hotel assistant general manager

Hilton

<div>General Manager - Hilton Hotel &amp; Convention Jabal Omar Makkah
The Brand - Hilton Hotels &amp; Resorts
For nearly a century, Hilton Hotels &amp; Resorts has been proudly welcoming the world&rsquo;s travelers. With more than 584 hotels across six continents, Hilton Hotels &amp; Resorts provides the foundation for exceptional travel experiences and values every guest who walks through its doors. The most recognized name in the industry, Hilton remains synonymous with the word &ldquo;hotel.&rdquo; From inaugural balls and Hollywood award galas to business events and days to remember, Hilton is where the world makes history, closes the deal, toasts special occasions and gets away from it all. As the flagship brand of Hilton, Hilton Hotels &amp; Resorts continues to set the standard for hospitality, providing new product innovations and services to meet guests&rsquo; evolving needs.
The Property
Step into a General Manager at one of Makkah&rsquo;s most iconic destinations. Hilton Jabal Omar Makkah Convention Hotel offers an unparalleled experience in the heart of the Holy City, with elevated views of the Sacred Mosque and a prime location in the prestigious Jabal Omar District, just steps from Masjid al-Haram. Guests enjoy seamless access to Abraj Al Bait Mall and are only a short drive from the revered Jabal Al-Nour site. Designed for comfort and spiritual connection, the property features a dedicated prayer room overlooking Haram, 24-hour room service, and a modern fitness center&mdash;creating a sanctuary for pilgrims and travelers alike.
The Role
This exciting General Manager position will be responsible for managing the Hotel Operations, Hotel Management team, and hotel targets to deliver an excellent Guest and Team Member experience while managing profitability and meeting our Owners expectations.
What will you be doing?
Specifically, you will be responsible for performing the following tasks to the highest standards:<ul><li>
Manage and lead the hotel operation</li><li>
Manage ongoing profitability of the hotel, ensuring revenue, guest satisfaction and Team Member engagement goals are met and exceeded</li><li>
Lead in all key property issues including capital projects, customer service, and refurbishment</li><li>
Ensure all decisions are made in the best interest of the hotel and Hilton</li><li>
Deliver achievable hotel budgets, and set other short- and long- term strategic goals for the property</li><li>
Provide exceptional leadership to hotel Team Members focusing on Hilton culture and values</li><li>
Lead in all aspects of business planning</li><li>
Comply with and exceed Hilton Brand Service Standards</li><li>
Ensure costs are controlled</li><li>
Manage and develop the Hotel Executive team to ensure career progression and effective succession planning within Hilton</li><li>
Hold regular briefings and communication meetings with the HOD team</li><li>
Respond to audits to ensure continual improvement is achieved</li></ul>
What are we looking for?
The ideal candidate will possess excellent leadership skills with a strong focus on Owner relations, Commercial and Operations, guest experience and Team Member engagement. Enthusiastic and passionate, you will have current or previous experience as a General Manager within a similar quality hotel.
A General Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>
An Established GM with Hilton experience, ideally within a large hotel with large convention facilities</li><li>
Knowledge and experience of either KSA or Makkah/Madinah markets</li><li>
Strong ability to collaborate and foster networks and relationships, with owners, contractors, corporates, and Religious Tour Operators &ndash; must be highly visible.</li><li>
Deliver innovative commercial opportunities with experience in increasing profitability especially in the Religious City / MICE / Groups and tour operator business</li><li>
Exceptional people leadership and retention of talent with the ability to bring a team together on a journey and instilling the Hilton culture and values</li><li>
Exceptional stakeholder/owner relations experience</li><li>
Ability to show resilience, judgement and leadership</li><li>
Experience managing budgets, revenue proposals, and forecasting results in a similar sized property</li><li>
In-depth knowledge of the hotel/leisure/service sector</li><li>
Degree or diploma in Hotel Management or equivalent</li><li>
English and Arabic language mandatory</li><li>
Ability to enter the Holy city</li></ul>
What is it like working for Hilton?
The future of hospitality is bright at : a leading global hospitality company with a diverse portfolio of . Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World&rsquo;s Best Workplaces.
We support the mental and physical well-being of all Team Members, so they can Thrive, thanks to innovative such as workplace flexibility, career growth and development, and our Go Hilton travel discount program. Hilton prioritizes understanding and integrating our Team Members&rsquo; unique perspectives and voices&mdash;along with those of our Guests, Owners, Suppliers, and Partners&mdash;to cultivate a for all. Check out the and to learn more about what it&rsquo;s like to be on Team Hilton!
We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</div>

General Manager - Hilton Hotel & Convention Jabal Omar Makkah

Bukhowa Group of Companies

JOB SCOPE: Directs the overall operation of the group, to make sure the management of the hotel maximizes performance, profitability, and return on investment by creating a positive and productive work environment and ensuring superior guest service and compliance with quality and operational standards.KEY RESPONSIBILITIES:- Develop and monitor the performance of financial and operational plans that support the overall objectives of the company.- In coordination with the hotel GMs, check and verifies the annual budget and business plan of the hotel, and makes a recommendation for capital improvements to enhance the assets of the hotel and ensure brand loyalty.- Check and verify the delivery of superior guest services at the hotel- Ensures that product quality and service standards are met and all areas of the hotel as pertains to physical appearance, maintenance, and cleanliness.- Ensures the development and execution of marketing plans, and revenue and yield management plans of the hotel to maximize revenue generation, RevPAR, and occupancy levels.- To follow up on the progress of the Laundry Project and make sure it is being completed on deadlines.- To follow up on the contractor&rsquo;s snag list and make sure it is completed with the coordination of the hotel.- To check the staff accommodation status and to make sure it is being maintained in good condition.- To reorganize the administration and workflow in the Hotel Company.Requirements- Bachelor's degree in Business Administration, Hotel and Restaurant Management or related study- Active operation and ability to manage on-call and emergencies from anywhere outside of standard work hours- Unwavering commitment to community, moral standing, and values a must- Exhibit excellent and foster customer service and team attitude- Awareness and understanding of the community in which you live and work- 10 years&rsquo; experience with 5 years of experience as a Manager operating a Service Hotel, Resort, Condo, Apartment, or similar property with the complexity of multiple departments, grounds, and facilities in a related industry- Demonstrated ability to lead people and get results through others- Ability to organize and manage multiple priorities- Talent for networking and relationship-buildingIf you possess the skills, drive, and passion for the Hotel General Manager position as described and hold a passion for the travel, lodging, and hospitality industry, we want to hear from you!Job Type: Full-timePay: BD1,500.000 - BD2,000.000 per month

HOTEL GENERAL MANAGER FOR 4* HOTEL & RESORT

Rixos Hotels

A luxury hotel chain in Ras Al Khaimah is seeking an experienced administrative professional to support the General Manager. The role involves managing communications, handling guest inquiries, and ensuring high standards of service. The ideal candidate will have 1-2 years of experience in a similar role within a five-star property and demonstrate effective communication and organizational skills. Additional language skills are a plus.

Executive Secretary to GM - Luxury Hotel Admin

Vignette Collection

<div>This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees.

By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer. 
About Us

Vignette Collection is a diverse group of luxury hotels with a fresh focus, offering guests a more authentic and thoughtful way to travel. We've created a collection brand that gives guests and colleagues an inspiring new choice. One that puts people at the heart of everything we do, to reframe luxury hospitality for the better. Our hotels are unique in their own right, with their own distinct outlook and story to tell.<h4 class="jobSectionHeader"> 
Your day to day
<div>
We are a people powered business. So, we're looking for a Complex Assistant HR Manager who recognises that culture is key - with the drive to create an enabling and empowering environment that brings the best out of our team. And delivers truly memorable experiences to our guests as a result.Every day is different at IHG, but you'll mostly be: 
<ul><li>Creating programmes to foster a positive work environment for every single employee</li><li>Supporting and administering an annual team member satisfaction survey
</li><li>Welcoming and orienting new members of staff</li><li>Developing creative ways to inspire and motivate the team to provide exceptional guest experiences</li><li>Managing employee records and ensuring compliance with relevant employee laws, policies and procedures</li></ul></div> 
What we need from you
<ul><li>High school diploma, secondary education or equivalent
</li><li>2 years' related experience in Human Resources, or an equivalent combination of education and experience
</li><li>Some college courses in Human Resources, Employment Law or related field preferred.
</li><li>Must speak fluent English
</li><li>Other languages may be preferred</li></ul> 
What we offer

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. 
We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
 
So, join us and you'll become part of our hotel family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</h4></div>

Franchise Hotel - Complex Assistant HR Manager

Odeko

<div><div><h3 class="jobSectionHeader">About Us</h3>

Odeko is on a mission to champion your neighborhood cafes, coffee shops, and other establishments through technology. Whether we're saving small business owners hours every week with our tech-based operating platform, reducing CO2 emissions by consolidating deliveries, or developing a user experience that makes every new customer feel like a regular, Odeko supports our small business partners from open to close. Local coffee shops and cafes are the backbone of any given community, and we're here to help manage the day-to-day tasks with a platform so intuitive, it's kinda like magic.

The Odeko team is diverse, passionate, and innovative. Our 400+ employees are spread across numerous departments and business lines, but are single-minded in our mission to develop technology to support the many needs of our customers. We believe that small businesses need support now more than ever, and that Odeko is uniquely positioned to provide that support.</div>
We are looking for an Assistant General Manager to join our growing team. This person will be responsible for Operations.

In this role you will oversee the full scope of our overnight last-mile delivery operation; you will lead warehouse and driver operations, ensure safety, optimize performance, drive operational efficiency, and maintain our commitment to a 95 %+ delivery success quality rate by owning your workstreams and influencing any upstream or downstream owners. This role is ideal for a leader with deep operational expertise who thrives in fast-paced, high-growth logistics environments and who can drive cross-functional collaboration to deliver outstanding results.
<h3 class="jobSectionHeader">
How you'll make an impact:</h3>
<ul><li>Create and maintain a strong safety culture that eliminates risks from the operation</li>
<li>Support, coach, and lead a large team of drivers, dispatch, and team leaders</li>
<li>Demonstrates initiative in all areas of the business. Has a bias for action and a passion for results.</li>
<li>Develops team leaders who can drive results in the business</li>
<li>Own all operational KPIs for your assigned shift/workstreams, including delivery success rate, safety metrics, labor and productivity, and route efficiency.</li>
<li>Uses process and project management skills to deliver significant and measurable results</li>
<li>Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives</li>
<li>Partner with leadership on other shifts and workstreams to ensure seamless 24-hour operations.</li>
<li>Able to stand in for the Site General Manager as needed.</li>
<li>Perform all duties as identified by the General Manager and/or other leadership.</li></ul> 


About you:
<ul>
<li>5+ years of experience in operations leadership, with at least 2 years of direct report and performance management experience</li>
<li>Proven track record of delivering results against safety, compliance, and operational KPIs.</li>
<li>Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays</li>
<li>A proven capacity to collect and assess complex data, using those insights to formulate, propose, and deploy effective business solutions.</li>
<li>Proficiency in operations management systems, routing software, and productivity tools.</li>
<li>Strong understanding of last-mile delivery logistics</li>
<li>Preferred:</li>
<li><ul><li>Strong financial acumen, with experience managing labor budgets and operational P&amp;L elements.</li>
<li>OSHA, DOT, or other relevant safety certifications.</li>
<li>Lean, Six Sigma, or continuous improvement certifications.</li>
<li>Bilingual (English/Spanish) is a plus.</li>
</ul></li><li>Ability to work weekends</li>
</ul><div><h3 class="jobSectionHeader">What you'll love about Odeko:</h3>
<ul><li>Fast-paced environment and growth opportunities - plenty of room for you to directly impact the company and enhance your career!</li>
<li>Competitive compensation, healthcare benefits, and opportunity for equity</li>
<li>Other great perks - Full lists of benefits available upon request</li></ul> 


Odeko is proud to be a diverse, equitable, and inclusive employer. We encourage all to apply regardless of educational background, race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.</div></div>

Overnight Assistant General Manager - New Jersey

POLAR BEAR(ice cream sundae zone)

The Assistant Manager will support the Store Manager in overseeing daily operations of the ice cream parlour. The role involves supervising staff, ensuring excellent customer service, maintaining product quality, managing inventory, and assisting in sales and promotional activities.Job Types: Full-time, Permanent, FresherPay: &#8377;11,204.27 - &#8377;19,511.52 per monthBenefits:<ul><li>Food provided</li><li>Health insurance</li><li>Leave encashment</li><li>Paid time off</li></ul>Work Location: In person

Assistant Hotel Manager

Riviera Dining Group

<div></div><div><div><div><div><div>RDG introduces its first restaurant-concept brand, MILA, which offers guests a culinary journey through exquisite MediterrAsian cuisine, opened in January 2020 in Miami Beach. Combining genuine hospitality, fine dining, and a sophisticated nightlife atmosphere, MILA has quickly become a premier destination within Miami's upscale social scene.
At RDG, we are a collective of individuals dedicated to excellence and the art of sensory engagement. We embrace the rhythms of life and are motivated by the thrill of adventure. Our core principles focus on providing customers with immersive experiences, organic design, and a refined culinary journey.
DREAM IT 
MILA has exceeded expectations in its initial two years, achieving remarkable success despite pandemic-related challenges, and securing the #5 spot in The Restaurant Business Top 100 ranking. Building on this success, RDG has expanded into new concepts including AVA MediterrAegean in Winter Park, Florida, CASA NEOS on the Miami River (opened June 2024), and MM, a Membership Community. Upcoming projects include NOORA and Claudie (scheduled for fall 2024), AVA&rsquo;s second location in Coconut Grove (2025), and HON&#332; Japanese Steakhouse (2026).
BUILD IT 
RDG's distinguished brand portfolio and exclusive membership program aim to create a network of venues and experiences that offer a unique lifestyle to guests and members in Florida. Our goal is to establish RDG as a leader in the luxury restaurant industry in the United States.
GROW IT 
RDG has demonstrated rapid growth and is poised for significant economic expansion globally. We are actively exploring national markets such as New York City, Los Angeles, and Las Vegas, and international markets including Paris, London, Dubai, and Mexico City for potential expansion opportunities.<div></div><div><div><div> 
Summary:</div><div>
The AGM will be responsible for managing and leading daily operations of Ava MediterrAegan. In the absence of the General Manager, the AGM will act as interim GM. Oversight of management and employee development, inventory management, supply purchases, and guest satisfaction are top priorities. Performance will be measured by consistent delivery of results while upholding company standards, expectations, and following systems. This hands-on management position requires no less than 55-60 hours of work per week. Holidays, late nights, and weekend hours are required, as well as flexibility with need-based shift coverage for members of the management team and hourly staff. Three to five years of experience in a senior management role are required. Experience with restaurant openings is desired, however not required. Candidate must be ServSafe certified.</div><div></div><div> 
RESPONSIBILITIES:</div><ul><li>
Execute and maintain quality and consistency of food, beverage and service with full adherence to standards; act with a sense of urgency, be friendly, professional, and engaged</li><li>
Provide a warm and welcoming atmosphere, attentive, detailed, friendly, and courteous service</li><li>
Proactively visit with and interact with guests and members; build loyalty and face/name recognition</li><li>
Positively handle guest requests and accept feedback with grace</li><li>
Provide sound resolution(s) to guest complaints with poise and professionalism</li><li>
Understand the market and surrounding areas (i.e. restaurants, businesses, hotels)</li><li>
Regularly measure and evaluate service through restaurant service audits, and leveraging guest/employee feedback</li><li>
Maintain highest level of safety, security, sanitation, and cleanliness of facility</li><li>
Must understand how to use basic computer applications and POS systems</li><li>
Staff, train and develop guest-focused employees</li><li>
Manage team accountability</li><li>
Maintain good rapport with vendors to ensure quality and consistency</li><li>
Instill a culture of excellence and inspire confidence throughout the restaurant staff while displaying strong leadership skills</li><li>
Sound decision-making capability while protecting the restaurant/Company in instances of urgency</li><li>
Assist in conducting quarterly restaurant staff evaluations</li><li>
Follow company guidelines to effectively manage labor</li><li>
Achieve restaurant financial goals as specified to applicable area of responsibility</li><li>
Control cash, credit, and other receipts by following company cash handling/reconciliation procedures</li><li>
Assist GM in developing plan to meet or surpass expectations set by P&amp;L projections with an eye toward maximizing efficiency and productivity</li><li>
Weekly inventory counts, costs, and maintenance.</li></ul><div></div><div> 
Requirements/Qualifications:</div><ul><li>
8+ years as an Assistant General Manager or General Manager in a fine dining or upscale high volume environment.</li><li>
Four- year degree in Hospitality, Business or a combination of work experience is desirable.</li><li>
Execute and maintain quality and consistency of food, beverage and service with full adherence to standards; act with a sense of urgency, be friendly, professional, and engaged.</li><li>
Provide a warm and welcoming atmosphere, attentive, detailed, friendly, and courteous service</li><li>
Proactively visit with and interact with guests and members; build loyalty and face/name recognition</li><li>
Positively handle guest requests and accept feedback with grace</li><li>
Provide sound resolution(s) to guest complaints with poise and professionalism</li><li>
Understand the market and surrounding areas (i.e. restaurants, businesses, hotels)</li><li>
Regularly measure and evaluate service through restaurant service audits, and leveraging guest/employee feedback</li><li>
Maintain highest level of safety, security, sanitation, and cleanliness of facility</li><li>
Must understand how to use basic computer applications and POS systems</li><li>
Staff, train and develop guest-focused employees</li><li>
Manage team accountability</li><li>
Maintain good rapport with vendors to ensure quality and consistency</li><li>
Instill a culture of excellence and inspire confidence throughout the restaurant staff while displaying strong leadership skills</li><li>
Sound decision making capability while protecting the restaurant/Company in instances of urgency</li><li>
Assist in conducting quarterly restaurant staff evaluations</li></ul><div></div><div> 
Physical Demands And Work Environment:</div><ul><li>
General office assignments-(typing), which lends itself to repetitive motion.</li><li>
Sitting in a stationary position for several hours within the day.</li><li>
Standing and walking for 8+ hours within a shift.</li><li>
Exposed to loud music.</li></ul></div></div></div></div></div></div></div><div></div>

Assistant General Manager – AVA MediterrAegean

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