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field operations engineer

ground operations manager

DHL Express

<div>
 
 Job Purpose:
 
 Manage the operational resources and facilities of the Air Express Department and the Road Express Warehouse by planning, managing and controlling effective day-to-day pick-up, delivery and shipment processing. Ensure that local service and cost performance targets are achieved and, in partnership with Sales management, agree and meet customer performance expectations.
 
 
 
 <ul>
 <li>
 PRINCIPAL ACCOUNTABILITIES:
 </li>
 <li>
 Manage the day-to-day operation of the operations department to ensure that pick-up, delivery, front counter, service centers and shipment processing are carried out effectively and agreed service and cost performance targets are achieved.
 </li>
 <li>
 Pro-actively manage service and cost performance, initiating corrective actions where required in response to actual or anticipated under achievement of operational targets.
 </li>
 <li>
 In co-ordination with local Sales management, ensure that customer requirements and expectations are met, and issues resolved or escalated as appropriate.
 </li>
 <li>
 Plan and manage expenditure and resource utilization within the Ground Operations Department to approved levels e.g., overtime, sub-contractors &amp; third-party services providers.
 </li>
 <li>
 Ensure the provision and maintenance of the vehicles, equipment and facilities to maximize operational performance.
 </li>
 <li>
 Ensure implementation of, and compliance to, regional and country mandatory processes, policies and procedures and external regulatory requirements that relate to performance of the DHL operation.
 </li>
 <li>
 Contribute to the Operations budget &amp; AOP based on the country business plan and positively influence the achievement of cost and service targets.
 </li>
 <li>
 Ensure that ISO, THP are implemented and maintained to ensure compliance to DHL Country &amp; Regional guidelines.
 </li>
 <li>
 Ensure that the team is provided with clear direction and performance standards and is staffed, trained and motivated to meet set targets.
 </li>
 <li>
 Perform the PEAP process regularly for direct reports to manage individual performance and career aspirations.
 </li>
 <li>
 Assist direct reports in conducting the PEAP process for staff to ensure fairness and consistence of the appraisal process.
 </li>
 <li>
 NATURE AND SCOPE:
 </li>
 <li>
 The Ground Operations Manager is directly responsible for the day-to-day management of the Ground Operations Department, including operations personnel, equipment, supplies and facilities. He/she must ensure that all operational issues and problems are resolved so that customer expectations are met and maintained, and resources optimized in order that operational cost performance is within agreed limits.
 </li>
 <li>
 The Ground Operations Manager reports directly to the Country Operations Director. The position has several Team leaders and supervisors as direct reports
 </li>
 <li>
 Addressing day-to-day customer, service, cost and operational issues, driven by customer expectations, performance targets and the agreed business plan and budget.
 </li>
 <li>
 Improving operational performance for the Service Centre, including managing the staffing level, equipment and supplies availability to achieve agreed performance standards and targets.
 </li>
 <li>
 Managing and forecasting performance against budget for the Service Centre while achieving progressive service level improvement when compared to previous trends.
 </li>
 <li>
 Implementing key projects and programmed within the Service Centre, and ensuring appropriate local personnel and resources are available for timely completion
 </li>
 <li>
 Monitoring staffing levels and other resources, and ensure their availability to achieve service and cost performance standards and targets
 </li>
 <li>
 Input into Service Centre and Country business plan
 </li>
 <li>
 Must be able to manage, motivate and communicate effectively to all Operations staff within the Service Centre
 </li>
 <li>
 Ensuring performance to standard with staff / cost constraints
 
 
 
 </li>
 </ul>
 
 Knowledge, Skills And Experience
 
 
 
 
 <ul>
 <li>
 Minimum 5 years air/road express experience, preferable with DHL in a supervisory/management role
 </li>
 <li>
 Educated to BA degree
 </li>
 <li>
 Impact &amp; Influence
 </li>
 <li>
 Passion for customer service
 </li>
 <li>
 Planning &amp; Organizing
 </li>
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 Organizational Awareness
 </li>
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 Interpersonal understanding
 </li>
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 Communication Skills
 </li>
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 Teamwork
 </li>
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 Building &amp; Leading teams
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 Developing People
 </li>
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 Holding People Accountable
 </li>
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 Achievement drive
 </li>
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 Attention to detail
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 Initiative
 </li>
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 Tolerance for stress
 </li>
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 Decision Making/Judgement
 </li>
 <li>
 Job knowledge
 </li>
 <li>
 GSOP wide range knowledge
 </li>
 </ul>
</div>

Ground Operations Manager

Tagaddod

<div>
 The Marketing Operations &amp; On-ground Activations Supervisor will be responsible for planning,
 
 
 executing, and supervising all on-ground marketing activations and brand operations at Tagaddod's UCO
 
 
 collection points.
 
 
 This role ensures that every activation is:
 
 
 Operationally smooth
 
 
 Aligned with brand guidelines
 
 
 Driving measurable engagement and collection volumes
 
 
 Key Responsibilities
 
 
 Plan and oversee daily operations of fixed and mobile collection points from a marketing
 
 
 perspective.
 
 
 Supervise field teams (ushers &amp; promoters) to ensure proper conduct, appearance, and
 
 
 engagement with the public.
 
 
 Coordinate with operations/logistics for setup, transportation, and dismantling of mobile
 
 
 podiums and materials.
 
 
 Ensure proper branding, cleanliness, and customer experience at all collection points.
 
 
 Implement marketing activation plans, including giveaways, loyalty schemes, and educational
 
 
 campaigns.
 
 
 Monitor daily KPIs (footfall, liters collected, leads generated, engagement) and report it to the
 
 
 Marketing Operations Lead.
 
 
 Troubleshoot operational issues in real time to minimize downtime.
 
 
 Collect customer insights and share feedback with marketing &amp; product teams.
 
 
 Ensure compliance with safety, hygiene, and environmental standards at all points.
 
 
 
 Requirements
 
 
 
 Bachelor's degree
 
 
 2-4 years of experience in brand activations or trade marketing operations.
 
 
 Experience managing on-ground teams and handling logistics coordination.
 
 
 Good organizational and communication
 
 
 Problem-solving mindset with ability to work under pressure and on tight timelines.
 
 
 Willingness to travel frequently to different locations across Egypt.
 
 
 Fluent in Arabic and working knowledge of English.
</div>

Marketing Operations & On-ground Activations Supervisor

Lychee Egypt

<div>
 
 Reporting to Retail Engineering Manager
 
 
 
 
 
 We are looking for a hands-on and detail-oriented
 
 Project Coordinator
 
 to support our retail expansion and renovation projects.
 
 
 
 
 The role is responsible for preparing and updating AutoCAD drawings, following up with contractors, checking method of procedures (MOPs), and ensuring the smooth execution of store renovation and fit-out works from start to handover.
 
 
 
 
 
 The ideal candidate combines technical precision with strong field coordination and time management skills.
 
 
 
 
 
 
 Who are we?
 
 
 
 Lychee is the leading player in the rapidly growing healthy food industry in Egypt, with a unique and highly scalable position in the market that combines a healthy fast- food retail arm and a manufacturing arm for healthy packaged foods. Most notably fresh juices and Greek yogurt.
 
 
 
 
 
 As part of our greater mission to make healthier food choices accessible and sustainable for people's everyday lifestyle - we're extending our commitment to the region with our entry into the Saudi Arabian market, with a substantial retail expansion plan and on-ground operations starting Q2, 2025 in Riyadh.
 
 
 
 
 
 Lychee relies on both its manufacturing capabilities and brand recognition built over a decade to expand its retail operations seamlessly based on customer demand and to scale its existing presence in modern trade, traditional trade and quick commerce.
 
 
 
 
 
 
 What will you be doing?
 
 
 <ul>
 <li>
 Prepare, update, and review AutoCAD drawings for store layouts, renovations, and fit-out projects.
 </li>
 <li>
 Coordinate with contractors, suppliers, and consultants to ensure project timelines, specifications, and quality standards are met.
 </li>
 <li>
 Conduct site visits and inspections to monitor work progress and ensure alignment with approved plans.
 </li>
 <li>
 Review and verify MOPs (Method of Procedures) and ensure all technical aspects are compliant with company standards.
 </li>
 <li>
 Support the Project Manager in planning, scheduling, and tracking project milestones.
 </li>
 <li>
 Assist in the procurement process by validating material specifications and coordinating delivery timelines.
 </li>
 <li>
 Prepare progress reports, snag lists, and handover documentation.
 </li>
 <li>
 Ensure all renovation activities are completed safely, on time, and within budget.
 </li>
 <li>
 Liaise with operations and maintenance teams to minimize disruption during store works.
 </li>
 <li>
 Maintain accurate project files, drawings, and records for future reference.
 </li>
 </ul>
 
 
 
 
 
 What are we looking for?
 
 
 <ul>
 <li>
 Bachelor's degree in Architecture, Civil Engineering, Interior Design or any related field
 </li>
 <li>
 Minimum 2 years of experience in retail fit-outs, renovation, or construction projects
 </li>
 <li>
 Strong proficiency in AutoCAD
 </li>
 <li>
 Knowledge of technical drawings, MEP layouts, and finishing materials
 </li>
 <li>
 Experience in managing contractors and on-site coordination
 </li>
 <li>
 Proficiency in MS office; familiarity with project management tools is a plus
 </li>
 <li>
 Strong communication skills
 </li>
 <li>
 Ability to work in a fast-paced environment
 </li>
 </ul>
 
 
 
 
 At Lychee, we value the unique strengths each individual brings, fostering a diverse, inclusive workplace that thrives on varied perspectives. We celebrate differences as drivers of innovation, creativity, and growth, ensuring every team member can contribute their best.
 
</div>

Project Coordinator

Amazon

<div>
 
 Description
 
 
 
 We&rsquo;re expanding our team within Amazon Operations! If you&rsquo;re interested in joining a business where you can have fun, achieve amazing results and put smiles on people&rsquo;s faces, this could be the role for you.
 
 
 As an Operations Supervisor you will oversee the shift management in one of our first mile fulfillment centers, middle mile sortation centers or final mile delivery stations. Our Operations Supervisors drive the pulse of our operations on the ground and play a key role in getting our customers&rsquo; orders out to them in every step of the chain.
 
 
 This is a varied, challenging role and every day is different!
 
 
 Key job responsibilities
 
 
 <ul>
 <li>
 Create and cultivate a safe working environment by identifying safety opportunities across your work area
 </li>
 <li>
 Manage and train our 3PL vendors and associates to help deliver the best service for our customers
 </li>
 <li>
 Ensure that customer orders are fulfilled in line with quality and safety guidelines
 </li>
 <li>
 Continuously provide critical shift related information to frontline management and operators
 </li>
 <li>
 Engage with support functions and/or other departments to address common issues or needs in key areas of performance e.g. process area readiness, 5S, safety, training
 </li>
 <li>
 Help to solve logistics and supply chain challenges through data analysis, innovation and process optimization
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
 </li>
 <li>
 High school or equivalent
 </li>
 <li>
 1+ Years of experience managing 3PL logistics partner
 </li>
 <li>
 2+ years experience working with power bi, power queries, and excel.
 </li>
 <li>
 Very good English language level, and able to communicate clearly.
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Experience working in a fast paced environment
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Souq.com for E-Commerce LLC
 
 
 Job ID: A2992279
</div>

Operations Supervisor, SPX7 3P SC

<div>
 
 Description
 
 
 
 We&rsquo;re expanding our team within Amazon Operations! If you&rsquo;re interested in joining a business where you can have fun, achieve amazing results and put smiles on people&rsquo;s faces, this could be the role for you. You will oversee the shift management in one of our first mile fulfillment centers, middle mile sortation centers or final mile delivery stations. Our Operations Specialists drive the pulse of our operations on the ground and play a key role in getting our customers&rsquo; orders out to them in every step of the chain.
 
 
 This is a varied, challenging role and every day is different!
 
 
 Key job responsibilities
 
 
 You will&hellip;
 
 
 <ul>
 <li>
 Create and cultivate a safe working environment by identifying safety opportunities across your work area
 </li>
 <li>
 Manage and train our Associates to help deliver the best service for our customers
 </li>
 <li>
 Ensure that customer orders are fulfilled in line with quality and safety guidelines
 </li>
 <li>
 Continuously provide critical shift related information to frontline management and operators
 </li>
 <li>
 Adjust labor allocation throughout your shifts to meet and exceed plans and forecasts
 </li>
 <li>
 Engage with support functions and/or other departments to address common issues or needs in key areas of performance e.g. process area readiness, 5S, safety, training
 </li>
 <li>
 Help to solve logistics and supply chain challenges through data analysis, innovation and process optimization
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Work 40 hours/week, and overtime as required
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Souq.com for E-Commerce LLC
 
 
 Job ID: A3055823
</div>

Fulfillment Center Supervisor, Fulfillment Center Operations

Signify

<div>
 
 About Signify
 
 
 
 Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.
 
 
 At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.
 
 
 Join us, and together, we&rsquo;ll transform our industry, making a lasting difference for brighter lives and a better world. You light the way.
 
 
 
 More About The Role
 
 
 
 This is an exciting job opportunity for you to light the way as a
 
 MEA Customs Manager
 
 in
 
 Cairo, Egypt
 
 with Signify.
 
 
 As a key member of the EMEA Trade &amp; Customs department, this role drives Customs and Trade Compliance excellence across the Middle East &amp; Africa to support seamless business execution.
 
 
 
 Monitor MEA Customs Compliance
 
 
 
 <ul>
 <li>
 HS classification: support HS code determination for the region and audit correct use at clearance. Drive process enhancement with all stakeholders.
 </li>
 <li>
 Customs brokerage: manage the customs brokerage regional network with support of logistics teams. Guarantee performance and compliance of brokerage via strong post-entry auditing and business reviews.
 </li>
 <li>
 Audits: be the primary point of contact in case of customs authorities&rsquo; audit across the region.
 </li>
 <li>
 Origin: ensure compliant use of Free Trade Agreement benefits by the MEA entities.
 </li>
 <li>
 Export control: implement in the region the guidelines the Global Export Control &amp; Sanctions Manager
 </li>
 <li>
 Procedures: ensure the documentation of necessary procedures to guarantee the compliance of customs operations. Alignment with key stakeholders on key trade compliance related processes and procedures and continues monitoring business awareness and compliance.
 
 
 </li>
 </ul>
 
 Support MEA organization customs needs
 
 
 
 Provide regional customs legislation mastery to support business and logistics teams:
 
 
 <ul>
 <li>
 Authorization and customs facilitation: ensure manufacturing plants and commercial entities can enjoy the latest facilitations allowed by local regulations.
 </li>
 <li>
 Special flows: support local organizations with their customs-related needs for samples, returns, etc.
 </li>
 <li>
 Flow engineering: participate in flows setup with other stakeholders of the company, advising on customs prerequisites.
 </li>
 <li>
 Direct flows initiative: providing customs knowledge and support where needed.
 
 
 </li>
 </ul>
 
 Duty reliefs
 
 
 
 <ul>
 <li>
 Free Trade Agreements: drive initiative for import duty savings in compliance with regulation. Export: enhance product eligibility to FTA in collaboration with procurement and plant management.
 </li>
 <li>
 Customs regimes: assess any possibility of duty optimization for manufacturing plants and distribution centers by leveraging customs regimes use (bonded warehouse, productive regimes, inward/outward processing).
 
 
 </li>
 </ul>
 
 Reporting &amp; finance needs
 
 
 
 <ul>
 <li>
 Reporting: guarantee the collection of comprehensive duty reporting from brokers, enabling product-based analysis.
 </li>
 <li>
 Finance needs: ensure proper reporting to finance to enable monitoring of duty and brokerage associated costs.
 
 
 </li>
 </ul>
 
 More About You
 
 
 
 While we value and appreciate all applicants, we believe that the following experience and skills will be needed to shine brightly in this job opening:
 
 
 <ul>
 <li>
 Minimum 7-10 years of experience in a customs department.
 </li>
 <li>
 Advanced data analysis skills to support reporting and duty optimization
 </li>
 <li>
 Communication skills and ability to partner with many departments within the company but also to communicate with customs authorities.
 </li>
 <li>
 English and Arabic are a must.
 
 
 </li>
 </ul>
 
 Everything we&rsquo;ll do for you
 
 
 
 You can grow a lasting career here. We&rsquo;ll encourage you, support you, and challenge you. We&rsquo;ll help you learn and progress in a way that&rsquo;s right for you, with coaching and mentoring along the way. We&rsquo;ll listen to you too, because we see and value every one of our 30,000+ people.
 
 
 We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce representing 99 nationalities, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together.
 
 
 
 List The Benefits Here
 
 
 
 Come join us, and together we can light the way.
</div>

MEA Customs Manager

<div>
 
 Description
 
 
 
 Do you want to be part of a newly formed organization that is designing and launching new business models across AMET? If so, Amazon&rsquo;s Ultra Fast Grocery (UFG) team is looking for a detail-oriented and execution-focused Packaging Executive to support packaging operations across our growing network of stores. In this role, you will be responsible for ensuring daily packaging readiness across sites, managing inventory of consumables, and coordinating with vendors and store teams to drive seamless replenishment. You will play a critical role in enabling consistent and customer-centric packaging experiences that support speed, quality, and operational excellence. This is your chance to make an impact at the ground level as we scale our presence across the region. Join us and help redefine how Amazon delivers groceries &ndash; faster and smarter.
 
 
 Key job responsibilities
 
 
 <ul>
 <li>
 Setup of robust planning processes to ensure business continuity
 </li>
 <li>
 Raising of purchase orders for packaging replenishment orders
 </li>
 <li>
 Maintaining inventory records of packaging and shipping supplies on store level
 </li>
 <li>
 Establish SOPs and mechanisms for packaging testing and trials
 </li>
 <li>
 Lead weekly packaging call with procurement and finance
 </li>
 <li>
 Lead packaging charter
 </li>
 <li>
 Innovate and explore opportunities in continuous improvement of packaging methods, quality and cost
 </li>
 <li>
 Establish strong relationship with external vendors
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 Experience in process improvement
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Experience packaging innovative ideas and documenting your findings in SFDC
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Souq.com for E-Commerce LLC - G32
 
 
 Job ID: A3102995
</div>

Packaging Executive, Amazon Now

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