help desk associate

NTT DATA

Req ID: 313030
 
 
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. 
 
We are currently seeking a Helpdesk Associate - ITIL to join our team in Bangalore, Karn&#257;taka (IN-KA), India (IN). 
 
General Duties and Responsibilities: 
 
In these roles, you will be responsible for: 
 
Provide exceptional IT Service Desk support, guidance, and training to end-users for various IT devices, applications, or processes. 
Record, Update, and Escalate Support issues to the next level promptly. 
Support all IT onboarding activities for end-users 
Work with our internal IT Teams on system testing, integration, and maintenance. 
Engage in discovering new IT business tools to support our business users and our internal IT Team. 
Seek, Suggest, Evaluate, and implement process and technology improvements. 
Willing to learn grow in other IT Business areas 
Requirements for this role include: 
 
Excellent English written and verbal communication skills. 
Exceptional customer service skills. 
Great Team player 
24/7 rotational shifts and week offs and Work from Office mandatory 
Excellent communication skills, comfortable working with various stakeholders 
Strong troubleshooting skills, bug-finding, and resolution 
Ability to work independently within a diverse global team 
IT software and hardware troubleshooting knowledge and skills (Win 10, macOS, iOS, Android, Google Suite and Microsoft Environment) 
 
About NTT DATA 
 
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&amp;D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com 
 
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Helpdesk Associate - ITIL

Req ID: 313124
 
 
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. 
 
We are currently seeking a Helpdesk Associate - Technical Troubleshooting to join our team in Bangalore, Karn&#257;taka (IN-KA), India (IN). 
 
&quot;General Duties and Responsibilities: 
 
In these roles, you will be responsible for: 
 
Provide exceptional IT Service Desk support, guidance, and training to end-users for various IT devices, applications, or processes. 
Record, Update, and Escalate Support issues to the next level promptly. 
Support all IT onboarding activities for end-users 
Work with our internal IT Teams on system testing, integration, and maintenance. 
Engage in discovering new IT business tools to support our business users and our internal IT Team. 
Seek, Suggest, Evaluate, and implement process and technology improvements. 
Willing to learn grow in other IT Business areas 
Requirements for this role include: 
 
Excellent English written and verbal communication skills. 
Exceptional customer service skills. 
Great Team player 
24/7 rotational shifts and week offs and Work from Office mandatory 
Excellent communication skills, comfortable working with various stakeholders 
Strong troubleshooting skills, bug-finding, and resolution 
Ability to work independently within a diverse global team 
IT software and hardware troubleshooting knowledge and skills (Win 10, macOS, iOS, Android, Google Suite and Microsoft Environment)&quot; 
 
About NTT DATA 
 
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&amp;D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com 
 
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Helpdesk Associate - Technical Troubleshooting

Accenture

Skill required: Employee Services - Employee Data Process Design 
Designation: HR Service Delivery Associate 
Qualifications:Any Graduation
 
Years of Experience:1 to 3 years
 
About Accenture 
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song&mdash; all powered by the world&rsquo;s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
 
What would you do? Need to be flexible, good in communication, quick learner. Should have LOA experience Employee Services - More into query/case management The design of employee data processes to manage employment data, records and transactions using standard technologies and processes. 
What are we looking for? Need to be flexible, good in communication, quick learner. Should have LOA experience Need to be flexible, good in communication, quick learner. Should have LOA experience
 
Roles and Responsibilities: Need to be flexible, good in communication, quick learner. Should have LOA experience
 
Any Graduation

HR Service Delivery Associate

Skill required: Employee Services - Employee and Labor Relations 
Designation: HR Service Delivery Associate 
Qualifications:Any Graduation
 
Years of Experience:1 to 3 years
 
About Accenture 
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song&mdash; all powered by the world&rsquo;s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
 
What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs Employee Services - More into query/case management Manage the labor laws. This encompasses interchanges between an employer and an employee and may include discussions on salary, benefit packages and employee rights. 
What are we looking for? Strong knowledge in LOA. LOA work experience.
 
Roles and Responsibilities: &bull;In this role you are required to solve routine problems, largely through precedent and referral to general guidelines &bull; Your expected interactions are within your own team and direct supervisor &bull; You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments &bull; The decisions that you make would impact your own work &bull; You will be an individual contributor as a part of a team, with a predetermined, focused scope of work &bull; Please note that this role may require you to work in rotational shifts
 
Any Graduation

Skill required: Employee Services - Employee Data Process Design 
Designation: HR Service Delivery New Associate 
Qualifications:Any Graduation
 
Years of Experience:0 to 1 years
 
About Accenture 
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song&mdash; all powered by the world&rsquo;s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
 
What would you do? Should be quick learner, good communication skills, should have LOA experience and flexible and ok with night shifts Employee Services - More into query/case management The design of employee data processes to manage employment data, records and transactions using standard technologies and processes. 
What are we looking for? Should be quick learner, good communication skills, should have LOA experience and flexible and ok with night shifts Should be quick learner, good communication skills, should have LOA experience and flexible and ok with night shifts
 
Roles and Responsibilities: &bull;Should be quick learner, good communication skills, should have LOA experience and flexible and ok with night shifts
 
Any Graduation

HR Service Delivery New Associate

Skill required: Employee Services - Workday Talent Management 
Designation: HR Service Delivery Associate 
Qualifications:Any Graduation
 
Years of Experience:1 to 3 years
 
About Accenture 
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song&mdash; all powered by the world&rsquo;s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
 
What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs Employee Services - More into query/case management Design, develop, implement and manage business solutions within Workday s HCM Tracking Library focusing on the talent and performance management data and aspects of an organization. 
What are we looking for? &bull;Ability to establish strong client relationship &bull;Ability to meet deadlines &bull;Ability to perform under pressure &bull;Adaptable and flexible &bull;Collaboration and interpersonal skills
 
Roles and Responsibilities: &bull;In this role you are required to solve routine problems, largely through precedent and referral to general guidelines &bull; Your expected interactions are within your own team and direct supervisor &bull; You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments &bull; The decisions that you make would impact your own work &bull; You will be an individual contributor as a part of a team, with a predetermined, focused scope of work &bull; Please note that this role may require you to work in rotational shifts
 
Any Graduation

Bank of China

<div>Introduction:
<div>
Established in 1912, Bank of China is one of the largest banks in the world, with over $3 trillion in assets and a footprint that spans more than 60 countries and regions. Our long-term outlook, institutional weight and global breadth provide our clients with a stable and reliable financial partner, whether in Corporate or Personal Banking or our Trade Services, Commodities, Financial Institutions and Global Markets lines of business.</div>
Overview:
<div>
Application Development Associate provides support on application development project and support the maintenance of production systems for the Bank and its branches.</div>
Responsibilities:
<div>
Include but are not limited to:</div><div></div><div> 
Application Maintenance:</div><ul><li><div>
Provide first level application maintenance support services</div></li><li><div>
Review and analyze application issue, prepare a solution for supervisor to review and approve, and execute the solution after it is approved</div></li><li><div>
Participate in testing and submit solution to supervisor for review</div></li><li><div>
Assist with updating of application systems maintenance documents</div></li><li><div>
Ensure adherence to the change management procedure when implementing application solutions</div></li></ul><div>
Application Development:</div><ul><li>
Conduct business requirement gathering sessions with stakeholders to understand the business and system requirements</li><li>
Assist with the development of project plan and conclusion based on the analysis of business requirement sessions and present to supervisor for review</li><li>
Write application codes that are in compliance with secure coding principles</li><li>
Assist with the design, development, documentation, analysis, creation, testing or modification of application projects</li><li>
Conduct testing including unit test and system integration test to validate if the new application meets business requirements</li><li>
Develop detailed application documentation</li><li>
Adhere to the application development procedure when developing application system</li></ul>
Risk Control:<ul><li>
Execute the processes in accordance with Bank policies, procedures and regulatory requirements, to control and mitigate risks arisen</li></ul>
Qualifications:
<ul><li>Bachelor degree in computer science, information technology or related subject required; Master's degree preferred.</li><li>
1-2 years of Strong web page and computer program development and testing experience required.</li><li>
1-2 years of experiences with SQL scripts and data extracting skills</li><li>
1-2 years of IT project development, testing and maintenance experience</li><li>
IT industry certificates preferred</li><li>
Demonstrate proficiency in at least 2 programming languages (e.g. SQL, Python, Java, JavaScript, C#, C Shell, python)</li><li>
Considerable skills in application software support, modifying, installation, implementation, testing, and troubleshooting; considerable skill in researching and evaluating computer software</li></ul>
Pay Range 
Actual salary is commensurate with candidate&rsquo;s relevant years of experience, skillset, education and other qualifications. 
: USD $42,000.00 - USD $90,000.00 /Yr.</div>

America Data Center | Application Development Department Application Development Associate

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