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assistant manager - front office (night) Jobs in Doha

assistant manager - front office (night)

assistant manager - housekeeping Jobs in Doha

assistant manager - housekeeping

front desk representative

Ritaj Facilities management

<p>Job Summary:</p><p>The Front Desk Agent is responsible for greeting visitors, answering inquiries, managing bookings or appointments, and ensuring a welcoming and efficient front desk experience. They act as the face of the organization and play a key role in providing excellent customer service.</p><p><b>Key Responsibilities:</b></p><ul><li>Greet and welcome guests, clients, or visitors in a professional manner.</li><li>Answer phone calls, emails, and messages promptly and courteously.</li><li>Maintain an organized and clean front desk and reception area.</li><li>Respond to customer queries and complaints, escalating issues as needed.</li><li>Schedule appointments or reservations and manage calendars.</li><li>Receive and distribute mail, deliveries, and packages.</li><li>Maintain records, forms, or registration logs as required.</li><li>Follow security procedures and control access to the premises.</li><li>Coordinate with other departments for smooth operations.</li></ul><p><b>Qualifications and Skills:</b></p><ul><li>High school diploma or equivalent; further education in hospitality or administration is an advantage.</li><li>Proven experience in a customer service or front desk role.</li><li>Excellent communication and interpersonal skills.</li><li>Proficiency in MS Office and front desk systems (e.g., POS, booking software).</li><li>Professional appearance and attitude.</li><li>Ability to multitask and remain calm under pressure.</li><li>Flexibility to work shifts, including evenings, weekends, and holidays.</li></ul><p>Job Type: Full-time</p><p>Pay: QAR2,000.00 - QAR2,200.00 per month</p>

Front Desk Agent

Hilton

<div><p>Front Desk Agent - Waldorf Astoria Doha Lusail</p><p>
A Front Desk Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out.</p><br>
<p><br>
<b>What will I be doing?</b></p>
<p></p><p>As a Front Desk Agent, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out. A Front Desk Agent contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:</p>
<p></p><ul><li>Achieve positive outcomes from Guest queries in a timely and efficient manner</li>
<li>Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required</li>
<li>Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments</li>
<li>Demonstrate a high level of customer service at all times</li>
<li>Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts</li>
<li>Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties</li>
<li>Maximize room occupancy and use up-selling techniques to promote hotel services and facilities</li>
<li>Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy</li>
<li>Comply with hotel security, fire regulations and all health and safety legislation</li>
<li>Act in accordance with policies and procedures when working with front of house equipment and property management systems</li>
<li>Follow company brand standards</li>
<li>Assist other departments, as necessary</li>
</ul><p><b>What are we looking for?</b></p>
<p>Front Desk Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p>
<ul><li>Previous experience in a customer-focused industry</li>
<li>Completed high school certificate or equivalent</li>
<li>Positive attitude and good communication skills</li>
<li>Commitment to delivering a high level of customer service</li>
<li>Excellent grooming standards</li>
<li>Ability to work on your own and as part of a team</li>
<li>Competent level of IT proficiency</li>
</ul><p></p><p>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</p>
<ul><li>Previous experience in cash handling</li><br>
</ul><p></p><p><br>
<b>What will it be like to work for Hilton?</b></p>
<p>The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World&rsquo;s Best Workplaces.</p>
<p>We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our <b>Go Hilton Team Member Travel</b> discount program. Hilton prioritizes understanding and integrating our Team Members&rsquo; unique perspectives and voices&mdash;along with those of our Guests, Owners, Suppliers, and Partners&mdash;to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it&rsquo;s like to be on Team Hilton!
</p><p>We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</p></div>

Front Desk Agent - Waldorf Astoria Doha Lusail

IHG Hotels & Resorts

<div><div><p>Front Desk Agent</p>
<div></div><div><div><p><b>Hotel Brand:</b> Crowne Plaza Hotels &amp; Resorts
<br>
<b>Location:</b> Qatar, Doha<br>
Qatar, Doha
</p><p><b>Hotel:</b> Doha - The Business Park (DOHCP), Airport Road, PO Box 22080</p>
<p><b>Job number:</b> 150825</p><p></p><div><br>
<br>
<br>
</div></div><p></p><div><div><p>About us We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG&reg;, you become part of our global family. A welcoming culture of warmth, honesty, and a passion for providing True Hospitality. We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make, and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues and communities, every day is a chance to create great and unique experiences, in your own way. With over 370,000 colleagues in nearly 100 countries sharing our values, there are countless opportunities at your fingertips. We&rsquo;re growing; grow with us. Conveniently located in the heart of one of Doha's key business districts, close to major banks, Crowne Plaza and Holiday Inn Doha &ndash; The Business Park is just a 15-minute drive by car or complimentary shuttle from Doha's Hamad International Airport and near such attractions as Museum of Islamic Arts and Souk Waqif. Our 378 stylish guestrooms and suites at Crowne Plaza and 307 well-appointed guestrooms at Holiday Inn are all equipped with modern amenities designed for comfort and high-speed wireless internet access to stay connected.</p><br>
<p></p>
<p><b>
Your day-to-day:</b></p>
<p>
As a Front Desk Agent, you&rsquo;ll not only be the person they rely on to handle transactions, offer local insights, and anticipate every detail of a friction-free experience. You&rsquo;ll also create a warm atmosphere that makes our guests feel at home, always.</p>
<ul><li>Check guests in, issue room keys, and provide information on hotel services and room location|</li></ul>
<ul><li>Ensure required identification is taken from guests at check-in in line with local legislative requirements|</li></ul>
<ul><li>Answer phones in a prompt and courteous manner|</li></ul>
<ul><li>Up-sell rooms where possible to maximize hotel revenue|</li></ul>
<ul><li>Answer, record, and process all guest calls, messages, requests, questions, or concerns|</li></ul>
<ul><li>Record guest preferences in the system|</li></ul>
<ul><li>Check guests out, including resolving any late or disputed charges|</li></ul>
<ul><li>Accurately process all cash and credit card transactions using established procedures|</li></ul>
<ul><li>Issue, control, and release guest safe deposit boxes in line with hotel procedures|</li></ul>
<ul><li>Communicate any outstanding guest requests or issues to management that may|require additional monitoring or follow-up|</li></ul>
<ul><li>Take action to solve guest problems/complaints using appropriate service recovery guidelines|</li></ul>
<ul><li>Follow established hotel safety protocols and procedures at all times. Immediately report any health and safety incident, security breaches, concerns, or suspicious behavior to the supervisor or manager on duty|</li></ul>
<ul><li>Perform other duties as assigned including guest room tours, concierge services, special guest requests, etc.</li></ul><br>
<p></p>
<p><b>
What we need from you</b></p>
<p>
&middot;Minimum education of Bachelor's degree in Hotel Management or relevant degree. &middot;</p>
<ul><li>Minimum of 2-3 years of Reception or Guest Service experience in 5* hotel</li></ul>
<ul><li>Have good English communication skills both in written and spoken</li></ul>
<ul><li>Pleasant personality with good communication and interpersonal skills</li></ul>
<ul><li>Strong interpersonal and problem-solving abilities are essential.</li></ul>
<ul><li>Prior experience working with Opera or a related system</li></ul><br>
<p></p>
<p><b>
What you can expect from us:</b></p>
<p>
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life &ndash; including a full uniform, impressive room discounts, and some of the best training in the business.</p>
<p>
Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.</p>
<p>
IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our myWellbeing</p></div></div></div></div></div><p></p>

Crowne Plaza Hotel

<div><p>About us We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG&reg;, you become part of our global family. A welcoming culture of warmth, honesty, and a passion for providing True Hospitality. We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make, and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues and communities, every day is a chance to create great and unique experiences, in your own way. With over 370,000 colleagues in nearly 100 countries sharing our values, there are countless opportunities at your fingertips. We&rsquo;re growing; grow with us. Conveniently located in the heart of one of Doha's key business districts, close to major banks, Crowne Plaza and Holiday Inn Doha &ndash; The Business Park is just a 15-minute drive by car or complimentary shuttle from Doha's Hamad International Airport and near such attractions as Museum of Islamic Arts and Souk Waqif. Our 378 stylish guestrooms and suites at Crowne Plaza and 307 well-appointed guestrooms at Holiday Inn are all equipped with modern amenities designed for comfort and high-speed wireless internet access to stay connected.
</p><p></p><p><b>Your day-to-day:</b></p>
<p>
As a Front Desk Agent, you&rsquo;ll not only be the person they rely on to handle transactions, offer local insights, and anticipate every detail of a friction-free experience. You&rsquo;ll also create a warm atmosphere that makes our guests feel at home, always.</p>
<ul><li>Check guests in, issue room keys, and provide information on hotel services and room location|</li></ul>
<ul><li>Ensure required identification is taken from guests at check-in in line with local legislative requirements|</li></ul>
<ul><li>Answer phones in a prompt and courteous manner|</li></ul>
<ul><li>Up-sell rooms where possible to maximize hotel revenue|</li></ul>
<ul><li>Answer, record, and process all guest calls, messages, requests, questions, or concerns|</li></ul>
<ul><li>Record guest preferences in the system|</li></ul>
<ul><li>Check guests out, including resolving any late or disputed charges|</li></ul>
<ul><li>Accurately process all cash and credit card transactions using established procedures|</li></ul>
<ul><li>Issue, control, and release guest safe deposit boxes in line with hotel procedures|</li></ul>
<ul><li>Communicate any outstanding guest requests or issues to management that may|require additional monitoring or follow-up|</li></ul>
<ul><li>Take action to solve guest problems/complaints using appropriate service recovery guidelines|</li></ul>
<ul><li>Follow established hotel safety protocols and procedures at all times. Immediately report any health and safety incident, security breaches, concerns, or suspicious behavior to the supervisor or manager on duty|</li></ul>
<ul><li>Perform other duties as assigned including guest room tours, concierge services, special guest requests, etc.
</li></ul><p></p><p><b>What we need from you</b></p>
<p>
&middot;Minimum education of Bachelor's degree in Hotel Management or relevant degree. &middot;</p>
<ul><li>Minimum of 2-3 years of Reception or Guest Service experience in 5* hotel</li></ul>
<ul><li>Have good English communication skills both in written and spoken</li></ul>
<ul><li>Pleasant personality with good communication and interpersonal skills</li></ul>
<ul><li>Strong interpersonal and problem-solving abilities are essential.</li></ul>
<ul><li>Prior experience working with Opera or a related system</li></ul>
<p>
</p><p><b>What you can expect from us:</b></p>
<p>
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life &ndash; including a full uniform, impressive room discounts, and some of the best training in the business.
</p><p>Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
</p><p>IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our myWellbeing</p>
<p>
</p><p>Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</p></div>

Alfardan Group

<div><p>Job Description</p><br>
<p></p><div><div><br>
Job Summary:<br>
We are looking for a Female Receptionist who is fluent in Arabic to join our team and be the first point of contact for our organization. The ideal candidate will be responsible for managing our front desk and providing excellent customer service to all visitors.<br>
<br>
Job Responsibility:<br>
<ul><li>Greet and welcome guests as soon as they arrive at the office</li><li>Direct visitors to the appropriate person or department</li><li>Answer, screen, and forward incoming phone calls</li><li>Ensure reception area is tidy and presentable, with all necessary stationery and material</li><li>Provide basic and accurate information in-person and via phone/email</li></ul><br>
Candidate Requirements:<br>
<ul><li>Proven work experience as a Receptionist, Front Office Representative, or similar role</li><li>Proficiency in Arabic is a must</li><li>Excellent communication and interpersonal skills</li><li>Customer service-oriented with a positive attitude</li><li>Ability to manage multiple tasks efficiently</li><li>Familiarity with office equipment (e.g. printers, scanners) and knowledge of MS Office applications</li></ul></div></div><p></p>
<p>Skills</p><br>
<p></p><div><div><br>
Skills:<br>
<ul><li>Excellent communication skills</li><li>Strong interpersonal abilities</li><li>Proficiency in using office equipment and software</li><li>Exceptional organizational skills</li><li>Ability to multitask and prioritize</li><li>Attention to detail</li><li>Customer service orientation</li><li>Professional and courteous demeanor</li><li>Ability to work well under pressure</li><li>Time management skills</li></ul></div></div></div><p></p>
<br><div></div><div><div><p>Job Details</p>
<div><div>Job Location</div>
<div>Doha, Qatar</div>
</div><div><div>Company Industry</div>
<div>Automotive Dealership &amp; Distributor</div>
</div><div><div>Company Type</div>
<div>Employer (Private Sector)</div>
</div><div><div>Job Role</div>
<div>Administration</div>
</div><div><div>Employment Status</div>
<div>Full time</div>
</div><div><div>Employment Type</div>
<div>Employee</div>
</div></div><div><p>Preferred Candidate</p>
<div><div>Career Level</div>
<div>Entry Level</div>
</div><div><div>Years of Experience</div>
<div>Min: 2 Max: 3</div>
</div><div><div>Gender</div>
<div>Female</div>
</div><div><div>Degree</div>
<div>Bachelor's degree</div></div></div></div>

Receptionist

ANdAZ

<div>
 <strong>
  Organization- Andaz Doha
  <br/>
  <br/>
 </strong>
 <strong>
  Summary
  <br/>
  <br/>
 </strong>
 <strong>
  <strong>
   Duties and Responsibilities related to the Lobby Hostess role:
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Act as the first point of contact for all guests entering the lobby, providing a warm, genuine, and culturally appropriate welcome
  </li>
  <li>
   Greet guests with a professional and friendly demeanor, addressing them by name whenever possible to create a personalized experience
  </li>
  <li>
   Gracefully manage the flow of guests in the lobby, preventing congestion and ensuring a smooth and pleasant arrival process.
  </li>
  <li>
   Escort guests to the reception desk, lounge, restaurant, or other hotel facilities as needed
  </li>
  <li>
   Serve as a primary resource for guests, proactively answering inquiries about hotel services, facilities, local attractions, and events in Doha
  </li>
  <li>
   Assist guests with reservations for hotel restaurants, spa treatments, or other internal services.
  </li>
  <li>
   Provide clear and accurate directions within the hotel and to external destinations.
  </li>
  <li>
   Handle guest requests promptly and efficiently, or direct them to the appropriate department (e.g., Front Desk, Bell Desk).
  </li>
  <li>
   Assist guests with transportation inquiries, coordinating with the doorman or valet services
  </li>
  <li>
   Maintain the impeccable presentation and ambiance of the lobby area, ensuring it is always clean, tidy, and welcoming
  </li>
  <li>
   Monitor the lobby environment, reporting any issues such as lighting problems, temperature discomfort, or maintenance needs to the relevant departments
  </li>
  <li>
   Coordinate with the Door Hosts to ensure seamless handling of guest arrivals, departures, and luggage
  </li>
  <li>
   Communicate effectively with the Front Desk and Guest Relations teams to anticipate the arrival of VIPs or guests with special requirements
  </li>
  <li>
   Manage waiting lists for restaurants or events hosted in the lobby area
  </li>
  <li>
   Maintain a log of guest feedback, comments, and concerns, reporting important information to management
  </li>
  <li>
   Assist with light administrative tasks as directed by the Front Office Manager
  </li>
  <li>
   Stay updated on all hotel promotions, daily events, and operational changes to provide accurate information to guests
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Ideally with a relevant degree or diploma in Hospitality or Tourism management
  </li>
  <li>
   Minimum 2 years work experience in hotel operations
  </li>
  <li>
   Good customer service, communications and interpersonal skills are a must
  </li>
 </ul>
</div>


Lobby Hostess

Thabt Gulf Digital Soulution

<p><b>Job Description:</b></p><p>We are currently seeking a <b>friendly and professional Customer Service cum Receptionist</b> to join our team in the automotive accessories sector. The ideal candidate will be the first point of contact for our customers, providing excellent front-desk service and administrative support.</p><p><b>Key Responsibilities:</b></p><ul><li>Greet and assist walk-in customers and visitors</li><li>Answer phone calls, take messages, and handle basic inquiries</li><li>Provide accurate information about products and services</li><li>Maintain front desk cleanliness and presentation</li><li>Assist in scheduling appointments and coordinating with the sales team</li><li>Handle basic administrative tasks such as filing and data entry</li></ul><p><b>Requirements:</b></p><ul><li>Female,</li><li>Experience in reception or customer service (preferred)</li><li>Basic Arabic communication skills (must)</li><li>Good command of English</li><li>Presentable and professional demeanor</li><li>Knowledge or interest in automotive products is a plus</li></ul><p>Job Type: Full-time</p><p>Job Type: Full-time</p>

Asian Customer service cum Receptionist

Explore 174+ Front desk representative in Doha this September. Find roles across top companies and apply now to boost your career.

174 front desk representative jobs IN Doha

Front Desk Agent

Front Desk Agent - Waldorf Astoria Doha Lusail

Front Desk Agent

Front Desk Agent

Receptionist

Lobby Hostess

Asian Customer service cum Receptionist