helpdesk technician

Point of Rental Software

<div><p><b>About Us</b></p><p>
Point of Rental Software is a global leader in rental management software, providing innovative</p><p>
point-of-sale and business solutions for the rental industry worldwide. With offices in Ft. Worth,</p><p>
TX, Reading, England, and Melbourne, Australia, we support thousands of rental businesses</p><p>
across the globe.</p><p>
We are expanding our Helpdesk Team in our Ft. Worth office and are looking for a driven,</p><p>
reliable, and approachable Helpdesk Technician to join our IT department.</p><p></p><p><b><br>
What You&rsquo;ll Do</b></p><p>
As a Helpdesk Technician, you&rsquo;ll provide technical support across a wide range of IT systems, infrastructure, and applications. You&rsquo;ll work closely with employees across all departments and offices, ensuring they have the tools and support needed to succeed.</p><p></p><p><b><br>
Key Responsibilities</b></p><p></p><p><i><br>
IT Hardware Procurement</i></p><ul><li>Manage employee laptop orders (Dell Premier, CDW &ndash; US/UK/AU)</li><li>Procure peripherals (Amazon) such as headsets and other equipment</li><li>Source various IT hardware for projects and daily operations</li></ul><p></p><p><i><br>
IT Helpdesk Administration</i></p><ul><li>Administer and resolve IT helpdesk tickets</li><li>Support employee onboarding and offboarding (accounts, hardware, permissions)</li><li>Manage user access requests, IAM administration, and application support</li></ul><p></p><p><i><br>
Server &amp; Systems Administration</i></p><ul><li>Maintain on-premises Windows Servers, Hyper-V, and Veeam Backup &amp; Replication</li><li>Administer Microsoft Active Directory and Microsoft Azure Entra ID</li><li>Manage AWS and Azure cloud environments, including networking and server administration</li></ul><p></p><p><i><br>
Network Administration</i></p><ul><li>Support SonicWall firewalls, Ubiquiti enterprise switches, and wireless LAN controllers</li><li>Maintain office and guest networks, including RADIUS authentication</li><li>Manage site-to-site VPNs to other offices and private cloud environments</li><li>Configure and troubleshoot client VPNs</li></ul><p></p><p><i><br>
Google Workspace Administration</i></p><ul><li>Manage email accounts and group permissions</li><li>Administer Google Drive and Shared Drive access</li></ul><p></p><p><i><br>
Documentation &amp; Knowledge Management</i></p><ul><li>Maintain IT documentation in Confluence and Wiki.js</li></ul><p></p><p><b><br>
Automation &amp; Scripting (Preferred Skills)</b></p><ul><li>Create automation scripts with PowerShell or Python</li><li>Utilize loops and &ldquo;for each&rdquo; statements to streamline tasks</li></ul><p></p><p><b><br>
What We&rsquo;re Looking For</b></p><p>
We are not just seeking technical expertise&mdash;we want someone who embodies the following</p><p>
traits:</p><ul><li>High initiative &ndash; You don&rsquo;t wait to be told; you anticipate problems and solve them.</li><li>Problem solver &ndash; You approach technical issues with creativity and persistence.</li><li>Self-learner &ndash; You are eager to expand your skills and stay current with new technologies.</li><li>Reliable &amp; accountable &ndash; You follow through on commitments and take ownership of your work.</li><li>Approachable &amp; collaborative &ndash; You build trust with colleagues and communicate effectively across teams.</li></ul><p></p><p><b><br>
Qualifications</b></p><ul><li>Experience in IT helpdesk, systems, or network administration roles (preferred 1&ndash;3 years)</li><li>Familiarity with Windows Server, Active Directory, and cloud platforms (AWS/Azure)</li><li>Knowledge of networking concepts (firewalls, switches, VPNs, wireless LAN)</li><li>Strong organizational and troubleshooting skills</li><li>Excellent communication and customer service mindset</li><li>Scripting experience with PowerShell or Python is a plus</li><li>This will be an in office Mon - Fri position. The hours expected will be from 8AM - 5PM CST.</li><li>Some on-call after hours availability will be required as needed.</li></ul><p></p><p><b><i>
Job Type</i></b><i>: Full-Time, Exempt. Base Salary + Benefits (Medical, Dental, Vision) + 120 Hours PTO + 100% 401(k) Matching (Up to 4%). Monday-Friday, 8am-5pm; Hybrid Environment.</i></p><p><i>
POR is an Equal Employment Opportunity employer and does not discriminate in hiring or employment practices. All qualified applicants will receive consideration without regard to race, color, sex, religion, national origin, citizenship, military service, veteran status, disability, genetic information, age, and any other characteristic protected by federal, state, or local laws. POR is committed to providing equal opportunity for all and reasonable arrangements for individuals with disabilities in employment. To request any special arrangements, please contact HR.</i></p></div>

Helpdesk Technician

BG Products, Inc.

<div><p><b>Job Purpose:</b></p><p>
Will be responsible for providing fast and useful assistance on computer systems by answering user questions on basic technical issues and offering advice on how to solve them. IT Support Technician assists in achieving the goals of the IT Department in the operation and maintenance of the personal computer network, hardware, and software applications.</p><p></p><p><b><br>
Duties &amp; Responsibilities
</b></p><p>Adheres to company polices and presents a professional, positive attitude at all times.</p><p>
Serve as the first point of contact for users seeking technical assistance over the phone or email.</p><p>
Perform remote troubleshooting through applied diagnostic techniques, support software and pertinent questions.</p><p>
Determine a course of action based on the issue and details provided by users.</p><p>
Direct unresolved issues to the next level of support personnel.</p><p>
Provide accurate information to users on IT products and services.</p><p>
Record events and problems and their resolution in logs.</p><p>
Pass on any feedback or suggestions by users as appropriate.</p><p>
Identify and suggest possible improvements to procedures.</p><p>
Assist with day-to-day IT operations including administrative procedures, asset management and inventory controls.</p><p>
Research new technology, stay current on technical literature and industry standards.</p><p>
Work overtime as needed, manage after-hour call backs and monitor operations remotely.</p><p>
Other duties as needed or assigned. Qualifications
</p><p>High school diploma or equivalent required. Trade schooling, Bachelors degree (B.A./B.S.) or professional training in
</p><p>network support or equivalent preferred, emphasis on helpdesk support is a plus.</p><p>
Must have a valid driver's license.</p><p>
Minimum two (2) years experience in helpdesk, network support, or other user role support required. Experience in a manufacturing environment preferred.</p><br>
<br>
Brand: BG Products Inc.
<br>
Address: 300 N River Derby, KS - 67037
<br>
Property Description: 3 - Derby, KS
<br>
Property Number: 3</div>

IT Help Desk Technician

YoSH

<div><p>We are looking for a skilled and reliable professional to join our team as an IT Technician. If you thrive in a dynamic environment, possess strong technical abilities, and have a passion for delivering excellent user support, we would love to hear from you.
</p><h2 class="jobSectionHeader"><b>
Key Responsibilities &ndash; IT Technician Support and Maintenance</b></h2><ul>
<li>Install, configure, and maintain computer hardware, software, networks, and related IT equipment across the organisation.</li>
<li>Provide proactive first and second-line technical support for all users, diagnosing and resolving IT issues promptly in line with service standards.</li>
<li>Monitor and maintain accurate records of IT assets, hardware inventory, and software licences using established asset management systems.</li>
<li>Troubleshoot problems with desktops, laptops, printers, and network devices, escalating issues when necessary in accordance with company guidelines.</li>
<li>Collaborate with IT colleagues to implement regular system updates, security patches, and antivirus processes to safeguard network integrity and data security.</li>
<li>Assist with the onboarding and offboarding of users by setting up accounts, deploying devices, and managing user permissions within company systems.</li>
<li>Support meeting rooms, AV systems, and remote conferencing tools to facilitate seamless business communications and operations.</li>
<li>Contribute to IT projects, including systems migrations, infrastructure upgrades, and digital transformation initiatives as directed by IT management.</li>
<li>Promote a positive IT service culture, maintaining professionalism and empathy in all user interactions, and providing clear instructions when needed.</li>
</ul><h3 class="jobSectionHeader"><b>Essential Skills &amp; Experience &ndash; IT Troubleshooting and End User Support</b></h3><ul>
<li>Proven experience in a hands-on IT Technician, IT Support, or Helpdesk role, preferably in a hospitality, office, or multi-department environment.</li>
<li>Excellent knowledge of Windows and Mac operating systems, MS Office Suite, and standard business applications.</li>
<li>Basic networking skills, including familiarity with TCP/IP, Wi-Fi configuration, and troubleshooting network connectivity issues.</li>
<li>Strong organisational skills with meticulous attention to detail and the ability to prioritise and resolve tasks efficiently.</li>
<li>Effective communication and interpersonal skills to support colleagues at all technical levels, both in-person and remotely.</li>
<li>Commitment to confidentiality, data protection, and compliance with all relevant IT security policies.</li>
<li>Ability to adapt to new technologies and willingness to learn as the IT environment evolves.</li>
</ul><h4 class="jobSectionHeader"><b>Desirable Qualifications &amp; Additional Experience &ndash; IT Certifications and Continuous Learning</b></h4><ul>
<li>Formal IT qualifications such as CompTIA A+, Microsoft Certified Professional, or equivalent (preferred).</li>
<li>Experience supporting hospitality-specific or property management systems.</li>
<li>Familiarity with cloud-based platforms (e.g., Office 365, Google Workspace) and remote management tools.</li>
<li>Awareness of current technology trends, cybersecurity threats, and best practices in IT service delivery.</li>
</ul><h5 class="jobSectionHeader"><b>Join Our Team &ndash; Professional Development and Supportive Culture</b></h5><ul>
<li>Be part of a supportive and collaborative team that values professional growth and ongoing training.</li>
<li>Opportunity to make a positive impact by ensuring business continuity and operational efficiency through robust IT support.</li>
<li>Inclusive and welcoming workplace where all individuals are respected and valued for their unique contributions.</li>
</ul><h6 class="jobSectionHeader"><b>Application Process &ndash; IT Technician Role</b></h6><p>
If you are enthusiastic about technology and dedicated to providing excellent IT user support, please submit your application with your CV and a brief cover letter outlining your relevant experience. We look forward to receiving your application.</p></div>

IT Technician

A'Sharqiyah University

<div></div><div><div><div><div><div><div><div><ul><li>Information Technology Services</li>
<li>Friday Oct 03, 2025
</li></ul></div></div></div><div><div><div><h4 class="jobSectionHeader"><b>Job Function</b></h4>
</div><p></p><p>The IT Technician is responsible for supporting the University IT infrastructure, ensuring reliable access to technology, and providing timely technical assistance</p>
</div><p></p><div><div><h4 class="jobSectionHeader"><b>Responsibilities</b></h4>
 </div><ul><li>Monitoring and maintaining IT systems to ensure optimal performance and accessibility.</li><li>
 Responding to user inquiries and providing guidance on the use of network applications and devices.</li><li>
 Delivering IT services in a prompt, efficient, and customer-focused manner.</li><li>
Assisting in maintaining IT documentation and adherence to operational standards.</li><li>
Ensuring all technology resources are up to date with appropriate hardware and software.</li><li>
Installing and configuring hardware and software on workstations.</li><li>
 Performing maintenance and repairs on IT equipment.</li><li>
Troubleshooting issues related to computers, printers, projectors, photocopiers, and audiovisual systems.</li><li>
Implementing and maintaining computer security measures.</li><li>
Configuring workstations within the network environment.</li><li>
 Providing technical support both on-site and remotely (via phone or email).</li><li>
 Managing and maintaining computer labs to ensure smooth operation.</li><li>
 Assisting with the setup and support of online interviews.</li><li>
Managing the movement and tracking of IT assets related to the Helpdesk section</li><li>
Providing technical support for events held in the auditorium.</li></ul><p>
Any other related tasks assigned by line manager.</p>
</div><div><div><h4 class="jobSectionHeader"><b>Experience</b></h4>
</div><p></p><p>Fresh graduate</p>
</div><p></p><div><div><h4 class="jobSectionHeader"><b>Skills</b></h4>
</div><ul><li>Working knowledge in computer hardware and software systems.</li><li>
Working knowledge in computer networks, network administration and installation.</li><li>
Working knowledge in computer troubleshooting</li><li>
Ability to install and administer computer hardware, software and networks.</li><li>
Analytical and problem solving skills</li></ul><br>
<p></p>
</div><div><div><h4 class="jobSectionHeader"><b>Qualification</b></h4>
</div><p></p><p>Bachelor degree from an accredited university in IT or Computer Science or related field.</p>
</div></div></div><p></p><div><div><div><h4 class="jobSectionHeader"><b>Job Overview</b></h4>
</div><ul><li>Job nature : Full Time</li>
<li>Posted date : Thursday Sep 18, 2025</li>
<li>Closing date : Friday Oct 03, 2025</li>
</ul><div><div>
</div></div></div><div><div><h4 class="jobSectionHeader"><b>Contact Information</b></h4>
</div><ul><li>0096825401000
</li><li>0096825401000
</li><li>info@asu.edu.om</li></ul></div></div></div></div></div>

ZAK Solutions for Computer systems

<ul><li><b>Overview</b></li></ul><p>We are seeking a skilled IT Technician to join our dynamic team. The ideal candidate will be responsible for providing technical support and ensuring the smooth operation for our Client infrastructure. This role requires a strong understanding of computer systems, networking, and customer service to effectively assist users with their technical issues.</p><p><b>Responsibilities &amp; Tasks </b></p><p>&#10146; Experienced in Troubleshooting of hardware and software for PCs &amp; Peripherals</p><p>&#10146; preparing PC&rsquo;s/Laptops for Fresh installation of OS and other applications</p><p>&#10146; Install and configure Network devices such as Printers, Scanners, Barcode devices in the network</p><p>&#10146; Experienced in Migration/Upgrade of Microsoft Windows and Microsoft Office</p><p>&#10146; Proficiency in Backup and Restore mechanisms as required by users</p><p>&#10146;Maintain and troubleshoot computer hardware, Software and network related problems</p><p>&#10146; Configuration and fine&#8208;tuning of existing applications on PCs</p><p>&#10146; Ability to learn about new applications and software&rsquo;s</p><p>&#10146; Hardware peripherals upgrades and replacements</p><p>&#10146; Fine tuning the Hardware performance using Firmware updates</p><p>&#10146; Strong communication skills for handling user calls</p><p>&#10146; Good written skills for logging in Incident and updating the troubleshooting logs</p><p>&#10146; Ability to identify the issue on the call and solve it remotely</p><p>&#10146;Hardworking and capable of working under pressured deadline</p><p>&#10146;Managing and Troubleshooting Microsoft Office 365 Application</p><p>&#10146;Co-ordination with Helpdesk to resolve the all the LAN users&rsquo; issues on priority basis.</p><p>&#10146;Support users via phone, email and remote desktop tools (AnyDesk, ManageEngine. est.).</p><p><b>-Location &ndash;</b> Bahrain</p><p><b>Experience :-</b> 3+ years of relevant work experience.</p><p><b>Education </b>- Bachelor Degree in IT or Related field,additional IT certifications will be added value</p><p>Candidates available locally in Bahrain shall be preferred.</p><p>Candidate should have valid Bahraini Driving Licenses</p><p>Job Types: Full-time, Contract</p><p>Job Types: Full-time, Contract<br/>Contract length: 12 months</p><p>Pay: BD250.000 - BD350.000 per month</p><p>Ability to commute/relocate:</p><ul><li>Manama: Reliably commute or planning to relocate before starting work (Required)</li></ul>

Axiom Technologies

<div><p><b>Axiom Technologies</b> is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com.</p>
<p>We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization&rsquo;s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.</p>
<h2 class="jobSectionHeader"><b>Key Responsibilities:</b></h2>
<ul><li>Provide first- and second-level support for desktops, laptops, printers, and mobile devices.</li>
<li>Respond to service requests and incidents via ticketing system, phone, or in-person.</li>
<li>Install, upgrade, and maintain operating systems (Windows/macOS/Linux) and software applications.</li>
<li>Troubleshoot hardware, software, and peripheral issues (monitors, keyboards, docking stations, etc.).</li>
<li>Set up and configure new employee workstations, including user accounts and permissions.</li>
<li>Maintain asset inventory and ensure accurate documentation of IT equipment.</li>
<li>Assist with onboarding/offboarding of employees from a technical perspective.</li>
<li>Support remote users with VPN, remote desktop, and connectivity issues.</li>
<li>Collaborate with other IT teams on escalated issues or project-related tasks.</li>
<li>Follow security protocols and assist with antivirus, patching, and data protection policies.</li>
</ul><h2 class="jobSectionHeader"><b>Qualifications Required:</b></h2>
<p>Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field (or equivalent experience).<br>
1+ year of experience in a desktop support, helpdesk, or IT technician role.<br>
Strong knowledge of Windows OS, Office 365, and basic networking concepts.<br>
Familiarity with ticketing systems like ServiceNow, Zendesk, or JIRA.<br>
Excellent communication and interpersonal skills.<br>
Strong troubleshooting and problem-solving abilities.</p>
<h2 class="jobSectionHeader"><b>Preferred:</b></h2>
<p>Experience with macOS or Linux environments.<br>
IT certifications such as CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator.<br>
Experience with Active Directory, Group Policy, and remote management tools (e.g., SCCM, Intune, or JAMF).</p><br>
<h2 class="jobSectionHeader"><br>
<b>Working Conditions:</b></h2>
<p>On-site support may be required.<br>
Occasional lifting of equipment (up to 25 lbs).<br>
Flexible schedule or after-hours support may be needed during maintenance windows or emergencies.</p>
<p><b>What next?</b></p>
<p>If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to careers.eu@axiomtechnologies.com</p></div><p></p>

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