help desk associate

Nobility Medical Billing Services

Role Overview:We are looking for enthusiastic and customer-focused individuals to join our Patient Help Desk (PHD) team. The PHD Associate will be the first point of contact for patients, assisting them with billing inquiries, account details, payment support, and insurance-related queries. This role is ideal for fresh graduates or individuals with up to 6 months &ndash; 1 year of experience in customer service, call center, or medical billing (experience not mandatory, training will be provided).Key Responsibilities:<ul><li>Handle inbound and outbound calls from patients regarding billing and payment inquiries.</li><li>Assist patients in understanding their statements, balances, insurance coverage, and payment options.</li><li>Provide accurate information regarding claims status, denials, and outstanding amounts.</li><li>Document all patient interactions in the system with accuracy and professionalism.</li><li>Escalate complex issues to senior associates or supervisors where necessary.</li><li>Ensure patient satisfaction by delivering courteous and empathetic support.</li><li>Maintain confidentiality and comply with HIPAA and organizational policies.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree / Intermediate (minimum qualification).</li><li>Fresh graduates are encouraged to apply (0&ndash;1 year of experience in call center, customer service, or medical billing is a plus).</li><li>Strong communication skills (verbal and written) in English.</li><li>Basic computer literacy and ability to work with billing software/CRM systems.</li><li>Good problem-solving and active listening skills.</li><li>Ability to work in evening/night shifts as per US healthcare process requirements.</li></ul>What We Offer:<ul><li>Competitive salary package with performance-based incentives.</li><li>Comprehensive training program on medical billing and patient handling.</li><li>Growth and career development opportunities within the RCM domain.</li><li>Health and wellness initiatives by the organization.</li><li>Friendly and supportive work environment.</li></ul>Job Type: Full-timeWork Location: On the road

Patient Help Desk (PHD) Associate

University of Notre Dame

<div>Company Description 
The University of Notre Dame is more than a workplace; it is a vibrant, mission-driven community where every employee is valued and supported. Rooted in a tradition of excellence and inspired by our Catholic character, Notre Dame is committed to fostering an environment of care that nurtures the whole person&mdash;mind, body, and spirit. Here, you will find a deep sense of belonging, a culture that prioritizes well-being, and the opportunity to grow your career while being a force for good in the world. Whether contributing to world-class research, shaping the student experience, or supporting the University&rsquo;s mission in other ways, you will be part of a dedicated team working to make a meaningful impact on campus and beyond. At Notre Dame, your work matters, and so do you! 
Job Description 
The Notre Dame Alumni Association (NDAA) is searching for a new team member to serve as a Service Desk Associate to provide technical support to alumni, parents, friends and volunteers including supporting our core alumni communities platform (myNotreDame), alumni Gmail, and more.
This position provides Tier 1 technical support to the Alumni and Friends of the University as well as to our volunteer leaders and is a member of the Information Technology (IT) team. The position requires strong communication and customer service skills, high attention to detail and organizational skills and an aptitude to learn new technology to best care for our customers.
Responsibilities:<ul><li>
Provide End User and NDAA Volunteer Admin Support, including:<ul><li>
Provide Tier 1 support, responding to incidents and service requests related to NDAA services including, but not limited to myNotreDame and Google</li><li>
Work with established procedures for assisting customers in troubleshooting and capturing solutions to their questions. This includes the support of individual alumni and friends as well as technology support for our Notre Dame Clubs and Alumni Groups</li><li>
Coordinate with teammates on escalated issues to help identify and define solutions</li></ul></li><li>
Other Duties<ul><li>
Assist with recurring NDAA Activities such as Reunion, NDAA Board,</li><li>
Leadership Conferences, Football Fridays, etc.</li><li>
Provide ad hoc contributions to requests from within the NDAA, assist with special projects</li></ul></li></ul> 
Qualifications 
MINIMUM QUALIFICATIONS:<ul><li>
High School diploma or equivalency</li><li>
Demonstrated customer service experience</li><li>
Strong project management skills, including the ability to juggle multiple priorities and meet tight deadlines with exceptional time management and organizational abilities</li><li>
Proficient verbal and written communication skills</li><li>
Highly self-motivated with a proactive approach, capable of quickly adapting to changing priorities and learning new tasks</li><li>
Proficiency in Google Workspace (Google Suite), Zoom, and a willingness to adopt and learn new software tools</li><li>
Must be authorized to work in the United States without visa sponsorship</li></ul>
PREFERRED QUALIFICATIONS:<ul><li>
Experience using ServiceNow or similar help desk software</li><li>
Background in Computer Science or related technical coursework</li></ul> 

Additional Information 
All your information will be kept confidential according to EEO guidelines.
Application Deadline to Apply: Monday, December 8, 2025
SALARY: $22 - $25 an hour, commensurate with experience
RESUME &amp; COVER LETTER REQUIRED to be considered for this position. Please add in the attachments section of your application.
Location: The Alumni Association is based at the University of Notre Dame in South Bend, Indiana, with a hybrid work schedule. We strongly prefer candidates who are local.<div></div>
At Notre Dame, we know our impact depends on exceptional people, people like you. We are committed to fostering a vibrant, welcoming community. In keeping with our mission, we encourage applications from all who will help build and strengthen our beloved community. We strive to empower every employee to flourish, knowing your success propels Notre Dame to new heights of impact.</div>

NDAA Service Desk Associate | Temporary

NavitsPartners

<div>Job Title: Help Desk Analyst 
Location: Harrisburg, PA 17104 (Onsite) 
Contract Duration: 7 Months
<h3 class="jobSectionHeader">
Job Summary</h3>

&quot;Navitas Partners, LLC&quot; is seeking a Help Desk Analyst (Tier 1) to provide frontline technical support and exceptional customer service to end users. This is an onsite, phone-based role focused on password resets, user account management, and basic application support. Reliability, professionalism, and clear communication are essential for success in this position.
<h3 class="jobSectionHeader">
Responsibilities</h3>
<ul>
<li>Provide technical assistance and support for hardware, software, and systems via phone.
</li>
<li>Investigate and resolve basic computer software and hardware issues.
</li>
<li>Assist users by walking them through troubleshooting steps and diagnostic procedures.
</li>
<li>Create and escalate service tickets using Remedy or similar ticketing systems.
</li>
<li>Reset and restore mainframe, LAN, and user IDs/passwords using RACF or Active Directory.
</li>
<li>Coordinate and track service requests with Tier 2 support teams or external service providers.
</li>
<li>Maintain and update technical reference materials and knowledge base documentation.
</li>
<li>Deliver outstanding customer service in a fast-paced team environment.
</li>
<li>Ensure timely completion of assigned tasks while adhering to quality standards.
</li>
</ul><h3 class="jobSectionHeader">Required Skills &amp; Qualifications</h3>
<ul>
<li>1+ year of IT Service Desk or Call Center experience.
</li>
<li>Experience with call tracking and ticketing systems (e.g., Remedy, ServiceNow).
</li>
<li>Strong verbal and written communication skills with a professional telephone manner.
</li>
<li>Basic knowledge of Active Directory for user and security group administration.
</li>
<li>Proficiency in Windows 7 and Office 365 environments.
</li>
<li>Experience supporting and troubleshooting Office 365 (permissions, calendar sharing, delegation).
</li>
<li>Excellent organizational skills and attention to detail.
</li>
<li>Ability to assist users with limited technical knowledge in a patient and effective manner.
</li>
<li>Self-motivated and customer-focused, with a commitment to service excellence.
</li>
</ul><h3 class="jobSectionHeader">Additional Information</h3>
<ul>
<li>This position is 100% onsite in Harrisburg, PA.
</li>
<li>Saturday work (8:00 AM &ndash; 12:00 PM) is required once per quarter; advance notice of at least two weeks will be provided.
</li>
</ul>About Navitas Partners, LLC certified WBENC and one of the fastest-growing Technical / IT staffing firms in the US providing services to numerous clients. We offer the most competitive pay for every position. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.</div>

Help Desk Analyst - HDA25-32679

Accenture

Skill required: Talent Acquisition - HR Delivery Strategy 
Designation: HR Service Delivery New Associate 
Qualifications:Any Graduation
 
Years of Experience:0 to 1 years
 
About Accenture 
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song&mdash; all powered by the world&rsquo;s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
 
What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs Candidates with End to End Recruitment experience - Domestic/International Market A set of processes to design, develop and implement an HR Delivery Strategy to support the end to end employee experience across lifecycle. 
What are we looking for? &bull;Problem-solving skills &bull;Written and verbal communication &bull;Ability to work well in a team &bull;Adaptable and flexible &bull;Commitment to quality
 
Roles and Responsibilities: &bull;In this role you are required to solve routine problems, largely through precedent and referral to general guidelines &bull; Your primary interaction is within your own team and your direct supervisor &bull; In this role you will be given detailed instructions on all tasks &bull; The decisions that you make impact your own work and are closely supervised &bull; You will be an individual contributor as a part of a team with a predetermined, narrow scope of work &bull; Please note that this role may require you to work in rotational shifts
 
Any Graduation

HR Service Delivery New Associate

Skill required: Employee Services - Employee Data Process Design 
Designation: HR Service Delivery Associate 
Qualifications:Any Graduation
 
Years of Experience:1 to 3 years
 
About Accenture 
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song&mdash; all powered by the world&rsquo;s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
 
What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs Employee Services - More into query/case management You will effectively maintain employee information that meets the organization s legal obligations and assists in human resource management and planning by recommending, developing and the HR Operations team implementing new processes and analyses. The design of employee data processes to manage employment data, records and transactions using standard technologies and processes. 
What are we looking for? Minimum one to two (1-2) years of professional HR experience, with a focus in HR data administration on Success factors is preferred. Experience working in shared services environment desirable. Experience working with solution center technology (e.g., case management) or HR systems and work intake system like ServiceNow will be preferable. Strong analytical skills, attention to details. Strong communication skills written and verbal. Strong interpersonal skills and ability to focus on customer service. Experience working with customers across different geographies will be an added advantage &bull;EDUCATIONAL QUALIFICATIONS - Graduate or Postgraduate EXP - 1 - 4 years Ability to practice good judgement and strong decision making skills. Ability to handle confidential and sensitive information; acts in an honest and professional manner. Ability to navigate computerized data entry system or other relevant applications. Ability to prioritize and multitask.
 
Roles and Responsibilities: &bull;Process employee code creation new hires , Leaves, separations, employee status changes, and other employee lifecycle events for India and Rest of asia regions.Resolving the HR requests/cases in servicenow by adhering the HR SOPs/process steps. Process pay changes, including promotions / demotions and ad hoc wage / salary changes and global mobility transactions. Share the inputs to payroll team for any payroll related transactions. Support in Annual pay planning by coordinating cross functional team. Review process related documentation and update the concerned team. Ensure that all necessary documents and approvals have been received and information is entered accurately. Resolve errors related to job or employee information. Conduct data quality reviews, monitor and correct processing errors. Process Global Mobility Cost Projections. Coordinate data entry into third party systems where not automated. Maintain employee files and records to meet recordkeeping requirements. Will be working on various processes and domains across different geographies. Assist in testing HRIS/HRMS upgrades and new system functionality. May cross train in other areas and &ldquo;fill in&rdquo; for administrative responsibilities during temporary absences or during periods of heavy workload. Assist team members with problems, concerns, or questions relating to employee data, jobs and positions, and compensation and pay administration. Communicate questions, concerns or issues, and suggests resolutions to the team lead.
 
Any Graduation

HR Service Delivery Associate

Skill required: Employee Services - Employee and Labor Relations 
Designation: HR Service Delivery Associate 
Qualifications:Any Graduation
 
Years of Experience:1 to 3 years
 
Language - Ability:Spanish - Expert
 
About Accenture 
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song&mdash; all powered by the world&rsquo;s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
 
What would you do? Data entry in Human Resource systems (Success factors) and tracking tools. Update HRIS systems, which include, but not limited to internal and client-based applications with HR transactions Receives requests from employees via the client&rsquo;s ticketing tool. Reviews all input to ensure data is compliant with company practices. Communicates with employees to request corrective or additional data and confirm receipt of requests for processing. Analyzes output report to ensure data has been processed accurately, address errors with employees and initiates corrective action. Deliver qualitative output and meet expected standards Adhere to SLAs, KPIs, CPIs set by Client Deliver all services in Spanish language Ability to take calls (Contact Center), with good language and V&amp;A skills Employee Services - More into query/case management Spanish resources only 
What are we looking for? &bull;Adaptable and flexible &bull;Problem-solving skills &bull;Detail orientation &bull;Results orientation &bull;Strong analytical skills NA
 
Roles and Responsibilities: Performs data entry in Human Resources systems, tracking tools and client specific tools Proofs data entry generated within immediate team to ensure quality of deliverables Demonstrates knowledge of Human Resources processes and related systems to effectively perform responsibilities Researches and resolves data entry, discrepancies Reads and understands all communications regarding client and Accenture HR Services processes to remain current with all job responsibilities Participates in cross-functional training to fulfill team backup responsibilities as assigned Refers customers to self-service options as applicable (systems, reports, etc.) Participates in process improvement planning Identifies and escalates complex issues to supervisor Provides operational statistics as requested Completes special projects as assigned Supports and sustains positive work environment that fosters team performance through own work and behavior Is receptive to performance feedback and works on improving
 
Any Graduation

Wyomissing Dentistry

Location: Wyomissing, PA Position Type: Part-Time Compensation: 30% of production or $700/day, whichever is higher. No lab fees, and no calculating collection. Payroll paid biweekly Practice Type: General Dentistry, 100% Fee-for-ServiceAre you looking for a place to plant roots and grow a career you truly enjoy? Our well-established, fee-for-service dental practice in Wyomissing, PA is seeking a motivated and compassionate General Dentist Associate to join our team. This office has been established in the community for decades and is looking to grow to better serve our patients! With flexible part-time scheduling, this is an exceptional opportunity with room to thrive.Why Join Us?<ul><li>Full Schedule Ready for You: Our current associate is booked out months in advance doing bread-and-butter dentistry. There&rsquo;s immediate demand &mdash; especially if you&rsquo;re comfortable with root canals and extractions.</li><li>FEE-FOR-SERVICE Practice: No insurance constraints. Deliver care the way it should be &mdash; patient-focused, not production-pressured. Front desk administration are available to assist with treatment planning.</li><li>Exceptional Support Team: Our experienced and friendly staff help everything run smoothly, so you can focus on patient care. 3 hygienists, 2 EFDAs, and 1 DA.</li><li>Ideal Location: Wyomissing is a beautiful, family-friendly community with great schools, outdoor recreation, and easy access to Philadelphia. A great place to settle down and grow personally and professionally.</li><li>Updated Technology: New computers, intraoral scanning, intraoral cameras, and electric handpieces.</li></ul>Perks &amp; Benefits:<ul><li>Flexible schedule: Office hours are 9am-7pm on Monday, 8am-4:30pm on Tuesday and Wednesday, 8am-2:30pm on Thursday. Ideal candidate would be available for part time (2-3 days/week), share in weekend coverage, and help cover vacations.</li><li>30% of production with $700/day minimum. Due to highly efficient collection rate of the front desk staff, your compensation can be based off of what you produce, without having to wait for what is collected. No lab fees.</li><li>401k with 4% match after meeting eligibility requirements</li><li>4 paid vacation days</li><li>$1000/year CE credit</li><li>Dental insurance through the office</li></ul>Job Type: Part-timePay: From $700.00 per dayExpected hours: 16 &ndash; 24 per weekBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Flexible schedule</li><li>Paid time off</li></ul>Work Location: In person

General Dentist Associate

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