help desk support specialist

Loyola Enterprises Inc.

<p><b>Job Description:</b> Part Time JKO Help Desk (Suffolk, VA) Sunday Only 11AM &ndash; 11PM</p><p><b>Note: Cannot have an existing @army, @af, @navy, or an @usmc email account</b></p><p><b>Clearance: DOD Secret clearance required</b></p><p><b>Requirement: </b>Immediate hire, Part Time</p><p><b>Schedule:</b> Part Time Hours of Operation: Two 12 hour shifts, Sat &ndash; Sun 11AM &ndash; 11PM</p><p><b>Location:</b> Joint Staff J7 Suffolk Virginia</p><p><b>Compensation:</b> $25 per hour + based on experience</p><p><b>Education:</b> Bachelor s degree in a technical field is a plus.</p><p><b>Email Requirements:</b></p><ul><li>Must have or be able to get an @mail.mil work email address.</li><li>Cannot keep an existing @army, @af, @navy, @usmc email.</li></ul><p><b>Job Description:</b> Joint Staff J7 (JSJ7) Joint Knowledge Online (JKO) Help Desk weekend position.</p><p><b>Qualifications:</b></p><ul><li>Must be able to access DOD Microsoft Office 365. Experience using other MS Office products a plus.</li><li>Basic understanding of Internet functions, and working browsers (Edge, Chrome, Firefox).</li><li>6 months Help Desk experience (desired) using Remedy or similar ticketing program.</li><li>Experience training military and civilian personnel via computer based and web-based applications.</li><li>Use of portals, Learning Management Systems (LMS).</li><li>Verbal and written communications skills.</li></ul><p><b>Job Summary:</b></p><ul><li>Check browser settings and basic browser trouble shooting.</li><li>Respond to telephone calls and e-mail messages to help customers with computer problems.</li><li>Listen to the customer, ask questions to diagnose the nature of the problem, and then patiently walk the customer through the problem-solving steps.</li></ul><p>Please contact me or reply to my e-mail if you are interested in discussing so we can make an offer to you.</p><p>Thank you</p><p>Sincerely,</p><p>Benito Loyola Benito@Loyola.com<br/>President</p><p>Loyola Enterprises Inc. www.Loyola.com</p><p>2984 S. Lynnhaven Road, Suite 101</p><p>Virginia Beach, VA. 23452Cell 757-718-0699</p><p>757-498-6118 x10</p><p>Fax 757-498-6110</p><p>Loyola is an Equal Opportunity Employer</p><p>Loyola is a certified Service Disabled Veteran and Minority Owned Small Disadvantaged Business (SDVOSB, VOSB, MOSB and SDB)</p><p>Job Type: Part-time</p><p>Pay: From $25.00 per hour</p><p>Application Question(s):</p><ul><li>Do you have Help Desk or Service Desk Experience?</li><li>Do you have experience using Remedy or a similar ticketing program?</li><li>Do you have experience in the use of portals or Learning Management systems (LMS)?</li><li>Do you have a Secret clearance?</li><li>Can you get an @mail.mil work email address.  Cannot keep an existing @army, @navy, @usmc email.</li></ul><p>Education:</p><ul><li>Bachelor's (Preferred)</li></ul><p>Security clearance:</p><ul><li>Secret (Required)</li></ul><p>Ability to Commute:</p><ul><li>Suffolk, VA 23435 (Preferred)</li></ul><p>Work Location: In person</p>

Part Time JKO Help Desk (11AM - 11PM Sunday Only) (DOD Secret Clearance req)

Collaboredge

<div><div><div><b>Short Description:</b></div>
<div></div>
<div>The Helpdesk Specialist is a first level rep to the OCTO technical support team. They answer a variety of technical inquiries, documenting issues, and alerting senior staff in a timely fashion. Onsite:3 Days-12 hrs. shifts/1 Day every other week 8hrs</div>
<div></div>
<div><b>Complete Description:</b></div>
<div></div>
<div>The Office of the Chief Technology Officer is seeking a first level technical support representative. Who will be responsible for answering a variety of technical inquiries, documenting issues, and alerting senior staff in a timely fashion. Please view the roles and responsibilities below:
<br>
<br>
Work Arrangement / Schedule
<br>
<br>
Onsite - 6 PM - 6 AM: 3 Days-12 hrs shifts
<br>
<br>
Sunday: 9 AM - 6 PM: 1 Day every other week 8hrs
<br>
<br>
<b>Customer Support Entry Roles and Responsibilities</b><br>
</div>
<div>i. Answer calls in a dynamic IT operations environment, supporting multiple agencies</div>
<div><br>
ii. Provide desktop support for technical issues in a Call Center environment as well as off-site locations throughout the District of Columbia</div>
<div><br>
iii. Log and route service requests and incidents in an incident management system</div>
<div><br>
iv. Create and maintain knowledge articles in the agency's knowledge management system on a daily basis<br>
v. Provide a high level of customer service to end users on a daily basis</div>
<div><br>
vi. Provide technical expertise related to Microsoft Products, such as Microsoft Office, Windows operating systems, as well as other related Microsoft applications</div>
<div><br>
vii. Troubleshoot issues related to agency specific applications and web applications</div>
<div><br>
viii. Provide technical support for mobile devices, such as iPads, iPhones, Android devices and tablets</div>
<div><br>
ix. Collaborate with the IT leadership team to select and implement cost-effective technology for District</div>
<div><br>
x. Maintain service level agreements related to both Call Center and Desk Side support Service/Incident requests</div>
<div><br>
xi. Work with other technical teams to coordinate multi-tiered technical support for outages, widespread security incidents</div>
<div><br>
xii. Adhere to all Enterprise-wide security policies related to security and integrity of District-owned Resources</div><div><br>
<br>
</div><div><b>Candidate Skills Matrix:</b></div>
<div></div>
<div><i>Following sections are to be filled by the candidate:</i></div>
<div></div>
<div><b>Skills</b> | <b>Required/Desired</b> | <b>No. of Years</b> | <b>How many years of experience candidate has?
</b><br>
Bachelor&rsquo;s degree in IT or related field or equivalent experience | Required | 5 |
<br>
Customer service support experience in either a face to face or phone support role. | Required | 2 |
<br>
Excellent written and verbal communication skills in a professional setting | Required | 2 |
<br>
Provide technical support to computer system users by telephone, email, and etc. | Required | 1 |
<br>
Maintain computers, systems, and printers in a professional setting | Required | 1 |
<br>
Expertise in supporting desktop operating systems (Windows 10, 11, and Mac OSX 10.10.x) | Required | 1 |
<br>
Install and troubleshoot computer operating systems (Windows 10, 11, and Mac OSX 10.10.x) | Required | 1 |
<br>
Experience providing technical support in a call center environment where the candidate received multiple calls at once. | Required | 1 |
<br>
Provide customer-oriented results and build an efficient end-user support environment. | Required | 1 |
<br>
Experience with basic Active Directory functions such as account creations, password resets, and OU Management | Required | 1 |
<br>
Knowledge of Microsoft Office Suite (Office 365) | Required | 1 |
<br>
A Microsoft Certifications: MCP, Windows, 10, CompTIA A+ etc. | Highly desired | |</div><br>
<div></div>
<div></div>
<div><b>Background check:</b>
</div>
<div></div><ul><li>Extensive criminal history background check will be required. We cannot submit candidates with recent histories (go back seven years) of extensive driving, drug, robbery or any other illegal activity. Any criminal activity on the background check will eliminate the candidate from consideration. If selected, please make certain that you inform all candidates that they will have to complete this criminal background check prior to starting. NATIONAL background checks are required; Federal background checks are NOT compliant under this contract. A national background check is a national criminal background check that pulls criminal records from State and County Courts in almost every US State.</li></ul></div></div>

OCTO - Helpdesk Specialist Entry

FYZICAL Therapy & Balance Centers- Hoffman Estates

<p>Consumer Care Specialist- <b>MUST be flexible to work between the hours of 6:45am-7pm, Monday through Friday please- Daily 8 hour working shifts with possibility of overtime- at least 2 evenings until 7pm are required!</b></p><p>FYZICAL Therapy &amp; Balance Centers-</p><p>Front Office / Administration</p><p>FYZICAL Therapy &amp; Balance Centers is seeking a Consumer Care Specialist (CCS) to be the welcoming face and organizational backbone of our clinic. This role is ideal for someone who thrives in a fast-paced healthcare environment, loves helping people, and takes pride in keeping operations running smoothly.</p><p>About the Role</p><p>As a Consumer Care Specialist, you&rsquo;ll be the first point of contact for our patients and visitors. You&rsquo;ll manage front desk operations, scheduling, billing support, and patient engagement while helping ensure every patient has a positive, seamless experience from check-in to checkout.</p><p>You&rsquo;ll also support clinic efficiency, assist the clinical team as needed, and help maintain a clean, organized, and welcoming clinic environment.</p><p>Key Responsibilities</p><p>Front Desk &amp; Patient Experience</p><ul><li>Greet patients and visitors with warmth and professionalism</li><li>Manage phone calls, emails, and messages in a timely manner</li><li>Schedule, confirm, and adjust appointments</li><li>Maintain an organized and welcoming front desk and lobby</li></ul><p>Patient Scheduling &amp; Retention</p><ul><li>Keep patients scheduled according to their plan of care</li><li>Reduce cancellations and no-shows</li><li>Follow up with patients who miss or discontinue visits</li></ul><p>Billing &amp; Insurance Support</p><ul><li>Collect co-pays, deductibles, and outstanding balances</li><li>Verify insurance benefits and authorizations</li><li>Communicate financial responsibilities clearly and courteously</li></ul><p>Administrative &amp; Clinic Support</p><ul><li>Assist with intake paperwork and documentation</li><li>Maintain accurate patient records</li><li>Monitor and order office supplies</li><li>Assist with occasional tidying and basic clinic upkeep</li><li>Support clinicians during testing when needed</li></ul><p>Sales &amp; Clinic Growth</p><ul><li>Educate patients on FYZICAL services and programs</li><li>Promote wellness programs, retail products, and specialized services</li></ul><p>Qualifications</p><ul><li>High school diploma or equivalent (Associate&rsquo;s degree preferred)</li><li>Minimum 3 years of front desk, customer service, or healthcare office experience</li><li>Medical billing and insurance verification experience strongly preferred</li><li>Strong communication, organization, and multitasking skills</li><li>Proficiency with Microsoft Office and EMR systems</li><li>Friendly, professional demeanor with a patient-first mindset</li></ul><p>Physical Requirements</p><ul><li>Ability to sit, stand, and move throughout the clinic</li><li>Ability to lift up to 25 lbs occasionally</li><li>Visual and auditory ability to interact effectively with patients and staff</li></ul><p>Why FYZICAL?</p><p>At FYZICAL, we&rsquo;re more than a therapy clinic &mdash; we&rsquo;re a community focused on balance, wellness, and patient-centered care. We value teamwork, accountability, and providing an exceptional experience for every patient who walks through our doors.</p><p>Pay: $21.00 - $25.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>AD&amp;D insurance</li><li>Bereavement leave</li><li>Dental insurance</li><li>Dependent health insurance coverage</li><li>Disability insurance</li><li>Employee assistance program</li><li>Employee discount</li><li>Financial planning services</li><li>Free parking</li><li>Happy hour</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>On-the-job training</li><li>Opportunities for advancement</li><li>Paid time off</li><li>Referral program</li><li>Retirement plan</li><li>Vision insurance</li><li>Wellness program</li></ul><p>Application Question(s):</p><ul><li>MUST be flexible to work between the hours of 6:45am-7pm, Monday through Friday please- Daily 8 hour working shifts with possibility of overtime- at least 2 evenings until 7pm are required!</li></ul><p>Experience:</p><ul><li>Insurance verification: 2 years (Required)</li></ul><p>Work Location: In person</p>

Consumer Care Specialist- Physical Therapy Front Desk

University of Connecticut

<div><p>Computer Support Technician 1</p><div><br>
<p></p>
<b>Search #:</b> 499512<br>
<b>Work type:</b> Full-time<br>
<b>Location:</b> UConn Storrs<br>
<b>Categories:</b> Information Technology<br>
</div>
<div><p><b>JOB SUMMARY</b></p>
<p>
The University of Connecticut, Information Technology Services (ITS), is seeking a highly technical and self-motivated Desktop Support Technician (Computer Support Specialist 2 or Technician 1). The successful candidate is an energetic IT professional who is excited by delivering &ldquo;best in class&rdquo; services. Under the direction of the Manager of Device Support, this position is responsible for the day-to-day operational support in the Technology Support Center. This service-oriented position is based in the Storrs campus and supports the faculty, staff, and students at the University.</p>
<p>
The University of Connecticut has been named the top public university in New England for over a decade and is ranked among the top public universities in the nation. The University of Connecticut is also a Carnegie Foundation Research University, a prestigious honor shared by only the nation's top higher education institutions.</p>
<p><b>
DUTIES AND RESPONSIBILITIES</b></p>
<ul>
<li>Use standard diagnostic techniques to analyze, identify, and solve problems.</li>
<li>Provide assistance in technology support and training, both remotely and in person.</li>
<li>Assists with technical projects as part of a project team.</li>
<li>Assists with the development of plans and processes that minimize risk to services or systems due to errors.</li>
<li>Provides user support and customer service on technology related issues. Troubleshoot problems and advise on appropriate action. Communicate with other IT personnel on problem resolution and status of open cases.</li>
<li>Respond to inquiries from faculty, staff and students, and assist them in the installation, upgrade, troubleshooting and maintenance of computing devices.</li>
<li>Supports the confidentiality, integrity, and availability of university information as part of the overall University Information Security Program.</li>
<li>Analyze, record and track software and hardware issues using the central ticketing system, Jira Service Desk.</li>
<li>Assists senior technical personnel with the installation, upgrade, and maintenance of university information technology systems.</li>
<li>Positions at this level may supervise students or support employees.</li>
<li>Provides administrative support in hiring, training, scheduling, and discipline of student workers.</li>
<li>Resolve complex software and hardware problems, and work with users to troubleshoot and implement solutions.</li>
<li>Collaborates and Escalates issues within ITS to resolve issues related to server, network, classroom AV and account support.</li>
<li>Develop procedures, techniques, or programs to improve the performance and efficiency of software and hardware systems. Use various software and hardware tools, install software and/or hardware, and write/share documentation for hardware, software and tools.</li>
<li>Configures and deploys computers using JAMF/Intune and necessary peripheral devices.</li>
<li>Perform regular upgrades to ensure systems remain updated and secure.</li>
<li>Work with vendors and leadership to develop or enhance new systems.</li>
<li>Develop plans and processes to ensure the availability of IT services or systems in the school.</li>
<li>Contribute to technical projects pertaining to information technology services.</li>
<li>Perform related duties as required.</li>
</ul>
<p><b>MINIMUM QUALIFICATIONS</b></p>
<p><b>
Computer Specialist 2:</b></p>
<div>
<ul><li>Associate&rsquo;s degree and two years of related experience or a bachelor&rsquo;s degree or four years of related experience.</li></ul>
<ul><li>Demonstrated ability to communicate effectively through both oral and written means to different populations.</li></ul>
<ul><li>Experience in complex networked environments, including cloud services, file sharing, email setup, wireless connectivity, and client-side IP configuration.</li></ul>
<ul><li>Demonstrated ability to effectively and clearly communicate technical computing related issues, training and guidance to a non-technical audience.</li></ul>
<ul><li>Experience working with Intune and JAMF to manage Windows and Apple devices.</li></ul>
<ul><li>Experience with Microsoft 365 and related software applications.</li></ul>
<ul><li>Experience using and supporting Microsoft Windows, MacOS and iOS.</li></ul>
<ul><li>Proven knowledge of university and personal device configurations, including mobile devices.</li></ul>
<ul><li>Demonstrated knowledge of printer setup and configuration.</li></ul>
<ul><li>Proven ability to work independently.</li></ul>
<ul><li>Demonstrated skill in critical thinking, problem solving, and analysis.</li></ul>
</div>
<p><b> Computer Support Tech 1 (Inclusive of Computer Support Specialist 2):</b></p>
<div>
<ul><li>Associate's degree and four years of experience; OR Bachelor&rsquo;s degree and two years of experience OR six years of related experience.</li></ul>
</div><div><ul><li>Demonstrated comprehensive knowledge of multiple technologies used to support computing at a higher education institution.</li></ul>
<ul><li>Detailed understanding of the procedures and strategies used in academic support technology focus areas (e.g., faculty support, help desk, computer labs, networking, PC labs, research support and programming, training and development).</li></ul>
<ul><li>Demonstrated experience providing technical support in classroom, including familiarity with specialized AV systems, control systems, digital audio workstations, and networked audio/video equipment commonly used in hi-tech classrooms.</li></ul>
<ul><li>Experience using and supporting, and managing Microsoft Windows, MacOS and iOS</li></ul>
<ul><li>Demonstrated knowledge of internet security and data privacy.</li></ul>
<ul><li>Demonstrated ability to interpret end-user needs and act on them quickly.</li></ul>
<ul><li>Demonstrated ability to work well with people, and work collaboratively with individuals of diverse cultural, social and educational backgrounds.</li></ul>
</div>
<p><b>PREFERRED QUALIFICATIONS</b></p>
<p><b>
Computer Specialist 2:</b></p>
<div>
<ul><li>Experience in higher education environment.</li></ul>
<ul><li>Experience with ticketing systems such as Jira Service Desk.</li></ul>
<ul><li>Experience using an inventory tracking system.</li></ul>
<ul><li>Experience working in an IT Help Desk.</li></ul>
<ul><li>Experience with computer hardware repair.</li></ul>
</div>
<p><b>Computer Support Tech 1: (Inclusive of Computer Specialist 2)</b></p>
<div>
<ul><li>Experience with utilizing tools for remote support such as BeyondTrust.</li></ul>
<ul><li>Experience managing or setting up AI Chat Bot.</li></ul>
<ul><li>Experience managing digital signage.</li></ul>
</div>
<p><b>APPOINTMENT TERMS</b></p>
<p>
The chosen incumbent must possess a willingness and ability to work occasional weekends and outside normal work hours.</p>
<p>
The University offers a competitive salary, and outstanding benefits, including employee and dependent tuition waivers at UConn, and a highly desirable work environment. For additional information regarding benefits visit: https://hr.uconn.edu/health-benefits/. Other rights, terms, and conditions of employment are contained in the collective bargaining agreement between the University of Connecticut and the University of Connecticut Professional Employees Association (UCPEA).</p>
<p><b>
TERMS AND CONDITIONS OF EMPLOYMENT</b></p>
<p>
Employment of the successful candidate is contingent upon the successful completion of a pre-employment criminal background check.</p>
<p><b>
TO APPLY</b></p>
<p>
Please apply online at https://hr.uconn.edu/jobs, Faculty and Staff Positions, Search #499512 to upload a <b>resume, cover letter, </b>and contact information for <b>three (3) professional references.</b></p>
<p>
This job posting is scheduled to be removed at 11:55 p.m. Eastern time on April 23, 2026.</p>
<p>
All employees are subject to adherence to the State Code of Ethics, which may be found at https://portal.ct.gov/Ethics/Statutes-and-Regulations.</p>
<p><i>
All members of the University of Connecticut are expected to exhibit appreciation of, and contribute to, an inclusive, respectful, and diverse environment for the University community.</i></p>
<p><i>
The University of Connecticut aspires to create a community built on collaboration and belonging and has actively sought to create an inclusive culture within the workforce. The success of the University is dependent on the willingness of our diverse employee and student populations to share their rich perspectives and backgrounds in a respectful manner. This makes it essential for each member of our community to feel secure and welcomed and to thoroughly understand and believe that their ideas are respected by all. We strongly respect each individual employee&rsquo;s unique experiences and perspectives and encourage all members of the community to do the same. All applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
</i></p><p><i>The University of Connecticut is an AA/EEO Employer.</i></p>
</div>
<p><b>Advertised:</b> Apr 09 2026 Eastern Daylight Time<br>
<b>Applications close:</b> Apr 23 2026 Eastern Daylight Time</p></div><p></p>

Computer Support Technician 1

La Familia Insurance

<p>La Familia Insurance is currently seeking a dedicated Tier 1 Technical Support professional to join our team.</p><p>La Familia Auto Insurance is an agency that helps customers find the best and most affordable insurance rates in the market. We currently have 80+ offices in DFW, San Antonio, and Houston and growing in Texas!!</p><p><b>Job Summary:</b><br/>As a Technical Support Specialist, you will play a crucial role in providing exceptional customer service and technical assistance to our associates. This position requires a strong background in IT infrastructure, help desk support, and effective communication skills to ensure timely resolution of technical issues.</p><p><b>Duties &amp; Responsibilities:</b></p><ul><li>Troubleshoot and resolve technical issues related to computer hardware, software, and networking.</li><li>Assist stores with setting up and configuring their devices and software.</li><li>Data Analysis - This may include supply usage, clock-in data, transactional data and surveillance data.</li><li>Monitor usage of supplies across the company to control supply costs.</li><li>Monitor automobile tracking software to ensure company vehicles are in appropriate areas.</li><li>Maintain office checklists and logs.</li><li>Allocate and deliver supplies based on historic demand and cost controls.</li><li>Manage maintenance tickets and resolve maintenance issues.</li></ul><p><b>Requirements:</b></p><ul><li>Proven experience in technical support or help desk roles</li></ul><p>Strong communication skills with the ability to explain technical information clearly<br/>Familiarity with IT infrastructure and computer management systems</p><ul><li>Excellent customer service skills and ability to communicate technical information to non-technical users</li><li>Ability to work effectively in a fast-paced environment</li><li>Excellent customer service skills and ability to communicate technical information to non-technical users</li><li>Experience with firewall configurations and VPN setups is a plus</li><li>Proficiency in Microsoft Office applications &amp; Google Suite applications</li><li>Familiarity with Windows operating systems</li></ul><p>If you are a motivated individual with a passion for technology and helping others, we want to hear from you! Join our team of dedicated professionals and take your career to the next level.</p><p>To apply, please submit your resume and cover letter detailing your relevant experience and qualifications.</p><p>Job Type: Full-time</p><p>Pay: $15.00 - $20.00 per hour</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Health insurance</li><li>Health savings account</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Compensation Package:</p><ul><li>Hourly pay</li><li>Retention bonus</li><li>Weekly pay</li></ul><p>Experience:</p><ul><li>IT: 1 year (Required)</li></ul><p>Language:</p><ul><li>Spanish (Required)</li></ul><p>Ability to Commute:</p><ul><li>Dallas, TX 75234 (Required)</li></ul><p>Ability to Relocate:</p><ul><li>Dallas, TX 75234: Relocate before starting work (Required)</li></ul><p>Work Location: In person</p>

Bilingual Tier 1 Technical Support

L.G. Everist

<div><p>Communications Intern<br>
Job Description</p><p><br>
Department: Human Resources<br>
Reports to: Executive Assistant &amp; Communications Specialist</p><p>
</p><p>Job Summary:<br>
The Communications Intern is responsible for supporting the Communications Specialist in delivering engaging and consistent internal and external communications. This role will offer hands-on experience with content generation, event coordination, and day-to-day communications operations in a multi-subsidiary organization.</p><p>
</p><p>Supervisory Responsibilities:<br>
Position has no direct reports.</p><p>
</p><div>Essential Duties and Responsibilities:<br>
<ul><li>Assist with social media content creation, scheduling, and monitoring across platforms.</li><li>Ensure all communications align with brand standards.</li><li>Support the Communications Specialist with organization, project tracking, and day-to-day tasks.</li><li>Facilitate coordination between sites or departments - running materials, information, or supplies as needed.</li><li>Assist with planning, coordinating, and executing company events, including event day work.
</li><li>Create and contribute content for newsletters, internal communications, social media, and other platforms.</li><li>Help gather photos, stories, and updates from various teams and subsidiaries locally.</li><li>Create and execute a media campaign relating to our industry: for example, a running safety campaign with an interesting theme.</li><li>Must comply with all company safety and environmental policies as well as local, state, and federal regulations (OSHA, MSHA, DOT, EPA, SDDENR)</li><li>Assisting with other duties as required</li></ul><br>
</div><div>Required Skills/Abilities:
<br>
<ul><li>Excellent time management skills</li><li>Excellent communication skills</li><li>Excellent organizational skills and attention to detail.</li><li>Self-discipline to operate without supervision.</li><li>Software technical skills: Proficient with MS Excel, Word, Outlook, Teams, and Social Media</li><li>High level of integrity</li></ul></div><p>
</p><p>Education and Experience:<br>
Currently enrolled in a program for Communications, Marketing, Public Relations, Journalism, or a related field.
<br>
Relevant coursework or experience will be considered.</p><p>
</p><p>Physical Requirements:
<br>
Must be able to lift up to 50lbs.<br>
Must have and maintain a valid driver&rsquo;s license.<br>
Must be able to withstand prolonged periods of standing.<br>
Must be able to withstand periods of sitting at a desk and working on a computer.</p><p>
</p><p>L. G. Everist, Inc. is an equal-opportunity employer, we do not discriminate. We embrace a diverse workforce and opportunities for all qualified applicants. We are committed to having a team that represents the communities where we operate with a variety of backgrounds, perspectives, and skills. All employment is decided on the basis of qualifications, merit, and business need.<br>
</p><p>All job offers are contingent upon passing a pre-employment drug test and background check.<br>
</p><br>
<br>
<br>
#hc231809</div>

Communications Intern

CHSGa

<div><div><div><div><p>Join us at</p></div></div></div>
Ethica Corporate Office<p>
&ndash; a place where you&rsquo;ll be valued, recognized and rewarded for the vital work you do each day. We&rsquo;ll surround you with a strong team and leadership that supports every aspect of your life &ndash; both inside and outside of our centers. And you&rsquo;ll get to practice your passion in a non-profit, mission-driven organization that&rsquo;s known for the highest level of care in our communities</p><p></p><h1 class="jobSectionHeader"><b>
ESSENTIAL DUTIES AND RESPONSIBILITIES</b></h1><ul><li>
Serve as the first-line support resource for clinical information system help desk tickets, troubleshooting, and user assistance.</li><li>
Triage, investigate, and resolve routine clinical application issues, escalating complex or unresolved issues to the Clinical Information Specialist II and/or Director.</li><li>
Provide direct user support for clinical documentation workflows, system navigation, and daily operational needs.</li><li>
Manage user onboarding, role-based access, security permissions, and termination processes for clinical applications in accordance with staffing models and governance standards.</li><li>
Maintain accurate documentation of user access, system changes, and issue resolution activities to support audit and compliance requirements.</li><li>
Assist with routine system maintenance, configuration updates, testing, and validation activities for clinical applications.</li><li>
Support clinical system implementations, upgrades, and go-live activities through testing, training, and at-the-elbow support.</li><li>
Assist with development and maintenance job aids, workflow guides, and training materials to support end users.</li><li>
Collaborate closely with IT, Security &amp; Privacy, Compliance, Clinical Information Services, and vendor partners to resolve issues and improve system performance.</li><li>
Monitor common issues and trends to proactively identify opportunities for workflow improvement, training, and system optimization.</li><li>
Follow enterprise governance, privacy, security, and compliance standards in all system and data activities.</li><li>
Participate in enterprise committees, project teams, training initiatives, and continuous improvement efforts.</li><li>
Engage in ongoing learning to expand knowledge of clinical workflows, healthcare regulations, and informatics technologies.</li><li>
Promote a culture of collaboration, accountability, and servant leadership.</li><li>
Perform other duties as assigned to support organizational success.</li><li>
Promotes the image and reputation of the System by exhibiting servant leadership and providing direct and open lines of communication.
</li><li>Contributes to the work of committees, workgroups, project management, and other collaborative efforts of the System.</li><li>
Performs other duties as necessary to ensure the success of the System.</li></ul><p></p><h1 class="jobSectionHeader"><b>
SKILLS AND ABILITIES</b></h1><ul><li>
Strong customer service orientation and ability to support clinical users in fast-paced environments.</li><li>
Working knowledge of clinical documentation workflows and healthcare operations.</li><li>
Ability to triage issues, apply troubleshooting techniques, and escalate appropriately.</li><li>
Strong organizational skills and attention to detail, particularly related to access management and documentation.</li><li>
Ability to follow governance, security, privacy, and compliance standards.</li><li>
Effective verbal and written communication skills.</li><li>
Strong analytical and problem-solving abilities.</li><li>
Ability to learn and apply new technologies quickly.</li></ul><p></p><h1 class="jobSectionHeader"><b>
MINIMUM QUALIFICATIONS</b></h1><ul><li>
Associate&rsquo;s or Bachelor&rsquo;s degree in Healthcare, Information Systems, Health Informatics, Business, or a related field; or an equivalent combination of education, training, and relevant experience.<br>
<br>
Preferred:<br>
<ul><li>Clinical background such as CNA, LPN, RN, Medical Assistant, Pharmacy Technician, Therapy Assistant, or similar.</li><li>Experience working in Skilled Nursing, Home Health, Hospice, Pharmacy, or healthcare operations.</li><li>Experience supporting electronic health record systems, clinical applications, or healthcare IT help desk functions.</li></ul></li></ul><p></p><h1 class="jobSectionHeader"><b>
SUPERVISORY RESPONSIBILITIES</b></h1><ul><li>
No</li></ul><p></p><p>
EEO / M / F / D / V / Drug Free Workplace</p></div><p></p>

Clinical Information Specialist I

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