operational specialist

operation manager

operations supervisor

SORT F&B Consultancy

We are looking for a passionate and energetic Supervisor to lead our Argyle Breakfast Concept team. The ideal candidate should have strong leadership skills, a positive attitude, and the ability to deliver an exceptional breakfast dining experience. If you enjoy creating warm morning vibes and managing smooth operations, this role is for you.Key Responsibilities_Operations &amp; Service<ul><li>Oversee daily breakfast service and ensure smooth, timely operations.</li><li>Maintain high standards of food quality, presentation, and hygiene.</li><li>Monitor buffet setup, replenishment, and guest flow to avoid delays.</li><li>Ensure all staff follow service standards and brand guidelines.</li><li>Support the team during peak times with hands-on service when needed.</li></ul>Team Leadership<ul><li>Supervise and guide the service team throughout the shift.</li><li>Conduct briefings, assign duties, and monitor staff performance.</li><li>Assist in training new team members to maintain consistency and excellence.</li><li>Lead by example and create a positive, productive work environment.</li></ul>Guest Experience<ul><li>Greet, communicate with, and attend to guests&rsquo; needs courteously.</li><li>Handle guest complaints professionally and resolve issues promptly.</li><li>Maintain a welcoming atmosphere that aligns with the breakfast concept.</li></ul>Administration &amp; Reporting<ul><li>Prepare shift schedules, manage attendance, and coordinate manpower.</li><li>Maintain inventory of breakfast items and service equipment.</li><li>Report maintenance, kitchen coordination, and operational updates to management.</li><li>Ensure compliance with all food safety and HACCP standards.</li></ul>Requirements<ul><li>Minimum 3&ndash;8 years of supervisory experience (preferably in breakfast or casual dining concepts).</li><li>Strong leadership and communication skills.</li><li>Experience in guest service, team handling, and F&amp;B operations.</li><li>Ability to multitask and work efficiently during busy breakfast hours.</li><li>Knowledge of hygiene &amp; safety standards (HACCP preferred).</li><li>Positive attitude, proactive mindset, and commitment to service excellence.</li></ul>Interested candidates can share their CVs with us at HR@sortoman.com or directly contact us at +968 9727 2810.Job Type: Full-timePay: RO250.000 - RO300.000 per month

Supervisor - F&B industry

DALLAT KOOKH AL SHAAY GROUP OF COMPANY

We are looking for an experienced Operations Manager to oversee and manage all our 20+ coffee shop outlets across Oman under Dallat Kookh Al Shay. The ideal candidate must be able to lead teams, improve performance, ensure smooth daily operations, and help develop and expand the business.Must have strong experience in F&amp;B / caf&eacute; operationsJob Type: Full-time

OPERATION MANAGER

Minor Hotels

<div>
 
 Founded in 1933 in Portugal, Tivoli Hotels &amp; Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests.
 
 
 
 
 
 
 Job Description
 
 
 
 
 The Housekeeping Supervisor assists the Executive Housekeeper and Assistant Executive Housekeeper in ensuring the smooth operation of the department. The Supervisor needs to assign the team's daily duties and inspect work for adherence to prescribed standards of cleanliness. You will oversee the development of your team to ensure delivery of exceptional customer experiences.
 
 
 
 
 
 
 Qualifications
 
 
 
 
 &bull; At least five years' experience in hotel housekeeping operations
 
 
 &bull; Effective supervisory skills
 
 
 &bull; Good interpersonal skills
 
 
 &bull; Proficient in English communication
 
 
 &bull; Eye for detail
 
 
 
</div>

Housekeeping Supervisor

Newrest

<div>Want to join a group where your work really matters and where every effort can help you grow? At Newrest, we move forward thanks to those who get involved, who dare to take risks, and who want to progress. Join a dynamic team with an entrepreneurial and competitive spirit, where decisions are made quickly without fear of failure. At Newrest, everyone contributes to the Group's growth. Here, field experience first: even the CEO pushes trolleys.
About Newrest :
Newrest, an expert in out-of-home catering and facility management, is one of the world's leading multi-sector catering companies. Driven by an &ldquo;Unlimited&rdquo; pioneering spirit, the group deploys its expertise in 53 countries through its 60,000 employees.
Our offering covers a wide range of services: Inflight, buy-on-board and duty-free services, catering, remote site, rail, retail and concessions, as well as comprehensive facility management solutions.
More than just a group, it is a true family, with 97% of its capital held by more than 700 employees. 
In order to anticipate our future operational needs in strategic positions and create a talent pool. Newrest is looking for local talent to join one of our group subsidiaries.
Deputy Operations Manager
As a Deputy Operations Manager, you will oversee the full management of the sites (in partnership with the Operations Director), ensuring operational excellence and compliance with company standards. Your mission will include:
<ul><li>Lead and Supervise Operations</li>
<li><ul><li>Manage day-to-day activities across sites, ensuring adherence to signed contracts and operational standards.</li>
<li>Guarantee the quality of services delivered to clients and maintain strong client relationships.</li>
<li>Monitor KPIs closely and implement corrective action plans when necessary.</li>
</ul></li><li>Team and Resource Management</li>
<li><ul><li>Organize and manage operational units, production teams, supply chain, and site resources.</li>
<li>Supervise HR activities including planning, vacation schedules, and timesheets.</li>
<li>Animate and motivate teams to foster performance, responsiveness, and revenue growth.</li>
<li>Participate actively in team training and development.</li>
</ul></li><li>Compliance and Quality Assurance</li>
<li><ul><li>Ensure strict application of HACCP procedures and health &amp; safety standards.</li>
<li>Control storage organization and proper use of individual safety equipment.</li>
<li>Maintain the integrity of the quality management system during changes and report improvement opportunities.</li>
</ul></li><li>Strategic Development</li>
<li><ul><li>Support the opening of new contracts and contribute to business development nationwide.</li>
<li>Propose innovative solutions and new work methods to improve services and operational efficiency.</li>
<li>Guarantee the correct use of group tools (e.g., Winrest) and follow group guidelines for innovation and golden rules (inventory control, expense claims).</li>
</ul></li><li>Reporting and Representation</li>
<li><ul><li>Provide accurate and timely reporting to the country manager, including group-level requirements.</li>
<li>Represent the company with local authorities and administrations when necessary.</li> 
</ul></li></ul> 
 
<ul><li>Familiar with the remote sector (Onshore or Offshore), 5 years experiences in Mining or Oil &amp; gas sector is a real plus.</li><li>
Strong leadership and organizational skills.</li>
<li>Ability to manage complex operations and drive continuous improvement.</li>
<li>Proactive mindset with a focus on quality, safety, and client satisfaction.</li><li>
Able to manage of international teams</li><li>
Fluent English, second language is better</li><li>
Hight pressure resistance</li><li>
Sense of organization, method and respect of local constraints</li></ul>
ABOUT NEWREST :
Specialist in out-of-home catering in 53 countries, and the only player to intervene in all sectors of catering and related services, Newrest is one of the world leaders in multi-sector catering.
Our 60,000 committed and talented employees do what is necessary to offer consumers balanced, diversified and tasty meals while scrupulously respecting hygiene and food safety standards.
https://www.newrest.eu/</div>

Deputy Operations Manager M/W

Global network solution and business

WALK IN INTERVIEW !!!PLEASE SHARE YOUR RESUME IF YOU ARE INTERESTED TO info@gnsbusiness.com or +968 98517367 or +968 76269238The Sales Associate plays a vital role in ensuring efficient sales operations, excellent customer service, and attractive product displays in both wholesale and retail environments. This role involves managing product shelving, maintaining stock levels, monitoring expiry and damages, ensuring FIFO/FEFO standards, and assisting customers in product selection. The Sales Associate ensures the store remains well-organized, fully stocked, and aligned .Key Responsibilities &amp; Duties:Sales and Customer Service Focus&middot; Attend to retail and wholesale customers courteously and professionally, ensuring a positive shopping experience.&middot; Support daily sales activities by assisting customers, promoting products, and providing product information.&middot; Process sales transactions accurately in coordination with the cashier or POS system.&middot; Assist wholesale buyers with order preparation, packing, and product loading as required.&middot; Maintain strong product knowledge to effectively answer customer inquiries and promote sales.Merchandising and Display Focus&middot; Display and arrange products on shelves following FIFO (First In, First Out) and FEFO (First Expiry, First Out) principles.&middot; Ensure all product displays are clean, organized, and visually appealing in line with merchandising standards.&middot; Refill shelves promptly to maintain full stock availability throughout the day.&middot; Ensure product labels, pricing tags, and promotional signage are accurate and visible.&middot; Check and remove expired, damaged, or slow-moving items from display areas and report to the supervisor.Stock and Inventory Focus&middot; Monitor stock levels on the sales floor and back store regularly.&middot; Conduct daily checks of back store inventory to ensure product availability.&middot; Inform the Sales Supervisor or Reporting Manager of any out-of-stock, low-stock, or near-expiry items.&middot; Assist in receiving and unpacking deliveries, verifying quantities and product conditions.&middot; Maintain the cleanliness and organization of stockrooms and display areas.Operational and Team Focus&middot; Coordinate with other sales associates and store teams to maintain smooth operations.&middot; Support in stock counting and inventory audits as required.&middot; Follow company policies on sales handling, safety, and hygiene procedures.&middot; Report maintenance, safety, or operational issues promptly to the supervisor.Quality and Compliance Focus&middot; Ensure strict compliance with FIFO/FEFO methods for product rotation.&middot; Follow company policies on hygiene, safety, and store upkeep.&middot; Contribute to maintaining a professional, customer-friendly, and efficient store environment.Qualifications:&middot; High School Diploma or equivalent; additional qualifications in Sales, Retail, or Customer Service are an advantage.&middot; 0.6&ndash;2 years of experience in retail or wholesale sales, preferably in the FMCG or supermarket sector.&middot; Basic understanding of sales operations, merchandising, and inventory management.&middot; Strong communication and customer service skills.&middot; Ability to work efficiently in a fast-paced, team-oriented environment.&middot; Physically fit to handle product movement, shelf stocking, and general retail tasks.&middot; Flexible to work in shifts, weekends, and public holidays as required.Salary - 120 + food +accommodationIf you are interested kindly share your resumes to info@gnsbusiness.com or 968 98517367 / +968 76269238Job Type: Full-timePay: RO120.000 - RO140.000 per month

Sales Associate (WALKIN INTERVIEW!!!)

Green Umbrella Recruitment

<div><h3 class="jobSectionHeader">Job Information</h3>
<ul><div>Date Opened
<div>11/24/2025
</div></div><div>Job Type
<div>Full time
</div></div><div>Industry
<div>Government/Military
</div></div><div>Work Experience
<div>Freshers are welcome
</div></div><div>City
<div>Muscat
</div></div><div>State/Province
<div>Masqat
</div></div><div>Country
<div>Sultanate of Oman
</div></div><div>Zip/Postal Code
<div>0000</div></div></ul></div>
 <div><div>Responsibilities: 
<ul><li>
Participating in setting departmental goals and work plans in accordance with the department's strategic and operational plan, and monitoring their implementation. 
</li><li>
Participating in planning departmental work, distributing tasks and responsibilities among employees, and ensuring work continuity. 
</li><li>
Ensuring a reduction in the percentage of incoming complaints. Receiving, analyzing, and studying incoming complaints and suggestions, finding radical solutions to complaints, and ensuring they do not recur, in coordination with the direct supervisor. 
</li><li>
Analyzing business and preparing improvement and development plans. 
</li><li>
Participating in preparing training and development plans and needs for department employees and submitting them to the direct supervisor. 
</li><li>
Preparing periodic reports and indicators related to departmental activities and submitting them to the direct supervisor. 
</li><li>
Preparing the department's risk register and ensuring the implementation of procedures to reduce risk. Preparing the department's work policies and procedures manuals. 
</li><li>
Raising customer satisfaction indicators and ensuring high levels of customer satisfaction through quick solutions and meeting customer needs. 
</li><li>
Analyzing customer behavior using modern methodologies such as economic behavior and customer-centricity to understand customer needs and requirements 
</li><li>
Documenting newly implemented procedures and disseminating the implementation method to other administrative divisions. 
</li><li>
Improving the efficiency of responding to incoming requests and ensuring their implementation. 
</li><li>
Participating in the preparation of the department's operational budget. 
</li><li>
Striving to streamline customer satisfaction indicators, facilitate administrative procedures for transactions, and adopt the latest methods and means to enhance the level of service and improve performance. 
</li><li>
Ensuring the confidentiality and security of information and documenting and archiving matters received from customers. 
</li><li>
Submitting recommendations and proposals aimed at developing work processes and improving the level of performance in the department and submitting them to the direct supervisor.</li></ul></div><div></div><h3 class="jobSectionHeader"> 
Requirements</h3>
Academic Qualification and Practical Experience: 
<ul><li>
Bachelor's degree in Business Administration, Law, 
</li><li>
Sociology, Media, Marketing, Operations Management, Behavioral Economics, or equivalent specializations related to the job. 
</li><li>
A professional certificate related to the job duties is considered an additional advantage.</li></ul><div></div> 
Competencies and skills 
<ul><li>
Excellent communication skills. 
</li><li>
Analytical and problem-solving skills. 
</li><li>
Excellent negotiation and persuasion skills. 
</li><li>
Proficiency in computer use and related applications 
</li><li>
Knowledge of relevant laws, regulations, and systems. 
</li><li>
Full proficiency in Arabic and English. 
</li><li>
Time management and organizational skills. 
</li><li>
Ability to work under pressure.</li></ul></div><div></div>

Customer Relations Specialist

Green Umbrella

<div>
 
 
 Academic Qualification and Practical Experience:
 
 
 
 
 
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration, Law, Sociology, Media, Marketing, Operations Management, Behavioral Economics, or equivalent specializations related to the job
 </li>
 <li>
 A professional certificate related to the job duties is considered an additional advantage
 </li>
 </ul>
 
 
 
 
 
 
 
 
 competencies and skills
 
 
 <ul>
 <li>
 Excellent communication skills
 </li>
 <li>
 Analytical and problem-solving skills
 </li>
 <li>
 Excellent negotiation and persuasion skills
 </li>
 <li>
 Proficiency in computer use and related applications
 </li>
 <li>
 Knowledge of relevant laws, regulations, and systems
 </li>
 <li>
 Full proficiency in Arabic and English
 </li>
 <li>
 Time management and organizational skills
 </li>
 <li>
 Ability to work under pressure
 </li>
 <li>
 Sector Social Protection Affairs
 </li>
 </ul>
 
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 <ul>
 <li>
 Participating in setting departmental goals and work plans in accordance with the department's strategic and operational plan, and monitoring their implementation
 </li>
 <li>
 Participating in planning departmental work, distributing tasks and responsibilities among employees, and ensuring work continuity
 </li>
 <li>
 Ensuring a reduction in the percentage of incoming complaints. Receiving, analyzing, and studying incoming complaints and suggestions, finding radical solutions to complaints, and ensuring they do not recur, in coordination with the direct supervision
 </li>
 <li>
 Analyzing business and preparing improvement and development plans
 </li>
 <li>
 Participating in preparing training and development plans and needs for department employees and submitting them to the direct supervisor.
 </li>
 <li>
 Preparing periodic reports and indicators related to departmental activities and submitting them to the direct supervisor
 </li>
 <li>
 Preparing the department's risk register and ensuring the implementation of procedures to reduce risk. Preparing the department's work policies and procedures manuals
 </li>
 <li>
 Raising customer satisfaction indicators and ensuring high levels of customer satisfaction through quick solutions and meeting customer needs
 </li>
 <li>
 Analyzing customer behavior using modern methodologies such as economic behavior and customer-centricity to understand customer needs and requirements
 </li>
 <li>
 Documenting newly implemented procedures and disseminating the implementation method to other administrative division
 </li>
 <li>
 Improving the efficiency of responding to incoming requests and ensuring their implementation
 </li>
 <li>
 Participating in the preparation of the department's operational budget
 </li>
 <li>
 Striving to streamline customer satisfaction indicators, facilitate administrative procedures for transactions, and adopt the latest methods and means to enhance the level of service and improve performance
 </li>
 <li>
 Ensuring the confidentiality and security of information and documenting and archiving matters received from customers
 </li>
 <li>
 Submitting recommendations and proposals aimed at developing work processes and improving the level of performance in the department and submitting them to the direct supervisor
 </li>
 </ul>
 
 
</div>

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289 operations supervisor jobs IN Muscat

Supervisor - F&B industry

OPERATION MANAGER

Housekeeping Supervisor

Deputy Operations Manager M/W

Sales Associate (WALKIN INTERVIEW!!!)

Customer Relations Specialist

Customer Relations Specialist