sales manager

front office manager

sales account manager

assistant manager - distribution center Jobs in Muscat

assistant manager - distribution center

marketing manager

retail store manager

Scope Investment

<h2>About the Company</h2> Al Boom Marine is a well-established marine and leisure company in the GCC, offering a wide range of marine products, equipment, water sports, and lifestyle solutions. With a strong focus on quality, customer service, and industry expertise, the company serves both marine enthusiasts and professional customers.<h2> </h2><h2>About the Role</h2> The Sales Associate is responsible for delivering an excellent in-store customer experience while supporting the achievement of sales targets. The role involves understanding customer needs, recommending suitable products, maintaining strong product knowledge, and ensuring the store is presented and operated to high standards. <h2>Job Responsibilities</h2><h3> </h3><h3>1. Customer Service &amp; Sales</h3><ul><li>Greet customers warmly and assist them in identifying their needs and preferences.</li><li>Deliver excellent customer service by providing product information, offering alternatives, and cross-selling or upselling products.</li><li>Maintain in-depth knowledge of the store’s product range, ongoing promotions, and brand initiatives.</li><li>Handle customer inquiries and complaints professionally, escalating when necessary.</li><li>Achieve and exceed individual and store-level sales targets (KPIs) on a daily, weekly, and monthly basis.</li></ul><h3> </h3><h3>2. Store Operations</h3> <ul><li>Ensure merchandise is displayed and replenished in accordance with visual merchandising standards.</li><li>Maintain cleanliness, organization, and overall appearance of the store and fitting rooms.</li><li>Follow stock management processes, including receiving, price tagging, and storing products.</li><li>Assist in periodic stock takes, inventory audits, and reporting of discrepancies.</li></ul><h3> </h3><h3>3. Cash Handling</h3> <ul><li>Operate the POS (Point of Sale) system efficiently.</li><li>Accurately process customer transactions, returns, and exchanges.</li><li>Handle cash and card transactions in compliance with company policies and procedures.</li></ul><h3> </h3><h3>4. Team Collaboration</h3> <ul><li>Proactively engage in team meetings, sales huddles, and product knowledge sessions to stay aligned with store goals and initiatives.</li><li>Communicate operational challenges, customer feedback, or product-related issues promptly to the Store Manager to support continuous improvement and customer satisfaction.</li></ul><h2> </h2><h2>Job Requirements</h2> <ul><li>Previous experience in retail sales or customer service, preferably in a premium retail, marine, sports, or lifestyle environment.</li><li>Strong communication, interpersonal, and customer service skills.</li><li>Confident and proactive approach to selling and achieving sales targets.</li><li>Good product-learning ability and willingness to develop knowledge of marine and leisure products.</li><li>Ability to identify customer needs and recommend appropriate products or alternatives.</li><li>Basic knowledge of POS systems, cash handling, and retail store operations.</li><li>Good organizational skills with strong attention to detail.</li><li>Ability to work effectively as part of a team in a fast-paced retail environment.</li><li>Flexible to work weekends, public holidays, and varied shifts when required.</li><li>Fluency in English would be an advantage.</li></ul>

Sales Associate - Retail (Oman)

Perfume Unlimited LLC

Company Profile:A well-established luxury retail company operating in Oman, representing internationally renowned brands in perfumes, beauty, luxury gifts, and lifestyle products. The company operates multiple premium retail outlets across the Sultanate and is recognized as one of the leading luxury retail chains in Oman.Engagement Type:HR ManagerRole Overview:We are seeking an experienced HR Consultant to review and realign the HR policies, procedures, and governance framework of the organization to ensure alignment with regional standards and best practices.The consultant will work closely with the Group Head &ndash; HR based in Dubai (Regional Head Office) and will support the transformation and standardization of HR processes across Capital Stores operations in Oman.Key Responsibilities:<ul><li>Review current HR policies, SOPs, and employee lifecycle processes.</li><li>Ensure compliance with Oman Labour Law and HR regulatory requirements.</li><li>Realign HR policies and procedures with regional HR standards applied across group companies.</li><li>Identify gaps in HR governance, compliance, and operational processes.</li><li>Develop updated HR policies, manuals, and SOP frameworks.</li><li>Provide advisory support to management on HR structure and best practices.</li></ul>Requirements:<ul><li>Extensive knowledge and practical experience with Oman Labour Law.</li><li>Proven experience as HR Consultant / HR Transformation Lead / Senior HR Manager.</li><li>Strong experience in HR policy development, HR governance, and compliance frameworks.</li><li>Prior experience in retail or luxury retail sector will be an advantage.</li><li>Ability to work on a project-based assignment in Muscat for 3&ndash;6 months.</li></ul>Reporting Line:Reporting directly to the Group Head &ndash; HR (Regional Head Office &ndash; Dubai).Preferred: Omani nationalityLocation: Muscat, OmanJob Type: Full-timePay: Up to RO1,000.000 per monthWork Location: In person

HR Manager

Pure planet

Job Description: Store KeeperDepartment: Supply Chain / Operations Reports To: Operations Manager / Procurement ManagerPosition SummaryThe Store Keeper is responsible for the efficient management of all inventory, purchasing coordination, receiving, storage, stock issuance, and logistics activities. The role ensures accurate inventory records, maintains optimum stock levels, supports daily operations, and guarantees that all food, beverage, bakery, pastry, packaging, and operational supplies are properly controlled in accordance with company standards.The ideal candidate must have strong experience in the Food &amp; Beverage industry, preferably within a specialty coffee shop, bakery, pastry, or restaurant environment, with excellent knowledge of inventory control systems, ERP/POS software, and warehouse operations.Key ResponsibilitiesInventory Management<ul><li>Manage daily receiving, storage, issuing, and transfer of all inventory items.</li><li>Monitor stock levels and maintain minimum and maximum inventory levels.</li><li>Conduct daily, weekly, and monthly inventory counts.</li><li>Perform stock reconciliation and investigate inventory discrepancies.</li><li>Ensure First In First Out (FIFO) and First Expired First Out (FEFO) are implemented.</li><li>Monitor expiry dates and damaged products.</li><li>Maintain organized storage areas following food safety and HACCP standards.</li></ul>Purchasing Support<ul><li>Prepare Purchase Requests based on inventory requirements.</li><li>Coordinate with approved suppliers regarding deliveries.</li><li>Compare supplier quotations when required.</li><li>Follow up pending purchase orders.</li><li>Ensure all received items match approved Purchase Orders and Delivery Notes.</li></ul>Receiving &amp; Quality Control<ul><li>Inspect all incoming goods for:</li><li>Quantity</li><li>Quality</li><li>Expiry dates</li><li>Packaging condition</li><li>Product specifications</li><li>Reject non-conforming items.</li><li>Ensure proper documentation during receiving.</li></ul>Stock Issuance &amp; Transfers<ul><li>Process daily stock requisitions from:</li><li>Coffee Bar</li><li>Kitchen</li><li>Bakery</li><li>Pastry</li><li>Front of House</li><li>Prepare internal stock transfers between branches or departments.</li><li>Maintain accurate transfer documentation.</li><li>Coordinate logistics for stock movement.</li></ul>Warehouse Management<ul><li>Maintain clean, organized, and properly labeled storage areas.</li><li>Separate dry, chilled, frozen, and chemical storage.</li><li>Monitor storage temperatures where applicable.</li><li>Ensure compliance with HACCP and food safety standards.</li></ul>Inventory System Management<ul><li>Update inventory transactions accurately and on time.</li><li>Record:</li><li>Goods Receiving</li><li>Stock Issuance</li><li>Stock Transfers</li><li>Purchase Orders</li><li>Inventory Adjustments</li><li>Stock Returns</li><li>Generate inventory and stock movement reports.</li></ul>Logistics Support<ul><li>Drive company vehicle when required for:</li><li>Supplier collection</li><li>Stock transfers</li><li>Emergency purchasing</li><li>Inter-branch deliveries</li><li>Ensure safe transportation of products.</li><li>Maintain delivery records.</li></ul>Supplier Coordination<ul><li>Maintain professional relationships with suppliers.</li><li>Coordinate delivery schedules.</li><li>Report supplier issues including shortages, delays, or quality concerns.</li><li>Assist Procurement in supplier performance evaluation.</li></ul>Compliance<ul><li>Ensure compliance with:</li><li>Company SOPs</li><li>Food Safety Standards</li><li>HACCP Requirements</li><li>Inventory Control Procedures</li><li>Health &amp; Safety Regulations</li></ul>Required Qualifications<ul><li>Diploma or Bachelor's Degree in Business Administration, Supply Chain, Hospitality Management, Logistics, or a related field.</li><li>Minimum 3&ndash;5 years of experience as a Store Keeper, Inventory Controller, or Warehouse Assistant in the Food &amp; Beverage industry.</li><li>Experience in:</li><li>Specialty Coffee Shop</li><li>Restaurant</li><li>Bakery</li><li>Pastry</li><li>Caf&eacute; Operations</li></ul>Mandatory Knowledge &amp; SkillsFood &amp; Beverage KnowledgeMust have good knowledge of:<ul><li>Coffee beans and beverages</li><li>Milk and dairy products</li><li>Syrups and sauces</li><li>Bakery ingredients</li><li>Pastry ingredients</li><li>Breakfast ingredients</li><li>Frozen products</li><li>Dry goods</li><li>Packaging materials</li><li>Cleaning chemicals</li><li>Disposable items</li><li>Operational consumables</li></ul>Must understand product storage requirements including:<ul><li>Ambient</li><li>Chilled</li><li>Frozen</li><li>Dry storage</li></ul>Inventory &amp; Warehouse<ul><li>Inventory Management</li><li>Stock Control</li><li>Cycle Counting</li><li>Physical Inventory</li><li>FIFO / FEFO</li><li>Stock Reconciliation</li><li>Inventory Valuation</li><li>Warehouse Organization</li><li>Receiving Procedures</li><li>Stock Transfers</li></ul>Purchasing Knowledge<ul><li>Purchase Requests (PR)</li><li>Purchase Orders (PO)</li><li>Goods Receiving Notes (GRN)</li><li>Supplier Management</li><li>Vendor Coordination</li><li>Cost Control</li><li>Invoice Verification</li></ul>Systems Knowledge (Mandatory)Must be proficient in using:<ul><li>ERP Systems (e.g., Odoo, SAP, Oracle, Microsoft Dynamics, NetSuite, etc.)</li><li>Inventory Management Systems</li><li>POS Backend Systems</li><li>Restaurant Management Systems</li><li>Barcode Scanning Systems</li><li>Digital Inventory Platforms</li></ul>Must be able to:<ul><li>Generate inventory reports</li><li>Process stock transfers</li><li>Receive purchase orders</li><li>Manage stock adjustments</li><li>Perform stock reconciliation</li><li>Extract inventory data</li></ul>Microsoft Office (Advanced)Mandatory proficiency in:<ul><li>Microsoft Excel (Advanced) &ndash; Pivot Tables, VLOOKUP/XLOOKUP, formulas, inventory tracking, reporting, data analysis</li><li>Microsoft Word &ndash; Documentation, reports, SOPs</li><li>Microsoft Outlook &ndash; Email communication</li><li>Microsoft PowerPoint &ndash; Basic presentations</li></ul>Additional Requirements<ul><li>Valid driving license (Mandatory).</li><li>willing to obtain a driving license with company sponsorship subject to management approval</li><li>Willing to drive company vehicles for stock transfers, supplier collections, and logistics support.</li><li>Flexible to work weekends, holidays, and rotating shifts.</li><li>Physically fit to lift and move inventory when required.</li><li>Core Competencies</li><li>Excellent organizational skills</li><li>High attention to detail</li><li>Strong numerical and analytical skills</li><li>Integrity and accountability</li><li>Time management</li><li>Problem-solving ability</li><li>Effective communication</li><li>Teamwork and collaboration</li><li>Ability to work under pressure</li><li>Proactive and self-motivated</li><li>Strong planning and coordination skillsKey Performance Indicators (KPIs)</li><li>Inventory Accuracy (%)</li><li>Stock Variance (%)</li><li>Stock Availability</li><li>Stock Turnover Rate</li><li>Receiving Accuracy</li><li>Purchase Order Accuracy</li><li>Stock Transfer Accuracy</li><li>Inventory Reporting Timeliness</li><li>Expiry and Wastage Control</li><li>Warehouse Organization Score</li><li>Supplier Receiving Compliance</li><li>HACCP &amp; Food Safety Compliance</li></ul>This job description is designed for a professional F&amp;B operation and reflects the expectations for a Store Keeper supporting a specialty coffee shop, bakery, pastry, and restaurant environment with modern ERP, POS, inventory control, and logistics responsibilities.Pay: RO1.000 - RO2.000 per monthWork Location: In person

Store Keeper

Job Description: Host (Specialty Coffee Shop &amp; Caf&eacute; Concept)Position SummaryThe Host is a key frontline position responsible for creating the first and lasting impression of the brand by delivering exceptional guest experiences from arrival until departure. The role acts as the face of the caf&eacute;, welcoming guests, managing seating flow, coordinating with service teams, handling guest inquiries, and ensuring every customer receives warm, professional, and personalized hospitality.The ideal candidate must have excellent communication skills, a strong hospitality mindset, professional appearance, and the ability to create a welcoming atmosphere aligned with premium caf&eacute; service standards.Key ResponsibilitiesGuest Welcome &amp; First Impression<ul><li>Welcome every guest warmly and professionally upon arrival.</li><li>Provide a positive first impression that reflects the brand identity and hospitality standards.</li><li>Greet customers with confidence, friendliness, and genuine engagement.</li><li>Recognize returning guests and create personalized interactions.</li><li>Maintain a welcoming and comfortable environment at the entrance and waiting area.</li></ul>Guest Seating &amp; Flow Management<ul><li>Manage guest seating arrangements efficiently.</li><li>Coordinate table availability with service teams.</li><li>Maintain accurate awareness of:</li><li>Available tables</li><li>Waiting guests</li><li>Reservations</li><li>Special requests</li><li>Manage guest waiting lists during peak periods.</li><li>Ensure smooth customer flow from entrance to seating.</li></ul>Customer Service Excellence<ul><li>Understand guest needs and provide appropriate assistance.</li><li>Explain caf&eacute; concepts, menu highlights, promotions, and special offerings.</li><li>Recommend products and experiences when appropriate.</li><li>Handle guest requests professionally and promptly.</li><li>Ensure guests feel valued throughout their visit.</li></ul>Reservation &amp; Guest Communication<ul><li>Manage reservations and special arrangements.</li><li>Confirm guest bookings when required.</li><li>Record guest preferences and special occasions.</li><li>Coordinate VIP visits, events, and group reservations.</li><li>Communicate guest requirements clearly with the operations team.</li></ul>Coordination with Operations Team<ul><li>Work closely with:</li><li>Store Manager</li><li>Servers</li><li>Baristas</li><li>Kitchen Team</li><li>Cashiers</li><li>Communicate table status and guest requirements.</li><li>Support service teams during busy periods.</li><li>Ensure smooth handover of guest information.</li></ul>Complaint Handling &amp; Guest Recovery<ul><li>Listen to guest concerns professionally.</li><li>Resolve minor issues within authority.</li><li>Escalate complaints to the Store Manager when required.</li><li>Follow service recovery procedures.</li><li>Maintain a calm and positive attitude in challenging situations.</li></ul>Brand Presentation &amp; Standards<ul><li>Maintain professional grooming and appearance.</li><li>Ensure entrance, reception, and waiting areas are clean and organized.</li><li>Follow company service standards and SOPs.</li><li>Represent the brand values at all times.</li><li>Create a premium and memorable hospitality experience.</li></ul>Sales &amp; Customer Engagement Support<ul><li>Support sales growth through:</li><li>Menu recommendations</li><li>Product awareness</li><li>Promotion communication</li><li>Guest engagement</li><li>Encourage repeat visits by building customer relationships.</li><li>Collect guest feedback and share insights with management.</li></ul>Reporting &amp; Guest Feedback<ul><li>Record customer feedback and observations.</li><li>Report recurring guest concerns.</li><li>Support customer satisfaction monitoring.</li><li>Provide feedback regarding guest preferences and service improvements.</li></ul>Required Qualifications<ul><li>Diploma or Degree in Hospitality, Tourism, Business, or related field preferred.</li><li>Minimum 2&ndash;3 years of experience in:</li><li>Specialty coffee shops</li><li>Premium caf&eacute;s</li><li>Restaurants</li><li>Hotels</li><li>Luxury hospitality environments</li><li>Experience in a guest-facing hospitality role is highly preferred.</li></ul>Mandatory Knowledge &amp; SkillsHospitality KnowledgeStrong understanding of:<ul><li>Guest experience standards</li><li>Caf&eacute; and restaurant operations</li><li>Table management</li><li>Service flow</li><li>Customer engagement</li><li>Hospitality etiquette</li></ul>Communication Skills<ul><li>Excellent verbal communication skills.</li><li>Professional and confident guest interaction.</li><li>Ability to communicate clearly with different departments.</li><li>Ability to handle difficult situations professionally.</li><li>Strong listening and problem-solving skills.</li></ul>Customer Experience Skills<ul><li>Ability to create emotional connections with guests.</li><li>Strong attention to guest details.</li><li>Ability to recognize customer needs.</li><li>Positive and welcoming personality.</li><li>Service-oriented mindset.</li></ul>Systems Knowledge (Mandatory / Preferred)Knowledge of:<ul><li>POS Systems</li><li>Table Management Systems</li><li>Reservation Systems</li><li>Customer Feedback Platforms</li><li>CRM / Loyalty Systems (preferred)</li></ul>Ability to:<ul><li>Check table availability.</li><li>Manage reservations.</li><li>Support customer records and feedback.</li><li>Coordinate guest information through digital systems.</li></ul>Microsoft Office Skills (Preferred)Basic knowledge of:<ul><li>Microsoft Excel &ndash; guest feedback tracking and reports.</li><li>Microsoft Word &ndash; documentation.</li><li>Microsoft Outlook &ndash; communication.</li></ul>Additional Requirements<ul><li>Excellent personal grooming and professional appearance.</li><li>Strong personality with a positive attitude.</li><li>Passion for hospitality and customer service.</li><li>Ability to work in a fast-paced environment.</li><li>Flexible to work weekends, holidays, and rotating shifts.</li><li>Ability to stand for extended periods.</li><li>Additional languages are an advantage.</li></ul>Core Competencies<ul><li>Guest Experience Excellence</li><li>Hospitality Mindset</li><li>Communication Skills</li><li>Emotional Intelligence</li><li>Professional Presentation</li><li>Problem Solving</li><li>Team Collaboration</li><li>Customer Relationship Building</li><li>Attention to Detail</li><li>Positive Attitude</li><li>Brand Representation</li></ul>Key Performance Indicators (KPIs)<ul><li>Guest Satisfaction Score</li><li>Customer Feedback Rating</li><li>Welcome &amp; Greeting Standards Compliance</li><li>Reservation Accuracy</li><li>Waiting Time Management</li><li>Complaint Resolution Effectiveness</li><li>Guest Retention &amp; Repeat Visits</li><li>Service Audit Scores</li><li>Professional Appearance Compliance</li><li>Team Communication Effectiveness</li></ul>Role ImportanceThe Host is considered the Brand Ambassador and Guest Experience Leader at the entrance of the caf&eacute;. This position plays a critical role in shaping customer perception, creating memorable experiences, increasing customer loyalty, and ensuring the caf&eacute; delivers premium hospitality standards from the first interaction.Pay: RO1.000 - RO2.000 per monthWork Location: In person

Cafe Shop Host

talabat

<div>
 Talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 
 Role Summary
 
 
 
 Responsible for all administration work and tasks in the HR department and providing support to employees by addressing employee issues, queries and grievances.
 
 
 
 What&rsquo;s On Your Plate?
 
 
 
 
 Onboarding, Culture &amp; Employee Experience
 
 
 
 <ul>
 <li>
 Maintain onboarding tracker for relevant functions and coordinate with core operations to ensure all pre-onboarding requirements for team members are up to date.
 </li>
 <li>
 Support New joiners in their onboarding week with anything required between local and regional teams.
 </li>
 <li>
 Ensure to update and maintain the group emails data and slack groups in the local market.
 </li>
 <li>
 Prepare announcements for new joiners on the common slack channels, and update business new updates or government announcements to public - local people.
 </li>
 <li>
 Promoting best culture practices through PEAKON analysis along with the LM and training stakeholders on the outcome
 </li>
 <li>
 Prepare quarterly calendar of engagement activities by focusing on 3 core values of Talabat
 
 
 </li>
 </ul>
 
 Regulatory
 
 
 
 <ul>
 <li>
 Manage legal certifications and quality approvals up to date, such as best place to work, CR, municipality and official document with PRO&rsquo;s assistance.
 
 
 </li>
 </ul>
 
 Record Maintenance
 
 
 
 <ul>
 <li>
 Updating and maintaining employee benefits, employment status, and similar records (Insurance and WD)
 </li>
 <li>
 Performing file audits to ensure that all required employee documentation is collected and maintained, ready for MoL inspections
 </li>
 <li>
 Assist with exit interviews, take feedback and build professional reasoning.
 
 
 </li>
 </ul>
 
 Employee engagement
 
 
 
 <ul>
 <li>
 Help facilitate vendor information for HoF&rsquo;s activities by working closely with the procurement team.
 </li>
 <li>
 Conduct regular/quarterly engagement activities with the teams and provide support on any events required.
 
 
 </li>
 </ul>
 
 Separation
 
 
 
 <ul>
 <li>
 Track terminated/resigned employee&rsquo;s residency and EOS payments.
 </li>
 <li>
 Keeping track of resigned employees&rsquo; insurance and social security cancellations.
 
 
 </li>
 </ul>
 
 Payroll
 
 
 
 <ul>
 <li>
 Assist coordination with specialist Pops and prepare payroll data
 </li>
 <li>
 Prepare the Monthly Reports budget Vs. Expenditure related to engagement and other activities across under people ops budget.
 
 
 </li>
 </ul>
 
 New tasks Q1 -2026 :
 
 
 
 <ul>
 <li>
 Prepare and issue offline offer letters in line with company policies and approved hiring plans for pickers.
 </li>
 <li>
 Conduct culture fit interviews/calls with shortlisted candidates to assess alignment with company values and store operations requirements for store stuff.
 </li>
 <li>
 Manage and coordinate onboarding and induction programs for store staff, ensuring smooth joining and compliance with documentation processes.
 </li>
 <li>
 Oversee and track weekly disciplinary actions and penalties for store staff, ensuring adherence to company policies and proper documentation.
 </li>
 <li>
 Handle payroll processing for both Q-Commerce and Talabat employees, including preparation and management of the interns&rsquo; stipend sheet, ensuring accuracy and timely disbursement.
 
 
 </li>
 </ul>
 
 Ad Hoc
 
 
 
 <ul>
 <li>
 Respond to employees&rsquo; queries and resolve issues in a timely and professional manner.
 </li>
 <li>
 Gather and analyse data with useful HR metrics, like time to hire and employee turnover rates
 </li>
 <li>
 Think of creative and sustainable ways to improve the People operations process and efficiently deliver on the required KPIs.
 </li>
 <li>
 Keep up-to-date with the latest HR trends and best practices
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 What Did We Order?
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree within HR or any other related field
 </li>
 <li>
 1-2 year(s) of full-time professional experience in time office management, general HR and administration
 </li>
 <li>
 Excellent planning, follow-up, and organisational skills.
 </li>
 <li>
 Strong interpersonal and communication skills with the ability to form and maintain good relationships with employees
 </li>
 <li>
 Ability to create and maintain daily, weekly, monthly follow-ups and Schedules
 </li>
 <li>
 Agile, innovative, detail-oriented and results orientated.
 </li>
 <li>
 Knowledge of local employment laws
 </li>
 <li>
 Strong MS Office skills including Word, Excel and PowerPoint.
 </li>
 <li>
 Fluent in both languages Arabic and English with
 </li>
 <li>
 Omani National (Mandatory for this specific vacancy)
 </li>
 </ul>
</div>

Associate People Operations

Al-Futtaim

<div>
 
 Job Requisition ID:
 
 179573
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 Overview Of The Role
 
 
 
 We are looking for an experienced Inventory Manager to join the Honda Parts team at OMASCO. The role is responsible for maintaining optimum stock levels, ensuring strong parts availability, supporting customer service levels, and driving inventory efficiency across the business.
 
 
 The successful candidate will manage parts planning, procurement, pricing, stock control, reporting, and aged stock reduction while working closely with principals, suppliers, sales, logistics, and aftersales teams. This role plays a key part in ensuring operational excellence, profitability, and smooth availability for customers and internal stakeholders.
 
 
 
 What You Will Do
 
 
 
 <ul>
 <li>
 Plan and manage inventory levels to ensure optimum stock availability while minimizing aged and obsolete stock.
 </li>
 <li>
 Review order recommendations and place accurate orders with principals and suppliers.
 </li>
 <li>
 Monitor stock movement, months of stock, service levels, and replenishment requirements.
 </li>
 <li>
 Plan and finalize initial parts orders for new model launches to ensure availability at launch.
 </li>
 <li>
 Support annual budget planning across different business channels and monitor performance against targets.
 </li>
 <li>
 Coordinate with principals on ordering plans and execution timelines.
 </li>
 <li>
 Manage parts pricing through pricing matrices, cost-plus pricing, model walk pricing, and periodic cost reviews.
 </li>
 <li>
 Support sales teams with pricing campaigns, bulk discounts, institutional orders, stock allocation, supersession, and alternate parts.
 </li>
 <li>
 Process principal orders within agreed timelines and coordinate shipments to meet business and customer requirements.
 </li>
 <li>
 Prepare MIS reports, principal reports, inventory reports, and performance updates.
 </li>
 <li>
 Act as a SAP power user by supporting system improvements, report design, end-user training, and database maintenance.
 </li>
 <li>
 Drive initiatives to liquidate ageing stock through pricing campaigns and write-off proposals where required.
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful
 
 
 
 <ul>
 <li>
 Strong experience in inventory management, procurement, and automotive spare parts planning.
 </li>
 <li>
 Good understanding of parts pricing, stock replenishment, supplier ordering, and inventory control.
 </li>
 <li>
 Experience working with SAP Automotive modules, especially MM, SD, and WM.
 </li>
 <li>
 Ability to coordinate with principals, suppliers, sales, logistics, and aftersales teams.
 
 
 </li>
 </ul>
 
 About The Team
 
 
 
 You will be part of the Honda Parts team within OMASCO, working closely with the National Parts Manager and collaborating with sales, aftersales, logistics, suppliers, and principal partners. The team is focused on ensuring high parts availability, strong customer support, efficient stock management, and profitable parts operations across the business.
 
 
 This is a collaborative environment where accurate planning, proactive communication, and operational discipline are essential to delivering a seamless experience for internal and external customers.
 
 
 
 What Equips You For The Role
 
 
 
 <ul>
 <li>
 Diploma, Graduate degree, or B-Tech Engineering qualification.
 </li>
 <li>
 Minimum 5 years of experience in procurement or inventory management, ideally within automotive spare parts and accessories.
 </li>
 <li>
 Strong knowledge of automotive parts, supersessions, replacements, recall parts, and stock control processes.
 </li>
 <li>
 Experience in managing stock availability, aged inventory, pricing, and parts profitability.
 </li>
 <li>
 Strong understanding of SAP, Syncron demand forecasting, Honda web-based systems, and MS Office applications.
 </li>
 <li>
 Good leadership, coaching, communication, and interpersonal skills.
 </li>
 <li>
 Ability to assess market trends, understand customer needs, and support business growth through effective inventory planning.
 </li>
 <li>
 Strong analytical and planning skills with the ability to interpret stock reports and demand trends.
 </li>
 <li>
 Strong MS Office skills, especially Excel and reporting tools.
 </li>
 <li>
 Good communication and stakeholder management skills.
 </li>
 <li>
 Strong commercial awareness with a focus on profitability, margins, and customer service.
 </li>
 <li>
 Ability to manage multiple priorities and deliver within agreed timelines.
 
 
 </li>
 </ul>
 
 About Al-Futtaim Automotive
 
 
 
 A major division of the UAE-based Al-Futtaim Group of companies,
 
 Al-Futtaim Automotive
 
 is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
 
 
 Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world&rsquo;s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
 
 
 We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.
 
 
 We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial &amp; construction equipment.
 
 
 What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path.
 
 This is Al-Futtaim Automotive and we empower talent to move forward.
 
</div>

Inventory Manager | Al-Futtaim Automotive | OMASCO

Job Description: Server / Waiter / Waitress (Specialty Coffee Shop &amp; Caf&eacute; Concept)Position SummaryThe Server / Waiter / Waitress is responsible for delivering exceptional table service by providing professional, friendly, and efficient hospitality to guests. The role ensures accurate order taking, proper food and beverage service, guest satisfaction, and adherence to company service standards.The ideal candidate must have strong customer service skills, good product knowledge, attention to detail, and the ability to create a memorable dining experience in a specialty coffee shop, bakery, and caf&eacute; environment.Key ResponsibilitiesGuest Service Excellence<ul><li>Welcome and serve guests professionally according to caf&eacute; service standards.</li><li>Provide friendly, attentive, and personalized service throughout the guest journey.</li><li>Ensure guests receive a comfortable and enjoyable dining experience.</li><li>Anticipate guest needs and provide prompt assistance.</li><li>Maintain a positive and professional attitude at all times.</li></ul>Order Taking &amp; Menu Knowledge<ul><li>Present menus and explain food and beverage offerings.</li><li>Provide recommendations based on guest preferences.</li><li>Have complete knowledge of:</li><li>Coffee beverages</li><li>Signature drinks</li><li>Breakfast items</li><li>Bakery and pastry products</li><li>Desserts</li><li>Food ingredients and allergens</li><li>Take guest orders accurately and communicate them properly to the kitchen and bar teams.</li><li>Confirm special requests, modifications, and dietary requirements.</li></ul>Food &amp; Beverage Service<ul><li>Serve food and beverages according to company service standards.</li><li>Ensure proper presentation before serving.</li><li>Follow correct service sequence and table etiquette.</li><li>Monitor guest satisfaction during service.</li><li>Perform table checks and follow up with guests.</li><li>Clear and reset tables efficiently.</li></ul>Table Management &amp; Guest Experience<ul><li>Maintain assigned tables and service areas.</li><li>Ensure tables are clean, organized, and properly set.</li><li>Assist with guest seating and table turnover when required.</li><li>Coordinate with Host, Barista, Kitchen, and Cashier teams.</li><li>Support smooth guest flow during busy periods.</li></ul>Sales &amp; Upselling<ul><li>Recommend additional products to enhance the guest experience.</li><li>Promote:</li><li>Signature beverages</li><li>Desserts</li><li>Pastries</li><li>Seasonal promotions</li><li>New menu items</li><li>Support achievement of sales targets through effective product recommendations.</li></ul>Order Accuracy &amp; Coordination<ul><li>Ensure all orders are entered correctly into the POS system.</li><li>Verify food and beverage items before serving.</li><li>Coordinate with kitchen and bar teams regarding:</li><li>Order status</li><li>Special requests</li><li>Delays</li><li>Guest concerns</li><li>Maintain communication between guests and operations team.</li></ul>Guest Complaints &amp; Service Recovery<ul><li>Listen to guest concerns professionally.</li><li>Handle minor service issues with a positive attitude.</li><li>Escalate serious concerns to the Supervisor or Store Manager.</li><li>Support service recovery procedures to maintain guest satisfaction.</li></ul>Cash &amp; POS Support<ul><li>Process guest bills and payments when required.</li><li>Ensure accuracy of orders and charges.</li><li>Understand POS functions including:</li><li>Order entry</li><li>Table management</li><li>Bill printing</li><li>Payment processing</li><li>Maintain accountability for assigned transactions.</li></ul>Cleanliness &amp; Food Safety<ul><li>Maintain cleanliness of service areas.</li><li>Follow HACCP and food safety procedures.</li><li>Ensure proper handling of food and beverages.</li><li>Maintain personal hygiene and grooming standards.</li><li>Follow opening, running, and closing procedures.</li></ul>Required Qualifications<ul><li>Minimum 1&ndash;3 years of experience as a Server, Waiter, Waitress, or Caf&eacute; Crew member.</li><li>Experience in:</li><li>Specialty coffee shops</li><li>Restaurants</li><li>Hotels</li><li>Bakeries</li><li>Premium caf&eacute; concepts</li><li>Hospitality training is preferred.</li></ul>Mandatory Knowledge &amp; SkillsService Knowledge<ul><li>Understanding of caf&eacute; and restaurant service standards.</li><li>Table service procedures.</li><li>Guest handling techniques.</li><li>Food and beverage presentation.</li><li>Basic knowledge of hospitality etiquette.</li></ul>Product KnowledgeMust understand:<ul><li>Coffee beverages</li><li>Bakery and pastry products</li><li>Breakfast menu items</li><li>Food ingredients</li><li>Allergens and dietary requirements</li><li>Beverage pairing recommendations</li></ul>Customer Service Skills<ul><li>Excellent communication skills.</li><li>Friendly and approachable personality.</li><li>Ability to handle different types of guests.</li><li>Strong attention to detail.</li><li>Ability to work under pressure during peak hours.</li><li>Positive attitude and teamwork.</li></ul>Systems Knowledge (Mandatory / Preferred)Knowledge of:<ul><li>POS Systems</li><li>Restaurant Ordering Systems</li><li>Table Management Systems</li><li>Digital Menu Systems</li><li>Loyalty/CRM Systems (preferred)</li></ul>Ability to:<ul><li>Enter orders accurately.</li><li>Process guest requests.</li><li>Support sales and service reporting.</li><li>Use digital ordering tools when required.</li></ul>Microsoft Office Skills (Preferred)Basic knowledge of:<ul><li>Microsoft Excel</li><li>Microsoft Word</li><li>Microsoft Outlook</li></ul>Additional Requirements<ul><li>Professional appearance and excellent grooming standards.</li><li>Strong hospitality mindset and customer-focused attitude.</li><li>Ability to stand and walk for extended periods.</li><li>Flexible to work weekends, holidays, and rotating shifts.</li><li>Ability to work effectively as part of a service team.</li><li>Additional language skills are an advantage.</li></ul>Core Competencies<ul><li>Customer Service Excellence</li><li>Hospitality Mindset</li><li>Communication Skills</li><li>Product Knowledge</li><li>Teamwork &amp; Collaboration</li><li>Attention to Detail</li><li>Speed &amp; Efficiency</li><li>Problem Solving</li><li>Professional Appearance</li><li>Positive Attitude</li><li>Accountability</li></ul>Key Performance Indicators (KPIs)<ul><li>Guest Satisfaction Score</li><li>Service Speed</li><li>Order Accuracy</li><li>Upselling Performance</li><li>Customer Feedback Rating</li><li>Table Turnover Efficiency</li><li>Menu Knowledge Assessment</li><li>Service Standard Compliance</li><li>Cleanliness &amp; Hygiene Score</li><li>Attendance &amp; Punctuality</li><li>Teamwork Performance</li></ul>Role ImportanceThe Server / Waiter / Waitress plays a critical role as the direct connection between the brand and the guest. This position represents the caf&eacute;&rsquo;s hospitality standards by creating memorable experiences, ensuring service excellence, increasing customer loyalty, and supporting overall business performance.Pay: RO1.000 - RO2.000 per monthWork Location: In person

Cafe Server / Waiter / Waitress

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