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head hostess

The First Group

<div>Overview:
<div>
Soluna Restaurants and Beach Club is a Mediterranean-inspired beach club, located at the Balqis Residences on the Palm Jumeirah. Soluna offers exclusive access and unparalleled experiences to guests of The First Group Hospitality&rsquo;s portfolio of brands.</div><div>
Guests can opt for sun loungers or private cabanas and choose from a range of water sports, available at the beach. Nestled amid Dubai&rsquo;s breath-taking coastline, Soluna boasts a range of highly recommended homegrown multi-cuisine options, including artisanal pastries at Risen Caf&eacute; and Artisanal Bakery, and contemporary dining at &Egrave;nas. A daily beach and poolside menu is also available.</div><div>
Join our dynamic team committed to delivering exceptional hospitality experiences and unlock endless opportunities for professional growth with Soluna Restaurants and Beach Club.</div><div>
The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.</div><div>
Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.</div><div>
At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.</div>
Job Description:
<div>
The role of a Head Host / Hostess is essential in creating positive experience for the guests of MasterChef the TV Experience. They will provide our guests with a warm and sincere greeting and to ensure any of their special requirements are carefully communicated to the Service team. Throughout the shift, Head Hostess is responsible for managing the flow of the dining room, so that guests are seated in an efficient and timely manner that enhances their experience. Head Host / Hostess also assists the Management Team in ensuring that an effective and rigorous training program is continuously carried out for the Reception / Reservations team and in providing guidance to his/her team in a motivational atmosphere.</div><div></div><div><b><br>
JOB DUTIES</b></div><ul><li>
Assist the Management team with the execution of approved promotions, calendar holidays, special events tickets sales and bookings (Resident Chefs visits, New Year, Christmas etc).</li><li>
Ensure that menu content is always up to date, regularly liaise with the management team / Head Chef to make necessary adjustments, print / order new menu copies.</li><li>
Assist the Management Team with organization of operations before and during MasterChef winners&rsquo; residences visits</li><li>
Work closely with the Reservation Agent to make sure reservations are properly done, the CRM system and the Black Book are up-to-date. (add something)</li><li>
Answer the phone, being able to explain the location of the restaurant, its mission, vision and principles, menu, concept, design and history.</li><li>
Make regular / VIP / special occasions reservations, keep the table management system updated and inquire about allergies and special requests.</li><li>
Review existing reservations prior to the beginning of each shift, optimise seating arrangements and communicate any information about VIPs/Regulars/PWK/Groups during the briefing.</li><li>
Check the hotel occupancy and any important information from the Hotel&rsquo;s side (in-house VIPs, complaint guests etc.) and communicate this information during the briefing.</li><li>
Review, clean / discard if necessary any soiled / torn / worn out menus; print extra pages if needed.</li><li>
Ensure the restaurant is ready to receive guests prior to opening, that the table allocation is correct tables are ready in line with opening standards.</li><li>
Communicate guest information to the Captains and Managers in a timely manner.</li><li>
Warmly and graciously greet all guests upon arrival.</li><li>
When possible, open the front door for guests entering or leaving the restaurant (terrace).</li><li>
Constantly update the table management system and communicate with FOH staff to assure successful operation.</li><li>
Accommodate special seating requests for guests whenever possible, while balancing the customer flow in different service stations.</li><li>
Upon seating, offer guests a menu and inform them of their waiter&rsquo;s name. Inspect table for proper presentation and completeness.</li><li>
Thank guests as they leave and invite them to come back.</li><li>
Perform the side duties as per the side duties schedules / checklists or as per the assignment of the management.</li><li>
Complete any other work-related tasks or directives issues by your superiors in a polite, timely and accurate manner.</li><li>
Occasionally, if asked, assist servers with orders, delivery of food and clearing tables.</li><li>
Know the Sequence of Service by heart and be knowledgeable about all aspects of food, beverage, and service standards.</li><li>
Communicate all guest feedback to the Management Team, both positive and negative.</li><li>
Know by heart, maintain and regularly update Guests&rsquo; Black Book, build and maintain positive relationships with restaurant VIPs, PWK, owning company executives, MasterChef residents / winners, judges, TV celebrities etc.</li><li>
Assist in the organization of operations before and during MasterChef winners&rsquo; residences visits in terms of collecting pre-payment from the guests,</li><li>
Ensure the team is always well groomed and ready for work.</li><li>
Supervising the completion of various positions checklists and completing management checklist before every shift.</li><li>
To ensure all employees are familiar with various versions of MasterChef TV program, its core elements (MC apron, Mystery Box, elimination challenges, judges etc) and that they watched a minimum of recommended episodes.</li><li>
Ensure that OS&amp;E list is updated regularly and that the stocks are maintained appropriately.</li><li>
Update and maintain restaurant training records.</li><li>
Ensure that the correct team attendance hours in the people management system are submitted for approval on a weekly basis.</li><li>
Ensure that team manual attendance records are maintained and updated properly.</li><li>
Assist Management Team in creating weekly schedule for Reception / Reservations employees. Ensure that staffing is adequate to meet demands of business.</li><li>
Ensure that the vacation calendar book is maintained and updated properly.</li><li>
Ensure that the employees request book is maintained and updated properly.</li><li>
Regularly organize Reception / Reservations team trainings, keep training records and test employees knowledge.</li><li>
Effectively delegate duties and responsibilities down the organizational line and consistently follow-up to secure results.</li><li>
Evaluate the performance of the Reception / Reservations team. Initiate plans for career progression, recommend promotions or transfers.</li><li>
Practice good housekeeping and safety by paying constant attention and inspecting equipment, physical interior and exterior of the restaurant / building.</li><li>
Participate in community and corporate activities to promote good corporate image.</li><li>
Ensure professional execution of approved promotions, organise staff trainings about the same, liaise with suppliers and entertainers.</li><li>
Establish and maintain good relationship with various departments within the Hotel and TFG.</li><li>
Ensure that the par stock is maintained for Hostess Desk disposables, dry goods and stationary and that ordering is done on time.</li><li>
Assist the management team to complete all daily and weekly reports. i.e. Daily Sales report, Discounts/Complimentary/Promotions report</li><li>
Ensure that all food safety standards/HACCP are maintained and implemented in line with the company policy and municipality requirements.</li><li>
Maintain and practice fire and security systems and procedures.</li></ul>
Desired Skill &amp; Expertise:
<ul><li>UAE Food &amp; Beverage Operations Experience</li><li>
A Minimum of 3 years of experience in a leadership role in the restaurant reception</li></ul></div>

Head Hostess

The First Group Hospitality

KERZNER INTERNATIONAL LIMITED

<p>Malibu is an upmarket American Diner that offers great taste combined with fast and fun service. From a Food and Beverage perspective, the food will be home made in keeping with the traditions of a New York Deli. Guest can visit Malibu and hang out or dine from early morning till late.</p>
<p><strong>About the role</strong><br>As a Head Hostess at Malibu 90265, you will use your charm to carry out a natural conversation with Guests without sounding scripted or intrusive. You will demonstrate your effective communication skills, customer service skills and your efficiency as a team player by working closely with the Bar and Dining area team. You will have the opportunity to be part of the best restaurants, bars and pubs and showcase your ability to work positively in a fast-paced environment. We also make sure you have the right support with the right training and leadership along the way. You will attend both external and internal training courses, developing your skills and fine-tuning your food and beverage acumen.</p>
<p><strong>About you</strong><br>Ideally, we d love you to have an international exposure in related field or either 2-year experience worked in a luxury hotel and restaurant. Atlantis, Dubai, offers an unbeatable opportunity to grow and develop in your career right in the mix of a continuously developing city and a diverse range of cultures.</p>

Confidential Company

<ul><li>Greet guests warmly and professionally, creating a positive first impression and setting the tone for their dining experience.</li><li>Oversee and manage the entire hostess team, ensuring seamless guest flow and exceptional service delivery.</li><li>Train and mentor new hostesses, providing guidance on service standards, product knowledge, and operational procedures.</li><li>Coordinate with the kitchen and service staff to ensure smooth and efficient service, minimizing wait times and maximizing table turnover.</li><li>Maintain a clean and organized host stand and waiting area, creating a welcoming atmosphere for guests.</li><li>Manage the guest waiting list effectively, providing accurate wait times and keeping guests informed of their status.</li></ul><br/>

Atlantis the Royal

<div></div><div><div>Head Hostess, Cloud 22 - Atlatnis The Royal<br>
(18190)</div><br>
<div></div>
<p>
A part of Kerzner International, a global leader in luxury hospitality, Atlantis The Royal is the most ultra-luxury experiential resort in the world.</p><br>
<p></p>
<p>
Crafted by the world&rsquo;s leading designers, architects, and artists, it is a destination where everything has been designed to challenge the boundaries of imagination. Located on the crescent of the Palm Island, it features 760 Rooms, Suites, and Signature Penthouses with panoramic sea and skyline views. Guests experience impeccable service, Michelin-starred and celebrity chef dining, immersive wellness, and unforgettable moments at every turn.</p><br>
<p></p>
<p>
Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritized, and careers truly thrive.</p><div><b>
About the role</b></div><br>
<div>
As a Head Hostess at Cloud 22, you will use your charm to carry out a natural conversation with Guests without sounding scripted or intrusive. You will demonstrate your effective communication skills, customer service skills and your efficiency as a team player by working closely with the Bar and Dining area team. You will have the opportunity to be part of the best restaurants, bars and pubs and showcase your ability to work positively in a fast-paced environment. We also make sure you have the right support with the right training and leadership along the way. You will attend both external and internal training courses, developing your skills and fine-tuning your food and beverage acumen.</div><br>
<div></div>
<div><b>
About you</b></div><br>
<div>
Ideally, we&rsquo;d love you to have an international exposure in related field or either 2-year experience worked in a luxury hotel and restaurant. Atlantis, Dubai, offers an unbeatable opportunity to grow and develop in your career right in the mix of a continuously developing city and a diverse range of cultures.</div><br>
<div></div>
<p>
We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.</p><br>
<p></p>
<p>
With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.</p></div>

Head Hostess, Cloud 22 - Atlatnis The Royal

Dlish Cafe

<p><b>Job Title:</b> <b>Hostess / Cashier &ndash; D&rsquo;Lish Caf&eacute; (Khawaneej Branch Only)</b></p><p>D&rsquo;Lish Caf&eacute; is hiring a <b>Hostess / Cashier</b> for our <b>Al Khawaneej &ndash; Dubai</b> branch.<br/><b>Arabic speaking is a must for this position.</b></p><p><b>Responsibilities</b></p><p><b>Hostess Duties:</b></p><ul><li>Welcome and seat guests with a warm and professional attitude</li><li>Manage reservations and the waiting list</li><li>Coordinate guest flow with the service team</li><li>Maintain a clean and organized hostess area</li></ul><p><b>Cashier Duties:</b></p><ul><li>Handle customer payments accurately</li><li>Operate the POS system efficiently</li><li>Ensure correct cash handling and reconciliation</li><li>Provide excellent customer service at the counter</li></ul><p><b>Requirements</b></p><ul><li><b>Arabic speaking is mandatory</b></li><li>1&ndash;2 years experience as a Hostess, Cashier, or similar customer-facing role</li><li>Strong communication and interpersonal skills</li><li>Professional appearance and positive attitude</li><li>Ability to multitask and work under pressure</li><li>Team-oriented with a service-focused mindset</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: From AED3,200.00 per month</p>

Hostess/Cashier

Beno

<p><u>Job Description :</u> As a Client Relations Officer / Hostess, you will be the face of our company, responsible for creating a positive first impression.</p><p>Your role involves welcoming clients, assisting them with their needs, and ensuring their experience is exceptional.</p><p>You will also be responsible for maintaining a welcoming and organized environment.</p><p>Key Responsibilities : Greet and welcome clients with a friendly and professional demeanor.</p><p>Assist clients by answering inquiries and guiding them through our services / products.</p><p><b>Manage bookings efficiently.</b></p><p>Build and maintain positive relationships with clients to enhance customer loyalty.</p><p>Handle client feedback and complaints gracefully, ensuring prompt resolution.</p><p>Collaborate with team members to ensure smooth operations and high service standards.</p><p><u>Requirements :</u> Previous experience as a hostess, client relations officer, or in a customer-facing role is preferred.</p><p>Excellent communication and interpersonal skills.</p><p>Professional appearance and a positive attitude.</p><p>Strong problem-solving skills and the ability to remain calm under pressure.</p><p>Flexibility to work in shifts, including weekends and holidays.</p><p>English language is a must, additional languages is an advantage.</p><p><u>What We Offer :</u> Competitive salary and benefits package.</p><p>A dynamic and supportive work environment.</p><p>Opportunities for growth and career development.</p>

Client Service Officer / Hostess

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Head Hostess, Cloud 22 - Atlatnis The Royal

Hostess/Cashier

Client Service Officer / Hostess