head teller

Commercial Bank of Dubai

Operating in the UAE for over 50 years, CBD manages the financial requirements of some of the largest corporates and businesses operating in the country, driving the UAE economy. Over the years, CBD has transformed into a progressive and modern banking institution winning multiple awards for its digital initiatives, credit cards, bank accounts, mobile app features and services. CBD has been recognized as the number one bank in the UAE on the Forbes list of The World s Best Banks 2022. As we continue to build upon our successes, we are looking for ambitious individuals who are passionate about the banking and finance industry and the markets in which CBD operates. Just as important to us is your ability to demonstrate a talent for dealing with people - your colleagues and our customers and delivering service that really goes the extra mile. Job Purpose: Perform services such as attending to CDMs functions, cash management as per Bank s policies, handling bulk cash deposits and withdrawals, checking of vouchers posted by regular tellers and performing functions of regular tellers whenever assigned Principal Accountabilities: Work Management Perform all functions relating to Cheque Deposit Machines (CDM) located in the branch premises, at specified time interval, including, collection of physical cheques, tallying of number of cheques with the CDM journal and send them to clearing dept. within agreed TAT Ensure to process special clearing cheques and foreign currency cheques within agreed TAT Ensure to open the vault system as per SLA Maintain and manage the cash accurately, and transfer the excess cash received from the Tellers to vault and withdraw the cash as and when required ensuring safe custody and handling of cash. Ensure that all Tellers hand over all the physical cash and maintain their cash box balance zero and tally with GL at end of the day, and to make prompt investigation in case of any difference. Ensure to maintain require branch vault cash for next working day Ensure to check and balance cash online transaction for all the tellers At end of the day check Tellers cash proof is zero and obtain the tellers signature any over/short transaction reported to BOM. At regular intervals, check the postings carried out by Tellers against the transactions journal presented by them and sign on the report. Any discrepancy identified should be immediately actioned to eliminate the risk of financial loss to the Bank. Perform bulk cash receipt and withdrawal transactions, ensure correct receipt/issue of cash, accurately credit/debit the customer s account and acknowledge the receipt to the customers. Monitor sundry and suspense accounts , issue DDs , Managers cheques and internal transfer Ensure customers average waiting time is maintained at standard level Ensure that the local &amp; foreign currency held does not exceed the daily required limit. Ensure that cheques / debit instruments are in order before effecting the payment and make accurate debit entry in the customer s account as per Bank s procedures to protect the interest of customers and the Bank. Make the payments / inter account transfer within the authority limit and for the transactions beyond the limit, obtain approval from the concerned official, to ensure not to overdraw customer s account without approval To be well conversant with the duties and responsibilities of Branch Operations Manager (BOM) and to officiate in that capacity during BOM s absence. To prepare and review daily teller voucher bundle, ensure total number of vouchers are matching with teller financial transaction daily report and ensure sending the same to internal control by maximum next working day. To monitor any high variety in total number of achieved transactions between teller and report the same to line manager officially. Guide branch tellers to adhere to bank policies and procedures, and give required training for new joining teller. Guide and encourage customer to use our digital channel for all the cash deposits and withdrawal extra Service &amp; Quality Take initiative to deliver satisfying customer service to each visiting customer by providing fast, accurate, efficient and courteous service. Ensure strict adherence to laid down procedures to avoid delay, errors, irregularities and risks to improve service standards on continuous basis to support the Bank s quality initiatives and to improve customer satisfaction. Provide any other service as directed to support the overall banking operations of Br Provide assistance in following up the transactions of the branch that are forwarded for override to respective personnel

Teller / Senior Teller / Head Teller ( UAE National )

Provide general banking services such as receiving deposits, withdrawal of cash and cash management as per Bank s policies etc. Issue DD s, MCs and passing Internal Transfers.
Principal Accountabilities:
Work Management:
Ensure the correct receipt / payment of cash and accurately credit /debit the customer s account and acknowledge the receipt to the customers.
Issue Manager Cheques &amp; DDs (demand drafts) and exchange currencies by observing the procedures such as identification of the customer, authenticity of the draft, applying the approved exchange rate etc. to protect the interest of the customers and the Bank.
Make the payments / inter account transfer within the authority limit and for the transactions beyond the limit, obtain approval from the concerned official, to ensure not to overdraw customer s account without approval
Provide any other service as directed to support the overall banking operations of the Branch.
Take interest to cross sell or referral for Bank s products and services to support the achievement of Bank s targets.
Maintain and improve customer queue time for teller services monitored through Customer visit management system- less than 3 minutes
Over and above the existing duties and responsibilities, Tellers are required to process all Internal Transfer requests at their end only.
Take over the responsibilities of Head Teller whenever it is required
Check the postings carried out by the other Teller against the day s transactions journal and sign on the report.
At end of the day transfer all the cash to HT and print the cash proof obtain HT signature. Any over /Shot inform the HT and BOM immediately
Service and Quality
Ensure strict adherence to laid down procedures to avoid delay, errors, irregularities and risks to improve service standards on continuous basis to support the Bank s quality initiatives and to improve customer satisfaction.
Take initiative to deliver satisfying customer service to each visiting customer by providing fast, accurate, efficient and courteous service
People
To keep oneself update with the Bank s Operations Procedures Identify the area of self-development in line with the Bank s competency guidelines and prepare and execute the action plan in agreement with the supervisor. Moreover, participate in E-learning and other training initiatives as required by the supervisor as well as Human Resources

Teller

البنك التجاري الدولي

<div></div><div><div>Description<div></div> 
Job PURPOSE:

To perform the operational functions related to cash area including cash/non-cash transactions and provides a superior service level to all customers.

KEY ACCOUNTABILITIES

Operational Functions
<ul><li>Perform all the ATM functions including preparing daily proof sheet , handling captured cards , filling along with the replenishment of onsite ATM machines and reports any malfunctions for repairs and maintenance.</li></ul>
<ul><li>Introduce alternative channels to customers to reduce traffic in branches according to bank SOP&rsquo;s.</li></ul>
<ul><li>Process all the cash counter transactions accurately in accordance with the set objectives.</li></ul>
<ul><li>Manage the branch daily cash needs with Head Teller for better coordination of cash shipments between the branch and central vault.</li></ul>
<ul><li>Investigate thoroughly any differences in balancing and reconciliation of cash and other security items by following the standard process of checking / scrutiny / investigation as outlined in Branch standard operating procedure manual.</li></ul>
<ul><li>Cross sell products based on customer potential and needs without affecting their primary work and service standards contributing in the achievement of the branches KPIs.</li></ul>
<ul><li>Adhere to the bank standards related to the average waiting &amp; serving time in addition to the productivity reports.</li></ul>
<ul><li>Maintain zero cash shortages and excesses at counter to ensure maximum control on cash balance.</li></ul>
<ul><li>Maintain accurate checking on all end of day reports and rectifying of highlighted discrepancies to ensure all controls and procedures are adhered to.</li></ul>
<ul><li>Check counterfeit currencies, checks and identities.</li></ul>

Reporting
<ul><li>Handle customer requests efficiently and raise any problems to the Head Teller/Operation Supervisor in order to meet customer satisfaction &amp; to reach customer delight</li></ul>
<ul><li>Be attentive to any possible frauds and risks and provide customer feedback to direct supervision.</li></ul>
<ul><li>Deviations and exceptions reporting in branch monthly exception report in a timely manner</li></ul>

Policies, Processes and Procedures
<ul><li>Follows all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.</li></ul>
<ul><li>Maintain regular consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health &amp; safety procedures</li></ul>
<ul><li>Adhere to the bank clean desk policy</li></ul>

Day- to-day operations
<ul><li>Follows the day-to-day operations related to own jobs in the concerned department to ensure continuity of work</li></ul>

Compliance:
<ul><li>Complies with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB&rsquo;s sound legal position and mitigate any potential risks.&quot;</li></ul><div> 
</div></div><div>
Qualifications<div></div> 
Qualifications:
<ul><li>Bachelor&rsquo;s degree of commerce, business administration, accounting or its equivalent</li></ul>
<ul><li>(0-2) Years of experience</li></ul>

Skills
<ul><li>Good command of English and Arabic languages</li></ul>
<ul><li>Communication Skills</li></ul>
<ul><li>Problem Solving Skills</li></ul>
<ul><li>Service Oriented</li></ul>
<ul><li>Process Oriented</li></ul>
<ul><li>Adept in using basic software such as office, internet and e-mail</li></ul><div> 
</div></div><div>
Primary Location: Egypt-Cairo-HASSAN EL-MAAMOUN BRANCH</div><div>
Work Locations: HASSAN EL-MAAMOUN BRANCH</div><div>
Job: Front Liner</div><div>
Organization: RETAIL &amp; COMMERCIAL BANKING</div><div>
Shift: Day Job</div><div>
Job Type: Full-time Employee</div></div>

TELLER - Nasr City

Banner Bank

Please take time to review Banner Bank's Consent & Privacy notice before applying. Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status. Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings on this site. Resumes submitted to any Banner Bank employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral. More than 130 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in America the past eight consecutive years and Newsweek names Banner one of the Most Trustworthy Companies the past four years. With more than $15 billion in assets and over 150 locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations. As a Floating Banker for Banner Bank you will provide back-up teller/banker coverage and assistance at any retail branch location within a specific geographic region. At each location you will provide an excellent experience for clients acting as the face of the Bank, and process client transactions accurately and efficiently. You'll assist clients in achieving their financial goals by actively referring Bank products/services. The work location can vary daily, and daily travel between branches will be required. <ul><li>What you'll do<li>Responsible for processing transactions accurately and efficiently in accordance with established policies and procedures while providing an excellent experience for clients and acting as the face of the Bank.</li><li>Assist clients in achieving their financial goals by actively referring Bank products/services, and by referring clients to other Bank specialists when appropriate.</li><li>Perform quality work within deadlines with or without direct supervision.</li><li>Responsible for working effectively as a team contributor on all assignments.</li><li>Responsible for maintaining a high level of personal reliability and punctuality.</li><li>Responsible for selling Bank products and services via in-person and telephone conversations. Must meet minimum referral standards set by Manager. May be responsible for opening new accounts using the Banner Way sales process.</li><li>Responsible for providing back-up teller coverage or back-up personal banker coverage and assistance at any retail branch location within a specific geographic region. Work location can vary daily. Daily travel between branches required.</li><li>Responsible for complying with policies, procedures, security requirements, and government regulations.</li></li><li>Education & Certifications <li>H.S. Diploma</li></li><li>Experience & Travel<li>2 or more years of teller experience including sales experience with established goals (Required)</li><li>Travel 50%</li></li><li>Knowledge, skills & abilities<li>Possess strong organizational skills and be detail oriented.</li><li>Basic understanding of PC with Windows based applications and calculator.</li><li>Basic math, negotiation, and problem solving skills.</li><li>Possess effective verbal and written communication skills; proper phone and email etiquette required.</li><li>Possess good interpersonal and relationship building skills. Excellent customer service skills required.</li><li>Ability to work branch hours.</li></li><li>Compensation & Benefits<li>Targeted starting compensation range (based on experience) is $18+/hour plus $ 1.50 premium on top of base pay</li><li>Incentive and commission compensation may be awarded for eligible roles</li><li>Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life</li><li>Paid vacation time, sick time, personal days, paid volunteer time and 11 company paid holidays</li><li>401k (up to 4% match with immediate vesting)</li><li>Tuition reimbursement</li><li>Read more about these and additional benefits at: Employee Benefits Banner Bank </li></li></ul>

Please take time to review Banner Bank's Consent & Privacy notice before applying. Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status. Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings on this site. Resumes submitted to any Banner Bank employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral. More than 130 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in America the past eight consecutive years and Newsweek names Banner one of the Most Trustworthy Companies the past four years. With more than $15 billion in assets and over 150 locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations. As a Banker III you will process client transactions accurately and efficiently in accordance with established policies and procedures. Refer Bank products and services and refer clients to other Bank specialists when appropriate. <ul><li>In this role you will have the opportunity to: <li>Be responsible for processing transactions accurately and efficiently in accordance with established policies and procedures while providing an excellent experience for clients and acting as the face of the Bank.</li><li>Assist clients in achieving their financial goals by actively referring Bank products/services, and by referring clients to other Bank specialists when appropriate. Act as a leader in sales, operations, and client service.</li><li>Assist with the operations of the branch along with the training, mentoring, and coaching of teller team. </li><li>Be responsible for working effectively as a team contributor on all assignments. Perform quality work within deadlines with or without direct supervision.</li><li>Be responsible for maintaining a high level of personal reliability and punctuality. </li><li>Be responsible for selling Bank products and services via in-person and telephone conversations. Must meet minimum referral standards set by Manager. May be responsible for opening new accounts using the Banner Way sales process. </li><li>Be responsible for complying with policies, procedures, security requirements, and government regulations.</li></li><li>Education & Certifications<li>H.S. Diploma: required (an equivalent combination of education and experience may be considered) </li></li><li>Experience <li>4 or more years of teller experience including sales experience with established goals required </li></li><li>Knowledge, skills & abilities <li>Possess strong organizational skills and be detail oriented. </li><li>Basic understanding of PC with Windows based applications and calculator. </li><li>Basic math, negotiation, and problem solving skills. </li><li>Possess effective verbal and written communication skills; proper phone and email etiquette required. </li><li>Possess good interpersonal and relationship building skills. Excellent customer service skills required. </li><li>Ability to work branch hours. </li></li><li>Compensation & benefits<li>Targeted starting compensation range is based on location and experience: $ 1 8.00-$ 25.20/hour </li><li>Incentive and commission compensation may be awarded for eligible roles</li><li>Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life</li><li>Paid vacation time, sick time, personal days, paid volunteer time and 11 company paid holidays</li><li>401k (up to 4% match with immediate vesting)</li><li>Tuition reimbursement up to $5,250 annually (minimum service requirement)</li><li>Read more about these and additional benefits at: Employee Benefits Banner Bank </li></li></ul>

TD Bank

<div>Work Location:
Woodbury, New Jersey, United States of America
Hours:
20
Pay Details:
$21.00 - $26.25 USD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
Personal &amp; Commercial Banking
Job Description:
The Teller I works in a TD Store location and plays a key role in delivering legendary customer experiences while processing everyday banking transactions with accuracy and efficiency while also educating customers on TD's products and services or referring them to a partner for specialized solutions.
Depth &amp; Scope:
<ul><li>Executes TD's Brand promise to customers by consistently executing appropriate behaviors to deliver a Legendary Customer experience in the Store
</li><li>Performs customer transactions including deposits, withdrawals, loan and safe deposit box payments efficiently
</li><li>Processes cash transactions such as cashing checks, verifying currency, balancing cash drawer, and night deposits with a high level of accuracy
</li><li>Responds to and resolves customer inquiries and concerns using standard procedures and escalating to management as necessary
</li><li>Engages in lobby leadership by orchestrating customer flow, warmly welcoming customers, and guiding appropriately
</li><li>Understands customer preferences with banking (when and how they want) and educates customers on self-service/digital options that meet their needs
</li><li>Acts as an advocate for the customer by conducting needs-based conversations; offering financial &amp; digital solutions, and/or referring the customer to appropriate partner to provide solutions
</li><li>Makes sound decisions and provides timely problem resolution, escalating more difficult issues to management
</li><li>Ensures compliance when completing operational activities in accordance with company guidelines and regulations such as Bank Secrecy Act and Patriot Act to minimize risk and protect the customer
</li><li>Verifies customers' identities by following customer authentication policies &amp; procedures
</li><li>Balances cash drawers Automated Teller machines (ATMs) and Teller Cash Dispensers (TCDs)/ Teller Cash Recyclers (TCRs) as necessary
</li><li>Adheres to safe deposit box procedures/operations and guidelines
</li><li>Responsible and accountable for cash drawers and vaults including maintaining appropriate cash limits and securing cash at all times
</li><li>Accountable for ensuring confidential customer information is securely stored throughout the day
</li><li>Understands the importance of and follows dual control
</li><li>Follows all security and audit measures to minimize potential loss
</li><li>Utilizes bank tools and processes to detect, address and prevent fraud
</li><li>Expected to complete all required in-classroom training and on-line training by established due dates
</li></ul>Education &amp; Experience:
<ul><li>High school diploma or GED
</li><li>6 months work related experience preferred; or equivalent can be demonstrated through any of the following: volunteering, education, military experience
</li><li>Ability to work during operating hours to include weekends, evenings, holidays as scheduled
</li><li>Demonstrated Customer Service skills preferred
</li><li>Strong organizational skills
</li><li>Detail-oriented
</li><li>Ability to function in a fast-paced and changing environment
</li><li>Excellent communication skills with ability to be concise, clear and consistent
</li></ul>Physical Requirements:
 
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
 
Domestic Travel &ndash; Occasional
 
International Travel &ndash; Never
 
Performing sedentary work &ndash;Frequent
 
Performing multiple tasks &ndash; Continuous
 
Operating standard office equipment - Continuous
 
Responding quickly to sounds &ndash; Continuous
 
Sitting &ndash;Occasional
 
Standing &ndash; Continuous
 
Walking &ndash; -Frequent
 
Moving safely in confined spaces &ndash; Occasional
 
Lifting/Carrying (under 25 lbs.) &ndash; Occasional
 
Lifting/Carrying (over 25 lbs.) &ndash;Occasional
 
Squatting &ndash; Occasional
 
Bending &ndash; Occasional
 
Kneeling &ndash; Occasional
 
Crawling &ndash; Occasional
 
Climbing &ndash; Occasional
 
Reaching overhead &ndash; Occasional
 
Reaching forward &ndash; Occasional
 
Pushing Occasional
 
Pulling &ndash; Occasional
 
Twisting &ndash; Occasional
 
Concentrating for long periods of time &ndash; Continuous
 
Applying common sense to deal with problems involving standardized situations &ndash; Continuous
 
Reading, writing and comprehending instructions &ndash; Continuous
 
Adding, subtracting, multiplying and dividing &ndash; Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities &amp; duties are considered essential functions for ADA purposes.
Who We Are:
 
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you&rsquo;ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we&rsquo;re here to support you towards your goals. As an organization, we keep growing &ndash; and so will you.
Our Total Rewards Package 
 
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
Additional Information:
 
We&rsquo;re delighted that you&rsquo;re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we&rsquo;re committed to providing the support our colleagues need to thrive both at work and at home.
 
 
Colleague Development
 
If you&rsquo;re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You&rsquo;ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD &ndash; and we&rsquo;re committed to helping you identify opportunities that support your goals.
 
 
Training &amp; Onboarding
 
We will provide training and onboarding sessions to ensure that you&rsquo;ve got everything you need to succeed in your new role.
 
 
Interview Process
 
We&rsquo;ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.</div>

Teller I - Woodbury NJ (20hrs)

Search 3525+ Head teller jobs near you this November. New roles added regularly across leading industries. Apply today.

3525 head teller jobs NEAR_ME

Teller / Senior Teller / Head Teller ( UAE National )

Teller

TELLER - Nasr City

Teller

Teller

Teller

Teller I - Woodbury NJ (20hrs)