hr generalist

human resources officer Jobs in Alexandria

human resources officer

guest relations agent

Paradise Inn Group

<div><div>Guest Relations Agent 
</div><div>
Job Summary:</div><div>
The Guest Relations Agent plays a vital role in ensuring each guest enjoys a comfortable and pleasant stay, making full use of the hotel&rsquo;s services and amenities. This position is key to enhancing guest satisfaction, fostering guest loyalty, and supporting the hotel&rsquo;s long-term success. The agent also handles and resolves issues efficiently to contribute to smooth daily operations. 
</div><div>
Key Responsibilities:</div><ul><li>
Review arrival lists to identify and prepare for VIP guests.</li><li>
Personally greet VIP guests and serve as their point of contact throughout their stay.</li><li>
Provide guests with accurate information about hotel services, amenities, and local attractions.</li><li>
Log all guest interactions using CRM software or a logbook to maintain service continuity.</li><li>
Demonstrate empathy and problem-solving skills when handling guest complaints or concerns.</li></ul><div></div><div> 
Requirements:</div><ul><li>
2&ndash;3 years of experience in a similar role within the hospitality industry.</li><li>
Bachelor&rsquo;s degree in Tourism, Hotel Management, or a related field.</li><li>
Active listening skills to understand and anticipate guest needs.</li><li>
Strong problem-solving abilities to handle guest issues efficiently.</li><li>
Excellent oral communication skills for interacting with guests and team members.</li><li>
Ability to multitask and prioritize guest needs in a dynamic environment.</li><li>
Proficient computer skills, including use of reservation systems, email, and CRM software.</li><li>
Familiarity with hotel health and safety standards.</li></ul> 

About Paradise Inn Group: 
Luxury hotel Dating back to the early 20th century, this historic hotel is right on Alexandria&rsquo;s waterfront where breakfast can be enjoyed on the rooftop terrace with panoramic Corniche views.Accommodations: The hotels have 5 room categories, All Rooms are fully renovated and decorated with Luxurious Fabrics: Standard, Deluxe, Superior, Junior Suite, and Royal Suite.Amenities: Coffee tray, Satellite Tv, Free Wi-Fi, Daily newspapers, Mini bar, Private bathroom, Toiletries kit, Sippers, Hair dryer, and a Balcony.Facilities: 24 hours room service, Laundry, Dry cleaning, 24 hours security, Valet parking.Halls: Queen Elizabeth, Prince of Wales, King EdwardOutlets: Blue harbor Cafe &amp; Restaurant - Skyroof Rooftop LoungeLocations: The hotel is situated a 2-minute walk from the El Raml Train Station and the sandy beaches. The library of Alexandria is 1.5 km away, located 1 km from Constantine Cavafy Museum, 2 km from the Opera, 2 km from Qaitbait CitadelNear to The Central Bank of Egypt, Embassies and Consulates, Tourist Organizations, 24 mins / 8 km to City Centre Alexandria.</div>

Guest Relations Agent

<div>
 
 Job Summary
 
 
 
 The Guest Relations Agent plays a vital role in ensuring each guest enjoys a comfortable and pleasant stay, making full use of the hotel&rsquo;s services and amenities. This position is key to enhancing guest satisfaction, fostering guest loyalty, and supporting the hotel&rsquo;s long-term success. The agent also handles and resolves issues efficiently to contribute to smooth daily operations.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Review arrival lists to identify and prepare for VIP guests.
 </li>
 <li>
 Personally greet VIP guests and serve as their point of contact throughout their stay.
 </li>
 <li>
 Provide guests with accurate information about hotel services, amenities, and local attractions.
 </li>
 <li>
 Log all guest interactions using CRM software or a logbook to maintain service continuity.
 </li>
 <li>
 Demonstrate empathy and problem-solving skills when handling guest complaints or concerns.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 2&ndash;3 years of experience in a similar role within the hospitality industry.
 </li>
 <li>
 Bachelor&rsquo;s degree in Tourism, Hotel Management, or a related field.
 </li>
 <li>
 Active listening skills to understand and anticipate guest needs.
 </li>
 <li>
 Strong problem-solving abilities to handle guest issues efficiently.
 </li>
 <li>
 Excellent oral communication skills for interacting with guests and team members.
 </li>
 <li>
 Ability to multitask and prioritize guest needs in a dynamic environment.
 </li>
 <li>
 Proficient computer skills, including use of reservation systems, email, and CRM software.
 </li>
 <li>
 Familiarity with hotel health and safety standards.
 
 
 </li>
 </ul>
 
 About Paradise Inn Group
 
 
 
 Luxury hotel Dating back to the early 20th century, this historic hotel is right on Alexandria&rsquo;s waterfront where breakfast can be enjoyed on the rooftop terrace with panoramic Corniche views.Accommodations: The hotels have 5 room categories, All Rooms are fully renovated and decorated with Luxurious Fabrics: Standard, Deluxe, Superior, Junior Suite, and Royal Suite.Amenities: Coffee tray, Satellite Tv, Free Wi-Fi, Daily newspapers, Mini bar, Private bathroom, Toiletries kit, Sippers, Hair dryer, and a Balcony.Facilities: 24 hours room service, Laundry, Dry cleaning, 24 hours security, Valet parking.Halls: Queen Elizabeth, Prince of Wales, King EdwardOutlets: Blue harbor Cafe &amp; Restaurant - Skyroof Rooftop LoungeLocations: The hotel is situated a 2-minute walk from the El Raml Train Station and the sandy beaches. The library of Alexandria is 1.5 km away, located 1 km from Constantine Cavafy Museum, 2 km from the Opera, 2 km from Qaitbait CitadelNear to The Central Bank of Egypt, Embassies and Consulates, Tourist Organizations, 24 mins / 8 km to City Centre Alexandria.
</div>

Hilton

<div>
 A Human Resources Officer is responsible for supporting and advising management on proper policies and procedures to deliver an excellent staff experience while assisting with employee relations.
 
 
 
 What will I be doing?
 
 
 
 As a Human Resources Officer, you are responsible for supporting and advising management on proper policies and procedures to deliver an excellent staff experience. A Human Resources Officer will also be required to manage succession planning and employee relations. Specifically, you will be responsible for performing the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Support and advise Managers on proper policies and procedures
 </li>
 <li>
 Manage succession planning with senior managers during the bi-annual appraisal process
 </li>
 <li>
 Manage employee relations issues in the hotel in a confidential manner, including disciplinaries, grievances, and capability
 </li>
 <li>
 Ensure absence monitoring is in line with company guidelines
 </li>
 <li>
 Maintain online personnel system, payroll system, and monthly reporting
 </li>
 <li>
 Ensure recruitment and selection process is adhered to and ensure that appropriate immigration checks are carried out
 </li>
 <li>
 Assist in determining departmental training requirements
 </li>
 <li>
 Ensure completion of training for hotel security, fire regulations and other health and safety legislation
 </li>
 <li>
 Assist in the organisation of Team Member social events
 </li>
 <li>
 Work with local organisations and schools to promote the hospitality industry
 </li>
 <li>
 Promote and endorse staff benefits
 </li>
 <li>
 Assist and resolve team member and management queries
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 A Human Resources Officer serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Previous experience in Human Resources Officer or equivalent role
 </li>
 <li>
 Positive attitude
 </li>
 <li>
 Good communication and people skills
 </li>
 <li>
 Committed to delivering a high level of customer service, both internally and externally
 </li>
 <li>
 Excellent grooming standards
 </li>
 <li>
 Flexibility to respond to a range of different work situations
 </li>
 <li>
 Ability to work under pressure
 </li>
 <li>
 Ability to work on their own or in teams
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 CIPD qualified or working towards qualification, or equivalent
 </li>
 <li>
 Knowledge of hospitality
 </li>
 <li>
 Good knowledge of employment law and employee relations
 </li>
 <li>
 IT proficiency
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hilton Alex Green Plaza
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Human Resources
</div>

Human Resources Officer

Qureos

<div>Head Of Human Resources Department&rsquo; Team
 
Location: Alexandria &ndash; Egypt (Alexandria Residents only)
 
Company: Eshratex Cotton Spinning
 
Job Type: Full-Time, Factory Based (Borg Al Arab- Industrial Area #2) 
 
Job Summary: 
We are seeking an experienced and dynamic Head of Human Resources depart' Team
((Males Only)) to lead our team through the entire HR function.
This is a hands-on leadership role critical to driving our organizational culture, enhancing employee engagement, and managing all aspects of human resources and industrial relations within a fast-paced manufacturing environment. The ideal candidate will be a proactive leader with a proven track record in managing blue-collar workforce dynamics, union relations, and strategic HR initiatives. 
Key Responsibilities:<ul><li> 
Strategic Leadership: Develop and execute HR strategies that align with business objectives, including talent management, succession planning, and organizational development.</li>
<li>Talent Acquisition &amp; Management: Oversee end-to-end recruitment for all levels. Develop robust onboarding and retention programs.</li>
<li>Performance Management: Implement and manage a fair and effective performance review system to drive high performance and employee development.</li>
<li>Training &amp; Development: Identify skill gaps and coordinate training programs to enhance workforce capabilities, technical skills, and safety compliance.</li>
<li>Policy &amp; Compliance: Ensure 100% adherence to all labor laws, statutory regulations, and internal policies. Manage audits and ensure all HR practices are legally compliant.</li>
<li>Compensation &amp; Benefits: Oversee the design and administration of competitive compensation structures and benefits programs.</li>
<li>HR Analytics: Utilize HR metrics and data to provide insights to leadership on workforce trends, turnover, productivity, and engagement.</li> 
</ul>
Required Qualifications &amp; Experience: 
<ul><li>
Bachelor or Master&rsquo;s degree in Human Resources, Business Administration, or a related field.</li>
<li>10+ years of progressive HR experience, with at least 5 years in a leadership role within a manufacturing, spinning mill, or textile plant.</li>
<li>Non-negotiable, hands-on experience in handling Industrial Relations
</li><li>In-depth knowledge of labour laws, statutory compliance, and wage regulations.</li>
<li>Proven experience in talent acquisition, performance management, and compensation structuring.</li>
<li>Strong leadership, negotiation, and conflict-resolution skills.</li>
<li>Excellent communication and interpersonal abilities, with fluency in [English].</li></ul></div>

Head of HR Depart' Team - Eshratex Spinning S.A.E

Eshratex Spinning S.A.E

Human Resource's Team Leader&nbsp;&nbsp;Location:&nbsp;Alexandria – Egypt (Alexandria Residents only)&nbsp; Company:&nbsp;Eshratex Cotton Spinning&nbsp;Job Type:&nbsp;Full-Time, Factory Based (Borg Al Arab- Industrial Area #2)&nbsp;&nbsp;Job Summary: We are seeking an experienced and dynamic&nbsp;Human Resource's Team Leader&nbsp; ((Males Only))&nbsp;to lead our team through the entire HR function.&nbsp;This is a hands-on leadership role critical to driving our organizational culture, enhancing employee engagement, and managing all aspects of human resources and industrial relations within a fast-paced manufacturing environment. The ideal candidate will be a proactive leader with a proven track record in managing blue-collar workforce dynamics, union relations, and strategic HR initiatives.&nbsp;Key Responsibilities:<ul><li>Strategic Leadership:&nbsp;Develop and execute HR strategies that align with business objectives, including talent management, succession planning, and organizational development.</li><li>Talent Acquisition &amp; Management:&nbsp;Oversee end-to-end recruitment for all levels. Develop robust onboarding and retention programs.</li><li>Performance Management:&nbsp;Implement and manage a fair and effective performance review system to drive high performance and employee development.</li><li>Training &amp; Development:&nbsp;Identify skill gaps and coordinate training programs to enhance workforce capabilities, technical skills, and safety compliance.</li><li>Policy &amp; Compliance:&nbsp;Ensure 100% adherence to all labor laws, statutory regulations, and internal policies. Manage audits and ensure all HR practices are legally compliant.</li><li>Compensation &amp; Benefits:&nbsp;Oversee the design and administration of competitive compensation structures and benefits programs.</li><li>HR Analytics:&nbsp;Utilize HR metrics and data to provide insights to leadership on workforce trends, turnover, productivity, and engagement.</li></ul>&nbsp;Required Qualifications &amp; Experience:<ul><li>Bachelor or Master’s degree in Human Resources, Business Administration, or a related field.</li><li>10+ years of progressive HR experience, with&nbsp;at least 5 years in a leadership role&nbsp;within a&nbsp;manufacturing, spinning mill, or textile plant.</li><li>Non-negotiable, hands-on experience in handling Industrial Relations&nbsp;</li><li>In-depth knowledge of labour laws, statutory compliance, and wage regulations.</li><li>Proven experience in talent acquisition, performance management, and compensation structuring.</li><li>Strong leadership, negotiation, and conflict-resolution skills.</li><li>Excellent communication and interpersonal abilities, with fluency in [English].</li></ul>&nbsp;

Human Resource' Team Leader

Pinerium

<div>
 
 
 Pinerium
 
 is looking for an HR Generalist to support and enhance our human resources functions. This role is ideal for HR professionals who are passionate about employee engagement, talent acquisition, compliance, and organizational development.
 
 
 
 As an HR Generalist, you will be responsible for managing recruitment, onboarding, performance management, and employee relations. You will work closely with different departments to ensure a positive workplace culture and drive HR initiatives that align with company objectives.
 
 
 
 
 Responsibilities
 
 
 
 
 <ul>
 <li>
 Oversee the
 
 end-to-end recruitment process
 
 , including sourcing, interviewing, and onboarding new employees.
 
 </li>
 <li>
 Develop and implement
 
 HR policies and procedures
 
 to ensure compliance with labor laws.
 
 </li>
 <li>
 Act as a
 
 point of contact
 
 for employee concerns, resolving issues professionally.
 
 </li>
 <li>
 Coordinate
 
 training and development programs
 
 to support employee growth.
 
 </li>
 <li>
 Assist in managing
 
 payroll, benefits administration, and leave tracking
 
 .
 
 </li>
 <li>
 Facilitate
 
 performance evaluations and feedback processes
 
 .
 
 </li>
 <li>
 Organize
 
 employee engagement initiatives and team-building activities
 
 .
 
 </li>
 <li>
 Ensure accurate
 
 HR data management
 
 in HRIS and internal databases.
 
 </li>
 <li>
 Stay updated on
 
 HR best practices and labor regulations
 
 .
 
 </li>
 </ul>
 
 
 
 Requirements
 
 
 <li>
 
 1-3 years
 
 of experience in human resources or a related role.
 
 </li>
 <li>
 
 Bachelor&rsquo;s degree
 
 in Human Resources, Business Administration, or a related field.
 
 </li>
 <li>
 Strong
 
 communication and interpersonal skills
 
 .
 
 </li>
 <li>
 Knowledge of
 
 HR laws, compliance, and best practices
 
 .
 
 </li>
 <li>
 Proficiency in
 
 HR software, HRIS, and payroll systems
 
 .
 
 </li>
 <li>
 Ability to
 
 multitask, problem-solve, and handle employee relations professionally
 
 .
 
 </li>
 <li>
 Bonus:
 
 HR certification (PHRi, SHRM-CP, CIPD) is a plus
 
 .
 
 </li>
 <li>
 
 Additional Requirement:
 
 Candidate must have their own laptop.
 
 </li>
 <li>
 Must be a non smoker (all types)
 </li>
 
 
 
 Benefits
 
 
 <li>
 Competitive
 
 salary and performance-based incentives
 
 .
 
 </li>
 <li>
 Opportunities for
 
 career growth
 
 in HR management.
 
 </li>
 <li>
 Supportive and
 
 collaborative team environment
 
 .
 
 </li>
 <li>
 Exposure to
 
 HR operations across diverse industries
 
 .
 
 </li>
</div>

HR Generalist

ACS Logistics Co.

<div>
 The
 
 HR Officer &amp; CEO Assistant
 
 is a dual-role position responsible for managing human resources functions while providing direct administrative support to the CEO. This role covers HR operations such as recruitment, employee relations, payroll coordination, and compliance, as well as executive assistance tasks including scheduling, correspondence, and coordination of CEO-related activities. The ideal candidate will be detail-oriented, proactive, and capable of handling confidential information with discretion. This role plays a vital part in ensuring smooth HR processes while enabling the CEO to focus on strategic leadership and business growth.
 
 
 
 Technical Expertise
 
 
 
 
 Decision Making
 
 
 
 
 
 Leadership
 
 
 
 
 
 
 Communication skills
 
 
 
 
 
 HR Officer &amp; CEO Assistant Qualifications &amp; Skills
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field.
 </li>
 <li>
 2&ndash;4 years of experience in HR operations and executive assistance.
 </li>
 <li>
 Strong knowledge of HR practices, labor laws, and recruitment processes.
 </li>
 <li>
 Excellent organizational, time management, and multitasking skills.
 </li>
 <li>
 Proficiency in MS Office and HR software (Odoo ERP experience is an advantage).
 </li>
 <li>
 Strong written and verbal communication skills in English (Arabic is a plus).
 </li>
 <li>
 High level of confidentiality, integrity, and professionalism.
 </li>
 </ul>
</div>

HR Officer & CEO Assistant

Explore 13+ Guest relations agent in Alexandria this September. Find roles across top companies and apply now to boost your career.

13 guest relations agent jobs IN Alexandria

Guest Relations Agent

Guest Relations Agent

Human Resources Officer

Head of HR Depart' Team - Eshratex Spinning S.A.E

Human Resource' Team Leader

HR Generalist

HR Officer & CEO Assistant