front office specialist

EYE CARE CENTER

<div>SUMMARY

A Front Office Specialist is trained to act as the first point of contact, setting the tone for a world class Total Patient Experience. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.

 LOCATION
<ul>
<li>Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities</li>
</ul>
 ESSENTIAL DUTIES AND RESPONSIBILITIES
<ul>
<li>Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great service and support.</li>
</ul><ul><li>Provide exceptional customer service during every patient encounter (in person or via phone).</li>
</ul><ul><li>Display a professional attitude, greet patients promptly with a smile, and thank them when they leave.</li>
</ul><ul><li>Answer phones (both external and internal); assure prompt, courteous service at all times.</li>
</ul><ul><li>Practice urgency at all times with consideration to the patient's time, as well as doctor's time and schedule.</li>
</ul><ul><li>Double check insurance authorizations to ensure completion and build accurate flow sheets.</li>
</ul><ul><li>Check out patients and collect correct payments according to procedures.</li>
</ul><ul><li>Manage patient flow in the office and ensure communication to maximize efficiency and customer service.</li>
</ul><ul><li>Complete daily reconciliations / close day / countdown cash drawer.</li>
</ul><ul><li>Comply with all company policies and procedures, including HIPAA.</li>
</ul><ul><li>General office duties and cleaning to be assigned by the manager.</li>
</ul>
 QUALIFICATIONS
<ul>
<li>Previous medical office experience preferred; previous ophthalmic experience strongly preferred.</li>
</ul><ul><li>Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience</li>
</ul><ul><li>Favorable result on background check as required by state</li>
</ul><ul><li>Must be able to provide proof of identity and right to work in the United States</li>
</ul>
 EDUCATION AND/OR EXPERIENCE
<ul>
<li>High school diploma or GED required</li>
</ul>
 LICENSES AND CREDENTIALS
<ul>
<li>None</li>
</ul>
 SYSTEMS AND TECHNOLOGY
<ul>
<li>Proficient in Microsoft Excel, Word, PowerPoint, Outlook</li>
</ul>
 PHYSICAL REQUIREMENTS
<ul>
<li>This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25&ndash;50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity&mdash;including color, depth, peripheral vision, and the ability to adjust focus&mdash;is required 100% of the time. Occasional driving or climbing may also be necessary.</li>
</ul>
 If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly &ndash; only resumes submitted through this website will be considered.

 EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

 NOTE: Job descriptions are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management right to assign or reassign duties and responsibilities to this job at any time.</div>

Front Office Specialist

Clarkson Eyecare

Concentra

<div>Overview:
<div>
Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.</div><div></div><div> 
The Patient Service Specialist performs complex administrative duties including but not limited to patient registration, patient scheduling, providing excellent customer service to clients, and management of multi-line phone system. This role requires a general knowledge of various systems and/or procedures. This position ensures that every patient is treated with quality clinical care and is provided a welcoming and respectful experience.</div>
Responsibilities:
<ul><li>Greet patients and visitors</li><li>
Communicate wait times to patients and direct them accordingly</li><li>
Obtain authorization, as needed, to process patients for services</li><li>
Check in patients using appropriate patient management system</li><li>
Explain all required forms to patients and ensure proper completion of all paperwork</li><li>
Answer incoming telephone lines and direct the caller accordingly</li><li>
Contact patients regarding appointment reminders, rescheduling, or cancellations.</li><li>
Check out patients in appropriate patient management system and distribute records</li><li>
File paperwork, medical records, and correspondence</li><li>
Maintain inventory of office supplies and printed forms</li><li>
Manage dissemination of all paperwork to outside parties including non-injury, custody, and control forms</li><li>
Follow HIPAA guidelines and safety rules</li><li>
Attend center staff meetings</li><li>
Participate in initial and ongoing training as required</li><li>
Complete processing of patient referrals including accurate checkout, paperwork processing, patient education, and communication with Client Support Group</li><li>
Assist Center Operations Director or other leader in managing daily administrative functions</li><li>
Assist in maintaining a neat, clean, and orderly appearance throughout the facility</li><li>
Use employer reporting tool to scan and distribute employer results and paperwork</li><li>
Review clinician transcriptions and enter applicable charges via internal charge entry system.</li><li>
Perform some medical assistant duties such as breath alcohol tests, drug screens, TB skin test reads and/or other duties as assigned/approved by medical leadership</li></ul><div>
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.</div>
Qualifications:
<div>
Education Level: High School Diploma or GED</div><div></div><div> 
Job-Related Experience</div><ul><li>
6 months to 1 year</li><li>
Working knowledge of state-specific occupational medicine requirements preferred</li></ul><div>
Job-Related Skills/Competencies</div><ul><li>
Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility</li><li>
Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions</li><li>
Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism</li><li>
The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies</li><li>
Demonstrated effective communication and interaction with employers, patients, providers, and other employees</li><li>
Demonstrated ability to maintain working relationship with all levels of employees</li><li>
Demonstrated excellent customer service skills</li><li>
Demonstrated intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications</li><li>
Ability to perform all aspects of front office operations</li><li>
Drive to achieve or exceed established service standards</li></ul> 
<div></div>
Additional Data:
<ul><li>401(k) Retirement Plan with Employer Match</li><li>
Medical, Vision, Prescription, Telehealth, &amp; Dental Plans</li><li>
Life &amp; Disability Insurance</li><li>
Paid Time Off &amp; Extended Illness Days Offered</li><li>
Colleague Referral Bonus Program</li><li>
Tuition Reimbursement</li><li>
Commuter Benefits</li><li>
Dependent Care Spending Account</li><li>
Employee Discounts</li></ul><div>
This position is eligible to earn a base compensation rate in the state range of $19.22 to $24.98 hourly depending on job-related factors as permitted by applicable law, such as level of experience, geographic location where the work is performed, and/or seniority.</div><div></div><div> 
This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.</div><div></div><div> 
Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.</div></div>

Front Office Specialist Bilingual

<div><div>EyeCare Partners is the nation&rsquo;s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com.</div>
SUMMARY

A Front Office Specialist is trained to act as the first point of contact, setting the tone for a world class Total Patient Experience. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.

 LOCATION
<ul>
<li>Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities</li>
</ul>
 ESSENTIAL DUTIES AND RESPONSIBILITIES
<ul>
<li>Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great service and support.</li>
</ul><ul><li>Provide exceptional customer service during every patient encounter (in person or via phone).</li>
</ul><ul><li>Display a professional attitude, greet patients promptly with a smile, and thank them when they leave.</li>
</ul><ul><li>Answer phones (both external and internal); assure prompt, courteous service at all times.</li>
</ul><ul><li>Practice urgency at all times with consideration to the patient&rsquo;s time, as well as doctor&rsquo;s time and schedule.</li>
</ul><ul><li>Double check insurance authorizations to ensure completion and build accurate flow sheets.</li>
</ul><ul><li>Check out patients and collect correct payments according to procedures.</li>
</ul><ul><li>Manage patient flow in the office and ensure communication to maximize efficiency and customer service.</li>
</ul><ul><li>Complete daily reconciliations / close day / countdown cash drawer.</li>
</ul><ul><li>Comply with all company policies and procedures, including HIPAA.</li>
</ul><ul><li>General office duties and cleaning to be assigned by the manager.</li>
</ul>
 QUALIFICATIONS
<ul>
<li>Previous medical office experience preferred; previous ophthalmic experience strongly preferred.</li>
</ul><ul><li>Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience</li>
</ul><ul><li>Favorable result on background check as required by state</li>
</ul><ul><li>Must be able to provide proof of identity and right to work in the United States</li>
</ul>
 EDUCATION AND/OR EXPERIENCE
<ul>
<li>High school diploma or GED required</li>
</ul>
 LICENSES AND CREDENTIALS
<ul>
<li>None</li>
</ul>
 SYSTEMS AND TECHNOLOGY
<ul>
<li>Proficient in Microsoft Excel, Word, PowerPoint, Outlook</li>
</ul>
 PHYSICAL REQUIREMENTS
<ul>
<li>This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25&ndash;50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity&mdash;including color, depth, peripheral vision, and the ability to adjust focus&mdash;is required 100% of the time. Occasional driving or climbing may also be necessary.</li>
</ul>
 If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly &ndash; only resumes submitted through this website will be considered.

 EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

 NOTE: Job descriptions are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management right to assign or reassign duties and responsibilities to this job at any time.</div>

Front Office Specialist - bilingual required

CORAL DENTAL CARE

Overview Join our dynamic dental practice as a Dental Front Office Specialist, where you'll be the welcoming face and efficient coordinator that keeps our clinic running smoothly. This vital role combines exceptional patient service with administrative excellence, ensuring every patient experience is positive and seamless. You&rsquo;ll handle appointment scheduling, insurance verification, medical and dental record management, and front desk operations with enthusiasm and professionalism. If you thrive in a fast-paced environment and are passionate about delivering outstanding customer care, this is the perfect opportunity to grow your career in a supportive team setting.Duties<ul><li>Greet patients warmly and manage check-in/check-out processes with professionalism and efficiency</li><li>Schedule appointments using dental practice management software such as Dentrix or Eaglesoft, ensuring optimal patient flow</li><li>Verify insurance coverage, process claims, and handle billing using systems like Epic, Meditech, or Athenahealth</li><li>Review and update medical and dental records accurately within EMR (Electronic Medical Records) systems such as eClinicalWorks or Meditech</li><li>Conduct insurance verification, pre-authorizations, and explain treatment plans to patients clearly</li><li>Answer multi-line phone systems with excellent phone etiquette; direct calls appropriately and handle patient inquiries promptly</li><li>Maintain organized filing of medical records, dental charts, and administrative documents in compliance with HIPAA regulations</li><li>Assist with intake procedures, appointment reminders, and follow-up communications to enhance patient satisfaction</li><li>Support office management tasks including data entry, typing reports, and managing office supplies</li></ul>Skills<ul><li>Proven experience in a dental or medical office environment with strong front desk skills</li><li>Proficiency in dental practice management software such as Dentrix or Eaglesoft; familiarity with EMR systems like Epic or Meditech is highly desirable</li><li>Knowledge of medical billing procedures including CPT coding, ICD-10/ICD-9 coding, and insurance claim processing</li><li>Strong understanding of HIPAA regulations to ensure patient confidentiality and data security</li><li>Excellent customer service skills with the ability to handle sensitive situations professionally</li><li>Bilingual abilities are a plus to serve diverse patient populations effectively</li><li>Familiarity with medical terminology, care plans, and documentation review processes</li><li>Competency in computer skills including Microsoft Office Suite (Word, Excel) and typing accuracy (10-key typing)</li><li>Ability to manage multi-line phone systems efficiently while maintaining a friendly demeanor</li><li>Experience with health information management systems such as eClinicalWorks or Dentrix preferred</li><li>Strong organizational skills for filing, scheduling, and maintaining accurate records in a fast-paced environment</li></ul>This role offers an exciting opportunity to be an integral part of a caring team dedicated to providing exceptional dental care. We value energetic professionals who are eager to contribute their administrative expertise while delivering outstanding patient experiences. Join us today to help make every visit smooth, efficient, and welcoming!Pay: $25.00 - $30.00 per hourWork Location: In person

Dental Front Office

Ollie's Bargain Outlet

<div>Join our team and live the Ollie-tude!: (Ollie&rsquo;s Core Values)
<ul>
<li><ul><li>BE A TEAM PLAYER- Associates are expected to be supportive and work together.</li>
<li>BE CARING- How do I treat others with courtesy, dignity, and respect?</li>
<li>BE VALUE OBSESSED- Live the &ldquo;good stuff cheap&rdquo; mindset.</li>
<li>BE COMMITTED- Operate with grit, passion, tenacity, and action.</li>
<li>BE GROWING- How do we get better every day?</li>
<li>BE REAL- Associates should be honest, transparent, genuine, trustworthy, and sincere.</li>
</ul></li>
</ul>Ollie&rsquo;s Associate Benefits:
<ul><li><div><ul><li>Strong career growth &amp; talent development culture.</li>
<li>20% Associate discount on all Ollie&rsquo;s purchases;</li>
<li>Vast array of voluntary benefits.</li></ul></div></li> 
</ul>
Position Overview:

The Front End Specialist (FeS) assists customers and helps to maintain the store appearance. The FeS is responsible for all aspects of customer service, merchandising, and store maintenance, with primary focus on the front end of store operations. 


Primary Responsibilities:
<ul>
<li>Greet and acknowledge every customer as they enter and exit the store and as they approach the front end.</li>
<li>Accurately and efficiently operate the register.</li>
<li>Approve refunds for other Associates up to a specified dollar amount.</li>
<li>Assist with training new Front End Specialists.</li>
<li>Be knowledgeable of all promotions and advertisements to ensure that customer questions can be answered and to assist with selling product; support Ollie&rsquo;s Army and other donation programs throughout the year.</li>
<li>Maintain a neat and organized front end work area.</li>
<li>Assist with receiving the truck, pricing items, merchandising product, and recovering the store.</li>
<li>Communicate customer needs to Team Leaders when necessary.</li>
<li>Maintain the cleanliness of the overall store.</li>
<li>Complete any additional responsibilities and/or duties as assigned.</li></ul> 


Qualifications:
<ul>
<li>Minimum of 6 months&rsquo; retail experience in a mid-size to large retail service-oriented business preferred.</li>
<li>Ability to work evenings, weekends, and holidays on a regular basis.</li>
<li>Ability to communicate effectively.</li>
<li>Ability to exercise sound judgment.</li>
<li>Ability to preserve confidentiality of information.</li>
<li>Accuracy and attention to detail.</li>
<li>Ability to organize and prioritize a variety of tasks and activities and work within strict timeframes and deadlines.</li>
<li>Knowledge of industry terms and processes.</li>
<li>Outstanding interpersonal and listening skills.</li>
<li>Must have a positive attitude and the ability to interact well with customers and Associates.</li></ul> 


Physical Requirements:
<ul>
<li>Ability to lift and carry up to 50 pounds.</li>
<li>Ability to push and pull up to 35 pounds.</li>
<li>Ability to stand for extended periods.</li>
<li>Ability to bend and twist frequently.</li>
<li>Ability to grip, reach, and pinch with arms and hands frequently.</li>
<li>Ability to squat, kneel, balance, and climb ladders occasionally.</li>
<li>Ability to work in a constant state of alertness and safe manner.</li></ul> 


Ollie&rsquo;s is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, national origin, age, veteran&rsquo;s status, disability, or any other legally protected status.</div>

Front End Specialist 2 Part Time

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Front Office Specialist

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Front Office Specialist Bilingual

Front Office Specialist - bilingual required

Dental Front Office

Front End Specialist 2 Part Time

Front End Specialist 2 Part Time