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guest arrival expert bell captain

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25196029
 
 
 
 Job Category
 
 Rooms &amp; Guest Services Operations
 
 
 
 Location
 
 Sheraton Grand Doha Resort &amp; Convention Hotel, Al Corniche Street, Doha, Qatar, Qatar,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience.
 
 
 No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts &ndash; to get it right for our guests and our business each and every time.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: No related work experience.
 
 
 Supervisory Experience: No supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Guest Arrival Expert (Bell Captain)

<div>Additional Information 
Job Number25196029 
Job CategoryRooms &amp; Guest Services Operations 
LocationSheraton Grand Doha Resort &amp; Convention Hotel, Al Corniche Street, Doha, Qatar, Qatar 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Accor

<div><div>Company Description</div> 
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster.<div> 
Job Description</div> 
Job Description
As a Doorman at Fairmont Doha, you are the first point of contact for our guests. You will create a memorable arrival and departure experience by offering a warm welcome, personalized assistance, and elegant hospitality reflective of the Fairmont brand. The Doorman ensures smooth traffic flow at the hotel entrance, supports guest needs, and upholds the highest standards of luxury service.
Key Responsibilities<ul><li>
Warmly welcome guests upon arrival with courtesy, professionalism, and grace</li><li>
Offer assistance with doors, luggage, transportation, and directions</li><li>
Provide personalized service by recognizing returning guests and using guest names when possible</li><li>
Maintain a polished and friendly demeanor while anticipating guest needs</li><li>
Escort guests to the lobby when needed and coordinate with Bell Attendants for luggage handling</li><li>
Manage vehicle flow at the main entrance to ensure safe, efficient, and orderly operations</li><li>
Assist with valet coordination as required and notify the valet team of arriving vehicles</li><li>
Ensure the driveway and entrance areas remain clean, organized, and free of obstructions</li><li>
Liaise with Bell Desk, Valet, Concierge, and Front Office teams for seamless guest service</li><li>
Communicate guest arrivals, VIP status, and special requests promptly to relevant departments</li><li>
Assist with courier deliveries, taxis, ride requests, and private transportation arrangements</li><li>
Observe and report any suspicious activity to security immediately</li><li>
Support emergency procedures, including crowd control and evacuation assistance</li><li>
Ensure all safety and brand standards are followed at all times</li><li>
Maintain impeccable grooming and a professional appearance in accordance with Fairmont grooming standards</li><li>
Embody Fairmont&rsquo;s values, service culture, and commitment to luxury hospitality</li></ul><div> 
Qualifications</div> 
<ul><li>
Previous experience in a luxury hotel or guest service role preferred</li><li>
Excellent communication and interpersonal skills</li><li>
Strong customer service focus with the ability to anticipate guest needs</li><li>
Physically able to stand for long periods and lift luggage when required</li><li>
Fluent in English; additional languages are an an advantage</li></ul></div>

Doorman

Fairmont

<div>Company Description 
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster. 
Job Description 
Job Description
As a Doorman at Fairmont Doha, you are the first point of contact for our guests. You will create a memorable arrival and departure experience by offering a warm welcome, personalized assistance, and elegant hospitality reflective of the Fairmont brand. The Doorman ensures smooth traffic flow at the hotel entrance, supports guest needs, and upholds the highest standards of luxury service.
Key Responsibilities<ul><li>
Warmly welcome guests upon arrival with courtesy, professionalism, and grace</li><li>
Offer assistance with doors, luggage, transportation, and directions</li><li>
Provide personalized service by recognizing returning guests and using guest names when possible</li><li>
Maintain a polished and friendly demeanor while anticipating guest needs</li><li>
Escort guests to the lobby when needed and coordinate with Bell Attendants for luggage handling</li><li>
Manage vehicle flow at the main entrance to ensure safe, efficient, and orderly operations</li><li>
Assist with valet coordination as required and notify the valet team of arriving vehicles</li><li>
Ensure the driveway and entrance areas remain clean, organized, and free of obstructions</li><li>
Liaise with Bell Desk, Valet, Concierge, and Front Office teams for seamless guest service</li><li>
Communicate guest arrivals, VIP status, and special requests promptly to relevant departments</li><li>
Assist with courier deliveries, taxis, ride requests, and private transportation arrangements</li><li>
Observe and report any suspicious activity to security immediately</li><li>
Support emergency procedures, including crowd control and evacuation assistance</li><li>
Ensure all safety and brand standards are followed at all times</li><li>
Maintain impeccable grooming and a professional appearance in accordance with Fairmont grooming standards</li><li>
Embody Fairmont&rsquo;s values, service culture, and commitment to luxury hospitality</li></ul> 

Qualifications 
<ul><li>
Previous experience in a luxury hotel or guest service role preferred</li><li>
Excellent communication and interpersonal skills</li><li>
Strong customer service focus with the ability to anticipate guest needs</li><li>
Physically able to stand for long periods and lift luggage when required</li><li>
Fluent in English; additional languages are an an advantage</li></ul></div>

Inspire Management Training Center

We are seeking an experienced and service-oriented Captain Waitress to join a prestigious 5-star luxury hotel group in Qatar. The ideal candidate will have 2+ years of experience in a similar role within luxury 5-star hotels, demonstrating strong leadership, exceptional guest service, and a passion for creating memorable dining experiences.Key Responsibilities:<ul><li>Supervise and support waitresses to ensure outstanding food and beverage service in line with luxury hotel standards.</li><li>Oversee daily floor operations for smooth, efficient, and attentive guest service.</li><li>Train, mentor, and motivate the service team to maintain consistently high performance.</li><li>Handle guest inquiries, requests, and feedback professionally and courteously.</li><li>Ensure cleanliness, organization, and hygiene across dining areas and service stations.</li><li>Coordinate with the kitchen and other departments for timely and accurate order delivery.</li><li>Manage table setups, reservations, and special dining requests to enhance the guest experience.</li><li>Monitor service supplies and report shortages or maintenance issues promptly.</li><li>Ensure adherence to hotel policies, safety procedures, and hygiene regulations.</li></ul>Qualifications &amp; Skills:<ul><li>High school diploma or equivalent; hospitality or F&amp;B certification preferred</li><li>2+ years of experience as Captain Waitress in luxury 5-star hotels.</li><li>Strong leadership, organizational, and coordination skills.</li><li>Excellent communication, interpersonal, and customer service abilities.</li><li>Solid understanding of fine-dining standards, menu presentation, and up-selling techniques.</li><li>Well-groomed, professional appearance aligned with luxury hospitality standards.</li><li>Ability to multitask and work efficiently under pressure in a fast-paced environment.</li></ul>Benefits:<ul><li>Competitive salary package.</li><li>Complimentary accommodation, meals, and transportation provided by the employer.</li><li>Relocation assistance will be provided by the employer.</li></ul>Job Types: Full-time, PermanentPay: QAR3,000.00 per monthAbility to commute/relocate:<ul><li>Doha: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)</li></ul>Education:<ul><li>High school or equivalent (Preferred)</li></ul>Experience:<ul><li>Captain Waitress: 2 years (Required)</li></ul>Language:<ul><li>Russian (Required)</li></ul>

Captain Waitress (Luxury Hotel Industry)

VOLUME CAFE

Job Description: Captain Waitress cum SupervisorPosition SummaryThe Captain Waitress cum Supervisor is responsible for overseeing daily restaurant operations, ensuring exceptional guest service, and leading the service team during shifts. This role includes supervising staff, coordinating floor operations, handling guest concerns, and ensuring service standards are consistently maintained.Key Responsibilities1. Guest Service &amp; Experience<ul><li>Greet guests warmly and ensure a personalized and pleasant dining experience.</li><li>Handle guest inquiries, special requests, and complaints professionally.</li><li>Ensure high standards of customer satisfaction and service quality at all times.</li><li>Supervise daily service operations, including table arrangements, order taking, and food delivery.</li><li>Assign sections and duties to service staff to ensure smooth workflow.</li><li>Monitor cleanliness, ambiance, and hygiene standards of the dining area.</li><li>Ensure compliance with service protocols, grooming standards, and company policies.</li><li>Lead, guide, and motivate waiters, waitresses, and support staff during service.</li><li>Conduct on-the-job training on service standards, menu knowledge, and guest handling.</li><li>Provide feedback on staff performance to management.</li><li>Ensure accurate order taking and proper communication with kitchen and bar teams.</li><li>Check food presentation and order quality before serving to guests.</li><li>Oversee billing procedures and ensure proper cash handling (if applicable).</li><li>Assist in managing stock of service equipment, cutlery, menus, and supplies.</li><li>Report shortages, breakages, or maintenance issues to management.</li><li>Help prepare shift reports, attendance records, and incident reports when required.</li><li>Ensure adherence to food safety, hygiene, and health regulations.</li><li>Maintain high standards of cleanliness and safe working practices.</li><li>Oversee staff grooming, uniform compliance, and professional behavior.</li></ul>Qualifications &amp; Requirements<ul><li>Minimum 2&ndash;3 years of experience as a Captain Waitress or Senior Waitress in a reputable restaurant or hotel.</li><li>Strong leadership and supervisory skills.</li><li>Excellent communication and customer service skills.</li><li>Ability to multitask, handle pressure, and lead a team effectively.</li><li>Good knowledge of F&amp;B operations, service standards, and POS systems.</li><li>Pleasant personality, well-presented, and professional demeanor.</li><li>Flexibility to work shifts, weekends, and public holidays.</li></ul>Job Types: Full-time, PermanentApplication Question(s):<ul><li>Are you available to join immediately or any notice period</li><li>Current and expected salary</li></ul>

Captain Waiter/Supervisor

<div>Additional Information 
Job Number25187971 
Job CategoryRooms &amp; Guest Services Operations 
LocationSheraton Grand Doha Resort &amp; Convention Hotel, Al Corniche Street, Doha, Qatar, Qatar 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Guest Arrival Expert (Doorman)

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Guest Arrival Expert (Bell Captain)

Guest Arrival Expert (Bell Captain)

Doorman

Doorman

Captain Waitress (Luxury Hotel Industry)

Captain Waiter/Supervisor

Guest Arrival Expert (Doorman)