fulfillment specialist

Garfield Refining

<div>Garfield Refining is a 130+year-old precious metal refinery located in Philadelphia, PA. A leader in precious metal refining, Garfield provides award-winning refining solutions to the dental, jeweler, pawnbroker, manufacturing, and death-care industries.
We are seeking an organized and enthusiastic Fulfillment Specialist to help execute and deliver our print marketing and direct mail initiatives. The ideal candidate is a team player who enjoys hands-on work, thrives on staying busy, and is motivated by deadlines. This role plays a key part in producing our print materials and managing the preparation and fulfillment of direct mail campaigns
What You'll Do:
<ul><li>Printing all creative marketing materials in-house for direct mail campaigns and other initiatives (postcards, flyers, signage, labels, decals, etc.).</li><li>
Track inventory of all printed materials, including giveaway items, boxes, paper stock, and stationery.</li><li>
Work in Excel to organize data and perform mail merges for direct mail campaigns.</li><li>
Pack and ship tradeshow materials for nationwide conventions.</li><li>
Assemble boxes with campaign materials for distribution.
</li><li>Fulfill supply requests for both internal teams and external partners.
</li></ul>You'll Be a Great Fit If You:
<ul><li>Have a passion for marketing, advertising, print production, and hands-on work
</li><li>Thrive in a fast-paced environment and can juggle multiple deadlines</li><li>
Bring strong communication skills</li><li>
Maintain a positive, solutions-oriented attitude and are a self-starter
</li></ul>Nice-to-haves, but not required:
<ul><li>Spanish language skills
</li>Familiarity with Adobe Creative Suite 
<li>
</li></ul> 
Why Join Our Team?
Benefits and Perks may include:<ul><li>
Competitive salary
</li><li>Subsidized medical, dental and vision plans for employees and their family members.
</li><li>401(k) with employer contributions
</li><li>Paid Time Off
</li></ul>We're proud to be an equal opportunity employer. We are committed to providing all employees with a work environment that celebrates individuality and remains free from any form of discrimination and harassment. We base our employment decisions on our business's needs, job requirements, and applicants' qualifications. In other words, we only care that you're the best person for the job.</div>

Fulfillment Specialist

Seller Downtown

Job SummaryWe are seeking a proactive and detail-oriented Retail Fulfillment Specialist to oversee the order-to-delivery process for our retail partners. The role ensures timely and accurate fulfillment of purchase orders, compliance with retailer requirements, and smooth coordination across internal and external teams.The ideal candidate has proven experience in retail operations, logistics, and compliance with vendor manuals/routing guides, and thrives in fast-paced, high-volume environments.Key Responsibilities<ul><li>Manage the end-to-end order fulfillment process for retail accounts (e.g., DSG, Scheels, Academy).</li><li>Ensure full compliance with retailer routing guides, packaging, labeling, and shipping standards.</li><li>Create and manage Advanced Shipment Notifications (ASNs) and other EDI transactions.</li><li>Coordinate with warehouses, 3PLs, and carriers to schedule pickups/deliveries within deadlines.</li><li>Monitor and resolve issues related to shortages, chargebacks, late shipments, or compliance violations.</li><li>Track and analyze key fulfillment metrics (fill rates, OTIF, on-time delivery, chargebacks) and drive improvements.</li><li>Collaborate with sales, operations, and logistics teams to optimize retail supply chain workflows.</li><li>Stay updated on retailer compliance requirements and communicate changes internally.</li><li>Maintain accurate records of orders, shipments, and compliance documentation.</li><li>Maintain trackers and records of all goods movement.</li></ul>Success Metrics<ul><li>98%+ on-time delivery rate.</li><li>Maintain OTIF (On Time In Full) above retailer benchmarks.</li><li>Reduce chargebacks and compliance violations by 20%.</li><li>Ensure 100% compliance with routing guides and retailer manuals.</li><li>Improve order accuracy and fill rates by 10%.</li></ul>Who You Are<ul><li>Proactive, detail-driven, and reliable in high-volume, deadline-driven environments.</li><li>Skilled in logistics, retail operations, and compliance management.</li><li>Strong problem-solver, capable of addressing fulfillment challenges quickly.</li><li>Collaborative and effective across cross-functional teams and external partners.</li><li>Flexible and adaptable to evolving retailer requirements.</li></ul>Job Type: Full-time (Office-based) Shift: Night timings aligned with US business hours Location: Lahore, PakistanJob Type: Full-timePay: Rs140,000.00 - Rs170,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Relevant: 2 years (Preferred)</li></ul>Work Location: In person

Retail Fulfillment Specialist – USA Company (Lahore Office based - Night Timings)

JD.COM

<div>
 
 
 Location:
 
 Riyadh, Saudi Arabia
 
 
 
 Report to:
 
 Head of Fulfillment Supply Chain &ndash; Middle East
 
 
 
 
 
 
 About the Role
 
 
 
 We are seeking a highly motivated Supply Chain Operations Specialist to join our Middle East team. In this role, you will be the central control point for our end-to-end B2B supply chain operations across the GCC region. This position is a key talent pipeline for future regional fulfillment leadership.
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 
 Fulfillment Control:
 
 Serve as the central control point for daily operations, including customs clearance, warehousing, and last-mile delivery.
 </li>
 <li>
 
 Order Coordination:
 
 Monitor order flow from placement to delivery, ensuring SLA compliance and resolving issues proactively.
 </li>
 <li>
 
 Customer Interface:
 
 Act as the operational contact for customer fulfillment matters, coordinating with sales and customer teams.
 </li>
 <li>
 
 Inventory Management:
 
 Oversee inventory visibility and stock accuracy, planning inter-warehouse transfers to optimize fulfillment.
 </li>
 <li>
 
 3PL Management:
 
 Monitor and manage third-party logistics partners' performance through data analysis and on-ground checks.
 </li>
 <li>
 
 Data Integrity:
 
 Maintain accurate and timely data updates across all fulfillment systems and platforms.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 Strong understanding of B2B fulfillment, including warehouse operations and transport management (LTL/FTL)
 </li>
 <li>
 Solid grasp of supply chain management principles and operational interdependencies
 </li>
 <li>
 Data-oriented with strong analytical and problem-solving skills
 </li>
 <li>
 Hands-on experience managing 3PL logistics systems and workflows
 </li>
 <li>
 Fluent in English with excellent communication and coordination skills
 </li>
 <li>
 Business-driven mindset understanding supply chain's impact on overall performance
 </li>
 </ul>
 
 
 
 
 
 Preferences
 
 
 <ul>
 <li>
 Experience in logistics product design or supply chain process optimization
 </li>
 </ul>
 
 
 
 
 
 Performance Metrics
 
 
 <ul>
 <li>
 Supply Chain SLA Achievement (Timeliness, Accuracy &amp; Cost)
 </li>
 <li>
 3PL Performance Metrics (On-time Rate, Exception Ratio)
 </li>
 <li>
 Data Accuracy and System Update Compliance
 </li>
 <li>
 Process Improvement and Issue Resolution Effectiveness
 </li>
 </ul>
</div>

Supply Chain Operation Specialist

Elektromart

About Scrubsy:Scrubsy is a new-age, rapidly growing D2C brand in the home and personal care space, committed to bringing innovative, effective, and sustainable everyday essentials to Indian households. Join us as we scale up our operations and delight more customers with every order shipped.Job Title: Order Fulfillment Operations/ExecutiveLocation: Onsite, Mundka, New DelhiSalary: Up to &#8377;8,00,000 per annumJob Description:As an Order Fulfillment Operations/Executive at Scrubsy, you'll be responsible for managing our daily order lifecycle and warehouse operations at our Mundka, New Delhi site. You will handle inbound shipments, direct a small fulfillment team, coordinate with couriers, monitor order processing and packing, and resolve operational bottlenecks to ensure seamless end-to-end delivery for customers.Key Responsibilities:- Oversee daily order fulfillment, packing, shipping, and inventory accuracy- Manage warehouse and shipping staff to meet delivery timelines- Monitor real-time order flow and address processing delays- Ensure compliance with packaging standards and shipping labels- Coordinate with courier partners for pickups and delivery issues- Drive process improvements for speed, cost, and customer satisfaction- Use order management tools/platforms for analytics and reporting- Collaborate with cross-functional teams for supply chain and inventory management- Troubleshoot shipping issues and manage returns/refundsMandatory Pre-Qualifications:- Minimum 2 years of experience in warehouse/shipping operations (please specify number when applying)- Experience with D2C brands, e-commerce fulfillment, or FMCG logistics preferred- Proficient with order management platforms (Amazon Seller Central, Shopify, Shiprocket, etc. a plus)- Strong organizational and team management skills- Ability to work onsite at our Mundka, New Delhi facilityWhy Join Us?- Be part of a high-growth consumer brand- Opportunity to build scalable systems from the ground up- Competitive compensation and growth opportunitiesJob Types: Full-time, PermanentPay: &#8377;50,000.00 - &#8377;66,666.67 per monthAbility to commute/relocate:<ul><li>New Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>What's your current CTC?</li></ul>Experience:<ul><li>Order fulfillment: 3 years (Preferred)</li></ul>Work Location: In personExpected Start Date: 03/11/2025

Order Fulfillment Operations/Executive

Pharma Logistics

<div>
 
 Position:
 
 Head of Fulfillment
 
 
 
 Job Summary:
 
 The Head of Fulfillment is primarily responsible for executing the daily operating plan and managing fulfillment center processes. This position will drive processing, efficiency and accuracy through exceptional leadership.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Serve on the Pharma Logistics leadership team, helping define company strategy and goals.
 </li>
 <li>
 Set and execute operational goals, business plans, and budgets for the fulfillment center.
 </li>
 <li>
 Develop long-term strategies for capital equipment planning, procurement, and implementation.
 </li>
 <li>
 Oversee pharmaceutical return processes, vendor agreements, and system operations to ensure optimal service delivery.
 </li>
 <li>
 Implement operational controls to monitor and improve KPIs/OKRs and identify efficiency opportunities.
 </li>
 <li>
 Ensure procedures are in place for shipping, receiving, and pharmaceutical handling that meet the highest standards of accuracy and compliance.
 </li>
 <li>
 Manage labor planning based on sales forecasts and historical data.
 </li>
 <li>
 Lead P&amp;L oversight and ensure fulfillment operations are fiscally sound.
 </li>
 <li>
 Champion continuous improvement initiatives focused on safety, quality, cost, and delivery.
 </li>
 <li>
 Collaborate with HR on employee relations, coaching, and disciplinary actions as needed.
 </li>
 <li>
 Ensure compliance with company policies and external regulations (e.g., EPA, DEA, OSHA, VAWD).
 </li>
 <li>
 Analyze and report key metrics to support timely, data-driven decisions.
 </li>
 <li>
 Oversee vendor contracts and ensure compliance with service standards.
 </li>
 <li>
 Maintain facility safety and maintenance standards.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Supply Chain, Logistics, Business, or related field (or equivalent experience).
 </li>
 <li>
 5+ years of senior leadership experience in operations or fulfillment.
 </li>
 <li>
 Proven ability to lead, develop, and manage high-performing teams.
 </li>
 <li>
 Strong experience managing budgets and P&amp;Ls.
 </li>
 <li>
 Proficiency in Warehouse Management Systems (WMS) and Microsoft Office Suite.
 </li>
 <li>
 Familiarity with regulatory compliance (OSHA, DEA, EPA, FDA); certifications preferred.
 </li>
 <li>
 Ability to manage vendor relationships and contract negotiations.
 </li>
 <li>
 Strong analytical, communication, and customer service skills.
 </li>
 <li>
 Bilingual English/Spanish preferred.
 </li>
 <li>
 Experience or strong interest in process improvement and Lean/Six Sigma tools.
 
 
 </li>
 </ul>
 
 Compensation Range And Benefits
 
 
 
 The salary range for this position is $185,000.00-210,000.00 USD annually. Actual salary may vary based on factors including, but not limited to, Pharma Logistics&rsquo; business and organizational needs, as well as an individual&rsquo;s relevant experience, education, qualifications, certifications, skills, seniority, geographic location, and/or performance.
 
 
 Pharma Logistics offers Medical, Dental, and Vision insurance (Blue Cross Blue Shield). Group life, AD&amp;D, and long-term disability insurance. 19 days of paid time off, along with major holidays (New Year&rsquo;s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Friday after Thanksgiving, Christmas Day). 401k with 3% company contribution after 1 year of service.
</div>

Head of Fulfillment

Chomps

<div><div>Who We Are

We're Chomps, the fastest-growing snack brand in the U.S. and we're reimagining snacking. Our meat snacks are made using high-quality proteins, no sugar, and real ingredients &ndash; because we believe snacking should be simple, delicious, and convenient. Chomps can be found in over 30,000 stores nationwide with a strong e-commerce presence. Our mission is to inspire, educate, and fuel our community with accessible, real food that doesn't compromise on taste.

Traits of a Chompian

If you've been called scrappy, resourceful, and persistent, then you might just be a Chompian. You're a team player who's self-motivated and action-oriented. You're committed to delivering efficiency and accuracy, and you happen to be great at proactive cross-functional communication. You're a critical thinker and a natural problem solver who enjoys details, research, and data. You take initiative and complete ownership of everything you do, and you'll go the extra mile for your team, consumers, and audience. You're hungry to learn with a passion to grow and improve every day. You also take a keen interest in health, fitness, and nutrition. Sound like you? Then we want to meat you.</div>
What You Will Do

As the Senior Associate, Fulfillment you will play a critical role in ensuring our order fulfillment strategy is flexible, right-sized for our growth plans, and provides best-in-class execution and service levels for our valued customers. The ideal candidate is a strategic thinker with a readiness to learn and build systems to accelerate Chomps towards our rapid growth objectives. This is an exceptional opportunity for an ambitious individual with a background in customer supply chain management and/or third-party logistics (3PL) relationship and performance management, capable of both individual contribution and leadership in an entrepreneurial environment. This role will be based in the Atlanta, GA area to support the future expansion of Chomps' fulfillment operations.

Responsibilities
<ul>
<li>Fulfillment Strategy, Execution &amp; Order Management
<ul><li>Own end-to-end fulfillment operations for wholesale customer orders in the Southeast region</li>
<li>Lead the onboarding and integration of new fulfillment location within the network, preparing site for steady state operations and transition to vendor management</li>
<li>Drive operational excellence across all warehouse activities, including inbound receipt, inventory accuracy, and outbound shipping (LTL, FTL, parcel)</li>
<li>Coordinate with site leadership to implement productivity and continuous improvement initiatives, including technology and process enhancements</li>
<li>Serve as the primary internal contact for executing FSQA and Inventory Control processes at the location level</li>
<li>Ensure accurate receiving, adherence to FEFO practices, and strong inventory controls across all facilities</li>
<li>Manage order allocation in partnership with Sales, BAT, and Planning teams to ensure timely and accurate fulfillment</li>
<li>Collaborate with the Logistics team to support transportation planning</li>
</ul></li></ul><ul><li>Systems &amp; Reporting
<ul><li>Support the fulfillment and order management processes within NetSuite for regional orders</li>
<li>Knowledge of EDI transactions to streamline order and data flow</li>
<li>Utilize external systems and partner portals (i.e WMS, TMS) to run reports and conduct fulfillment analysis</li>
<li>Perform wholesale MOQ analysis and ensure customer compliance, providing data-driven recommendations</li>
</ul></li><li>Performance &amp; Vendor Management
<ul><li>Own fulfillment compliance tracking, reconciliation, and enforcement of SOPs, including adherence to customer routing guides</li>
<li>Partner with 3PLs to ensure alignment with documented playbooks and execution standards</li>
<li>Monitor and manage 3PL performance across key metrics: on-time fulfillment, order accuracy, inventory accuracy, dock-to-stock time, and cost per order</li>
<li>Maintain proactive communication with 3PL teams to resolve issues and support continuous improvement</li>
<li>Audit 3PL spend against contracts and budgets; identify inefficiencies and drive corrective actions</li>
<li>Support Quarterly Business Reviews (QBRs) with 3PL partners to assess performance, align on goals, and implement improvements</li>
</ul>
</li></ul>Who You Are
<ul>
<li>Highly proficient in MS Excel</li>
<li>Must be located in Atlanta, GA area with willingness to travel to partner site at least 20% of the time and to other locations across the country</li>
<li>3+ years of experience in 3PL fulfillment management and/or distribution management</li>
<li>Experienced ERP user (SAP, NetSuite, MS Dynamics)</li>
<li>Retail/Wholesale fulfillment experience required</li>
<li>You are able to quickly grasp new concepts, multitask, maintain focus, and adapt to a variety of challenges in a fast-paced environment; you like building game changing systems</li>
<li>You have an entrepreneurial mentality with a 'self-starter' approach</li>
<li>You are an adept problem solver who seeks creative solutions, with a consistent attention to detail</li>
<li>Your analytical skills are strong</li>
<li>You have the capability to manage your workload effectively, meet deadlines, and deliver high-quality output</li>
<li>You are a highly organized and a strong communicator with demonstrated cross-functional experience</li>
<li>You are a leader and team player: ability to work and make decisions autonomously while fostering collaboration and engagement within Logistics, Operations, and broader Chomps organization to ensure alignment</li>
<li>You can handle detailed procedures in a time-constrained environment</li>
<li>You are experienced with creating SOPs and other process documentation</li>
<li>You have excellent written and verbal communication skills</li>
<li>You can work independently and as part of a team</li>
</ul>
Position: Senior Associate, Fulfillment (Atlanta)

Reports to: Senior Manager, Logistics

Location: Atlanta, GA

Type: Full-Time, exempt
<div>
Salary Range Opportunity:
<ul>
<li>The salary range for this role is $85,000 - $95,000 + 15% annual bonus</li>
</ul>
Compensation Philosophy &amp; Total Comp:
<ul>
<li>Our salary ranges are based on verified market data and our philosophy of paying competitively for our size and industry</li>
<li>Individual pay rate decisions are based on several factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to peers at the company</li>
<li>In addition to base salary, full-time team members receive medical, dental, and vision insurance, 401K 6% match, and monthly reimbursements for wellness and home office.
</li></ul>Other Perks:
<ul>
<li>Ability to make an impact: Join a rapidly growing and entrepreneurial-spirited team at a pivotal point to positively impact the food industry.</li>
<li>Opportunities to grow: Advance within Chomps quickly based on outstanding performance.</li>
<li>Unlimited PTO and 11+ paid holiday days. Hybrid &amp; flexible remote schedule. Chicago office open to those in the area.</li>
<li>Paid maternity and paternity leave.</li>
<li>Bi-annual total team in-person activities.</li>
<li>Company-wide Continual Education budget.</li>
<li>Unlimited snacks: Enough meat sticks that if you wanted to eat your body weight in them you could (no judgment here).</li>
</ul>
</div><div>Our Commitment

Chomps is committed to a diverse and inclusive workforce. To achieve our mission of making nutritious food more accessible we greatly benefit from a range of perspectives, which comes from diversity of all types, at all levels of the organization. Achieving true diversity and inclusion is the right thing to do and the smart thing for our business.

We're aware of the research showing that historically underrepresented groups are less likely to apply for a job if they don't believe that they meet all of the criteria. Do you hesitate to submit an application because you believe you need to check every box? Please apply anyway with a thoughtful cover letter! We would love to hear from you to discuss how you can help us build a great team at Chomps.

You must reside in the United States to be considered for this position. Chomps does not provide employment-based visa sponsorship at this time. Candidates must be authorized to work in the U.S. without the need for visa sponsorship now or in the future.

Important Notice:

It has come to our attention that fraudsters have been posing as Chomps employees or recruiters and contacting job-seeking candidates regarding potential job opportunities. These fraudulent messages sometimes include a request for payment and confidential personal information. Please note that the Chomps recruiting process does not include asking candidates for payments or other confidential financial information.If you are applying for a job, you can confirm the legitimacy of a job posting by viewing current open roles: https://chomps.com/pages/chomps-careers. If you have questions please email us at people@chomps.com</div></div>

Senior Associate, Fulfillment (Atlanta)

Johnson Controls

<div>What you will do: 
As a Customer Service Specialist reporting to the Sales Manager in Ankara, you will manage order administration and fulfillment functions, ensuring a seamless process from order receipt to delivery. You will play a vital role in expanding our customer base and achieving growth objectives in a collaborative team environment. 
How you will do it:<ul><li>
Oversee the complete order processing value chain, whether direct or through a distribution network.</li><li>
Engage with customers to address inquiries and manage sales order documentation.</li><li>
Facilitate communication with internal teams and external suppliers to ensure timely order fulfillment and compliance with company policies.</li><li>
Maintain accurate data entry and updates in the ERP system.</li><li>
Act as the primary contact for logistics, managing the shipping process and customs clearances.</li><li>
Provide exceptional customer service and resolve any conflicts or issues that arise.</li><li>
Proactively monitor financial follow-ups and ensure all transactions meet company standards.</li></ul> 
What we look for:<ul><li>
Proven experience in customer service or as a Client Service Representative.</li><li>
Strong communication skills with an emphasis on active listening and customer orientation.</li><li>
Familiarity with ERP systems, preferably SAP.</li><li>
A proactive mindset with the ability to adapt to diverse customer personalities.</li><li>
Excellent organizational and multitasking abilities.</li><li>
Attention to detail and a commitment to delivering outstanding service.</li></ul> 
Join Johnson Controls and contribute to a company culture that values collaboration, innovation, and personal development. We offer competitive pay, comprehensive benefits, and opportunities for continuous growth in a supportive environment.</div>

Customer Service Specialist

Search 6405+ Fulfillment specialist jobs near you this October. New roles added regularly across leading industries. Apply today.