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housekeeping supervisor

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25147639
 
 
 
 Job Category
 
 Housekeeping &amp; Laundry
 
 
 
 Location
 
 W Muscat, Al Kharjiya Street, Shatti Al Qurum, Muscat, Oman, Oman,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.
 
 
 Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.
 
 
 
 Preferred Qualification
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: At least 1 year of related work experience.
 
 
 Supervisory Experience: At least 1 year of supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 W Hotels&rsquo; mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We&rsquo;re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests&rsquo; passions to life. If you are original, innovative, and always looking towards the future of what&rsquo;s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Hotel Cleanliness Supervisor

<div>Additional Information 
Job Number25147639 
Job CategoryHousekeeping &amp; Laundry 
LocationW Muscat, Al Kharjiya Street, Shatti Al Qurum, Muscat, Oman, Oman 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork. 
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATION
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
W Hotels&rsquo; mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We&rsquo;re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests&rsquo; passions to life. If you are original, innovative, and always looking towards the future of what&rsquo;s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Grand Millennium Muscat

<div>
 As a Housekeeping Order Taker, you are crucial to facilitating effective communication and coordination within the Housekeeping Office. Your key responsibilities include overseeing administrative tasks, maintaining meticulous records, delivering exceptional customer service, and contributing to the overall cleanliness and organization of the office.
 
 
 
 Key Job Responsibilities:
 
 
 
 <ul>
 <li>
 Safeguard, record, and manage all keys and documents within the Housekeeping Office.
 </li>
 <li>
 Organize and file daily activity reports efficiently in the Housekeeping Office.
 </li>
 <li>
 Promptly answer phone calls, adhering to established telephone etiquette and standards.
 </li>
 <li>
 Record all incoming calls, ensuring proper dissemination and follow-up on messages.
 </li>
 <li>
 Manage Lost &amp; Found matters, including receiving, recording, storing, claiming, and clearing items.
 </li>
 <li>
 Update and maintain housekeeping files, ensuring accuracy and completeness.
 </li>
 <li>
 Generate and print system reports for the room discrepancy report in the morning and afternoon; submit copies to Finance and Front Office.
 </li>
 <li>
 Coordinate baby-sitting services for guests and prepare attendance sheets for monthly payroll.
 </li>
 <li>
 Maintain the cleanliness and tidiness of the Housekeeping Office.
 </li>
 <li>
 Regularly clear outdated reports on a monthly basis, following hotel standards for record-keeping.
 </li>
 <li>
 Uphold environmental, health, and safety standards in alignment with organizational policies.
 </li>
 <li>
 Adhere to the company&rsquo;s environmental, health, and safety procedures and policies.
 </li>
 </ul>
</div>

Housekeeping Order Taker

IHG Hotels & Resorts

<div>
 We are thrilled to announce the upcoming opening of voco Muscat Al Mouj, a stylish and contemporary hotel set to bring a fresh energy to one of Muscat&rsquo;s most dynamic waterfront destinations. As part of the global IHG Hotels &amp; Resorts family, voco&trade; is known for its unique blend of reliable comforts, thoughtful touches, and a warm, welcoming atmosphere. At voco Muscat Al Mouj, we&rsquo;re preparing to open our doors soon &mdash; and we&rsquo;re looking for passionate, talented individuals to help us bring this exciting new property to life. This is a unique opportunity to be part of a pre-opening team where your ideas, energy, and commitment will help shape the hotel&rsquo;s culture and guest experience from day one. Whether you&rsquo;re looking to grow your career or take on a new challenge, voco Muscat Al Mouj offers a collaborative environment, strong development opportunities, and the chance to be part of a bold, modern brand that celebrates individuality.
 
 
 We are looking for a detail-oriented and proactive Public Area Supervisor to lead the cleaning and maintenance operations of all public spaces within the property. This role ensures that lobbies, hallways, restrooms, meeting rooms, and other public areas are consistently clean, well-maintained, and welcoming for all guests and visitors. The ideal candidate is organized, quality-focused, and capable of managing a team effectively.
 
 
 YOUR DAY-TO-DAY:
 
 
 <ul>
 <li>
 Supervise and coordinate daily cleaning and upkeep of all public areas, including lobbies, corridors, restrooms, elevators, and back-of-house areas.
 </li>
 <li>
 Assign duties and inspect the work of public area attendants to ensure cleanliness standards are consistently met.
 </li>
 <li>
 Conduct regular inspections of public spaces to identify maintenance or cleanliness issues and take corrective action.
 </li>
 <li>
 Ensure proper use of cleaning equipment, chemicals, and supplies, maintaining safety and sanitation standards.
 </li>
 <li>
 Train, coach, and support team members on cleaning procedures, equipment use, and safety protocols.
 </li>
 <li>
 Maintain accurate records of daily operations, cleaning schedules, supply usage, and team performance.
 </li>
 <li>
 Communicate effectively with other departments such as Engineering and Front Office to coordinate tasks and resolve issues promptly.
 </li>
 <li>
 Respond to guest concerns or complaints in a professional and timely manner, ensuring satisfaction.
 </li>
 <li>
 Monitor inventory levels and assist in ordering cleaning supplies and equipment as needed.
 </li>
 <li>
 Ensure all public area staff comply with health, safety, and company policies.
 
 
 </li>
 </ul>
 WHAT WE NEED FROM YOU:
 
 
 <ul>
 <li>
 High school diploma or equivalent required; vocational training or hospitality certification is a plus.
 </li>
 <li>
 Minimum 2 years of experience in housekeeping or custodial services, with at least 1 year in a supervisory role.
 </li>
 <li>
 Knowledge of cleaning techniques, materials, and equipment.
 </li>
 <li>
 Ability to lead, motivate, and manage a team effectively.
 </li>
 <li>
 Strong attention to detail and organizational skills.
 </li>
 <li>
 Good communication and interpersonal abilities.
 </li>
 <li>
 Basic computer skills (MS Office, housekeeping management systems).
 </li>
 <li>
 Physical ability to perform cleaning tasks and stand/walk for extended periods.
 
 
 </li>
 </ul>
 WHAT YOU CAN EXPECT FROM US:
 
 
 We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life &ndash; including a full uniform, impressive room discounts, and some of the best training in the business.
 
 
 Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
 
 
 IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our well-being framework, we are committed to supporting well-being in your health, lifestyle, and workplace.
 
 
 So, join us and you&rsquo;ll become part of our ever-growing global family.
 
 
 Join voco&trade; hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco&trade; hotels
 
 
 Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
</div>

Public Area Supervisor

The Secure Inn Hotel

MAIN JOB PURPOSE:Under the general direction of the Deputy Managing Director and within the limits of established &ldquo;The Secure Inn Hotel&rdquo; Policies and Procedures, your responsibility is to provide efficient, personalized, courteous, punctual and the highest level of comfort and hospitality to the guests so as to maximize the organizational profitability and guest satisfaction in an atmosphere of team work and high employee morale. Promotes positive work environment, oversee and direct the day to day operations of the Front Office and Housekeeping Department and maintain the overall efficiency of standard set.DUTIES AND OTHER RESPONSIBILITIES:&middot; Ensures prompt, courteous and accurate service to all guests, so as to maximize guest satisfaction.&middot; Greet and welcome guests upon their arrival and escort them to their rooms and to be sure that rooms are in top notch before their arrival and make guest feel important when they arrive at the hotel.&middot; Assign duties to the Front Office and Housekeeping team and observe performance to ensure adherence to hotel policies and established operating procedures.&middot; Trains, cross trains and retrains all Front Office and Housekeeping Personnel.&middot; Participate in the selection of Front Office and Housekeeping Personnel.&middot; Schedule the Front Office and Housekeeping staff.&middot; Supervises workload during the shift.&middot; Supervises front office and housekeeping departments in respect of budgets, asset management, stock/stock relations; purchasing.&middot; Manages revenue from reservations and helps to set room rates and budget forecasts for the Front Office and Housekeeping departments.&middot; Strategizes on room pricing policies to increase or maximize sales or revenues.&middot; Audits and oversees cash, credit card and other financial tasks carries out in Front Office department, as well as working closing with the accounts department on debtors and creditors queries.&middot; Analyses shortfalls in forecasts and financial reports and endeavors to correct them.&middot; Motivates and leads team, supervisors and Managers reporting into this role.&middot; Troubleshooting emergencies.&middot; Updates group information, maintains, monitors and prepares group requirements. Relays information to appropriate personnel.&middot; Reviews and completes credit limit report.&middot; Works within the allocated budget for the Front Office and Housekeeping department.&middot; Enforces all cash handling, check cashing and credit policies.&middot; Conducts regularly scheduled meetings of Front office and Housekeeping team.&middot; Wears the proper uniform at all the times. Requires all Front Office and Housekeeping employees to wear proper uniforms at all times.&middot; Upholds the The Secure Inn Hotel&rsquo;s commitment to hospitality.&middot; Prepare performance reports related to Front Office and Housekeeping departments.&middot; Maximize room revenue and occupancy by reviewing status daily. Analyze rate variance, monitor credit report and maintain close observation of daily count. Monitor selling status of house daily. Flash report, allowance etc.&middot; Monitor high balance guest and take appropriate action.&middot; Ensure logging and delivery of all messages, packages and mail in a timely and professional manner.&middot; Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees.&middot; Review daily Housekeeping work, Front Office work and activity reports generated by Night Audit.&middot; Review Front Office/Housekeeping log book and guest feedback forms on daily basis.&middot; Maintain an organized and comprehensive filling system with documentation of purchases, vouchering, schedules, forecast, reports and tracking logs.&middot; Evaluates the job performance of each Front Office and Housekeeping staff.&middot; Maintains working relationships and communicates with all departments.&middot; Maintains master key control.&middot; Verifies that accurate room status information is maintained and properly communicated.&middot; Resolves guest problems quickly.&middot; Responsible for cleanliness, orderliness and appearance of the entire hotel.&middot; Ensure that rooms are made as per The Secure Inn Hotel standard.&middot; Maintain per stock of guest supplies, cleaning supplies, linen and uniform.&middot; Organize inventories with Accounts and General store for linen, uniform and fixed assets.&middot; Pay particular attention while organizing pest eradicating activities.&middot; Assist Purchase department in selecting supplies for items related to Housekeeping.&middot; Verification of supplies consignments.&middot; Daily inspection of public areas.&middot; Coordinating the preventive maintenance schedule of rooms and public areas with maintenance department.&middot; Support and work with the Head of Departments in all aspects of running the hotel, with the objective to maximize efficiency and to achieve the highest volume of revenues.&middot; Monitor the guest feedback on trip advisor, booking.com and other hotel surveys.&middot; Perform sudden audit on rooms and other operating areas.&middot; Provide effective leadership to hotel team members.&middot; Ensure effective, timely and accurate communications flow with regards to hotel policies and procedures.&middot; Handles guest queries and complaints politely and professionally, communicate face-to-face with guests and ensure such communication is established, and suggest solutions to ensure guest satisfaction when necessary.&middot; Provide guidance when necessary; personally take part in implementing all of the quality management systems so as to achieve The Secure Inn Hotel standards.&middot; Assist in the development, implementation and review of the policies, procedures, practices and standards.&middot; Recommend changes in methods, equipment or employees so as to improve departmental standards and productivity. Be informed of the latest trends in the industry.&middot; Support and work with the Head of Departments in monitoring and achieving respective key performance indicators.&middot; Coordinate operational department activities to facilitate increased levels of communication.&middot; Ensure adherence to company and hotel policies by all departmental employees; documents &amp; records are maintained as per operational/ organizational requirements.&middot; Ensure norms, procedures and systems are being followed for the safety and security of guest belongings, company&rsquo;s assets and revenue.&middot; Respond to internal and external audits that are completed to ensure continual improvement is achieved.&middot; Conduct regular inspections of the hotel to ensure adherence to cleanliness and&middot; Carry out all other duties assigned by the Deputy Managing Director and not specified in the job description.Job Type: Full-timePay: RO350.000 - RO500.000 per month

R&D Manager

Shangri-La Group

<div>
 
 Shangri-La Barr Al Jissah Muscat
 
 , Sultanate of Oman
 
 
 Nestled in between the dramatic backdrop of rugged mountains and the pristine waters of the Sea of Oman, Shangri-La&rsquo;s Barr Al Jissah Resort and Spa is set on 124 acres of stunning scenery and home to three spectacular hotels: the family orientated Al Waha comprises 262 rooms, the diverse Al Bandar comprises 198 deluxe rooms and the luxurious and most exclusive Al Husn has 180 elegantly appointed guestrooms and suites. The resort also features 22 Food and Beverage outlets, 1,056 sqm ballroom with 8 breakout rooms, wide variety of recreational facilities, and a spa with 12 treatment villas.
 
 
 The Housekeeping Intern supports the housekeeping team in ensuring guest rooms and public areas are cleaned and maintained to hotel standards. This role offers hands-on experience in hotel operations, cleanliness standards, and guest service, while assisting Room Attendants and leaders in delivering a high level of guest satisfaction.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Assist Room Attendants in cleaning and preparing guest rooms and public areas as per hotel standards.
 </li>
 <li>
 Replenish supplies such as towels, linens, and amenities in guest rooms and housekeeping pantries.
 </li>
 <li>
 Support in organizing housekeeping trolleys and storage areas.
 </li>
 <li>
 Help with daily tasks such as sorting laundry, stocking housekeeping closets, and preparing cleaning materials.
 </li>
 <li>
 Report any maintenance issues, damages, or guest requests to the appropriate team member or supervisor.
 </li>
 <li>
 Observe and learn proper cleaning techniques, chemical handling, and use of equipment.
 </li>
 <li>
 Respond to basic guest requests professionally and politely, escalating when needed.
 </li>
 <li>
 Participate in training sessions and team briefings to develop skills and understanding of housekeeping operations.
 </li>
 <li>
 Maintain a clean, safe, and organized work environment.
 </li>
 <li>
 Uphold the hotel's hygiene, safety, and appearance standards at all times.
 
 
 </li>
 </ul>
 
 Qualifications And Skills
 
 
 
 <ul>
 <li>
 Currently enrolled in a hospitality or related program (or recent graduate seeking internship experience).
 </li>
 <li>
 Eagerness to learn, take initiative, and work as part of a team.
 </li>
 <li>
 Positive attitude and good communication skills.
 </li>
 <li>
 Basic understanding of cleaning tools and supplies (training will be provided).
 </li>
 <li>
 Physically able to perform housekeeping tasks including lifting, bending, and standing for long periods.
 </li>
 <li>
 Willingness to work flexible hours including weekends and public holidays.
 </li>
 </ul>
</div>

Housekeeping Intern

Explore 37+ Housekeeping supervisor in Muscat this September. Find roles across top companies and apply now to boost your career.

37 housekeeping supervisor jobs IN Muscat

Hotel Cleanliness Supervisor

Hotel Cleanliness Supervisor

Hotel Cleanliness Supervisor

Housekeeping Order Taker

Public Area Supervisor

R&D Manager

Housekeeping Intern