front desk clerk

Cove Communities

<div><h1 class="jobSectionHeader">Primary Duties &amp; Responsibilities</h1>
<ul><li>Must have working knowledge of the facilities, layout, programs, product line and reservation system</li>
<li>Process guest check-ins &amp; check-outs</li>
<li>Assist guests with resort services</li>
<li>Check to assure visitors have departed the resort</li>
<li>In advance of guests&rsquo; arrival, create check-in packets for guests</li>
<li>Run reports from the reservation system on a daily basis</li>
<li>Keep Community Manager apprised of any issues or incidents that occur and may need to be acted upon</li>
<li>Mail confirmations &amp; other mailings that are needed</li>
<li>Communicate with other departments to support customer satisfaction</li>
<li>Support all Cove Communities policy at all times</li>
<li>All other duties as assigned</li>
</ul><h1 class="jobSectionHeader">Required Skills/Abilities:</h1>
<ul><li>Knowledge of RV industry preferred</li>
<li>Must possess great customer service skills</li>
<li>Ability to effectively communicate with all levels of staff and guests</li>
<li>Must have knowledge of Microsoft Office</li>
<li>Working knowledge of computerized reservations systems</li>
</ul><h1 class="jobSectionHeader">Education and Experience</h1>
<ul><li>Minimum high school diploma or GED</li>
<li>Excellent organizational skills with a high level of accuracy</li>
<li>Reservation experience a plus</li>
</ul><h1 class="jobSectionHeader">Compensation</h1>
<ul><li>$21 hourly</li>
</ul><h1 class="jobSectionHeader">Physical Requirements:</h1>
<ul><li>Standing for long periods of time</li>
<li>Lifting of up to 25 lbs.</li>
</ul><h1 class="jobSectionHeader">Living Our Core Values</h1>

Our Core Values are a way of life, not just empty promises. We&rsquo;re searching for Team Members who:
<ul>
<li>Love what they do to make our guests&rsquo; dreams come true and shows it through delivering service excellence authentically.</li>
<li>Continually raise the bar by investing in their own personal development and looking for innovative ways to exceed our guests&rsquo; expectations.</li>
<li>Make every moment count, so our Team Members look forward to coming to work every day and our guests look forward to creating new memories on their return visits.</li>
<li>Consistently do the right thing for our Team Members and guests by keeping promises and delivering on commitments, building trust along the way.</li>
<li>Demonstrate kindness by following the &lsquo;Golden Rule&rsquo;, ensuring that Team Members and guests have a voice and feel valued.</li></ul> 


About Cove Communities

Cove Communities is well capitalized, progressive real estate company that acquires manufactured housing communities and RV resorts in Canada and the US. The founders of the company have a track record of building and managing dynamic, fast-growing companies with exciting upward mobility and remuneration for those Team Members that propel results.<h4 class="jobSectionHeader"> 
Experience</h4>
Required<ul><li>
1 year(s): Front Desk
</li></ul>Preferred<ul><li>
1 year(s): Hospitality
</li></ul>Equal Opportunity Employer 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</div>

Front Desk Clerk

Hotel Equities

<div>Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Delta Hotel in Green Bay Wisconsin 
Job Purpose:
Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they&rsquo;ve made the right choice to stay with us. This position pays $16 per hour.<ul><li>
Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote &ldquo;preferred&rdquo; guest program and provide recognition and benefits to all current members.</li><li>
Accept payment for guests&rsquo; accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests</li><li>
Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested.</li><li>
Promptly respond to and resolve guest complaints</li><li>
Answer telephone promptly and properly being polite, courteous, and friendly</li><li>
Be friendly, thorough, accurate and efficient in taking reservations</li><li>
Be friendly, thorough, accurate and efficient in performing Check-ins</li><li>
Be friendly, thorough, accurate and efficient in performing Check-outs</li></ul> 
 Greet and seat all guests and ensure a quality dining experience. Warm, knowledgeable service and helpful guidance reassure guests they&rsquo;ve made the right choice to stay with us.<ul><li>
Responsible for greeting every guest with a smile and positive attitude.</li><li>
Ensures that all guests are dealt with in a professional, consistent manner. Ability to diplomatically handle difficult situations and people.</li><li>
Provide a safe working environment by ensuring compliance with safety programs, Health Department requirements, and job safety analysis.</li><li>
Maintain and enforce sanitation laws and safety standards with anyone entering the kitchen and restaurant area.</li></ul><ul><li>
Assist guests with luggage upon their arrival to and departure from the hotel</li><li>
Use the guests&rsquo; names</li><li>
Be knowledgeable and helpful about the local area, the hotel and hotel services</li><li>
Handle messages, wake-up calls, mail, and faxes properly</li><li>
Assist guests&rsquo; with laundry/dry cleaning needs</li><li>
Know of incoming VIPs</li><li>
Follow all applicable Company Standard Operating Procedures.</li><li>
Perform other assignments as directed by the General Manger.</li><li>
Be an enthusiastic, helpful and positive member of the team</li><li>
Be professional, responsible and mature in conduct and behavior</li><li>
Be understanding of, encouraging to and friendly with all co-workers</li><li>
Be self-motivated and use time wisely</li><li>
Maintain open line of communications with each department</li><li>
Communicate pertinent information</li><li>
Respond positively to new ideas</li><li>
Openly accept critical/developmental feedback</li><li>
Maintain effective communication through the use of meetings, log books and bulletins</li><li>
Be available to help other departments in emergency situations</li><li>
Adhere to all work rules, procedures and policies established by the company including, but not</li><li>
limited to those contained in the associate handbook.</li><li>
Safety and Security Skills</li><li>
Properly handle and account for keys</li><li>
Be knowledgeable of policies regarding emergency procedures and security concerns</li><li>
Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available</li><li>
Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items</li><li>
Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets</li><li>
Have full understanding of franchise honors program</li><li>
Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures:</li><li>
Verifies all information on reservations check-in; name, address, method of payment, etc.</li><li>
Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers</li><li>
Identifies and records special billing instructions and notifies accounting</li><li>
Completes shift closing accurately by getting appropriate approval signatures and authorization codes</li><li>
Adheres to hotel policies regarding the use of cash banks</li><li>
Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift</li><li>
Report potential sales contacts to the sales department protection of guests&rsquo; room numbers.</li></ul> 
Qualifications and Requirements:
High School diploma /Secondary qualification or equivalent.
Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.
This job requires the ability to perform the following:<ul><li>
Must be able to speak, read, write and understand the primary language(s) used in the workplace.</li><li>
Must be able to read and write to facilitate the communication process.</li><li>
Requires good communication skills, both verbal and written.</li><li>
Must possess basic computational ability.</li><li>
Must possess basic computer skills.</li><li>
Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions.</li><li>
Most work tasks are performed indoors. Temperature is moderate and controlled by hotel</li></ul>
environmental systems.<ul><li>
Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task.</li><li>
Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.</li><li>
Must be able to lift up to 20 lbs occasionally.</li><li>
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing,</li></ul>
 listening and hearing ability and visual acuity.<ul><li>
Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates</li><li>
Vision occurs continuously with the most common visual functions being those of near vision and depth perception.</li><li>
Ability to spend extended lengths of time viewing a computer screen.</li><li>
Requires manual dexterity to use and operate all necessary equipment.</li><li>
Must have finger dexterity to be able to operate office equipment</li></ul> 
Other:<ul><li>
Being passionate about people and service.</li><li>
Strong communication skills are essential when interacting with guests and employees.</li><li>
Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.</li><li>
Basic math skills are used frequently when handling cash or credit.</li><li>
Problem-solving, reasoning, motivating, and training abilities are often used.</li><li>
Have the ability to work a flexible schedule including nights, weekends and/or holidays</li></ul> 
Amazing Benefits At A Glance:<ul><li>
Team Driven and Values Based Culture</li><li>
Same-day pay available</li><li>
Employee Assistance Program</li><li>
Career Growth Opportunities/ Manager Training Program</li><li>
Reduced Room Rates throughout the portfolio</li><li>
Third Party Perks (Movie Tickets, Attractions, Other)</li><li>
Employee discount</li><li>
Flexible schedule</li><li>
Parental leave</li><li>
Referral program</li></ul></div>

Front Desk Clerk - Delta Hotel Green Bay, Wisconsin

Hilton Hotels

A Front Office Clerk provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.
 
What will I be doing? 
 
As Front Office Clerk, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Receptionist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
 
 
<ul>
 <li>Achieve positive outcomes from Guest queries in a timely and efficient manner</li>
 <li>Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required</li>
 <li>Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments</li>
 <li>Demonstrate a high level of customer service at all times</li>
 <li>Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts</li>
 <li>Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties</li>
 <li>Maximize room occupancy and use up-selling techniques to promote hotel services and facilities</li>
 <li>Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy</li>
 <li>Comply with hotel security, fire regulations and all health and safety legislation</li>
 <li>Act in accordance with policies and procedures when working with front of house equipment and property management systems</li>
 <li>Follow company brand standards</li>
 <li>Assist other departments, as necessary</li>
</ul>

Front Office Clerk

As Front Desk Agent, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audit procedures, as required. A Front Desk Agent contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
<ul>
<li>
Achieve positive outcomes from Guest queries in a timely and efficient manner
</li>
<li>
Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required
</li>
<li>
Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or other departments
</li>
<li>
Demonstrate a high level of customer service at all times
</li>
<li>
Attend appropriate training courses, when required, and assist with the Night Team s training and development efforts
</li>
<li>
Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
</li>
<li>
Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
</li>
<li>
Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
</li>
<li>
Comply with hotel security, fire regulations and all health and safety legislation
</li>
<li>
Act in accordance with policies and procedures when working with front of house equipment and property management systems
</li>
<li>
Follow company brand standards
</li>
<li>
Assist other departments, as necessary
</li>
</ul>

Front Desk Agent (German/Russian Speaker)

Rotana Hotel Management Corporation PJSC

<div>
 
 Job Description
 
 
 
 We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
 
 
 As a Front Office Data Entry Clerk you are responsible to forward passport information of hotel guests on the day of their arrival by email to the Police Department and your role will include key responsibilities such as-
 
 
 <ul>
 <li>
 Pick up passport copies at the designated area
 </li>
 <li>
 File all passport copies per day and hand it over to the concierge
 </li>
 <li>
 Work with computer and scanner to send all the necessary information
 </li>
 <li>
 Maintain an up to date knowledge of the hotel and services
 </li>
 <li>
 Prioritize and perform accordingly to ensure that data&rsquo;s are handled immediately with speed and efficiency
 </li>
 <li>
 Maintain a systematic and organized filing system and regularly check, update and reorganize cabinets when required
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 
 Education, Qualifications &amp; Experiences
 
 
 
 You should ideally have previous experiences in a similar position. You must also have fluency in both written and spoken English, as well as Arabic and well versed with Computer skills.
 
 
 
 Knowledge &amp; Competencies
 
 
 
 The ideal candidate will be an enthusiastic and committed individual who has exceptional communication skills and strives to finish every task promptly and accurately with an eye for detail. You are vibrant and innovative, outgoing and with a high aptitude for customer care, while possessing following additional competencies-
 
 
 Understanding the Job
 
 
 Taking Responsibility
 
 
 Recognizing Differences
 
 
 Customer Focus
 
 
 Adaptability
 
 
 Teamwork
</div>

Front Office Data Entry Clerk - Saudi Talent

Breeze Travel Agency

Grand Millennium Hotel is a leading name in hospitality, known for its luxury, comfort, and exceptional guest service. We are looking for a smart, confident, and customer-oriented Female Front Desk Receptionist to join our professional team and be the welcoming face of our hotel.Job Responsibilities:<ul><li>Greet guests warmly upon arrival and assist with check-in/check-out procedures.</li><li>Handle phone calls, emails, and inquiries in a professional and friendly manner.</li><li>Manage room reservations and maintain guest records accurately.</li><li>Coordinate with housekeeping and other departments to ensure guest satisfaction.</li><li>Handle guest complaints or issues efficiently and politely.</li><li>Maintain a clean and organized front desk area.</li><li>Promote hotel services, facilities, and special offers to guests.</li></ul>Requirements:<ul><li>Excellent verbal and written communication skills in English and Urdu.</li><li>Pleasant personality with strong interpersonal and customer service skills.</li><li>Basic computer skills (MS Office, email handling, reservation software experience is a plus).</li><li>Previous experience in a hotel or customer service role will be an advantage.</li><li>Must be presentable, punctual, and professional at all times.</li></ul>To Apply: Contact our Hiring Manager: Mr. Mian Tahir 0324-4921050Job Type: Full-timeWork Location: In person

Female Front Desk Receptionist

Search 4603+ Front desk clerk jobs near you this October. New roles added regularly across leading industries. Apply today.

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Front Office Data Entry Clerk - Saudi Talent

Front Office Data Entry Clerk - Saudi Talent

Female Front Desk Receptionist