assistant housekeeping manager Jobs in Grades 4 7 2026 27 Jobs In Doha Qatar Jobs In Qatar Moph License Jobs In Qatar Jobs In Doha Qatar

assistant housekeeping manager

assistant manager - front office (arabic speaker) Jobs in Grades 4 7 2026 27 Jobs In Doha Qatar Jobs In Qatar Moph License Jobs In Qatar Jobs In Doha Qatar

assistant manager - front office (arabic speaker)

assistant reservations manager Jobs in Grades 4 7 2026 27 Jobs In Doha Qatar Jobs In Qatar Moph License Jobs In Qatar Jobs In Doha Qatar

assistant reservations manager

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assistant server - f&b support expert

front desk agent Jobs in Grades 4 7 2026 27 Jobs In Doha Qatar Jobs In Qatar Moph License Jobs In Qatar Jobs In Doha Qatar

front desk agent

guest service agent

Mövenpick

<div>Company Description 
Contemporary, convenient and perfectly positioned, the upscale M&ouml;venpick Hotel Doha is a 4-star luxury hotel, ideal for business travellers. Just 11km from Hamad International Airport and minutes from the business district, this hotel is centrally located on the prominent Corniche Road opposite the iconic Museum of Islamic Arts. 
Job Description 
We are seeking a warm, proactive, and service-driven Guest Service Agent (GSA) to join our hotel team in Doha. As part of the Front Office department, you will be responsible for delivering exceptional guest experiences from arrival to departure. The ideal candidate will have strong communication skills, a guest-focused attitude, and the ability to handle multiple tasks while maintaining high service standards.<ul><li>
Welcome guests with a warm, professional greeting and assist with check-in and check-out procedures.</li><li>
Handle room assignments, key issuance, and update guest preferences accurately in the PMS.</li><li>
Assist guests with inquiries, special requests, and hotel information to ensure a comfortable stay.</li><li>
Coordinate with Housekeeping and Engineering to ensure room readiness, maintenance follow-ups, and guest requests are completed promptly.</li><li>
Upsell room categories and promote hotel services to maximize revenue.</li><li>
Manage incoming calls, messages, and guest requests in a timely and courteous manner.</li><li>
Coordinate with Concierge, Reservations, and other hotel departments to ensure smooth operations.</li><li>
Provide accurate information regarding hotel facilities, dining options, transportation, and nearby attractions.</li><li>
Handle guest feedback and concerns professionally, offering solutions or escalating issues to the Duty Manager when necessary.</li><li>
Follow up with guests on special requests, complaints, and service recovery actions.</li><li>
Process guest payments, room charges, deposits, and refunds accurately.</li><li>
Maintain proper documentation, reports, and shift handover notes.</li><li>
Ensure the lobby and front desk area remain clean, organized, and presentable at all times.</li><li>
Adhere to hotel security, safety, and confidentiality protocols.</li><li>
Verify guest identification, maintain visitor logs, and follow standard front-office procedures.</li><li>
Follow brand standards and service guidelines at all times.</li></ul> 

Qualifications 
<ul><li>
Previous experience as a Guest Service Agent, Front Desk Agent, or in a hotel customer service role.</li><li>
Strong communication and interpersonal skills with a guest-first attitude.</li><li>
Proficiency in hotel PMS (e.g., Opera/Fidelio) is highly preferred.</li><li>
Good computer skills; proficiency in Microsoft Office applications.</li><li>
Fluency in English; Arabic or other languages are an advantage.</li><li>
Ability to multitask, stay calm under pressure, and work in a fast-paced hotel environment.</li><li>
Professional appearance, grooming, and positive attitude.</li><li>
Strong problem-solving skills and attention to detail.</li><li>
High school diploma or equivalent; hospitality-related qualifications are preferred.</li><li>
Willingness to work shifts, weekends, and public holidays.</li></ul> 

Additional Information 
Additional Information
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. 
 
Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</div>

Guest Service Agent

Mövenpick Hotels & Resorts

<div>
 
 Company Description
 
 
 
 Contemporary, convenient and perfectly positioned, the upscale M&ouml;venpick Hotel Doha is a 4-star luxury hotel, ideal for business travellers. Just 11km from Hamad International Airport and minutes from the business district, this hotel is centrally located on the prominent Corniche Road opposite the iconic Museum of Islamic Arts.
 
 
 
 Job Description
 
 
 
 We are seeking a warm, proactive, and service-driven Guest Service Agent (GSA) to join our hotel team in Doha. As part of the Front Office department, you will be responsible for delivering exceptional guest experiences from arrival to departure. The ideal candidate will have strong communication skills, a guest-focused attitude, and the ability to handle multiple tasks while maintaining high service standards.
 
 
 <ul>
 <li>
 Welcome guests with a warm, professional greeting and assist with check-in and check-out procedures.
 </li>
 <li>
 Handle room assignments, key issuance, and update guest preferences accurately in the PMS.
 </li>
 <li>
 Assist guests with inquiries, special requests, and hotel information to ensure a comfortable stay.
 </li>
 <li>
 Coordinate with Housekeeping and Engineering to ensure room readiness, maintenance follow-ups, and guest requests are completed promptly.
 </li>
 <li>
 Upsell room categories and promote hotel services to maximize revenue.
 </li>
 <li>
 Manage incoming calls, messages, and guest requests in a timely and courteous manner.
 </li>
 <li>
 Coordinate with Concierge, Reservations, and other hotel departments to ensure smooth operations.
 </li>
 <li>
 Provide accurate information regarding hotel facilities, dining options, transportation, and nearby attractions.
 </li>
 <li>
 Handle guest feedback and concerns professionally, offering solutions or escalating issues to the Duty Manager when necessary.
 </li>
 <li>
 Follow up with guests on special requests, complaints, and service recovery actions.
 </li>
 <li>
 Process guest payments, room charges, deposits, and refunds accurately.
 </li>
 <li>
 Maintain proper documentation, reports, and shift handover notes.
 </li>
 <li>
 Ensure the lobby and front desk area remain clean, organized, and presentable at all times.
 </li>
 <li>
 Adhere to hotel security, safety, and confidentiality protocols.
 </li>
 <li>
 Verify guest identification, maintain visitor logs, and follow standard front-office procedures.
 </li>
 <li>
 Follow brand standards and service guidelines at all times.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Previous experience as a Guest Service Agent, Front Desk Agent, or in a hotel customer service role.
 </li>
 <li>
 Strong communication and interpersonal skills with a guest-first attitude.
 </li>
 <li>
 Proficiency in hotel PMS (e.g., Opera/Fidelio) is highly preferred.
 </li>
 <li>
 Good computer skills; proficiency in Microsoft Office applications.
 </li>
 <li>
 Fluency in English; Arabic or other languages are an advantage.
 </li>
 <li>
 Ability to multitask, stay calm under pressure, and work in a fast-paced hotel environment.
 </li>
 <li>
 Professional appearance, grooming, and positive attitude.
 </li>
 <li>
 Strong problem-solving skills and attention to detail.
 </li>
 <li>
 High school diploma or equivalent; hospitality-related qualifications are preferred.
 </li>
 <li>
 Willingness to work shifts, weekends, and public holidays.
 
 
 </li>
 </ul>
 Additional Information
 
 
 Additional Information
 
 
 
 Our Commitment To Diversity &amp; Inclusion
 
 
 
 We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
 
 
 
 Why work for Accor?
 
 
 
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
 
 
 Do what you love, care for the world, dare to challenge the status quo!
 
 #BELIMITLESS
 
</div>

Hilton

<div>F&amp;B Guest Relations Agent
A F&amp;B Guest Relations Agent is responsible for making the guest feel at home by extending a warm welcome, assisting the guests to sit and later give them a warm send off. To assist in all ways to provide the highest degree of guest satisfaction.
What will I be doing? 
 
As a F&amp;B Guest Relations Agent , you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Hostess will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul><li>
Manage guest queries in a friendly, timely, and efficient manner</li><li>
Ensure knowledge of menu and all products</li><li>
Follow correct reporting procedures if faced with issues</li><li>
Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene</li><li>
Assists callers courteously and promptly, taking messages as necessary which are legible and accurate passing them on to the appropriate person without delay</li><li>
Has a good knowledge of the restaurant's sitting arrangements</li><li>
Comply with hotel security, fire regulations and all health and safety legislation</li></ul>
What are we looking for? 
 
A F&amp;B Guest Relations Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>
Positive attitude</li><li>
Good communication skills (oral and Written)</li><li>
Committed to delivering high levels of customer service</li><li>
Excellent grooming standards</li><li>
Flexibility to respond to a range of different work situations</li><li>
Ability to work on your own or in teams</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>
Degree in relevant area</li><li>
Experience in Food and Beverage department and/or industry</li><li>
Previous experience of cash handling</li><li>
Knowledge of Food Hygiene Regulations</li></ul> 
What is it like working for Hilton?
The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World&rsquo;s Best Workplaces.
We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton Team Member Travel discount program. Hilton prioritizes understanding and integrating our Team Members&rsquo; unique perspectives and voices&mdash;along with those of our Guests, Owners, Suppliers, and Partners&mdash;to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it&rsquo;s like to be on Team Hilton!
We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</div>

F&B Guest Relations Agent

Conservatorium Hotel

<div><div><div>Guest Relations Agent
 <div></div><div><div><ul><li>JR-04317
</li> </ul></div><div></div><div><ul><li>Rooms
</li> </ul></div><div></div><div><ul><li>Full time
</li> </ul></div><div></div><div><ul><li>Permanent
</li><div></div><li><div>Mandarin Oriental, Doha
</div></li>
</ul></div></div><div></div><div>Mandarin Oriental, Doha is looking for a Guest Relations Agent to join our Front Office team. 
 
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 
 
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences. 
 
Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay. 
 
About The Job 
 
Based at Mandarin Oriental, Doha within the Front Office Department in Doha, The Guest Relations Agent will meet and exceed guest expectations by providing efficient and courteous Guest Relations service in accordance with Legendary Quality Experiences. The Guest Relations Agent will meet, greet and escort all VIP guests and will ensure a smooth arrival and a fond farewell. It is the mission and intent of this position that the incumbent will keep the guest&rsquo;s perspective in mind at all times and carry out the mission of the Rooms Division. The Guest Relations Agent reports to the Concierge and Guest Relations Manager. 
 
As Guest Relations Agent, you will be responsible for the following duties 
<ul>
<li>
Help the Guest Relations Supervisor to inspect all VIPs rooms prior to arrival and ensure all requests are met</li>
<li>Help the Guest Relations Management Team to meet and greet guests</li>
<li>Prepare the Daily Communication Form</li>
<li>Handle amenity requests and other guest relations programmes</li>
<li>Run and Participate in the VIPs meeting</li>
<li>Assists the Front Office during need periods</li>
<li>Handles guests&rsquo; complaints</li>
<li>Works closely with Front Office, Housekeeping, Room Services, Concierge and all F&amp;B departments</li> 
</ul>
As Guest Relations Agent, we expect from you 
<ul>
<li>
Minimum 2 year of experience working in a 5-star hotel environment</li>
<li>A minimum of 1 years of Front Office experience</li>
<li>Previous experience working in the Middle East Region is an advantage</li>
<li>Strong commands of Microsoft Office products</li>
<li>Effective verbal and written communication skills in English. Arabic is an advantage</li> 
</ul>
Our commitment to you 
<ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.</li>
<li>A competitive salary and benefits packages</li>
<li>Transportation and Housing provided</li>
<li>Relocation and Vacation Tickets</li> 
</ul>
We&rsquo;re Fans. Are you?</div></div></div></div>

Guest Relations Agent

<div>Reservations Agent - Arabic Speaker at The Plaza Doha LXR, Hotels &amp; Resorts
A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. 
 
 
What will I be doing? 
As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Reservations Agent will perform the following tasks to the highest standards:<ul>
<li>Convert, quickly, inquiries into contracted business</li>
<li>Respond, positively, to sales inquiries to develop future sales leads</li>
<li>Identify sales leads, as appropriate</li>
<li>Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest's expectation</li>
<li>Provide prompt and efficient service while maintaining the hotels brand standards</li></ul>
What are we looking for? 
A Reservations Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>A passion for delivering great customer service</li>
<li>A highly professional telephone manner and excellent communication skills</li>
<li>Outstanding administration and organizational skills</li>
<li>Intermediate computer proficiency</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Previous experience in a Reservations environment</li>
<li>Tertiary qualifications, or other collegiate-level degree</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Reservations Agent - Arabic Speaker at The Plaza Doha LXR, Hotels & Resorts

Inspire Management Training Center

We are seeking a highly motivated and guest-focused Front Desk Agent (Female) to join a luxury hotel in Qatar. As the first point of contact for our guests, this role is essential in delivering exceptional service and creating memorable experiences. The ideal candidate will demonstrate excellent communication skills, professionalism, and a warm, welcoming demeanor.Key Responsibilities:<ul><li>Welcome and assist guests with a friendly and professional approach, ensuring smooth and efficient check-in and check-out procedures.</li><li>Manage room reservations, cancellations, and modifications accurately using the hotel&rsquo;s property management system.</li><li>Respond promptly and courteously to guest inquiries, requests, and concerns to ensure high levels of satisfaction.</li><li>Coordinate closely with housekeeping and maintenance teams to ensure room readiness and address guest needs.</li><li>Handle guest billing and payment transactions efficiently, including cash handling, credit card processing, and end-of-shift reconciliation.</li><li>Maintain accurate records of guest interactions, special requests, and feedback in line with hotel policies.</li><li>Ensure the front desk and lobby areas are consistently clean, organized, and welcoming.</li><li>Promote hotel services, facilities, and local attractions to enhance the overall guest experience.</li><li>Follow all safety, security, and emergency procedures as required.</li><li>Handle guest information with strict confidentiality and professionalism.</li></ul>Qualifications, Experience &amp; Skills:<ul><li>High school diploma or equivalent required; a diploma or certification in Hospitality or Hotel Management is an advantage.</li><li>Minimum of 3+ years&rsquo; experience as a Front Desk Agent in a luxury hotel environment.</li><li>Strong working knowledge of hotel reservation systems such as Opera, Fidelio, or Cloudbeds.</li><li>Excellent communication and interpersonal skills with a strong guest-centric mindset.</li><li>Professional appearance and behavior with strong organizational and multitasking abilities.</li><li>Flexibility to work weekends, public holidays, and night shifts.</li><li>Proficiency in Microsoft Office and basic administrative tools.</li><li>Must be locally available in Qatar with a valid visa and QID.</li></ul>Benefits:<ul><li>Competitive salary package</li><li>Employer-provided accommodation, meals, and transportation</li></ul>Job Types: Full-time, PermanentPay: QAR2,750.00 per monthEducation:<ul><li>Diploma (Preferred)</li></ul>Experience:<ul><li>Front Desk Agent in luxury hotels in GCC: 3 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Doha (Required)</li></ul>

Front Desk Agent – Female (Luxury Hotel Industry)

Marriott International

<div>Additional Information 
Job Number25195085 
Job CategoryReservations 
LocationMarriott Marquis City Center Doha Hotel, Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, Doha, Qatar, Qatar 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns. 
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Cluster Reservations Agent

Explore 1237+ Guest service agent in Grades 4 7 2026 27 Jobs In Doha Qatar Jobs In Qatar Moph License Jobs In Qatar Jobs In Doha Qatar this December. Find roles across top companies and apply now to boost your career.

1237 guest service agent jobs IN Grades 4 7 2026 27 Jobs In Doha Qatar Jobs In Qatar Moph License Jobs In Qatar Jobs In Doha Qatar

Guest Service Agent

Guest Service Agent

F&B Guest Relations Agent

Guest Relations Agent

Reservations Agent - Arabic Speaker at The Plaza Doha LXR, Hotels & Resorts

Front Desk Agent – Female (Luxury Hotel Industry)

Cluster Reservations Agent