hotel assistant general manager

Mövenpick

<div>Company Description 
Nestled in a natural environment between sandy mountains and deep blue seas is M&ouml;venpick Resort El Quseir. 250 rooms Built in traditional Nubian style operated with collaborative, friendly &amp; ambitious teamwork.
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. 
Job Description 
The Personal Assistant to the General Manager is a pivotal and trusted role, providing comprehensive executive support to ensure the seamless operation and strategic initiatives of the hotel's leadership. As a key contributor to our purpose &quot;to show the world that true luxury is inclusive,&quot; you will play a crucial part in helping the General Manager &quot;make special happen&quot; through impeccable organization and proactive support, ultimately &quot;turning moments into special memories&quot; for both our guests and colleagues. You will embody our commitment to professionalism, discretion, and driving value for our owners and partners, consistently contributing to a balanced scorecard through efficient operations and proactive follow-up. This role demands a &quot;present personality&quot; and the ability to represent the General Manager with grace and efficiency, reflecting the highest standards of luxury and personalized service, and supporting the hotel's commitment to achieving and maintaining hotel's standards. You will also serve as a champion for the hotel's sustainability initiatives, ensuring they are integrated into daily operations and strategic planning. 
Key Responsibilities:<ul><li>
Provide high-level administrative support to the General Manager, including managing complex calendars, coordinating appointments, and arranging intricate travel itineraries, ensuring seamless workflow and efficiency.</li><li>
Prepare and manage confidential correspondence, presentations, reports, and other documents with utmost discretion and accuracy, reflecting our &quot;accountable&quot; practices.</li><li>
Organize and coordinate meetings, including preparing agendas, taking minutes, and ensuring timely follow-up on action points, contributing to efficient decision-making.</li><li>
Act as a primary point of contact and liaison for the General Manager with internal departments, external partners, owners, and VIP guests, embodying an &quot;approachable&quot; and &quot;genuine&quot; character.</li><li>
Manage incoming communications, prioritizing and directing inquiries appropriately, and drafting responses on behalf of the General Manager as required, ensuring effective and timely engagement.</li><li>
Possess exceptional interpersonal skills and an innate ability to &quot;deal well with people,&quot; applying both direct and indirect influence as needed to ensure executive committee members' pending tasks for the General Manager are completed efficiently, demonstrating an &quot;accountable&quot; and &quot;connector&quot; approach.</li><li>
Proactively follow up on key operational projects, initiatives, and directives from the General Manager, ensuring deadlines are met and progress is communicated effectively.</li><li>
Assist the General Manager in preparing for the hotel's meetings,</li><li>
Guest Experience &amp; Brand Representation:</li><li>
Be capable of warmly welcoming and assisting hotel VIP, or special guests on the General Manager's behalf.</li><li>
Represent the General Manager and the hotel with a &quot;present personality&quot; and impeccable grooming at all times, reflecting the elegance and sophistication.</li><li>
Able to tag along with the General Manager to business events as required, even outside of regular working hours, providing support and representation.</li>
Prepared to join business events upcountry or abroad as requested, demonstrating flexibility and commitment to the hotel's objectives. 
<li>
</li></ul> 
 
Qualifications 
Qualifications:<ul><li>
Bachelor's degree in Business Administration, Hospitality Management, or a related field.</li><li>
Minimum 3-5 years of progressive experience as a Personal Assistant or Executive Assistant in a fast-paced, demanding environment.</li><li>
Luxury hotel or resort experience is strongly preferred.</li><li>
Proven experience in managing complex administrative tasks and supporting senior executives.</li><li>
Knowledge of Hotel Operations, Sales &amp; Marketing principles, and experience in following up on operational auditing processes will be a significant advantage.</li><li>
Fluent proficiency in both written and spoken English and Arabic is a must, essential for connecting &quot;genuinely&quot; with our diverse local and international guests and colleagues, ensuring every interaction &quot;turns into a special memory.&quot;</li><li>
Proficiency in a third language will be considered a significant advantage.</li><li>
Excellent working knowledge of MS Office Suite (Word, Excel, PowerPoint, Outlook).</li></ul>
Competencies:<ul><li>
Exceptional communication skills (verbal and written), allowing you to connect authentically and effectively with a wide range of individuals, embodying an &quot;approachable&quot; and &quot;genuine&quot; character.</li><li>
Proven ability to exercise sound judgment, discretion, and maintain absolute confidentiality in handling sensitive information.</li><li>
Highly organized with meticulous attention to detail, ensuring flawless execution of all tasks.</li><li>
A &quot;present personality&quot; &ndash; professional, polished, and confident in representing the General Manager and the hotel brand.</li><li>
Strong interpersonal skills with a proven ability to &quot;deal well with people,&quot; capable of motivating and influencing others through both direct and indirect means to achieve desired outcomes, demonstrating a &quot;connector&quot; and &quot;accountable&quot; spirit.</li><li>
Excellent analytical and problem-solving skills, with a proactive approach to identifying and addressing needs.</li><li>
&quot;Results-oriented&quot; with strong time management skills, capable of prioritizing and managing multiple tasks simultaneously under pressure.</li><li>
Ability to adapt quickly to changing priorities and work effectively in a dynamic environment while maintaining composure.</li><li>
A strategic thinker who can anticipate needs and contribute to the smooth functioning of the executive office.</li><li>
A true team player, fostering a collaborative and supportive environment, dedicated to our belief that &quot;our colleagues are the heart and soul of our hotels.&quot;</li><li>
&quot;Well-presented&quot; and professionally groomed at all times, embodying the elegance and sophistication of the brand.</li></ul> 

Additional Information 
We are far more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.</div>

Personal Assistant to General Manager

Mövenpick Hotels & Resorts

<div>
 
 Company Description
 
 
 
 Nestled in a natural environment between sandy mountains and deep blue seas is M&ouml;venpick Resort El Quseir. 250 rooms Built in traditional Nubian style operated with collaborative, friendly &amp; ambitious teamwork.
 
 
 Our commitment to Diversity &amp; Inclusion:
 
 
 We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.
 
 
 
 Job Description
 
 
 
 
 The Personal Assistant to the General Manager
 
 is a pivotal and trusted role, providing comprehensive executive support to ensure the seamless operation and strategic initiatives of the hotel's leadership. As a key contributor to our purpose "to show the world that true luxury is inclusive," you will play a crucial part in helping the General Manager "make special happen" through impeccable organization and proactive support, ultimately "turning moments into special memories" for both our guests and colleagues. You will embody our commitment to professionalism, discretion, and driving value for our owners and partners, consistently contributing to a balanced scorecard through efficient operations and proactive follow-up. This role demands a "present personality" and the ability to represent the General Manager with grace and efficiency, reflecting the highest standards of luxury and personalized service, and supporting the hotel's commitment to achieving and maintaining hotel's standards. You will also serve as a champion for the hotel's sustainability initiatives, ensuring they are integrated into daily operations and strategic planning.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Provide high-level administrative support to the General Manager, including managing complex calendars, coordinating appointments, and arranging intricate travel itineraries, ensuring seamless workflow and efficiency.
 </li>
 <li>
 Prepare and manage confidential correspondence, presentations, reports, and other documents with utmost discretion and accuracy, reflecting our "accountable" practices.
 </li>
 <li>
 Organize and coordinate meetings, including preparing agendas, taking minutes, and ensuring timely follow-up on action points, contributing to efficient decision-making.
 </li>
 <li>
 Act as a primary point of contact and liaison for the General Manager with internal departments, external partners, owners, and VIP guests, embodying an "approachable" and "genuine" character.
 </li>
 <li>
 Manage incoming communications, prioritizing and directing inquiries appropriately, and drafting responses on behalf of the General Manager as required, ensuring effective and timely engagement.
 </li>
 <li>
 Possess exceptional interpersonal skills and an innate ability to "deal well with people," applying both direct and indirect influence as needed to ensure executive committee members' pending tasks for the General Manager are completed efficiently, demonstrating an "accountable" and "connector" approach.
 </li>
 <li>
 Proactively follow up on key operational projects, initiatives, and directives from the General Manager, ensuring deadlines are met and progress is communicated effectively.
 </li>
 <li>
 Assist the General Manager in preparing for the hotel's meetings,
 </li>
 <li>
 Guest Experience &amp; Brand Representation:
 </li>
 <li>
 Be capable of warmly welcoming and assisting hotel VIP, or special guests on the General Manager's behalf.
 </li>
 <li>
 Represent the General Manager and the hotel with a "present personality" and impeccable grooming at all times, reflecting the elegance and sophistication.
 </li>
 <li>
 Able to tag along with the General Manager to business events as required, even outside of regular working hours, providing support and representation.
 </li>
 <li>
 Prepared to join business events upcountry or abroad as requested, demonstrating flexibility and commitment to the hotel's objectives.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Qualifications:
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration, Hospitality Management, or a related field.
 </li>
 <li>
 Minimum 3-5 years of progressive experience as a Personal Assistant or Executive Assistant in a fast-paced, demanding environment.
 </li>
 <li>
 Luxury hotel or resort experience is strongly preferred.
 </li>
 <li>
 Proven experience in managing complex administrative tasks and supporting senior executives.
 </li>
 <li>
 Knowledge of Hotel Operations, Sales &amp; Marketing principles, and experience in following up on operational auditing processes will be a significant advantage.
 </li>
 <li>
 Fluent proficiency in both written and spoken English and Arabic is a must, essential for connecting "genuinely" with our diverse local and international guests and colleagues, ensuring every interaction "turns into a special memory."
 </li>
 <li>
 Proficiency in a third language will be considered a significant advantage.
 </li>
 <li>
 Excellent working knowledge of MS Office Suite (Word, Excel, PowerPoint, Outlook).
 
 
 </li>
 </ul>
 
 Competencies
 
 :
 
 
 <ul>
 <li>
 Exceptional communication skills (verbal and written), allowing you to connect authentically and effectively with a wide range of individuals, embodying an "approachable" and "genuine" character.
 </li>
 <li>
 Proven ability to exercise sound judgment, discretion, and maintain absolute confidentiality in handling sensitive information.
 </li>
 <li>
 Highly organized with meticulous attention to detail, ensuring flawless execution of all tasks.
 </li>
 <li>
 A "present personality" &ndash; professional, polished, and confident in representing the General Manager and the hotel brand.
 </li>
 <li>
 Strong interpersonal skills with a proven ability to "deal well with people," capable of motivating and influencing others through both direct and indirect means to achieve desired outcomes, demonstrating a "connector" and "accountable" spirit.
 </li>
 <li>
 Excellent analytical and problem-solving skills, with a proactive approach to identifying and addressing needs.
 </li>
 <li>
 "Results-oriented" with strong time management skills, capable of prioritizing and managing multiple tasks simultaneously under pressure.
 </li>
 <li>
 Ability to adapt quickly to changing priorities and work effectively in a dynamic environment while maintaining composure.
 </li>
 <li>
 A strategic thinker who can anticipate needs and contribute to the smooth functioning of the executive office.
 </li>
 <li>
 A true team player, fostering a collaborative and supportive environment, dedicated to our belief that "our colleagues are the heart and soul of our hotels."
 </li>
 <li>
 "Well-presented" and professionally groomed at all times, embodying the elegance and sophistication of the brand.
 
 
 </li>
 </ul>
 Additional Information
 
 
 We are far more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.
</div>

Four Seasons

<div>About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
An architectural icon in the heart of Saudi Arabia&rsquo;s vibrant capital soaring over the city in the iconic Kingdom Tower, Four Seasons Hotel Riyadh is a buzzing hub at the forefront of style and sophistication. Redesigned interiors bring authentic Saudi heritage and craftsmanship to life, while our distinguished team provides a bespoke experience through thoughtful, personalized service and hospitality.
The Role of the Assistant Purchasing Manager
The Assistant Purchasing Manager assists in the managing and coordination of the overall operations of the Purchasing department to ensure that all departments of the hotel have adequate supplies to perform their duties in an efficient manner, within the parameters of the operational budgets.
The Assistant Purchasing Manager ensures that the hotel operates within all related local and corporate policies and procedures pertaining to the purchasing function, including compliance with corporate purchasing programs and group purchasing initiatives where applicable.
Four Seasons Hotel Riyadh
Prime location in the heart of the capital, nestled within the iconic 99-storey Kingdom Tower. Situated at such a prestigious address, our property offers unparalleled proximity to key business areas, shopping centres, and cultural sites, 276 spacious and light-filled rooms, including 39 luxurious suites.
Area of responsibility is Purchasing
Food &amp; Beverage
The hotel offers three exceptional restaurant venues, collectively offering a seating capacity of 250 guests.
Our event facilities, with a mix of Ballroom and Meeting Rooms offer a remarkable 7,213 square meters (77,640 square feet) of space, making them the perfect choice for a wide range of events.
SPA and Wellness
Nestled within our establishment, our world-class spa offers an array of indulgence across 8 treatment rooms for male guests and 1 treatment room designed exclusively for female guests. This haven of rejuvenation also encompasses high end facilities and a meticulously outfitted fitness center.
Complementing this luxurious setting is our Spa department, boasting a diverse and dedicated team of 25 colleagues, all united in their mission to provide exceptional service to our esteemed guests.
Knowledge and Skills
<ul><li>A minimum of 2 years of Purchasing experience is required.
</li><li>Previous experience working in a managerial/supervisory capacity.
</li><li>Experience in a hotel organization is an asset.
</li><li>Degree in a Hospitality or Business Management Program
</li></ul><h1 class="jobSectionHeader">What to Expect:
</h1>Competitive Net Salary in a Tax-Free Environment
Competitive housing allowance
Transportation Allowance
30 days&rsquo; vacation
10 days Public Holidays per year
Paid home leave tickets.
Complimentary employee meals
Medical Insurance
Life Insurance
Employee Assistance Program
Worldwide Complimentary Room Nights with Four Seasons
Laundry/dry cleaning for provided for work attire.
Growth &amp; Development opportunities.</div>

Purchasing Assistant Manager, Four Seasons Hotel Riyadh

PEPLE PVT LTD

Role Overview:The General Manager will oversee all aspects of our hotel's operations, ensuring the highest standards of service, profitability, and team performance. This leadership role demands a strategic thinker with a passion for hospitality and a proven track record in hotel management.Job Responsibilities:<ul><li>Maximize revenue through effective pricing strategies, yield management, and promotional activities.</li><li>Monitor market trends and competitor pricing. Develop and implement sales and marketing plans to attract new business.</li><li>Oversee all aspects of hotel operations, including front desk, housekeeping, food and beverage, and maintenance.</li><li>Ensure the efficient and smooth running of all hotel departments. Develop and implement operational policies and procedures.</li><li>Monitor and analyze hotel performance against budget and key performance indicators (KPIs). Control costs and maximize profitability.</li><li>Ensure a high level of guest satisfaction and loyalty. Respond to guest complaints and resolve issues promptly and effectively.</li><li>Prepare financial reports and present to management. Build and maintain relationships with local businesses and community organizations.</li><li>Conduct regular inspections of hotel facilities and services. Ensure the safety and security of guests and employees.</li></ul>Qualifications:<ul><li>Bachelor's degree in Hospitality Management, Business Administration, or a related field; a Master's degree is preferred.</li><li>15+ Years of Experience&#65279;</li><li>Strong financial acumen and experience with budgeting, forecasting, and financial analysis.</li><li>Excellent leadership, communication, and interpersonal skills.</li><li>Proficiency in hotel management software and systems.</li><li>In-depth knowledge of industry trends and best practices.</li></ul>Job Type: Full-timeWork Location: In person

General Manager Hotel

McKibbon Hospitality

<div>As a member of the property maintenance team, the Assistant Maintenance Engineer is accountable for ensuring the proper operation of the hotel. From plumbing and electrical systems to HVAC and pool maintenance, you assist with general facility upkeep. Reporting to the General Manager and Chief Engineer, you are expected to deliver high-quality work that minimizes disruption to guests. You bring experience in construction trades, including plumbing, electrical, carpentry, basic heating and air conditioning, swimming pool maintenance, painting, caulking, and related skills. Your role is to
maintain a safe, well-kept property for both your team and guests while upholding McKibbon's Guiding Principles. 
A Day in the Life: 
<ul><li>
Work independently and monitor the operations and functions of the interior and exterior areas of the property.</li><li>
Follow the guidelines established by McKibbon Hospitality in a manner that offers continued protection of the company&rsquo;s assets, associates, and guests.</li><li>
Promote enhanced guest satisfaction.</li><li>
Perform various engineering skills and construction trades.</li><li>
Follow all safety protocols when using tools and equipment, and ensure they are stored in their designated areas in an organized and tidy manner.</li><li>
As needed, train others in engineering skills and construction trades.</li><li>
Point of contact for maintenance concerns in the absence of the Chief Maintenance Engineer.</li><li>
Interact with employees and guests and utilize proficient communication skills when communicating in any form.</li><li>
Help promote a collaborative, proactive, and interactive environment with other associates in the hotel.</li><li>
Embrace the McKibbon Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression.</li></ul> 
Requirements: 
<ul><li>
3 years&rsquo; minimum experience in a maintenance-type position, preferably in a hotel or apartment environment.</li><li>
Ability to communicate operational activities, priorities, and problems with management engineers and supervisors.</li><li>
Knowledge of common causes of equipment malfunction.</li><li>
Willingness and ability to be the point of contact for maintenance concerns in the absence of the Chief Maintenance Engineer.</li><li>
Repair and replace basic heating and air conditioner systems.</li><li>
Perform basic painting and caulking skills.</li><li>
Ability to use standard hand tools (wrenches, pliers, screwdrivers, hammers, electricity measurements, etc.).</li><li>
Knowledge of preventative maintenance methods and techniques for maintaining equipment.</li><li>
The ability to perform tests to check for normal operation of the hotel&rsquo;s equipment.</li><li>
Knowledge of how to test pool and spa chemicals.</li><li>
Knowledge of how to handle fire equipment (hand-held extinguishers, fire hoses, etc.).</li><li>
Experienced expertise in the construction trades (highly desired).</li><li>
Previous hotel experience (highly desired).</li><li>
Must be able to walk, stand, kneel and climb stairs or ladders; lift up to 50 lbs; work in varying indoor/outdoor conditions; and access high or confined spaces as needed.</li><li>
Ability to perform various maintenance tasks, which may include climbing stairs, walking 10,000 steps or more each day, utilizing power hand tools, and lifting up to 50 pounds.</li></ul> 
 Ideal Skills &amp; Qualities: 
<ul><li>
Ability to identify potential maintenance concerns and take appropriate action with minimal supervision.</li><li>
Problem-solving skills.</li><li>
Able to determine what action should be taken in response to a customer complaint, comment, or inquiry.</li><li>
Knowledge and ability to identify the appropriate tools, parts, and equipment for use in performing a maintenance task.</li></ul> 
Perks &amp; Benefits Beyond the Basics: 
We know that hospitality starts from within, and that&rsquo;s why we value the employee experience as much as we value our guests&rsquo; experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that&rsquo;s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment: 
Full Time Associates:<ul><li>
Comprehensive benefits package including medical, dental, and vision</li><li>
Life insurance</li><li>
Pet Insurance</li><li>
Short and long-term disability</li><li>
Paid time off and holidays</li><li>
Tuition assistance</li></ul> 
Financial &amp; Occupational Wellness: All Associates<ul><li>
Competitive Compensation with incentives (incentives vary by position)</li><li>
401K Savings Plan with 50% matching funds
</li><li>Associate referral program</li><li>
Brand and company training classes, workshops and conferences for career growth and development (varies by position)</li><li>
Wellbeats APP to support physical and mental wellness</li></ul> 
Personal Wellness: All Associates<ul><li>
Fundraising matching funds program</li><li>
Team volunteer opportunities</li><li>
24/7 chaplain services</li><li>
Exclusive hotel rate discounts</li></ul> 
Any state specific holiday, vacation or benefit requirements will apply</div>

Hotel Assistant Maintenance Engineer

GF Hotels and Resorts

<div>NOW HIRING: General Manager &mdash; DoubleTree by Hilton Fort Worth South Hotel &amp; Conference Center Managed by GF Hotels &amp; Resorts 
We are seeking a top-performing, highly motivated General Manager to lead the newly renovated DoubleTree by Hilton Fort Worth South, a full-service property featuring 20,000 sq. ft. of flexible event space and the on-site Smoke &amp; Barrel Restaurant. 
This is not a passive leadership role &mdash; we are looking for a hands-on operator who thrives in a fast-paced environment and is obsessed with profitability, operational efficiency, and measurable performance metrics such as GOP, NOI, RevPAR, and guest satisfaction scores. The ideal candidate has deep local market knowledge, a proven track record of success, and is passionate about building and leading high-performing teams. 
Compensation: Performance-based compensation. Exceptional candidates will earn exceptional rewards. We are committed to recognizing and incentivizing those who deliver. 
At GF Hotels Resorts, we believe the right people drive the best results. If you&rsquo;re ready to lead a high-profile asset with full support and high expectations &mdash; we want to hear from you.
Responsibilities:
Key Expectations:<ul><li>
Lead with integrity, energy, and a relentless focus on results</li><li>
Drive performance through data, accountability, and smart execution</li><li>
Take an active role in all aspects of hotel operations, including sales calls, revenue strategy, labor management, and cost control</li><li>
Build a lean, efficient, guest-centric operation focused on excellence</li><li>
Collaborate closely with a large on-property sales team to maximize topline growth</li><li>
Set a high bar and lead from the front &mdash; this is not a desk job</li></ul>
Qualifications:
Requirements:<ul><li>
Prior full-service General Manager experience is required</li><li>
Food and Beverage experience is required, preferably in a branded, full-service environment</li><li>
Proven ability to drive GOP, NOI, and outperform market benchmarks</li><li>
Exceptional work ethic, professionalism, and trustworthiness</li><li>
Deep knowledge of the Fort Worth/Dallas hospitality market</li><li>
Strong leadership, training, and team-building skills</li><li>
Experience working with brand standards (Hilton preferred)</li></ul>
About Company 
GF Hotels and Resorts, based in Philadelphia, Pennsylvania, is a full-service hospitality ownership and management company that, through its operating affiliates, works on behalf of a variety of individual owners, real estate funds, and institutional lenders. GF believes in the enterprising spirit with a promise of integrity and an overall passion for hospitality.
At GF, we believe that people are the key to our success. We offer health insurance, paid time off, ongoing learning opportunities, competitive compensation, plus a great culture.</div>

Hotel General Manager

Accor Group

Job Title Chief Concierge - Guest Services and Hotel Operations - Accor Dubai Job Description Chief Concierge - Guest Services and Hotel Operations - Accor Dubai Position Overview Accor Dubai is hiring an experienced and service-driven Chief Concierge to lead the concierge team and ensure exceptional guest support from arrival to departure. This role is vital to maintaining high operational standards, managing bell and door services, and delivering seamless luxury experiences through expert knowledge and personalized assistance. You will be a key ambassador for the brand, setting the tone for memorable guest interactions. Employment Overview Job Location: Dubai, United Arab Emirates Industry: Hospitality Function: Guest Services / Concierge Gender: Any Candidate Nationality: Any Candidate Current Location: UAE preferred Job Type: Full Time Key Responsibilities * Supervise and coordinate all aspects of concierge operations, including bell desk and doormen * Monitor guest arrivals/departures, ensuring transport, luggage, and special requests are managed efficiently * Maintain up-to-date knowledge of local attractions, dining, events, and services to offer tailored guest recommendations * Oversee outsourced services such as tours, transfers, and special bookings, ensuring quality and reliability * Conduct daily team briefings, assign responsibilities, and uphold service checklists * Ensure all lobby areas remain presentable, organized, and free from obstruction * Control and safeguard all keys, systems, and property management tools * Build strong rapport with guests, encourage loyalty program enrollment, and nurture long-term relationships * Collaborate with the front office, housekeeping, and F&amp;B departments for smooth guest operations * Maintain daily logs, reports, and share operational highlights with the Front Office Manager * Monitor performance, provide coaching, and support continuous team development * Track and manage requisitions and stock levels for concierge materials * Promote internal hotel services and ensure team members are well-versed in current events, promotions, and procedures * Support budget monitoring and forecasting alongside front office leadership Candidate Requirements * Previous experience in a senior concierge or guest service role within a luxury hotel * Strong leadership, organizational, and team coordination skills * In-depth knowledge of Dubai's leisure, cultural, and business offerings * Excellent verbal and written communication skills in English; other languages an advantage * Familiarity with property management systems and front office software * High level of grooming, professionalism, and guest orientation * Ability to manage logistics, multi-task under pressure, and make informed decisions * Flexibility to work shifts, weekends, and holidays as needed

Chief Concierge - Guest Services and Hotel Operations - Accor Dubai

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