documentation (B/L, AWB, invoices, HS codes) and regulatory requirements is highly desirable.- Strong negotiation, presentation and relationship-building skills.- Comfortable working with pricing models, costing and margin management.- Proficient with CRM tools, MS Office; experience with freight management systems a plus.- Fluent English; Arabic is an advantage.- Bachelor&rsquo;s degree in Business, Logistics, Supply Chain, or related field preferred.Personal attributes- Results-driven, proactive and resilient.- Excellent communication and stakeholder-management skills.- Strong commercial judgment and attention to detail.- Ability to work independently and as part of a cross-functional team.What we offer- Competitive base salary and uncapped commission/bonus structure.- Career growth opportunities within an expanding logistics group.- Standard benefits (health insurance, leave, etc.) and travel allowances where applicable.- Supportive team environment and opportunities for professional development.Job Type: Full-time

Business Development Manager - Freight Forwarding

AIT Worldwide Logistics

<div>Introduction:
<div>
Join us at AIT, where we believe every day presents an opportunity to make a global impact!</div><div></div><div> 
We&rsquo;re problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams. And, as trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction.</div><div></div><div> 
Through the company's continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment. Helping others is at the core of our culture, join us in finding fulfillment by giving back to our local communities as the united team that is AIT. Find out what our people deliver.&reg; means when you come move the world with us!</div><div></div><div> 
Hear directly from our teammates at AIT Worldwide Logistics and make us the next stop on your career journey.</div>
Overview:
<div>
We are seeking a driven, and highly motivated Operations Manager to manage our Domestic operations for our station of AIT Worldwide Logistics!</div><div>
The Operations Manager is responsible for establishing and executing company strategy related to domestic freight movements through an understanding of industry trends and best practices. Recruit, develop and motivate staff to provide a world class customer experience and meet or exceed client expectations. Ensure the station has the necessary tools in place to succeed and expand their business levels in international products lines in a sustained fashion. Work with current and prospective logistics services providers and internal AIT functions to develop the best overall strategy. Execution of those strategies includes establishing, measuring, and managing applicable metrics with service providers, vendors and internal AIT functions to ensure timely and efficient flow of product for AIT.</div>
Responsibilities:
<ul><li>Develop and execute the station operations strategy of AIT.</li><li>
Ensure processes and metrics are in place to ensure growth, service and profitability goals are accomplished.</li><li>
Manage and communicate with AIT&rsquo;s carriers ensuring best value and service vs objectives</li><li>
Ensures providers meet and adhere to the scope of SLA (Service Logistics Agreement) and agreed terms of service.</li><li>
Exhibits strong negotiating skills and execution in Freight Forwarding Carrier Agreements.</li><li>
Ability to track performance and develop strategic processes and proactively improve efficiencies and reduce lead time lanes.</li><li>
Provides coaching and mentoring employees in a broad global environment.</li><li>
Actively support key account operations requirements and ensure service execution and reliability.</li><li>
Continue to build rapport with clients and work to develop new opportunities and create and manage key visual tools and tracking processes.</li><li>
Other duties and responsibilities will be assigned as business demands deem necessary.</li></ul>
Qualifications:
<ul><li>A team player who works well with others &ndash; being respectful to our teammates is a Core Value</li><li>
A strong work ethic with an appreciation for ownership, independence, accountability, and autonomy in your role</li><li>
Growth mindset &ndash; being passionate about your craft, always looking for ways to improve yourself and the company, being open to change and doing things differently</li><li>
Customer service focus &ndash; we serve a wide variety of customers, both internal and external, and building relationships is a part of our culture</li></ul><div>
Other Skills We Hope to See:</div><ul><li>
Bachelor's Degree in logistics or equivalent experience Required</li><li>
5+ years of international freight forwarding, airfreight and ocean freight, Required</li><li>
3+ years P&amp;L experience, Required and 3+ years of operations supervisory experience and managing a team Required</li><li>
3+ years Previous experience in a diversified freight forwarding industry Preferred</li><li>
3+ years International Freight Forward industry experience Required</li><li>
Operational and P&amp;L management of global products and services in a high performance organization.</li><li>
Excellent organization and time management skills.</li><li>
Excellent communication skills both written and oral with the ability to communicate to employees, manager and upper management levels.</li><li>
High Advanced Computer Skills</li><li>
IATA certified, DG certification Preferred</li></ul>
What AIT Can Offer You:
<div>
In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position). Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&amp;D, Disability, Supplemental Health, Employee Support, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement. In addition, teammates may be eligible for up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 1 floating holiday, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually.</div>
About AIT Worldwide:
<div>
AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods. For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine. Backed by scalable, user-friendly technology, AIT&rsquo;s flexible business model customizes door-to-door deliveries via sea, air, ground and rail&mdash;on time and on budget. With expert teammates staffing more than 150 worldwide locations in Asia, Europe and North America, AIT&rsquo;s full-service options also include customs clearance, warehouse management and white glove services.</div><div></div><div> 
AIT Worldwide Logistics is an Equal Opportunity Employer &ndash; M/F/Veterans/Disabled. If you are unable to apply online due to a disability, contact Human Resources at 630-766-8300 ext 5218.</div></div>

Operations Manager

Archers Global LLC FZ

We are looking for a Head of Sales &amp; Operations for a Shipping and Logistics company in Dubai. The Head of Sales &amp; Operations will be a senior leadership hire responsible for driving commercial growth and operational excellence, with deep expertise in Air Freight and 3PL as the core focus areas.While the company operates across Air, Sea, Road, and 3PL, this role requires a leader who can strengthen Air and 3PL revenues, manage complex customer requirements, and ensure operational alignment across all logistics services.What This Role Will OwnCommercial Leadership &ndash; Air &amp; 3PL (Primary Focus)<ul><li>Own and execute the sales and revenue strategy for Air Freight and 3PL services in the UAE</li><li>Drive new business development, key account growth, and contract logistics opportunities</li><li>Position integrated Air + 3PL solutions for customers requiring speed, scalability, and value-added services</li><li>Work closely with the Head of Sales on pipeline management, revenue targets, and deal closures</li><li>Personally lead high-value negotiations and strategic client engagements</li><li>Monitor market trends, pricing, and competitor activity within Air and 3PL segments</li></ul>Multi-Modal Operations Oversight (Air, Sea &amp; Road)<ul><li>Provide leadership oversight to customer service and operations teams across all logistics modes</li><li>Ensure Air and 3PL commitments are delivered seamlessly through strong operational coordination</li><li>Work with the Head of Customer Service to maintain SLA adherence, turnaround times, and service quality</li><li>Support operational alignment for Sea and Road services as part of end-to-end solutions</li><li>Identify process gaps and drive continuous improvement across workflows</li></ul>People &amp; Leadership Management<ul><li>Lead, mentor, and develop team members, including direct reports</li><li>Define KPIs across sales, customer service, and operational functions</li><li>Build a performance-driven, customer-centric leadership culture</li><li>Support capability development and succession planning</li></ul>Strategic Contribution<ul><li>Partner with senior management on growth strategy, forecasting, and expansion initiatives</li><li>Support scaling of Air and 3PL capabilities, partnerships, and infrastructure</li><li>Provide leadership input on pricing, service design, and go-to-market strategy</li><li>Ensure compliance with UAE regulations and industry standards</li></ul>Ideal Candidate ProfileMandatory Experience<ul><li>10 - 12 years of experience in Shipping, Freight Forwarding, or Logistics</li><li>Minimum 5 years of hands-on experience in the UAE logistics market (mandatory)</li><li>Proven depth in Air Freight commercial and operational management</li><li>Strong experience in 3PL / contract logistics environments</li><li>Experience managing both sales and operations or customer service teams</li></ul>Preferred / Supporting Exposure<ul><li>Exposure to Sea Freight and Road Transport operations</li><li>Experience working in multi-modal logistics environments</li></ul>Skills &amp; Leadership Traits<ul><li>Strong understanding of UAE Air Freight and 3PL ecosystems</li><li>Commercially driven with solid operational judgment</li><li>Confident leader capable of managing senior stakeholders and teams</li><li>Strong negotiation, communication, and decision-making skills</li><li>Comfortable working in fast-paced, growth-oriented environments</li></ul>Education<ul><li>Bachelor&rsquo;s degree in Business, Logistics, Supply Chain, or related field</li><li>MBA or equivalent qualification is an advantage but not mandatory</li></ul>Job Types: Full-time, ContractApplication Question(s):<ul><li>Do you have hands-on experience managing Air Freight (Import &amp; Export) operations and sales?</li><li>Have you directly managed senior team members such as Sales Heads, AGM / Sales Managers, or Operations / Customer Service managers?</li><li>Have you personally handled key client relationships and high-value commercial negotiations in the UAE market?</li></ul>Experience:<ul><li>UAE Market Shipping/Logistics Sales: 4 years (Required)</li><li>Shipping/Logistic/Freight forwarding industry: 8 years (Required)</li></ul>

Head of Sales & Operations (Shipping & Logistics)

CEVA Logistics

<div>
 
 CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.
 
 
 We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.
 
 
 DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you &ldquo;Dare to Grow&rdquo; with us?
 
 
 
 
 
 
 Key Responsibility
 
 
 <ul>
 <li>
 Secure new accounts and maintain existing portfolio to reach yearly gross margin objectives.
 </li>
 <li>
 Collaborating with all levels of the organization on key opportunities
 </li>
 <li>
 Development and ownership of strategy and execution to achieve agreed growth targets &middot;
 </li>
 <li>
 Conduct client visits and support via provision of market expertise and knowledge Gathering and distribution of relevant market intelligence to key stakeholders within Sea/Air freight operations and sales organizations
 </li>
 <li>
 Targeting, hunting and finding valuable new prospects and customers
 </li>
 <li>
 Follow up the sales leads generated from the network
 </li>
 <li>
 Quoting new business opportunities and follow up
 </li>
 <li>
 Issue SOP and implement the onboarded business
 </li>
 <li>
 Preparing RFI and lead RFQ&rsquo;s as bid owner
 </li>
 <li>
 Connecting and working across several departments: operations, sales, tender management, procurement, network agents and finance
 </li>
 <li>
 Follow up assigned account and update monthly/quarterly quotations and provide day to day commercial support
 </li>
 <li>
 Put all sales activities/visits in the CRM
 </li>
 <li>
 Follow up timely payments of the onboarded accounts
 </li>
 <li>
 Create loyalty and optimize the existing portfolio
 </li>
 <li>
 Acquire new customers through individual prospecting actions
 </li>
 <li>
 Promote the new commercial offers
 </li>
 <li>
 Answer to tenders in collaboration with the Direction and the purchasing service
 </li>
 <li>
 Advise customers on the transport offers according to their needs and offer the most adapted solution
 </li>
 <li>
 Transmit to the operational services the relevant business records specifying the arrangements with customers and specific operational procedure
 </li>
 <li>
 Exchange business information with the Ceva Logistics network abroad
 </li>
 <li>
 Transmit to the financial services the information required by the account opening Procedures
 </li>
 <li>
 Monitor the creditworthiness of customers / prospects in relation to financial services
 </li>
 <li>
 Draft commercial contracts according to the regulations, if necessary, in cooperation with the Legal Service
 </li>
 <li>
 Estimate the risks / losses from litigation in conjunction with the Financial &amp; Legal Services
 </li>
 <li>
 Collect debts under the legislation
 </li>
 <li>
 Follow with the management the profitability of customer accounts
 </li>
 <li>
 Establish the annual budget exercise in consultation with their line manager
 </li>
 <li>
 Establish the business actions plan
 </li>
 <li>
 Analyze own individual performance with the hierarchy to reach the set targets.
 </li>
 <li>
 In charge of specific communication tasks (sponsoring, events&hellip;) and participate in business promotion operations.
 </li>
 </ul>
 
 
 
 
 
 Required Work Experience &amp; Qualifications
 
 
 <ul>
 <li>
 3 - 4 years&rsquo; experience working in Logistics &amp; Warehouse management in the freight-forwarding industry.
 </li>
 <li>
 Bachelor&rsquo;s Degree in Business Administration or Sales and Marketing.
 </li>
 <li>
 Good computer skills (particularly in MS Word, Excel, and Outlook).
 </li>
 <li>
 Excellent English communication skills (read, writing and speak.
 </li>
 <li>
 Proficient Negotiation Skills.
 </li>
 <li>
 Proficient knowledge of Freight Products Rates
 </li>
 </ul>
 
 
 
 
 As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors and local knowledge of our customers, we can succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation.
 
 
 
 
 
 Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.
 
</div>

Business Development Manager

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