head of digital

HDFC securities

<div>
 
 
 Job Title: Head of Digital Products
 
 
 
 
 
 
 
 About us
 
 
 
 HDFC Securities is a premier stockbroking company and a subsidiary of HDFC Bank, one of the world&rsquo;s largest financial services conglomerates. With a strong focus on technology and innovation, HDFC Securities offers a wide range of investment and trading services to retail and institutional clients, including online trading, investment advisory, and research services, making it a trusted partner for investors in India.
 
 
 
 
 
 
 Job Description
 
 
 
 We are seeking a visionary and execution-focused
 
 Head of Digital Products
 
 to lead the strategy, design, and delivery of digital platforms and solutions in our broking business. This is a leadership role responsible for creating seamless, innovative, and user-centric digital experiences across trading platforms (web/mobile), investment platforms, and backend systems, with the goal of driving customer acquisition, engagement, and retention.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 
 Product Strategy &amp; Vision
 
 
 <ul>
 <li>
 Define and own the digital product roadmap aligned with the company&rsquo;s business goals, customer needs, and regulatory frameworks (SEBI, NSE, BSE, etc.).
 </li>
 <li>
 Identify new product opportunities across equity, derivatives, commodities, IPOs, mutual funds, fixed income, and other investment products.
 </li>
 <li>
 Benchmark against best-in-class global and Indian broking platforms to ensure competitive positioning.
 </li>
 </ul>
 
 
 
 
 
 Product Development &amp; Management
 
 
 <ul>
 <li>
 Lead end-to-end digital product lifecycle from ideation to launch and iteration.
 </li>
 <li>
 Collaborate with cross-functional teams (Engineering, Design, Compliance, Marketing, Operations, Research) to deliver robust, scalable products.
 </li>
 <li>
 Drive UX/UI excellence for web and mobile trading platforms.
 </li>
 <li>
 Implement customer feedback loops and analytics to inform ongoing improvements.
 </li>
 </ul>
 
 
 
 
 
 Team Leadership
 
 
 <ul>
 <li>
 Build, mentor, and lead a high-performing product team.
 </li>
 <li>
 Foster a culture of innovation, data-driven decision-making, and agile development.
 </li>
 </ul>
 
 
 
 
 
 Tech &amp; Integration Oversight
 
 
 <ul>
 <li>
 Work closely with the Engineering team to ensure integration with market APIs, order management systems (OMS), back-office platforms, KYC systems, and payment gateways.
 </li>
 <li>
 Ensure platform security, scalability, and compliance with all regulatory requirements.
 </li>
 </ul>
 
 
 
 
 
 Stakeholder Management
 
 
 <ul>
 <li>
 Liaise with business heads, compliance officers, and senior leadership to align product initiatives with broader organizational goals.
 </li>
 <li>
 Serve as the internal and external evangelist for the company&rsquo;s digital product capabilities.
 </li>
 </ul>
 
 
 
 
 
 Required Skills &amp; Experience
 
 
 <ul>
 <li>
 12&ndash;15+ years of experience in product management, preferably in stockbroking, fintech, or BFSI.
 </li>
 <li>
 Proven track record of launching and scaling digital products in financial services.
 </li>
 <li>
 Strong understanding of capital markets, trading systems, and regulatory environment in India.
 </li>
 <li>
 Experience working with or integrating with NSE/BSE platforms, depositories (CDSL/NSDL), and SEBI regulations.
 </li>
 <li>
 Familiarity with tech stacks, APIs, mobile/web platforms, and agile development practices.
 </li>
 <li>
 Excellent leadership, communication, and stakeholder management skills.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 
 MBA/PGDM from a reputed institute or equivalent relevant qualification (preferred).
 
 
 
</div>

Head of Digital Products

Confidential Careers

<div>
 
 Head of Digital &ndash; Investment Banking Platforms &amp; Mobile App
 
 
 
 
 
 
 Role Purpose
 
 
 
 The
 
 Head of Digital
 
 will lead the end-to-end digital strategy, delivery, and ongoing evolution of the Investment Bank&rsquo;s
 
 mobile app, digital client platforms, and investment systems
 
 , with a core focus on
 
 private markets and real estate products
 
 .
 
 
 This role owns the
 
 digital investment experience
 
 for HNWIs, UHNWIs, and institutional clients&mdash;covering onboarding, portfolio visibility, deal subscriptions, reporting, and post-investment lifecycle management&mdash;while ensuring full alignment with regulatory, operational, and risk frameworks.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 1. Digital Strategy &amp; Product Ownership
 
 
 <ul>
 <li>
 Define and own the
 
 digital roadmap
 
 for:
 </li>
 <li>
 Client mobile application (iOS / Android)
 </li>
 <li>
 Web-based investment portals
 </li>
 <li>
 Internal investment and deal-management systems
 </li>
 <li>
 Translate business strategy for
 
 private equity, real estate, private credit, and structured products
 
 into scalable digital solutions.
 </li>
 <li>
 Act as
 
 Product Owner
 
 for all digital investment platforms, prioritizing features, enhancements, and releases.
 </li>
 </ul>
 
 
 
 
 
 2. Mobile App &amp; Client Experience
 
 
 <ul>
 <li>
 Lead the design and delivery of a
 
 best-in-class wealth &amp; investment mobile app
 
 , including:
 </li>
 <li>
 Digital onboarding (KYC, AML, suitability)
 </li>
 <li>
 Deal discovery and private market offerings
 </li>
 <li>
 Investment subscription and document execution
 </li>
 <li>
 Portfolio dashboards and performance reporting
 </li>
 <li>
 Capital calls, distributions, and notifications
 </li>
 <li>
 Drive UX/UI excellence tailored to
 
 HNW/UHNW client expectations
 
 .
 </li>
 <li>
 Ensure seamless omnichannel experience across mobile, web, and relationship-manager workflows.
 </li>
 </ul>
 
 
 
 
 
 3. Investment Systems &amp; Private Markets Platforms
 
 
 <ul>
 <li>
 Oversee systems supporting:
 </li>
 <li>
 Private market deal lifecycle (origination &rarr; execution &rarr; exit)
 </li>
 <li>
 Real estate investments (SPVs, funds, asset-level reporting)
 </li>
 <li>
 Fund structures (closed-end and evergreen vehicles)
 </li>
 <li>
 Capital accounts, waterfalls, fees, and carried interest visibility
 </li>
 <li>
 Ensure tight integration between:
 </li>
 <li>
 Core banking systems
 </li>
 <li>
 CRM / client data platforms
 </li>
 <li>
 Portfolio accounting and reporting engines
 </li>
 <li>
 Partner with Investment, Real Estate, and Asset Management teams to digitize workflows.
 </li>
 </ul>
 
 
 
 
 
 4. Delivery, Governance &amp; Stakeholder Management
 
 
 <ul>
 <li>
 Lead cross-functional delivery teams (internal IT, vendors, fintech partners).
 </li>
 <li>
 Own
 
 project governance
 
 , including:
 </li>
 <li>
 Timelines, budgets, and milestones
 </li>
 <li>
 Vendor selection and management
 </li>
 <li>
 Risk, dependency, and change management
 </li>
 <li>
 Act as the primary digital interface for:
 </li>
 <li>
 Investment teams
 </li>
 <li>
 Compliance, Risk, and Legal
 </li>
 <li>
 Operations and Finance
 </li>
 <li>
 Senior management and Board committees
 </li>
 </ul>
 
 
 
 
 
 5. Regulatory, Security &amp; Data Governance
 
 
 <ul>
 <li>
 Ensure platforms comply with applicable regulatory frameworks (e.g. suitability, disclosures, data privacy).
 </li>
 <li>
 Embed
 
 security-by-design
 
 , including:
 </li>
 <li>
 Data encryption
 </li>
 <li>
 Role-based access
 </li>
 <li>
 Audit trails and logging
 </li>
 <li>
 Work closely with Compliance and Risk to ensure digital products meet regulatory expectations for investment banking and private markets.
 </li>
 </ul>
 
 
 
 
 
 6. Innovation &amp; Continuous Improvement
 
 
 <ul>
 <li>
 Identify opportunities to enhance efficiency and client experience using:
 </li>
 <li>
 Automation
 </li>
 <li>
 Data analytics
 </li>
 <li>
 AI-enabled insights (where appropriate)
 </li>
 <li>
 Monitor fintech and wealth-tech trends relevant to private markets and real estate investing.
 </li>
 <li>
 Drive continuous optimization post-launch, based on usage data and client feedback.
 </li>
 </ul>
 
 
 
 
 
 Candidate Profile
 
 
 
 
 Experience
 
 
 <ul>
 <li>
 10+ years&rsquo; experience in
 
 digital product, technology, or transformation roles
 
 within:
 </li>
 <li>
 Investment banking
 </li>
 <li>
 Asset management
 </li>
 <li>
 Private equity / real estate investment platforms
 </li>
 <li>
 Wealth or private banking
 </li>
 <li>
 Proven track record delivering
 
 mobile apps and digital investment platforms
 
 in regulated financial environments.
 </li>
 <li>
 Strong exposure to
 
 private markets
 
 , real estate funds, or alternative investments (essential).
 </li>
 </ul>
 
 
 
 
 
 Technical &amp; Functional Knowledge
 
 
 <ul>
 <li>
 Deep understanding of:
 </li>
 <li>
 Private market investment structures (funds, SPVs, evergreen vehicles)
 </li>
 <li>
 Subscription, capital call, and distribution processes
 </li>
 <li>
 Portfolio reporting and performance analytics
 </li>
 <li>
 Experience working with:
 </li>
 <li>
 Core banking and investment systems
 </li>
 <li>
 CRM and client-data platforms
 </li>
 <li>
 Mobile and API-driven architectures
 </li>
 <li>
 Comfortable bridging
 
 business, technology, and regulation
 
 .
 </li>
 </ul>
 
 
 
 
 
 Education
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Engineering, Finance, or related field.
 </li>
 <li>
 MBA or Master&rsquo;s degree is a strong plus.
 </li>
 </ul>
 
 
</div>

Head of Digital - Tech

Sunrun

<div>Ever since we started in 2007, Sunrun has been at the forefront of connecting people to the cleanest energy on Earth. It&rsquo;s why we&rsquo;ve become the #1 home solar and battery company in America. Today, we&rsquo;re on a mission to change the way the world interacts with energy, and we&rsquo;re building a company and brand that puts power at the center of life. And we&rsquo;re doing it by designing a dynamic culture where employee development, well-being, and safety come first. We&rsquo;re unlike any other solar company. Our vertically integrated model gives us total control over every part of the energy lifecycle &ndash; from sale through installation and beyond &ndash; so you can find endless opportunities for growth. Come join a career you can grow in and a culture you can run with.
As a leader at Sunrun, you&rsquo;ll bring our leadership principles to life by creating the experience, leading by example, and communicating well &amp; often. You&rsquo;ll keep score to drive results, develop people to help them grow, and build a deliberate culture where our values shine: We Love People, We Love to Create, and We Love to Run. Most importantly, you&rsquo;ll attract and retain top talent to help Sunrun build the best team on the planet. Together, we run.
Sunrun is seeking a Head of Digital Marketing to lead our digital growth strategy across paid media, SEO, lifecycle marketing, conversion rate optimization (CRO), and attribution. This role will be accountable for driving measurable business impact through data-driven decision-making, cross-functional leadership, and continuous optimization. The ideal candidate brings a strong owner mentality, can influence at all levels, and is equally comfortable setting strategy and diving into execution.
Key Responsibilities<ul><li>
Own and lead Sunrun&rsquo;s digital marketing strategy across paid media, SEO, lifecycle marketing, CRO, and attribution.</li><li>
Drive customer acquisition, engagement, and conversion performance through disciplined testing, experimentation, and optimization.</li><li>
Establish and manage performance measurement frameworks, attribution models, and reporting to clearly demonstrate ROI.</li><li>
Translate complex performance data into actionable insights and recommendations for senior leadership.</li><li>
Partner cross-functionally with Product, Analytics, Creative, Technology, Sales, and Operations to align digital initiatives with business objectives.</li><li>
Take full accountability for digital performance, results, and outcomes; proactively adjust strategy to meet or exceed targets.</li><li>
Balance long-term strategic planning with hands-on execution when needed to accelerate results.</li><li>
Collaborating with sales leadership to optimize conversion.</li><li>
Manage a marketing budget of 40+ million dollars.</li><li>
Work closely with paid media partners.</li><li>
Lead, mentor, and develop a high-performing digital marketing team</li></ul>
Qualifications<ul><li>
10+ years of experience in digital marketing, performance marketing, or growth roles, with progressive leadership responsibility.</li><li>
5+ years managing and developing high-performing teams and/or agencies.</li><li>
Deep expertise in paid media, SEO, lifecycle marketing, CRO, and attribution.</li><li>
Highly analytical and data-driven, with strong problem-solving skills and experience leveraging data to drive decisions.</li><li>
Proven ability to communicate clearly and influence stakeholders at all levels, including executive leadership.</li><li>
Strong owner mentality with demonstrated accountability for performance and results.</li></ul>
Recruiter:
Amanda Frock (amanda.frock@sunrun.com)
Please note that the compensation information is made in good faith for this position only. It assumes that the successful candidate will be located in markets within the United States that warrant the compensation. Please speak with your recruiter to learn more.
Starting salary/wage for this opportunity:
$131,796.00 to $175,728.00
Compensation decisions will not be based on a candidate's salary history. You can learn more here.
This job description outlines the primary responsibilities, some essential job functions, and qualifications for the role. It may not include all essential functions, tasks, or requirements. If you are a qualified individual with a disability and you need reasonable accommodation during the hiring process or to perform this role, please contact us at candidateaccommodations@sunrun.com.
Sunrun is proud to be an equal opportunity employer that does not tolerate discrimination or harassment of any kind. We believe that empowering people and valuing their differences are essential for our mission of connecting people to the cleanest energy on earth. Learn more here: EEO | Sunrun</div>

Head of Digital Marketing

Master fedi team

We are seeking an experienced and strategic Head of Digital Marketing to lead and scale our digital marketing operations remotely. This role is responsible for driving brand visibility, lead generation, and revenue growth through data-driven digital strategies across multiple platforms.The ideal candidate is a remote-first leader who can manage teams, campaigns, and performance independently while collaborating closely with leadership.Key Responsibilities<ul><li>Develop and execute the overall digital marketing strategy aligned with company objectives</li><li>Plan, launch, and optimize digital campaigns across Meta, Google, TikTok, YouTube, LinkedIn, and other platforms</li><li>Lead performance marketing, lead generation, and conversion optimization initiatives</li><li>Oversee content strategy, social media, and brand positioning</li><li>Analyze KPIs (ROAS, CPL, CAC, conversion rates) and continuously optimize results</li><li>Manage and mentor remote team members or external agencies</li><li>Coordinate with sales and operations teams to align marketing with business goals</li><li>Manage digital marketing budgets, forecasts, and reporting</li><li>Stay updated on digital trends, tools, and platform changes</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Marketing, Business, or related field (preferred)</li><li>Minimum 5 years of experience in digital marketing</li><li>At least 2 years in a leadership or head-level role</li><li>Strong hands-on experience with paid advertising platforms</li><li>Proven track record in remote work and team management</li><li>Strong analytical and reporting skills</li><li>Excellent communication and time management skills</li><li>Ability to work independently across time zones</li></ul>Preferred Qualifications<ul><li>Experience managing remote teams or agencies</li><li>Experience in performance marketing or growth roles</li><li>Experience in fitness, sports, wellness, or lifestyle industries is a plus</li><li>GCC market experience is an advantage</li></ul>What We Offer<ul><li>Competitive salary (based on experience)</li><li>Performance-based incentives</li><li>Fully remote working environment</li><li>Opportunity to lead and scale digital growth</li><li>Long-term collaboration and career growth</li></ul>How to ApplyApply via Indeed with:<ul><li>Updated CV</li><li>Brief summary of digital campaigns or growth results you&rsquo;ve led</li></ul>Job Type: Full-timePay: E&pound;6,000.00 - E&pound;7,999.00 per month

Head of Digital Marketing (Remote)

Hahnemann Charitable Mission Society

Job Responsibilities &ndash; Head of Digital (graphic designer)1. Digital Strategy &amp; BrandingDevelop and execute complete digital marketing and branding strategy.Maintain consistent brand identity across all digital platforms.Create brand guidelines for social media, website, and marketplace platforms.Plan promotional campaigns, festive creatives, and offer designs.2. Graphic Design &amp; Creative ManagementDesign social media posts, banners, ads, brochures, and product creatives.Create Amazon, Flipkart, Meesho listing images and A+ content.Develop logo designs, packaging designs, and product labels.Ensure high-quality visuals aligned with brand aesthetics.Supervise and guide the creative team (if applicable).3. Social Media ManagementPlan and schedule content calendars.Design engaging posts, reels covers, story creatives.Monitor engagement, growth, and performance metrics.Run and optimize paid ad creatives.4. Video Editing &amp; MultimediaCreate promotional videos, reels, and product showcase videos.Edit ads for platforms like Instagram, Facebook, and YouTube.Add motion graphics and basic animation where required.5. E-commerce &amp; Marketplace Creative OptimizationDesign high-converting product images.Optimize infographics with key features and keywords.Work closely with marketplace teams for listing improvements.6. Website &amp; UI CoordinationDesign website banners, landing pages, and promotional sections.Coordinate with developers for UI/UX improvements.Ensure responsive and attractive website visuals.7. Performance &amp; AnalyticsAnalyze campaign performance.Improve creatives based on engagement and conversion data.A/B testing of designs and ad creatives.8. Tools &amp; Technical SkillsProficiency in Photoshop, Canva, Illustrator, Premiere Pro, After Effects.Knowledge of digital ads (Meta, Google Ads).Job Type: Full-timePay: ₹15,000.00 - ₹35,000.00 per monthWork Location: In person

Head of Digital(graphic designer)

Circles

<div>
 Founded in 2014, Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos.
 
 
 Today, Circles partners with leading telco operators across multiple countries and continents, including KDDI Corporation, Etisalat Group (e&amp;), AT&amp;T, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions of consumers globally.
 
 
 Besides its SaaS business, Circles operates three other distinct businesses:
 
 
 <ul>
 <li>
 Circles.Life: A wholly-owned digital lifestyle telco brand based in Singapore, Circles.Life is powered by Circles&rsquo; SaaS platform and pioneering go-to-market strategies. It is the digital market leader in Singapore and has won numerous awards for marketing, customer service, and innovative product offerings beyond connectivity.
 </li>
 <li>
 Circles Aspire: A global provider of Communications Platform-as-a-Service (CPaaS) solutions. Its cloud-based Experience Cloud platform enables enterprises, service providers and developers to deliver and scale mobile, messaging, IoT, and connectivity services worldwide.
 </li>
 <li>
 Jetpac: Specializing in travel tech solutions, Jetpac provides seamless eSIM roaming for over 200 destinations and innovative travel lifestyle products, redefining connectivity for digital travelers. Jetpac was awarded Travel eSIM of the Year.
 
 
 </li>
 </ul>
 Circles is backed by renowned global investors, including Peak XV Partners (formerly Sequoia), Warburg Pincus, Founders Fund, and EDBI (the investment arm of the Singapore Economic Development Board), with a track record of backing industry challengers.
 
 
 
 Role Overview
 
 
 
 We&rsquo;re looking for an experienced and strategic Head of Growth and Digital Marketing to drive user acquisition, engagement, and retention across multiple channels for innovative, digital first telecommunications brands around the world.
 
 
 This role is critical in developing and implementing growth marketing strategies to meet our ambitious targets, leveraging data, martech tools, digital experimentation, and an in-depth understanding of consumer behavior to make informed, impactful decisions.
 
 
 The role will oversee agencies including those responsible for digital marketing, media planning and web development.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Growth Marketing Strategy &amp; Implementation: Design and execute comprehensive growth marketing strategies to fuel user acquisition, engagement, and retention in alignment with business goals.
 </li>
 <li>
 Go-To-Market Plan: Manage day-to-day execution and on-time delivery of marketing activities to achieve key commercial objectives, ensuring seamless go-to-market strategy implementation.
 </li>
 <li>
 Marketing Channel Optimization: Oversee and optimize all marketing channels, including both organic and paid channels, ensuring maximum impact and efficiency.
 </li>
 <li>
 Data Analysis: Leverage data and performance metrics to generate insights that drive optimization and improved user engagement.
 </li>
 <li>
 Martech and digital tools: Tap into latest tools and technologies to elevate performance.
 </li>
 <li>
 Digital Experimentation and Testing: Develop and conduct A/B tests and other digital experiments aimed at maximizing conversion rates and refining customer experience.
 </li>
 <li>
 Insights and Reporting: Monitor campaign performance and compile reports with actionable insights, adjusting strategies based on findings to consistently improve results.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Experience: 8+ years in growth or digital marketing, with a strong track record of driving user growth, engagement, and retention in fast-paced environments.
 </li>
 <li>
 Analytical Skills: Proficient in data analysis, with the ability to interpret metrics and translate insights into effective strategies.
 </li>
 <li>
 Technical Skills: Hands-on experience with digital marketing platforms, CRM systems, and other martech tools essential for campaign management and reporting.
 </li>
 <li>
 Team Management: Experience building, nurturing and developing a high performance team
 </li>
 <li>
 Experimentation: Skilled in A/B testing and digital experimentation, with a focus on conversion rate optimization.
 </li>
 <li>
 Creative Problem-Solving: Demonstrated ability to develop innovative solutions and growth tactics.
 </li>
 <li>
 Communication &amp; Collaboration: Strong communicator with the ability to work cross-functionally, leading and influencing teams towards shared growth objectives.
 </li>
 <li>
 Industry Knowledge: Experience in zero-to-one startups, digital first businesses, or telecommunications is highly desirable.
 
 
 </li>
 </ul>
 
 What&rsquo;s On Offer
 
 
 
 <ul>
 <li>
 Career Development: Be a part of an innovative telecommunications company, helping to reshape the industry.
 </li>
 <li>
 Unique Growth Opportunity: Work on high-impact projects at both the startup and scale-up stages of growth.
 </li>
 <li>
 Autonomy &amp; Ownership: Enjoy full autonomy in managing your portfolio and setting your path to success.
 </li>
 <li>
 Dynamic Environment: Join a vibrant, fast-paced team of smart, driven colleagues who are passionate about growth and technology.
 </li>
 <li>
 Attractive Package: Competitive salary and benefits, plus opportunities for further career advancement in a high-growth, high-tech environment.
 
 
 </li>
 </ul>
 Circles is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age.
 
 
 
 Data Protection and Privacy Statement
 
 
 
 By submitting an application for this position, you, as the applicant, or your authorised representative(s), consent to
 
 Circles&rsquo; Candidate Data Protection and Privacy Policy.
 
 You also agree to the collection, use, and/or disclosure of your personal data by us solely for recruitment purposes as specified in the Policy. You acknowledge that you have read and understood the Policy, are aware of your rights regarding your personal data, and accept the terms relating to international data transfers, where applicable. You further understand that you may withdraw consent at any time, which may affect our ability to consider your application. In instances where your personal data or application is submitted by a third party, it is understood that such third party has been duly authorised by you to disclose the relevant personal data and provide consent on your behalf, and that you have been made aware of this Policy.
 
 
 To all recruitment agencies: Circles will only acknowledge resumes shared by recruitment agencies if selected in our preferred supplier partnership program.
 
 
 Please do not forward resumes to our jobs alias, Circles, employees or any other company location. Circles will not be held accountable for any fees related to unsolicited resumes not uploaded via our ATS.
</div>

Head of Digital Growth & Marketing

Emirates NBD

<div>
 
 
 Organization Unit Purpose
 
 
 <ul>
 <li>
 The Transaction Banking Services (TBS) unit provides a full-featured product suite covering Cash Management, Payments, Trade and Supply Chain Finance solutions which enables clients to optimize their working capital and also build efficiency and automation in their day-to-day business operations.
 </li>
 <li>
 TBS provides an integrated single window approach for all transactional requirements of its corporate clientele across various segments and sectors such as commercial, government and financial institutions. It aims at assisting them with innovative financing and payment solutions as well as offers the convenience of interacting with the bank, away from traditional means.
 </li>
 <li>
 The Transaction Banking team continuously interacts with CFO&rsquo;s and Treasury Teams of its corporate clients and is committed to build strong relationships by meeting their underlying organizational objectives.
 </li>
 </ul>
 
 
 
 
 
 Job Purpose
 
 
 
 The
 
 scope
 
 of this role includes:
 
 <ul>
 <li>
 2 Entities &ndash; Emirates NBD, Emirates Islamic
 </li>
 <li>
 6 Countries - UAE, KSA, Egypt, India, London, Singapore
 </li>
 </ul>
 
 
 
 
 
 
 End to end Channel and Platform Management
 
 
 
 
 The
 
 Head of Digital Channels
 
 is responsible for shaping and implementing the &ldquo;
 
 CHANGE THE BANK
 
 &rdquo; strategy for the following
 
 channels and platforms:
 
 
 <ul>
 <li>
 businessONLINE
 
 Web
 
 </li>
 <li>
 businessONLINE
 
 Mobile App
 
 </li>
 <li>
 Host to Host (
 
 H2H
 
 )
 </li>
 <li>
 
 API
 
 Banking
 </li>
 <li>
 
 Swift
 
 for Corporate
 </li>
 <li>
 
 Trade
 
 Online Services
 </li>
 <li>
 Escrow Management System (
 
 EMS
 
 )
 </li>
 <li>
 
 E Commerce
 
 Payment Gateway
 </li>
 <li>
 
 POS
 
 Gateway
 </li>
 </ul>
 
 
 
 
 
 
 Strategic Leadership
 
 
 
 <ul>
 <li>
 
 Own the product vision
 
 and roadmap ensuring alignment with Wholesale Banking strategic goals.
 </li>
 <li>
 
 Lead and inspire onshore and offshore
 
 squads to achieve the
 
 team mission
 
 </li>
 <li>
 Manage
 
 cross-functional teams
 
 effectively to achieve deliverables
 </li>
 <li>
 Champion
 
 data-driven
 
 approaches in
 
 decision-making
 
 and product improvements, ensuring measurable impact
 </li>
 <li>
 Contribute and govern the automated and manual
 
 testing framework
 
 </li>
 <li>
 Ensure the right balance of the business and IT capacity are
 
 based onshore
 
 (UAE) and
 
 offshore locations
 
 (India)
 </li>
 <li>
 Manage the CAPEX and OPEX budget, ensuring prudent allocation and diligent monitoring of resources.
 </li>
 </ul>
 
 
 
 
 
 
 Channel and Platform Development
 
 
 
 <ul>
 <li>
 Lead a team of Product owners and Business Analysts who are responsible to deliver new products and services via agile delivery and platform teams
 </li>
 <li>
 Oversee the design, development, and launch of new digital products and services, ensuring they meet market demands and regulatory requirements.
 </li>
 <li>
 Ensure that new products / features which have potential use cases for other entities (EI and International), are made available at an
 
 enterprise level
 
 based on demand and relevance.
 </li>
 <li>
 Ensure that all new (Business Requirement Document)
 
 BRDs
 
 are reviewed and accepted by all stakeholders.
 </li>
 <li>
 For approved BRDs, ensure timely creation of Functional Specifications Document (
 
 FSDs
 
 ) and set delivery timelines with the vendor and impacted platform owners accordingly.
 </li>
 <li>
 
 Refine
 
 and
 
 prioritize
 
 the
 
 product backlog.
 
 </li>
 <li>
 
 Collaborate
 
 with stakeholders to
 
 refine and validate business requirements.
 
 </li>
 <li>
 Ensure that the team has a strong understanding of the
 
 architectural framework
 
 and overall infrastructure ecosystem.
 </li>
 <li>
 Conduct
 
 impact analysis
 
 and
 
 feasibility
 
 assessments.
 </li>
 <li>
 
 Translate
 
 client and business needs into clear user stories, process flows, and functional specifications.
 </li>
 <li>
 Design
 
 modular, API-driven payment architectures
 
 that integrate efficiently with internal banking systems and external partners (processors, schemes, vendors), enabling scalability and flexibility.
 </li>
 <li>
 Ensure the
 
 defect density
 
 is within the agreed level
 </li>
 <li>
 Review the
 
 test bank
 
 and define the
 
 acceptance criteria.
 
 </li>
 <li>
 For transactions, inquiry and notification services, define the
 
 retry mechanism.
 
 </li>
 <li>
 Explore opportunities to adopt
 
 open banking frameworks
 
 that enable faster innovation and
 
 seamless integrations.
 
 </li>
 </ul>
 
 
 
 
 
 
 Research, AI and Data
 
 
 
 <ul>
 <li>
 Explore
 
 AI capabilities
 
 and identify ways to
 
 enhance
 
 development and testing automation.
 </li>
 <li>
 Explore
 
 agentic AI
 
 and
 
 autonomous decision-making tools
 
 in product management to accelerate development cycles and improve product quality.
 </li>
 <li>
 
 Synthesize insights
 
 from research, user feedback, data analytics, and sales inputs to prioritize product enhancements and new developments.
 </li>
 <li>
 Conduct
 
 competitor benchmarking
 
 and understand
 
 industry trends.
 
 </li>
 <li>
 Keep abreast of new technology disrupting the payments, identity, and access management landscape.
 </li>
 </ul>
 
 
 
 
 
 
 Governance and Compliance
 
 
 
 <ul>
 <li>
 
 Ensure adherence
 
 to partner agreements, pricing policies, and ethical standards across all channel activities.
 </li>
 <li>
 Identify, assess, and mitigate operational, technological, and
 
 reputational risks
 
 associated with product delivery and usage.
 </li>
 <li>
 Ensure product designs incorporate robust security features and comply with FMS regulations and data privacy laws
 </li>
 </ul>
 
 
 
 
 
 Education
 
 
 
 Bachelor&rsquo;s degree in Finance or Technology
 
 
 
 
 
 
 Experiences
 
 
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 15+ years of regional banking industry experience with specialization in Cash Management products, payments and channels
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 Proven track record of delivering Digital projects and managing business platforms for transaction banking products
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 Excellent knowledge of e commerce gateway infrastructure, payment acceptance and partnership management
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 Strong local and regional product expertise
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 Familiar with the Agile Delivery Framework
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 Behavioral Competencies
 
 
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 Visionary Thinking:
 
 must possess a strong visionary mindset. This involves the ability to foresee market trends, anticipate client needs, and innovate accordingly
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 Strategic Agility:
 
 should be flexible and responsive to changes in the market, regulatory environment, and technological advancements
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 Client-Centric Approach:
 
 Should understand and prioritize the needs of corporate clients is at the heart of this role. A client-centric approach involves actively listening to client feedback, understanding their pain points, and delivering tailored solutions that enhance their banking experience. Building strong, trust-based relationships with clients is essential for long-term success.
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 Leadership and Team Development:
 
 As a senior leader, the Head of Product and Channels must inspire and develop their team. This involves setting clear goals, providing regular feedback, and fostering a collaborative and inclusive work environment. Effective leadership also means recognizing and nurturing talent, ensuring that the team is motivated and equipped to achieve its objectives
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 Resilience and Tenacity:
 
 Resilience and tenacity are essential qualities for navigating setbacks and maintaining focus on long-term goals. The leader should demonstrate perseverance, remain calm under pressure, and be committed to overcoming obstacles.
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 </ul>
 
 
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Head of Digital Channel (Wholesale Banking)

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