head of marketing Jobs in International Agreements Jobs In Manama

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product development coordinator Jobs in International Agreements Jobs In Manama

product development coordinator

head of products

nineDots.io

<div>
 <p>
  <strong>
   Head of Products - Regional Growth Leadership
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Following a major regional milestone, this fast-scaling fintech is entering its next phase of growth across the GCC. As
  <strong>
   Head of Products
  </strong>
  , you&rsquo;ll define and deliver the product vision that powers this expansion. Based in Bahrain with regional travel, this is a high-impact leadership role reporting directly to the CEO.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   The Role:
  </strong>
 </p>
 <p>
  You&rsquo;ll lead the full product function end-to-end, aligning vision, strategy, and execution to create scalable, customer-centric lending products. This includes managing the entire product lifecycle, from discovery and design to delivery and optimization. All while ensuring alignment with commercial goals and regulatory standards.
 </p>
 <p>
  <br/>
 </p>
 <p>
  This is a role for someone who blends strategic thinking with hands-on product delivery, capable of driving innovation, operational excellence, and measurable results across multiple markets.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What You&rsquo;ll Be Doing:
  </strong>
 </p>
 <ul>
  <li>
   Setting the overall product strategy and roadmap in line with company growth objectives
  </li>
  <li>
   Leading the product team to deliver digital fintech solutions that meet customer and regulatory needs
  </li>
  <li>
   Launching and optimizing new products and features that drive engagement, adoption, and retention
  </li>
  <li>
   Working closely with engineering, design, and operations to ensure seamless product delivery
  </li>
  <li>
   Managing P&amp;L for the product portfolio and achieving performance and profitability targets
  </li>
  <li>
   Driving go-to-market planning for new products and features across GCC markets
  </li>
  <li>
   Establishing KPIs to measure success across product performance, customer satisfaction, and cost efficiency
  </li>
  <li>
   Ensuring adherence to financial and data compliance standards in all markets
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What You&rsquo;ll Need to Succeed:
  </strong>
 </p>
 <ul>
  <li>
   10+ years in senior leadership roles, ideally in fintech, finance, or consumer services.
  </li>
  <li>
   Proven experience in defining and executing multi-market product strategies
  </li>
  <li>
   Strong track record of managing product P&amp;L and achieving commercial goals
  </li>
  <li>
   Hands-on leadership style with the ability to work closely with cross-functional teams
  </li>
  <li>
   Familiarity with GCC regulatory and financial compliance environments
  </li>
  <li>
   Master&rsquo;s degree in Business, Product Management, or a related field (MBA preferred)
  </li>
  <li>
   Bilingual in Arabic and English (mandatory)
  </li>
  <li>
   Based in Bahrain, with regional travel across the GCC
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What&rsquo;s in It for You:
  </strong>
 </p>
 <ul>
  <li>
   A senior executive role shaping the product strategy of a fast-scaling fintech
  </li>
  <li>
   Full ownership of product innovation, delivery, and growth across multiple markets
  </li>
  <li>
   Competitive salary and package.
  </li>
  <li>
   The chance to play a defining role in a fintech scaling across the GCC.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Next Steps:
  </strong>
 </p>
 <p>
  If you&rsquo;re exploring senior product leadership roles in fintech and this sounds like the right fit, send your CV or reach out in confidence to learn more.
 </p>
</div>


Head of Products

JP Group

<ul><li>Monitor and verify daily inventory across all countries through online platforms, ensuring alignment with actual stock.</li><li>Coordinate with e-store teams to update inventory levels daily and maintain stock accuracy across all websites.</li><li>Request and follow up on the replenishment of best-selling items to ensure continuous product availability online.</li><li>Prepare and submit a bi-monthly inventory report for all countries.</li><li>Verify and confirm all debit/credit transactions in the OTS system from payment gateways (e.g., Tap, Tabby, Tamara, etc.).</li><li>Update product status and quantities on websites to match system records (Product Profile).</li><li>Update COD payment details based on the list received from Airborne (OTS &amp; Airborne).</li><li>Follow up on logistics operations across the GCC, ensuring timely restocking of products and packing materials.</li><li>Prepare monthly stock audit reports.</li><li>Process and follow up on customer refunds as per standard procedure.</li><li>Ensure all departmental policies and procedures are strictly followed.</li><li>Collaborate with the Head of E-Commerce and other relevant departments to achieve organizational goals and targets.</li><li>Manage website and mobile app content, including updating banners, product photos, and textual information as required.</li><li>Oversee all aspects of online operations, including financial tracking, stock coordination, content management, and marketplace interface (Noon, Amazon, Shopify, etc.).</li><li>Continuously update inventory, user interface, and newly added products on both Amazon and Noon platforms, ensuring consistent sales growth.</li><li>Coordinate with the Purchase Department for procurement of online warehouse supplies and promotional (free) items across the GCC.</li><li>Reconcile monthly courier company invoices.</li><li>Perform other duties as assigned by the Head of E-Commerce.</li></ul><p>Job Type: Full-time</p><p>Ability to commute/relocate:</p><ul><li>Manama: Reliably commute or planning to relocate before starting work (Preferred)</li></ul><p>Education:</p><ul><li>Bachelor's (Preferred)</li></ul><p>Experience:</p><ul><li>E-Store Auditor: 3 years (Required)</li></ul>

E-Commerce Store & Inventory Auditor / Coordinator

Howard Lock Consulting Ltd

<div>
 <p>
  Job Title:
  <strong>
   Head of Compliance
  </strong>
 </p>
 <p>
  Sector:
  <strong>
   Payments Services
  </strong>
 </p>
 <p>
  Location:
  <strong>
   Bahrain
  </strong>
 </p>
 <p>
  Salary:
  <strong>
   Very Competitive
  </strong>
 </p>
 <p>
  Job type:
  <strong>
   Permanent
  </strong>
 </p>
 <p>
  Job Ref:
  <strong>
   25075
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Summary:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are seeking a highly experienced and qualified Bahraini professional to join our organisation as the Head of Compliance. The successful candidate will be responsible for overseeing and managing compliance risks, ensuring adherence to regulatory requirements, and maintaining ethical business practices within the company.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About the Company:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  The company provides numerous ground-breaking end-to-end digital payment products, services and solutions to banks and businesses. These include card processing services, merchant acquiring, fintech solutions and value-added services.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Develop, implement, and manage the company&rsquo;s compliance framework in line with Bahraini regulations and international best practices.
  </li>
  <li>
   Ensure the organisation adheres to all applicable laws, regulations, and industry guidelines related to payment services.
  </li>
  <li>
   Monitor and assess compliance risks, implementing measures to mitigate potential breaches.
  </li>
  <li>
   Liaise with regulatory authorities and represent the company in all compliance-related matters.
  </li>
  <li>
   Conduct regular compliance audits and risk assessments to identify and address potential vulnerabilities.
  </li>
  <li>
   Provide training and guidance to staff on compliance policies, regulatory changes, and best practices.
  </li>
  <li>
   Develop internal policies and procedures to support a strong compliance culture within the organisation.
  </li>
  <li>
   Stay updated on evolving regulatory requirements and proactively advise senior management on compliance-related issues.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications and Experience:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Must be a Bahraini national.
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Minimum of 10 years of experience in compliance, preferably within the financial services or payment services industry.
  </li>
  <li>
   In-depth knowledge of Bahraini regulatory frameworks, including CBB regulations and AML laws.
  </li>
  <li>
   Strong leadership and management skills with the ability to influence and drive compliance initiatives.
  </li>
  <li>
   Excellent analytical and problem-solving skills with keen attention to detail.
  </li>
  <li>
   Strong communication and interpersonal skills to effectively interact with regulators, stakeholders, and internal teams.
  </li>
  <li>
   Professional certifications in compliance or risk management (e.g., CAMS, ICA, CRCM) are an advantage.
  </li>
 </ul>
</div>


Head of Compliance – Payments - Bahrain - Permanent - Job Ref: 25075

Bahrain Commercial Facilities Company

<div>
 <p>
  Lead and autonomously manage the Corporate &amp; Commercial function for the Company, providing sophisticated legal advice, drafting, negotiation and risk‑based decision‑making on a broad range of commercial transactions. Provide day‑to‑day legal support for the Islamic Window and liaise with the Sharia Officer to ensure legal documentation comply with Sharia requirements.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Essential Duties and Responsibilities
  </strong>
 </p>
 <p>
  1. Act as the lead for corporate and commercial matters, owning end‑to‑end legal delivery for transactions and business initiatives within scope;
 </p>
 <p>
  2. Draft, review, negotiate and approve commercial contracts and ancillary documents (supplier/vendor agreements, MSAs, service agreements, IP, licensing, procurement, NDAs, distribution and agency arrangements);
 </p>
 <p>
  3. Manage complex transactions: structure, legal due diligence, risk assessment and documentation for joint ventures, investments, intercompany arrangements and commercial aspects of M&amp;A and project work;
 </p>
 <p>
  4. Oversee contract lifecycle management: maintain standard templates, version control, and a searchable repository; drive continuous improvement and automation of templates and processes;
 </p>
 <p>
  5. Provide legally and commercially balanced advice to business stakeholders; escalate material legal or reputational risks to the VP &mdash; Head of Legal with recommended mitigations;
 </p>
 <p>
  6. Lead legal support for the Islamic Window, review Sharia‑sensitive documentation, coordinate with the Sharia Officer, ensure Sharia governance steps are followed and implemented as required;
 </p>
 <p>
  7. Supervise and coordinate external counsel for complex or specialist matters; manage scope, budgets and KPIs for external providers;
 </p>
 <p>
  8. Support intra‑group commercial arrangements and draft/review intercompany service level agreements and cost‑sharing arrangements;
 </p>
 <p>
  9. Conduct and document legal research on emerging regulatory, corporate, commercial and Islamic finance matters relevant to the business; implement required changes to documentation and process;
 </p>
 <p>
  10. Assisting Head of Legal in developing, reviewing and implementing procedures and policies to ensure the organization&rsquo;s compliance with applicable laws;
 </p>
 <p>
  11. Assisting Head of Legal in Department automation, digitalization and implementation of legal matter management software;
 </p>
 <p>
  12. Acting as one of the Department Risk Champions and complying with the applicable KPIs for such role;
 </p>
 <p>
  13. Assisting Head of Legal in setting KPIs for external counsels in respect of corporate and commercial services under the responsibilities listed herein;
 </p>
 <p>
  14. Collaborating with cross-functional teams comprised of all or some of the internal departments to support business objectives;
 </p>
 <p>
  15. Working with other members of the Legal Department team and other internal departments to ensure that there is a coherent and seamless delivery of legal services; and
 </p>
 <p>
  16. Maintaining up to date and accurate records relating to all matters listed above.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Education
  </strong>
 </p>
 <p>
  &bull; LLB from a recognized international English language university.
 </p>
 <p>
  &bull; LLM and/or LPC preferable.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Experience
  </strong>
 </p>
 <p>
  &bull; A minimum of ten (10) years of relevant work experience, either in‑house or at a reputable law firm handling corporate, commercial and financial transactions and demonstrable experience handling complex matters.
 </p>
 <p>
  &bull; Practical knowledge and documented experience in Islamic finance products, structuring and compliance.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Certificates and Licenses
  </strong>
 </p>
 <p>
  Licensed as an attorney at law in the Kingdom of Bahrain is a plus.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Competencies and Skills:
  </strong>
 </p>
 <p>
  &bull; Advanced knowledge of contract, commercial and corporate law and regulatory frameworks applicable to the business.
 </p>
 <p>
  &bull; Strong commercial judgement and risk‑based decision‑making.
 </p>
 <p>
  &bull; Advanced analytical, project management and problem-solving skills.
 </p>
 <p>
  &bull; Flexibility, organization, adaptability, ability to work effectively in a fast-paced environment and to prioritize key areas of responsibility where deadlines may conflict.
 </p>
 <p>
  &bull; Strong leadership, communication and interpersonal skills.
 </p>
 <p>
  &bull; Ability to operate with limited supervision, whilst keeping leadership abreast of key matters.
 </p>
 <p>
  &bull; High level of attention to detail and accuracy.
 </p>
 <p>
  &bull; Integrity, confidentiality and professional ethics.
 </p>
 <p>
  &bull; Strong command of Microsoft Office Word, with working knowledge of Excel and PowerPoint a plus.
 </p>
 <p>
  &bull; Full fluency/proficiency in English and Arabic, both written and verbal.
 </p>
 <p>
  &bull; Knowledge of current key trends in Legal Department operations, including automation and use of artificial intelligence, is a plus.
 </p>
</div>


Legal Counsel – Corporate & Commercial

Club House Lagoon

<p>Job Responsibilities:</p><p>Under the general guidance and supervision of the Head Chef, the kitchen team member will assist in the Preparation and service of all sections in the Kitchen.</p><ul><li>Establishes and maintains effective employee relations.</li><li>Informs on a daily basis the Chef De Partie on all relevant information on operational and personal matters</li><li>Sees to it that all food items for the restaurant are prepared on time and meet quality and quantity standards</li><li>Prepares on daily basis food requisitions as assigned</li><li>Maintaining of cleanliness in all assigned areas, including refrigerators and freezers</li><li>Performs duties common to position and other duties as maybe assigned</li><li>Controls cost by minimizing spoilage, waste, proper storage and exercising strict portion control</li><li>Ensure that cost control policies and procedures are followed</li><li>Attends training sessions</li><li>Reports any equipment on the section which needs repair or maintenance</li><li>Ensures freshness and suitability of products used by the section and that they are stored properly</li><li>Ensures smooth running of the section during Demi Chef De parties absence.</li></ul><p>Job Types: Full-time, Permanent</p><p>Experience:</p><ul><li>Cook: 2 years (Required)</li></ul>

Commis

Downtown Rotana

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 We are currently looking for dynamic, and self motivated Food &amp; Beverage professionals who assist to organize and direct a team that develops top quality of food &amp; beverage products, with prompt, accurate and personalized service.
 <br/>
 <br/>
 As a Head Waiter/ Head Waitress you are responsible to provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience whereby your role will include key responsibilities such as-
 <br/>
 <br/>
 <ul>
  <li>
   Work in close cooperation with the Kitchen and Stewarding as well as the Outlet Cashiers to ensure a smooth running operation
  </li>
  <li>
   Conduct regular training sessions with the assigned team in line with the departmental SOP&rsquo;s
  </li>
  <li>
   Monitor duty schedules for the respective team
  </li>
  <li>
   Ensure the proper appearance and grooming of assigned employees
  </li>
  <li>
   Work towards the timely set up of the assigned Food &amp; Beverage outlet, according to the meal settings and in line with the opening hours
  </li>
  <li>
   Handle the welcome of arriving guests and their seating through the hostess and take over, if she is not available
  </li>
  <li>
   Maintain a professional and friendly relationship with the outlet patrons to ensure their well-being
  </li>
  <li>
   Familiar with the outlets menu, promotional activities and other relevant issues concerning the outlet and the hotel
  </li>
  <li>
   Contribute to meet and maximize the monthly revenue budget for the respective outlet
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skills
  <br/>
  <br/>
 </strong>
 <strong>
  Education, Qualifications &amp; Experiences
  <br/>
  <br/>
 </strong>
 You should ideally have a diploma / degree in the hospitality field with a maximum of two years experiences in a similar role. You must also have fluency in both written and spoken English and a wide familiarity with Micros would be desirable. Previous experiences in leadership and supervisory roles are a definite plus.
 <br/>
 <br/>
 <strong>
  Knowledge &amp; Competencies
  <br/>
  <br/>
 </strong>
 The ideal candidate will be a well presented and groomed individual with an outgoing and friendly attitude and a high aptitude for customer care. You are a hands-on and proactive person with a charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies-
 <br/>
 <br/>
 Understanding Hotel Operations
 <br/>
 <br/>
 Effective Communication
 <br/>
 <br/>
 Planning for Business
 <br/>
 <br/>
 Supervising People
 <br/>
 <br/>
 Understanding Differences
 <br/>
 <br/>
 Supervising Operations
 <br/>
 <br/>
 Teamwork
 <br/>
 <br/>
 Adaptability
 <br/>
 <br/>
 Customer Focus
 <br/>
 <br/>
 Drive for Results
</div>


Head Waiter / Head Waitress

Standard Chartered Bank

<p></p><div><div><div><div><div><div><b>Requisition Number: </b>44644
</div></div></div></div><div><div><div><div><b>Job Location: </b>Manama, BHR
</div></div></div></div><div><div><div><div><b>Work Type: </b>Office Working
</div></div></div></div><div><div><div><div><b>Employment Type: </b>Permanent
</div></div></div></div><div><div><div><div><b>Posting Start Date: </b>26/11/2025
</div></div></div></div><div><div><div><div><b>Posting End Date: </b>08/12/2025
</div></div></div></div><div><div><div><div><b>:
</b><div><div><div><div><b>Job Summary</b></div>
</div><div><div>
The role holder is accountable for delivering the end-to-end payments, financials and transacting sub client journey for Servicing and Transaction under WRB. The role holder is expected to focus on the implementation of the payment and transacting objectives in alignments to WRB&rsquo;s strategic agenda and responsible for identifying and creating areas of business competitive advantage in the payment and transacting across the various channels. The role holder should support in the Servicing &amp; Transacting change journey in coordinating and resolving trade-offs between competing priorities by closely working with Client Servicing and Transacting head, Retail Products and Segments, digital and distribution teams in the country teams, Compliance, Legal, Audit etc<br>
<ul><li>Managing Payment, Financial and Transacting client journey and ensuring framework drives digitisation principles, streamlining processes for straight-through-processing. This includes but not limited to payments under Liabilities &amp; Lending and Wealth Operations.</li><li>Collaborate in designing the end-state priorities of the Liabilities &amp; Lending Operations and Account maintenance, Cheques, Wealth Financial Operations to deliver Client experience and efficiency. Embed digitisation principles in redesigning processes for straight-through-processing whenever possible.</li><li>Drive adoption of existing and future process and technology initiatives for the Services and Financials Transacting. Own end-to-end accountability Liabilities and Lending servicing operations supporting the transaction and servicing element for Wealth and Retail Banking clients.</li><li>Drive outcomes on standard metrics/scorecard for sub vertical e.g., productivity, accuracy, service</li></ul>
levels, losses / lapses, issues, and the Operational Risk Framework (&ldquo;ORF&rdquo;) related to transacting and servicing.<br>
<ul><li>Work with CJ Head to agree on priorities, and resolve issues around the operating model, systems and processes to ensure these are considered and prioritised into investment plans, remediation initiatives and any other process as appropriate.</li><li>Strong stakeholder management across all Products, Segments, T&amp;O, frontline, Compliance, Finance and Risk to ensure initiatives within the scope of the service journey requirements are completed successfully within budget and timelines.</li><li>Drive positive outcome on standard metrics/scorecard for sub vertical, e.g., productivity, accuracy, service levels, losses / lapses, issues, and the Operational Risk Framework (&ldquo;ORF&rdquo;) related to Payment and financial transacting.</li><li>Responsible for WRB non-financials activities governance hubbed out of GBS in compliance to client experience and SLA metrics standards.</li></ul></div></div></div><div><div><div><b>
Key Responsibilities</b></div>
</div><div><div><b>
Strategy</b><br>
<ul><li>Continuously improve productivity and efficiency of Liabilities &amp; Lending, WM operations and embed standardisation agenda for the business.</li><li>Review, identify and spot areas of business opportunities using A3 solution and Data analysis in the client journey and recommend alignment, automation, de-coupling especially minimizing dependencies that are blocking or slowing down client service.</li><li>Work with the journey head to embed clients journey while ensuring strong controls, processes, governance, and risk management.</li><li>Ensure discipline on appropriate prioritisation of issues around Clients, risk, control, investment, people, projects, and change management.</li><li>Adopt agile methodology as part of new ways or working in the operating journey and rapid MVPs for speed to market and superior client delivery</li><li>Business Co-create to drive the value add for the Business to retain deposits, offer lending products and Investments for Clients.</li></ul></div>
<div><b>
Business</b><br>
<ul><li>Review, identify and spot areas of business opportunities using A3 solution and Data analysis in the client journey and recommend alignment, automation, de-coupling especially minimizing dependencies that are blocking or slowing down client service.</li><li>Work with the journey head to embed client&rsquo;s journey priorities while ensuring strong controls, processes, governance, and risk management.</li></ul></div>
<div><b>
Processes</b><br>
<ul><li>Responsible for driving the adherence to the Non-Financial and Financial/Payment Processes addressing the gaps, risks, and tabling in the relevant governance forums.</li><li>Responsible for driving process reengineering, automation and driving STP and productivity of teams.</li><li>Responsible for ensuring that engaging CJs, Frontline, Client experience and Product, risk teams to address root causes and fix issues and avoid escalations.</li></ul></div></div></div><div></div><div><div>
</div><div><div><b>
People &amp; Talent</b><br>
<ul><li>Champion and act as a role model of the Group&rsquo;s values, Leadership Pledge and culture in the region</li><li>Lead and support a change in mindset, building a culture of client centricity, agility, and accountability through standardised metrics and measurement, ensuring everyone in Operations are drivers and owners of client outcomes.</li><li>Adopt effective metrics and standards, transparently communicating them to team members, providing feedback and rewarding employees accordingly. Set the appropriate tone and expectations for the wider team.</li><li>Implement capacity and succession planning regular reviews to enable delivery of client outcomes.</li><li>Coach and provision for on-going developments discussions and team feedback; and help upskill teams meet client and market demand; they have effective supervision in place to mitigate any risk.
</li></ul></div><div><b>Risk Management</b><br>
<ul><li>To embed and adhere to ORF framework for effective management of operational risks in the Payment and Financial Transacting and Non-Financial space for Retail Banking clients and in compliance with applicable internal policies and external laws and regulations across our markets.</li><li>Implement Operational Risk Framework controls linked to journeys related to transacting and servicing in Retail Banking, ensuring appropriate focus on High risk and Very High-risk issues.</li><li>Ensure zero operational loss and audit failures are minimized by working to ensure appropriate focus on issues and resolutions, reporting and escalation in collaboration with journey head.</li><li>Effective participation of payment and financial transacting appropriate representation on regulatory and audit / inspections forums with actions owned and followed through.</li><li>Ensure effective governance across the payments and transacting and non-financial space and GBS to derive productivity in addition to strong engagement with reviewers, regulators in an open and cooperative manner.</li></ul></div></div></div><div></div><div><div><div><br>
<br>
<b>Governance</b><br>
<ul><li>Responsible to supervise WRB Non-Financials and financials/Payments activities governance with Branches, CIB and WRB activities hubbed out of GBS in compliance to client experience and SLA metrics standard.</li><li>Responsible for driving process alignment and reduction in cheques and channel payments for efficiency.</li><li>Responsible for driving efficiency on the non-financial spaces from GBS and Country to achieve annual targets of the Country, Region, and Group.</li></ul></div>
<div><b>
Regulatory &amp; Business Conduct</b><br>
<ul><li>Display exemplary conduct and live by the Group&rsquo;s Values and Code of Conduct.</li><li>Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.</li><li>Lead to achieve the outcomes set out in the Bank&rsquo;s Conduct Principles: Fair Outcomes for Clients; Financial Crime Compliance; The Right Environment.</li><li>Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.</li></ul></div>
<div><b>
Key stakeholders</b><br>
<ul><li>COO &amp; Head, Client Servicing and Transacting</li><li>Products and Segments, Risk, T&amp;O CJ, Compliance, HR, Finance, Legal, Audit, etc.</li><li>GBS Client Servicing and Transacting Processing Teams</li><li>External and Internal Regulators</li><li>Third parties and industry partners</li></ul>
<br>
<b>Other Responsibilities</b><br>
<ul><li>Embed Here for good and Group&rsquo;s brand and values in CJ; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)</li></ul></div></div></div><div><div><div><b>
Skills and Experience</b></div>
</div><div><ul><li>Service Delivery &amp; Operations Management</li><li>Strategy &amp; Business Model</li><li>Business, Operations Governance &amp; Support</li><li>Manage People</li><li>Manage Change</li><li>Manage Risk</li><li>Digital and Data Analytics</li></ul></div></div><div><div><div><b>
Qualifications</b></div>
</div><div><p>
Education Relevant for the role<br>
Training SCB and Industry Training<br>
Certifications Professional Certificates Will be an Added Advantage<br>
Languages English</p></div></div><div><div><div><b>
About Standard Chartered</b></div>
</div><div><p>
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p>
<p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p>
<p>Together we:</p>
<ul><li><b>Do the right thing</b> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li>
<li><b>Never settle,</b> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li>
<li><b>Are better together,</b> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li>
</ul></div></div><div><div><div><b>What we offer</b></div>
</div><div><p><b>
In line with our Fair Pay Charter,</b> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p>
<ul><li><b>Core bank funding for retirement savings, medical and life insurance,</b> with flexible and voluntary benefits available in some locations.</li>
<li><b>Time-off</b> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><b>Flexible working</b> options based around home and office locations, with flexible working patterns.</li>
<li><b>Proactive wellbeing support</b> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><b>A continuous learning culture</b> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><b>Being part of an inclusive and values driven organisation,</b> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li></ul></div></div></div></div></div></div></div></div></div><p></p>

Senior Manager, Payment & Financial Operations

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