hotel front desk clerk

The Tangerine

<p><b>Overview</b><br/>Join our dynamic hospitality team as a Hotel Front Desk Clerk, where your enthusiasm and dedication will create memorable experiences for our guests from the moment they arrive. In this lively role, you&rsquo;ll be the friendly face that welcomes visitors, manages guest inquiries, and ensures smooth check-in and check-out processes. Your energy and professionalism will set the tone for a positive stay, while your multitasking skills keep operations running seamlessly. If you thrive in a fast-paced environment and love delivering exceptional customer service, this opportunity is perfect for you!</p><p><b>Responsibilities</b></p><ul><li>Greet guests warmly upon arrival, ensuring a welcoming atmosphere that reflects our commitment to hospitality excellence</li><li>Manage guest check-in and check-out procedures efficiently using hotel management software</li><li>Handle guest requests, inquiries, and complaints with professionalism and a positive attitude</li><li>Operate multi-line phone systems to answer reservations, inquiries, and coordinate guest services</li><li>Maintain accurate records of guest information, reservations, and billing details</li><li>Assist with night audit responsibilities to reconcile daily transactions and ensure financial accuracy</li><li>Provide information about hotel amenities, local attractions, and transportation options to enhance guest experiences</li></ul><p><b>Qualifications</b></p><ul><li>Proven experience in hospitality management or hotel front desk operations preferred</li><li>Bilingual or multilingual skills highly desirable to serve diverse guests effectively</li><li>Strong customer service skills with a friendly, approachable demeanor</li><li>Knowledge of hotel management systems and front desk software is a plus</li><li>Excellent phone etiquette and ability to handle multi-line phone systems confidently</li><li>Previous hotel experience or resort background is advantageous</li><li>Ability to work flexible hours, including nights and weekends as needed for night audit shifts or peak times</li></ul><p>Join us in creating welcoming environments where every guest feels valued! We are committed to providing paid opportunities that foster growth in hospitality management while delivering outstanding guest services. Your enthusiasm will help shape memorable stays for travelers from around the world!</p><p>Pay: From $18.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>Employee discount</li><li>Free parking</li></ul><p>Work Location: In person</p>

Hotel Front Desk Clerk

ＨＯＴＥＬ

<p>The position of a front desk associate entails guest relations such as checking guests in/out of our facility, answering the phone to accommodate our guests, making reservations, and keeping the facility clean and tidy for your entire shift to ensure the best possible stay for our guests and other employees.</p><p>Job Types: Full-time, Part-time</p><p>Pay: $12.00 - $13.00 per hour</p><p>Benefits:</p><ul><li>Employee discount</li></ul><p>Work Location: In person</p>

Commonwealth Hotels

<div><div>Join Our Team at the Residence Inn Dayton Beavercreek!<br>
<br>
The Residence Inn Dayton Beavercreek is seeking a Part-Time Hotel Guest Service Agent, Part-Time Hotel Front Desk Clerk, or Part-Time HOtel Front Office Agent.<br>
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<b>About Us:</b><br>
Working at the Residence Inn Dayton Beavercreek offers numerous benefits, including professional growth within the globally recognized Marriott brand, access to comprehensive training, and opportunities for career development. Associates enjoy competitive wages, benefits like health insurance and discounted hotel stays, and a supportive, team-oriented work environment. Residence Inn Dayton Beavercreek emphasizes creating a welcoming environment for both guests and team members. The hotel prides itself on personalized guest experiences, treating each guest with exceptional service. Conveniently located near Wright Patterson AFB, Wright State University, and local shopping and dining, the hotel is a hub of activity. Team members are recognized for excellence by the Ohio Lodging Association, it offers a supportive and award-winning work environment. It is an ideal place for those passionate about hospitality and looking to grow their careers with a friendly and dedicated team.<br>
<br>
<b>Why This Role?</b><br>
Working as a Part-Time Hotel Guest Service Agent, Part-Time Hotel Front Desk Agent, or Part-Time Hotel Front Desk Clerk at the Residence Inn Dayton Beavercreek, Ohio, offers a rewarding opportunity to be part of a dynamic hospitality team. The Hotel Guest Service Agent, Front Desk Agent, or Front Desk Clerk allows you to be at the forefront of delivering exceptional service, ensuring guests have a seamless and enjoyable experience from check-in to check-out. With the hotel&rsquo;s convenient location near the airport, you will interact with a diverse range of travelers, from business professionals to vacationing families, providing a chance to build strong communication and problem-solving skills.<br>
</div><div><b>What&rsquo;s In It for You?</b><br>
NEXT DAY PAY<br>
Time Off: Vacation, Personal Days, and Holiday Pay<br>
Exclusive Discounts: Hotel, food, and beverage savings for personal travel<br>
Professional Growth: Online training courses<br>
Additional Support: Employee Assistance Program, jury duty leave, bereavement leave, and more</div>
<div></div><div><b>Key Responsibilities for the Part-Time Hotel Guest Service Agent, Part-Time Hotel Front Desk Clerk, or Part-Time Hotel Front Office Agent include:</b></div>
<ul><li>Guest Check-In and Check-Out: Assisting guests with the check-in and check-out process efficiently, ensuring a smooth and welcoming experience.</li>
<li>Reservations Management: Handling room reservations, cancellations, and modifications accurately while maintaining up-to-date records.</li>
<li>Customer Service: Responding promptly and professionally to guest inquiries, complaints, and special requests, aiming to exceed guest expectations.</li>
<li>Payment Processing: Handling payment transactions, including room charges, deposits, and refunds, while ensuring accuracy and compliance with hotel policies.</li>
<li>Communication Hub: Coordinating with other hotel departments, such as housekeeping and maintenance, to address guest needs and resolve issues promptly.</li>
<li>Providing Information: Offering information about hotel services, amenities, local attractions, and transportation options to assist guests with their plans.</li>
<li>Problem-Solving: Resolving guest concerns or complaints effectively, escalating issues when necessary to maintain satisfaction.</li>
<li>Maintaining Records: Keeping accurate and organized records of guest stays, payments, and interactions in the hotel&rsquo;s property management system (PMS).</li>
<li>Promoting Hotel Services: Upselling rooms and promoting hotel amenities, such as dining options or event spaces, to enhance the guest experience.</li>
<li>Ensuring Security: Following safety and security protocols to safeguard guests, staff, and property, including verifying guest identification and monitoring for suspicious activity.</li>
</ul><div><b>What We are Looking for in a Part-Time Hotel Guest Service Agent, Part-Time Hotel Front Desk Clerk, or Part-Time Hotel Front Office Agent:</b></div>
<ul><li>Previous experience in customer-facing roles, such as in hospitality, retail, or food service, is often required or preferred.</li>
<li>Strong interpersonal skills and a focus on delivering exceptional service are essential.</li>
<li>Familiarity with using computers and software systems, especially reservation or property management systems (PMS),</li>
<li>Strong verbal and written communication skills are necessary for interacting with guests and team members professionally and clearly.</li>
<li>Experience handling guest complaints or resolving conflicts calmly and effectively is a valuable asset.</li>
<li>Previous roles that required managing multiple tasks, such as answering phones, handling reservations, and assisting guests simultaneously, prepare candidates for the demands of the job.</li>
<li>Hospitality or Front Desk Experience (Preferred)</li>
<li>A high school diploma or equivalent</li>
<li>Experience in jobs with irregular hours, such as evening, weekend, or holiday shifts, helps demonstrate adaptability to the hospitality industry's demands.</li>
</ul>
<div><br>
Applicants should have the flexibility to work weekends &amp; holidays<br>
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<b>Why Commonwealth Hotels?</b><br>
Founded in 1986, Commonwealth Hotels is a leading hospitality management company known for our exceptional guest and associate satisfaction, market premiums, and superior ROI. We believe in fostering a world-class culture where great people deliver extraordinary results.</div></div>

Guest Service Agent

General Hotels Corporation

<div><div>Are you looking to let your hospitality skills shine while you create personable and engaging experiences for guests from all around the world? If so, we might be exactly what you're looking for! General Hotels Corporation has an immediate opening for a <b>Front Desk Agent </b>to join our hotel team! The Front Desk Agent is responsible for providing excellent customer service to guests at our hotel. As a Front Desk Agent, you are the first point of contact for guests and are responsible for ensuring that their stay is comfortable and enjoyable.</div>
<div></div><div>The Front Desk Agent is responsible for a variety of tasks, including:</div>
<ul><li>Greeting guests as they arrive at the hotel</li>
<li>Checking guests in and out of the hotel</li>
<li>Answering phone calls and responding to emails</li>
<li>Assisting guests with any questions or concerns they may have</li>
<li>Maintaining accurate records of guest information and room assignments</li>
<li>Handling cash and credit card transactions</li>
<li>Providing information about hotel amenities and local attractions</li>
<li>Ensuring that the front desk area is clean and organized</li>
</ul>
<div><br>
The ideal candidate for this position will possess the following skills:</div>
<ul><li>Excellent customer service skills</li>
<li>Strong communication skills, both verbal and written</li>
<li>Ability to multitask and prioritize tasks effectively</li>
<li>Attention to detail and accuracy</li>
<li>Ability to work well under pressure</li>
<li>Proficiency in using hotel front desk software and equipment</li>
<li>Basic math skills</li>
<li>Flexibility to work different shifts, including weekends and holidays</li>
</ul>
<div></div><div>Benefits include:</div>
<div></div><div><ul><li>Medical, Dental, and Vision Insurance Options</li>
<li>Company Paid Life Insurance</li>
<li>Company Paid Telemedicine</li>
<li>Supplemental Life Insurance</li>
<li>401(k) with company match</li>
<li>Earned Wage Access (&ldquo;on-demand pay&rdquo;)</li>
<li>Hotel Room Discounts</li>
<li>Company Paid Employee Assistance Program</li>
<li>Perks through Benefit Hub</li>
<li>Generous Time Off Package</li>
</ul>
</div><div><br>
General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within.</div>
<div></div><div>General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.</div></div>

Front Desk Agent

Red Roof Plus+ & Suites Erie PA

<p>The front desk agent/night auditor is responsible for answering guest questions, properly resolving guest complaints, answering phones, filing paperwork, taking guest reservations, and checking hotel guests in and out of their rooms.</p><p>They are responsible for ensuring that every single guest has a favorable experience at the hotel. A few of the main duties of a front desk agent are greeting guests at the front desk, answering any questions, recommending activities and restaurants to guests, answering phone calls, processing the end of day night audit paperwork and filing reports accordingly, handling cash and credit cards, and preparing coffee and breakfast offerings in the morning.</p><p>Job Requirements:</p><p>-Great People Skills</p><p>-Patience when dealing with guests</p><p>-Professional demeanor</p><p>-Willingness to learn other departments within the hotel</p><p>-Dependable and able to arrive to work on time</p><p>-Computer and phone understanding and skills</p><p>- Ability and Understanding of Basic food service to set up breakfast in the morning</p><p>-Money handling experience</p><p>-Pleasant &quot;Willing to learn&quot; attitude!</p><p>Job Type: Part-time</p><p>Pay: $12.00 - $16.00 per hour</p><p>Benefits:</p><ul><li>Flexible schedule</li><li>Professional development assistance</li></ul><p>Work Location: In person</p>

Night Auditor

Town Pump

<div><p>The Town Pump Hotel Group is looking for a motivated and outgoing <b>Hotel Front Desk Agent </b>who will model our mission statement, &ldquo;Genuine Hospitality from genuine people committed to providing comfort and service.&rdquo; All Front Desk Agents are required to engage in selling hotel rooms over the phone and in- person, explaining the amenities, benefits, and attempting to close the sale of each inquiry. All Front Desk Agents will be required to turn in sales leads by engaging in curious conversations with guests, reviewing hotel reports, listening, and being observant, etc. Town Pump is a growing company with ever-increasing opportunities for career growth.</p><p>
As a <b>Hotel Front Desk Agent,</b> you will:</p><ul><li>
pleasantly greet guests and perform duties to provide guest transactions of check-in, check-out, billing, reservations, phone transfers, and other service and hospitality-related requests to meet Town Pump and brand operational standards.</li><li>
have knowledge of hotel and guest service operations, experience working with a computer, data entry, multi-line phone systems, and experience with cash handling and credit card transactions preferred.</li><li>
communicate in a courteous, professional manner with teammates, management, and guests, understand the importance of being punctual along with the flexibility of work schedules</li><li>
display a high degree of pride and integrity in job performance and can work independently with frequent interruptions.</li><li>
ensure the best possible experience for each guest, within the framework of Town Pump operating guidelines, complete all required company and brand-specific training and/or certifications in a timely manner, and complete all tasks and assignments as required by the Daily Front Office checklist.</li><li>
maintain secure master key control by signing out, securing, and signing in master keys, maintain proper cash control, and always keep the cash drawer secure under lock and key.</li><li>
collect and post incidental charges to guest rooms (i.e., fax, pet, cleaning charges)., utilize communications book to maintain shift communications, report all known issues with services, equipment, and property; and ensure work orders are in place.</li><li>
maintain a clean, organized, clutter-free front desk and work area always, and maintain a high degree of confidentiality of guest, company, and property information in compliance with Town Pump expectations.</li><li>
may be required to clean public areas, assist with breakfast service, fold laundry, occasionally clean a guest room, and other duties within the hotel.</li><li>
Engage in selling hotel rooms over the phone and in person, explaining the amentities, benefits and attempting to close the sale of each inquiry.</li><li>
Complete the front desk sales review checklist to help identify potential sales leads.</li></ul><p>
Town Pump offers many outstanding benefits including 401(K), Health, Dental, and Vision Insurance, Health Savings, Flex Spending Accounts, paid time off, and education reimbursement benefits.</p><p>
Town Pump Inc. is proud to be an Equal Employment Opportunity (EEO) employer. We are committed to equal employment opportunities regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, citizenship, marital status, disability, or Veteran status.</p></div><p></p>

HOTEL FRONT DESK

Hotel Indigo North Conway

<p><b>Overview</b><br/>We are seeking a dedicated and detail-oriented Night Auditor to join the Hotel Indigo front desk team in a dynamic hospitality environment. The Night Auditor plays a crucial role in ensuring the smooth operation of the hotel during overnight hours, providing exceptional customer service while managing front desk responsibilities and performing nightly audits. This position is ideal for individuals with a passion for hospitality and strong organizational skills.</p><p><b>Duties</b></p><ul><li>Conduct nightly audits of all financial transactions, ensuring accuracy and compliance with hotel policies.</li><li>Manage front desk operations, including check-ins and check-outs, while providing excellent guest services.</li><li>Handle guest inquiries and resolve any issues that may arise during the night shift.</li><li>Maintain accurate records of all transactions and prepare reports for management review.</li><li>Operate multi-line phone systems, responding to calls promptly and professionally.</li><li>Ensure the security of the hotel premises by monitoring access points and responding to emergencies as needed.</li><li>Assist with guest relations, providing information about local attractions, services, and amenities.</li><li>Collaborate with other departments to ensure a seamless experience for guests.</li></ul><p><b>Qualifications</b></p><ul><li>Previous experience in IHG hotel management or hospitality management is preferred.</li><li>Strong customer service skills with a focus on guest satisfaction.</li><li>Bilingual or multilingual abilities are highly desirable to cater to a diverse clientele.</li><li>Familiarity with night audit procedures and front desk operations is a plus.</li><li>Excellent phone etiquette and proficiency in using multi-line phone systems.</li><li>Ability to work independently during overnight shifts while maintaining attention to detail.</li><li>Strong communication skills and ability to build rapport with guests from various backgrounds.</li><li>Experience in resort settings or similar hospitality environments is advantageous. Join our team as a Night Auditor and contribute to creating memorable experiences for our guests while ensuring operational excellence during the night shift.</li></ul><p>Job Type: Part-time</p><p>Pay: $20.00 - $23.00 per hour</p><p>Work Location: In person</p>

Hotel Night Auditor

Search 9539+ Hotel front desk clerk jobs near you this April. New roles added regularly across leading industries. Apply today.

9539 hotel front desk clerk jobs Near Me

Hotel Front Desk Clerk

Hotel Front Desk Clerk

Guest Service Agent

Front Desk Agent

Night Auditor

HOTEL FRONT DESK

Hotel Night Auditor