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assistant manager operations tmart

Delivery Hero

<div>Company Description 
talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. 
Job Description 
Role Summary 
We&rsquo;re looking for a Assistant Operations Manager to join the team and focus on growing our own Grocery Store &ldquo;tMart&rdquo;, which is the region&rsquo;s first cloud store concept offering 20-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq! 

What&rsquo;s On Your Plate?<ul><li>
Supporting the operations manager with full operations end to end (inventory management, pick-pack process, property/asset management, operational standards, expense control, maintenance related, deep-dives and special projects).</li><li>
Lead the Store operations team members from store managers till the pickers.</li><li>
Conduct a daily online call where KPIs are reviewed and new updates are shared.</li><li>
Conduct weekly store visits, shop floor audits and ensure all stores are compliant legally and following the company SOPs.</li><li>
Monitoring supervisors by ensuring they are accurately following the inventory. management processes, policies and proper execution of inventory management (stock-in and stock-out).</li><li>
Responsible for shrink/expiry control and Quality focus (in terms of inventory no damaged poor fresh food quality; close to expiry).</li><li>
Tracking order fulfillment, KPI, staff availability based on operational demands at all times.</li><li>
Supporting colleagues and working with other teams such as maintenance, PRO, IT, logistics, SSC, marketing, commercial and demand planning teams as and when required.</li><li>
Problem solves or escalate property management issues with necessary stakeholders.</li><li>
Fully competent on Microsoft office and other store staff tools.</li><li>
Expense Control: Support and advise on potential ways to reduce expenses without jeopardizing operational efficiency.</li><li>
Monitoring and supervising productivity, work standards and development of stores through weekly, monthly performance reviews and other initiatives.</li><li>
Monitor on ground issues and escalate any major performance issues to department manager with proposed solution and action plan.</li><li>
Stakeholder management and solution orientated.</li><li>
Support with improving the financial and operational performance of the operation.</li><li>
Execute action plans prepared by the department manager to address weak areas in need of improvement across stores.</li><li>
Lead new store initiatives roll outs in terms of execution and follow up on execution.</li><li>
Support with training and developmental programs for staff and support including but not limited to: helping POPS with any of the staff engagement requirements, training session with the support of POPS, training sessions for new system updates if needed, training and briefing sessions for special projects and pilots.</li><li>
Reviewing and monitoring proper implementation and learning ways of how it can be improved i.e merchandising and space planning guidelines in stores.</li><li>
Monitoring product range availability according to selected store product range and report/liaise with the commercial team.</li><li>
Supports with distribution and logistics for Store transfers, consumables distribution, Invoice collection.</li></ul> 

Qualifications 
What Did We Order?<ul><li>
Strong communication skills.</li><li>
Hungry, Ambitious, Motivated person who is looking to grow using various tech tools/ excel skills in order to make improvements at store and team level from a data perspective.</li><li>
Good Communication and interpersonal skills.</li><li>
Fluent English language speaker.</li><li>
Leadership skills and stakeholder management.</li><li>
Problem solving skills mindset.</li><li>
Root cause analysis and data analysis skills.</li><li>
Execution skills.</li><li>
Ownership over assigned responsibilities &amp; tasks.</li></ul></div>

Assistant Manager Operations - tMart

talabat

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 
 Role Summary
 
 
 
 We&rsquo;re looking for a Assistant Operations Manager to join the team and focus on growing our own Grocery Store &ldquo;tMart&rdquo;, which is the region&rsquo;s first cloud store concept offering 20-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!
 
 
 
 What&rsquo;s On Your Plate?
 
 
 
 <ul>
 <li>
 Supporting the operations manager with full operations end to end (inventory management, pick-pack process, property/asset management, operational standards, expense control, maintenance related, deep-dives and special projects).
 </li>
 <li>
 Lead the Store operations team members from store managers till the pickers.
 </li>
 <li>
 Conduct a daily online call where KPIs are reviewed and new updates are shared.
 </li>
 <li>
 Conduct weekly store visits, shop floor audits and ensure all stores are compliant legally and following the company SOPs.
 </li>
 <li>
 Monitoring supervisors by ensuring they are accurately following the inventory. management processes, policies and proper execution of inventory management (stock-in and stock-out).
 </li>
 <li>
 Responsible for shrink/expiry control and Quality focus (in terms of inventory no damaged poor fresh food quality; close to expiry).
 </li>
 <li>
 Tracking order fulfillment, KPI, staff availability based on operational demands at all times.
 </li>
 <li>
 Supporting colleagues and working with other teams such as maintenance, PRO, IT, logistics, SSC, marketing, commercial and demand planning teams as and when required.
 </li>
 <li>
 Problem solves or escalate property management issues with necessary stakeholders.
 </li>
 <li>
 Fully competent on Microsoft office and other store staff tools.
 </li>
 <li>
 Expense Control: Support and advise on potential ways to reduce expenses without jeopardizing operational efficiency.
 </li>
 <li>
 Monitoring and supervising productivity, work standards and development of stores through weekly, monthly performance reviews and other initiatives.
 </li>
 <li>
 Monitor on ground issues and escalate any major performance issues to department manager with proposed solution and action plan.
 </li>
 <li>
 Stakeholder management and solution orientated.
 </li>
 <li>
 Support with improving the financial and operational performance of the operation.
 </li>
 <li>
 Execute action plans prepared by the department manager to address weak areas in need of improvement across stores.
 </li>
 <li>
 Lead new store initiatives roll outs in terms of execution and follow up on execution.
 </li>
 <li>
 Support with training and developmental programs for staff and support including but not limited to: helping POPS with any of the staff engagement requirements, training session with the support of POPS, training sessions for new system updates if needed, training and briefing sessions for special projects and pilots.
 </li>
 <li>
 Reviewing and monitoring proper implementation and learning ways of how it can be improved i.e merchandising and space planning guidelines in stores.
 </li>
 <li>
 Monitoring product range availability according to selected store product range and report/liaise with the commercial team.
 </li>
 <li>
 Supports with distribution and logistics for Store transfers, consumables distribution, Invoice collection.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 What Did We Order?
 
 
 
 <ul>
 <li>
 Strong communication skills.
 </li>
 <li>
 Hungry, Ambitious, Motivated person who is looking to grow using various tech tools/ excel skills in order to make improvements at store and team level from a data perspective.
 </li>
 <li>
 Good Communication and interpersonal skills.
 </li>
 <li>
 Fluent English language speaker.
 </li>
 <li>
 Leadership skills and stakeholder management.
 </li>
 <li>
 Problem solving skills mindset.
 </li>
 <li>
 Root cause analysis and data analysis skills.
 </li>
 <li>
 Execution skills.
 </li>
 <li>
 Ownership over assigned responsibilities &amp; tasks.
 </li>
 </ul>
</div>

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 As talabat continues to grow and keep ahead of the curve we have launched our very own end-end grocery service across the MENA region: tMart
 
 
 We&rsquo;re looking for a Assistant Store Supervisor to join the team and focus on growing our own Grocery Store &ldquo;tMart&rdquo;, which is the region&rsquo;s first cloud store concept offering 30-minutedelivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!
 
 
 <ul>
 <li>
 Responsible for the operations of the store during his shift, in terms of end to -end operation: managing staff , Ordering, Inbound receiving, stocking, Pick and pack orders
 </li>
 <li>
 Assists Store supervisor to manage all store operations (i.e. selecting people, scheduling shifts, routine and preventive maintenance, &hellip;)
 </li>
 <li>
 Assists Store supervisor for Ordering / Store replenishment: by Ensure proper stock in stores (No OOS or OVS) and help to assessing the inventory and issuing orders based on the input and assessment of demand planner plus physical stock assessment
 </li>
 <li>
 Inventory management: Support Store supervisor by Ensuring effective stock control function and practices. Support Implementation of inventory process to ensure adequate stock levels and accurate inventory by conducting Store Stock take &amp; Cycle count based on the agreed schedule
 </li>
 <li>
 Inbound receiving: During his shift , to ensure Accurate receiving of orders as per policies &amp; SOP
 </li>
 <li>
 Outbound: During his shift , to ensure Efficient and accurate picking and packing of customer orders, as per SOP
 </li>
 <li>
 Support Store supervisor by monitoring fulfillment processes and recommend improvements to increase productivity and profits.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 You have at least 3-5 years of experience in supermarket or restaurant
 </li>
 <li>
 You are someone energized by the unknown and look forward to learning each day on the job.
 </li>
 <li>
 Good communication skills, and always like to be hands-on with several tools.
 </li>
 <li>
 Additionally, you have robust interpersonal and intercultural skills.
 </li>
 <li>
 Language skills: Fluent English and Arabic would be highly advantageous.
 </li>
 <li>
 Help Store supervisor by Ensuring implementation of actions pertinent to store-related shrinkages
 </li>
 <li>
 Supervising the effective implementation of hygiene, sanitation, security and safety standards, as well as service level standards and ensuring a high level customer service both internally and externally during his shift
 </li>
 <li>
 Discussing with the Store supervisor all issues/problems and propose solutions
 </li>
 </ul>
</div>

Assistant Store Supervisor

Hilton

<div>Assistant Restaurant Manager
An Assistant Restaurant Manager oversees all Food and Beverage operations, including Restaurants, Bars, Caf&eacute;, Room Service, Conference and Banqueting and Kitchens to ensure high standards of quality and service. 
What will I be doing? 
As an Assistant Restaurant Manager, you will oversee all Food and Beverage operations including Restaurants, Bars, Cafe, Room Service, Conference and Banqueting and Kitchens to ensure quality and service by performing the following tasks to the highest standards:<ul>
<li>Manage the food and beverage service to consistently meet high standards as defined by the hotel and Hilton brand standards</li>
<li>Effectively control the flow of customers and the interaction between the front and back-of-house throughout service</li>
<li>Ensure Team Members maximize all sales opportunities</li>
<li>Ensure Team Members consistently maintain brand standards and high levels of customer service</li>
<li>Handle all customer inquiries in an appropriate and professional manner</li>
<li>Accurately manage all transactions during service</li>
<li>Manage Team Member schedules, stock, and wastage levels</li></ul>
What are we looking for? 
An Assistant Restaurant Manager serving Hilton Brand hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Previous experience in organizing food and beverage service in a range of outlets</li>
<li>Experience in supervising a team</li>
<li>Ability to demonstrate delegation skills</li>
<li>Flexibility to respond quickly and positively to a range of work situations</li>
<li>A passion for developing others to be part of a winning team</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Assistant Restaurant Manager

Al Toobi New Enterprises

We are looking for a proactive and driven Assistant Restaurant Manager to support daily operations, lead teams, and ensure exceptional guest experiences.Key Responsibilities<ul><li>Assist the Restaurant Manager in overseeing daily restaurant and caf&eacute; operations.</li><li>Supervise and motivate staff to ensure excellent customer service standards.</li><li>Support in achieving sales targets, cost control, and operational efficiency.</li><li>Monitor food quality, hygiene, and safety compliance in line with company standards.</li><li>Prepare staff schedules and assist in training and performance management.</li><li>Handle guest feedback and resolve concerns professionally.</li><li>Ensure brand standards and service excellence are consistently maintained.</li><li>Step in to manage operations in the absence of the Restaurant Manager.</li></ul>Experience &amp; Skills Requirements<ul><li>Minimum 5&ndash;7 years of experience in F&amp;B operations, with at least 2&ndash;3 years in a supervisory role (mandatory).</li><li>Strong leadership and team-handling skills.</li><li>Good understanding of budgeting, stock control, and operational procedures.</li><li>Ability to work in a fast-paced, high-volume environment.</li><li>Solid knowledge of food safety, hygiene, and service standards.</li><li>Excellent communication and problem-solving skills.</li><li>Positive attitude with a strong customer-focused approach</li></ul>Educational Requirements<ul><li>Bachelor&rsquo;s degree or Diploma in Hospitality Management, Hotel Management, Business Administration, or a related field (preferred).</li><li>Certification in Food Safety / HACCP is an added advantage</li></ul>Job Type: Full-timePay: Up to RO300.000 per month

Wyndham Garden Muscat

<div><h1 class="jobSectionHeader">SUMMARY</h1>

The Executive Housekeeper, reporting directly to the POSITION, is responsible for the hotel&rsquo;s commercial, quality and people performance in Housekeeping department. The incumbent will combine strategic thought and planning which will enhance the growth and profitability of the department.

The Executive Housekeeper will ensure to deliver the following business objectives subject to the budget and annual targets: departmental cost, guest satisfaction score (OSAT), quality audit score (QA), employee engagement and departmental Health &amp; Safety audit compliance.

KEY RESPONSIBILITIES

<ul><li>Ensures the highest possible standard of cleanliness and standards of all guest rooms and public areas.</li>
<li>Ensured 100% compliance with brand standards.</li>
<li>Managing the payroll, linen and other departmental costs in accordance of business demand and departmental budget.</li>
<li>Carries out monthly linen inventory.</li>
<li>Continuously evolve / improve departmental SOPs and productivity of the department.</li>
<li>Schedule&rsquo;s routine inspections of all housekeeping areas (rooms and public) by/with the Assistant Executive Housekeeper and Housekeeping Supervisors to ensure that the furnishing, facilities and equipment are clean and in good repair.</li>
<li>Supervises outside contractors to ensure contractual compliance.</li>
<li>Ensures service standards are consistently reviewed and monitored, and in compliance with Wyndham brand standards and 3rd party inspection standards.</li>
<li>Ensures departmental health and safety compliance.</li>
<li>Maintains appropriate standards for dress, hygiene, uniforms, appearance, and conduct of housekeeping team members.</li>
<li>Is responsible for all flower arrangements placed in the public areas and rooms.</li>
<li>Ensures that all daily VIP rooms, special request rooms long stay guest for arrivals are inspected personally.</li>
<li>Implementing assigned task during emergencies such as fire, power failure and natural disaster.</li>
<li>Liaises with the hotels contracted company for pest control to ensure that an effective program is instituted and supervised.</li>
<li>Ensure all guests and internal stakeholders receive prompt and courteous service.</li>
<li>Inspects guest and public areas on a regular basis to ensure that the furnishings, facilities, and equipment are clean and in good repair.</li>
<li>Manages spring cleaning schedules and follow up on all machinery linked to Housekeeping/Laundry.</li>
<li>Makes recommendations regarding the upkeep of furnishings, facilities, and equipment, ensuring they are clean and in good repair.</li>
<li>Informs other departments of the housekeeping matters that concern them, particularly the Engineering, Front Office, and the Food and Beverage Department. Maintains open channels of communication with other Department Heads and the Operations Manager/Director of Operations/ Executive Assistant Manager/General Manager.</li>
<li>Responsible for effective People leadership of the housekeeping team, involving recruitment and onboarding of new team members, driving team member engagement, coaching, training, continuous performance management (regular 1:1 conversations), and managing employee relations in conjunction with HR.</li>
<li>To conduct or chair regular communication meetings with team(s) and actively participate in relevant business meetings to facilitate effective communication.</li>
<li>Acting as a role model for the Count On me Service culture.</li>
</ul>
It is not the intent of this Job Description to cover all aspects of the position but to highlight the most important areas of responsibility.
<div><h2 class="jobSectionHeader">Experience Needed</h2><h1 class="jobSectionHeader">
KEY COMPETENCIES</h1>
Alongside with the fundamentals of the brand service culture, the incumbent will be required to demonstrate the below competencies:<ul><li>
Excellent communication</li><li>
Operations Management</li><li>
Leadership</li><li>
Business Acumen</li><li>
Exceptional service delivery</li><li>
Attention to detail</li><li>
Planning &amp; organisation</li></ul><h1 class="jobSectionHeader">
BACKGROUND</h1><ul><li>
Minimum 2 years&rsquo; experience as an Assistant Housekeeper Manager/ Executive Housekeeper within a similar-sized hotel</li><li>
Experience from a international hotel brand is an advantage</li><li>
Proficiency in Opera Cloud</li><li>
Language requirement: Professional English
</li><li>Diploma or vocational training in hospitality is an advantage</li></ul></div>
<div><h2 class="jobSectionHeader">Required Skills</h2><h3 class="jobSectionHeader">
Soft skills</h3>
Business Acumen, Leadership, Planning</div>
<div><h2 class="jobSectionHeader">Values</h2>
Integrity, Accountability, Inclusive, Care, Fun</div>
<div><h2 class="jobSectionHeader">Benefits</h2>
Career development, Learning &amp; development programmes, Incentive plans</div></div>

Executive Housekeeper

Chedi Hospitality

<div>
 Role Overview
 
 
 Join our prestigious team as a Reservation &amp; Revenue Manager, where you will lead reservation and revenue optimization initiatives within a renowned hospitality environment. As part of our team in The Chedi Muscat, you'll work in an ONSITE environment, leveraging your expertise to ensure seamless reservation processes, maximize revenue, and uphold an outstanding guest experience. This role requires a dynamic professional adept at both the operational and strategic elements of reservation management.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Oversee the daily operations of the reservations team to ensure efficiency and accuracy in all booking processes.
 </li>
 <li>
 Maximize room revenue through effective yield management and inventory control strategies.
 </li>
 <li>
 Collaborate with sales, front office, and marketing teams to ensure smooth communication and delivery of exceptional service to guests.
 </li>
 <li>
 Analyze booking patterns, market trends, and prepare detailed management reports on occupancy and revenue performance.
 </li>
 <li>
 Implement and maintain reservation procedures, ensuring compliance with hotel policies and standards.
 </li>
 <li>
 Address and resolve guest issues related to reservations, ensuring solutions align with high service standards.
 </li>
 <li>
 Train, inspire, and coach reservation staff, fostering a high-performance culture.
 </li>
 <li>
 Monitor and manage electronic and paper filing systems for accuracy and compliance.
 
 
 </li>
 </ul>
 Must have requirements
 
 
 <ul>
 <li>
 Minimum 3 years&rsquo; experience as a Reservation Supervisor or Assistant Manager in a reputed hotel.
 </li>
 <li>
 Graduation from an accredited college or university.
 </li>
 <li>
 Proven background in accounting or related numerate discipline.
 </li>
 <li>
 Exceptional customer service, communication, and organizational skills.
 </li>
 <li>
 Ability to manage time efficiently, meet deadlines, and fulfill commitments.
 </li>
 <li>
 Excellent computer and typing proficiency, including advanced use of MS Excel and Word.
 </li>
 <li>
 Strong listening and comprehension skills.
 </li>
 <li>
 Keen attention to detail and process management.
 </li>
 <li>
 High level of knowledge pertaining to company policies and procedures.
 
 
 </li>
 </ul>
 Nice to have requirements
 
 
 <ul>
 <li>
 Previous exposure to luxury hospitality environments.
 </li>
 <li>
 Experience using hotel property management systems and revenue management tools.
 </li>
 <li>
 Advanced data analysis and reporting skills.
 </li>
 <li>
 Fluency in additional languages besides English.
 
 
 </li>
 </ul>
 Perks and Benefits
 
 
 <ul>
 <li>
 Opportunity to develop your career in a world-class luxury hotel environment.
 </li>
 <li>
 Comprehensive on-the-job training and professional development programs.
 </li>
 <li>
 Competitive salary and performance-based incentives.
 </li>
 <li>
 Access to exclusive hotel facilities and discounts.
 </li>
 <li>
 Supportive, multicultural team environment.
 </li>
 </ul>
</div>

Reservation & Revenue Manager

Explore 173+ Assistant manager operations tmart in Muscat this March. Find roles across top companies and apply now to boost your career.

173 assistant manager operations tmart jobs In Muscat

Assistant Manager Operations - tMart

Assistant Manager Operations - tMart

Assistant Store Supervisor

Assistant Restaurant Manager

Assistant Restaurant Manager

Executive Housekeeper

Reservation & Revenue Manager