front desk team member

Planet Fitness

<div>Who We Are:
At Planet Fitness, our mission has always been to enhance people&rsquo;s lives by providing a high-quality fitness experience in a welcoming, judgment-free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, with over 2,400 clubs and growing!
Joining the PF family means being part of a company that is based on an established culture and strong set of values. It is being a part of a supportive, engaging team that cares about bettering the health and well-being of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of!
Position Summary:
As a Front Desk Associate at Planet Fitness, you will be the first point of contact for members and guests, delivering exceptional customer service while helping to maintain the clean, welcoming, and organized environment of the club. You will play a key role in ensuring members have a positive experience, including assisting with smooth daily operations and ensuring all areas of the club, including locker rooms and bathrooms, are kept in top condition.
Key Responsibilities:<ul><li>
Customer Service: Greet members and guests in a friendly and professional manner, ensuring that everyone feels welcome and valued.</li><li>
Member Support: Assist members with inquiries about membership options, policies, and gym services. Help with equipment usage and direct members to the right resources.</li><li>
Administrative Tasks: Check-in members as they arrive, maintain an organized front desk area, and handle membership-related transactions (e.g., billing, renewals).</li><li>
Facility Presentation: Ensure the front desk and surrounding areas remain tidy, contributing to the overall cleanliness and appeal of the club. This includes maintaining locker rooms and bathrooms by ensuring they are clean, stocked, and well-presented throughout the day.</li><li>
Promote Membership Sales: Educate potential members about the benefits of joining Planet Fitness and encourage sign-ups for memberships, personal training, and other services.</li><li>
Team Collaboration: Work alongside fellow team members and management to achieve club goals, maintain a clean and safe environment, and deliver excellent customer service.</li></ul>
Qualifications:<ul><li>
Previous customer service experience is preferred.</li><li>
Strong communication and interpersonal skills.</li><li>
Basic computer skills.</li><li>
Positive attitude with a passion for helping others and maintaining a welcoming environment.</li><li>
Ability to work in a fast-paced environment and manage multiple tasks.</li><li>
Ability to work flexible hours, including evenings and weekends.</li><li>
High school diploma or equivalent</li></ul></div>

Front Desk Part-Time Associate

Overnight Front Desk Full-Time Associate

ManpowerGroup Middle East

<div>
 
 In this role, you will be the first point of contact for our visitors and play a vital role in creating a positive first impression. You will be responsible for a variety of administrative and operational tasks, ensuring the smooth functioning of the front desk and supporting the overall operations of the IT Services team.
 
 
 
 
 
 
 Responsibilities:
 
 
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 Greet visitors:
 
 Warmly welcome visitors, staff, and clients, ensuring a professional and friendly environment.
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 Manage the front desk:
 
 Answer phones, manage incoming emails, and direct inquiries to the appropriate staff member.
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 Schedule appointments:
 
 Schedule meetings for team members using online calendars and confirm appointments with attendees.
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 Visitor management:
 
 Process visitor information, issue visitor badges, and maintain visitor logs.
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 Maintain office supplies:
 
 Order and maintain a stock of necessary office supplies, ensuring availability for staff.
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 Administrative support:
 
 Provide general administrative support to the IT Services team, such as photocopying, scanning documents, and filing.
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 Maintain office environment:
 
 Contribute to a clean, organized, and professional work environment.
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 Other duties as assigned:
 
 Perform other duties as assigned by the supervisor or manager.
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 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 High School Diploma or equivalent qualification.
 </li>
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 Minimum 1 year of experience in a similar administrative or customer service role.
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 Excellent communication and interpersonal skills, with the ability to interact confidently with a diverse clientele.
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 Strong organizational and time management skills, with the ability to prioritize multiple tasks effectively.
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 Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
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 Ability to learn new software and technologies quickly.
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 Fluency in English (written and spoken) is a must. Arabic language skills are a plus.
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 Professional and courteous demeanor, with a positive and proactive attitude.
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 Ability to work independently and as part of a team.
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 </ul>
 
 
</div>

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