hvac technician

electrical technician

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helpdesk technician

Ibin Ajayan Trading Group

Job Title:Junior IT Support / Helpdesk TechnicianJob Summary:We are seeking a Junior IT Support / Helpdesk Technician with at least 1 year of experience in providing technical support. The ideal candidate will assist in troubleshooting hardware and software issues, supporting end-users, and ensuring smooth IT operations.Key Responsibilities:<ul><li>Provide first-level technical support for desktops, laptops, printers, and other IT equipment.</li><li>Troubleshoot and resolve hardware, software, and basic network issues.</li><li>Install, configure, and maintain operating systems and applications.</li><li>Assist with user account management (password resets, access permissions).</li><li>Log and track support requests in the ticketing system.</li><li>Support IT inventory management and maintain documentation.</li><li>Escalate complex issues to senior IT staff when necessary.</li></ul>Requirements:<ul><li>Minimum 1 year of experience in an IT support or helpdesk role.</li><li>Basic knowledge of Windows OS, MS Office, and common IT hardware.</li><li>Familiarity with network basics (LAN/Wi-Fi, IP addressing).</li><li>Good problem-solving and communication skills.</li><li>Ability to work in a team-oriented environment.</li><li>Diploma or degree in IT, Computer Science, or related field (or equivalent experience).</li></ul>Preferred Skills (Nice to Have):<ul><li>Basic knowledge of Active Directory and Office 365.</li><li>Knowledge of remote support tools.</li><li>Basic understanding of IT security best practices.</li><li>Basic knowledge of networking and CCTV.</li></ul>Job Types: Full-time, PermanentApplication Question(s):<ul><li>Required notice period / visa status?</li></ul>

Junior IT Support/Helpdesk Technician

ECCO Gulf WLL

<div>
 IT Helpdesk Support Engineer
 
 
 
 Job Summary
 
 
 
 We are seeking an experienced Helpdesk Support Professional to provide both functional
 
 
 assistance and technical support to end users. The successful candidate will be
 
 
 responsible for supporting Microsoft Windows and client software, administering and
 
 
 managing endpoints on-site and remotely, and maintaining user accounts, including
 
 
 
 Creation, Activation, And Deactivation. Additional Responsibilities Include Operating The
 
 
 
 ManageEngine suite for ServiceDesk ticketing and Endpoint Management, supporting the
 
 
 Attendance System and Telephony, as well as handling various server and network-related
 
 
 tasks. This individual will serve as the primary point of contact for providing both technical
 
 
 and functional assistance to users on deployed applications, following established
 
 
 procedures and training guidelines. A solid understanding of Microsoft Azure and the
 
 
 Dynamics Platform is required.
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Serving as the first point of contact for customers seeking technical assistance over
 
 
 </li>
 </ul>
 the phone or email.
 
 
 <ul>
 <li>
 support users on a functional level, by offering guidance on how to use systems and
 
 
 </li>
 </ul>
 equipment.
 
 
 <ul>
 <li>
 Performing remote troubleshooting through diagnostic techniques and pertinent
 
 
 </li>
 </ul>
 questions.
 
 
 <ul>
 <li>
 Performing on-site installations and support.
 </li>
 <li>
 Install and configure Windows and other desktop software.
 </li>
 <li>
 Configure and manage connectivity and storage
 </li>
 <li>
 Maintain Windows
 </li>
 <li>
 Protect devices and data
 </li>
 <li>
 Deploy Windows client
 </li>
 <li>
 Manage identity and access by creating and maintaining AD users.
 </li>
 <li>
 Manage compliance policies and configuration profiles
 </li>
 <li>
 Manage, maintain, and protect devices
 </li>
 <li>
 Manage apps
 </li>
 <li>
 Install and maintain desktop technologies (Desktops, Laptops, Phones, Monitors,
 
 
 </li>
 </ul>
 Printers, etc.)
 
 
 <ul>
 <li>
 Rollout patches.
 </li>
 <li>
 Assist in person or remotely in the resolution of support issues among company sites
 
 
 </li>
 </ul>
 to ensure timely distribution of knowledge and positive impact on user satisfaction
 
 
 <ul>
 <li>
 Maintain printing systems and assist with network printer system maintenance
 
 
 </li>
 </ul>
 C1-Internal
 
 
 <ul>
 <li>
 Maintain backup system and processes.
 </li>
 <li>
 Research, resolve, and respond to questions received via telephone calls, e-mail,
 
 
 </li>
 </ul>
 walk-ups, open submitted tickets and callbacks in a timely manner, in accordance
 
 
 with current procedures
 
 
 <ul>
 <li>
 Acquire and maintain current knowledge of relevant product offerings and support
 
 
 </li>
 </ul>
 policies in order to provide technically accurate solutions to customers
 
 
 <ul>
 <li>
 Maintains records of daily communication transactions, problems, remedial actions
 
 
 </li>
 </ul>
 taken, and installation activities by creating and updating the required tickets.
 
 
 <ul>
 <li>
 Work effectively and professionally with other team members, learns from and
 
 
 </li>
 </ul>
 shares knowledge with others.
 
 
 <ul>
 <li>
 Escalate irresolvable issues to Engineers, advanced support or vendor support.
 </li>
 <li>
 Identify and resolve problems of basic scope using proper tools and techniques
 </li>
 <li>
 Offers suggestions for process improvements in the helpdesk area.
 </li>
 <li>
 Applies basic standards and procedures to accomplish tasks including learning how
 
 
 </li>
 </ul>
 to use and apply applicable technologies.
 
 
 <ul>
 <li>
 Manage and Operate the ManageEngine Suite ServiceDesk Plus and EndPoint Central
 </li>
 <li>
 Has helpful customer service-oriented personality and enjoys interacting with and
 
 
 </li>
 </ul>
 helping others.
 
 
 
 Required Skills And Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, or a related field
 </li>
 <li>
 Relevant Microsoft certifications: Windows Client; Managing Modern Desktop; Azure
 </li>
 <li>
 Minimum 2 year of hands-on experience Microsoft Client and server platforms as a
 
 
 </li>
 </ul>
 helpdesk technician
 
 
 <ul>
 <li>
 Effective communication skills in both written and verbal forms
 </li>
 <li>
 Mandatory: Fluent Arabic &amp; English speaker
 </li>
 </ul>
</div>

IT Helpdesk Support Engineer - (6 Months Contract)

ECCO Gulf Majorel Qatar

<div><h3 class="jobSectionHeader">IT Helpdesk Support Engineer</h3>
<h4 class="jobSectionHeader">Job Summary</h4>
<ul>
<li>We are seeking an experienced Helpdesk Support Professional to provide both functional assistance and technical support to end users.
</li>
<li>The successful candidate will be responsible for supporting Microsoft Windows and client software, administering and managing endpoints on-site and remotely, and maintaining user accounts, including creation, activation, and deactivation.
</li>
<li>Additional responsibilities include operating the ManageEngine suite for ServiceDesk ticketing and Endpoint Management, supporting the Attendance System and Telephony, as well as handling various server and network-related tasks.
</li>
<li>This individual will serve as the primary point of contact for providing both technical and functional assistance to users on deployed applications, following established procedures and training guidelines.
</li>
<li>A solid understanding of Microsoft Azure and the Dynamics Platform is required.</li> 
</ul>
<h4 class="jobSectionHeader">Key Responsibilities</h4> 

<ul>
<li>Serving as the first point of contact for customers seeking technical assistance over the phone or email.
</li>
<li>Support users on a functional level by offering guidance on how to use systems and equipment.
</li>
<li>Perform remote troubleshooting through diagnostic techniques and pertinent questions.
</li>
<li>Perform on-site installations and support.
</li>
<li>Install and configure Windows and other desktop software.
</li>
<li>Configure and manage connectivity and storage.
</li>
<li>Maintain Windows.
</li>
<li>Protect devices and data.
</li>
<li>Deploy Windows client.
</li>
<li>Manage identity and access by creating and maintaining AD users.
</li>
<li>Manage compliance policies and configuration profiles.
</li>
<li>Manage, maintain, and protect devices.
</li>
<li>Manage apps.
</li>
<li>Install and maintain desktop technologies (Desktops, Laptops, Phones, Monitors, Printers, etc.).
</li>
<li>Roll out patches.
</li>
<li>Assist in-person or remotely in the resolution of support issues among company sites to ensure timely distribution of knowledge and a positive impact on user satisfaction.
</li>
<li>Maintain printing systems and assist with network printer system maintenance.
</li>
<li>Maintain backup system and processes.
</li>
<li>Research, resolve, and respond to questions received via telephone calls, e-mail, walk-ups, submitted tickets, and callbacks in a timely manner, in accordance with current procedures.
</li>
<li>Acquire and maintain current knowledge of relevant product offerings and support policies to provide technically accurate solutions to customers.
</li>
<li>Maintain records of daily communication transactions, problems, remedial actions taken, and installation activities by creating and updating the required tickets.
</li>
<li>Work effectively and professionally with other team members; learn from and share knowledge with others.
</li>
<li>Escalate irresolvable issues to Engineers, advanced support, or vendor support.
</li>
<li>Identify and resolve problems of basic scope using proper tools and techniques.
</li>
<li>Offer suggestions for process improvements in the helpdesk area.
</li>
<li>Apply basic standards and procedures to accomplish tasks, including learning how to use and apply applicable technologies.
</li>
<li>Manage and operate the ManageEngine Suite &ndash; ServiceDesk Plus and Endpoint Central.</li> 
</ul>
<h4 class="jobSectionHeader">Required Skills and Qualifications</h4> 

<ul>
<li>Bachelor&rsquo;s degree in Computer Science, or a related field.
</li>
<li>Relevant Microsoft certifications: Windows Client, Managing Modern Desktop, and Azure.
</li>
<li>Minimum 2 years of hands-on experience with Microsoft Client and Server platforms as a helpdesk technician.
</li>
<li>Effective communication skills in both written and verbal forms.
</li>
<li>Mandatory: Fluent in both Arabic and English.</li></ul></div>

JOB HUB GLOBAL

IT Helpdesk Support Engineer&mdash;English and Arabic Speaker&mdash;MandatoryLocation: Doha, Qatar Salary: QAR 9,000 (Full Package) Contract: 6 Months (Extendable)About the RoleOur client, a leading multinational technology company, is seeking an experienced IT Helpdesk Support Engineer to join their team in Doha. The ideal candidate will provide both functional assistance and technical support to end-users, ensuring smooth operations of IT systems and infrastructure. This role offers the opportunity to work with advanced technologies in a fast-paced, multicultural environment.Key Responsibilities<ul><li>Act as the first point of contact for technical support requests via phone, email, or in person.</li><li>Provide functional guidance to users on deployed applications, equipment, and systems.</li><li>Perform remote troubleshooting using diagnostic techniques and relevant tools.</li><li>Conduct on-site installations, configurations, and maintenance of Windows and client software.</li><li>Administer and manage endpoints, connectivity, storage, and user accounts (creation, activation, deactivation).</li><li>Manage and operate the ManageEngine Suite (ServiceDesk Plus &amp; Endpoint Central).</li><li>Support attendance systems, telephony, network, and server-related tasks.</li><li>Roll out patches, maintain backup systems, and ensure compliance policies are met.</li><li>Maintain desktop technologies including laptops, phones, monitors, and printers.</li><li>Research, resolve, and document technical queries following standard procedures.</li><li>Collaborate effectively with colleagues, escalating issues when necessary.</li><li>Suggest process improvements to enhance service efficiency.</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in Computer Science or a related field.</li><li>Relevant Microsoft certifications: Windows Client, Managing Modern Desktop, Azure.</li><li>Minimum 2 years of hands-on experience supporting Microsoft client and server platforms.</li><li>Strong communication skills (verbal &amp; written).</li><li>Fluent in Arabic &amp; English (mandatory).</li><li>Customer service-oriented mindset with a proactive, problem-solving approach.</li></ul>Why Join?<ul><li>Work with a prestigious multinational technology company.</li><li>Opportunity to extend the contract and grow in a global environment.</li><li>Competitive package: QAR 9,000 (all-inclusive).</li></ul>Important.Applicants must answer the pre-screening questions to be considered for this position.THOSE WHO CAN JOIN IMMEDIATELY SHOULD APPLY. REGRETTABLY ONLY SHORTLISTED CANDIDATES WILL BE CONTACTEDAbout Job Hub GlobalAt Job Hub Global, we believe that people are at the heart of every great organization. As a premier HR consultancy, we are passionate about helping businesses thrive by providing bespoke recruitment, staff outsourcing, workforce solutions, and HR management consultancy services that are tailored to meet your unique needs.With a deep understanding of the evolving workplace, we are committed to connecting exceptional talent with exceptional companies. Our mission is to empower businesses with the right people, processes, and strategies to drive success. Whether you&rsquo;re looking to build a high-performing team, streamline your workforce, or navigate the complexities of HR management, Job Hub Global is here to partner with you every step of the way.Together, we&rsquo;ll turn challenges into opportunities and dreams into achievements. Your success is our business.Job Types: Full-time, Contract Contract length: 6 monthsPay: QAR9,000.00 per monthApplication Question(s):<ul><li>Do you hold a Bachelor&rsquo;s degree in Computer Science or a related field?</li><li>Do you have a minimum of 2 years of hands-on experience supporting Microsoft Client and Server platforms as a Helpdesk Technician?</li><li>Are you fluent in both Arabic and English (spoken and written)?</li><li>Do you currently hold any Microsoft certifications (Windows Client, Managing Modern Desktop, Azure)?</li><li>his position offers a full package salary of QAR 9,000. Do you accept this compensation, and can you join immediately?</li></ul>

IT Helpdesk Support Engineer- English and Arabic Speaking

<div>Job Description

Summary

In this role, you will provide technical assistance, support, Maintenance to related of the computer 
system, software and hardware, environment by analysing requirements, resolving problems, 
installing hardware and software solutions and supporting the internal IT Helpdesk. You will be 
responsible for administration and internal support.

Key Duties &amp; Responsibilities

1.Candidate must know ITIL - ITSM framework process and experience 
2.Provide helpdesk support and resolve problems to the end user&rsquo;s satisfaction 
3.Monitor Service Desk for tickets assigned to the queue, process first in first out based on 
priority, monitor, respond quickly and effectively. Via &ldquo;Phone, Email and Chat&rdquo; 
4.Report issues to the Service Desk for escalation. 
5.Follow the internal standard policy and procedure keep update all Documentation. 
6.Utilize and maintain the helpdesk tracking software for Maintain inventory of all equipment, 
hardware&rsquo;s, and software&rsquo;s licenses as well as must know end of life products 
7.Assist with onboarding of new users. 
8.Install, test, and configure new workstations devices peripheral equipment and software. 
9.Perform timely workstation hardware devices and software upgrades as required.

10.Well knowledge experienced Windows clients &amp; MAC clients, basic knowledge for Windows 
servers and Linux. 
11.Well knowledge experienced Office 365, products support for end users, Word, Excel, 
PowerPoint, MS team, OneDrive, Visio, and Project mgmt... 
12.Mail configures for end users, Outlook configure, domain users and no domain, users, 
13.Require support for all types of Mobile, tab, iPad user&rsquo;s support, corporate email configure 
&amp; Wi-Fi setup. 
14.Local &amp; Network printer need to know how to setup. 
15.Meeting room setup for conference &amp; meeting. Well know conference software, like skype, 
how to use smart TV etc. 
16.IP phone configuration support 
17.All Adobe products basic knowledge Adobe reader, Adobe creative cloud, flash plyer 
18.Well knowledge Antivirus or End point 
19.During offboard user data must Backup 
20.CCTV mgmt.&hellip;. 
21.Well Understand network VLAN &amp; Sub netting mask 
22.Basic experience Java product knowledge 
23.Multiple browser experience. 
24.Whenever require as per emergency to late stay in office for assign task or pending work 
need to complete. 
25.Access control system need to know creating user and adding permission. 
26.Well hands on experience how to use tools and troubleshooting, Training other staff 
members on troubleshooting and diagnosing problems 
27.Writing, editing, and revising training manuals for new and updated software and hardware 
28.Requesting feedback and/or monitoring calls and other methods of correspondence to 
improve training methods 
29.Running reports to analyses common complaints and problems 


Education Qualification.
<ul>
<li> Educational certification bachelor&rsquo;s degree in computer sciences</li>
<li>3-5 Years of Experience</li>
<li>Certification in the same filed (Preferable)</li></ul></div>

Help Desk Technical Support (Arabic Speaker & English Speaker)

ROTA Intl

Key Responsibilities:<ul><li>Coordinate and oversee planned preventive maintenance (PPM) and reactive works across trades (mechanical, electrical, plumbing, boat crane operation, fountain etc.).</li><li>Supervise, schedule, and monitor staff and subcontractors, ensuring adherence to company policies and procedures.</li><li>Raise and monitor issues reported to the Helpdesk for hard services through completion and tasks are completed within cost and target times.</li><li>Liaise with clients, contractors, and the helpdesk to resolve maintenance issues promptly.</li><li>Monitor stock levels, request materials in advance, and recommend cost-saving initiatives.</li><li>Ensure compliance with Health &amp; Safety, Quality, and Company policies.</li><li>Participate in project work, inspections, reporting, and continuous improvement initiatives.</li></ul>Qualifications:<ul><li>Minimum 5 years&rsquo; experience in facilities maintenance, with at least 2 years in a supervisory role for hard services (MEP, HVAC, plumbing, etc.)</li><li>Strong knowledge of planned preventive maintenance (PPM) and reactive maintenance procedures.</li><li>Solid understanding of Health &amp; Safety regulations and ability to enforce compliance.</li><li>Experience managing subcontractors, service-level agreements, and performance monitoring.</li><li>Proficient in using CMMS/helpdesk systems for work order tracking and reporting.</li><li>Strong leadership, team coordination, and communication skills.</li><li>Ability to prepare technical reports, estimates, and maintenance schedules.</li><li>Flexible to work shifts, including weekends and respond to emergency call-outs</li></ul>Job Type: Full-time

Facility Supervisor (Hard Services)

Human Capital Group

Overview:The Senior IT Support Officer provides an efficient and effective ICT Technical Support Service. This position diagnoses, resolves, and documents hardware and software problems timely and accurately. Maintains the stable operation of the in-house / On Site computer systems which includes installing, configuring, troubleshooting and maintaining hardware and software, and provide end user support where required.Responsibilities<ul><li>Serve as the primary technical point of contact for the Mercer application, ensuring system stability, performance, and user support.</li><li>Assist with the administration of client end Installations.</li><li>Assist in network connectivity troubleshooting and firewall maintenance</li><li>Install Complex Software for Desktop Management. This includes Asset Management, Antivirus and Spam filtering software, Desktop Maintenance.</li><li>Configure and install personal computer software packages, software upgrades, PC Support, Operating System upgrades and maintenance.</li><li>Identify and correct operational problems on employee computer systems.</li><li>Update tickets using service desk application based on the SLA and SOP.</li><li>Assist in monitoring that daily backup systems and disaster contingencies are in place in the event of such faults to minimize disruption.</li><li>Continually conduct research and investigates new or improved ways of working to ensure the ICT system is operating at its most effective and efficient.</li><li>Assist user in diagnosing, resolving, and documenting hardware and software problems timely and accurately.</li><li>Achieve internal SLA's for support</li><li>Perform system backups and recovery on timely basis.</li><li>Perform on-site analyze, diagnosis, and resolution of complex computer problems for a variety of end users and recommend and implement corrective hardware and software solutions, including off-site repairs.</li><li>Assist with Server installations and setups as well as resolution of server end problems.</li><li>Assist user in diagnosing and resolving issue related to hardware and software and other related IT concerns such as configuration and installation of server.</li><li>Monitor proactively and respond to ICT helpdesk tickets.</li><li>Provide day to day management of access to the ICT systems and services.</li></ul>Requirements<ul><li>Bachelor's Degree in Information Technology or Computer Science</li><li>Experience using Mercer application</li><li>Minimum 8 years working experience, 5 years relevant working experience, 2 years GCC is a plus.</li><li>Knowledge of helpdesk system administration</li><li>ERP knowledge preferrably SAP functional skills are a requirement to be successful in this role.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your notice period?</li><li>What is your last / current salary?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>IT Support: 8 years (Required)</li><li>Mercer application: 1 year (Required)</li></ul>Location:<ul><li>Doha (Required)</li></ul>

Senior IT Support Officer

Explore 135+ Helpdesk technician in Doha this September. Find roles across top companies and apply now to boost your career.

135 helpdesk technician jobs IN Doha

Junior IT Support/Helpdesk Technician

IT Helpdesk Support Engineer - (6 Months Contract)

IT Helpdesk Support Engineer - (6 Months Contract)

IT Helpdesk Support Engineer- English and Arabic Speaking

Help Desk Technical Support (Arabic Speaker & English Speaker)

Facility Supervisor (Hard Services)

Senior IT Support Officer