front desk clerk

DelMonte Hotel Group

<div>
 Job Details
 
 
 
 Description
 
 
 
 Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve as a Front Desk Clerk.
 
 
 You will play a key role to ensure a great guest and colleague experience. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our family and see why so many of our associates have made DelMonte Hotel Group their career home. Contact us today &ndash; we&rsquo;re waiting to hear from you!
 
 
 Job Responsibilities
 
 
 As a
 
 Front Desk Clerk
 
 , you will be responsible for performing a variety of guest service activities while providing the highest level of service possible.
 
 
 
 Your Specific Duties In This Role Will Include
 
 
 
 <ul>
 <li>
 Greet, register, and assign rooms to guests.
 </li>
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 Answer telephone.
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 Post charges (i.e. room, food, telephone), compute bill, collect payment, and make change for guests.
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 Make and confirm reservations.
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 Monitor room availability.
 </li>
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 Block rooms.
 </li>
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 Program wake-up calls.
 </li>
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 Handle guest mail and messages.
 </li>
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 Perform check-out services.
 </li>
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 Open and close shifts making cash drops as necessary.
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 Maintain market stock and coffee area as needed.
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 Provide information pertaining to hours and available services of the hotel, i.e. restaurant, lounge, room service.
 </li>
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 Provide guests with directions and information regarding the local area.
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 Assist in maintaining the cleanliness of the lobby, front entrance and surrounding areas.
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 Assist in checking all lobby fixtures, equipment and conditions (lights, heating/cooling, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Report deficiencies.
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 Schedule shuttle runs for guests (hotels with shuttle only).
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 Provide safe transportation to all guests using the hotel shuttle vehicle (select service properties only).
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 Perform laundry duties as needed (Fairfield Inn only).
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 Maintain continental breakfast, including closing and cleaning of area (Fairfield Inn only).
 
 
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 </ul>
 
 Job Requirements
 
 
 
 We are looking for a self-motivated
 
 Front Desk Clerk
 
 with a strong work ethic and a drive to exceed expectations. It is also important that you have excellent communication skills.
 
 
 
 Specific Qualifications For The Role Include
 
 
 
 <ul>
 <li>
 1 to 3 months related experience; High school diploma or general education degree (GED); or equivalent combination of education and experience.
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 Solid organizational, time-management and prioritization skills
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 Exceptional customer service skills
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 Ability to multi-task in a fast-paced environment
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 Basic computer and administrative skills
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 Availability to work a flexible schedule
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 Maintain a valid Driver&rsquo;s License from the state which you reside with no major violations.
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 As a
 
 Front Desk Clerk
 
 with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and that brings out the best in you, each and every day. It&rsquo;s the kind of company where many of our associates come for a job, but stay for a career&mdash;the kind of place where your strengths will be appreciated, and where each of us can truly be ourselves.
 
 
 Your hard work and professional dedication will be rewarded with excellent compensation packages, which may vary somewhat depending on location.
 
 
 <ul>
 <li>
 Compensation: $18.00 and up based on experience
 </li>
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 Comprehensive benefit packages for full-time positions
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 Hotel room discounts at our locations around the globe
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 Discounts on food and beverages
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 Professional development and advancement opportunities
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 </ul>
</div>

Front Desk Clerk

Nailtorious Iconz Beauty Academy

Job Overview We are seeking a dynamic and friendly Front Desk Clerk to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support office management tasks. Your energetic approach and organizational skills will ensure a smooth and professional experience for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your administrative expertise in a fast-paced environment.Duties<ul><li>Greet visitors, clients, and staff with enthusiasm and professionalism, creating a positive first impression</li><li>Answer multi-line phone systems promptly, directing calls efficiently and courteously</li><li>Manage appointment scheduling and calendar management using Microsoft Office and Google Workspace tools</li><li>Handle data entry, filing, and document proofreading to maintain accurate records</li><li>Support office management tasks such as supply inventory, mail distribution, and basic bookkeeping using QuickBooks or similar software</li><li>Provide customer support by addressing inquiries both in person and over the phone with excellent phone etiquette</li><li>Assist with clerical duties including typing, data entry, filing, and maintaining organized office systems</li></ul>Requirements<ul><li>Proven experience in office management or administrative support roles with strong organizational skills</li><li>Excellent computer literacy including proficiency in Microsoft Office (Word, Excel), Google Workspace, and data entry skills</li><li>Prior experience working with multi-line phone systems and handling high-volume call environments</li><li>Bilingual abilities are highly preferred to serve diverse client needs effectively</li><li>Strong customer service orientation with professional phone etiquette and interpersonal skills</li><li>Ability to multitask efficiently while maintaining attention to detail in proofreading and data entry tasks</li><li>Previous experience as a dental or medical receptionist or personal assistant is advantageous but not required</li></ul>Join us to be part of a vibrant team where your organizational talents and proactive attitude will shine! We value energetic individuals committed to delivering outstanding service while supporting our daily operations. This is more than just a front desk role &mdash; it&rsquo;s an opportunity to grow your administrative career in a welcoming environment that appreciates your dedication.Pay: $16.00 - $18.00 per hourWork Location: In person

LivINN Hotels

<div>Description:

LivINN Hotels is a small business in hospitality in Burnsville, MN. We are professional, agile, fast-paced and our goal is to provide exceptional and memorable experiences for guest and residents. We have properties around the metro and in Sharonville OH.
The Front Desk Clerk/Night Auditor will operate the front desk and assist guests with inquiries and other needs during registration, stay, and checkout. An individual in this position will be expected to perform additional job-related responsibilities and duties as assigned and/or necessary.
Part Time: Must be available weekends: shifts vary between 7am - 11 pm
Starting pay: $15.00 per hour
Supplemental benefits available
LivINN Hotels LTD is an Equal Opportunity Employer. It is the policy of LivINN Hotels LTD to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.
Requirements:
<ul><li> Efficiently manages the operations of the front desk, ensuring minimal time is required for check in and checkout.</li><li>
 Warmly and professionally welcome all guests.</li><li>
 Uses &ldquo;Magic Formula&rdquo; when answering reservation inquiry phone calls.</li><li>
 Treat requests with professionalism, tact, and a courteous manner.</li><li>
 Ensures the lobby and shared areas are neat and orderly.</li><li>
 Maintains knowledge of hotel policies including room rates, discounts, special offerings, and community events.</li><li>
 Maintains knowledge of upcoming events, local area, and hotel offerings.</li><li>
 Performs other related duties as assigned.</li><li>
 Complete shift duties according to checklist</li><li>
 Accurately balances assigned cash drawer at end of shift.</li><li>
 Ensures prompt delivery of final bills to guests.</li></ul>
Required Skills/Abilities:<ul><li>
 Excellent verbal and written communication skills.</li><li>
 Excellent interpersonal and customer service skills including dealing with difficult and rude patrons.</li><li>
 Excellent organizational skills and attention to detail.</li><li>
 Familiarity with local areas with the ability to provide directions and maps to local attractions and destinations.</li></ul>
Education and Experience:<ul><li>
 High school diploma or equivalency preferred.</li><li>
 Must be able to pass background check.</li></ul>
Physical Requirements:<ul><li>
 Prolonged periods of standing at the front desk and folding laundry.</li><li>
 Must be able to lift up to 50 pounds at times.</li><li>
 Willingness to work varying shift lengths depending on seasonal demands.</li></ul></div>

merrill field inn

OverviewMonday-Friday 4PM-12AM Evening Shift We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will serve as the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming environment. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently.Duties<ul><li>Greet and assist guests upon arrival, ensuring a warm and friendly welcome.</li><li>Manage check-in and check-out processes efficiently while maintaining accurate records.</li><li>Able to use credit card machine and cash register</li><li>Handle phone inquiries with excellent phone etiquette, providing information about services and amenities.</li><li>Perform clerical duties such as filing, data entry, and managing correspondence.</li><li>Maintain an organized front desk area, ensuring all materials are stocked and readily available.</li><li>Breakfast Prep. May-September ONLY</li></ul>Requirements<ul><li>Previous experience in an office or administrative role is preferred.</li><li>Strong organizational skills with the ability to multitask effectively in a fast-paced environment.</li><li>Excellent verbal and written communication skills</li><li>Familiarity with office equipment and software applications preferred (e.g., Microsoft Excel, Word, Property Management System)</li><li>Demonstrated ability to maintain professionalism while interacting with guests and staff alike.</li><li>Attention to detail with strong proofreading skills to ensure accuracy in documentation.</li><li>Being on time is huge part of job</li></ul>Join our team as a Front Desk Agent where your contributions will be valued, and you will play a crucial role in creating memorable experiences for our guests!Job Type: Part-timePay: $15.00 - $16.00 per hourPeople with a criminal record are encouraged to applyWork Location: In person

Quality Inn Bulls Gap Exit 23

Job SummaryQuality Inn I-81 Exit 23 Bulls Gap is seeking a reliable Part-Time Front Desk Agent to join our team for 2nd and 3rd shift.Schedule: Part-time2nd Shift : (3 PM - 11 PM)3rd Shift: (11 PM &ndash; 7 AM)Responsibilities:<ul><li>Check guests in/out with excellent customer service</li><li>Answer phones, manage reservations, assist guests</li><li>Handle payments</li><li>Keep lobby/front desk clean and organized</li></ul>Requirements:<ul><li>Customer service or hotel experience preferred, but not required</li><li>Must be dependable, professional, and comfortable working independently</li><li>Basic computer skills</li><li>Front Desk: 1 year (Preferred, not required)</li><li>Hospitality: 1 year (Preferred, not required)</li></ul>Job Type: Part-timePay: From $10.00 per hourExperience:<ul><li>Front desk: 1 year (Preferred)</li><li>Hotel: 1 year (Preferred)</li></ul>Work Location: In person

Hotel Front Desk Clerk

Holiday Inn Express and Suites

Job Summary We are seeking a dedicated and friendly Front Desk Agent to join our hospitality team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong communication skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.Responsibilities<ul><li>Greet and welcome guests upon arrival, ensuring a positive first impression.</li><li>Manage check-in and check-out processes efficiently and accurately.</li><li>Handle guest inquiries, requests, and complaints with professionalism and courtesy.</li><li>Maintain knowledge of hotel services, amenities, and local attractions to assist guests effectively.</li><li>Operate multi-line phone systems to respond to calls promptly and provide information as needed.</li><li>Assist with night audit duties as required, ensuring accurate financial reporting.</li><li>Collaborate with housekeeping and maintenance teams to ensure guest satisfaction.</li><li>Process reservations and manage guest accounts using hotel management software.</li><li>Uphold high standards of guest relations by maintaining a clean and organized front desk area.</li></ul>Requirements<ul><li>Previous experience in hotel management or front desk operations is preferred.</li><li>Strong customer service skills with a focus on guest satisfaction.</li><li>Hospitality management experience is a plus; multilingual or bilingual abilities are highly desirable.</li><li>Familiarity with night audit procedures is an advantage.</li><li>Excellent phone etiquette and proficiency in handling multi-line phone systems.</li><li>Ability to work flexible hours, including nights, weekends, and holidays as needed.</li><li>Strong organizational skills with the ability to multitask effectively in a busy environment.</li><li>A passion for hospitality and creating memorable experiences for guests. Join our team as a Front Desk Agent where you will play a vital role in delivering outstanding guest services while contributing to a positive work environment!</li></ul>Job Types: Full-time, Part-timePay: $16.50 - $17.50 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Night Audit/Front Desk Clerk

Concord Hospitality

<div>Front Desk &amp; Guest Care

We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility &ndash; this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.

Role Responsibilities:

As a Front Desk Clerk or Guest Services Clerk you have the responsibility to give our guests the best hospitality experience they can have by:
<ul>
<li>Assisting guests efficiently, courteously and professionally at all times.</li>
<li>Maintain a high level of service and hospitality.</li>
<li>Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner.</li>
<li>Post guest charges, collect payments and follow all cash handling procedures as required by Concord.</li>
<li>Handle guest mail and messages with respect to privacy and professionalism.</li>
<li>Be knowledgeable of the hotel brand and various programs (travel programs, special offers).</li>
<li>Be a great communicator to various departments and management on guest comments and concerns.</li>
<li>Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance.</li>
<li>Have full knowledge of hotel safety and emergency procedures.</li>
</ul>
Here are some reasons our associates like working for us:

Benefits (Full Time Associates only)

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training &amp; development and career advancement opportunities.

Why Concord?

Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It&rsquo;s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. 


If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.</div>

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