front office representative

Banner Health

<div>Primary City/State:
Mesa, Arizona
Department Name:
C/P-BBMC Neuro-Clinic
Work Shift:
Day
Job Category:
Revenue Cycle<div>
Health care is changing, and it&rsquo;s our goal to create a new model to answer America's health care challenges today and in the future. Our passionate and talented teams will be the change on the health care landscape in our communities &ndash; big and small. If taking access and delivery from complex to easy, from costly to affordable and from unpredictable to reliable sounds interesting to you, we want to hear from you.</div><div><div><div><div><div><div><div><div><div>
Bring your desire to learn and grow with us to our ever-growing clinic, where you&rsquo;ll be working side by side with medical staff to create a great patient experience. As a Front Office Rep on our team, we offer a customer-focused and friendly work environment with career growth opportunities. A career with our team is great if you are just starting out or have many years of experience. Where you&rsquo;ll be working side by side with medical staff to create a great patient experience. Bring your dedication and determination to succeed. You will have a daily opportunity to learn new things and utilize your decision-making skills to make a difference in the lives in our patients.
Work Schedule: M-Th 8:30am-5:00pm and F 8:00am-4:30pm.
Location: Baywood Neurology 6553 E Baywood Ave Ste 212 Mesa 85206</div></div></div></div></div></div></div></div></div>
At Banner Medical Group, you'll have the opportunity to perform a critical role in the community where you practice. Banner Medical Group provides both primary and specialty care throughout the communities in which Banner Health operates. We do this in a variety of settings - from smaller group practices like our Banner Health Clinics in Colorado and Wyoming, to large multi-specialty Banner Health Centers in the metropolitan Phoenix area. We currently have more than 1,000 physicians and more than 3,500 total employees in our group and are seeking others to enhance our ability to deliver our nonprofit mission of providing excellent patient care.
POSITION SUMMARY 
This position coordinates a smooth patient flow process by answering phones, scheduling patient appointments, providing registration of patient and insurance information, obtaining required signatures following established processes, procedures and standards. This position also verifies insurance coverage, validates referrals and authorizations, collects patient liability and provides financial guidance to patients to maximize medical services reimbursement efforts. This also includes accurately posting patients at the point of service and releasing information in accordance with organizational and compliance policies and guidelines. 
 
CORE FUNCTIONS 
1. Performs registration/check-in processes, including but not limited to performing data entry activities, providing patients with appropriate information and intake forms, obtaining necessary signatures and generating population health summary. 
 
2. Verifies insurance eligibility benefits for services rendered with the payors and documents appropriately. Assists in obtaining or validating pre-certification, referrals, and authorizations 
 
3. Calculates and collects patient liability according to verification of insurance benefits and expected reimbursement. Explains and provides financial policies and available resources for alternative payment arrangements to patients and their families. 
 
4. Enters payments/charges for services rendered and performs daily payment/charge reconciliation in a timely and accurate manner. Balances cash drawer at the beginning and end of the day and prepares daily bank deposit with necessary paperwork sent to centralized billing for record purposes. 
 
5. Schedules office visits and procedures within the medical practice(s) and external practices as necessary. Maximizes reimbursement by scheduling patients in accordance with payor plan provisions. Confirms patient appointments for the following day as necessary and ensures patients are properly prepared for visits. 
 
6. Demonstrates proactive interpersonal communications skills while dealing with patient concerns through telephone calls, emails and in-person conversations. Optimizes patient flow by using effective customer service/communication skills by communicating to internal and external customers, care team, management, centralized services and HIMS. 
 
7. Assists in responding to requests for patient medical records according to company policies and procedures, and state and federal laws. 
 
8. Provides a variety of patient services to assist in patient flow including but not limited to escorting patients, taking vitals and patient history, assisting in patient treatment, distributing mail and fax information, ordering supplies, etc. 
 
9. Works independently under regular supervision and follows structured work routines. Works in a fast paced, multi-task environment with high volume and immediacy needs requiring independent decision making and sound judgment to prioritize work and ensure appropriateness and timeliness of each patient&rsquo;s care. This position requires the ability to retain large amounts of changing payor information/knowledge crucial to attaining reimbursement for the services provided. Primary external customers include patients and their families, physician office staff and third party payors. 
 
MINIMUM QUALIFICATIONS 
 
High school diploma/GED or equivalent working knowledge. 
 
Requires knowledge of patient financial services, financial, collecting services or insurance industry experience processes normally acquired over one or more years of work experience. Requires the ability to manage multiple tasks simultaneously with minimal supervision and to work independently.
Requires strong interpersonal, oral, and written communication skills to effectively interact with a wide range of audiences. Strong knowledge in the use of common office software, word processing, spreadsheet, and database software are required.
Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.
PREFERRED QUALIFICATIONS 
Work experience with the Company&rsquo;s systems and processes is preferred. Previous cash collections experience is preferred. 
 
Additional related education and/or experience preferred
EEO Statement:
EEO/Disabled/Veterans
Our organization supports a drug-free work environment.
Privacy Policy:
Privacy Policy</div>

Front Office Representative

Nash Orthodontics

We are looking for a cheerful and up-beat Front Desk Receptionist to join our team and to be a positive first impression for our practice.We are looking for a fun, smiling, hard-working individual to help be the face of our practice.Full time position with benefits. Pay based on skills and experience.Please submit a resume and references to apply.Front Desk Receptionist&rsquo;s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the office. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. Ultimately, a Receptionist&rsquo;s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.Responsibilities<ul><li>Greet and welcome guests as soon as they arrive at the office</li><li>Answer, screen and forward incoming phone calls</li><li>Ensure reception area is tidy and presentable,</li><li>Provide basic and accurate information in-person and via phone/email</li><li>Receive, sort and distribute daily mail/deliveries</li><li>Order front office supplies and keep inventory of stock</li><li>Update calendars and schedule meetings</li><li>Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing</li><li>Maintaining online social media platforms and marketing</li></ul>Skills<ul><li>Proven work experience as a Receptionist, Front Office Representative or similar role</li><li>Proficiency in Microsoft Office Suite and Mac computers</li><li>Hands-on experience with office equipment (e.g. fax machines and printers)</li><li>Professional attitude and appearance</li><li>Solid written and verbal communication skills</li><li>Ability to be resourceful and proactive when issues arise</li><li>Excellent organizational skills</li><li>Multitasking and time-management skills, with the ability to prioritize tasks</li><li>Customer service attitude</li></ul>Job Type: Full-timePay: From $20.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Health insurance</li><li>Paid time off</li></ul>Education:<ul><li>High school or equivalent (Preferred)</li></ul>Experience:<ul><li>Customer service: 1 year (Required)</li><li>Computer skills: 1 year (Required)</li></ul>Work Location: In person

Front Desk Receptionist and Scheduling Coordinator

Citymax Hotels by Landmark Group

<div>
 
 We are looking for a Front Office Associate (Arabic speaker) to be the first point of contact for our guests. The ideal candidate will have a friendly and easy-going personality while also being very perceptive and disciplined. A customer-oriented approach is essential. The goal is to make guests and visitors feel comfortable and valued while on our premises.
 
 
 
 WHAT AWAITS YOU?
 
 
 <ul>
 <li>
 Greet and welcome guests as soon as they arrive at the office.
 </li>
 <li>
 Direct visitors to the appropriate person and office.
 </li>
 <li>
 Answer, screen, and forward incoming phone calls.
 </li>
 <li>
 Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, and brochures).
 </li>
 <li>
 Provide basic and accurate information in-person and via phone/email.
 </li>
 <li>
 Receive, sort, and distribute daily mail/deliveries.
 </li>
 <li>
 Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges).
 </li>
 <li>
 Order front office supplies and keep inventory of stock.
 </li>
 <li>
 Doing Check In &ndash; Check out.
 </li>
 </ul>
 
 
 WHAT DO WE EXPECT?
 
 
 <ul>
 <li>
 Arabic Speaking is must.
 </li>
 <li>
 Proven work experience as a Hotel Receptionist, Front Office Representative, or similar role.
 </li>
 <li>
 Opera knowledge is must.
 </li>
 <li>
 Professional attitude and appearance.
 </li>
 <li>
 Solid written and verbal communication skills.
 </li>
 <li>
 Ability to be resourceful and proactive when issues arise.
 </li>
 <li>
 Excellent organizational skills.
 </li>
 <li>
 Multitasking and time-management skills, with the ability to prioritize tasks.
 </li>
 <li>
 Customer service attitude.
 </li>
 <li>
 High school degree; additional certification in Office Management is a plus.
 </li>
 </ul>
 
 
</div>

Front Office Associate

ATI Restoration

<div>ATI Restoration, LLC is a national leader in construction restoration. ATI takes pride in assisting all of our customers and clients - no project is too big or too small. We are adding to our teams and have an immediate opening for an Front desk receptionist.
<div>
<h2 class="jobSectionHeader">Responsibilities</h2>
<ul><li>Greet and welcome guests as soon as they arrive at the office.</li>
<li>Direct visitors to the appropriate person and office.</li>
<li>Answer, screen, and forward incoming phone calls.</li>
<li>Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms, and brochures).</li>
<li>Provide basic and accurate information in-person and via phone/email.</li>
<li>Receive, sort, and distribute daily mail/deliveries.</li>
<li>Maintain office security by following safety procedures and controlling access via the reception desk (e.g., monitor logbook, issue visitor badges).</li>
<li>Update calendars and schedule meetings.</li>
<li>Arrange travel and accommodations, and prepare vouchers.</li>
<li>Keep updated records of office expenses and costs.</li>
<li>Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing.</li>
</ul><h2 class="jobSectionHeader">Requirements and Skills</h2>
<ul><li>Proven work experience as a Receptionist, Front Office Representative, or similar role.</li>
<li>Proficiency in Microsoft Office Suite.</li>
<li>Hands-on experience with office equipment (e.g., fax machines and printers).</li>
<li>Professional attitude and appearance.</li>
<li>Solid written and verbal communication skills.</li>
<li>Ability to be resourceful and proactive when issues arise.</li>
<li>Excellent organizational skills.</li>
<li>Multitasking and time-management skills, with the ability to prioritize tasks.</li>
<li>Customer service attitude.</li>
</ul></div><div><h2 class="jobSectionHeader">Education, Experience, and Licensing Requirements</h2>
<ul><li>High school diploma or equivalent</li>
<li>Previous experience in a front office handling receptionist responsibilities preferred but not required.</li></ul></div></div>

Administrative Assistant

Tip O' Texas RV Resort

We are looking for an office associate to help manage our front desk on a daily basis and to perform a variety of clerical tasks. As a associate, you will be the first point of contact for our company. Our associates duties include offering clerical support across the organization. You will welcome guests and greet people who visit the business. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a office associate, you should have a pleasant personality, as this is also a customer service role. Associate&rsquo;s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all clerical tasks to the highest quality standards.Responsibilities<ul><li>Greet and welcome guests as soon as they arrive at the office</li><li>Direct visitors to the appropriate person and office</li><li>Answer, screen and forward incoming phone calls</li><li>Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)</li><li>Provide basic and accurate information in-person and via phone/email</li><li>Receive, sort and distribute daily mail/deliveries</li><li>Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)</li><li>Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing</li></ul>Skills<ul><li>Proven work experience as a Receptionist, Front Office Representative or similar role</li><li>Proficiency in Microsoft Office Suite</li><li>Hands-on experience with office equipment (e.g. fax machines and printers)</li><li>Professional attitude and appearance</li><li>Solid written and verbal communication skills</li><li>Ability to be resourceful and proactive when issues arise</li><li>Excellent organizational skills</li><li>Customer service attitude</li><li>High school degree; additional certification in Office Management is a plus</li></ul>Job Type: Full-timePay: $9.50 - $10.00 per hourWork Location: In person

Front Desk Associate

HERMITAGE ORTHOPEDICS

Job Overview Hermitage Orthopedics and Sports Medicine is hiring a full‑time Front Office Representative to support patient care through accurate scheduling, payment collection, and front desk coordination. We are seeking a dedicated and detail-oriented Patient Service Representative to join our healthcare team. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service while managing administrative tasks related to patient care. This role requires strong communication skills, proficiency with electronic health record (EHR) systems, and a solid understanding of medical terminology and billing processes. Experience with clinic operations, insurance verification, and medical coding is highly valued to ensure smooth patient flow and accurate documentation.Duties<ul><li>Greet patients warmly and professionally at the front desk, managing multi-line phone systems with excellent phone etiquette.</li><li>Schedule patient appointments using EMR system Intergy.</li><li>Verify insurance coverage and benefits, including Medicare and other third-party payers, ensuring accurate insurance verification.</li><li>Collect payments and perform medical collections in compliance with HIPAA regulations.</li><li>Review and update patient records, ensuring accuracy in documentation review and medical records management.</li><li>Maintain confidentiality of protected health information (PHI) in accordance with HIPAA standards.</li><li>Support office management tasks such as filing, data entry, and maintaining organized medical records.</li><li>Provide front desk support including appointment scheduling, patient check-in/out, and handling multi-line phone inquiries efficiently.</li><li>Collaborate with clinical staff to facilitate smooth clinic operations and ensure excellent patient service experience.</li></ul>Qualifications<ul><li>Proven experience in a medical office setting or healthcare environment; experience preferred.</li><li>Strong knowledge of EMR/EHR systems.</li><li>Familiarity with medical terminology, CPT coding, ICD-9/ICD-10 coding, and medical billing practices.</li><li>Ability to handle insurance verification processes accurately and efficiently.</li><li>Excellent computer skills including proficiency in Microsoft Office applications and typing skills (including 10 key typing).</li><li>Exceptional customer service skills with professional phone etiquette and effective communication abilities.</li><li>Bilingual abilities are a plus to serve diverse patient populations effectively.</li><li>Knowledge of HIPAA regulations and health information management standards.</li><li>Previous experience with hospital or clinic administrative support is advantageous.</li><li>Strong organizational skills with attention to detail for documentation review and record keeping. Join our team to provide compassionate patient care while supporting efficient healthcare operations through your expertise in medical administration and customer service excellence.</li></ul>Job Type: Full-timePay: $15.00 - $18.00 per hourWork Location: In person

Patient Service Representative

Impetus systems

Job Description: We are seeking a competent and organized Receptionist (Female) to join our team. The ideal candidate will be the first point of contact for our organization. If you have excellent communication skills, a welcoming demeanor, and the ability to handle petty cash transactions efficiently, we encourage you to apply.Responsibilities: - Greet and welcome guests as soon as they arrive at the office. - Direct visitors to the appropriate person and office. - Ensure reception area is tidy and presentable, with all necessary stationery and material e.g., pens, forms, and brochures. - Keep updated records of office expenses and costs. - Perform other receptionist duties as assignedRequirements: - Proven work experience as a Receptionist, Front Office Representative, or similar role 6 months to 1 year experience preferred. - Proficiency in Microsoft Office Suite Word, Excel, Outlook. - Professional attitude and appearance. - Solid written and verbal communication skills. - Excellent organizational skills.Location: Shahrah e Faisal, KarachiApply here: Madiha@impetussys.comJob Type: Full-timeWork Location: In person

Receptionist

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