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guest experience expert- hostess Jobs in Muscat

guest experience expert- hostess

housekeeping supervisor

health club spa attendant

VOCO

<div>We are thrilled to announce the upcoming opening of voco Muscat Al Mouj, a stylish and contemporary hotel set to bring a fresh energy to one of Muscat&rsquo;s most dynamic waterfront destinations. As part of the global IHG Hotels &amp; Resorts family, voco&trade; is known for its unique blend of reliable comforts, thoughtful touches, and a warm, welcoming atmosphere. At voco Muscat Al Mouj, we&rsquo;re preparing to open our doors soon &mdash; and we&rsquo;re looking for passionate, talented individuals to help us bring this exciting new property to life. This is a unique opportunity to be part of a pre-opening team where your ideas, energy, and commitment will help shape the hotel&rsquo;s culture and guest experience from day one. Whether you&rsquo;re looking to grow your career or take on a new challenge, voco Muscat Al Mouj offers a collaborative environment, strong development opportunities, and the chance to be part of a bold, modern brand that celebrates individuality.

We are looking for a friendly, reliable, and detail-oriented Health Club / Spa Attendant to support the daily operations of our wellness and fitness facilities. The Health Club / Spa Attendant plays a key role in creating a clean, organized, and welcoming environment for all guests and members by ensuring that spa and gym areas are well-maintained, properly stocked, and compliant with hygiene and safety standards.

YOUR DAY-TO-DAY:
<ul>
<li>Greet guests and members warmly and assist them with any inquiries or requests related to the spa or health club facilities.</li>
<li>Maintain cleanliness and organization of all areas including locker rooms, treatment rooms, relaxation lounges, gym areas, and poolside (if applicable).</li>
<li>Replenish towels, water stations, toiletries, and other amenities in all guest areas as needed.</li>
<li>Set up and break down treatment rooms or fitness class spaces in accordance with operational standards.</li>
<li>Monitor locker room supplies, report maintenance issues, and ensure the facility is clean and safe at all times.</li>
<li>Provide support to spa therapists, fitness instructors, and other team members as needed.</li>
<li>Ensure all health and safety guidelines are followed, especially in wet areas (steam rooms, saunas, pools).</li>
<li>Assist in managing guest flow and maintaining a calm and serene spa/fitness environment.</li>
<li>Maintain inventory levels of supplies and notify management of low stock.</li>
<li>Report any equipment malfunctions, cleanliness issues, or guest feedback to the Spa or Health Club Manager promptly.</li>
</ul>
WHAT WE NEED FROM YOU:
<ul>
<li>High school diploma or equivalent.</li>
<li>Previous experience in housekeeping, spa, gym, or hospitality environment preferred.</li>
<li>Strong attention to detail and cleanliness.</li>
<li>Good communication and interpersonal skills.</li>
<li>Basic understanding of health and safety practices.</li>
<li>Ability to work independently and as part of a team.</li>
<li>Physically fit and able to perform tasks such as lifting towels, moving furniture, and standing for long periods.</li>
<li>Flexible with working hours including weekends, holidays, and shifts.</li>
</ul>
WHAT YOU CAN EXPECT FROM US:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life &ndash; including a full uniform, impressive room discounts, and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our well-being framework, we are committed to supporting well-being in your health, lifestyle, and workplace.

So, join us and you&rsquo;ll become part of our ever-growing global family.
Join voco&trade; hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco&trade; hotels
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Health Club / SPA Attendant

Mandarin Oriental Hotel Group

<div>Guest Relations Agent &ndash; Club Lounge

Mandarin Oriental Muscat is looking for a Guest Relations Agent &ndash; Club Lounge to join our Club Lounge team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Muscat

Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.

For those seeking a luxury living experience in one of Muscat&rsquo;s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group&rsquo;s legendary service, world-class amenities and sweeping sea or mountain views.

Responsibilities
<ul>
<li>Creates MOWow Moments that surprise and inspire our guests.</li>
</ul><ul><li>Being able, and regularly performing, duties of all functions within the Front Office such as check-in, check-out, credit card handling, complaint handling, corresponding with our guests and guest relation tasks.</li>
</ul><ul><li>Be the first point of contact in terms of guest relations, feedback and services.</li>
<li>Assisting in billing and invoice preparation.</li>
<li>Preparing reports according to MOHG standards.</li>
<li>Updating registration cards according to MOHG standards.</li>
<li>Be present at the Front Office at the designated shifts and support the Team operationally.</li>
<li>Being an ambassador of the hotel both being actively engaging with guests and with colleagues.</li>
<li>Understands and follows all applicable standards, both in terms of quality, sustainability and FLHSS of the Rooms Division, policies and rules.</li>
<li>Develops and supports Trainees and Interns at the Front Office.</li>
</ul><ul><li>Handling and updating Guest360 and Fans of MO profile data.</li>
<li>Actively advertises our Fans of MO guest recognition program to our guests.</li>
<li>Ensure and maintain a very high standard of personal hygiene, behaviour and grooming standards.</li>
<li>Handle all guest complaints and comments tactfully and escalates them in a reasonable and sensitive manner.</li>
<li>Cooperate and coordinate teamwork with other departments.</li>
</ul>
Our commitment to you
<ul>
<li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.</li></ul></div>

Guest Relations Agent – Club Lounge

<div>We are thrilled to announce the upcoming opening of voco Muscat Al Mouj, a stylish and contemporary hotel set to bring a fresh energy to one of Muscat&rsquo;s most dynamic waterfront destinations. As part of the global IHG Hotels &amp; Resorts family, voco&trade; is known for its unique blend of reliable comforts, thoughtful touches, and a warm, welcoming atmosphere. At voco Muscat Al Mouj, we&rsquo;re preparing to open our doors soon &mdash; and we&rsquo;re looking for passionate, talented individuals to help us bring this exciting new property to life. This is a unique opportunity to be part of a pre-opening team where your ideas, energy, and commitment will help shape the hotel&rsquo;s culture and guest experience from day one. Whether you&rsquo;re looking to grow your career or take on a new challenge, voco Muscat Al Mouj offers a collaborative environment, strong development opportunities, and the chance to be part of a bold, modern brand that celebrates individuality.

We are seeking a skilled and customer-focused Spa Therapist to join our wellness team. As a Spa Therapist, you will be responsible for delivering a wide range of spa treatments and therapies to guests, ensuring an exceptional and relaxing experience. You will play a key role in promoting well-being, maintaining a serene environment, and upholding the highest standards of service and hygiene.

YOUR DAY-TO-DAY:
<ul>
<li>Provide professional spa treatments including massages, facials, body scrubs, wraps, and other therapies as per spa protocols and guest preferences.</li>
<li>Conduct consultations with guests to understand their needs and recommend appropriate treatments.</li>
<li>Maintain cleanliness and hygiene standards in all treatment rooms and common areas.</li>
<li>Prepare and restock treatment rooms with necessary supplies, linens, and equipment.</li>
<li>Ensure proper use and maintenance of spa equipment and products.</li>
<li>Promote and sell spa services, products, and packages to enhance guest experience and achieve sales targets.</li>
<li>Maintain client records and treatment history with confidentiality.</li>
<li>Uphold health, safety, and hygiene regulations at all times.</li>
<li>Stay updated with current trends and techniques in spa and wellness services.</li>
<li>Work collaboratively with other team members to ensure a smooth and positive spa experience for all guests.</li>
<li>Report any guest feedback, incidents, or equipment issues to the Spa Manager promptly.</li>
</ul>
WHAT WE NEED FROM YOU:
<ul>
<li>Certification or diploma in Massage Therapy, Beauty Therapy, or a related field from a recognized institution.</li>
<li>Minimum 1&ndash;2 years of experience as a Spa Therapist in a hotel, resort, or wellness center.</li>
<li>Knowledge of a wide range of treatments, techniques, and spa products.</li>
<li>Strong communication and interpersonal skills.</li>
<li>Professional appearance and excellent customer service skills.</li>
<li>Ability to maintain confidentiality and remain calm under pressure.</li>
<li>Fluent in English; additional languages are an advantage.</li>
<li>Flexible with working hours, including weekends and holidays.</li>
</ul>
WHAT YOU CAN EXPECT FROM US:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life &ndash; including a full uniform, impressive room discounts, and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our well-being framework, we are committed to supporting well-being in your health, lifestyle, and workplace.

So, join us and you&rsquo;ll become part of our ever-growing global family.
Join voco&trade; hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco&trade; hotels
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

SPA Therapist

Jumeirah Group

<div><div>Butler - Front Office - Jumeirah Muscat Bay - - (25000025)</div><div></div><div> 
About Jumeirah
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&amp;B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.
About Jumeirah Muscat Bay:
Set in a secluded cove at Bandar Jissah, between the Al Hajar Mountains and the Gulf of Oman, Jumeirah Muscat Bay invites guests to experience Muscat&rsquo;s breathtaking natural beauty, where mountains meet the sea at the resort&rsquo;s edge. The resort offers ocean-facing rooms and suites, as well as summerhouses and villas with private plunge pools and direct beach access. Guests can also enjoy Jumeirah&rsquo;s signature Talise Spa, an SSI-certified dive centre, diverse dining options, and a dedicated Kids Club.
About the Job:
An exciting opportunity has arisen for a Butler to join Jumeirah Muscat Bay. The main duties and responsibilities of this role include:<ul><li>
Greet and escort guests, handle luggage, ensure room cleanliness, and attend to guest enquiries and special requests.</li><li>
Anticipate guest needs, including special requirements, and provide suitable products, services, or information.</li><li>
Manage guest registration, cashiering, and administrative tasks while ensuring seamless guest recognition and interaction.</li><li>
Maintain Butler Pantry, Reception Desk, and service areas in line with cleanliness, stock, and operational standards.</li><li>
Prepare, serve, and clear food and beverages efficiently, following SOPs, HACCP, and health and safety guidelines.</li><li>
Uphold Jumeirah grooming, service, and quality standards by delivering professional, courteous service to guests and colleagues.</li></ul></div><div></div><div> 
About you:
The ideal candidate for this position will have the following experience and qualifications:<ul><li>
Relevant Technical or Vocational Diploma with 2&ndash;3 years of experience in the international luxury hospitality industry.</li><li>
Proficiency in Microsoft Office programs at an intermediate level.</li><li>
Strong behavioral competencies including problem solving, leadership, team management, creativity, project management, and attention to detail.</li><li>
Experience working effectively in a multi-cultural environment within luxury hospitality.</li></ul>
About the Benefits
At Jumeirah, we are dedicated to fostering a workplace where all colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.
Benefits include:<ul><li>
Access to Learning &amp; Development programmes and clear career pathways.</li><li>
Opportunities for internal mobility within our global network.</li><li>
Colleague discounts on food, beverage and hotel stays worldwide.</li><li>
Health care and insurance benefits.</li><li>
Locally competitive salary.</li><li>
Locally relevant benefits as determined by the property.</li></ul><div> 
</div></div><div>
Primary Location: Oman-Muscat</div><div>
Job: Jumeirah Job Group</div><div>
Organization: Jumeirah Muscat Bay [JMBH]</div><div>
Job Posting: Aug 21, 2025, 7:31:58 AM</div></div>

Butler - Front Office - Jumeirah Muscat Bay -

Mandarin Oriental

<div>
 Mandarin Oriental Muscat is looking for a
 
 Spa Therapist
 
 to join our
 
 Spa
 
 team.
 
 
 Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
 
 
 Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
 
 
 
 Mandarin Oriental Muscat
 
 
 
 Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.
 
 
 For those seeking a luxury living experience in one of Muscat&rsquo;s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group&rsquo;s legendary service, world-class amenities and sweeping sea or mountain views.
 
 
 
 Scope of Position
 
 
 
 Spa Therapist is responsible for, but not limited to performing as trained all spa treatments to guests in a professional and pleasant manner.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 It is part of your role to understand and comply with all corporate and hotel policies and standard operating procedures.
 </li>
 <li>
 MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements.
 </li>
 <li>
 It is part of your role and your responsibility to fully support all learning and development activities.
 </li>
 <li>
 Ensure that all standards of LQE, MOQA and Forbes are followed consistently.
 </li>
 <li>
 You shall take all reasonable steps to safeguard stored information and not divulge or otherwise transfer any personal data concerning the guests, customers or colleagues, or any confidential information concerning the hotel unless with the appropriate authority.
 </li>
 <li>
 Use of the hotel&rsquo;s network, computers or internet access which is in the hotel&rsquo;s view unreasonable or inappropriate, for example gambling, chatroom, or pornographic material, is a serious breach of hotel policy and grounds for summary dismissal.
 </li>
 <li>
 Support and adhere to all policies &amp; procedures relating to Safe, Sound and Sustainable at Mandarin Oriental.
 </li>
 <li>
 Ensure compliance with the MOHG Social Media Policy, i.e. to be fully responsible for the content you publish on any social media platform, including your personal site.
 </li>
 <li>
 Mandarin Oriental, Muscat has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason.
 </li>
 <li>
 Act as a hotel ambassador at all times.
 </li>
 <li>
 To carry out any additional duties requested by management, related to hotel operational activities.
 </li>
 <li>
 Follow all Standards Operating Procedures (SOPs) as taught by Spa Treatments Manager.
 </li>
 <li>
 Keep work area clean, neat and hygienic at all times.
 </li>
 <li>
 Ensure that a high standard of service is maintained throughout the Spa.
 </li>
 <li>
 Assist in the operations of all spa &amp; wellness department as required:
 </li>
 <li>
 Spa Treatment Rooms
 </li>
 <li>
 Spa Reception
 </li>
 <li>
 Spa Retail
 </li>
 <li>
 Spa Pantry
 </li>
 <li>
 Consultation Lounge
 </li>
 <li>
 Spa Thermal &amp; Changing Facilities
 </li>
 <li>
 Tea Lounges
 </li>
 <li>
 Maintain cleanliness and attention to detail in spa treatment rooms throughout your shift.
 </li>
 <li>
 Will be expected to assist and perform various demonstrations and events.
 </li>
 <li>
 Perform as a professional, with a friendly business attitude and conduct all duties and responsibilities as required by the position, or assigned by the Spa Treatments Manager.
 </li>
 <li>
 Perform all treatments to the highest standards on guests whilst maintaining the guest&rsquo;s comfort at all times.
 </li>
 <li>
 Be on time for appointments and thoroughly review appointments before and after completing each treatment.
 </li>
 <li>
 Have the ability to courteously interact and answer all spa and hotel related questions with guests.
 </li>
 <li>
 Attend daily and monthly meetings when necessary.
 </li>
 <li>
 Be on time to attend training that has been scheduled by Spa Treatments Manager.
 </li>
 <li>
 Perform all assigned spa therapist tasks.
 </li>
 <li>
 Report any dysfunctional equipment to Spa Concierge or Spa Treatments Manager.
 </li>
 <li>
 Maintain inventory of supplies for the operations of the treatment rooms.
 
 
 </li>
 </ul>
 
 Our commitment to you
 
 
 
 <ul>
 <li>
 Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
 </li>
 <li>
 MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
 </li>
 <li>
 Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
 </li>
 <li>
 Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
 </li>
 </ul>
</div>

Spa Therapist

<div><div>Manager - Learning and Development - Jumeirah Muscat Bay - (2500001Y)</div><div></div><div> 
About Jumeirah
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&amp;B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.
About Jumeirah Muscat Bay:
Set in a secluded cove at Bandar Jissah, between the Al Hajar Mountains and the Gulf of Oman, Jumeirah Muscat Bay invites guests to experience Muscat&rsquo;s breathtaking natural beauty, where mountains meet the sea at the resort&rsquo;s edge. The resort offers ocean-facing rooms and suites, as well as summerhouses and villas with private plunge pools and direct beach access. Guests can also enjoy Jumeirah&rsquo;s signature Talise Spa, an SSI-certified dive centre, diverse dining options, and a dedicated Kids Club.
About the Job:
An exciting opportunity has arisen for a Manager - Learning and Development to join Jumeirah Muscat Bay. The main duties and responsibilities of this role include:<ul><li>
Ensure compliance with Jumeirah HR training processes and standards across the property.
Conduct annual learning and development needs analysis to identify training requirements for hotel staff.</li><li>
Develop and implement an annual training plan tailored to the property's needs, Collaborate with Corporate Learning &amp; Development to meet regional training targets and ensure consistency.</li><li>
Design training sessions to address specific operational needs within the hotel, e
valuate the effectiveness of training programs post-delivery to ensure objectives are met.
Annually assess the execution and impact of the Learning and Development plan.</li><li>
Implement the Departmental Training Review Process for systematic and consistent monitoring.</li><li>
Coach and support departmental trainers to meet on-the-job training requirements and maintain high standards.</li><li>
Manage the training budget, resources, and programs, including management trainee and internship programs, ensuring optimal allocation and utilization.</li></ul></div><div></div><div> 
About you:
The ideal candidate for this position will have the following experience and qualifications:<ul><li>
8&ndash;10 years in a similar role within the luxury hotel industry, preferably in hospitality</li><li>
Bachelor&rsquo;s degree in Human Resources, Hospitality Management, Education, or a related field, plus a qualification in a training and development-related field; Level A and B qualified in British Psychological assessment; licensed facilitator of Franklin Covey courses and MBTI assessments; membership in a professional organization related to training and development</li><li>
Advanced proficiency in Microsoft Office and excellent written and spoken English</li><li>
Strong leadership and team management, problem-solving, project management, creativity, and attention to detail</li></ul>
About the Benefits
At Jumeirah, we are dedicated to fostering a workplace where all colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.
Benefits include:<ul><li>
Access to Learning &amp; Development programmes and clear career pathways.</li><li>
Opportunities for internal mobility within our global network.</li><li>
Colleague discounts on food, beverage and hotel stays worldwide.</li><li>
Health care and insurance benefits.</li><li>
Locally competitive salary.</li><li>
Locally relevant benefits as determined by the property.</li></ul><div> 
</div></div><div>
Primary Location: Oman-Muscat</div><div>
Job: Jumeirah Job Group</div><div>
Organization: Jumeirah Muscat Bay [JMBH]</div><div>
Job Posting: Aug 14, 2025, 1:29:38 AM</div></div>

Manager - Learning and Development - Jumeirah Muscat Bay

Jumeirah

<div>
 
 About Jumeirah
 
 
 
 Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&amp;B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.
 
 
 
 About Jumeirah Muscat Bay
 
 
 
 Set in a secluded cove at Bandar Jissah, between the Al Hajar Mountains and the Gulf of Oman, Jumeirah Muscat Bay invites guests to experience Muscat&rsquo;s breathtaking natural beauty, where mountains meet the sea at the resort&rsquo;s edge. The resort offers ocean-facing rooms and suites, as well as summerhouses and villas with private plunge pools and direct beach access. Guests can also enjoy Jumeirah&rsquo;s signature Talise Spa, an SSI-certified dive centre, diverse dining options, and a dedicated Kids Club.
 
 
 
 About The Job
 
 
 
 An exciting opportunity has arisen for a
 
 Manager - Learning and Development
 
 to join
 
 Jumeirah Muscat Bay
 
 . The main duties and responsibilities of this role include:
 
 
 <ul>
 <li>
 Ensure compliance with Jumeirah HR training processes and standards across the property.
 
 
 </li>
 </ul>
 Conduct annual learning and development needs analysis to identify training requirements for hotel staff.
 
 
 <ul>
 <li>
 Develop and implement an annual training plan tailored to the property's needs, Collaborate with Corporate Learning &amp; Development to meet regional training targets and ensure consistency.
 </li>
 <li>
 Design training sessions to address specific operational needs within the hotel, e
 
 
 </li>
 </ul>
 valuate the effectiveness of training programs post-delivery to ensure objectives are met.
 
 
 Annually assess the execution and impact of the Learning and Development plan.
 
 
 <ul>
 <li>
 Implement the Departmental Training Review Process for systematic and consistent monitoring.
 </li>
 <li>
 Coach and support departmental trainers to meet on-the-job training requirements and maintain high standards.
 </li>
 <li>
 Manage the training budget, resources, and programs, including management trainee and internship programs, ensuring optimal allocation and utilization.
 
 
 </li>
 </ul>
 
 About You
 
 
 
 The ideal candidate for this position will have the following experience and qualifications:
 
 
 <ul>
 <li>
 8&ndash;10 years in a similar role within the luxury hotel industry, preferably in hospitality
 </li>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Hospitality Management, Education, or a related field, plus a qualification in a training and development-related field; Level A and B qualified in British Psychological assessment; licensed facilitator of Franklin Covey courses and MBTI assessments; membership in a professional organization related to training and development
 </li>
 <li>
 Advanced proficiency in Microsoft Office and excellent written and spoken English
 </li>
 <li>
 Strong leadership and team management, problem-solving, project management, creativity, and attention to detail
 
 
 </li>
 </ul>
 
 About The Benefits
 
 
 
 At Jumeirah, we are dedicated to fostering a workplace where all colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.
 
 
 
 Benefits Include
 
 
 
 <ul>
 <li>
 Access to Learning &amp; Development programmes and clear career pathways.
 </li>
 <li>
 Opportunities for internal mobility within our global network.
 </li>
 <li>
 Colleague discounts on food, beverage and hotel stays worldwide.
 </li>
 <li>
 Health care and insurance benefits.
 </li>
 <li>
 Locally competitive salary.
 </li>
 <li>
 Locally relevant benefits as determined by the property.
 
 
 </li>
 </ul>
 
 Primary Location
 
 
 
 Oman-Muscat
 
 
 
 Job
 
 
 
 Jumeirah Job Group
 
 
 
 Organization
 
 
 
 Jumeirah Muscat Bay [JMBH]
 
 
 
 Job Posting
 
 
 
 Aug 14, 2025, 10:29:38 AM
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Explore 131+ Health club spa attendant in Muscat this September. Find roles across top companies and apply now to boost your career.

131 health club spa attendant jobs IN Muscat

Health Club / SPA Attendant

Guest Relations Agent – Club Lounge

SPA Therapist

Butler - Front Office - Jumeirah Muscat Bay -

Spa Therapist

Manager - Learning and Development - Jumeirah Muscat Bay

Manager - Learning and Development - Jumeirah Muscat Bay