operations supervisor

purchasing supervisor

restaurant - shift supervisor Jobs in Muscat

restaurant - shift supervisor

sales associate

stewarding supervisor

assistant store supervisor

talabat

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 As talabat continues to grow and keep ahead of the curve we have launched our very own end-end grocery service across the MENA region: tMart
 
 
 We&rsquo;re looking for a Assistant Store Supervisor to join the team and focus on growing our own Grocery Store &ldquo;tMart&rdquo;, which is the region&rsquo;s first cloud store concept offering 30-minutedelivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!
 
 
 <ul>
 <li>
 Responsible for the operations of the store during his shift, in terms of end to -end operation: managing staff , Ordering, Inbound receiving, stocking, Pick and pack orders
 </li>
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 Assists Store supervisor to manage all store operations (i.e. selecting people, scheduling shifts, routine and preventive maintenance, &hellip;)
 </li>
 <li>
 Assists Store supervisor for Ordering / Store replenishment: by Ensure proper stock in stores (No OOS or OVS) and help to assessing the inventory and issuing orders based on the input and assessment of demand planner plus physical stock assessment
 </li>
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 Inventory management: Support Store supervisor by Ensuring effective stock control function and practices. Support Implementation of inventory process to ensure adequate stock levels and accurate inventory by conducting Store Stock take &amp; Cycle count based on the agreed schedule
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 Inbound receiving: During his shift , to ensure Accurate receiving of orders as per policies &amp; SOP
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 Outbound: During his shift , to ensure Efficient and accurate picking and packing of customer orders, as per SOP
 </li>
 <li>
 Support Store supervisor by monitoring fulfillment processes and recommend improvements to increase productivity and profits.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 You have at least 3-5 years of experience in supermarket or restaurant
 </li>
 <li>
 You are someone energized by the unknown and look forward to learning each day on the job.
 </li>
 <li>
 Good communication skills, and always like to be hands-on with several tools.
 </li>
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 Additionally, you have robust interpersonal and intercultural skills.
 </li>
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 Language skills: Fluent English and Arabic would be highly advantageous.
 </li>
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 Help Store supervisor by Ensuring implementation of actions pertinent to store-related shrinkages
 </li>
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 Supervising the effective implementation of hygiene, sanitation, security and safety standards, as well as service level standards and ensuring a high level customer service both internally and externally during his shift
 </li>
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 Discussing with the Store supervisor all issues/problems and propose solutions
 </li>
 </ul>
</div>

Assistant Store Supervisor

Grand Hyatt

<div>
 
 Organization- Grand Hyatt Muscat
 
 
 
 
 Summary
 
 
 
 
 You will be responsible to provide an excellent and consistent level of administrative support to your customers. The purchasing supervisor is responsible to assist the Materials Manager in the smooth operation and efficient running of the Materials Department while meeting department&rsquo;s objectives.
 
 
 
 
 Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to ensure problems are resolved satisfactorily.
 
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Basic knowledge in Purchasing/Receiving/Store management, Account preferable
 </li>
 <li>
 </li>
 <li>
 Basic computer skills particularly in the use of MS Office
 </li>
 </ul>
</div>

Purchasing Supervisor

Takamul National Company LLC

As a Shift Supervisor / Team Leader you will be at the heart of creating exceptional customer experiences and maintaining the highest operational standards. Your role is to lead and inspire your team, ensuring a welcoming atmosphere, impeccable service, and top-quality products. You&rsquo;ll manage all aspects of store operations while championing the brand's mission to delight every customer.Key ResponsibilitiesCustomer Satisfaction &amp; Experience<ul><li>Ensure every customer enjoys an outstanding dining experience through exceptional service and product quality.</li><li>Foster a welcoming, friendly environment that prioritizes customer engagement and satisfaction.</li><li>Address customer feedback and complaints promptly and professionally, turning challenges into opportunities.</li><li>Implement and promote initiatives to enhance customer loyalty and brand experience.</li></ul>Operational Excellence<ul><li>Oversee daily store operations, ensuring adherence to company standards in cleanliness, organization, and safety.</li><li>Monitor food preparation processes to maintain quality and consistency in every product served.</li><li>Manage inventory levels, stock rotation, and supply orders to avoid shortages or waste.</li><li>Conduct regular store audits to ensure compliance with health, safety, and hygiene regulations.</li></ul>Team Leadership &amp; Development<ul><li>Recruit, train, and motivate a high-performing team passionate about delivering exceptional service.</li><li>Set clear expectations, delegate tasks effectively, and monitor team performance.</li><li>Lead by example, demonstrating excellent customer service, problem-solving, and operational skills.</li><li>Provide coaching and development opportunities to help team members reach their full potential.</li></ul>Financial Performance<ul><li>Achieve store sales targets and profitability goals through effective cost management and upselling techniques.</li><li>Oversee cash handling, daily reconciliations, and adherence to financial protocols.</li><li>Monitor labor costs and adjust schedules to ensure operational efficiency.</li></ul>Qualifications and Skills<ul><li>Experience: Minimum 3 years in a supervisory or managerial role in the food &amp; beverage or hospitality industry.</li><li>Education: Diploma or degree in hospitality, business management, or a related field is preferred.</li><li>Exceptional leadership and team-building skills.</li><li>Strong focus on customer service and creating memorable experiences.</li><li>Proficiency in managing store operations, including inventory, staffing, and financial tasks.</li><li>Knowledge of food safety and hygiene practices.</li><li>Excellent problem-solving and decision-making abilities.</li></ul>Why Join Us? We don&rsquo;t just make pizza; we create experiences that bring people together. As a Store In-Charge, you&rsquo;ll have the opportunity to lead a passionate team, deliver unforgettable moments for customers, and uphold the highest standards in every aspect of the business.Let&rsquo;s shape the future of great dining experiences together!Job Type: Full-timeWork Location: In person

Restaurant - Shift Supervisor

Apparel Group

<div>
 POSITION OBJECTIVE
 
 
 <ul>
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 The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience
 </li>
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 Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager
 
 
 </li>
 </ul>
 Key Responsibilities
 
 
 
 Customer Service
 
 
 
 <ul>
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 Greet the customers and assist them in selecting the right product.
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 Convert the window shoppers to ultimate buyers.
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 Promote the Club Apparel Loyalty Program of the company for repeat sales
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 Serve Customers with the highest standards and follow the company guideline of selling ( GUEST &ndash; Greet, Understand, Explain, Sell, Thank)
 </li>
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 Must be updated about the various brands of the group for suggestive selling to the customers Grooming / Attitude / Knowledge
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 Must be presentable and well-groomed at all the times
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 Flexible to work for extended hours during the Sale period
 </li>
 <li>
 Must possess up to date product knowledge and ensure minimal stock loss.
 </li>
 <li>
 Flexible to work for extended hours during the Sale period.
 
 
 </li>
 </ul>
 
 Merchandise
 
 
 
 <ul>
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 Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms
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 Ensure all VM guidelines are followed and all Stock Norms on clearance are maintained.
 </li>
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 Record the inventory inward / outward and maintain the report of the same Process
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 Handle the POS (Point of Sale) / Billing Counter efficiently
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 Tally money in the cash till during the beginning / end of the shifts
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 Issue receipts / refunds / change to the customers correctly
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 Process the payments by cash / credit cards / vouchers / automatic debits
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 Ensure awareness and vigilance at all times of security in the store without any negligence
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 Must be flexible to work for varied shifts and overtime as per the business requirement
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 Adhere to SOP &amp; Loss Prevention Policies
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 Maintain confidentiality of the sales figures to the outside party
 </li>
 </ul>
</div>

Sales Associate

Thousand Nights Camp & Hospitality Concept LLC

Job Title : Kitchen Steward / DishwasherDepartment : Back of House (Kitchen)Reports To : Chef de Partie, Sous Chef, or Head ChefLocation :Document Code :Updated Date :Job summary:The Steward / Dishwasher is an essential member of the Back of House team responsible for maintaining the highest standards of cleanliness and hygiene throughout the kitchen and food service areas. This role ensures that all cutlery, crockery, glassware, cookware, and kitchen equipment are impeccably cleaned, sanitized, and organized for use. By maintaining a flawless and hygienic environment, the Steward directly contributes to guest satisfaction and the smooth operation of the kitchen. This position also supports the kitchen team with basic food preparation tasks and general cleaning duties, serving as a foundational role in the restaurant's success.KEY RESPONSIBILITIES &amp; DUTIESDishwashing &amp; Sanitation<ul><li>Washes dishes, glassware, flatware, cutlery, crockery, pots, pans, and cooking equipment using commercial dishwashers or by hand, ensuring all items are thoroughly cleaned and sanitized.</li><li>Inspects all items during washing and storage, removing any chipped, cracked, or broken items from circulation immediately and reporting breakages to the supervisor.</li><li>Places clean dishes, utensils, glassware, and cooking equipment in designated storage areas, ensuring they are organized, accessible, and ready for use.</li><li>Monitors dishwashing equipment, reporting any malfunctions or maintenance needs to the supervisor promptly.</li></ul>Kitchen Cleanliness &amp; Maintenance<ul><li>Maintains kitchen work areas, countertops, tables, and preparation surfaces in a clean and orderly condition throughout the shift.</li><li>Sweeps, mops, and scrubs kitchen and restaurant floors regularly throughout the shift and whenever required to prevent slips and maintain hygiene.</li><li>Cleans kitchen equipment (ovens, stoves, fryers, mixers, refrigerators) as per cleaning schedules, ensuring grease and food residue are removed.</li><li>Cleans garbage cans and bins with water. Ensuring they are sanitized and odor-free. Sorts and removes trash, placing it in designated pickup areas.</li><li>Participates in deep cleaning activities as scheduled, including walls, ceilings, vents, and hard-to-reach areas.</li></ul>Operational Support<ul><li>Assists in cleaning or preparing various foods for cooking or serving under the guidance of kitchen staff, including basic vegetable washing, peeling, and cutting as skills develop.</li><li>Receives, organizes, and stores supplies upon delivery, ensuring proper rotation and labeling. Transfers supplies or equipment between storage and work areas by hand or using hand trucks.</li><li>Performs proper store pick-ups as required, ensuring all necessary supplies are retrieved and delivered to the appropriate sections.</li><li>Stocks supply such as food, utensils, napkins, and other items in serving stations, cupboards, refrigerators, or designated areas.</li><li>Loads or unloads trucks that deliver or pick up food, supplies, or equipment.</li></ul>Safety &amp; Compliance<ul><li>Ensures proper use of all PPE (gloves, goggles, aprons, non-slip shoes) when handling chemicals or performing cleaning tasks.</li><li>Demonstrates thorough knowledge of cleaning chemicals, including proper dilution ratios, application methods, and safety precautions.</li><li>Reports any safety hazards, spills, or equipment issues immediately to the supervisor.</li><li>Follows all restaurant policies, procedures, and service standards, including health, safety, and hygiene regulations.</li></ul>Additional Responsibilities:<ul><li>Busser Support: May assist front-of-house team with clearing tables during peak periods to maintain turnover efficiency.</li></ul>&middot; Cross-Training: Demonstrates willingness to be cross-trained in basic food preparation and kitchen support tasks to provide operational flexibility.&middot; Inventory Assistance: Assists with periodic stock takes of cleaning supplies, disposables, and other steward-controlled inventory.&middot; Equipment Organization: Maintains organized storage of cleaning equipment, chemicals, and supplies, ensuring they are labeled, secure, and accessible only to authorized personnel.KEY SKILLS AND REQUIREMENTSQualifications &amp; Experience<ul><li>Education: No formal education required; on-the-job training provided.</li><li>Experience: Previous experience in a kitchen or cleaning role is an advantage but not mandatory. Entry-level candidates are welcome.</li></ul>Technical Skills<ul><li>Cleaning Knowledge: Understanding of cleaning methods, sanitation procedures, and proper use of cleaning chemicals.</li><li>Equipment Operation: Ability to operate commercial dishwashing equipment safely and efficiently.</li><li>Chemical Safety: Knowledge of safe chemical handling, dilution, and storage practices.</li><li>Physical Capability: Ability to perform physically demanding tasks consistently.</li></ul>Physical Requirements<ul><li>Lifting: Ability to lift up to 50 lbs (22.7 kg) maximum.</li><li>Carrying: Frequent lifting and/or carrying of items up to 20 lbs (9 kg).</li><li>Standing/Walking: May require significant standing, walking, and moving throughout the shift.</li><li>Mobility: Ability to bend, stoop, reach, and perform repetitive motions.</li></ul>Personal Attributes<ul><li>Commitment: Reliable, punctual, and committed to maintaining high cleanliness standards.</li><li>Initiative: Takes initiative to identify cleaning needs and complete tasks without constant direction.</li><li>Following Instructions: Ability to follow instructions accurately and consistently.</li><li>Teamwork: Works collaboratively with kitchen and service teams, demonstrating respect and support.</li><li>Attention to Detail: Meticulous in cleaning, ensuring no spot or residue is left behind.</li><li>Work Ethic: Strong work ethic with the ability to work efficiently under pressure.</li><li>Adaptability: Flexible and willing to assist with additional tasks as required.</li></ul>WORKING CONDITIONS<ul><li>Physical Demands:</li><li>Ability to stand for extended periods (10&ndash;12 hours per shift).</li><li>Ability to lift and carry heavy items up to 50 lbs / 22.7 kg regularly.</li><li>Frequent bending, stooping, reaching, and repetitive motions (scrubbing, lifting, pushing).</li><li>Environment:</li><li>Fast-paced kitchen environment with exposure to:</li><li>Hot and humid conditions (near dishwashing equipment, ovens).</li><li>Wet and slippery floors.</li><li>Loud noise levels from dishwashing and kitchen equipment.</li><li>Cleaning chemicals and detergents.</li><li>Hot water and steam.</li><li>Work Schedule:</li><li>Flexibility: Must be willing to work a flexible schedule, including early mornings, late evenings, weekends, public holidays, and split shifts as required by the business.</li><li>Hours: Full-time position, typically 60 hours per week.</li><li>Uniform:</li><li>Must maintain a clean uniform (apron, non-slip safety shoes, gloves) as provided or specified by the company.</li><li>PPE (personal protective equipment) must be worn when handling chemicals or performing specific tasks.</li><li>Certifications:</li><li>Food Handler&rsquo;s Certificate / Food Safety Certification is an advantage but not mandatory; it may be required to obtain within 6 months from the date of joining.</li></ul>Special Note: This performance role guide is not exhaustive, nor is it meant to be. Additional responsibilities and tasks may be introduced where necessary to meet the needs of the business.Job Types: Full-time, Contract Contract length: 24 monthsPay: From RO110.000 per monthApplication Question(s):<ul><li>Do u have knowledge of the washing chemical ?</li></ul>

Dishwasher / Kitchen Steward (Prefer candidates in Oman)

Al Meera Oman

<div>
 
 
 Role Overview
 
 
 
 The Store Manager is responsible for driving sales, profitability, and operational excellence of a high-volume hypermarket, with a strong focus on FMCG categories (grocery, fresh, and fast-moving essentials). The role ensures optimal stock availability, execution of promotions, control of shrinkage, and delivery of superior customer experience while managing a large, multicultural team.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 1. FMCG Sales &amp; Commercial Performance
 
 
 <ul>
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 Drive
 
 FMCG category sales growth
 
 (grocery, fresh, dairy, frozen, beverages, household)
 </li>
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 Ensure high availability of
 
 fast-moving SKUs and KVIs
 
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 Execute pricing strategies and promotions to remain competitive
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 Maximize basket value, impulse buying, and category penetration
 </li>
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 Monitor competitor pricing (e.g., discount chains, nearby hypermarkets) and take corrective actions
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 </ul>
 
 
 
 
 
 2. Inventory Management &amp; Stock Control
 
 
 <ul>
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 Maintain optimal stock levels with focus on
 
 high-rotation FMCG items
 
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 Achieve
 
 low OOS% (target &lt;2%)
 
 , especially on essential items
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 Monitor expiry management (FIFO/FEFO) and reduce wastage
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 Coordinate with buying and warehouse teams for replenishment planning
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 Ensure accurate stock counts and minimize shrinkage
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 </ul>
 
 
 
 
 
 3. Fresh Food Operations (Critical Area)
 
 
 <ul>
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 Oversee fresh departments: Fruits &amp; Vegetables, Butchery, Fishery, Bakery
 </li>
 <li>
 Control
 
 wastage, yield, and margins
 
 in fresh categories
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 Ensure compliance with food safety and hygiene standards
 </li>
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 Maintain freshness, quality, and visual merchandising standards
 </li>
 </ul>
 
 
 
 
 
 4. Promotions &amp; Campaign Execution
 
 
 <ul>
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 Execute high-frequency campaigns (weekend deals, 10-day offers, seasonal promotions)
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 Ensure correct pricing, signage, and display of promotional items
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 Coordinate with marketing for in-store visibility and activation
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 Drive bulk sales during peak seasons (Ramadan, Eid, National Day)
 </li>
 </ul>
 
 
 
 
 
 5. Team Leadership &amp; Workforce Management
 
 
 <ul>
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 Lead and manage a large team (department managers, supervisors, floor staff, cashiers)
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 Plan manpower allocation based on store traffic and peak hours
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 Train staff on FMCG product knowledge and customer service
 </li>
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 Monitor productivity and enforce discipline
 </li>
 </ul>
 
 
 
 
 
 6. Customer Experience &amp; Service Excellence
 
 
 <ul>
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 Ensure high standards of customer service across all departments
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 Handle customer complaints and ensure quick resolution
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 Maintain store cleanliness, layout, and ease of navigation
 </li>
 <li>
 Drive loyalty program enrollments and repeat customers
 </li>
 </ul>
 
 
 
 
 
 7. Financial &amp; Operational Control
 
 
 <ul>
 <li>
 Manage store P&amp;L with focus on FMCG margins and cost control
 </li>
 <li>
 Monitor daily sales, expenses, shrinkage, and profitability
 </li>
 <li>
 Ensure proper cash handling, reconciliation, and audit compliance
 </li>
 <li>
 Implement internal controls to prevent losses
 </li>
 </ul>
 
 
 
 
 
 8. E-Commerce &amp; Omnichannel Coordination
 
 
 <ul>
 <li>
 Support online order fulfilment and picker operations
 </li>
 <li>
 Ensure availability of key FMCG items for online platforms (e.g., Talabat)
 </li>
 <li>
 Improve picking accuracy, speed, and substitution management
 </li>
 <li>
 Align store operations with digital sales growth
 </li>
 </ul>
 
 
 
 
 
 9. Compliance, Health &amp; Safety
 
 
 <ul>
 <li>
 Ensure compliance with municipality, food safety, and labor regulations
 </li>
 <li>
 Maintain hygiene standards, especially in fresh and food handling areas
 </li>
 <li>
 Conduct regular safety audits and risk assessments
 </li>
 </ul>
 
 
 
 
 
 Key KPIs (FMCG-Focused)
 
 
 <ul>
 <li>
 FMCG sales growth (%)
 </li>
 <li>
 OOS% (target &lt;2% on KVIs)
 </li>
 <li>
 Inventory turnover ratio
 </li>
 <li>
 Shrinkage / wastage % (especially fresh categories)
 </li>
 <li>
 Gross margin by category
 </li>
 <li>
 Basket size and conversion rate
 </li>
 <li>
 Customer satisfaction score
 </li>
 <li>
 Staff productivity (sales per employee)
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Retail Management, or related field
 </li>
 <li>
 7&ndash;12 years of experience in hypermarket / supermarket operations
 </li>
 <li>
 Minimum 3&ndash;5 years as Store Manager in
 
 FMCG-focused retail
 
 </li>
 <li>
 Strong experience in
 
 fresh food operations and high-volume FMCG sales
 
 </li>
 <li>
 GCC/Middle East experience preferred
 </li>
 </ul>
 
 
 
 
 
 Skills &amp; Competencies
 
 
 <ul>
 <li>
 Strong FMCG knowledge (category management, pricing, promotions)
 </li>
 <li>
 Inventory planning and demand forecasting expertise
 </li>
 <li>
 Leadership and team management skills
 </li>
 <li>
 Strong analytical and commercial mindset
 </li>
 <li>
 Knowledge of POS, ERP, and inventory systems
 </li>
 <li>
 Excellent communication (English required; Arabic preferred)
 </li>
 </ul>
 
 
 
 
 
 Behavioral Competencies
 
 
 <ul>
 <li>
 Highly results-driven with ownership mindset
 </li>
 <li>
 Customer-focused and service-oriented
 </li>
 <li>
 Ability to handle pressure during peak trading periods
 </li>
 <li>
 Strong decision-making and problem-solving skills
 </li>
 </ul>
 
 
 
 
 
 Additional Requirements (GCC Context)
 
 
 <ul>
 <li>
 Flexible to work extended hours, weekends, and holidays
 </li>
 <li>
 Experience managing multicultural teams
 </li>
 <li>
 Understanding of local consumer behavior and seasonal demand
 </li>
 </ul>
 
 
 
 
 
 Critical Success Factors (Hypermarket FMCG)
 
 
 <ul>
 <li>
 Maintaining
 
 near-zero stock-outs on essential items
 
 </li>
 <li>
 Tight control on
 
 fresh category wastage and margins
 
 </li>
 <li>
 Flawless execution of
 
 frequent promotions
 
 </li>
 <li>
 Strong coordination between
 
 store, supply chain, and buying teams
 
 </li>
 <li>
 Efficient handling of
 
 peak periods and bulk customer demand
 
 </li>
 </ul>
</div>

Store Manager – Hypermarket (FMCG Focus)

Acciona Facility Middle East

We&rsquo;re Hiring: Supervisor &ndash; Soft Services (Omani Nationals)Location: Muscat, OmanWe are currently seeking a skilled and dedicated Supervisor to join our Facility Management team. This opportunity is open exclusively to Omani candidates who are passionate about delivering high-quality soft services.Key Responsibilities:<ul><li>Supervise day-to-day soft services operations (housekeeping, cleaning, waste management)</li><li>Ensure service delivery meets quality, hygiene, and safety standards</li><li>Monitor team performance and provide guidance and training</li><li>Conduct regular site inspections and report findings</li><li>Coordinate with management and clients to ensure smooth operations</li></ul>Requirements:<ul><li>Omani National (mandatory)</li><li>Experience in Facility Management or Soft Services supervision</li><li>Strong leadership and organizational skills</li><li>Good communication and interpersonal abilities</li><li>Knowledge of HSE standards and best practices</li></ul>Job Type: Full-timePay: Up to RO350.000 per month

Supervisor – Soft/Cleaning Services (Omani Nationals)

Explore 37+ Assistant store supervisor in Muscat this April. Find roles across top companies and apply now to boost your career.