assistant manager operations - tmart Jobs in Muscat

assistant manager operations - tmart

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assistant manager operations tmart

talabat

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 
 Role Summary
 
 
 
 We&rsquo;re looking for a Assistant Operations Manager to join the team and focus on growing our own Grocery Store &ldquo;tMart&rdquo;, which is the region&rsquo;s first cloud store concept offering 20-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!
 
 
 
 What&rsquo;s On Your Plate?
 
 
 
 <ul>
 <li>
 Supporting the operations manager with full operations end to end (inventory management, pick-pack process, property/asset management, operational standards, expense control, maintenance related, deep-dives and special projects).
 </li>
 <li>
 Lead the Store operations team members from store managers till the pickers.
 </li>
 <li>
 Conduct a daily online call where KPIs are reviewed and new updates are shared.
 </li>
 <li>
 Conduct weekly store visits, shop floor audits and ensure all stores are compliant legally and following the company SOPs.
 </li>
 <li>
 Monitoring supervisors by ensuring they are accurately following the inventory. management processes, policies and proper execution of inventory management (stock-in and stock-out).
 </li>
 <li>
 Responsible for shrink/expiry control and Quality focus (in terms of inventory no damaged poor fresh food quality; close to expiry).
 </li>
 <li>
 Tracking order fulfillment, KPI, staff availability based on operational demands at all times.
 </li>
 <li>
 Supporting colleagues and working with other teams such as maintenance, PRO, IT, logistics, SSC, marketing, commercial and demand planning teams as and when required.
 </li>
 <li>
 Problem solves or escalate property management issues with necessary stakeholders.
 </li>
 <li>
 Fully competent on Microsoft office and other store staff tools.
 </li>
 <li>
 Expense Control: Support and advise on potential ways to reduce expenses without jeopardizing operational efficiency.
 </li>
 <li>
 Monitoring and supervising productivity, work standards and development of stores through weekly, monthly performance reviews and other initiatives.
 </li>
 <li>
 Monitor on ground issues and escalate any major performance issues to department manager with proposed solution and action plan.
 </li>
 <li>
 Stakeholder management and solution orientated.
 </li>
 <li>
 Support with improving the financial and operational performance of the operation.
 </li>
 <li>
 Execute action plans prepared by the department manager to address weak areas in need of improvement across stores.
 </li>
 <li>
 Lead new store initiatives roll outs in terms of execution and follow up on execution.
 </li>
 <li>
 Support with training and developmental programs for staff and support including but not limited to: helping POPS with any of the staff engagement requirements, training session with the support of POPS, training sessions for new system updates if needed, training and briefing sessions for special projects and pilots.
 </li>
 <li>
 Reviewing and monitoring proper implementation and learning ways of how it can be improved i.e merchandising and space planning guidelines in stores.
 </li>
 <li>
 Monitoring product range availability according to selected store product range and report/liaise with the commercial team.
 </li>
 <li>
 Supports with distribution and logistics for Store transfers, consumables distribution, Invoice collection.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 What Did We Order?
 
 
 
 <ul>
 <li>
 Strong communication skills.
 </li>
 <li>
 Hungry, Ambitious, Motivated person who is looking to grow using various tech tools/ excel skills in order to make improvements at store and team level from a data perspective.
 </li>
 <li>
 Good Communication and interpersonal skills.
 </li>
 <li>
 Fluent English language speaker.
 </li>
 <li>
 Leadership skills and stakeholder management.
 </li>
 <li>
 Problem solving skills mindset.
 </li>
 <li>
 Root cause analysis and data analysis skills.
 </li>
 <li>
 Execution skills.
 </li>
 <li>
 Ownership over assigned responsibilities &amp; tasks.
 </li>
 </ul>
</div>

Assistant Manager Operations - tMart

Delivery Hero

<div>Company Description 
talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. 
Job Description 
Role Summary 
We&rsquo;re looking for a Assistant Operations Manager to join the team and focus on growing our own Grocery Store &ldquo;tMart&rdquo;, which is the region&rsquo;s first cloud store concept offering 20-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq! 

What&rsquo;s On Your Plate?<ul><li>
Supporting the operations manager with full operations end to end (inventory management, pick-pack process, property/asset management, operational standards, expense control, maintenance related, deep-dives and special projects).</li><li>
Lead the Store operations team members from store managers till the pickers.</li><li>
Conduct a daily online call where KPIs are reviewed and new updates are shared.</li><li>
Conduct weekly store visits, shop floor audits and ensure all stores are compliant legally and following the company SOPs.</li><li>
Monitoring supervisors by ensuring they are accurately following the inventory. management processes, policies and proper execution of inventory management (stock-in and stock-out).</li><li>
Responsible for shrink/expiry control and Quality focus (in terms of inventory no damaged poor fresh food quality; close to expiry).</li><li>
Tracking order fulfillment, KPI, staff availability based on operational demands at all times.</li><li>
Supporting colleagues and working with other teams such as maintenance, PRO, IT, logistics, SSC, marketing, commercial and demand planning teams as and when required.</li><li>
Problem solves or escalate property management issues with necessary stakeholders.</li><li>
Fully competent on Microsoft office and other store staff tools.</li><li>
Expense Control: Support and advise on potential ways to reduce expenses without jeopardizing operational efficiency.</li><li>
Monitoring and supervising productivity, work standards and development of stores through weekly, monthly performance reviews and other initiatives.</li><li>
Monitor on ground issues and escalate any major performance issues to department manager with proposed solution and action plan.</li><li>
Stakeholder management and solution orientated.</li><li>
Support with improving the financial and operational performance of the operation.</li><li>
Execute action plans prepared by the department manager to address weak areas in need of improvement across stores.</li><li>
Lead new store initiatives roll outs in terms of execution and follow up on execution.</li><li>
Support with training and developmental programs for staff and support including but not limited to: helping POPS with any of the staff engagement requirements, training session with the support of POPS, training sessions for new system updates if needed, training and briefing sessions for special projects and pilots.</li><li>
Reviewing and monitoring proper implementation and learning ways of how it can be improved i.e merchandising and space planning guidelines in stores.</li><li>
Monitoring product range availability according to selected store product range and report/liaise with the commercial team.</li><li>
Supports with distribution and logistics for Store transfers, consumables distribution, Invoice collection.</li></ul> 

Qualifications 
What Did We Order?<ul><li>
Strong communication skills.</li><li>
Hungry, Ambitious, Motivated person who is looking to grow using various tech tools/ excel skills in order to make improvements at store and team level from a data perspective.</li><li>
Good Communication and interpersonal skills.</li><li>
Fluent English language speaker.</li><li>
Leadership skills and stakeholder management.</li><li>
Problem solving skills mindset.</li><li>
Root cause analysis and data analysis skills.</li><li>
Execution skills.</li><li>
Ownership over assigned responsibilities &amp; tasks.</li></ul></div>

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 As talabat continues to grow and keep ahead of the curve we have launched our very own end-end grocery service across the MENA region: tMart
 
 
 We&rsquo;re looking for a Assistant Store Supervisor to join the team and focus on growing our own Grocery Store &ldquo;tMart&rdquo;, which is the region&rsquo;s first cloud store concept offering 30-minutedelivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!
 
 
 <ul>
 <li>
 Responsible for the operations of the store during his shift, in terms of end to -end operation: managing staff , Ordering, Inbound receiving, stocking, Pick and pack orders
 </li>
 <li>
 Assists Store supervisor to manage all store operations (i.e. selecting people, scheduling shifts, routine and preventive maintenance, &hellip;)
 </li>
 <li>
 Assists Store supervisor for Ordering / Store replenishment: by Ensure proper stock in stores (No OOS or OVS) and help to assessing the inventory and issuing orders based on the input and assessment of demand planner plus physical stock assessment
 </li>
 <li>
 Inventory management: Support Store supervisor by Ensuring effective stock control function and practices. Support Implementation of inventory process to ensure adequate stock levels and accurate inventory by conducting Store Stock take &amp; Cycle count based on the agreed schedule
 </li>
 <li>
 Inbound receiving: During his shift , to ensure Accurate receiving of orders as per policies &amp; SOP
 </li>
 <li>
 Outbound: During his shift , to ensure Efficient and accurate picking and packing of customer orders, as per SOP
 </li>
 <li>
 Support Store supervisor by monitoring fulfillment processes and recommend improvements to increase productivity and profits.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 You have at least 3-5 years of experience in supermarket or restaurant
 </li>
 <li>
 You are someone energized by the unknown and look forward to learning each day on the job.
 </li>
 <li>
 Good communication skills, and always like to be hands-on with several tools.
 </li>
 <li>
 Additionally, you have robust interpersonal and intercultural skills.
 </li>
 <li>
 Language skills: Fluent English and Arabic would be highly advantageous.
 </li>
 <li>
 Help Store supervisor by Ensuring implementation of actions pertinent to store-related shrinkages
 </li>
 <li>
 Supervising the effective implementation of hygiene, sanitation, security and safety standards, as well as service level standards and ensuring a high level customer service both internally and externally during his shift
 </li>
 <li>
 Discussing with the Store supervisor all issues/problems and propose solutions
 </li>
 </ul>
</div>

Assistant Store Supervisor

<div>Company Description 
talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. 
Job Description 
As talabat continues to grow and keep ahead of the curve we have launched our very own end-end grocery service across the MENA region: tMart
We&rsquo;re looking for a Assistant Store Supervisor to join the team and focus on growing our own Grocery Store &ldquo;tMart&rdquo;, which is the region&rsquo;s first cloud store concept offering 30-minutedelivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!<ul><li>
Responsible for the operations of the store during his shift, in terms of end to -end operation: managing staff , Ordering, Inbound receiving, stocking, Pick and pack orders</li><li>
Assists Store supervisor to manage all store operations (i.e. selecting people, scheduling shifts, routine and preventive maintenance, &hellip;)</li><li>
Assists Store supervisor for Ordering / Store replenishment: by Ensure proper stock in stores (No OOS or OVS) and help to assessing the inventory and issuing orders based on the input and assessment of demand planner plus physical stock assessment</li><li>
Inventory management: Support Store supervisor by Ensuring effective stock control function and practices. Support Implementation of inventory process to ensure adequate stock levels and accurate inventory by conducting Store Stock take &amp; Cycle count based on the agreed schedule</li><li>
Inbound receiving: During his shift , to ensure Accurate receiving of orders as per policies &amp; SOP</li><li>
Outbound: During his shift , to ensure Efficient and accurate picking and packing of customer orders, as per SOP</li><li>
Support Store supervisor by monitoring fulfillment processes and recommend improvements to increase productivity and profits.</li></ul> 
Qualifications<ul><li> 
You have at least 3-5 years of experience in supermarket or restaurant</li><li>
You are someone energized by the unknown and look forward to learning each day on the job.</li><li>
Good communication skills, and always like to be hands-on with several tools.</li><li>
Additionally, you have robust interpersonal and intercultural skills.</li><li>
Language skills: Fluent English and Arabic would be highly advantageous.</li><li>
Help Store supervisor by Ensuring implementation of actions pertinent to store-related shrinkages</li><li>
Supervising the effective implementation of hygiene, sanitation, security and safety standards, as well as service level standards and ensuring a high level customer service both internally and externally during his shift</li><li>
Discussing with the Store supervisor all issues/problems and propose solutions</li></ul></div>

Wyndham Hotels & Resorts EMEA

<div>
 
 Summary
 
 
 
 The Assistant F&amp;B Manager will support the F&amp;B Manager with efficient operations of all F&amp;B outlets in respect to guest service standards, team performance, revenue generation, Health &amp; Safety compliance, and cost control.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Assist in managing all F&amp;B and day-to-day operations within budgeted guidelines and to the highest standards.
 </li>
 <li>
 Prepares regular performance reports to the F&amp;B Manager of all F&amp;B outlets (OSAT, complaint resolution, revenue, and costs).
 </li>
 <li>
 Ensure compliance with all health and safety regulations.
 </li>
 <li>
 Ensuring excellent levels of guest service are maintained at all times, analyze the guest feedback score (OSAT) and take in active role in the action planning.
 </li>
 <li>
 Handle guest complaints, requests, and inquiries in a timely and efficient manner.
 </li>
 <li>
 Ensures that the F&amp;B departments work effectively as one team to provide seamless service across the operation.
 </li>
 <li>
 Assist in recruiting, managing, training, and developing the F&amp;B team.
 </li>
 <li>
 Assist in scheduling shifts and assigning tasks.
 </li>
 <li>
 Assist in setting budgets and managing costs effectively.
 </li>
 <li>
 Assist in ordering and maintaining inventory levels.
 </li>
 <li>
 Work closely with the F&amp;B Manager to roll out sales promotions and campaigns and analyze the performance of those campaigns.
 </li>
 <li>
 In conjunction with the F&amp;B Manager, drive team sales incentives to drive revenue.
 </li>
 <li>
 Assist in conducting regular stock takes and audits.
 </li>
 <li>
 Conducting frequent and thorough inspections of the hotel F&amp;B operations to ensure excellence is consistently maintained.
 </li>
 <li>
 Verifying that the best products are used in the F&amp;B Operation on a regular basis.
 </li>
 <li>
 Conduct regular 1:1s meetings with direct reports.
 </li>
 <li>
 Ensure that all new F&amp;B team members received a positive onboarding experience through a well-developed onboarding plan and a feeling of being welcomed and appreciated.
 
 
 </li>
 </ul>
 
 KEY COMPETENCIES
 
 
 
 Alongside with the fundamentals of the brand service culture, the incumbent will be required to demonstrate the below competencies:
 
 
 <ul>
 <li>
 Leadership
 </li>
 <li>
 Communication
 </li>
 <li>
 Exceptional service delivery
 </li>
 <li>
 Delegation
 </li>
 <li>
 Team motivation &amp; training
 </li>
 <li>
 Driving results
 </li>
 <li>
 Flexibility
 </li>
 <li>
 Attention to details
 </li>
 <li>
 Accountability
 </li>
 <li>
 Planning &amp; Organisation
 
 
 </li>
 </ul>
 
 BACKGROUND
 
 
 
 <ul>
 <li>
 Minimum of 2 years of experience as Assistant F&amp;B Manager or 3-5 years of experience as a F&amp;B Supervisor within a similar type of hotel / F&amp;B outlets.
 </li>
 <li>
 Bachelor&rsquo;s degree in hospitality management, culinary arts, or similar field.
 </li>
 <li>
 Language requirement: Professional English
 </li>
 </ul>
</div>

Assistant F&B Manager

Wyndham Garden Muscat

<div><h1 class="jobSectionHeader">SUMMARY</h1>
The Assistant F&amp;B Manager will support the F&amp;B Manager with efficient operations of all F&amp;B outlets in respect to guest service standards, team performance, revenue generation, Health &amp; Safety compliance, and cost control.
KEY RESPONSIBILITIES<ul><li>
Assist in managing all F&amp;B and day-to-day operations within budgeted guidelines and to the highest standards.</li><li>
Prepares regular performance reports to the F&amp;B Manager of all F&amp;B outlets (OSAT, complaint resolution, revenue, and costs).</li><li>
Ensure compliance with all health and safety regulations.</li><li>
Ensuring excellent levels of guest service are maintained at all times, analyze the guest feedback score (OSAT) and take in active role in the action planning.</li><li>
Handle guest complaints, requests, and inquiries in a timely and efficient manner.</li><li>
Ensures that the F&amp;B departments work effectively as one team to provide seamless service across the operation.</li><li>
Assist in recruiting, managing, training, and developing the F&amp;B team.</li><li>
Assist in scheduling shifts and assigning tasks.</li><li>
Assist in setting budgets and managing costs effectively.</li><li>
Assist in ordering and maintaining inventory levels.</li><li>
Work closely with the F&amp;B Manager to roll out sales promotions and campaigns and analyze the performance of those campaigns.</li><li>
In conjunction with the F&amp;B Manager, drive team sales incentives to drive revenue.</li><li>
Assist in conducting regular stock takes and audits.</li><li>
Conducting frequent and thorough inspections of the hotel F&amp;B operations to ensure excellence is consistently maintained.</li><li>
Verifying that the best products are used in the F&amp;B Operation on a regular basis.</li></ul><ul><li>
Conduct regular 1:1s meetings with direct reports.</li><li>
Ensure that all new F&amp;B team members received a positive onboarding experience through a well-developed onboarding plan and a feeling of being welcomed and appreciated.</li></ul>
<div><h2 class="jobSectionHeader">Experience Needed</h2><h1 class="jobSectionHeader">
KEY COMPETENCIES</h1>
Alongside with the fundamentals of the brand service culture, the incumbent will be required to demonstrate the below competencies:<ul><li>
Leadership</li><li>
Communication</li><li>
Exceptional service delivery</li><li>
Delegation</li><li>
Team motivation &amp; training</li><li>
Driving results</li><li>
Flexibility</li><li>
Attention to details</li><li>
Accountability</li><li>
Planning &amp; Organisation</li></ul><h1 class="jobSectionHeader">
BACKGROUND</h1><ul><li>
Minimum of 2 years of experience as Assistant F&amp;B Manager or 3-5 years of experience as a F&amp;B Supervisor within a similar type of hotel / F&amp;B outlets.</li><li>
Bachelor&rsquo;s degree in hospitality management, culinary arts, or similar field.</li><li>
Language requirement: Professional English</li></ul></div>
<div><h2 class="jobSectionHeader">Required Skills</h2><h3 class="jobSectionHeader">
Marketing &amp; PR Skills</h3>
Marketing Strategy &amp; Planning<h3 class="jobSectionHeader">
Soft skills</h3>
Problem Solving, Leadership<h3 class="jobSectionHeader">
Financial Skills</h3>
Budgeting</div></div>

<div>
 Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat&rsquo;s local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region.
 
 
 We harness innovative technology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops, and provide our riders with reliable earning opportunities daily.
 
 
 Here at talabat, we are building a high-performance culture through engaged workforce and growing talent density. We're all about keeping it real and making a difference. Our 6,000+ strong talabaty are on an awesome mission to spread positive vibes. We are proud to be a multi-great place to work award winner.
 
 
 
 Job Description
 
 
 
 
 Role Summary
 
 
 
 We&rsquo;re looking for a Sr. Specialist Retail Media Partnership to join the team and focus on growing our own Grocery Store &ldquo;tMart&rdquo;, which is the region&rsquo;s first cloud store concept offering 30-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!
 
 
 
 What&rsquo;s On Your Plate?
 
 
 
 <ul>
 <li>
 Own talabat mart country trade campaign strategy and calendar in alignment with country commercial lead.
 </li>
 <li>
 Drive sales of NMR solutions to suppliers and achieve sales targets.
 </li>
 <li>
 Plan, project manage and measure all talabat mart campaigns.
 </li>
 <li>
 Work closely with Category and Grocery Marketing on opportunities to grow sales and surface assortments and promotions.
 </li>
 <li>
 Support in management of creative production for trade-driving campaigns
 </li>
 <li>
 Set up media assets in app inc. campaign landing pages, banners, boosted SKUs
 </li>
 <li>
 Plan and execute tailored and targeted campaigns to drive growth
 </li>
 <li>
 Coordinate between commercial teams and marketing teams to align on featured promotions and products.
 </li>
 <li>
 Proactively recommend and support in the development and implementation of new strategies to boost volume growth, while keeping margins on target
 </li>
 <li>
 Analyze all on-going campaigns, including daily tracking of performance and budget management
 </li>
 <li>
 Execute all aspects of the life-cycle management process.
 </li>
 <li>
 Conduct and implement a competitive intelligence and market insights review process
 </li>
 <li>
 Analyze data sets to identify consumer and market trends, and suggest high impact growth strategies
 </li>
 <li>
 Work with the Marketing team to develop content to drive brand awareness, sessions, new customer acquisition and orders
 </li>
 <li>
 Work with CRM and Performance teams to identify and track campaign success in delivering business objectives, analyze relevant data streams to lead improvements
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 What Did We Order?
 
 
 
 <ul>
 <li>
 At least 3 years of experience in campaign management/ marketing/ category management within E-commerce/ FMCG/ Grocery retailers
 </li>
 <li>
 Good Communication and interpersonal skills
 </li>
 <li>
 Proficiency in MS Excel
 </li>
 <li>
 Proficiency in English Language, Arabic preferred
 </li>
 <li>
 Strong analytical skills, experience with data visualization software is a plus (Looker, Tableau)
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 As part of the talabat team:
 
 
 <ul>
 <li>
 You will also experience exciting opportunities for professional and personal growth and recognition.
 </li>
 <li>
 Monthly talabat credit to spend in the app, however you want.
 </li>
 <li>
 Parental leave.
 </li>
 <li>
 Working with the team, building the fastest-growing, largest and most valuable network of online food ordering services.
 </li>
 <li>
 Our colleagues at talabat come from every corner of the globe, working in diverse, cross-cultural teams.
 </li>
 <li>
 Sponsored healthcare and gym membership.
 </li>
 </ul>
</div>

Sr. Specialist Retail Media Partnerships

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285 assistant manager operations tmart jobs IN Muscat

Assistant Manager Operations - tMart

Assistant Manager Operations - tMart

Assistant Store Supervisor

Assistant Store Supervisor

Assistant F&B Manager

Assistant F&B Manager

Sr. Specialist Retail Media Partnerships