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Mandarin Oriental

<div>
 Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
 
 
 Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
 
 
 Mandarin Oriental Al Faisaliah Riyadh&ndash; Located in the heart of the city and setting new standards for luxury, Al Faisaliah Hotel is one of the most sought-after addresses in Saudi Arabia. Its timeless elegance, central location and panoramic views are complemented by Mandarin Oriental&rsquo;s signature service to ensure a truly unforgettable Arabian experience.
 
 
 
 About The Job
 
 
 
 Based at the Mandarin Oriental Al Faisaliah Riyadh within the Rooms Department in Riyadh, the Front Desk Agent is responsible to assist the fundamental set-up, organization and development of systems within the department. This position will create all forms, scheduling systems, and correspondence venues and devise accurate internal sales procedures for addressing daily requests.The Front Desk Agent will be responsible for It is part of your role to understand and comply with all corporate and hotel policies and standard operating procedures. MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, all rules, regulations, and other requirements. It is part of your role and your responsibility to fully support all learning and development activities. You shall take all reasonable steps to safeguard stored information and not divulge or otherwise transfer any personal data concerning the guests, customers or colleagues, or any confidential information concerning the hotel unless with the appropriate authority.
 
 
 
 As Front Desk Agent, you will be responsible for the following duties:
 
 
 
 <ul>
 <li>
 Use of the hotel&rsquo;s network, computers or internet access which is in the hotel&rsquo;s view unreasonable or inappropriate, for example, gambling, chatroom, or pornographic material, is a serious breach of hotel policy and grounds for summary dismissal.
 </li>
 <li>
 Support and adhere to all policies &amp; procedures relating to Safe, Sound and Sustainable at Mandarin Oriental.
 </li>
 <li>
 Ensure compliance with the MOHG Social Media Policy, i.e. to be fully responsible for the content you publish on any social media platform, including your personal site.
 </li>
 <li>
 Mandarin Oriental, Riyadh, has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, color, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason.
 </li>
 <li>
 To carry out any additional duties requested by management, related to hotel operational activities.
 
 
 </li>
 </ul>
 
 As Front Desk Agent, We Expect From You
 
 
 
 <ul>
 <li>
 Greet, check-in, and escort guests promptly to their rooms.
 </li>
 <li>
 Creating outstanding arrival and departure experiences.
 </li>
 <li>
 Assisting with billing and invoicing.
 </li>
 <li>
 Print all in-house, HK status, arrival, and billing reports and store them on the PC in case the HMS system fails.
 </li>
 <li>
 Establishing and developing personal contact with all our guests and providing continuous care, comfort, and warmth throughout their stay.
 
 
 </li>
 </ul>
 
 Our commitment to you
 
 
 
 <ul>
 <li>
 Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
 </li>
 <li>
 MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
 </li>
 <li>
 Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
 </li>
 <li>
 Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 A competitive salary.
 </li>
 <li>
 A competitive incentive.
 </li>
 <li>
 Health insurance.
 
 
 </li>
 </ul>
 
 We&rsquo;re Fans. Are you?
 
</div>

Front Desk Agent (Local)

Rotana Hotels

We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:<ul><li>Provide prompt, courteous and efficient service to all guests, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure</li><li>Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed</li><li>Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests</li><li>Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries</li><li>Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels</li><li>Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures</li><li>Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems</li><li>Maintain the privacy of all guests by ensuring that no details of the guests are disclosed</li><li>Demonstrate a complete understanding of the hotel's policies, procedures and service standards and have full knowledge of the hotel facilities and happenings</li></ul>

Front Desk Agent - Arabic Speaker

Aqua-Tots Saudi Arabia

<div>
 
 Job Summary
 
 
 
 The Receptionist &amp; Sales Coordinator is responsible for providing exceptional
 
 
 customer service to all clients and visitors while supporting sales activities
 
 
 related to memberships and renewals. This role ensures a professional,
 
 
 welcoming front desk experience and contributes to achieving the center&rsquo;s
 
 
 enrollment and retention goals.
 
 
 
 POSITION TYPE
 
 
 
 Full-time position (5 days per week).
 
 
 Fixed day off: Friday.
 
 
 Second day off: One weekday (as assigned).
 
 
 Working hours: 1:00 PM &ndash;9:00 PM.
 
 
 Summer flexibility: Working hours may vary based on seasonal demand.
 
 
 
 REPORT TO:
 
 Office Manager
 
 
 
 Front Desk Duties
 
 
 
 <ul>
 <li>
 Greet and welcome all visitors, parents, and members with a friendly and professional attitude.
 </li>
 <li>
 Answer incoming calls and respond to customer inquiries promptly and accurately.
 </li>
 <li>
 Direct calls and messages to the appropriate staff or department.
 </li>
 <li>
 Maintain a clean, organized, and welcoming front desk area at all times.
 </li>
 <li>
 Manage class schedules, attendance updates, and appointment confirmations.
 </li>
 <li>
 Handle daily administrative tasks such as filing, data entry, and preparing basic reports.
 </li>
 <li>
 Coordinate with instructors and operations staff to ensure smooth daily operations.
 
 
 </li>
 </ul>
 
 Sales &amp; Customer Service
 
 
 
 <ul>
 <li>
 Promote and sell memberships, packages, and renewals to new and existing clients.
 </li>
 <li>
 Provide information about available programs, pricing, promotions, and class schedules.
 </li>
 <li>
 Follow up with potential leads and assist walk-in customers to convert inquiries into enrollments.
 </li>
 <li>
 Track and record customer payments, receipts, and sales transactions accurately.
 </li>
 <li>
 Maintain updated customer records in the system.
 </li>
 <li>
 Support marketing campaigns and in-center promotions to drive sales and customer retention.
 </li>
 <li>
 Handle customer feedback and escalate concerns to the Center Manager when necessary.
 
 
 </li>
 </ul>
 
 Administrative &amp; Coordination Support
 
 
 
 <ul>
 <li>
 Manage incoming and outgoing mail, deliveries, and correspondence.
 </li>
 <li>
 Maintain inventory of front desk materials, forms, and promotional brochures.
 </li>
 <li>
 Assist with preparing simple weekly reports on enrollments, renewals, and inquiries.
 </li>
 <li>
 Uphold confidentiality and follow company policies and procedures.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 High school diploma or equivalent (Diploma or Bachelor&rsquo;s degree preferred).
 </li>
 <li>
 1&ndash;2 years of experience in customer service, reception, and sales.
 </li>
 <li>
 Excellent verbal and written communication skills in English
 </li>
 <li>
 Strong interpersonal skills and a positive, service-oriented attitude.
 </li>
 <li>
 Ability to multitask, prioritize, and stay organized in a fast-paced environment.
 </li>
 <li>
 Proficiency in using computer systems.
 </li>
 <li>
 Professional appearance and behavior appropriate for a client-facing position.
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 Annual salary increase based on performance.
 
 
 Biannual performance bonus (twice per year).
 
 
 Performance-based incentives and sales commissions.
 
 
 Supportive, family-oriented, and team-driven work environment.
 
 
 Training and development opportunities.
 
 
 Potential for career growth within the organization.
</div>

Receptionist & Sales Coordinator

Confidential Government

<div>
 
 About the Role:
 
 
 We are looking for a dedicated Specialist - Administrative Services to be the first point of contact for our team and visitors. This role is more than just answering phones; it&rsquo;s about creating a positive and professional first impression, providing seamless administrative support, and ensuring the smooth day-to-day operation of our office.
 
 
 
 
 
 Key Responsibilities:
 
 
 Front Office &amp; Visitor Experience:
 
 
 &bull; Greet all visitors, clients, and vendors with a warm and professional demeanor.
 
 
 &bull; Manage a multi-line phone system, expertly screening, answering, and directing calls.
 
 
 &bull; Maintain a tidy, welcoming, and well-stocked reception and lobby area.
 
 
 Administrative &amp; Operational Support:
 
 
 &bull; Handle all incoming and outgoing mail, packages, and courier services.
 
 
 &bull; Perform essential clerical duties, including filing, photocopying, and scanning.
 
 
 &bull; Manage office supply inventory for the front desk and place orders as needed.
 
 
 &bull; Schedule meetings and coordinate the booking of common meeting rooms.
 
 
 Coordination &amp; Communication:
 
 
 &bull; Act as a central hub for information, effectively directing internal and external inquiries.
 
 
 &bull; Provide support for company events, meetings, and team travel arrangements.
 
 
 &bull; Collaborate with various departments to provide comprehensive administrative support.
 
 
 Security &amp; Safety:
 
 
 &bull; Monitor visitor access in accordance with security protocols.
 
 
 &bull; Issue visitor badges and maintain an accurate and secure log of all guests.
 
 
 
 
 
 Qualifications &amp; Skills:
 
 
 &bull; High school diploma; additional certification in Office Management or a related field is a plus.
 
 
 &bull; Proven experience as a Receptionist, Front Desk Representative, or similar role (3 years and above).
 
 
 &bull; Proficiency in Microsoft Office Suite (Outlook, Word, Excel).
 
 
 &bull; Excellent verbal and written communication skills.
 
 
 &bull; Strong organizational skills with the ability to prioritize multiple tasks seamlessly.
 
 
 &bull; Professional appearance and a positive, customer-oriented attitude.
 
 
 &bull; Experience with office equipment (e.g., printers, fax machines, phone systems).
 
 
 &bull; A proactive and resourceful approach to problem-solving.
 
 
 
</div>

Receptionist

Hosuk Travel

<div>At Hosuk Travels, we believe that every great travel experience begins with a warm welcome. We are looking for a Receptionist to join our dynamic team in Riyadh, who will be the first point of contact for our clients, providing exceptional customer service and ensuring smooth front-desk operations that reflect our company&rsquo;s professional image.

Key Responsibilities:
<ul>
<li>Greet and welcome visitors in a friendly and professional manner.</li>
<li>Answer and direct phone calls promptly and efficiently.</li>
<li>Manage front-desk operations, including handling inquiries and scheduling appointments.</li>
<li>Maintain records of client visits, calls, and messages.</li>
<li>Assist clients with travel-related queries and coordinate with other departments as needed.</li>
<li>Handle incoming and outgoing mail and courier services.</li>
<li>Maintain a neat and organized reception area.</li>
<li>Support administrative tasks such as data entry, filing, and documentation.</li>
</ul>
Requirements:
<ul>
<li>High school diploma or equivalent; a diploma in Office Administration is a plus.</li>
<li>1&ndash;3 years of experience as a receptionist or in a similar customer service role.</li>
<li>Proficiency in MS Office (Word, Excel, Outlook).</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Fluent in English; knowledge of Arabic is an advantage.</li>
<li>Professional appearance and a positive attitude.</li>
<li>Strong organizational skills and the ability to multitask effectively.</li>
</ul>
Joining Hosuk Travels in Riyadh as a Receptionist means becoming part of a customer-focused team that values professionalism, efficiency, and hospitality. If you have a passion for delivering excellent service and enjoy working in a dynamic travel environment, we welcome you to apply and grow with us.</div>

Receptionst

Forum International Management Consulting

<div>
 <ul>
 <li>
 Acts as first point of contact/ Subject Matter Expert in relation to KYC for Investment Banking and Corporate Banking clients
 </li>
 <li>
 Collect and corroborate KYC/AML related documentation wherever possible to perform required due diligence to meet Local Regulatory and DB policy requirements
 </li>
 <li>
 Coordinates and actively manages KYC cases between various stakeholders (e.g. Business, AFC and offshore centers)
 </li>
 <li>
 Drives completion of New Client Adoptions, Regular Reivews and Event Driven Reviews
 </li>
 <li>
 Drives implementation of new or changed KYC requirements and policies and documents the same in the local Desk Top Procedures
 </li>
 <li>
 Works as part of a team to achieve and optimize productivity and quality service level agreements with clients/business
 </li>
 <li>
 Acts as a point of escalation for business and navigates the organization front to back to ensure timely response to escalations
 </li>
 <li>
 Actively supports achievement of Bank's/Division's strategy, plans and values, and ensures they maintain a clear understanding and ongoing alignment of activities with the organization's priorities
 
 
 </li>
 </ul>
 
 Your Skills And Experience
 
 
 
 <ul>
 <li>
 Profound knowledge of KYC processes including quality control
 </li>
 <li>
 Excellent communication skills and ability to work in virtual global teams and a matrix organization
 </li>
 <li>
 Strong organization and prioritization skills
 </li>
 <li>
 Diligent working style
 </li>
 <li>
 Strong analytical skills and solution-oriented problem solving
 </li>
 <li>
 Distinct client and service orientation
 
 
 </li>
 </ul>
 
 How We'll Support You
 
 
 
 <ul>
 <li>
 Flexible working to assist you balance your personal priorities
 </li>
 <li>
 Coaching and support from experts in your team
 </li>
 <li>
 A culture of continuous learning to aid progression
 </li>
 <li>
 A range of flexible benefits that you can tailor to suit your needs
 </li>
 <li>
 Training and development to help you excel in your career
 </li>
 </ul>
</div>

Know Your Client Analyst &amp;#8211; AVP

Radisson Hotel Group

<div>Company Description 
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group&rsquo;s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. 
 
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter. 
Job Description 
Overview:
As the Front Office Duty Manager at Radisson Blu Hotel &amp; Convention Centre, you will play a pivotal role in delivering exceptional guest experiences and ensuring smooth operations at the front desk. You will oversee front office staff, manage guest relations, and uphold the high standards of Radisson Blu hospitality.
Key Responsibilities:<ul><li>
Guest Services:<ul><li>
Act as the primary point of contact for guests during your shift, ensuring their needs are met with prompt and courteous service.</li><li>
Address guest inquiries, complaints, and requests efficiently, enhancing overall guest satisfaction.</li></ul></li><li>
Operational Management:<ul><li>
Supervise and coordinate daily front office operations, ensuring adherence to brand standards and procedures.</li><li>
Manage check-in and check-out processes, ensuring a smooth and efficient experience for all guests.</li></ul></li><li>
Team Leadership:<ul><li>
Lead, train, and motivate front office staff, fostering a positive and productive work environment.</li><li>
Conduct regular briefings and performance evaluations to ensure staff meet service expectations.</li></ul></li><li>
Financial Oversight:<ul><li>
Monitor cash handling procedures and ensure accurate billing processes.</li><li>
Assist in preparing financial reports, analyzing occupancy rates, and identifying areas for improvement.</li></ul></li><li>
Emergency Protocols:<ul><li>
Serve as the first line of response in emergencies, ensuring the safety and security of guests and staff.</li><li>
Implement and manage emergency procedures.</li></ul></li></ul> 
Qualifications 
Qualifications:<ul><li>
Education:<ul><li>
Bachelor&rsquo;s degree in Hospitality Management or a related field preferred.</li></ul></li><li>
Experience:<ul><li>
Minimum of 1 year in a Duty /Manager role.</li></ul></li><li>
Skills:<ul><li>
Strong leadership and interpersonal skills.</li><li>
Excellent communication skills in both English and Arabic.</li><li>
Proficiency in hotel management software and Microsoft Office Suite.</li></ul></li></ul>
Personal Attributes:<ul><li>
Professional appearance and demeanor.</li><li>
Ability to work flexible hours, including weekends and holidays.</li><li>
A passion for hospitality and a commitment to delivering an exceptional guest experience.</li></ul> 

Additional Information 
Why Join Radisson Hotel Group?
Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.
Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development&mdash;helping you reach your full potential.
Experience the Team Spirit - Join a workplace that&rsquo;s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.
Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference&mdash;in hospitality, your community and beyond.
Enjoy Global &amp; Local Perks - No matter where you&rsquo;re located, you&rsquo;ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you&rsquo;ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!
Join us in shaping the future of hospitality! If you&rsquo;re ready to bring your talent, energy, and passion, we&rsquo;d love to hear from you.
Apply now and let&rsquo;s make every moment matter.
We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.</div>

Duty Manager

Explore 765+ Front desk agent local in Riyadh Ksa For Dammam Hub Jobs In Riyadh Ksa For Dammam Hub Jobs In Arabic Jobs In Sharjah Jobs In Sharjah United Arab Emirates this November. Find roles across top companies and apply now to boost your career.