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Mandarin Oriental Hotel Group

<div>Guest Relations Manager

Mandarin Oriental Muscat is looking for a Guest Relations Manager to join our Guest Relations team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Muscat

Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.

For those seeking a luxury living experience in one of Muscat&rsquo;s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combines the Group&rsquo;s legendary service, world-class amenities and sweeping sea or mountain views.

Responsibilities
<ul>
<li>Responsible for the success of all Guest Relation matters and activities. Success is defined by the Director of Rooms</li>
<li>Creates MOWow Moments that surprise and inspire our guests</li>
<li>Being able, and regularly performing, duties of all functions within the Front Office, Concierge Desk and Club Lounge as per the demands of the operations.</li>
<li>Be present at the Front Office, Club Lounge and Lobby during peak hours and support the Team operationally</li>
<li>Being an ambassador of the hotel, both being actively engaging with guests and with colleagues.</li>
<li>Ensure that all applicable standards, both in terms of quality, sustainability and FLHSS of the Rooms Division, policies and rules are properly understood and followed through.</li>
<li>Creating unique internal experiences for our guests in collaboration with all departments.</li>
<li>Focus on process improvement and implement innovative solutions to challenges of our business or service improvements.</li>
<li>Supports the Front Office Manager, Club Lounge Manager and Chief Concierge in daily operations</li>
<li>Is a role model for grooming standards, MOHG pillars and behaviours</li>
<li>Leads the Guest Relation team by setting goals, developing the team members, providing hands-on support operationally, planning the Guest Relation schedule and more</li>
<li>Actively advertises our Fans of MO guest recognition program to our guests</li>
<li>Ensure and maintain a very high standard of personal hygiene, behaviour and grooming standards of staff.</li>
<li>Attend Management meetings as scheduled.</li>
<li>Handle all guest complaints and comments tactfully.</li>
<li>Train the Front of House Teams in handling guest feedbacks, complaints and how to process hints given by the guests in conversations to ensure highest guest satisfaction levels.</li>
<li>Cooperate and coordinate teamwork with other departments.</li>
<li>Perform Manager on Duty shifts.</li>
</ul>
Our commitment to you
<ul>
<li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.</li></ul></div>

Guest Relations Manager

Mandarin Oriental

<div>
 Mandarin Oriental Muscat is looking for a
 
 Guest Relations Manager
 
 to join our
 
 Guest Relations
 
 team.
 
 
 Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
 
 
 Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
 
 
 
 Mandarin Oriental Muscat
 
 
 
 Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.
 
 
 For those seeking a luxury living experience in one of Muscat&rsquo;s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combines the Group&rsquo;s legendary service, world-class amenities and sweeping sea or mountain views.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Responsible for the success of all Guest Relation matters and activities. Success is defined by the Director of Rooms
 </li>
 <li>
 Creates MOWow Moments that surprise and inspire our guests
 </li>
 <li>
 Being able, and regularly performing, duties of all functions within the Front Office, Concierge Desk and Club Lounge as per the demands of the operations.
 </li>
 <li>
 Be present at the Front Office, Club Lounge and Lobby during peak hours and support the Team operationally
 </li>
 <li>
 Being an ambassador of the hotel, both being actively engaging with guests and with colleagues.
 </li>
 <li>
 Ensure that all applicable standards, both in terms of quality, sustainability and FLHSS of the Rooms Division, policies and rules are properly understood and followed through.
 </li>
 <li>
 Creating unique internal experiences for our guests in collaboration with all departments.
 </li>
 <li>
 Focus on process improvement and implement innovative solutions to challenges of our business or service improvements.
 </li>
 <li>
 Supports the Front Office Manager, Club Lounge Manager and Chief Concierge in daily operations
 </li>
 <li>
 Is a role model for grooming standards, MOHG pillars and behaviours
 </li>
 <li>
 Leads the Guest Relation team by setting goals, developing the team members, providing hands-on support operationally, planning the Guest Relation schedule and more
 </li>
 <li>
 Actively advertises our Fans of MO guest recognition program to our guests
 </li>
 <li>
 Ensure and maintain a very high standard of personal hygiene, behaviour and grooming standards of staff.
 </li>
 <li>
 Attend Management meetings as scheduled.
 </li>
 <li>
 Handle all guest complaints and comments tactfully.
 </li>
 <li>
 Train the Front of House Teams in handling guest feedbacks, complaints and how to process hints given by the guests in conversations to ensure highest guest satisfaction levels.
 </li>
 <li>
 Cooperate and coordinate teamwork with other departments.
 </li>
 <li>
 Perform Manager on Duty shifts.
 
 
 </li>
 </ul>
 
 Our commitment to you
 
 
 
 <ul>
 <li>
 Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
 </li>
 <li>
 MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
 </li>
 <li>
 Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
 </li>
 <li>
 Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
 </li>
 </ul>
</div>

Jumeirah

<div>
 
 About Jumeirah
 
 
 
 Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&amp;B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.
 
 
 
 About Jumeirah Muscat Bay
 
 
 
 Set in a secluded cove at Bandar Jissah, between the Al Hajar Mountains and the Gulf of Oman, Jumeirah Muscat Bay invites guests to experience Muscat&rsquo;s breathtaking natural beauty, where mountains meet the sea at the resort&rsquo;s edge. The resort offers ocean-facing rooms and suites, as well as summerhouses and villas with private plunge pools and direct beach access. Guests can also enjoy Jumeirah&rsquo;s signature Talise Spa, an SSI-certified dive centre, diverse dining options, and a dedicated Kids Club.
 
 
 
 About The Job
 
 
 
 An exciting opportunity has arisen for a
 
 Guest Relations Executive
 
 to join
 
 Jumeirah Muscat Bay
 
 . The main duties and responsibilities of this role include:
 
 
 <ul>
 <li>
 Greet guests warmly and engage in friendly conversation to ensure they feel comfortable and welcome upon arrival.
 </li>
 <li>
 Schedule dining reservations and coordinate special services or occasions such as anniversaries and birthdays, following Restaurant Reservations SOP.
 </li>
 <li>
 Use the F&amp;B Enquiry/Booking checklist to handle restaurant enquiries and bookings efficiently, maintaining high standards.
 </li>
 <li>
 Escort guests to their tables, share names with relevant staff, match the dining pace, and present menus promptly after seating.
 </li>
 <li>
 Familiarize with the menu and signature dishes to answer guest queries, describe Chef specials, and recommend food and beverage pairings.
 
 
 </li>
 </ul>
 
 About You
 
 
 
 The ideal candidate for this position will have the following experience and qualifications:
 
 
 <ul>
 <li>
 1-2 years of experience in guest service-related work in a 5-star hotel
 </li>
 <li>
 Highschool diploma or Secondary education
 </li>
 <li>
 Charming and Pleasing personality with hospitable disposition
 </li>
 <li>
 Strong Customer service orientation and ownership
 
 
 </li>
 </ul>
 
 About The Benefits
 
 
 
 At Jumeirah, we are dedicated to fostering a workplace where all colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.
 
 
 
 Benefits Include
 
 
 
 <ul>
 <li>
 Access to Learning &amp; Development programmes and clear career pathways.
 </li>
 <li>
 Opportunities for internal mobility within our global network.
 </li>
 <li>
 Colleague discounts on food, beverage and hotel stays worldwide.
 </li>
 <li>
 Health care and insurance benefits.
 </li>
 <li>
 Locally competitive salary.
 </li>
 <li>
 Locally relevant benefits as determined by the property.
 
 
 </li>
 </ul>
 
 Primary Location
 
 
 
 Oman-Muscat
 
 
 
 Job
 
 
 
 Jumeirah Job Group
 
 
 
 Organization
 
 
 
 Jumeirah Muscat Bay [JMBH]
 
 
 
 Job Posting
 
 
 
 Oct 23, 2025, 7:33:58 PM
</div>

Guest Relations Executive - Food & Beverage - Jumeirah Muscat Bay

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25172939
 
 
 
 Job Category
 
 Rooms &amp; Guest Services Operations
 
 
 
 Location
 
 Al Bustan Palace a Ritz-Carlton Hotel, PO Box 1998, Muscat, Oman, Oman,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Marriott International olarak, kap&inodot;s&inodot; herkese a&ccedil;&inodot;k ve f&inodot;rsata eri&scedil;im imk&acirc;n&inodot; sunan bir e&scedil;it f&inodot;rsat i&scedil;vereni olmaya kararl&inodot;y&inodot;z. &Ccedil;al&inodot;&scedil;ma arkada&scedil;lar&inodot;m&inodot;z&inodot;n, &ouml;zg&uuml;n arka planlar&inodot;na de&gbreve;er verilen ve ge&ccedil;mi&scedil;leriyle birlikte kabul g&ouml;rd&uuml;kleri bir i&scedil; ortam&inodot;n&inodot; etkin bir &scedil;ekilde te&scedil;vik ediyoruz. En g&uuml;&ccedil;l&uuml; yan&inodot;m&inodot;z, &ccedil;al&inodot;&scedil;ma arkada&scedil;lar&inodot;m&inodot;z&inodot;n beraberlerinde getirdikleri zengin k&uuml;lt&uuml;r, yetenek ve deneyimlerdir. Ki&scedil;inin engellilik durumuna, askerlik durumuna veya y&uuml;r&uuml;rl&uuml;kteki yasalarla korunan di&gbreve;er durumlara dayal&inodot; ayr&inodot;mc&inodot;l&inodot;k da d&acirc;hil olmak &uuml;zere, her t&uuml;rl&uuml; ayr&inodot;mc&inodot;l&inodot;&gbreve;a kar&scedil;&inodot;y&inodot;z.
 
 
 
 The Ritz-Carlton Ladies and Gentlemen, d&uuml;nya &ccedil;ap&inodot;nda 100'den fazla &ouml;d&uuml;ll&uuml; tesiste &ouml;ylesine ola&gbreve;an&uuml;st&uuml; deneyimler yarat&inodot;r ki, misafirlerimiz konaklamadan y&inodot;llar sonra bile bu deneyimleri hat&inodot;rlar. Misafirlerimizin ya&scedil;amlar&inodot; boyu unutmayaca&gbreve;&inodot; an&inodot;lara sahip olmas&inodot;n&inodot; sa&gbreve;layan d&uuml;nyan&inodot;n en iyi konaklama profesyonelleri olarak yarat&inodot;c&inodot;, d&uuml;&scedil;&uuml;nceli ve &scedil;efkatli olma g&uuml;c&uuml; verildi&gbreve;inde herkesin ba&scedil;ar&inodot;l&inodot; olaca&gbreve;&inodot;na inan&inodot;yoruz.
 
 
 Her g&uuml;n, t&uuml;m d&uuml;nya i&ccedil;in nadir ve &ouml;zel l&uuml;ks hizmet standard&inodot;n&inodot; belirliyor ve misafirlerimize kusursuz ilgi ve konfor sunmaktan gurur duyuyoruz.
 
 
 Rol&uuml;n&uuml;z, The Ritz-Carlton'&inodot;n"Alt&inodot;n Standartlar&inodot;n&inodot;n" her g&uuml;n nezaketle ve d&uuml;&scedil;&uuml;nceli bir &scedil;ekilde uygulanmas&inodot;n&inodot; sa&gbreve;lamak olacakt&inodot;r. Alt&inodot;n Standartlar, The Ritz-Carlton'&inodot;n temelini te&scedil;kil eder ve her g&uuml;n bir &ouml;nceki g&uuml;nden daha iyi olmam&inodot;z i&ccedil;in bize rehberlik eder. The Ritz Carlton'&inodot;n l&uuml;ks konaklamada k&uuml;resel bir marka lideri olarak &uuml;n kazanmas&inodot;n&inodot; sa&gbreve;layan unsur, bu temel ve k&uuml;lt&uuml;r&uuml;m&uuml;z&uuml;n ba&scedil;ar&inodot;y&inodot; art&inodot;rd&inodot;&gbreve;&inodot;na olan inanc&inodot;m&inodot;zd&inodot;r. Ekibimizin bir par&ccedil;as&inodot; olarak, &Ccedil;al&inodot;&scedil;an Vaadimiz, &Idot;nanc&inodot;m&inodot;z ve Hizmet De&gbreve;erlerimiz gibi Alt&inodot;n Standartlar&inodot;m&inodot;z&inodot; &ouml;&gbreve;renecek ve bunlara &ouml;rnek olu&scedil;turacaks&inodot;n&inodot;z. Kar&scedil;&inodot;l&inodot;&gbreve;&inodot;nda biz de size yapt&inodot;&gbreve;&inodot;n&inodot;z i&scedil;le ve birlikte &ccedil;al&inodot;&scedil;t&inodot;&gbreve;&inodot;n&inodot;z ki&scedil;ilerle gurur duyma &scedil;ans&inodot; sunaca&gbreve;&inodot;m&inodot;za s&ouml;z veriyoruz.
 
 
 The Ritz-Carlton'a kat&inodot;larak, Marriott International &ccedil;at&inodot;s&inodot; alt&inodot;ndaki bir markalar portf&ouml;y&uuml;n&uuml;n par&ccedil;as&inodot; olursunuz. &Idot;&scedil;inizi en iyi &scedil;ekilde yapabilece&gbreve;iniz yeri
 
 tercih edin
 
 , amac&inodot;n&inodot;z&inodot; ger&ccedil;ekle&scedil;tirmeye
 
 ba&scedil;lay&inodot;n
 
 , m&uuml;kemmel bir k&uuml;resel ekibin &uuml;yesi
 
 olun
 
 ve hayallerinize ula&scedil;may&inodot;
 
 ba&scedil;ar&inodot;n
 
 .
</div>

Guest Experience Expert

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25184772
 
 
 
 Job Category
 
 Rooms &amp; Guest Services Operations
 
 
 
 Location
 
 JW Marriott Hotel Muscat, Madinat Al Irfan, Airport Heights, Muscat, Oman, Oman, 113VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 万豪国际集团致力于成为提倡机会均等的雇主，欢迎所有求职者加入，并为其提供平等的就业机会。我们不懈努力营造工作环境，重视并赞美员工的独特背景。我们员工的文化、才能和经验相互融合共同作用，这正是我们最大的优势。我们承诺不会基于任何受保护特征而歧视他人，这类特征包括残疾、退伍军人身份或其他受到适用法律保护的特征。
 
 
 
 万豪酒店潜心钻研待客之道，把握每一次创新机会，为五湖四海的宾客呈献似曾相识的舒心体验。成为万豪酒店的非凡待客师，传承&ldquo;时刻展现卓然待客之道&rdquo;的服务理念。想宾客之所想，用真诚周到的服务延续并发扬我们的品牌传统。作为全球酒店业的榜样，万豪酒店诚挚欢迎您的加入，丰富机遇待您发掘。加入万豪酒店，便是加入万豪国际集团的非凡品牌组合。
 
 从这里扬帆起航
 
 ，发挥个人价值，
 
 追求
 
 人生目标，
 
 融入
 
 卓越国际团队，
 
 展现
 
 真我风采。
 
 
 JW 万豪酒店是万豪国际集团旗下的奢华酒店品牌，在全球各大城市和度假胜地拥有 100 多间酒店及度假酒店。JW 坚持以人为本的品牌文化，深信员工是我们的立足之本，有了快乐的员工，才有满意的宾客。JW 万豪酒店的员工自信、创新、真诚、敏悟，传承了万豪国际集团创始人 J.Willard Marriott（与品牌同名）的卓越品质。欢迎加入我们，成为 JW 万豪大家庭的一员，体验不同以往的工作氛围，在多元化环境中感受同事情谊。JW 为员工提供培训、发展、认可的机会，让您在注重整体健康的豪华环境中尽情挥洒工作热情。超凡待客之道源于员工关怀之道。这就是 JW 非凡款待。加入 JW 万豪酒店，便是加入万豪国际集团的非凡品牌组合。
 
 从这里扬帆起航
 
 ，发挥个人价值，
 
 追求
 
 人生目标，
 
 融入
 
 卓越国际团队，
 
 展现
 
 真我风采。
</div>

Guest Arrival Expert

<div>Additional Information 
Job Number25180613 
Job CategoryRooms &amp; Guest Services Operations 
LocationAl Bustan Palace a Ritz-Carlton Hotel, PO Box 1998, Muscat, Oman, Oman 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div> 
<div>Nuestro trabajo no consiste solo en que el registro de entrada o salida del hu&eacute;sped sea fluida. Adem&aacute;s de eso, se trata de construir una experiencia que sea &uacute;nica y memorable para el hu&eacute;sped. Nuestros Expertos en experiencias de los hu&eacute;spedes toman la iniciativa para ofrecer una amplia gama de servicios que gu&iacute;en a nuestros hu&eacute;spedes en su estad&iacute;a. Se sienten empoderados para estar en movimiento y hacer lo que hay que hacer en cada momento. Ya est&eacute;n realizando tareas operativas, ocup&aacute;ndose de solicitudes de los hu&eacute;spedes, completando informes o comentando eventos y lugares destacados del &aacute;rea local, los Expertos en la experiencia del hu&eacute;sped consiguen que esas transacciones sean parte de la experiencia del hu&eacute;sped. 
<div></div>
Al margen de cu&aacute;l sea su puesto, hay una serie de cosas fundamentales para el &eacute;xito (crear un espacio de trabajo seguro, seguir las directrices y procedimientos de la compa&ntilde;&iacute;a, respetar la confidencialidad, proteger los activos de la compa&ntilde;&iacute;a, mantener los est&aacute;ndares de calidad y asegurarse de que su uniforme, apariencia personal y comunicaci&oacute;n sea profesional. Los Expertos en la experiencia del hu&eacute;sped est&aacute;n siempre en marcha (se ponen de pie, se sientan, andan durante largos ratos) y se implican en todo tipo de tareas (mover cosas, levantar, llevar, empujar y colocar objetos de menos de 10 libras sin ayuda). Es fundamental que los Expertos en la experiencia del hu&eacute;sped hagan siempre bien esas tareas (y otras tareas razonables que se les solicite) para que los hu&eacute;spedes est&eacute;n satisfechos y el hotel funcione. 
<div></div>
APTITUDES DESEABLES 
<div></div>
Educaci&oacute;n:T&iacute;tulo de estudios secundarios o certificado equivalente de un programa de Desarrollo de Educaci&oacute;n General 
<div></div> 
(General Educational Development, GED). 
<div></div>
Experiencia laboral af&iacute;n:No se requiere experiencia laboral af&iacute;n. 
<div></div>
Experiencia como supervisor:No se requiere experiencia como supervisor. 
<div></div>
Licencia o certificaci&oacute;n:Ninguna</div> 
<div></div>
<div></div>En Marriott International, nos comprometemos a ofrecer igualdad de oportunidades, a hacer que todos se sientan bienvenidos y a facilitar el acceso a oportunidades laborales. Promovemos activamente un entorno en el que se valora y celebra la diversidad de or&iacute;genes de nuestros asociados. Nuestra gran fortaleza yace en la exquisita fusi&oacute;n de culturas, talentos y experiencias de nuestros asociados. Nos comprometemos a no discriminar por motivos de discapacidad, condici&oacute;n de veterano u otras caracter&iacute;sticas protegidas por la legislaci&oacute;n vigente.
Con m&aacute;s de 100 hoteles galardonados en todo el mundo, las damas y caballeros de The Ritz-Carlton crean experiencias tan excepcionales que el hu&eacute;sped recuerda durante mucho tiempo, incluso cuando ya se ha ido. Queremos atraer a los mejores profesionales del sector hotelero del mundo para que creen recuerdos duraderos, ya que creemos que todos tienen &eacute;xito cuando est&aacute;n empoderados para ser creativos, amables y compasivos. 
<div>
 
Todos los d&iacute;as, establecemos los est&aacute;ndares para un servicio de lujo excepcional y especial en todo el mundo y nos enorgullecemos de brindar excelencia en el cuidado y el confort de los hu&eacute;spedes.</div><div>
 
Tu funci&oacute;n ser&aacute; asegurarte de que los &ldquo;est&aacute;ndares de oro&rdquo; de The Ritz-Carlton se cumplan con amabilidad y atenci&oacute;n todos los d&iacute;as. Los est&aacute;ndares de oro son la base de The Ritz-Carlton, lo que nos gu&iacute;a para que cada d&iacute;a sea mejor que el anterior. Gracias a esta base y la creencia de que nuestra cultura conduce al &eacute;xito, The Ritz Carlton se ha ganado la reputaci&oacute;n de marca mundial l&iacute;der en el sector hotelero de lujo. Como parte del equipo, aprender&aacute;s y pondr&aacute;s en pr&aacute;ctica los est&aacute;ndares de oro, como la promesa del empleado, el credo y los valores de servicio. Adem&aacute;s, te prometemos que te ofreceremos la oportunidad de estar orgulloso del trabajo que haces y de tu equipo.</div><div>
 
Al unirte a The Ritz-Carlton, te unes a una cartera de marcas con Marriott International. Estar&aacute;s donde puedes llevar a cabo tu mejor trabajo, comenzar&aacute;s a cumplir tu prop&oacute;sito, formar&aacute;s parte de un incre&iacute;ble equipo mundial y te convertir&aacute;s en tu mejor versi&oacute;n.</div></div></div>

Shangri-La Group

<div>
 
 Shangri-La Barr Al Jissah Muscat
 
 , Sultanate of Oman
 
 
 Nestled in between the dramatic backdrop of rugged mountains and the pristine waters of the Sea of Oman, Shangri-La&rsquo;s Barr Al Jissah Resort and Spa is set on 124 acres of stunning scenery and home to three spectacular hotels: the family orientated Al Waha comprises 262 rooms, the diverse Al Bandar comprises 198 deluxe rooms and the luxurious and most exclusive Al Husn has 180 elegantly appointed guestrooms and suites. The resort also features 22 Food and Beverage outlets, 1,056 sqm ballroom with 8 breakout rooms, wide variety of recreational facilities, and a spa with 12 treatment villas.
 
 
 The Spa Therapist is responsible for delivering a wide range of spa treatments to guests in a professional, courteous, and personalized manner. The role contributes to guest satisfaction and wellness by providing high-quality service, maintaining treatment standards, and ensuring a relaxing and rejuvenating spa experience.
 
 
 
 Key Responsibilities
 
 
 
 
 Treatment Delivery:
 
 
 
 <ul>
 <li>
 Perform massage, body, and facial treatments as per established protocols and guest needs.
 </li>
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 Customize services based on individual guest preferences, health conditions, and expectations.
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 Ensure a calm and therapeutic atmosphere in treatment rooms at all times.
 
 
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 Guest Experience &amp; Communication
 
 
 
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 Welcome guests with warmth and professionalism.
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 Conduct pre-treatment consultations to understand guest preferences and medical history.
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 Recommend suitable treatments, home care products, and wellness advice based on guest needs.
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 Follow up with guests after treatments to ensure satisfaction and build loyalty.
 
 
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 Spa Cleanliness &amp; Setup
 
 
 
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 Prepare treatment rooms with the necessary products, linens, and equipment.
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 Maintain high standards of hygiene and cleanliness in all spa areas.
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 Sanitize tools and equipment according to spa health and safety standards.
 
 
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 Product Knowledge &amp; Promotion
 
 
 
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 Stay updated on all spa services, products, and ongoing promotions.
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 Upsell treatments and retail products to enhance the guest experience and drive revenue.
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 Participate in product and treatment training sessions as required.
 
 
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 Coordination &amp; Reporting
 
 
 
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 Communicate effectively with the spa receptionist and other team members for seamless operations.
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 Report guest feedback, maintenance issues, or supply needs to the Spa Manager.
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 Assist in inventory control by tracking product usage and informing of low stock levels.
 
 
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 Standards &amp; Policies
 
 
 
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 Adhere to company grooming, behavior, and confidentiality standards.
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 Follow all health, safety, and wellness regulations within the spa.
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 Maintain a professional demeanor and appearance at all times.
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Spa Therapist

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