helpdesk technician

Kleberg Bank

<div>
 
 Description
 
 
 
 
 Job Summary
 
 
 
 Kleberg Bank, N.A. believes that the customer&rsquo;s experience is our Brand. Each individual at Kleberg Bank, N.A. is committed to providing &ldquo;Excellent&rdquo; customer service. The Helpdesk Technician role reports directly to the Bank's IT Manager. The Helpdesk Technician uses interpersonal, communication, and technical skills. The technician will diagnose and resolve issues by asking probing questions, and also by using the knowledge base, remote access, and enterprise tools. The Helpdesk Technician will increase employee efficiency and Kleberg Bank competitiveness through technology support.
 
 
 
 Essential Duties
 
 
 
 Perform other duties as assigned and including, but not limited to, items detailed below.
 
 
 <ul>
 <li>
 Sustain the bank's technological systems including the LAN connectivity, telecommunications, network hardware, personal/server computer hardware, end user support
 </li>
 <li>
 Manage Service Desk tickets in a timely manner using various tactics as needed.
 </li>
 <li>
 Serve as the first point of contact for internal customers seeking technical assistance over the phone, chat, and email.
 </li>
 <li>
 Using your interpersonal, communication, and technical skills, you will diagnose and resolve issues by asking probing questions, knowledge base, remote access, and enterprise tools.
 </li>
 <li>
 Actively participate in the following: procedure updates &amp; improvements, knowledge base documentation &amp; maintenance, and recommendations for systemic changes to improve the Bank's IT environment posture and user experience.
 </li>
 <li>
 Researching and implementation of new technology within the Bank.
 </li>
 <li>
 Execution of special projects as they apply to technology
 
 
 </li>
 </ul>
 
 Supervisor Responsibilities
 
 
 
 This job has no supervisory responsibilities.
 
 
 
 Education And/or Experience
 
 
 
 Candidate should be working toward or possess a bachelor&rsquo;s degree or associate degree;
 
 
 Or candidate should have one to two years related experience and/or training; Or equivalent combination of education and experience.
 
 
 
 Physical Demands
 
 
 
 The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
 <ul>
 <li>
 While performing the duties of this job, the employee is frequently required to sit; use hands to manipulate, handle, or feel; and talk or hear.
 </li>
 <li>
 The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, crawl, and/or smell.
 </li>
 <li>
 The employee must occasionally lift and/or move more than 100 pounds.
 </li>
 <li>
 Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
 
 
 </li>
 </ul>
 
 Work Environment
 
 
 
 The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
 While performing the duties of this job, the employee is occasionally exposed to airborne particles, and risk of electrical shock. The noise level in the work environment is usually moderate.
 
 
 
 Service and Attitude
 
 
 
 It must be the pursuit of each individual at Kleberg Bank, N.A. to achieve excellence. This achievement is founded in an individual&rsquo;s responsibilities and performance within the organization. Therefore, it is the responsibility of all members of the Kleberg Bank Team: To have a comprehension of the bank's services so that each of us is qualified and efficient in providing high quality results for the employees, customers, shareholders, and the community that we serve. To maintain a positive attitude that is acquired through the timely resolution of problems. A positive attitude is infectious and each of us is 100% responsible for the attitude of those around us (staff and customer), and 100% responsible for their own personal attitude.
 
 
 
 AAP/EEO Statement
 
 
 
 Kleberg Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status of protected veteran, among other things or status as a qualified individual with a disability.
 
 
 
 Other Duties
 
 
 
 Duties, responsibilities and activities may change at any time with or without notice.
</div>

Helpdesk Technician

Arrowhead Pharmaceuticals

<div><div>Arrowhead Pharmaceuticals, Inc. (Nasdaq: ARWR) is a clinical stage biopharmaceutical company that develops medicines that treat intractable diseases by silencing the genes that cause them. Using a broad portfolio of RNA chemistries and efficient modes of delivery, Arrowhead therapies trigger the RNA interference mechanism to induce rapid, deep, and durable knockdown of target genes. RNA interference, or RNAi, is a mechanism present in living cells that inhibits the expression of a specific gene, thereby affecting the production of a specific protein. Arrowhead's RNAi-based therapeutics leverage this natural pathway of gene silencing.

Arrowhead is focused on developing innovative drugs for diseases with a genetic basis, typically characterized by the overproduction of one or more proteins that are involved with disease. The depth and versatility of our RNAi technologies enables us to potentially address conditions in virtually any therapeutic area and pursue disease targets that are not otherwise addressable by small molecules and biologics. Arrowhead is leading the field in bringing the promise of RNAi to address diseases outside of the liver, and our clinical pipeline includes disease targets in the liver and lung with a promising pipeline of preclinical candidates.

Arrowhead's corporate headquarters is in Pasadena, CA with research and development teams in Madison, WI &amp; San Diego, CA, and a state of the art manufacturing facility in Verona, WI. Our employees are nimble, science-driven innovators who are collaborating to bring new therapies to patients in need.</div>
The Position

We're looking for a detail-oriented Help Desk Technician to provide front line support for our users across a hybrid Windows Active Directory and Microsoft Entra ID environment. You'll resolve incidents, fulfill service requests, and assist with endpoint configuration and compliance using Microsoft Intune. The ideal candidate is customer focused, calm under pressure, and comfortable troubleshooting across Windows, Microsoft 365, and basic networking.

Responsibilities
<ul>
<li>Provide Tier 1&ndash;2 support via phone, chat, email, and remote tools; document all work in the ticketing system and meet SLAs.</li>
<li>Troubleshoot Windows 11 issues (login, profiles, performance, application errors, updates).</li>
<li>Support Microsoft 365 Office suite and basic Exchange Online tasks (mailbox access, distribution lists, shared mailboxes).</li>
<li>Assist with account lifecycle in Windows Active Directory (user creation, group membership) and Microsoft Entra ID (cloud accounts, app assignments).</li>
<li>Enroll and manage devices using Intune (Windows, iOS/iPadOS, Android): configuration profiles, compliance policies, and feature updates.</li>
<li>Assist with OS image creation and deployment, application packaging and installation (Win32/MSIX), and troubleshoot install/update failures.</li>
<li>Diagnose and resolve issues with laptops/desktops, docking stations, monitors, webcams, headsets, printers/MFDs.</li>
<li>Coordinate warranty/repair, RMA, and hardware inventory updates.</li>
<li>Basic troubleshooting of network connectivity (DNS, DHCP, Wi Fi) and remote access clients.</li>
<li>Create/update knowledge base articles, quick start guides, and runbooks.</li>
<li>Identify recurring issues, propose fixes, and escalate appropriately.</li>
</ul>
Requirements
<ul>
<li>Technical degree in an information technology related field</li>
<li>1&ndash;3 years in a help desk or desktop support role in a Windows enterprise environment.</li>
<li>Hands on experience with Active Directory and Microsoft Entra ID for identity and access tasks.</li>
<li>Practical knowledge of Microsoft Intune for device enrollment, policy management, app deployment, and compliance.</li>
<li>Proficiency with Windows 11, Microsoft 365 apps, and common endpoint drivers/peripherals.</li>
<li>Familiarity with PowerShell for routine administrative tasks (e.g., querying AD users/groups, basic Intune/Graph scripts).</li>
<li>Solid grasp of TCP/IP fundamentals, DNS, DHCP, and Wi Fi troubleshooting.</li>
<li>Strong communication skills; ability to explain technical topics to non-technical users.</li>
</ul>
Preferred
<ul>
<li>Bachelor's degree in Computer Science or a related field</li>
<li>CompTIA A+, Network+, or Microsoft Certified: MD 102 (Endpoint Administrator)</li>
<li>Scripting beyond fundamentals (PowerShell modules like Az, MSGraph, Intune).</li>
<li>Exposure to Exchange Online, Teams telephony, Bitlocker and OneDrive sync conflict resolution.</li>
<li>Knowledge of Entra ID Connect / Cloud Sync concepts and hybrid identity basics.</li>
<li>Familiarity with MacOS basics and mobile device management (iOS/Android) within Intune.</li>
</ul><div>
Arrowhead provides competitive salaries and an excellent benefit package.
All applicants must have authorization to work in the US for a company.
California Applicant Privacy Policy</div></div>

CyberCoders

<div>
 
 IT Helpdesk Technician (Tier 1)
 
 
 
 Salary range: $45,000 to $55,000
 
 
 
 
 Onsite in Fairfield CT, local candidates only please
 
 
 
 
 About the Role:
 
 
 We're seeking an
 
 IT Helpdesk Technician (Tier 1)
 
 to ensure smooth daily operations by providing technical support, managing routine IT tasks, and leveraging strong technical skills with Microsoft Office and internal software tools. This role is ideal for someone who is detail-oriented, adaptable, and passionate about delivering excellent customer service.
 
 
 You will be part of a team of 3 on the Helpdesk. You will be located in our Fairfield, CT office, supporting that office and the entire company across the country. &nbsp;We are about 300 employees strong.
 
 
 Key Responsibilities:
 
 <ul>
 <li>
 Create, update, and close support tickets with clear documentation.
 </li>
 <li>
 Assist users with basic hardware, software, and login issues.
 </li>
 <li>
 Collaborate with other departments or team members for complex problem resolution.
 </li>
 <li>
 Coordinate with vendors for equipment or service support and repairs.
 </li>
 <li>
 Keep users informed about the status of their requests.
 </li>
 <li>
 Document troubleshooting steps and solutions for future reference.
 </li>
 <li>
 Support onboarding of new users, perform basic system maintenance, and track IT equipment.
 </li>
 </ul>
 
 
 Travel:
 
 Approximately 10%.
 
 
 Qualifications:
 
 <ul>
 <li>
 
 Experience:
 
 <ul>
 <li>
 2+ years in a customer service-focused role with strong communication and client-support skills.
 </li>
 <li>
 1+ year in IT Helpdesk or technical support, including troubleshooting hardware, software, and user-access issues. This is a Tier 1 position.
 </li>
 <li>
 Financial services experience is a huge plus
 </li>
 </ul>
 </li>
 <li>
 
 Skills &amp; Competencies:
 
 <ul>
 <li>
 
 Relationship Management:
 
 Build and maintain positive working relationships internally and externally.
 </li>
 <li>
 
 Needs Assessment:
 
 Anticipate and respond effectively to organizational and client needs.
 </li>
 <li>
 
 Teamwork &amp; Collaboration:
 
 Work cooperatively, follow direction, and take initiative when appropriate.
 </li>
 <li>
 
 Organization &amp; Prioritization:
 
 Strong attention to detail with the ability to prioritize tasks and make timely decisions.
 </li>
 <li>
 
 Accuracy &amp; Reliability:
 
 Deliver consistent, high-quality work with attention to detail.
 </li>
 </ul>
 </li>
 </ul>
 
 
 Benefits
 
 
 
 Medical
 
 PTO
 
 Holidays
 
 
 
 
 Email Your Resume In Word To
 
 
 Rhona.Kannon@CyberCoders.com
 
 Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply.
 
 Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : RK3-1977757 -- in the email subject line for your application to be considered.
 
 Rhona Kannon - Principal Director
 
 
 For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This is a new role.
 
 
 This job was first posted by CyberCoders on 02/13/2026 and applications will be accepted on an ongoing basis until the position is filled or closed.
 
 
 
 CyberCoders is proud to be an Equal Opportunity Employer
 
 
 
 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results.&nbsp; CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at&nbsp;Benefits@CyberCoders.com&nbsp;to make arrangements.
 
 
 Copyright 1999 - 2026. CyberCoders , Inc. All rights reserved.
 
 
 
</div>

IT Helpdesk Technician (Tier 1)

<div><div>Arrowhead Pharmaceuticals, Inc. (Nasdaq: ARWR) is a clinical stage biopharmaceutical company that develops medicines that treat intractable diseases by silencing the genes that cause them. Using a broad portfolio of RNA chemistries and efficient modes of delivery, Arrowhead therapies trigger the RNA interference mechanism to induce rapid, deep, and durable knockdown of target genes. RNA interference, or RNAi, is a mechanism present in living cells that inhibits the expression of a specific gene, thereby affecting the production of a specific protein. Arrowhead's RNAi-based therapeutics leverage this natural pathway of gene silencing.

Arrowhead is focused on developing innovative drugs for diseases with a genetic basis, typically characterized by the overproduction of one or more proteins that are involved with disease. The depth and versatility of our RNAi technologies enables us to potentially address conditions in virtually any therapeutic area and pursue disease targets that are not otherwise addressable by small molecules and biologics. Arrowhead is leading the field in bringing the promise of RNAi to address diseases outside of the liver, and our clinical pipeline includes disease targets in the liver and lung with a promising pipeline of preclinical candidates.

Arrowhead's corporate headquarters is in Pasadena, CA with research and development teams in Madison, WI &amp; San Diego, CA, and a state of the art manufacturing facility in Verona, WI. Our employees are nimble, science-driven innovators who are collaborating to bring new therapies to patients in need.</div>
The Position

The Help Desk Technician will manage end user services for the San Diego site. The environments are a blend of offices, labs and GxP facilities. This role will also assist in supporting current IS Laboratory Operations for all lab computer solutions for the research community at large. As Arrowhead rapidly grows, there is an increase in critical laboratory instrumentations that require interfacing with Arrowhead infrastructure.

Responsibilities
<ul>
<li>Provide smooth instrument operations in all Arrowhead research sites.</li>
<li>Work with Research Informatics and the greater IS &amp; Informatics team to remove roadblocks and continue its growth as a high-performing team.</li>
<li>Be a main point of contact and facilitator for all instrument computer systems related activities, not including functions and operation of instruments.</li>
<li>Work with Information Security to maintain instrument PC patching and testing of patches as required.</li>
<li>Administrate and manage users on required systems.</li>
<li>Develop instrument automation processes as necessary by user requirements and needs.</li>
<li>Apply industry level Agile Project Management and Software Development Life Cycle (SDLC) Practices to manage installations and systems.</li>
<li>Triage incoming support requests and assigns to appropriate team members.</li>
<li>Oversee the onboarding and initial technology training of new Arrowhead employees.</li>
<li>Ensure customer service is timely and accurate.</li>
<li>Analyze and perform advanced maintenance and repairs of personal computer hardware, software, and peripherals for enterprise customers, including remote users and sites.</li>
<li>Oversee the PC life cycle &ndash; forecasting, purchasing, imaging, deploying, migrating, and retiring PCs.</li>
<li>Maintain current knowledge of Windows 11, MacOS, and Office 365.</li>
<li>Support and troubleshoot video conferencing issues (Teams and Zoom) on PCs and in conference room environments.</li>
<li>Active Directory administration of individual and group accounts.</li>
<li>Maintaining accurate and up-to-date equipment inventory and configuration details.</li>
<li>Support software asset management including license compliance and configuration management and responds to audit inquiries regarding software licensing.</li>
<li>Assist in problem management efforts as needed. (e.g., service outages)</li>
<li>Work closely with Information Systems &amp; Informatics business partners in support of labs, in particular the Benchtop Support team.</li>
</ul>
Requirements
<ul>
<li>Technical degree in an information technology related field.</li>
<li>1+ years of experience working with instrument systems.</li>
<li>Experience and knowledge in Windows OS, AWS cloud instance deployments, Active Directory, Systems Security, Systems Architecture, PC Hardware interfaces, Network</li>
<li>1&ndash;3 years in a help desk or desktop support role in a Windows enterprise environment.</li>
<li>Hands on experience with Active Directory and Microsoft Entra ID for identity and access tasks.</li>
<li>Practical knowledge of Microsoft Intune for device enrollment, policy management, app deployment, and compliance.</li>
<li>Proficiency with Windows 11, Microsoft 365 apps, and common endpoint drivers/peripherals.</li>
<li>Familiarity with PowerShell for routine administrative tasks (e.g., querying AD users/groups, basic Intune/Graph scripts).</li>
<li>Solid grasp of TCP/IP fundamentals, DNS, DHCP, and Wi Fi troubleshooting.</li>
<li>Strong communication skills; ability to explain technical topics to non-technical users.</li>
</ul>
Preferred
<ul>
<li>Bachelor's degree in Computer Science or a related field</li>
<li>CompTIA A+, Network+, or Microsoft Certified: MD 102 (Endpoint Administrator)</li>
<li>Scripting beyond fundamentals (PowerShell modules like Az, MSGraph, Intune).</li>
<li>Exposure to Exchange Online, Teams telephony, Bitlocker and OneDrive sync conflict resolution.</li>
<li>Knowledge of Entra ID Connect / Cloud Sync concepts and hybrid identity basics.</li>
<li>Familiarity with MacOS basics and mobile device management (iOS/Android) within Intune.</li>
</ul><div>
Arrowhead provides competitive salaries and an excellent benefit package.
All applicants must have authorization to work in the US for a company.
California Applicant Privacy Policy</div></div>

CIU Networks, Inc.

Job DescriptionCIU Networks, Inc. provides MSP support to Los Angeles and Orange County areas. We take a proactive approach to keep our clients' computer, network and security systems up-to-date and protected.We are looking for an energetic Help Desk Technician to provide remote helpdesk support for our broad range of clients.As a Help Desk Technician, you will be responsible for answering incoming phone calls to triage inbound support tickets and provide Level I Help Desk supportRequired Skills:<ul><li>Minimum 1-year work experience in supporting Information Technology (IT).</li><li>Willing to learn and adapt to new technologies.</li><li>Willing to work overtime as necessary.</li><li>Able to work efficiently and effectively with team members during heavy workloads.</li><li>Be detail-oriented, especially with documentation.</li><li>Prioritize and effectively resolve help desk tickets.</li></ul>Technical Skills:<ul><li>Proficiency in Microsoft Office applications</li><li>Cloud Base admin / 365 Security / Sharepoint Management</li><li>Previous experience in a help desk or Level I IT support role</li><li>Business App installation and Upgrades</li><li>Ability to troubleshoot software-related issues</li></ul>Responsibilities:<ul><li>Answering incoming IT support calls via phone and IT Service Desk ticketing system.</li><li>Providing timely support to end users of PCs and network devices, and multiple business applications.</li><li>Identifying, investigating and remediating alerts as part of our network operations center team.</li><li>Establishing and maintaining an excellent working relationship with end users.</li><li>Investigating and solving desktop and other systems-related issues.</li><li>Presenting information clearly and logically with the ability to explain technical issues in plain, non-technical language.</li><li>Recognizing high-priority issues and responding accordingly.</li><li>Assisting fellow team members and performing other duties as needed.</li></ul>Job Type: Full-timePay: $23.00 - $25.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Flexible schedule</li><li>Health insurance</li><li>Paid time off</li></ul>Compensation Package:<ul><li>Overtime pay</li></ul>Schedule:<ul><li>8 hour shift</li><li>Monday to Friday</li><li>Overtime</li></ul>Education:<ul><li>High school or equivalent (Preferred)</li></ul>Experience:<ul><li>IT support: 1 year (Required)</li></ul>Work Location: In person

IT HelpDesk Technician I

Secur-Serv

<div>Secur-Serv is a leading managed services provider of IT, print, and hardware services, with a security focus at the core of every service. Secur-Serv provides nationwide, on-site service to businesses of every size, focusing on the financial, manufacturing, transportation, and healthcare industries.
Secur-Serv is headquartered in Omaha, NE, and able to service our customers throughout the continental United States and Canada.
Why Secur-Serv? 
Join Secur-Serv because we are committed to professional and personal growth, working with employees to develop a defined career path and helping them achieve their career goals with internal and external training and tuition reimbursement. We empower our employees to innovate and be a part of solutions that improve processes, systems, and transformation. We recognize and provide an environment where each and every employee can make an impact.<ul><li>
We have a generous benefits package for our full-time employees, which includes a copay medical plan option, HSA medical plans with employer contributions to your HSA Account, dental, vision, company-paid life insurance, and company-paid short- and long-term disability coverage.</li><li>
Plan for your future with Secur-Serv&rsquo;s 401K savings plan with a generous company match. You are vested on your first day of eligibility in the plan.</li><li>
Participate in our company wide well-being program that also serves to lower your annual health insurance premiums.</li><li>
Explore new education and training opportunities with our Tuition Reimbursement Plan which covers up to $5,250, or use our LinkedIn Learning platform to develop your skills and career.</li></ul> 
This is a remote, work-from-home position, and all qualified candidates are encouraged to apply in the continental U.S., with the exception of candidates from Colorado, California, Washington, Maryland, New York, Hawaii, Illinois, or New Jersey. 
 
POSITION SUMMARY 
The Tier 2 Help Desk Technician performs technical support for our client environments and is based out of Secur-Serv's Network Operation Center in Omaha, NE. 
 
ESSENTIAL RESPONSIBILITIES<ul><li>
Supports activities include, but are not limited to, remote help desk troubleshooting, workstation and server troubleshooting, router and network troubleshooting and administrative tasks such as user creation and authorization; software updates; and configuration or drivers and settings on personal computing devices and printers.</li><li>
Troubleshoot and maintain servers, workstations, networking equipment and software applications.</li><li>
Provide technical support services to clients using over the phone software</li><li>
Monitoring of client system environments and functions</li><li>
Escalate appropriate technical issues in a timely manner</li><li>
Participate in the on-call rotation</li><li>
Meets all attendance requirements</li><li>
Other duties assigned 
</li></ul>
REQUIREMENTS<ul><li>
High School Diploma or equivalent
</li><li>Minimum of 2 years of IT experience</li><li>
Mobile Phone Support</li><li>
Microsoft Windows 7 and 10</li><li>
Office 365</li><li>
Active Directory Experience</li><li>
Remote Desktop Services</li><li>
Remote Troubleshooting / Help Desk Experience</li><li>
Working with Networking Equipment</li><li>
Customer First-Focus</li><li>
Exceptional communication skills with customers and coworkers</li><li>
Valid Driver's License</li><li>
A quick learner in a fast-paced environment</li><li>
Outgoing and Energetic with a positive attitude</li><li>
An understanding, and ability to use computers</li><li>
Ability to work both as an individual and as a team member</li><li>
Ability to multitask 
</li></ul>
PREFERRED SKILLS/EXPERIENCE<ul><li>
Light Serve experience 
</li></ul>
PHYSICAL/MENTAL REQUIREMENTS<ul><li>
Sit Frequently at a desk</li><li>
Frequent fine hand and finger movements (keyboard, writing, mouse movement)</li><li>
Continual close visual acuity for reading</li><li>
Hear and speak to communicate effectively within and outside of company</li><li>
May be required to lift/push/pull up to 10 pounds for set up/movement of office equipment,</li><li>
Mental Requirements &ndash; must be able to consistently:<ul><li>
Learn new tasks</li><li>
Remember processes</li><li>
Maintain focus</li><li>
Complete tasks independently</li><li>
Make timely decisions in the context of a workflow</li><li>
Ability to communicate effectively</li><li>
Able to adhere to process protocol in a timely manner</li><li>
Able to adhere to process protocol in a timely manner</li></ul></li></ul> 
WE ARE AN EQUAL OPPORTUNITY EMPLOYER.
 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Applicants who have disabilities may request that accommodations be made in order to complete the selection process by contacting our People Department by emailing Hiring@Secur-serv.com or calling 402.697.3039.
EEO is the law. To review your rights under Equal Employment Opportunity please visit: www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. 
 
Secur-Serv Drug &amp; Alcohol Use Policy
OfOG1PJkFS</div>

Tier 2 Helpdesk Technician

Lensa

<div>
 Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Insight Global. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice.
 
 
 
 Job Description
 
 
 
 Insight Global is looking for a Desktop Support Technician for a large healthcare company in Orange, CA. The Desktop Support Technician is responsible for maintaining computer equipment and providing support to anyone within an organization who needs technological assistance. They do everything from perform maintenance to configure components and software and install routine updates to system software. This individual will focus on support of the client's new clinics throughout OC / LA / IE, there will be a company vehicle to use for the travel.
 
 
 We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .
 
 
 To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
 
 
 
 Skills And Requirements
 
 
 
 <ul>
 <li>
 4+ years of experience within an IT helpdesk / Desktop Support Technician role
 </li>
 <li>
 4+ years of experience supporting a Windows environment
 </li>
 <li>
 4+ years of experience with a ticketing systems
 </li>
 <li>
 Enterprise Experience
 </li>
 <li>
 2+ years of experience within a Hospital Environment
 </li>
 <li>
 Covid-19 Vaccine and Booster
 </li>
 <li>
 Flu Shot / Open to wearing a mask during flu season
 </li>
 <li>
 Valid Driver's License
 </li>
 <li>
 High School diploma - Strong communication skills
 </li>
 <li>
 A+, N+, S+, or CCNA Certification
 </li>
 <li>
 ServiceNow Experience
 
 
 </li>
 </ul>
 If you have questions about this posting, please contact support@lensa.com
</div>

IT helpdesk / Desktop Support Technician

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