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Head Hostess
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- Greet guests warmly and professionally, creating a positive first impression and setting the tone for their dining experience.
- Oversee and manage the entire hostess team, ensuring seamless guest flow and exceptional service delivery.
- Train and mentor new hostesses, providing guidance on service standards, product knowledge, and operational procedures.
- Coordinate with the kitchen and service staff to ensure smooth and efficient service, minimizing wait times and maximizing table turnover.
- Maintain a clean and organized host stand and waiting area, creating a welcoming atmosphere for guests.
- Manage the guest waiting list effectively, providing accurate wait times and keeping guests informed of their status.
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