assistant manager operations - tmart Jobs in Muscat

assistant manager operations - tmart

assistant store supervisor Jobs in Muscat

assistant store supervisor

branch manager

restaurant - shift supervisor Jobs in Muscat

restaurant - shift supervisor

retail sales executive

retail store manager

iSTYLE Oman

<div>
 
 Job Title
 
 
 
 
 Retail Store Manager
 
 
 
 
 Job Scope
 
 
 
 The Retail Store Manager is accountable for managing the daily store activities from administrative and operational to offering the best customer experience. S/He manages the team towards driving sales, optimizing stock performance and ensuring a proper level of training and knowledge in the store.
 
 
 
 Main Duties And Responsibilities
 
 
 
 Technical and Operations
 
 
 <ul>
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 Define, develop and implement the store operational plan as per communicated objectives aiming at exceeding sales objectives
 </li>
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 Establish sales budgets and targets, cascade to the team and ensure individual and store targets are met
 </li>
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 Apply the Apple planogram
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 Lead and manage the daily store operational activities to deliver the highest standards of customer service and maximize sales and profitability in line with company&rsquo;s objectives
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 Follow up on the appearance and maintenance of the store and staff to meet Apple guidelines and evaluate audit/mystery shopper reports for improvements
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 Ensure a proper storage, tracking and control of inventory and follow up on the merchandising and replenishment of the store while reporting any inventory related issue/opportunity to the Retail Manager
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 Optimize the floor coverage and prepare schedules while accounting for vacation plans and days off
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 Develop and maintain good working relationships with customers and back office departments securing a smooth flow of operations
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 Ensure the cash management policy and all other policies/procedures are implemented in the store and that cash registers are accurately reconciled
 </li>
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 Attend to operational problems namely customer complaints, in coordination with the back office, to ensure an uninterrupted operation and achieve customer satisfaction
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 Conduct periodic market studies and exchange best practices and recommendations with the Retail Manager and other Store
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 Managers on a regular basis
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 Prepare and issue periodic reports on store performance and other metrics supporting operational decisions
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 Work closely with the HR Department on staffing needs and training plans
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 Ensure that the company&rsquo;s policies and procedures are implemented/applicable at all times
 
 
 
 </li>
 </ul>
 Talent Development
 
 
 <ul>
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 Lead and coach the team cultivating empowerment and ownership
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 Develop capabilities and secure a solid succession plan
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 Conduct regular performance reviews, identify training needs and oversee development plans.
 
 
 
 </li>
 </ul>
 
 Position Requirements
 
 
 
 
 Education
 
 
 
 Bachelor&rsquo;s degree in Business Administration or any other related field.
 
 
 
 Experience
 
 
 
 At least 5 years of relevant experience.
 
 
</div>

Retail Store Manager

TAJ AL FALAJ GROUP

Job Title: Branch Manager &ndash; Retail Supermarket/HypermarketSummaryThe Branch Manager is responsible for overseeing the daily operations of the supermarket/hypermarket, ensuring excellent customer service, maximizing sales, managing staff performance, and maintaining operational standards. The role requires strong leadership, commercial awareness, and at least 5 years of experience in retail store management within the supermarket or hypermarket sector.Key Responsibilities1. Store Operations Management<ul><li>Oversee day‑to‑day store operations to ensure smooth functioning.</li><li>Ensure compliance with company policies, SOPs, hygiene, and safety standards.</li><li>Monitor stock levels, replenishment, shrinkage, and inventory accuracy.</li><li>Ensure proper merchandising, planograms, and product displays.</li></ul>2. Sales &amp; Profitability<ul><li>Achieve monthly and annual sales targets.</li><li>Analyze sales reports and implement strategies to improve revenue.</li><li>Control operational costs, wastage, and optimize store profitability.</li><li>Monitor competitor activity and market trends.</li></ul>3. Customer Service Excellence<ul><li>Maintain high standards of customer service across the store.</li><li>Handle escalated customer complaints professionally.</li><li>Ensure staff are trained in customer engagement and service protocols.</li></ul>4. Staff Leadership &amp; Development<ul><li>Manage, train, and motivate store staff including supervisors, cashiers, and floor teams.</li><li>Prepare staff schedules, manage attendance, and ensure adequate manpower.</li><li>Conduct performance evaluations and identify training needs.</li></ul>5. Inventory &amp; Supply Chain Coordination<ul><li>Coordinate with suppliers, warehouse, and procurement teams.</li><li>Ensure timely receiving, accurate documentation, and proper storage of goods.</li><li>Monitor expiry dates, stock rotation, and product freshness.</li></ul>6. Compliance &amp; Reporting<ul><li>Ensure compliance with local regulations, health &amp; safety, and company standards.</li><li>Prepare daily/weekly/monthly operational and financial reports.</li><li>Maintain store documentation, audits, and checklists.</li></ul>Qualifications &amp; Experience<ul><li>Minimum 5 years of experience in supermarket/hypermarket management.</li><li>Strong knowledge of retail operations, FMCG products, and merchandising.</li><li>Proven leadership and team‑management skills.</li><li>Strong analytical, communication, and problem‑solving abilities.</li><li>Proficiency in POS systems and basic MS Office tools.</li></ul>Key Competencies<ul><li>Leadership &amp; People Management</li><li>Customer Service Orientation</li><li>Commercial &amp; Business Acumen</li><li>Inventory &amp; Stock Management</li><li>Decision‑Making &amp; Problem Solving</li><li>Time Management &amp; Multitasking</li></ul>Work Environment<ul><li>Fast‑paced retail environment</li><li>Requires flexibility to work weekends, holidays, and extended hours as needed</li></ul>Work Location: In person

Branch Manager

DongCheng Tools

<div>
 
 
 Company description
 
 
 
 Dong Cheng is a Chinese company founded in 1995. Ranked No. 1 in China for 10 consecutive years, we are a global leader in power tools manufacturing with rapidly expanding distribution across the world. Join our dynamic sales team for challenging tasks and clear growth opportunities.
 
 
 Website: https://global.dongcheng.com/
 
 Dongcheng's Website
 
 
 
 DCK brand website: https://eu.dck-tools.com
 
 
 Facebook: www.facebook.com/DCKTOOLSEurope
 
 
 
 Job description
 
 
 
 We are seeking a motivated Sales Representative to join our ME team. In this role, you will be responsible for field sales activities, focusing on supporting our distributors and expanding our retail footprint in hardware and tool stores. The ideal candidate will have a passion for sales, strong interpersonal skills, and the ability to thrive in a fast-paced, on-the-ground sales environment.
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Conduct field sales visits to support distributor partners and expand retail presence in hardware and tool stores.
 </li>
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 Identify and onboard new retail accounts (hardware stores, construction material retailers, etc.).
 </li>
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 Train and educate store staff on product features, benefits, and sales techniques.
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 Monitor competitor activity and market trends, providing feedback to the regional sales manager.
 </li>
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 Achieve and exceed monthly/quarterly sales targets within the assigned territory.
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 Prepare regular sales reports, including market insights, customer feedback, and progress updates.
 </li>
 <li>
 Build strong, long-term relationships with distributors and retail partners.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 1+ years of field sales or retail channel development experience, preferably in hardware, tools, construction materials, or related industries.
 </li>
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 Demonstrated experience in retail store development, dealer/distributor support, or B2B sales.
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 Strong negotiation, communication, and relationship-building skills.
 </li>
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 Self-motivated, results-driven, and able to work independently in a field-based role.
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 Willingness to travel extensively within Oman (up to 70% travel).
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 Valid driver&rsquo;s license and willingness to use personal vehicle for work (travel expenses reimbursed).
 </li>
 <li>
 </li>
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 Working language: Arabic.
 </li>
 </ul>
 
 
 
 
 
 We Offer:
 
 
 
 &bull; Career Growth: Clear advancement path within a stable manufacturing company.
 
 
 &bull; Comprehensive Training: Product knowledge, internal systems, and cross-departmental processes.
 
 
 &bull; Competitive Compensation: Attractive salary and performance-based bonus system.
 
 
 &bull; Collaborative Environment: Supportive team culture that encourages innovation and shared success.
 
 
 
</div>

Sales Specialist

Apparel Group

<div>
 POSITION OBJECTIVE
 
 
 <ul>
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 The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience
 </li>
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 Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager
 
 
 </li>
 </ul>
 Key Responsibilities
 
 
 
 Customer Service
 
 
 
 <ul>
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 Greet the customers and assist them in selecting the right product.
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 Convert the window shoppers to ultimate buyers.
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 Promote the Club Apparel Loyalty Program of the company for repeat sales
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 Serve Customers with the highest standards and follow the company guideline of selling ( GUEST &ndash; Greet, Understand, Explain, Sell, Thank)
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 Must be updated about the various brands of the group for suggestive selling to the customers - Grooming / Attitude / Knowledge
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 Must be presentable and well-groomed at all the times
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 Flexible to work for extended hours during the Sale period
 </li>
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 Must possess up to date product knowledge and ensure minimal stock loss.
 </li>
 <li>
 Flexible to work for extended hours during the Sale period.
 
 
 </li>
 </ul>
 
 Merchandise
 
 
 
 <ul>
 <li>
 Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms
 </li>
 <li>
 Ensure all VM guidelines are followed and all Stock Norms on clearance are maintained.
 </li>
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 Record the inventory inward / outward and maintain the report of the same Process
 </li>
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 Handle the POS (Point of Sale) / Billing Counter efficiently
 </li>
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 Tally money in the cash till during the beginning / end of the shifts
 </li>
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 Issue receipts / refunds / change to the customers correctly
 </li>
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 Process the payments by cash / credit cards / vouchers / automatic debits
 </li>
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 Ensure awareness and vigilance at all times of security in the store without any negligence
 </li>
 <li>
 Must be flexible to work for varied shifts and overtime as per the business requirement
 </li>
 <li>
 Adhere to SOP &amp; Loss Prevention Policies
 </li>
 <li>
 Maintain confidentiality of the sales figures to the outside party
 </li>
 </ul>
</div>

Sales Associate

Golden Girl Cosmetics & Skincare LLC

Job Title: E-commerce Assistant | Online Store Coordinator | E-commerce Operations Assistant (Shopify / Order Processing / Customer Support)Job SummaryGolden Girl Cosmetics &amp; Skincare LLC is looking for a motivated E-commerce Assistant to support our growing online store operations in Muscat. This role is ideal for someone who enjoys working with online platforms, handling customer orders, and supporting digital sales activities in a fast-paced beauty and cosmetics environment.You will play a key role in managing online orders, updating product listings, and ensuring a smooth customer shopping experience. If you are organized, detail-oriented, and interested in e-commerce and beauty retail, this is a great opportunity to grow your career.Key Responsibilities<ul><li>Manage and process online orders accurately and efficiently</li><li>Update product listings, descriptions, and pricing on e-commerce platforms</li><li>Respond to customer inquiries via email, chat, or social media</li><li>Track shipments and coordinate delivery updates</li><li>Monitor inventory levels and report stock issues</li><li>Assist in product uploads and website content updates</li><li>Support digital marketing campaigns and promotions</li><li>Ensure smooth daily operation of online store systems (e.g., Shopify or similar)</li></ul>Requirements<ul><li>Previous experience in e-commerce, retail, or customer service preferred</li><li>Basic knowledge of e-commerce platforms (Shopify, WooCommerce, or similar is an advantage)</li><li>Strong communication and organizational skills</li><li>Attention to detail and ability to multitask</li><li>Basic computer skills (Excel, email, online systems)</li><li>Customer-focused attitude and problem-solving ability</li><li>Ability to work in a fast-paced environment</li></ul>Benefits<ul><li>Performance-based incentives</li><li>Paid annual leave and public holidays</li><li>Training on e-commerce systems and tools</li><li>Career growth opportunities in digital retail</li></ul>Work Schedule<ul><li>Full-time position</li><li>5&ndash;6 working days per week</li><li>Standard 8-hour shifts</li></ul>About the CompanyGolden Girl Cosmetics &amp; Skincare LLC is a Muscat-based beauty and cosmetics company focused on delivering high-quality skincare products and beauty solutions through both retail and online channels. We are committed to providing a seamless shopping experience and excellent customer service across all platforms.Why Work With Us<ul><li>Opportunity to grow in the fast-growing e-commerce and beauty industry</li><li>Hands-on experience with online store operations and digital sales</li><li>Supportive and collaborative team environment</li><li>Career development in digital retail and marketing</li></ul>How to ApplyIf you are passionate about e-commerce and want to build your career in online retail, apply today by submitting your updated CV.Pay: RO3.000 - RO5.000 per hourWork Location: In person

E-commerce Assistant

Oman Oil Marketing Company

Oman Oil Marketing Company is a major fuel retail and energy marketing company in Oman. It operates fuel stations and energy retail services.Job Description:1. Customer Sales &amp; ServiceAssist customers at fuel stations or Ahlain storesHandle cash, card, and digital paymentsProvide friendly customer service2. Fuel Station Operations (if assigned)Support fuel dispensing operationsGuide customers at pump areasEnsure smooth traffic flow at station3. Retail Store Management (Ahlain outlets)Sell snacks, drinks, and convenience itemsArrange shelves and maintain product displayMonitor stock levels and report shortages4. Cash Handling &amp; BillingOperate POS systems (cash register)Issue receipts and manage daily sales recordsEnsure accurate cash reconciliation5. Cleanliness &amp; Station MaintenanceMaintain cleanliness of shop and station areaFollow hygiene and safety standardsEnsure customer-friendly environment6. Customer Support &amp; UpsellingPromote OOMCO services (loyalty cards, offers)Help customers with queriesEncourage repeat customersPay: From RO450.000 per monthWork Location: In person

Sales Associate – Oman Oil Marketing Company

Calmiq Store Digital Commerce LLC

About the RoleAt Calmiq Store Digital Commerce LLC, we are redefining how modern retail operates in the digital space. We build high performing online stores that combine seamless user experience with data driven growth strategies. Our goal is simple to create eCommerce platforms that are efficient scalable and customer focused.We are looking for a Senior E Commerce Manager who will take full ownership of our online business performance. This is not just a management role you will shape strategy optimize revenue and lead initiatives that directly impact growth across multiple digital channels.You will work closely with marketing operations and product teams ensuring that every part of the customer journey from discovery to checkout is optimized for performance.Why Work With UsThe Environment Our office in Al Khuwair Commercial District Muscat offers a professional and collaborative workspace designed for productivity and innovation.Growth and Ownership You will have a direct impact on revenue and strategy with strong visibility to leadership and decision making.Modern Tools and Platforms We use leading eCommerce platforms analytics tools and marketing technologies to help you succeed.Career Development We invest in your growth through training learning opportunities and exposure to regional markets.Key ResponsibilitiesE Commerce Strategy Ownership<ul><li>Lead and execute the overall eCommerce strategy to drive revenue growth</li><li>Identify new opportunities for expansion across digital channels</li></ul>Platform and Performance Optimization<ul><li>Manage website performance conversion rate and user journey</li><li>Optimize product listings pricing promotions and merchandising</li></ul>Digital Marketing Collaboration<ul><li>Work closely with marketing teams on SEO paid ads and campaigns</li><li>Ensure alignment between traffic acquisition and conversion goals</li></ul>Analytics and Reporting<ul><li>Monitor KPIs including sales conversion rate and customer behavior</li><li>Use data insights to drive continuous improvement and decision making</li></ul>Operations and Inventory Coordination<ul><li>Collaborate with supply chain teams to ensure product availability</li><li>Improve fulfillment efficiency and customer satisfaction</li></ul>Team Leadership<ul><li>Guide and mentor team members across eCommerce and digital operations</li><li>Establish processes and best practices for scalable growth</li></ul>What We Are Looking ForExperience<ul><li>5 to 8 years experience in eCommerce digital retail or online business management</li><li>Proven track record of driving online sales growth</li></ul>Technical Knowledge<ul><li>Strong experience with platforms such as Shopify Magento or similar</li><li>Familiarity with analytics tools Google Analytics or BI platforms</li></ul>Business and Analytical Skills<ul><li>Strong understanding of conversion optimization and customer journey</li><li>Ability to interpret data and translate insights into actions</li></ul>Leadership Skills<ul><li>Experience managing teams or cross functional projects</li><li>Strong communication and stakeholder management skills</li></ul>Mindset<ul><li>Results driven and proactive</li><li>Able to balance strategy with execution in a fast paced environment</li></ul>Job Types: Full-time, PermanentPay: RO2,500.000 - RO2,800.000 per monthWork Location: In person

Senior E Commerce Manager

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