help desk analyst

K2 Services

<div>
 
 Service
 
 
 Desk Analyst (Remote - U.S.)
 
 
 
 Jumpstart your career in the dynamic Legal/IT sector with K2 Services as a Service Desk Analyst!
 
 
 We offer a comprehensive training program to every incoming Service Desk Analyst to be successful in supporting our law firm clients.
 
 
 K2 prepares you to work in a fast pace, agile, customer service-oriented environment while working collegially and collaboratively with a world-class Service Desk team.
 
 
 Career opportunities abound both within the Service Desk Department as well as more hands-on engineering roles for those looking for a more technical tract.
 
 
 
 The position comes with a full array of benefits, health insurance and matching 401k, and many more perks.
 
 
 
 
 This opportunity is remote! The first week will be spent with our dedicated Service Desk Training team Monday through Friday 9:00 AM to 5:30 PM CST before moving to their working shift schedule.
 
 
 
 <ul>
 <li>
 We are looking for candidates who are able to work any days of the week (any combination of days Monday through Sunday) 2nd and 3rd shift preferred.
 </li>
 <li>
 Compensation starts between $36k-$39k annual with a 10% Shift Differential for weekends and evenings after 5pm.
 
 
 </li>
 </ul>
 The
 
 Service Desk Analyst
 
 provides technical support related to computer systems, hardware, or software via telephone, email, and chat tools. This position is fast-paced and multi-task intensive, requiring quick decision-making and top-notch customer service skills.
 
 
 
 Essential Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Serve as the first point of contact to customers seeking help for hardware, software, network, or other technical and non-technical issues.
 </li>
 <li>
 Provide over-the-phone, email, and chat support.
 </li>
 <li>
 Identify, diagnose, and resolve all customer issues by using documented troubleshooting items such as a knowledge base, previously reported issues, colleague experience, or connecting the customer to an escalated level of support to properly resolve their issue.
 </li>
 <li>
 Use of screen sharing and remote-control tools to properly vet, collect and evaluate the customer&rsquo;s reported issue.
 </li>
 <li>
 Properly ticketing all customer requests with detailed information regarding the issue reported. Service Desk Analysts are expected to provide accurate, descriptive, and complete information in all tickets to successfully relay information back to the customer or other support team members.
 </li>
 <li>
 Maintain a regular and reliable level of attendance.
 
 
 </li>
 </ul>
 
 Knowledge Skills And Abilities
 
 
 
 <ul>
 <li>
 High School Diploma or equivalent.
 </li>
 <li>
 Strong verbal, written, and typing skills.
 </li>
 <li>
 Excellent customer service skills, efficiency, multi-tasking skills, and patience are key to any Service Desk Analyst&rsquo;s success.
 </li>
 <li>
 Dependable team player who works collaboratively and cooperatively with others in a team-oriented environment.
 </li>
 <li>
 Ability to act independently and make decisions within the scope of the position&rsquo;s responsibilities.
 </li>
 <li>
 Always display the utmost professionalism with team members as well as end-users.
 </li>
 <li>
 Ability to function well in a high-paced and at times stressful environment.
 </li>
 <li>
 Ability to think strategically and analytically to troubleshoot and resolve issues quickly and/or provide successful alternative methods until a permanent resolution can be found.
 </li>
 <li>
 Proactive with the ability to identify, define, and perform remote troubleshooting of computer/technical issues through remote control tools while asking pertinent questions.
 </li>
 <li>
 Exhibit a high degree of initiative, follow-through, and critical-thinking skills with the ability to manage multiple priorities in a demanding, fast-paced, meticulous work environment, and make decisions based on the results of research.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 Prolonged periods of sitting at a desk and working on a computer
 
 
 Will require Intune &ldquo;Mobile Device Management&rdquo; software installed on a personal device(s)
 
 
 
 K2 SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER
 
 Diversity and inclusion matter to us here at K2 Services Associates. We celebrate our differences and advocate an environment where everyone feels included. We are proud to be an equal opportunity employer &ndash; and celebrate our employees&rsquo; differences, including race, color, religion, sex, national origin, citizenship, marital status, sexual orientation, gender identity, age, disability, Veteran status, or any other protected group status. Our differences make us better, stronger, and more successful. Equal employment opportunity extends to all aspects of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensations, benefits, and other terms and conditions of employment.
 
 
 Opensity Solutions is an Equal Opportunity Employer.
 
 
 We are committed to creating an inclusive workplace and consider all qualified applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local laws. Employment decisions are based on qualifications, merit, and business needs.
 
 
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Service Desk Analyst - Remote (After Hours)

American National Insurance

Annuity Help Desk Analyst (Business Analyst I)
 
We are seeking an Annuity Help Desk Analyst to support annuity operations and business users by troubleshooting issues, answering questions, and providing ad hoc audits. This role blends customer support, business analysis, and basic system testing to help Annuity Operations to run as efficiently as possible. Knowledge of annuity processing is a plus.
 
This position is available on site in League City, TX.
 
Key Responsibilities
 
<ul>
<li>Serve as the first point of contact for annuity system and process questions; triage, troubleshoot, and resolve help desk tickets within established service levels.</li>
<li>Partner with annuity operations, Agile Release Trains, and other stakeholders to understand issues, clarify requirements, and drive solutions.</li>
<li>Document problems clearly (steps to reproduce, expected vs. actual results, impacted users/processes) and communicate status updates to requestors.</li>
<li>Provide user support including training, job aids, and knowledge base updates; identify recurring issues and recommend process improvements.</li>
<li>Maintain effective working knowledge of annuity products, administrative processes, and upstream/downstream impacts (e.g., Marketing, Actuarial, Controllers).</li>
</ul>
Required Qualifications
 
<ul>
<li>Bachelor’s degree (or relevant equivalent experience).</li>
<li>2–4 years of relevant experience in a help desk, Annuity operations support, business analysis, insurance/financial services, or related environment.</li>
<li>Ability to communicate clearly with both technical and non-technical users; strong customer service and follow-through.</li>
<li>Ability to learn and apply knowledge of annuity processes, data structures, and system workflows.</li>
<li>Comfort working independently with general direction on new assignments; able to manage multiple priorities.</li>
</ul>
Preferred Qualifications
 
<ul>
<li>Fundamental knowledge of annuity products, principles, and practices.</li>
<li>Experience supporting policy administration systems and/or rules-based configuration tables.</li>
<li>Familiarity with reporting and BI tools (e.g., Power BI) and comfort validating data and report outputs.</li>
<li>Familiarity with ServiceNow ticketing system.</li>
<li>Experience writing job aids, FAQs, or knowledge base articles.</li>
</ul>
Additional Information
 Job titles may span multiple career levels. Base pay is determined by a variety of factors, including training, transferable skills, relevant experience, business needs, and market conditions. Compensation is subject to change and may be modified in the future.
 This job posting outlines the general nature and level of work for this role and is not intended to be a comprehensive list of duties, responsibilities, or qualifications. We are committed to building a diverse and inclusive workplace, and we encourage candidates to apply even if their experience does not perfectly align with every qualification- you may be a strong fit for this role or other opportunities at American National.
 
American National offers a comprehensive benefits package supporting employees’ health, financial security, and well being, including multiple medical plan options, dental and vision coverage, basic life insurance, and health savings accounts. Employees are automatically enrolled in a company funded 401(k) plan, receive paid time off and holidays, and work in an inclusive, people first culture that values flexibility, work life balance, professional growth, and a casual dress environment.
 American National is a financially strong and stable insurance organization with a legacy of trust and impact dating back to 1905. We’re committed to supporting our employees as they build meaningful careers while helping protect what matters most to our customers and communities. Guided by our core values- Financial Strength, Integrity, Respect, Service, and Teamwork (FIRST)- we foster a collaborative, people centered workplace where individuals are encouraged to grow, contribute, and make a difference today and for the future. Learn more about our company, by following us on social media: LinkedIn, Facebook, Instagram.
 Hiring Practices
 American National’s recruitment policies help us place individuals in a timely and efficient manner, and only the most qualified candidates will be contacted by our recruiting team. Candidates may check the status of their application by logging into their account.
 While candidates may choose to use artificial intelligence (AI) tools for personal interview preparation, the use of AI or automated tools is not permitted during any live or recorded interview, assessment, or at any stage of the application process where original candidate responses are required. Candidates are expected to represent their own qualifications, skills, and experiences throughout the hiring process. American National does not accept unsolicited resumes or candidate submissions from third party recruitment agencies without a valid, signed agreement in place, and no fees will be paid for unauthorized submissions. Additionally, American National’s ability to sponsor employment based immigration authorization is limited and available only for certain positions based on business needs and role requirements.
 
American National is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information or any other legally protected categories. American National is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

Annuity Business Systems - Business Analyst I

Penda Aiken, Inc.

<div><h2 class="jobSectionHeader">Job Description: Help Desk &amp; Security Support Analyst</h2>
Location: Albany, NY (Hybrid Eligible after training)
Client: Statewide Financial System (SFS)
Schedule: Mon &ndash; Fri | 8:00 AM &ndash; 5:30 PM (40 Hours/Week)
<h3 class="jobSectionHeader">Role Summary</h3>
Join the frontline support team for the New York Statewide Financial System (SFS). In this role, you will provide critical Tier 1 technical and functional support for help desk inquiries and security incidents. You will act as the first point of contact for state agency users, ensuring financial system stability and data integrity across New York State government operations.
<h3 class="jobSectionHeader">Core Responsibilities</h3>
<ul><li>First-Line Support: Monitor and respond to high-volume phone and email inquiries regarding SFS navigation, access, and reporting.
</li><li>Incident Documentation: Accurately log all issues and requests within the ticket management system (ServiceNow) during the initial contact.
</li><li>Problem Analysis: Leverage the SFS knowledge base to troubleshoot user issues, pinpoint resolutions, and provide &quot;how-to&quot; guidance.
</li><li>System Maintenance: Maintain a deep working knowledge of SFS procedures, processing requirements, and security protocols.
</li><li>Escalation: Identify complex issues requiring specialized attention and route them to second-line support teams or the Help Desk Supervisor.
</li><li>Technical Tasks: Execute SQL scripts or queries (as needed) to research data issues and participate in system workgroups.
</li></ul><h3 class="jobSectionHeader">Required Skills &amp; Qualifications</h3>
<ul><li>Technical Aptitude: Proficiency in MS Windows, Outlook, Excel, and Word. Familiarity with SharePoint and SQL is highly desirable.
</li><li>Software Experience: Experience with ServiceNow or similar ticket/case management software is a strong plus.
</li><li>Knowledge Base: Basic understanding of accounting principles is preferred to better assist with financial system queries.
</li><li>Communication: Exceptional written and verbal communication skills; ability to draft non-technical correspondence for a professional audience.
</li><li>Education: High School Diploma required; a degree in Computer Science or a related field is preferred.
</li></ul><h3 class="jobSectionHeader">Work Environment &amp; Telecommuting</h3>
<ul><li>Initial Training: 100% on-site in Albany to ensure full immersion in system training.
</li><li>Hybrid Eligibility: Once reliability and job proficiency are confirmed, candidates may apply for a hybrid schedule (minimum 50% on-site).
</li><li>Remote Requirements: If approved for remote work, SFS provides equipment. Candidates must provide their own high-speed internet and phone connection.
</li><li>Flexibility: Candidates must be willing to report to the office on scheduled telecommute days if operational needs arise.</li></ul></div>

Computer Support Specialist

CAI (Computer Aid, Inc.)

We are looking for a bilingual customer service-oriented Bilingual Service Desk Analyst to provide Level 1 technical support to both English and Italian speaking users in an efficient and accurate manner. This position will provide Service Desk support to our customers applying technical knowledge and customer service skills via phone, email, or chat. This position will be part-time and remote.What You&rsquo;ll Do<ul><li>Provide General IT end-user support</li><li>Utilize excellent customer service skills and exceed customers&rsquo; expectations</li><li>Interact via telephone, e-mail, chat and one on one with customers to identify and diagnose technical issues and problems</li><li>Provide first level support including but not limited to: resetting passwords, troubleshooting hardware remotely (Laptops, iPads, Desktops, Printers, etc.), troubleshooting software (proprietary software and other applications utilized by the client), and other &ldquo;how-to&rdquo; questions</li><li>Properly escalate unresolved issues to the next level of support with strong supporting documentation</li><li>Following documented processes to resolve customer issues</li><li>Ensure proper recording, categorization, documentation, and closure of all tickets</li><li>Analyze the impact and urgency of customer&rsquo;s issues and prioritize appropriately</li><li>Recommend procedure modifications or improvements</li><li>Drive positive results in Customer Experience through timely responses and professional interaction</li><li>Demonstrate self-direction in meeting targets for performance metrics to achieve daily individual work goals and team monthly metrics</li><li>Preserve and grow your knowledge of Service Desk procedures, products, and services</li><li>May perform other job duties as directed by Team Lead or Service Delivery Leader</li></ul>What You&rsquo;ll NeedRequired:<ul><li>Minimum 6 months&rsquo; experience in a Service Desk role and/or technical support role</li><li>Minimum 6 months' of customer service experience in a professional industry</li><li>High School Diploma or GED</li><li>Bilingual in English and Italian languages (both written and oral)</li><li>Strong troubleshooting and documentation skills</li><li>Excellent customer service skills</li><li>Strong attention to detail and strong communication skills (both written and oral)</li><li>Excellent work ethic</li><li>Problem-solving skills</li><li>Solution driven</li><li>Ability to work weekdays from 7:30am &ndash; 11:30am EST</li></ul>Preferred:<ul><li>Associate degree preferred in related field.</li></ul>Physical Demands<ul><li>Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards.</li><li>Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.</li><li>Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard and monitor.</li></ul>Reasonable Accommodation StatementIf you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 &ndash; 8111.Equal Employment Opportunity Policy StatementCAI is committed to equal employment opportunity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or veteran status. All employment decisions are based on valid job requirements, including hiring, promotion, and compensation. Harassment and retaliation are prohibited.Pay: $18.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Employee discount</li><li>Flexible spending account</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Referral program</li><li>Retirement plan</li><li>Vision insurance</li></ul>Work Location: Remote

Part-Time Bilingual (Italian/English) Service Desk Analyst

Baptist Health South Florida

<div>Baptist Health is the region&rsquo;s largest not-for-profit healthcare organization, with 12 hospitals, over 28,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 25 years, we&rsquo;ve been named one of Fortune&rsquo;s 100 Best Companies to Work For, and in the 2024-2025 U.S. News &amp; World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 45 high-performing honors.
What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients&rsquo; shoes ourselves and that shared experience fuels out commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact &ndash; because when it comes to caring for people, we&rsquo;re all in.<h2 class="jobSectionHeader">
Description:</h2> 
Assist with research and help identify solutions to software and hardware issues. Diagnose and troubleshoot technical issues, including account setup and network configuration. Ask customers targeted questions to quickly understand the root of the problem. Track computer system issues through to resolution, within agreed time limits. Talk clients through a series of actions, either via phone, email or chat, until they have solved a technical issue. Properly escalate unresolved issues to senior team members. Provide prompt and accurate feedback to customers. Refer to internal database or external resources to provide accurate tech solutions. Ensure all issues are properly logged. Prioritize and manage several open issues at one time. Follow up with clients to ensure their IT systems are fully functional after troubleshooting. Prepare accurate and timely reports. Assist with documenting technical knowledge in the form of notes and manuals. Estimated pay range for this position is $23.21 - $30.17 / hour depending on experience.<h2 class="jobSectionHeader">
Qualifications:</h2> 
Degrees:
<ul><li>Bachelors.</li></ul>
Additional Qualifications:
<ul><li>Bachelors Degree in Information Technology, Computer Science, or relevant field.</li><li>
Minimum of 1 year proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician, or similar role.</li><li>
1-5 years experience preferred.</li><li>
Hands on experience with Windows/Mac OS environments.</li><li>
Knowledge of computer systems, mobile devices, and other tech products.</li><li>
Ability to diagnose and troubleshoot basic technical issues.</li><li>
Familiarity with remote desktop applications and help desk software.</li><li>
Excellent problem solving and communication skills.</li><li>
Ability to provide step-by-step technical help, both written and verbal.</li></ul>
Minimum Required Experience: 1 Year 
EOE, including disability/vets</div>

Associate Support Engineer, Technology and Digital

ASRC Federal

ASRC Federal is a leading government contractor furthering missions in space, public health and defense. As an Alaska Native owned corporation, our work helps secure an enduring future for our shareholders. Join our team and discover why we are a top veteran employer and Certified Great Place to Work™
 
ASRC Federal System Solutions is seeking a Broadcast Analyst in Colorado Springs, CO.
 
Overview: 
On-site position. Responsible for providing 24/7/365 telephone or e-mail response to calls from remote users responding to general application inquiries, specific questions concerning the Global Broadcast Services (GBS) support equipment and reporting incidents and managing problems through resolution. The Broadcast Analyst will:
 
Answer calls and respond to emails
 
Handle customer inquiries both telephonically and by email
 
Research required information using available resources
 
Manage and resolve customer outages, requests and issues
 
Provide customers with product, service, and overall support information
 
Responsibilities: 
Act as the first line of troubleshooting involving incidents and problems for the Receive Broadcast Manager (RBM) equipment suite.
 
Perform basic satellite management services, provide initial maintenance of software and network services recording and tracking all shift activities through the Master Station Log (MSL).
 
Log all calls providing customers with product and service information supporting initial triage activities and identifying and escalating priority issues providing a warm handoff capability as required monitoring the various service levels and providing callback or escalation of open Remedy trouble tickets.
 
Handle all Remedy tickets to closure reporting to the U.S. Air Force customer of the initial and final disposition status including the time taken to resolve each issue
 
Assist in providing network engineering analysis of broadcast bandwidth requirements and distribution paths from source to remote field agents that utilize the GBS broadcasts.
 
Provide additional reporting on GBS system-health and coordination of system events as required.
 
Education/Experience: 
Bachelors Degree and zero to two years of relevant experience or additional experience in lieu of a degree
 
DoD 8570 certification (Security+).
 
Clearance Requirements: 
Active DoD Secret clearance with ability to obtain Top Secret clearance.
 
We invest in the lives of our employees, both in and out of the workplace, by providing competitive pay and benefits packages. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law. The salary offered will depend on several factors including, but not limited to, relevant experience, skills, education, geographic location, internal equity, business needs, and other factors permitted by law. Posted pay ranges are a general guideline only and are not a guarantee of compensation or salary.
 
EEO Statement
 ASRC Federal and its Subsidiaries are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable law.

Broadcast Analyst

Wilson Elser

<div><div>Wilson Elser is a leading defense litigation law firm with more than 1400 attorneys in 46 offices throughout the United States. Founded in 1978, we rank among the top 100 law firms identified by The American Lawyer and 36 in the National Law Journal's survey of the nation's largest law firms.</div>
Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation. If you are a motivated professional looking for a long-term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our On-Site IT Support Analyst in our New York office.

This position is a full-time on site position.

The Position

This role provides on-site technology support to our attorneys and staff in an assigned office location. Acting as a resident technology support expert, it is expected for this role to properly troubleshoot and resolve hardware, software, and peripheral issues reported by all personnel working at that assigned office location. As a local representative of Wilson Elser's national IT department, the ideal candidate thrives on working in a fast-paced, growing environment and has the ability to provide white-glove, concierge-level services while juggling multiple demands.

Key Responsibilities:
<ul>
<li>Understand and execute standard operating procedures for imaging and deploying computer equipment for onboarding new hires.</li>
<li>Collect and track equipment from departed end users following standardized asset tracking procedures.</li>
<li>Provide support for video conferencing and related A/V on-site systems.</li>
<li>Install, configure, and troubleshoot software, including document management, Microsoft office applications, remote conferencing tools, and financial systems.</li>
<li>Coordinate user requirements with regional supervisors, management, and other IT teams.</li>
<li>Build service-based relationships with the attorneys and staff, while utilizing exceptional customer service skills.</li>
<li>Collaborate with other team members on tasks or requests, in an efficient and expeditious manner.</li>
<li>Evaluate and record tickets for ongoing requests for new hardware, software installations, and incidents reported by end users within your assigned office.</li>
<li>Adhere to organizational change management processes.</li>
<li>Perform special duties, tasks, or projects, as required.</li>
</ul>
Qualifications
<ul>
<li>Minimum 2 years in technical support on IT hardware, software, and desktop peripherals, including but not limited to:
<ul><li>Windows 10 &amp; Windows 11 Operating Systems</li>
<li>Microsoft Office O365 with a strong acumen in Outlook</li>
<li>Desktop client v. web-based applications</li>
<li>Active Directory &amp; Azure AD</li>
<li>Zoom Rooms &amp; Microsoft Teams</li>
<li>Desktop Driver Controls</li>
<li>All-in-One Monitors</li>
<li>VPN, Remote Access, &amp; Cloud Network Access</li>
<li>Virtual Desktop Environments and Functions</li>
<li>Cloud &amp; On-Prem Telephony functions</li>
<li>Desktop imaging &amp; BIOS controls</li>
<li>LAN and SD-WAN support</li>
</ul></li></ul><ul><li>Minimum 3 years working in ITSM and ITIL environments.</li>
<li>Self-starter with the ability to manage own time effectively and work autonomously.</li>
<li>Ability to lift and move items up to 50 lbs.</li>
<li>Ability to travel throughout the region, if needed.</li>
<li>Experience working in an environment that promotes active listening, transparency, and customer-centric service.</li>
<li>Experience in system operations and/or administration a plus.</li>
<li>Prior law firm experience a big plus.</li>
<li>Strong analytical and problem-solving skills.</li>
<li>Excellent verbal and written communication skills.</li>
<li>Certifications in CompTIA A+, CompTIA Network+, or MCDST, HDI Support Center Analyst.</li>
<li>ITIL4 certification preferred (in-house training is available).</li>
</ul>
Education
<ul>
<li>Bachelor's degree in Computer Science, Information Security, or other related field. Or equivalent work experience.</li>
<li>Certifications in CompTIA A+, CompTIA Network+, or MCDST, HDI Support Center Analyst, or ITIL preferred but not required.</li>
</ul><div>
Why Should You Apply?
<ul>
<li>Benefits: Outstanding benefits package, including 401k match and generous PTO plan</li>
<li>Career Growth: Ample opportunities for professional development and advancement</li>
<li>Employee Perks: Access to corporate discount plans and other benefits</li>
</ul><h5 class="jobSectionHeader">Wilson Elser welcomes submissions of candidates for our open positions exclusively from recruitment agencies with an active, signed fee agreement who have been granted access to a position through our dedicated Recruitment Agency Portal. We are unable to consider submissions from recruitment agencies without a current (dated as of 7/1/2024) agreement in place. We appreciate your understanding. For collaboration inquiries or to establish an agreement, please contact us at talentacquisition@wilsonelser.com.</h5>
<h5 class="jobSectionHeader">Wilson Elser is committed to a collegial work environment in which all individuals are treated with respect and dignity. It is the Firm's policy that employment will be based on merit, qualifications, and competence. Further, employment decisions will be made without regard to an applicants race, color, age, sex, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation or preference, gender identity, physical or mental disability, status as a victim of domestic violence, sex offenses, or stalking, past or present service in the uniformed services or application or obligation to serve in the uniformed services, or any other characteristic protected by law.</h5>
<h5 class="jobSectionHeader">Wilson Elser endeavors to make the Wilson Elser website accessible to any and all users. You may review our Accessibility Policy here.</h5>
<h5 class="jobSectionHeader">California Residents may review our CCPA notice for applicants and employees here.</h5>
<h5 class="jobSectionHeader">#ZR</h5></div></div>

On-Site IT Support Analyst

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