assistant manager operations - tmart Jobs in Muscat

assistant manager operations - tmart

sales manager

account manager

accounting manager

administration manager

branch manager

TAJ AL FALAJ GROUP

Job Title: Branch Manager &ndash; Retail Supermarket/HypermarketSummaryThe Branch Manager is responsible for overseeing the daily operations of the supermarket/hypermarket, ensuring excellent customer service, maximizing sales, managing staff performance, and maintaining operational standards. The role requires strong leadership, commercial awareness, and at least 5 years of experience in retail store management within the supermarket or hypermarket sector.Key Responsibilities1. Store Operations Management<ul><li>Oversee day‑to‑day store operations to ensure smooth functioning.</li><li>Ensure compliance with company policies, SOPs, hygiene, and safety standards.</li><li>Monitor stock levels, replenishment, shrinkage, and inventory accuracy.</li><li>Ensure proper merchandising, planograms, and product displays.</li></ul>2. Sales &amp; Profitability<ul><li>Achieve monthly and annual sales targets.</li><li>Analyze sales reports and implement strategies to improve revenue.</li><li>Control operational costs, wastage, and optimize store profitability.</li><li>Monitor competitor activity and market trends.</li></ul>3. Customer Service Excellence<ul><li>Maintain high standards of customer service across the store.</li><li>Handle escalated customer complaints professionally.</li><li>Ensure staff are trained in customer engagement and service protocols.</li></ul>4. Staff Leadership &amp; Development<ul><li>Manage, train, and motivate store staff including supervisors, cashiers, and floor teams.</li><li>Prepare staff schedules, manage attendance, and ensure adequate manpower.</li><li>Conduct performance evaluations and identify training needs.</li></ul>5. Inventory &amp; Supply Chain Coordination<ul><li>Coordinate with suppliers, warehouse, and procurement teams.</li><li>Ensure timely receiving, accurate documentation, and proper storage of goods.</li><li>Monitor expiry dates, stock rotation, and product freshness.</li></ul>6. Compliance &amp; Reporting<ul><li>Ensure compliance with local regulations, health &amp; safety, and company standards.</li><li>Prepare daily/weekly/monthly operational and financial reports.</li><li>Maintain store documentation, audits, and checklists.</li></ul>Qualifications &amp; Experience<ul><li>Minimum 5 years of experience in supermarket/hypermarket management.</li><li>Strong knowledge of retail operations, FMCG products, and merchandising.</li><li>Proven leadership and team‑management skills.</li><li>Strong analytical, communication, and problem‑solving abilities.</li><li>Proficiency in POS systems and basic MS Office tools.</li></ul>Key Competencies<ul><li>Leadership &amp; People Management</li><li>Customer Service Orientation</li><li>Commercial &amp; Business Acumen</li><li>Inventory &amp; Stock Management</li><li>Decision‑Making &amp; Problem Solving</li><li>Time Management &amp; Multitasking</li></ul>Work Environment<ul><li>Fast‑paced retail environment</li><li>Requires flexibility to work weekends, holidays, and extended hours as needed</li></ul>Work Location: In person

Branch Manager

Bank Muscat

Bank Muscat provides retail, corporate, and investment banking services across Oman.A Customer Service Officer is a frontline banking role responsible for helping customers with daily banking needs inside the branch.Core Responsibilities:Customer Support &amp; TransactionsAssist customers with:Account opening and closingDeposits and withdrawalsFund transfersCard services (ATM, debit/credit cards)Handle cash transactions accuratelyCustomer AssistanceAnswer customer inquiries about:LoansAccountsBanking products and servicesResolve basic complaints and escalate complex issuesBranch OperationsEnsure smooth daily branch operationsMaintain proper documentation and recordsFollow banking policies and proceduresSales &amp; Targets (Important in Banks)Promote Bank Muscat products:Personal loansCredit cardsSavings accountsAchieve assigned sales targets / cross-selling goalsCompliance &amp; AccuracyFollow strict banking regulations and compliance rulesEnsure accuracy in transactions and customer dataRequirements:Bachelor&rsquo;s degree (Business, Finance, Accounting, or related field)Good communication skills (English required, Arabic is an advantage)Basic computer skillsCustomer service or banking experience is a plus (but fresh graduates may apply for entry roles)Job Type: Full-timePay: From RO650.000 per monthWork Location: In person

Customer Support & Transactions

AL SHAFAQ AUTO SPARE PARTS TR LLC

Job Summary:The Counter Salesman is responsible for assisting customers at the sales counter by understanding their requirements and recommending suitable products. The role ensures accurate billing, efficient stock coordination, and a high level of customer satisfaction while supporting branch sales targets and daily operations.Location: The work location is in Oman; however, candidates based in the UAE are also welcome to apply.Customer Service<ul><li>Greet customers and provide prompt assistance.</li><li>Understand requirements and recommend appropriate products.</li><li>Provide accurate information on product specifications, availability, pricing and alternatives.</li><li>Handle customer complaints, returns, and queries as per company policy.</li></ul>Sales &amp; Billing<ul><li>Prepare invoices and quotations using POS/ERP systems accurately.</li><li>Handle cash, credit transactions, and receipts responsibly.</li><li>Convert walk-in inquiries into sales opportunities.</li><li>Support the achievement of individual and branch sales targets.</li></ul>Product Knowledge &amp; Inventory<ul><li>Maintain good knowledge of filtration products and other traded items.</li><li>Monitor counter stock levels and coordinate timely replenishment with the warehouse.</li><li>Identify and report fast-moving, slow-moving and low-stock items.</li><li>Assist in stock verification, counting and inventory control activities on daliy basis.</li></ul>Store Maintenance<ul><li>Ensure the sales counter and display areas are clean, organized, and well-maintained.</li><li>Arrange products for clear visibility and easy access.</li><li>Follow all safety, hygiene, and store security procedures.</li></ul>Coordination &amp; Reporting<ul><li>Provide daily updates on sales and stock to the Branch In-charge.</li><li>Coordinate with other branches for stock transfers and availability.</li><li>Assist in handling special orders and customer-specific requirements.</li></ul>Required Skills &amp; Qualifications:<ul><li>Degree or diploma or equivalent (additional qualification in sales/customer service is an advantage).</li><li>1&ndash;3 years of experience in trading, retail, or counter sales (preferably in filters, automotive parts, or industrial products)</li><li>Good communication and customer handling skills</li><li>Basic computer knowledge (POS/ERP, MS Office)</li><li>Strong attention to detail and sales-oriented mindset</li></ul>Other Requirements:<ul><li>Willingness to work in any branch within Oman as per business requirements.</li><li>Ability to handle multiple customers and tasks efficiently.</li><li>Physically capable of handling light to medium-weight products when required.</li></ul>Job Type: Full-timePay: RO180.000 - RO300.000 per monthWork Location: In person

Counter Salesman

BPO PLUS

Job Title: IT Administrator &amp; Data Protection OfficerLocation: Oman Job Type: Full-Time Travel Requirement: Yes &ndash; Inter-branch travel as requiredJob SummaryWe are seeking a dependable and hands-on IT Administrator to support our IT operations across multiple branch locations. The ideal candidate will be responsible for on-site troubleshooting, managing user access, maintaining IT update reports, and performing basic system and network tasks.Key Responsibilities<ul><li>Travel to various branch offices to physically troubleshoot and resolve IT issues.</li><li>Manage and maintain user access across different portals and internal systems.</li><li>Prepare and maintain regular reports on IT activities and updates.</li><li>Perform basic system administration tasks including OS installation and software setup.</li><li>Support and manage desktop systems, printers, and other IT hardware.</li><li>Ensure timely updates, patches, and basic maintenance of systems.</li><li>Provide first-level support and escalate complex issues to senior IT staff.</li><li>Assist in maintaining IT inventory and documentation.</li><li>Ensure compliance with Omani data protection requirements and Group privacy frameworks.</li><li>Act as the local point of contact for data protection matters, including breach notifications.</li><li>Maintain records of processing activities and ensure lawful, fair, and transparent data use.</li><li>Conduct Data Protection Impact Assessments (DPIAs) for high-risk projects.</li><li>Deliver staff training and awareness programs on data protection and privacy.</li><li>Liaise with regulators and internal stakeholders on privacy and data handling obligations.</li></ul>Required Skills &amp; Qualifications<ul><li>Diploma or Bachelor's degree in IT or any related field.</li><li>Basic knowledge of Windows operating systems and installations.</li><li>Good understanding of user management and access control practices.</li><li>Familiarity with Microsoft 365, Active Directory, and IT support tools.</li><li>Basic networking knowledge (IP/Firewall) configuration is a plus.</li><li>Strong problem-solving skills and the ability to work independently.</li><li>Willingness to travel between office locations As required.</li></ul>Work Location: In person

IT Administrator & Data Protection Officer

M J Global

Job description:As Immigration Sales Executive, Target achievement through:<ul><li>Planning &amp; Market Research</li><li>Sales, Marketing &amp; Business Development</li><li>Timely Reporting</li></ul>Planning &amp; Market Research<ul><li>Ensure Implementation of the marketing plan as laid down by the marketing department.</li><li>Conduct Market analysis and analyze the market trend</li><li>Planning of marketing &amp; branding strategies and their execution</li></ul>Sales &amp; Marketing<ul><li>Achieve the monthly and quarterly Sales targets as specified by the HO.</li><li>Responsible for generating number of clients and revenue in the different categories as per the objectives specified by the HO.</li><li>Manage relationships of clients, retaining &amp; enhancing relationships.</li><li>Anticipating, understanding and exceeding client expectations and needs, Identify new HNI clients for Residency/Citizenship by Investment market.</li><li>Achieving Personal Meeting with prospects as per weekly/monthly/quarterly target.</li><li>Follow Up with existing leads, applicant and clients for personalized relationship.</li><li>Conduct the required number of webinar, seminars &amp; presentations as specified by the HO.</li><li>Build Institutional Tie -Ups with prominent Institutes, Associations, Chambers of Commerce, Clubs etc.</li><li>Extend all cooperation and support to the customer care division for achieving customer service.</li><li>Social Media content creation for lead generation eg: write ups, videos etc</li></ul>ReportingForward daily/weekly report on:<ul><li>Number of Prospects contacted.</li><li>Number of qualified applicants contacted.</li><li>Number of clients made</li></ul>b) Submit reports regarding client feedback/complaints to customer care department.c) Submit daily reports of marketing activities/initiatives to Branch Manager/HO in thespecified format and at specified intervals.Preferred: Must have a minimum of 2 years of experience in Sales field.Must be fluent in English &amp; Hindi &amp; strong presentation skills.Ability to work in a target-oriented environment.Must have customer relationship management skills, Arrange meetings, time management, quick learner.Our company products are Canada/Australia PR, PNP programs, Study visa, visit visa, work permits &amp; Business Immigration.Job Type: Full-timePay: RO250.000 - RO300.000 per monthLanguage:<ul><li>Hindi (Required)</li><li>English (Required)</li></ul>Job Type: Full-timeExperience:<ul><li>SALES: 2 years (Required)</li></ul>Job Type: Full-timePay: RO250.000 - RO300.000 per monthEducation:<ul><li>Diploma (Preferred)</li></ul>Experience:<ul><li>SALES: 2 years (Required)</li></ul>Language:<ul><li>English (Required)</li><li>Hindi (Required)</li></ul>Work Location: In person

SALES VISA CONSULTANT - INDIANS AND BANGLADESHIS PREFERRED

Meca Project RD (Oman Branch)

Job Title: Senior Project Mechanical Engineer Company: Meca Project RD (Oman Branch) Location: Madinat Al Sultan Qaboos, Muscat, Oman Salary: OMR 3,200 per monthJob Description: Meca Project RD (Oman Branch) is seeking a highly experienced and results-driven Senior Project Mechanical Engineer to lead mechanical engineering aspects of major projects in Muscat. Based in Madinat Al Sultan Qaboos, the ideal candidate will be responsible for managing mechanical design, execution, and coordination to ensure successful project delivery.Key Responsibilities:<ul><li>Lead mechanical engineering design and project execution activities</li><li>Review and approve mechanical drawings, specifications, and calculations</li><li>Coordinate with multidisciplinary teams including civil, electrical, and process engineers</li><li>Monitor project progress and ensure adherence to timelines and budgets</li><li>Conduct technical evaluations and resolve engineering issues</li><li>Ensure compliance with international standards and safety regulations</li><li>Provide technical guidance and mentorship to junior engineers</li><li>Participate in project planning, risk assessment, and reporting</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in Mechanical Engineering or a related field</li><li>Proven experience in mechanical engineering within construction, oil &amp; gas, or industrial projects</li><li>Strong knowledge of mechanical systems, equipment, and engineering standards</li><li>Excellent leadership, communication, and project management skills</li><li>Ability to manage complex engineering projects and meet deadlines</li><li>Professional certifications are an advantage</li></ul>Benefits:<ul><li>Competitive salary of OMR 3,200 per month</li><li>Opportunity to work on large-scale engineering projects</li><li>Professional growth and leadership development opportunities</li></ul>How to Apply: Interested candidates are encouraged to submit their updated CV and cover letter for consideration.نوع الوظيفة: دائمالراتب المدفوع: ﷼٠٫٠٠٠&nbsp;لكل شهرموقع العمل: بشكل شخصي

Senior Project Mechanical Engineer

Steel Force Building Materials Trading

Position: Counter Salesman / SalesmanAs the public face of the company the Counter Salesman is responsible for dealing with any and all customer questions about the products and services the company offers. Counter Salesman is expected to be continuously updating their knowledge of the company products, services, and policies.<ul><li>Assist the customers at the counter with their queries and at the same time provide them with the resolution effectively.</li><li>Ask questions politely and provide relevant information to the customers that they might need and then list down the orders which the customers might purchase thereby providing them excellent service.</li><li>Must treat all the customers with respect and courtesy.</li><li>Mention each and every record in the computer including customer details and customer orders, pricing, quotations and should be able to retrieve it whenever needed.</li><li>Need to follow up on the orders which the customer makes and should be upbeat while resolving problems and ensuring customer satisfaction.</li><li>Provide with quotes of various quotes which is appropriate.</li><li>Update the product details with any of the resources working in a continuous manner.</li><li>Keep yourself updated with the product inventory and its functionality.</li><li>Communicate effectively with the customers regarding any relevant procedures and policies which might be beneficial to them.</li><li>Must check the quality and the quality of the product which is brought into the warehouse, need to verify it depending on the order made initially.</li><li>Ensure that each product is stacked as per their location in the warehouse and organize it effectively.</li><li>Follow each safety rules assigned.</li><li>Should be active enough to inform the manager of any potential harmful condition.</li><li>Perform inspections of the delivery vehicle whenever required.</li><li>Count and check the physical condition of the material returned from the customer.</li><li>Arrange for the material to be unloaded in a proper and correct manner.</li><li>To check and identify the stacking position of the material and to oversee that the instructions are followed correctly.</li><li>Documentation of orders / vouchers.</li><li>Create strategies to ensure that sales targets are met.</li><li>Develop business and sales of the branch.</li></ul>Counter Salesman Requirements:<ul><li>An Associate&rsquo;s degree or high school diploma.</li><li>Retail sales experience.</li><li>A professional appearance.</li><li>Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.</li><li>The ability to read, write, and perform basic math.</li><li>The ability to stand and walk for extended periods of time.</li><li>Oman Driving Licence wil be added advantage.</li></ul>Job Type: Full-timePay: From RO170.000 per monthAbility to commute/relocate:<ul><li>Muscat: Reliably commute or planning to relocate before starting work (Required)</li></ul>Work Location: In person

Salesman

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