front desk team member

Swimhaus Swim School

Are you outgoing and energetic? Want to join a fun and fast growing company? Swimhaus is hiring team members for our Front Desk.Duties and Responsibilities:<ul><li>Answers phones and responds to all inquiries</li><li>Registers new students</li><li>Schedules birthday parties</li><li>Resolves customer concerns and complaints in a positive and professional manner</li><li>Greets all parents and students as they enter and exit the facility</li><li>Maintains cleanliness of the facility</li><li>Go above and beyond for all customers</li></ul>We are flexible on the amount of shifts you work a week. Hours we are looking to fill:Tuesdays: 3pm-7pmSaturday and Sunday mornings: 8am-2pm**Must work at least 1 weekend day every week**We have additional hours for the right candidate.Job Types: Full-time, Part-timePay: From $16.00 per hourEducation:<ul><li>High school or equivalent (Preferred)</li></ul>Experience:<ul><li>Customer Service: 1 year (Required)</li></ul>Work Location: In person

Front Desk Team Member

Gold's Gym

<div>The Front Desk Team Member will warmly greet and direct members, guests, and staff as they enter the gym and provide control of the front door location. This position will aid with member requests, inquiries about gym operations and policies, as well as perform various administrative duties as directed by the Gym General Manager. As the initial point of contact to our club, the Front Desk is responsible for creating a welcoming atmosphere and a memorable guest experience. 
 
<ul><li>Enthusiastically greet each member and guest promptly to create a friendly and positive entrance and departure to and from the gym.</li><li>
Provide security and control to the front door and retail area of the facility.</li><li>
Personally check each member into the gym using the proper check-in procedures.</li><li>
Monitor check-ins to identify delinquent accounts and notify Gym Management.</li><li>
Register all guests into the gym using proper registration procedures.</li><li>
Ensure that guests and appointments are directed to the appropriate personal trainer in a prompt, professional manner.</li><li>
Utilize the gym phone system to professionally answer guest calls, take appropriate messages to include name and description of question, and follow up with management for all telephone inquiries</li><li>
Respond immediately to member requests, inquiries, and concerns.</li><li>
Maintain neat appearance and wear proper uniform attire with nametag while on duty.</li><li>
Distribute keys, towels and other materials as needed.</li><li>
Process retail and concession sales.</li><li>
Help maintain a fully stocked cooler and retail inventory.</li><li>
Attend all staff meetings as directed.</li><li>
Clean and maintain the front desk area according to company standards.</li><li>
Log all maintenance concerns that are reported.</li><li>
Follow and report any safety concerns.</li><li>
Notify management of any gym or member incidents that require incident reports.</li><li>
Work when scheduled and adhere to company attendance policies.</li><li>
Perform other reasonable work assignments as directed by the Gym General Manager and/or Member Experience Manager to include but not limited to light cleaning and picking up of weights during gym walk throughs.</li><li>
Assist in membership sales (kiosk or computer) and signing up members.</li><li>
Assign all new members with barcodes, taking member photos, and scheduling complimentary personal training sessions.</li><li>
Handle member account changes (form of payment, freeze forms, cancellation forms, manual agreements).</li><li>
Assist with receiving orders and checking in retail and concession products.</li><li>
Assist members with registering and checking in for classes via app.</li><li>
Other duties as assigned.</li></ul>
Requirements:
<ul><li>High school diploma or equivalent.</li><li>
Excellent customer service skills are required.</li><li>
Organized, structured, and friendly coupled with a passion for fitness.</li><li>
Requires good communication skills, both verbal and written.</li><li>
Understanding of basic cash processing procedures.</li><li>
Ability to proficiently use POS and CRM systems or any other computer programs required to meet the business needs of the club.</li><li>
Ability to multi-task.</li><li>
Must be able to work a flexible work schedule to include holidays and weekends.</li><li>
Must be able to bend, squat, and lift upwards of 50lbs repeatedly and stand for extended periods of time.</li><li>
Comply with all Gold's Gym policies and procedures.</li></ul></div>

Front Desk Team Member - Waco

Florida O&P Services, Inc

Job Overview We are seeking a dynamic and friendly Front Desk Staff member to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support administrative functions to ensure smooth daily operations. Your energetic approach and organizational skills will help create a positive environment for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management skills while contributing to a professional and lively workplace.Duties<ul><li>Greet visitors and clients warmly, ensuring a positive first impression</li><li>Manage multi-line phone systems, directing calls efficiently and professionally</li><li>Handle all front desk responsibilities including scheduling appointments and maintaining visitor logs</li><li>Perform data entry, filing, and document proofreading with accuracy and attention to detail</li><li>Utilize Microsoft Office, Opie Software, and other computer skills to support administrative tasks</li><li>Assist with office management duties such as calendar management, supply ordering, and organization of files</li><li>Support customer service efforts by responding promptly to inquiries and providing support as needed</li></ul>Requirements<ul><li>Proven experience in office or administrative roles, including clerical experience and office management</li><li>Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace tools</li><li>Excellent phone etiquette with experience managing multi-line phone systems</li><li>Bilingual abilities are highly preferred to serve diverse client needs effectively</li><li>Exceptional organizational skills with the ability to multitask efficiently in a fast-paced environment</li><li>Experience in customer service or as a receptionist, preferably in medical or dental settings such as medical receptionist or dental receptionist roles</li><li>Strong typing skills along with attention to detail for proofreading and data entry tasks</li><li>Ability to manage time effectively and prioritize responsibilities confidentlyJoin us as a Front Desk Staff member and become a key contributor to our vibrant team! Your enthusiasm, professionalism, and organizational prowess will help us deliver outstanding service while supporting our daily operations. We value your skills and dedication&mdash;come grow your career in a lively environment where your contributions truly matter!</li></ul>Pay: $18.00 - $20.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Front Desk Staff

Fairfield Inn & Suites

Overview We are seeking a dedicated and friendly Front Desk Associate to be the first point of contact for our guests. This role is essential in providing exceptional customer service and ensuring a smooth check-in and check-out process. The ideal candidate will possess strong organizational skills, be proficient in office management, and have a passion for delivering outstanding customer support.Duties<ul><li>Greet guests warmly upon arrival and provide them with necessary information regarding their stay.</li><li>Manage the check-in and check-out processes efficiently while maintaining accurate records.</li><li>Handle phone inquiries and reservations using phone systems and computer software.</li><li>Maintain the front desk area, ensuring it is tidy and welcoming at all times.</li><li>Assist guests with questions or concerns, providing solutions promptly to enhance their experience.</li><li>Utilize QuickBooks for managing billing and invoicing as needed.</li><li>Collaborate with other departments to ensure guest satisfaction and address any special requests.</li><li>Perform general office management tasks including filing, data entry, and maintaining inventory of supplies.</li><li>Utilize Google Workspace tools for scheduling, communication, and documentation.</li></ul>Qualifications<ul><li>Previous experience as a Front Desk Agent or in a similar customer service role is preferred.</li><li>Strong organizational skills with the ability to multitask effectively in a fast-paced environment.</li><li>Proficient in computer literacy, including familiarity with office software and phone systems.</li><li>Experience with QuickBooks is a plus but not required; training will be provided if necessary.</li><li>Excellent communication skills, both verbal and written, to interact effectively with guests and team members.</li><li>A positive attitude with a commitment to providing outstanding customer support.</li><li>Ability to work flexible hours, including weekends and holidays as needed.</li></ul>Join our team as a Front Desk Associate where your contributions will make a significant impact on our guests' experiences!Pay: $16.25 - $19.00 per hourExpected hours: 32.0 &ndash; 40.0 per weekBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Front Desk Associate

Raffles Hotels & Resorts

<div>
 
 Company Description
 
 
 
 "Why work for Accor?
 
 
 We are far more than a worldwide leader. We are more than 240 000 women and men who share something unique. Each and every day we host the world. We care for millions of people. We are all moved by curiosity. We love blending cultures. We are proud of our differences
 
 
 Yes, we lead the way. But we want to go further, with audacity, with imagination, with passion.
 
 
 
 Raffles the Palm
 
 
 
 Opened in 2021 on the western crescent of Palm Jumeirah, the world&rsquo;s largest man-made island and archipelago, this palatial beach resort, featuring 353 spacious rooms, suites and villas, is inspired by the stunning elegance of European palaces and embellished with handcrafted Italian furniture. Guests can enjoy panoramic views, a private beach, state-of-the-art entertainment and recreational facilities, including specialist boutiques, a VIP movie theatre, and signature and private restaurants complemented by exquisite banqueting and conference spaces.
 
 
 More than a destination, Raffles the Palm Dubai embodies the spirit of a legendary brand, celebrated for its storied heritage since 1887 and its hallmark of intuitive, gracious service. At the palace, excellence is a craft, and every team member is a master in their field. Here, talent is not only recognized, it plays a vital role in shaping the next chapter of this extraordinary resort and its legacy within the brand.
 
 
 
 Job Description
 
 
 
 To manage all activities relevant to the Front Desk such as the reception, to be responsible for all activities relevant to Raffles Club, check in / out, cashiering, foreign exchange and assisting guest with inquiries.
 
 
 
 Key Roles &amp; Responsibilities
 
 
 
 <ul>
 <li>
 Greet guests at all times in a friendly and helpful manner when entering Raffles Club or approach the Front Desk
 </li>
 <li>
 Register and room all guest arrivals according to established procedures
 </li>
 <li>
 Perform check in, check out and room change procedures and ensure all data are accurately entered into the hotel system
 </li>
 <li>
 Maintain cashier float and ensure accurate daily report of all money received
 </li>
 <li>
 Cash hotel guests&rsquo; personal and travelers checks and assist with currency exchange
 </li>
 <li>
 Keep abreast of all modifications to accounting policies and procedures
 </li>
 <li>
 Attend to guests&rsquo; request of using the service of safety box at all times
 </li>
 <li>
 Knowledgeable of all special promotion procedures for programs such as Seasonal Packages, Frequent Flyers Programs, and also Hotels Group Loyalty programs
 </li>
 <li>
 Attend to guest&rsquo;s complaints, inquiries and requests, refer problems to supervisor/Assistant Manager if he/she unable to assist
 </li>
 <li>
 Liaise closely with Butlers and other departments to escort and do follow-ups on guest requests or requirements
 </li>
 <li>
 Is familiar with other Raffles properties so that guest indicating any next destination on the registration card can be &ldquo;sold&rdquo; an onward booking to another Raffles property
 </li>
 <li>
 Ensure that the guests depart the hotel with a positive impression of hotel service
 </li>
 <li>
 Perform the audit balances and prepare all reports for audit in an orderly fashion
 </li>
 <li>
 When on night shift, check night report, prepare morning report and prepare all necessary forms for guest arrivals
 </li>
 <li>
 Maintain comprehensive knowledge of standard reservation procedures
 </li>
 <li>
 Maintain exemplary department standards of behavior and appearance and attitude
 </li>
 <li>
 Ensure front desk work area/ raffles club area is kept clean and in an orderly state at all times
 </li>
 <li>
 Be fully aware of the Credit policy
 </li>
 <li>
 Adhere to OH&amp;S policies and procedures
 </li>
 <li>
 Perform related duties and special projects assigned
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Post Secondary Education or relevant qualifications in Hotel Management
 </li>
 <li>
 Minimum 2 years Guest Relations experience preferably in a four or five star hotel
 
 
 </li>
 </ul>
 
 PERSONAL ATTRIBUTES
 
 
 
 <ul>
 <li>
 Strong written and verbal communication skill in English
 </li>
 <li>
 Able to develop rapport with and gain support from Colleagues and Management staff
 </li>
 <li>
 Ability to work cohesively with co-workers as part of a team
 </li>
 <li>
 Ability to focus attention on guest needs, remaining calm and courteous at all times
 </li>
 <li>
 Ability to promote positive relations with all guests and patrons
 </li>
 <li>
 Able to exercise good judgment with difficult guest
 </li>
 <li>
 Understanding and ability to work in a multi-cultural environment
 </li>
 </ul>
</div>

Front Desk / Raffles Club Agent

Aqua-Tots Swim School

Job description:Front Desk Position Objective: Work with General Manager, Office Manager and Front Desk Staff on Aqua-Tots Swim School daily operations thereby ensuring company core values, customer satisfaction, and revenue increase.&middot; Greet customers when they come into the facility&middot; Communicate effectively with potential and existing customers&middot; Build relationships with families&middot; Handle customer complaints gracefully with a win/win outcome&middot; Report to manager if complaints are unresolved&middot; Lead by example for other staff members by using the customer-focused principle in every customer interaction&middot; Uphold our Aqua-Tots Swim Schools Core Values&middot; Implement the use of Aqua-Tots Swim Schools systems of procedures set forth for the front desk staff&middot; Sell swimming lessons, birthday parties and related swimming merchandise&middot; Answer phones with the proper Aqua-Tots Swim Schools greeting&middot; Provide information about our facility, swim programs, and birthday parties&middot; Give facility tours to new and existing customers&middot; Register new/existing customers&middot; Enter absences/schedule makeups&middot; Prepare new customer Welcome Packets&middot; Process registration fees and tuition payments at time of registration&middot; Obtain and verify paperwork from new families on the first day of lessons&middot; Communicate to instructors absences and makeups recorded during current shift&middot; Fill out Certificates of Completion for all graduates&middot; Take photos of all graduates with Ollie the Otter&middot; Perform all duties as outlined on the daily shift checklist&middot; Ensure facility safety and cleanliness&middot; Opening or closing of facility&middot; Stock snack bar, retail merchandise, office forms and supplies, and all promotional materialsNo required previous work experience.Preferably speaking English and Arabic.Female Only!Job Type: Full-timePay: KD250.000 - KD350.000 per month

Female Front Desk Staff

Holiday Inn Express and Suites

Overview Join our dynamic team as a Part-Time Front Desk Associate and become the welcoming face of our hospitality establishment! In this lively role, you&rsquo;ll be the first point of contact for guests, providing exceptional customer service and ensuring their experience is smooth, enjoyable, and memorable. Your enthusiasm and professionalism will set the tone for our guests&rsquo; stay, making every visitor feel valued and cared for. This position offers an exciting opportunity to develop your skills in hospitality management while working in a vibrant, guest-focused environment.Responsibilities<ul><li>Greet guests warmly upon arrival, providing a friendly and professional first impression</li><li>Manage multi-line phone systems with excellent phone etiquette, directing calls efficiently and courteously</li><li>Check guests in and out accurately using hotel management software, ensuring all details are correct</li><li>Handle guest inquiries, requests, and complaints promptly to ensure satisfaction</li><li>Maintain the front desk area&rsquo;s cleanliness and organization to create a welcoming atmosphere</li><li>Assist with guest relations by providing information about hotel amenities, local attractions, and services</li><li>Teamwork, Dependability and Commitment are a necessity.</li></ul>Skills<ul><li>Proven experience in customer service within hospitality or hotel management environments</li><li>Strong knowledge of hotel management systems and front desk operations</li><li>Excellent communication skills, including phone etiquette and clear verbal interaction</li><li>Ability to handle multi-line phone systems efficiently under pressure</li><li>Experience with guest services, guest relations, and resolving guest issues professionally</li><li>Knowledge of hospitality industry standards, including night audit procedures and resort operations</li></ul>Embark on a rewarding journey where your energetic approach will elevate guest experiences! We&rsquo;re looking for motivated individuals eager to grow in the hospitality field while delivering top-tier service. If you thrive in fast-paced environments and enjoy making guests feel at home, this is the perfect role for you!Job Type: Part-timePay: $15.00 - $16.00 per hourExpected hours: 16 &ndash; 20 per weekPeople with a criminal record are encouraged to applyWork Location: In person

Front Desk Associate-Part Time

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