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front office manager female arabic speaker

Boutiqaat

Front Desk, First Impressions &amp; Fabulous Vibes &mdash; We&rsquo;re Hiring a Receptionist at Boutiqaat!At Boutiqaat, we&rsquo;re more than a beauty and fashion platform&mdash;we&rsquo;re a bold, digital lifestyle brand leading the e-commerce wave across the GCC. With style, tech, and customer obsession at our core, we create experiences that make people feel seen, heard, and valued.Now we&rsquo;re on the hunt for the face and voice of Boutiqaat&mdash;a Receptionist who&rsquo;s polished, professional, and brings a positive presence to every conversation.What You&rsquo;ll Be Doing:<ul><li>Welcoming visitors, partners, and VIPs with warmth, confidence, and efficiency.</li><li>Managing calls, emails, and inquiries like a pro&mdash;connecting people to the right department with ease.</li><li>Maintaining a tidy, organized front-desk area that reflects our sleek, modern brand.</li><li>Supporting admin tasks and office coordination to keep our operations running smoothly.</li><li>Being the go-to point of contact for all things &ldquo;first impression&rdquo;&mdash;because you set the tone.</li></ul>What You Bring to the Table:<ul><li>A charming, confident, and approachable personality with exceptional communication skills.</li><li>Fluency in English and Arabic is Mandatory.</li><li>Previous experience in a receptionist, customer service, or front-desk role.</li><li>Professionalism, punctuality, and the ability to handle multiple tasks with grace.</li><li>Tech-savvy mindset and comfort using basic office tools and phone/email systems.</li></ul>Why Boutiqaat:Because we don&rsquo;t do ordinary. At Boutiqaat, you&rsquo;ll be part of a vibrant, youthful environment where style meets innovation. We celebrate creativity, empower individuality, and offer growth opportunities that match your ambition. This is more than a job&mdash;it&rsquo;s your runway to something bigger.Ready to be the first smile people see and the voice they remember?Apply now and make your mark at Boutiqaat.Job Type: Full-timeApplication Question(s):<ul><li>Can you join immediately ? </li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>

front desk receptionist

kuwait technical college

<div>
 
 <ul>
 <li>
 Manage front desk by welcoming guests, assisting applicants, answering and directing calls and providing general administrative support.
 </li>
 <li>
 Good communication, professionalism and ability to handle variety of tasks.
 </li>
 <li>
 Must be fluent in English and Arabic, spoken and written.
 </li>
 <li>
 Comfortable using MS Office (email, excel,
 
 ktech
 
 systems)
 </li>
 <li>
 Willing to work late.
 </li>
 <li>
 Handle basic administrative skills like scheduling and record keeping.
 </li>
 <li>
 Coordinate with other departments to ensure smooth communication.
 </li>
 <li>
 Qualification: Diploma/Associate Degree
 </li>
 <li>
 Previous experience in the same field
 </li>
 <li>
 Multitask and stay organized in a fast paced environment.
 </li>
 </ul>
 
 
 
 
 
 
</div>

Receptionist

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25098213
 
 
 
 Job Category
 
 Rooms &amp; Guest Services Operations
 
 
 
 Location
 
 JW Marriott Hotel Kuwait City, Al Shuhada Street P.O. Box 26302, Kuwait City, Kuwait, Kuwait, 13124VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 <ul>
 <li>
 High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Maintaining Guest Services and Front Desk Goals
 
 
 
 <ul>
 <li>
 Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
 </li>
 <li>
 Develops specific goals and plans to prioritize, organize, and accomplish your work.
 </li>
 <li>
 Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
 </li>
 <li>
 Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
 </li>
 <li>
 Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.
 </li>
 <li>
 Understands the impact of department&rsquo;s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.
 
 
 </li>
 </ul>
 
 Supporting Management of Front Desk Team
 
 
 
 <ul>
 <li>
 Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
 </li>
 <li>
 Encourages and building mutual trust, respect, and cooperation among team members.
 </li>
 <li>
 Serving as a role model to demonstrate appropriate behaviors.
 </li>
 <li>
 Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
 </li>
 <li>
 Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
 </li>
 <li>
 Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.
 
 
 </li>
 </ul>
 
 Ensuring Exceptional Customer Service
 
 
 
 <ul>
 <li>
 Provides services that are above and beyond for customer satisfaction and retention.
 </li>
 <li>
 Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
 </li>
 <li>
 Responds to and handles guest problems and complaints.
 </li>
 <li>
 Sets a positive example for guest relations.
 </li>
 <li>
 Empowers employees to provide excellent customer service.
 </li>
 <li>
 Observes service behaviors of employees and provides feedback to individuals.
 </li>
 <li>
 Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.
 </li>
 <li>
 Ensures employees understand customer service expectations and parameters.
 </li>
 <li>
 Interacts with guests to obtain feedback on product quality and service levels.
 </li>
 <li>
 Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
 
 
 </li>
 </ul>
 
 Managing Projects and Policies
 
 
 
 <ul>
 <li>
 Implements the customer recognition/service program, communicating and ensuring the process.
 </li>
 <li>
 Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.
 </li>
 <li>
 Supervises same day selling procedures to maximize room revenue and control property occupancy.
 </li>
 <li>
 Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.
 </li>
 <li>
 Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
 
 
 </li>
 </ul>
 
 Supporting Human Resource Activities
 
 
 
 <ul>
 <li>
 Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
 </li>
 <li>
 Solicits employee feedback, utilizes an &ldquo;open door&rdquo; policy and reviews employee satisfaction results to identify and address employee problems or concerns.
 </li>
 <li>
 Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.
 </li>
 <li>
 Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
 </li>
 <li>
 Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
 </li>
 <li>
 Participates in employee progressive discipline procedures.
 
 
 </li>
 </ul>
 
 Additional Responsibilities
 
 
 
 <ul>
 <li>
 Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
 </li>
 <li>
 Analyzes information and evaluating results to choose the best solution and solve problems.
 </li>
 <li>
 Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
 </li>
 <li>
 Performs all duties at the Front Desk as necessary.
 </li>
 <li>
 Runs Front Desk shifts whenever necessary.
 </li>
 <li>
 Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
 
 
 JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Front Desk Manager, PRE OPENING

Americana Restaurants

<div>
 
 
 Job Purpose:
 
 
 
 
 
 
 We are seeking a
 
 strategic, insight-driven
 
 Assistant Manager, Loyalty &amp; CRM to shape KFC&rsquo;s customer engagement and retention strategy. This role focuses on connecting store-level and user data to actionable business decisions, guiding loyalty program evolution, and ensuring CRM communications align with KFC&rsquo;s bold, customer-first brand voice. The ideal candidate brings commercial acumen, cross-functional influence, and experience in fast-paced, data-driven environments such as QSR, e-commerce, or food-tech.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 
 Strategic CRM &amp; Loyalty Planning
 
 
 <ul>
 <li>
 Shape and own the loyalty and CRM strategy, ensuring alignment with KFC&rsquo;s brand objectives, customer needs, and market opportunities.
 </li>
 <li>
 Develop and implement targeted CRM campaigns (e.g., email, push notifications, in-app messages, SMS) for customer onboarding, retention, re-engagement, and win-back, aligned with marketing objectives and promotional calendars.
 </li>
 <li>
 Utilize customer data to create highly granular segments based on order history, preferences, behavior, demographics, and app usage patterns to deliver personalized experiences
 </li>
 <li>
 Monitor, analyze, and report on CRM campaign performance, customer churn rates, lifetime value (LTV), and engagement metrics, providing actionable insights for continuous improvement.
 </li>
 </ul>
 
 
 Loyalty Program Leadership
 
 
 <ul>
 <li>
 Lead the evolution of KFC&rsquo;s loyalty program to deepen engagement and repeat transactions.
 </li>
 <li>
 Develop and execute campaigns and initiatives specifically aimed at increasing loyalty member engagement, activity, and satisfaction (e.g., tier-based benefits, bonus point events, exclusive offers).
 </li>
 <li>
 Design and manage the rewards catalog, point accrual rules, and redemption processes, ensuring a compelling and desirable value proposition for members.
 </li>
 <li>
 Collaborate with digital, operations, and product teams to integrate loyalty benefits seamlessly into the customer journey.
 </li>
 <li>
 Stay updated on regional loyalty ecosystems (e.g., Landmark&rsquo;s Shukran, Alshaya&rsquo;s Aura) to benchmark and innovate.
 </li>
 </ul>
 
 
 Insight &amp; Data-Driven Decision Making
 
 
 <ul>
 <li>
 Lead campaign measurements and analysis to drive deep learnings and overall strategy. Should be well-versed with measuring incrementality of campaigns, A/B testing, basic forecasting.
 </li>
 <li>
 Translate complex datasets into actionable insights for leadership, clearly communicating implications and recommended actions.
 </li>
 <li>
 Understand and monitor metrics including CLV, churn, redemption, and campaign effectiveness.
 </li>
 </ul>
 
 
 Creative &amp; Cross-Functional Influence
 
 
 <ul>
 <li>
 Act as a confident influencer, collaborating with stakeholders across marketing, operations, and central CRM/CDP teams.
 </li>
 <li>
 Brief creative teams to ensure messaging and design align with KFC&rsquo;s brand tone &mdash; bold, playful, and customer-first.
 </li>
 <li>
 Ensure CRM communications balance insight-led targeting with brand storytelling.
 </li>
 <li>
 Build strong working relationships with global and regional CRM/CDP partners, sharing brand-specific learnings and adopting best practices.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience:
 
 
 <ul>
 <li>
 Bachelor's degree in marketing, Business, Data Analytics, or related field.
 </li>
 <li>
 4&ndash;6 years of hands-on experience in CRM, loyalty marketing, or customer lifecycle management.
 </li>
 <li>
 Arabic speaker required.
 </li>
 <li>
 Proficiency in analytics tools (e.g., Google Analytics, SQL) and CRM platforms (e.g.,Clevertap, Salesforce, Braze).
 </li>
 <li>
 Demonstrated ability to translate data into strategy (e.g., case studies showing improved retention/CLV).
 </li>
 <li>
 Experience briefing creative agencies and reviewing assets against brand guidelines.
 </li>
 <li>
 Strong project management skills; ability to juggle multiple campaigns and stakeholders.
 </li>
 </ul>
 
 
</div>

AM CRM & Loyalty - KFC

Procapita Group

<div>
 
 We are seeking a
 
 dedicated professional who thrives in fast-paced environments
 
 , someone who can ensure the
 
 seamless coordination and efficiency of a leading regional company
 
 .
 
 
 As
 
 Office Manager
 
 , you will be entrusted with orchestrating executive operations &mdash; managing schedules, priorities, and critical workflows with precision and discretion. This role requires a
 
 high level of commitment, adaptability, and professional maturity
 
 .
 
 
 
 
 
 
 
 Role Highlights:
 
 
 
 <ul>
 <li>
 Full ownership of
 
 daily, weekly, and monthly planning
 
 , ensuring smooth operations and flawless execution.
 </li>
 <li>
 
 High availability and responsiveness
 
 , aligning with the dynamic pace of senior leadership.
 </li>
 <li>
 Excellent command of
 
 English and Arabic
 
 ; additional languages are an advantage.
 </li>
 <li>
 Proficiency in developing
 
 impactful presentations
 
 , conducting
 
 Excel-based data analysis
 
 , and delivering executive insights.
 </li>
 <li>
 Expertise in managing calendars, memberships, communications, and executive coordination.
 </li>
 <li>
 Strong resilience, attention to detail, and the ability to perform under extended working hours.
 </li>
 </ul>
 
 
 
 
 
 Why Join Us
 
 
 
 The Office Manager role is designed for a professional who brings structure, foresight, and reliability to an evolving business environment. This position is not limited to administration &mdash; it is about
 
 enabling efficiency, safeguarding priorities, and ensuring seamless execution across the organization
 
 .
 
 
 
 
 
 Based in Kuwait with no travel requirements, this opportunity allows you to remain fully focused on delivering impact at the highest level of operations.
 
 
 
 
 
 If you excel at turning complexity into clarity, managing with discretion, and supporting leadership with precision, this role offers the platform to demonstrate your influence and effectiveness.
 
</div>

Office Manager

Dasman Diabetes Institute

<div>Responsible to support in operational duties for the Research division but not limited to all operational services within DDI and in generating related reports, status and progress updates to manager and senior management as needed.

Provide operational, project management, and administrative support for research activities, ensuring effective tracking, reporting, and coordination across teams and stakeholders by supporting the Principal Investigators (PIs) of research projects in a variety of ways within the established research management framework and system.

<h3 class="jobSectionHeader">Responsibilities</h3>

Project Management Roles &amp; Responsibilities
<ul><li>Support in progress and status report preparation related to day to day and topline activities.</li>
<li>Maintain project management and research operation trackers</li>
<li>Tracks research projects&rsquo; key performance indicators with PIs specifically for the project milestone progress and forecast completion date.</li>
<li>Support in the development and maintenance of sustainable streamlined project management platforms, dashboards, and quality reporting systems</li>
<li>Assist with operational, financial, project management, and administrative tasks in the Research sector including budgets, procurement, publications, and project status, outcomes and pipelines.</li>
<li>Participate in team meetings to discuss proposals, project status and issues and assist PIs in planning and coordinating the approved research projects.</li>
<li>Assist in developing and managing departmental policies and procedures.</li>
<li>Liaise between Research and other sectors within DDI, as needed, on research project management requirements.</li>
<li>Maintain confidentiality of documents and information</li>
<li>Demonstrate professionalism and diplomacy in communicating with all staff.</li>
<li>Provide administrative support for committees, internal/external board reviews with manager and CSO Office</li>
<li>Assist in providing reports to DDI senior management on projects status, identifying risks and potential issues, and maintaining project archives &ndash; to include operational elements.</li>
<li>Liaise with ethical committees (ORA/ACEC) to ensure deliverables are met within the research project management system</li>
<li>Maintains working knowledge of the research process and in the conduct of ERC approved research protocols, following GCP guidelines.</li>
<li>Participate in research operations and project management quality initiatives, performance improvement activities, key performance indicators, and workplans.</li>
<li>Assist in coordinating the DDI research strategy deliverables with the manager.</li>
<li>Provide support to other team members and perform additional duties as assigned.</li></ul> 
<h3 class="jobSectionHeader">Required Skills and Expertise:</h3>

Requirements
<ul>
<li>Experience: Previous work experience in research environment is highly desirable.</li>
<li>In-depth knowledge of office protocol, document management methodologies and procedures and automated on-line system applications is required.</li>
<li>Must have strong and effective organizational skills and proven capability to manage multiple tasks.</li>
<li>Advanced computer knowledge including Microsoft Office Suite including Word, Excel, Access PowerPoint, automated document management applications and the aptitude to continually learn new software or applications is required</li>
<li>Good Interpersonal communication skills.</li>
<li>Proficient in reading and writing in English, Arabic is a plus.</li></ul> 
<h3 class="jobSectionHeader">Other Comments:</h3>
Supervisory Responsibilities

No supervisory responsibilities

Education

Bachelor&rsquo;s Degree (business, information science, administration or office management, science, project management or any related fields).</div>

Research Operations & Project Management Officer

Al Karam Catering Co,

Job Opportunity: Sales &amp; Business Development Manager (Kuwait-based candidates only)A leading catering company in Kuwait is seeking an experienced Business Development Manager to join our team.Requirements:&#9989; Minimum 5-7 years of experience in business development within the catering. &#9989; Experience in the F&amp;B or Catering sector.&#9989;Strong network in hospitality, healthcare, government, or corporate sectors is required. &#9989; Bachelor&rsquo;s degree in Business Administration, Marketing, Hospitality Management, or a related field. &#9989; Fluent in English; Arabic.&#9989; Should Hold Kuwaiti Driving License &amp; Car.Key Responsibilities:&#10004; Identify and pursue new business opportunities in the catering and F&amp;B sectors, including B2B, government &amp; Private healthcare sector, corporate, and event markets.&#10004;Develop and maintain strong client relationships to ensure repeat business and customer satisfaction.&#10004;Prepare and present commercial proposals, tenders, and contracts.&#10004;Conduct market research, competitor analysis, and customer needs assessments.&#10004;Collaborate with operations, culinary, and marketing teams to tailor offerings for target clients.&#10004;Attend industry events and represent the company professionally.&#10004;Track performance and generate reports on sales targets, KPIs, and growth strategies.Please send your updated CV to vacancieskwt.2025@gmail.comSubject: Business Development Manager &ndash; CateringJob Type: Full-timePay: From KD1,200.000 per monthExperience:<ul><li>F&amp;B: 7 years (Required)</li><li>B2B, government &amp; Private healthcare sector: 4 years (Required)</li></ul>Language:<ul><li>arabic (Required)</li><li>English (Required)</li></ul>Location:<ul><li>Kuwait City (Required)</li></ul>Application Deadline: 16/09/2025

Sales & Business Development Manger

Explore 191+ Front office manager female arabic speaker in Kuwait City this September. Find roles across top companies and apply now to boost your career.