helpdesk technician

JCDecaux Middle East

<div>
 
 
 Job Description
 
 
 
 
 
 
 
 The Candidate will be performing the following tasks:
 
 
 
 
 
 
 &bull; Provide Level 1 (L1) technical support for infrastructure issues including laptops, desktops, printers, scanners, and network devices
 
 
 &bull; Offer L1 support for digital platforms, including troubleshooting our in house CMS system
 
 
 &bull; Monitor and maintain computer systems and networks to ensure optimal performance and uptime
 
 
 &bull; Install, configure, and update operating systems, antivirus software, and productivity tools for new and existing users
 
 
 &bull; Manage inventory records for IT assets, including hardware lifecycle tracking and software license compliance
 
 
 &bull; Coordinate local IT procurement, vendor communication, and oversee external repairs or warranty claims
 
 
 &bull; Perform routine system backups and assist in data recovery procedures when needed
 
 
 &bull; Assist with user account setup, password resets, and access permissions in Active Directory or similar systems
 
 
 &bull; Maintain documentation of IT procedures, troubleshooting guides, and asset logs
 
 
 &bull; Conduct basic network diagnostics, such as checking connectivity, IP conflicts, and router/switch status
 
 
 &bull; Provide on-site and remote support using tools like Microsoft Teams, Remote Desktop, or helpdesk platforms
 
 
 &bull; Collaborate with regional or global IT teams to escalate issues and implement best practices
 
 
 &bull; Ensure compliance with IT policies, including data protection, acceptable use, and security protocols
 
 
 &bull; Support hardware upgrades, peripheral installations, and office moves or reconfigurations
 
 
 &bull; Assist in training end-users on new systems, tools, or updates to improve digital literacy
 
 
 
 
 
 
 SKILLS:
 
 
 
 
 
 
 
 
 Qualification &amp; experience
 
 
 
 
 &bull; Degree in Computer Science, Information Technology, or a related field
 
 
 &bull; 2-3 years experience in IT support, helpdesk, or technical services
 
 
 &bull; Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams)
 
 
 &bull; Familiarity with Windows OS, basic command-line tools, and system settings
 
 
 &bull; Understanding of network fundamentals (IP addressing, DNS, DHCP, LAN/WAN)
 
 
 &bull; Experience with ticketing systems (e.g., Zendesk, Solarwinds, etc)
 
 
 &bull; Ability to diagnose and resolve hardware/software issues efficiently
 
 
 &bull; Strong communication and customer service skills to support non-technical users
 
 
 &bull; Organizational skills for managing multiple tasks, documentation, and inventory
 
 
 
 
 
 
 Personal skills
 
 
 
 &bull; Excellent communication skills (both written and verbal)
 
 
 &bull; Ability to work under pressure in a local/global context.
 
 
 &bull; Ability to troubleshoot new and critical technical issues as they arise.
 
</div>

Technical Support Specialist

ANONYMOUSLY

Key ResponsibilitiesIT Support &amp; Operations<ul><li>Provide Level 1 and Level 2 on-site and remote IT support for head office and all F&amp;B outlets.</li><li>Manage daily user support and incident handling through Freshservice or similar ITSM tools.</li><li>Install, configure, maintain, and troubleshoot desktops, laptops, POS systems, payment terminals, printers, and peripherals.</li><li>Support Windows OS, Microsoft 365, email systems, and core business applications.</li><li>Manage user accounts, access rights, and basic security controls (Active Directory, email, applications).</li></ul>POS, Store Systems &amp; IoT<ul><li>Set up, support, and maintain POS systems across all stores.</li><li>Support POS-related IoT devices and peripherals.</li><li>Upload and manage menus on POS systems and digital screens.</li><li>Preferable working knowledge of POSIST POS and NetSuite administration.</li><li>Ensure high availability and performance of POS, ordering, and back-office systems.</li></ul>Network, Security &amp; Infrastructure<ul><li>Configure, monitor, and troubleshoot network infrastructure (LAN, WAN, Wi-Fi, VPN).</li><li>Configure VPN access and provide HR system support.</li><li>Perform printer setup and support (POS printers, MFPs, photocopiers).</li><li>Carry out preventive maintenance for store and office IT infrastructure.</li></ul>CCTV &amp; Physical Systems<ul><li>Install, configure, and troubleshoot CCTV systems across stores and offices.</li></ul>Projects, Vendors &amp; Store Openings<ul><li>Lead and support IT setup and design for new store openings, upgrades, and relocations.</li><li>Coordinate with vendors, POS partners, ISPs, telecom providers, and service providers.</li><li>Follow up with service providers on connectivity, maintenance, and issue resolution.</li><li>Maintain accurate IT documentation, asset registers, incident logs, and SOPs.</li></ul>Governance &amp; Compliance<ul><li>Ensure compliance with IT policies, security standards, and best practices.</li><li>Provide timely support during operational incidents to minimize downtime in retail/F&amp;B environments.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree or diploma in IT, Computer Science, or a related field.</li><li>2&ndash;5 years of experience in IT support or helpdesk roles; F&amp;B or retail experience is an advantage.</li><li>Strong knowledge of Windows OS, Microsoft 365, hardware troubleshooting, and networking fundamentals.</li><li>Hands-on experience supporting POS systems and store IT infrastructure.</li><li>Familiarity with Active Directory, antivirus solutions, backup systems, and basic cybersecurity practices.</li><li>Ability to work independently across multiple locations and handle urgent support issues.</li><li>Strong communication, problem-solving, and customer service skills.</li></ul>Preferred Qualifications<ul><li>IT certifications (CompTIA A+, Network+, Microsoft, or equivalent).</li><li>Experience supporting multi-site retail or restaurant operations.</li><li>UAE driving license is an advantage.</li></ul>Job Types: Full-time, PermanentPay: Up to AED6,500.00 per monthApplication Question(s):<ul><li>What is your notice period?</li><li>What is your current and expected salary?</li><li>How many years of experience do you have as an IT Support Engineer in a multi-brand F&amp;B retail environment?</li><li>Are you based in Dubai?</li></ul>

IT Support Engineer (multi-brand F&B)

DESIGNSMITH INTERIORS LLC

The role is responsible for establishing and maintaining standardized IT governance, robust infrastructure, and secure enterprise systems across all business entities. The position ensures reliable IT operations, scalable ERP solutions, strong cybersecurity practices, and compliance with audit and business continuity requirements while delivering efficient IT support services.Job Roles and Responsibilities<ul><li>Implement and maintain standardized IT governance, policies, and internal controls across all entities.</li><li>Design, manage, and optimize robust IT infrastructure and server architecture to ensure high availability and performance.</li><li>Lead secure and scalable ERP development, system enhancements, and third-party integrations.</li><li>Oversee centralized IT asset management and vendor management, ensuring cost efficiency and compliance.</li><li>Establish and manage a structured IT helpdesk function, including SLAs, ticketing systems, and performance reporting.</li><li>Ensure business continuity planning, cybersecurity preparedness, data protection, and compliance with internal and external audit requirements.</li><li>Responsible for handling a team of 3&ndash;8 members.</li><li>&ldquo;Candidate should have 8&ndash;10 years of experience in the UAE, preferably from a construction or fit-out company.</li></ul>Job Type: Full-timePay: AED12,000.00 - AED15,000.00 per month

Group IT Manager

AXONTECH SECURITY SOLUTIONS

OWN VISA CAN only apply this positionLooking for Security Systems Engineer (CCTV) have 2-4 years experience , will be Responsible for tasks associated with the installation of access control, CCTV and intrusion systems.SECURITY SYSTEM<ul><li>Install CCTV, Access Control, and Intrusion hardware cabling and other forms of cabling as technology continues to evolve.</li><li>Assist in testing of installed equipment and provide basic programming, such as, adding card readers, cameras and alarm points to any system.</li><li>Assist in performing preventive maintenance and repair as per a client maintenance agreement and/or warranty.</li><li>Assist in troubleshooting, diagnosing and repairing systems and/or equipment.</li><li>Position requires technician to participate in an on-call rotation schedule. Technician would be available to answer client calls after normal working hours and on weekend/holidays depending on the rotation order.</li><li>Responsible for updating team lead on the status of all work performed on a daily basis.</li><li>Notify team lead daily of any materials needed to complete duties.</li><li>Perform additional Security Technician and related functions as assigned by the team lead and deemed within the general skill and ability level of a productive Security Technician in our industry.</li></ul>Job Type: Full-timePay: AED2,500.00 - AED3,000.00 per monthEducation:<ul><li>Diploma (Preferred)</li></ul>Experience:<ul><li>CCTV TECHNICIAN: 2 years (Preferred)</li></ul>Work Location: In person

CCTV Technician (own VISA)

Super Trim Gents Salon

We are looking to hire a detail-orientated nail technician to provide clients with high-quality manicures, pedicures, acrylic, extension and nail treatments. The nail technician&rsquo;s responsibilities include welcoming and greeting clients, ordering new nail supplies as needed, and answering clients&rsquo; nail-related questions. You should also be able to build and maintain relationships with clients to encourage repeat nail appointments.To be successful as a nail technician, you should maintain high standards of cleanliness and sanitation at all times. Ultimately, an outstanding nail technician should be able to keep abreast of the latest nail products, trends, and techniques to ensure that clients are satisfied with the services provided.Job Type: Contract Contract length: 24 monthsPay: AED2,000.00 - AED3,000.00 per monthAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Required)</li></ul>Experience:<ul><li>nail technician: 1 year (Preferred)</li></ul>

Nail Technician

health7careers

Overview We are looking for an experienced pathologist to be responsible for performing tests laboratory work and pathological research. Your duties will include analyzing bodily fluids and tissue samples to study diagnose and treat disease. You will work in various medical settings and carry-out research and patient tests in order to assist fellow medical professionals in their diagnoses.To be successful as a pathologist you must have an inquiring mind extensive medical knowledge of diseases in your specialty and remain current in all research and testing methods. Responsibilities <ul><li>Performing specimen analysis by using laboratory tools and equipment in order to study samples and perform tests to accurately analyse bodily fluids and tissue specimens.</li><li>Looking for abnormalities in samples that evidence disease and conveying this information to the relevant medical practitioner.</li><li>Using checklists medical software and retesting to get thorough and precise results.</li><li>Suggesting potential treatment options.</li><li>Writing pathology reports detailing specimens tested results of tests and the final diagnosis.</li><li>Undertaking research to improve identification and testing methods and finding innovative ways to treat disease.</li><li>Staying up to date with developments in the fields of pathology and medical practice.</li></ul> Requirements <ul><li>Proven work experience as a Pathologist or similar role</li><li>Valid and active medical license</li><li>Experience using lab testing equipment such as microscopes and flow cytometers</li><li>Exceptional analytical and research skills</li><li>Strong oral and written communication skills</li><li>Relevant training and / or specialization degree as a Pathologist</li><li>Bachelors of medicine degree</li></ul> Key Skills Mac Os, Helpdesk, Fitness, E Learning, AC Maintenance, Arabic Employment Type Full Time Experience years Vacancy 1

Clinical Pathologist Consultant

Binghatti Industries

<ul><li>Multi - Technician</li><li>Electrician</li><li>Pool Technician</li><li>Cleaners</li><li>AC Technician</li><li>Aluminium Fitter</li><li>Inventory Controller</li><li>Amenity Attender</li><li>Civil Supervisor</li><li>Concierge</li><li>Carpenter - Joinery</li><li>Carpenter - Gypsum</li></ul>Job Requirements:<ul><li>Candidates withprevious experiencein Facility Management Services.</li><li>Candidates withEnglish speakingis a must.</li><li>Immediately joinersare highly preferred.</li></ul>Walk in Interview Schedule Details:Interview Date:Saturday, 18th October 2025Interview Time:10:00 AM to 02:00 PMInterview Location:Binghatti Industries FZCO, Dubai Silicon Oasis, Dubai.Direction:From CenterPoint/Rashidiya Bus Station, take Bus 320 towards Academic City and get down at the Silicon Oasis Headquarters 2 bus stop. From there, take a taxi to BinGhatti Industries.Google Map Location: What Documents to Bring:<ul><li>Updated CV</li><li>Copy of your passport</li></ul>

Binghatti Industries Walk-in Interview in Dubai

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