front office specialist

Nationwide Vision

<div>SUMMARY

A Front Office Specialist is trained to act as the first point of contact, setting the tone for a world class Total Patient Experience. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.

 LOCATION
<ul>
<li>Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities</li>
</ul>
 ESSENTIAL DUTIES AND RESPONSIBILITIES
<ul>
<li>Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great service and support.</li>
</ul><ul><li>Provide exceptional customer service during every patient encounter (in person or via phone).</li>
</ul><ul><li>Display a professional attitude, greet patients promptly with a smile, and thank them when they leave.</li>
</ul><ul><li>Answer phones (both external and internal); assure prompt, courteous service at all times.</li>
</ul><ul><li>Practice urgency at all times with consideration to the patient's time, as well as doctor's time and schedule.</li>
</ul><ul><li>Double check insurance authorizations to ensure completion and build accurate flow sheets.</li>
</ul><ul><li>Check out patients and collect correct payments according to procedures.</li>
</ul><ul><li>Manage patient flow in the office and ensure communication to maximize efficiency and customer service.</li>
</ul><ul><li>Complete daily reconciliations / close day / countdown cash drawer.</li>
</ul><ul><li>Comply with all company policies and procedures, including HIPAA.</li>
</ul><ul><li>General office duties and cleaning to be assigned by the manager.</li>
</ul>
 QUALIFICATIONS
<ul>
<li>Previous medical office experience preferred; previous ophthalmic experience strongly preferred.</li>
</ul><ul><li>Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience</li>
</ul><ul><li>Favorable result on background check as required by state</li>
</ul><ul><li>Must be able to provide proof of identity and right to work in the United States</li>
</ul>
 EDUCATION AND/OR EXPERIENCE
<ul>
<li>High school diploma or GED required</li>
</ul>
 LICENSES AND CREDENTIALS
<ul>
<li>None</li>
</ul>
 SYSTEMS AND TECHNOLOGY
<ul>
<li>Proficient in Microsoft Excel, Word, PowerPoint, Outlook</li>
</ul>
 PHYSICAL REQUIREMENTS
<ul>
<li>This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25&ndash;50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity&mdash;including color, depth, peripheral vision, and the ability to adjust focus&mdash;is required 100% of the time. Occasional driving or climbing may also be necessary.</li>
</ul>
 If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly &ndash; only resumes submitted through this website will be considered.

 EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

 NOTE: Job descriptions are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management right to assign or reassign duties and responsibilities to this job at any time.</div>

Front Office Specialist

Front Office Specialist- Training Provided!

Alamo Heights Dermatology

<div>At Alamo Heights Dermatology, we believe that a doctor and patient become a team for treating an individual&rsquo;s dermatology needs in San Antonio. 
 
Benefits 
Paid Training 
Paid Time Off (PTO) 
Medical Insurance 
Dental Insurance 
Vision Insurance 
Life Insurance 
401 (k) 
Employee Discount 
Free Parking 
 
Operational Hours 
Monday - Friday<h3 class="jobSectionHeader">
Job Responsibilities</h3><h1 class="jobSectionHeader">
Role and Responsibilities</h1><ul><li>
Provide excellent customer service to patients</li><li>
Assist with Check-in/Check-out processes to ensure accuracy and efficiency.</li><li>
Verify insurance to confirm eligibility and coverage prior to appointments.</li><li>
Request and obtain authorizations for HMO insurances</li><li>
Verify PDT and patch testing benefits</li><li>
Call to obtain pre-authorization for surgeries and procedures</li><li>
Understand and explain to patient what their financial responsibilities</li><li>
Communication between physicians, medical assistants and staff regarding insurance matters, authorizations, etc.</li><li>
Communicate with our billing department regarding patient accounts and insurance matters</li><li>
Check voicemail box and return patient calls, create message in EMR and assign to appropriate staff when needed in a timely manner</li><li>
Schedule, reschedule or cancel patient appointments for providers accordingly if needed</li><li>
Update patient demographic data entry into the EMR system</li><li>
Answer and manage incoming phone calls, addressing patient inquiries and routing calls appropriately</li><li>
Ensure 100% collection on cosmetic services, adding cosmetic packages to Billing Alert.</li><li>
Confirm that all online credit card payments post in EClinicalWorks to reconcile with Transafe</li><li>
End of day reconciliation reports scanning all required documents and submit to APM or Practice Administrator by end of day.</li><li>
Additional responsibilities may be assigned</li></ul><h3 class="jobSectionHeader">
Required Skills and Qualifications</h3><h1 class="jobSectionHeader">
Qualifications and Education Requirements</h1>
High school or equivalent 
Medical front office experience (2 years preferred) 
Knowledge of CPT codes and medical terminology (preferred) 
Phone communication skills 
Typing skills 
Bilingual (English/Spanish) a plus 
<h1 class="jobSectionHeader">
Preferred Skills</h1>
EMR experience 
Excellent phone customer service 
Refined verbal communication skills 
Basic computer skills 
Typing 
Medical terminology (Dermatology preferred) 
Insurance knowledge</div>

Medical Front Office Specialist

Texas Children's Hospital

<div>We are searching for a Front Office Specialist I - TCP Shadow Creek Ranch - someone to coordinate and perform the scheduling of patients, receive and greet visitors, answer and handle incoming calls, coordinate the referral process, enter accurate billing information into system and transmit accurate claims.
 Think you&rsquo;ve got what it takes?
<ul><li>Ability to provide excellent customer service, to act in a professional manner, to type, to file, to use a multi-line telephone, computer, fax and copier
</li></ul>Qualifications:
<ul><li>HS diploma or GED
</li><li>I year related experience in an office like setting
</li></ul>Demonstrates SMILES and AIDET philosophies to patients, families and coworkers
<ul><li>Acknowledges the customer
</li><li>Identifies self
</li><li>Gives customer a time expectation
 </li><li>Keeps customers informed by explaining all tasks, processes and procedures
</li><li>Thanks, the customer
</li><li>Adheres to Standards of Behavior
</li><li>Tasks are measured by observation of evaluator
</li></ul>Responsibilities :
<ul><li>Greets patients and visitors upon arrival utilizing Creating SMILES philosophies and AIDET principles.
 </li><li>Assists patients with check in/check out.
 </li><li>Schedule appointments
 </li><li>Verifies accurate patient demographic information with each visit
</li><li>Enters data into electronic health record and electronic billing system
 </li><li>Answers telephone within three (3) rings and directs calls per practice protocol.
 </li><li>Enters hospital charges into electronic billing system with 100% accuracy and within timelines established
</li><li>Balances payments received daily.
 </li><li>Documents eligibility in the electronic health record per practice protocol.
</li><li>Identifies and documents network providers for appropriate referral.
</li><li>Notifies provider when no provider in network is available.
</li><li>Completes paperwork and documentation for authorized referrals within two (2) business days.
 </li><li>Enters referrals into electronic health record within two (2) business days of receiving request from provider.
</li><li>Assists patients, per practice protocol, in setting appointments for referred services.
 </li><li>Assists patients, per practice protocol, who have emergencies or have self-referred without prior authorization.</li></ul></div>

Front Office Specialist I - Shadow Creek Ranch

Front Office Specialist I - TCP Shadow Creek Ranch

SUTPHEN CORPORATION

<div>Sutphen Corporation is the oldest continuously family-owned and operated fire truck manufacturer in the United States. For 136 years, we&rsquo;ve been committed to building the safest, most reliable fire trucks in the world&mdash;supporting fire departments across the country as they protect lives and property.
We&rsquo;re looking for an enthusiastic and organized First Impression Specialist to join our team. You&rsquo;ll be the warm smile and helpful presence that greets every visitor, customer, and employee who walks through our doors. If you&rsquo;re passionate about people, organization, and being part of something meaningful, come be the first face of a company that makes a real difference.
Why Join Team Sutphen?<ul><li>
Safety is our priority&mdash;for both our team and the firefighters we serve</li><li>
Family-owned and operated for five generations</li><li>
High-quality and extremely affordable benefit packages</li><li>
A collaborative, challenging environment that fosters engagement and long-term careers</li><li>
We have fun building the highest quality fire trucks that save lives and protect communities</li></ul>
What You&rsquo;ll Do:<ul><li>
Greet all guests, customers, and team members with a positive, professional attitude</li><li>
Answer and manage incoming phone calls with efficiency and warmth</li><li>
Maintain a polished, welcoming front office environment that reflects our company&rsquo;s pride</li><li>
Perform daily office management tasks</li><li>
Support internal departments with a variety of administrative duties</li><li>
Be the heartbeat of the front office&mdash;organized, proactive, and always ready to help</li></ul>
What We&rsquo;re Looking For:<ul><li>
A friendly, approachable demeanor with a passion for creating great first impressions</li><li>
Excellent communication skills&mdash;in person, on the phone, and in writing</li><li>
Strong organizational skills and attention to detail</li><li>
Confidence with office software</li></ul></div>

First Impression Specialist

Camarillo Children's Dental Group

Job OverviewWe are seeking a dedicated and professional Dental Front Office Specialist to join our dynamic dental team. The ideal candidate will be responsible for managing patient interactions, scheduling appointments, and ensuring seamless administrative operations within a fast-paced dental environment. This role requires excellent communication skills, proficiency with dental and medical software systems such as Dentrix Ascend, and a strong understanding of healthcare documentation and billing procedures. Our Dental Front Office plays a crucial role in delivering exceptional patient service while maintaining compliance with HIPAA and other healthcare regulations.Duties<ul><li>Greet patients warmly and provide outstanding customer service at the front desk</li><li>Schedule, confirm, and reschedule patient appointments using dental practice management software (Dentrix Ascend)</li><li>Verify insurance coverage and benefits, including insurance verification for various plans</li><li>Review and update patient records accurately</li><li>Process payments</li><li>Handle multi-line phone systems with professional phone etiquette and assist patients with inquiries</li><li>Support the clinical team by coordinating care plans and facilitating communication between patients and providers</li><li>Ensure compliance with health information management standards and proper documentation procedures</li></ul>Experience<ul><li>Prior experience in a dental office setting is highly preferred</li><li>Proficiency with dental software such as Dentrix Ascend</li><li>Insurance verification, and health information management practices</li><li>Excellent computer skills including Microsoft Office Suite (Word, Excel) and typing proficiency (10 key typing)</li><li>Demonstrated ability to handle administrative tasks efficiently while providing exceptional patient service</li><li>Knowledge of HIPAA regulations, dental terminology, and office management procedures</li><li>Bilingual capabilities are desirable to enhance communication with diverse patient populations</li></ul>Join our team to contribute to a welcoming environment where quality patient care is our top priority. This role offers an opportunity to utilize your administrative expertise within a supportive healthcare setting dedicated to excellence.Job Types: Full-time, Part-timePay: $24.00 - $28.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Continuing education credits</li><li>Employee discount</li><li>Health insurance</li><li>Paid sick time</li><li>Paid time off</li><li>Professional development assistance</li><li>Uniform allowance</li></ul>Work Location: In person

Dental Front Office

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