hotel assistant general manager

Hilton

<div>Personal Assistant to General Manager
An Administrative Assistant maintains an efficient and effective Executive Office via the distribution of internal and external mail, independent correspondence and up-to-date registry system. 
 
What will I be doing? 
A Personal Assistant to the General Manager maintains an efficient and effective Executive Office via the distribution of internal and external mail, independent correspondence and up-to-date registry system. Specifically, a Personal Assistant to the General Manager will perform the following tasks to the highest standards:
<ul><li>Assist the General Manager in recruitment process of expatriates and coordinate the application of related work visas and permits. Responsible for maintenance of expatriate associates personal files including contract, leave and travel administration to ensure they are kept updated and in strict confidence</li>
<li>Compile and submit management reports in a timely manner</li>
<li>Attend and record minutes of meetings (ie. OMM and Excom meetings); oversee the accurate translation of OMM minutes for Party A</li>
<li>Monitor administration standards to ensure adherence with corporate guidelines</li>
<li>Responsible for the effective translation and prompt circulation of government documents to ensure stipulations are complied</li>
<li>Supervise the day-to-day functions of Secretary; review performance standards of departmental secretaries and recommend or develop/conduct appropriate training/counselling sessions</li>
<li>Co-ordinate special reservation requests made through the Executive Office</li>
<li>Complete other duties as assigned</li>
</ul>What are we looking for? 
Personal Assistants to the General Manager serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>Minimum 5 years relevant experience (preferably in a medium to large size hotel); 3 of which must be in a similar capacity</li>
<li>Good understanding of hotel operations, practices and procedures</li>
<li>Proficient with MS Word, Excel, PowerPoint and Outlook and office equipment</li>
<li>Strong communication and human-relation skills</li>
</ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
<ul><li>Degree in Business Administration or equivalent preferred but not required. Additional relevant work experience may substitute for degree</li>
<li>Certification: Certification in Secretarial/Administration skills</li> 
</ul> 
 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Personal Assistant to General Manager

Holiday Inn Express and Suites

<div>We're searching for an experienced assistant general manager to help our general manager plan and oversee the hotel's day-to-day operations. When the general manager is unavailable, you will be in charge of supervising personnel, dealing with client problems, and ensuring that our customers enjoy a 5-star experience. Our ideal candidate is enthusiastic about providing exceptional customer service while adhering to hotel budget and quality standards. A bachelor's degree in hospitality management and three years of managerial experience in the hospitality business are strongly preferred. Apply now if this seems like an exciting new opportunity to you!Compensation:
$50,000 - $65,000 yearly
Responsibilities:<ul><li>
Facilitates management of the hotel's human resources functions, such as HR administration, turnover control, staff motivation, and employee development and retention</li>
<li>Compose an annual budget in coordination with department heads and the general manager, and perform audits throughout the year to ensure profitability</li>
<li>Analyze the performance of each department, report any problem areas, and make recommendations to improve profitability for hotel operations</li>
<li>Manage compliance with company or brand established policies and procedures and any local, state, and federal laws and regulations</li>
<li>Consult with the general manager to ensure that all guest service standards are met daily</li>
</ul>
<ul><li>Manage a team of front office &amp; back of house associates in order to meet goals of retention, training, customer loyalty, and cost controls.</li></ul>
Qualifications:<ul><li>
3+ years of experience working in a hotel or the hospitality industry required</li>
<li>Possess excellent organizational skills, communication skills, and problem-solving skills</li>
<li>This position requires a high school diploma or GED, and a bachelor's degree with preference given to those with a hospitality management degree</li>
<li>You must have previous experience in a manager role overseeing a team, preferably in a hospitality role</li>
<li>This role requires a strong emphasis on putting the guest first and providing exceptional customer service</li>
</ul>About Company 
Founded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 500 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation&rsquo;s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of &ldquo;if we take care of our employees, then our employees will take care of our guests,&rdquo; our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.</div>

Assistant Hotel General Manager

Naumi Hotel Dubai

General Manager &ndash; Naumi Hotel Dubai &ldquo;Lead Dubai&rsquo;s most daring boutique hotel, where no two days &ndash; or guests &ndash; are ever the same.&rdquo;About Naumi Hotel DubaiNaumi Hotel Dubai is a design‑led, lifestyle hotel in the heart of Barsha Heights, created for modern travellers who crave personality over predictability. Part of the Naumi Group, this property blends art, technology and heartfelt hospitality to deliver unforgettable guest experiences across Asia Pacific and the Middle East.The opportunityAs General Manager, you will be the driving force behind:<ul><li>Crafting a standout guest experience that turns first time visitors into lifelong fans.</li><li>Owning the full P&amp;L, delivering ambitious commercial results while nurturing a high performance culture.</li><li>Championing Naumi&rsquo;s brand in Dubai, building strong relationships with owners, corporate partners and the local community.</li><li>Leading, mentoring and inspiring a diverse team to deliver consistently exceptional, personalised service.</li><li>Steering all hotel operations, rooms, F&amp;B, revenue, sales, finance and engineering &ndash; with an eye for detail and innovation.</li></ul>About youYou are a commercially savvy hotel leader who loves shaking up &ldquo;how it&rsquo;s always been done&rdquo; and creating something memorable.You will bring:<ul><li>Proven experience as a General Manager (or strong Hotel Manager/Cluster GM stepping up) in upscale lifestyle or boutique hotels.</li><li>Deep understanding of the Dubai/Middle East hospitality market, including owner relations and local regulations.</li><li>A track record of delivering strong GOP and revenue growth while protecting guest satisfaction and brand reputation.</li><li>Inspirational people leadership &ndash; you coach, empower and hold your team to high standards.</li><li>Comfort with systems, data and digital tools to make smart, fast decisions.</li><li>Exceptional communication skills and confidence representing the hotel externally.</li></ul>Why join Naumi?<ul><li>A chance to shape and grow an emerging lifestyle brand in the Middle East.</li><li>Ownership support with genuine appetite for innovation and new ideas.</li><li>Competitive salary, performance incentives and benefits package.</li><li>Career growth opportunities across Naumi&rsquo;s Asia Pacific and Middle East portfolio.</li></ul>How to applyReady to put your stamp on Naumi Hotel Dubai? Apply now with your CV and a brief cover letter outlining:<ul><li>Your most impactful GM (or hotel leadership) achievement.</li><li>How you would make Naumi Hotel Dubai the &ldquo;most talked‑about&rdquo; boutique stay in the city.</li></ul>Shortlisted candidates will be contacted for a confidential conversationJob Types: Full-time, Permanent

General Manager – Naumi Hotel Dubai

Radisson Beach Resort Palm Jumeirah

<div>
 
 
 General Manager required for Five Star Hotel Radisson Beach Resort, Palm Jumeirah Dubai.
 
 
 
 
 
 
 Position Overview:
 
 
 The General Manager will be responsible for overseeing all operational, financial, and service related functions of a 5-star luxury hotel in Dubai. The role requires a strategic leader with strong commercial acumen, exceptional guest service standards, and proven experience managing large hospitality teams. The GM will ensure the hotel's profitability, brand reputation, and operational excellence at all times.
 
 
 Key Responsibilities:
 
 
 
 
 
 1. Operational Leadership
 
 
  Oversee daily hotel operations across all departments: Rooms, F&amp;B, Front Office, Housekeeping, Sales, Engineering, Spa, and Security.
 
 
  Maintain 5-star service standards and ensure compliance with brand guidelines.
 
 
  Monitor guest satisfaction levels and implement improvements based on feedback.
 
 
  Ensure smooth coordination between all departments for seamless guest experience.
 
 
 
 
 
 2. Financial Management
 
 
  Prepare and manage annual budgets, business plans, and financial forecasts.
 
 
  Drive revenue growth through strategic sales, marketing, and pricing initiatives.
 
 
  Monitor P&amp;L performance and implement cost control measures without compromising service quality.
 
 
  Maximize occupancy, ADR (Average daily Rate), and RevPAR (Revenue per available room).
 
 
 
 
 
 3. Sales, Marketing &amp; Business Development
 
 
  Develop and execute commercial strategies to increase market share.
 
 
  Represent the hotel in key industry events, corporate meetings, and partnerships.
 
 
  Work closely with the sales and marketing team to promote hotel services and packages.
 
 
 
 
 
 4. Guest Relations &amp; Quality Control
 
 
  Maintain exceptional guest satisfaction levels.
 
 
  Personally handle VIP guests and ensure high-level guest engagement.
 
 
  Ensure compliance with health, safety, and hygiene standards (Dubai Tourism, HACCP, ISO).
 
 
 
 
 
 5. Human Resources &amp; Leadership
 
 
  Lead, mentor, and motivate department heads and hotel staff.
 
 
  Oversee recruitment, training, and performance evaluation of key positions.
 
 
  Create a positive workplace culture with focus on staff engagement and retention.
 
 
  Ensure compliance with UAE labour laws and company policies.
 
 
 
 
 
 6. Strategic Planning
 
 
  Set long-term operational goals and align them with the company&rsquo;s vision.
 
 
  Identify opportunities for service enhancements, upgrades, and new revenue streams.
 
 
  Implement innovation and technology to improve efficiency and guest experience.
 
 
 
 
 
 Qualifications &amp; Experience:
 
 
 
 
 
  Bachelor&rsquo;s degree in Hospitality Management or related field; MBA preferred.
 
 
  Minimum 15+ years of hospitality experience, with at least 7&ndash;10 years in senior management roles in 5-star hotels.
 
 
  Proven experience managing large luxury hotels or resorts in the GCC (UAE experience preferred).
 
 
  Strong financial, operational, and commercial acumen.
 
 
  Excellent leadership, communication, and decision-making skills.
 
 
 
 
 
 Skills Required:
 
 
  Strong knowledge of hotel operations and international hospitality standards.
 
 
  Expertise in budgeting, forecasting, and financial analysis.
 
 
  Exceptional guest service orientation.
 
 
  Ability to handle high-pressure environments and complex operations.
 
 
  Strong network with corporate clients, travel agencies, and luxury hospitality partners.
 
 
  Proficiency in hotel PMS systems (Opera, Fidelio, etc.).
 
 
 
</div>

General Manager- Hospitality

Mövenpick

<div>Company Description 
Accor is one of the world&rsquo;s leading hospitality groups, operating more than 45 brands across over 110 countries, with more than 5,500 hotels, 10,000 restaurants, and lifestyle destinations worldwide. At Accor, we believe that every individual is a Heartist&reg;, guided by passion, responsibility, and a commitment to creating meaningful experiences for our guests, colleagues, and the planet.
M&ouml;venpick Hotel Istanbul Golden Horn is a distinctive urban hotel located along the historic shores of the Golden Horn, where timeless heritage meets contemporary design. With its prime location close to key business and leisure destinations, strong MICE facilities, refined dining concepts, and high service standards, the hotel offers an exceptional experience for both local and international guests. The property reflects M&ouml;venpick&rsquo;s premium positioning, combining Swiss hospitality excellence with the rich cultural spirit of Istanbul. 
Job Description 
As General Manager, you will be fully responsible for the overall performance of the hotel, acting as a brand ambassador while providing strategic leadership to drive operational excellence, financial success, and a strong service culture.
Key Responsibilities:<ul><li>
Lead the overall management and strategic direction of the hotel, ensuring all departments achieve operational and financial objectives</li><li>
Drive profitability through effective revenue generation, budgeting, cost control, and financial performance management</li><li>
Ensure full compliance with Accor and M&ouml;venpick brand standards, operating procedures, and local legislation</li><li>
Foster a strong service culture that consistently exceeds guest expectations</li><li>
Recruit, develop, and retain top talent while promoting employee engagement and an inclusive, collaborative work environment</li><li>
Build and maintain strong relationships with hotel owners, business partners, and local stakeholders</li><li>
Develop and execute creative commercial strategies to strengthen the hotel&rsquo;s market positioning and competitive performance</li></ul> 
Qualifications<ul><li> 
Proven experience as a General Manager or senior leader within an international or reputable hotel brand</li><li>
Strong leadership and people management skills with the ability to inspire and engage teams</li><li>
Solid commercial and financial acumen with a successful track record in managing KPIs and budgets</li><li>
Strategic, innovative, and results-driven mindset</li><li>
High standards and strong focus on guest experience, service quality, and brand consistency</li><li>
Excellent communication and interpersonal skills</li><li>
Fluency in Turkish and English is required; additional languages are an advantage</li></ul> 
Additional Information 
Your Team &amp; Working Environment: 
M&ouml;venpick Hotel Istanbul Golden Horn offers a professional, respectful, and collaborative working culture. You will lead a dynamic, multicultural, and development-oriented team, contributing to both the success of the brand and your own career growth.
What Awaits You at Accor:<ul><li>
International career opportunities and leadership development programs</li><li>
Global employee benefits across Accor and M&ouml;venpick hotels</li><li>
Active involvement in sustainability, CSR, and community initiatives</li><li>
A strong commitment to diversity, inclusion, and equal opportunity</li></ul>
At Accor, we are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent.</div>

General Manager - Mövenpick Hotel Istanbul Golden Horn

<div>Cluster General Manager - Jeddah Hilton &amp; Waldorf Astoria Qasr Al Sharq
The Brands: 
 
Waldorf Astoria
Live unforgettable. In landmark destinations around the world, Waldorf Astoria Hotels &amp; Resorts reflect the culture and history of their extraordinary locations. With a fresh, modern expression of its rich, authentic legacy, Waldorf Astoria provides guests with the exceptional environment and the personalized attention of True Waldorf Services that creates unforgettable experiences for our discerning travelers.
Hilton
With hotels in the most sought-after destinations across six continents, Hilton Hotels &amp; Resorts provides exceptional stay experiences to every guest who walks through its doors.
The properties
Hilton Jeddah and Waldorf Astoria Qasr Al Sharq are seeking a dynamic and strategic leader to take charge of two iconic properties on the Jeddah Corniche. This is a unique opportunity to manage a diverse portfolio, elevate luxury standards, and drive commercial success while fostering strong owner relations and team engagement.
About Jeddah Hilton
Located on the stunning Jeddah Corniche overlooking the Red Sea, Jeddah Hilton offers world-class amenities including indoor and outdoor pools, spa, tennis and squash courts, and a kids club. Guests enjoy ocean-view balconies and easy access to the Red Sea Mall, downtown Jeddah, and the UNESCO World Heritage site of Al-Balad.
About Waldorf Astoria Qasr Al Sharq
Experience old-world opulence at the Palace of the East, adorned with gold accents, Italian furnishings, and a three-story Swarovski chandelier. Guests indulge in personalized butler service, a ladies-only spa with aquamedic pool, and modern amenities&mdash;all set against the backdrop of the Red Sea.
The Role
As General Manager, you will lead two iconic properties&mdash;Hilton Jeddah and Waldorf Astoria Qasr Al Sharq&mdash;ensuring operational excellence, profitability, and world-class luxury service delivery. You will manage a high-performing executive team, exceed guest expectations, and tactfully navigate owner relationships while driving strategic repositioning and commercial growth.
This exciting position involves full accountability for hotel operations, financial performance, and team engagement. You will deliver on hotel targets, achieve sustainable profitability, and meet owner expectations while elevating guest experience and maintaining Hilton&rsquo;s brand standards.
What will you be doing?
Specifically, you will be responsible for performing the following tasks to the highest standards:<ul><li>
Manage and lead hotel operation</li><li>
Manage ongoing profitability of the hotel, ensuring revenue, guest satisfaction and Team Member engagement goals are met and exceeded</li><li>
Elevate guest experience scores, with a strong focus on luxury service standards</li><li>
Lead in all key property issues including capital projects, customer service, and refurbishment</li><li>
Ensure all decisions are made in the best interest of the hotel and Hilton</li><li>
Deliver achievable hotel budgets, and set other short- and long- term strategic goals for the property</li><li>
Provide exceptional leadership to hotel Team Members focusing on Hilton culture and values</li><li>
Lead in all aspects of business planning</li><li>
Comply with and exceed Hilton Brand Service Standards</li><li>
Ensure costs are controlled</li><li>
Manage and develop the Hotel Executive team to ensure career progression and effective succession planning within Hilton</li><li>
Hold regular briefings and communication meetings with the HOD team</li><li>
Respond to audits to ensure continual improvement is achieved</li></ul>
What are we looking for?
The ideal candidate will possess excellent leadership skills with a strong focus on Owner relations, Commercial and Operations, guest experience and Team Member engagement. Enthusiastic and passionate, you will have current experience as a General Manager within similar quality hotels.
A General Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>
Established and seasoned General Manager with experience leading large and complex hotel operations, ideally looking after cluster hotel operations. Luxury segment GM experience is highly desirable.</li><li>
Strong ability to collaborate and foster networks and relationships, with owners, contractors, and corporates &ndash; must be highly visible.</li><li>
Innovative commercial mindset, with experience in maximizing profitability across luxury and MICE business.</li><li>
Proven expertise in large scale Food &amp; Beverage and Banqueting operations, with the ability to elevate quality standards, innovate offerings, and drive profitability across large-scale and luxury F&amp;B outlets.</li><li>
Exceptional people leadership and retention of talent with the ability to bring a team together on a journey and instilling the Hilton culture and values</li><li>
Proven owner/stakeholder management, demonstrating tact, resilience, and sound judgment.</li><li>
Experience managing budgets, revenue proposals, and forecasting results in a similar sized property</li><li>
In-depth knowledge of hospitality and luxury service standards</li><li>
Recent GCC working experience preferred</li><li>
Degree or diploma in Hotel Management or equivalent</li><li>
English language mandatory</li></ul>
What is it like working for Hilton?
The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World&rsquo;s Best Workplaces.
We support the mental and physical well-being of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton travel discount program. Hilton prioritizes understanding and integrating our Team Members&rsquo; unique perspectives and voices&mdash;along with those of our Guests, Owners, Suppliers, and Partners&mdash;to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it&rsquo;s like to be on Team Hilton!
We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</div>

Cluster General Manager - Jeddah Hilton & Waldorf Astoria Qasr Al Sharq

Rixos Hotels

A luxury hotel chain in Ras Al Khaimah is seeking an experienced administrative professional to support the General Manager. The role involves managing communications, handling guest inquiries, and ensuring high standards of service. The ideal candidate will have 1-2 years of experience in a similar role within a five-star property and demonstrate effective communication and organizational skills. Additional language skills are a plus.

Executive Secretary to GM - Luxury Hotel Admin

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