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assistant guest relations manager

guest arrival expert

Marriott International

<div>Additional Information 
Job Number25139978 
Job CategoryRooms &amp; Guest Services Operations 
LocationThe St. Regis Marsa Arabia Island The Pearl Qatar, The Pearl Island, Doha, Qatar, Qatar 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
#LI-KD1</div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Guest Arrival Expert (Bellman)

<div>Additional Information 
Job Number25143099 
Job CategoryRooms &amp; Guest Services Operations 
LocationLe Royal M&eacute;ridien Doha, Building No. 153 Street No. 347, Lusail, Qatar, Qatar 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. 
#LI-MJ1
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Guest Arrival Expert (Bell Attendant)

<div>Additional Information 
Job Number25141867 
Job CategoryRooms &amp; Guest Services Operations 
LocationMarriott Executive Apartments City Center Doha, Diplomatic Street, Area 61, Street 806, Doha, Qatar, Qatar 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
The world is a big place and Marriott Executive Apartments offers temporary housing that feels like home in the biggest and best cities for business travel across Europe, Asia, Latin America, Africa and the Middle East. Join the Marriott Executive Apartments team and help our guests adapt to a new locale and feel comfortable and cared for while living away from home. In joining Marriott Executive Apartments, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Guest Arrival Expert (Bellman-Arabic Speaker)

<div>Additional Information 
Job Number25139978 
Job CategoryRooms &amp; Guest Services Operations 
LocationThe St. Regis Marsa Arabia Island The Pearl Qatar, The Pearl Island, Doha, Qatar, Qatar 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div> 
<div>
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Guest Arrival Expert

<div>Additional Information 
Job Number25143099 
Job CategoryRooms &amp; Guest Services Operations 
LocationLe Royal M&eacute;ridien Doha, Building No. 153 Street No. 347, Lusail, Qatar, Qatar 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div> 
<div>La primera impresi&oacute;n es la que cuenta. Cuando los hu&eacute;spedes llegan a nuestros hoteles, queremos causarles una impresi&oacute;n inolvidable. Lo mismo ocurre con las salidas. Cuando los hu&eacute;spedes se marchan, queremos que se lleven una sonrisa y la sensaci&oacute;n de que estuvimos a su disposici&oacute;n durante toda su estancia. Queremos crear una experiencia inolvidable y &uacute;nica de principio a fin. Nuestros expertos en llegadas de hu&eacute;spedes toman la iniciativa para brindar una amplia variedad de servicios que gu&iacute;an a los hu&eacute;spedes durante sus experiencias de llegada y salida. Tienen la libertad de moverse por su espacio y hacer lo que haya que hacer. Ya sea procesar necesidades operativas, satisfacer solicitudes de un hu&eacute;sped, completar informes o compartir los aspectos destacados del &aacute;rea local, el experto en llegadas de hu&eacute;spedes hace que las transacciones se sientan como parte de la experiencia. 
<div></div>
Independientemente de en qu&eacute; posici&oacute;n se encuentre, hay algunas cosas que son cr&iacute;ticas para el &eacute;xito: crear un espacio de trabajo seguro, seguir las pol&iacute;ticas y los procedimientos de la empresa, preservar la confidencialidad, proteger los activos de la empresa, mantener los est&aacute;ndares de calidad y garantizar que su apariencia personal, su uniforme y sus comunicaciones sean profesionales. Los expertos en llegadas de hu&eacute;spedes estar&aacute;n de pie y en movimiento (de pie, sentados o caminando durante mucho tiempo), y haciendo trabajos manuales (mover, levantar, transportar, empujar, halar y colocar objetos de un m&aacute;ximo de 23 kg sin ayuda y objetos de m&aacute;s de 34 kg con ayuda). Es imprescindible que los expertos en llegadas de hu&eacute;spedes hagan bien todas estas cosas (y otras tareas de trabajo razonables, seg&uacute;n se solicite) para hacer siempre lo correcto por nuestros hu&eacute;spedes y por nuestro negocio.</div> 
<div></div>
<div></div>En Marriott International, nos comprometemos a ofrecer igualdad de oportunidades, a hacer que todos se sientan bienvenidos y a facilitar el acceso a oportunidades laborales. Promovemos activamente un entorno en el que se valora y celebra la diversidad de or&iacute;genes de nuestros asociados. Nuestra gran fortaleza yace en la exquisita fusi&oacute;n de culturas, talentos y experiencias de nuestros asociados. Nos comprometemos a no discriminar por motivos de discapacidad, condici&oacute;n de veterano u otras caracter&iacute;sticas protegidas por la legislaci&oacute;n vigente.
En Le M&eacute;ridien, nos inspiramos en la era de los viajes glamurosos y celebramos cada cultura con el esp&iacute;ritu claramente europeo de disfrutar de la buena vida. Nuestros hu&eacute;spedes son curiosos y creativos, aficionados a la cultura cosmopolita que aprecian momentos de conexi&oacute;n y relajaci&oacute;n para disfrutar del destino. Brindamos un servicio aut&eacute;ntico, elegante y memorable junto con experiencias que inspiran a los hu&eacute;spedes a deleitarse con la buena vida. Estamos buscando personas curiosas y creativas para unirse al equipo. Si te gusta conectar con hu&eacute;spedes de ideas afines y deseas crear experiencias memorables, te invitamos a consultar las oportunidades de empleo de Le M&eacute;ridien. Al unirte a Le M&eacute;ridien, te unes a una cartera de marcas con Marriott International. Estar&aacute;s donde puedes llevar a cabo tu mejor trabajo, comenzar&aacute;s a cumplir tu prop&oacute;sito, formar&aacute;s parte de un incre&iacute;ble equipo mundial y te convertir&aacute;s en tu mejor versi&oacute;n.</div></div>

Hilton

<div>Guest Relations Supervisor - The Plaza Doha, LXR Hotels &amp; Resorts
A Guest Relations Supervisor supports the needs of VIP Guests and informs other Team Members of VIP needs in order to ensure an exceptional Guest experience. 
 
What will I be doing? 
As Guest Relations Supervisor, you will support the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an exceptional Guest experience. A Guest Relations Supervisor is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
<ul><li>Assist Guest Relations Manager with the daily operations of the department</li>
<li>Check Guest arrival reports in advance and communicate daily with Housekeeping on room allocations for VIP Guests</li>
<li>Manage special room assignments and suite occuppancies</li>
<li>Assist with welcoming VIP guests by escorting them to the Executive Lounge and to their rooms</li>
<li>Ensure all VIP room standards are met and amenities are in place before arrival</li>
<li>Supervise the Guest Relations Desk in the hotel lobby</li>
<li>Serve as the main point of contact for VIP Guests and ensure hotel departments are fully briefed on their requirements</li>
<li>Maintain inventory of Guest amenities</li>
<li>Demonstrate current knowledge of all hotel products and services</li>
<li>Offer a professional manner with an emphasis on hospitality and Guest service</li>
</ul>What are we looking for? 
Guest Relations Supervisor serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>An ability to listen and respond to demanding Guest needs</li>
<li>Excellent leadership, interpersonal and communication skills</li>
<li>Accountable and resilient</li>
<li>Commitment to delivering a high levels of customer service</li>
<li>Ability to work under pressure</li>
<li>Flexibility to respond to a variety of different work situations</li>
<li>Excellent grooming standards</li>
</ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
<ul><li>Experience in a supervisory role within a Guest Relations department</li>
<li>A passion for delivering an exceptional level of Guest service</li>
<li>A degree or diploma in Hotel Management or equivalent</li> 
</ul> 
 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Guest Relations Supervisor - The Plaza Doha, LXR Hotels & Resorts

Beverly Hills Maintenance

Bellboy job description and General duties<ul><li>Welcoming guests at the main entrance, and greeting them appropriately as per the time.</li><li>Escort guests to their rooms and explain hotel facilities.</li><li>Assist the guests to deliver all baggage, faxes, messages, and packages to guests and do several other tasks according to the guest&rsquo;s request.</li><li>Assist with valet parking during the arrival and departure of the guest.</li><li>Receive and store the guest luggage and keep a proper record of level tags</li><li>Store the guest&rsquo;s luggage in the luggage room and respond to their request.</li><li>Tie the luggage tags to the guest&rsquo;s luggage, especially for group check-in.</li><li>Guide the guests to arrive at the reception desk and to wait beside them.</li><li>Receive the room key from the front desks and escort the guest to the room.</li><li>If guest want to change the room be prepared for, transferring baggage from one room to another.</li><li>You should remember the guest by name especially;repeat guests,</li></ul>VIPS, repeat guest long-staying guests and always greet guests as saying Welcome again<ul><li>Recommend to the guest about the Food and Beverage outlets&rsquo; operational times.</li><li>Quickly check the guest room when the guests checking out to ensure that they have not forgotten any personal items.</li><li>Act like a doorman and give the first and final impression on arrival and the departure of the hotel guest.</li><li>Clean and maintain the baggage room and work area assist in maintaining</li><li>Report to the reception desk or bell captain about any malfunctioning equipment.</li><li>Maintains and upkeep the appearance of the hotel lobby and entrance.</li><li>perform other duties as per assign</li><li>Be fully aware of what functions are going on in the hotel</li><li>Able to explain relevant information relating to hotel facilities, and on all places of interest around the hotel.</li><li>Note down any request that has made from the hotel guest and act quickly without the fail.</li><li>Fully cooperate with colleagues and hotel concierge.</li><li>Appropriately dressed when on duty and to have discipline at all times.</li><li>Participate in pre-shift briefing and coordination meetings scheduled or ordered by the Bell Captain or the Front Office Manager.</li></ul>Experience required for the bellboy<ul><li>1 &ndash; 3 years of experience may require</li><li>Able to speak the English language clearly and fluently.</li><li>Ability to Provide excellent customer service and maintain a professional demeanor.</li><li>Ability to communicate effectively with others both verbally and written.</li><li>Able to move the lift, carry, push, pull, and place objects weighing less than or equal to 80 pounds.</li><li>You may require a stand or walk for a longer period of time.</li><li>You should not have any problem with overhead below the knees, bending twisting and pulling.</li><li>as Bellman,</li></ul>Job Type: Full-timePay: From QAR1,500.00 per monthApplication Question(s):<ul><li>Do you have a valid QID/Residence Permit with NOC?</li><li>If you're selected, how soon you can join?</li><li>What is your salary expectation? (Mention Basic, Housing and Transportation)</li></ul>Experience:<ul><li>Bell Boy: 3 years (Required)</li></ul>

Bell Boy

Explore 532+ Guest arrival expert in Qatar this September. Find roles across top companies and apply now to boost your career.

532 guest arrival expert jobs IN Qatar

Guest Arrival Expert (Bellman)

Guest Arrival Expert (Bell Attendant)

Guest Arrival Expert (Bellman-Arabic Speaker)

Guest Arrival Expert

Guest Arrival Expert

Guest Relations Supervisor - The Plaza Doha, LXR Hotels & Resorts

Bell Boy