hotel front desk clerk

Holiday Inn Express and Suites

Job Overview Join our dynamic hospitality team as a Hotel Front Desk Clerk, where you will be the welcoming face of our establishment! This energetic role offers the opportunity to create memorable guest experiences through exceptional customer service, efficient check-in and check-out processes, and seamless communication. You will be the first point of contact for guests, ensuring their stay begins and ends on a positive note. If you thrive in a fast-paced environment and are passionate about hospitality, this position is perfect for you!Responsibilities<ul><li>Greet guests warmly upon arrival and provide a friendly, professional check-in experience.</li><li>Manage guest inquiries via phone and in person with excellent phone etiquette and multi-line phone system skills.</li><li>Handle reservations, cancellations, and modifications accurately using hotel management software.</li><li>Assist guests with room assignments, special requests, and provide local information to enhance their stay.</li><li>Conduct night audit procedures to ensure all transactions are balanced and reports are accurate.</li><li>Maintain guest relations by addressing concerns promptly and professionally, ensuring guest satisfaction.</li><li>Coordinate with housekeeping and maintenance teams to resolve guest issues quickly and efficiently.</li></ul>Qualifications<ul><li>Proven experience in hospitality management or hotel front desk operations.</li><li>Strong customer service skills with a friendly and approachable demeanor.</li><li>Bilingual or multilingual abilities are highly desirable to serve diverse guests effectively.</li><li>Knowledge of hotel management systems and reservation software is preferred.</li><li>Experience with night audit procedures and guest services is a plus.</li><li>Excellent communication skills, including phone etiquette and multi-line phone handling.</li><li>Ability to work flexible hours, including nights, weekends, and holidays as needed. Embark on a rewarding career where your enthusiasm for hospitality makes every guest feel valued! We&rsquo;re committed to supporting your growth in a vibrant environment that celebrates diversity, teamwork, and excellence in guest service.</li></ul>Job Types: Full-time, Part-timePay: $20.89 - $25.15 per hourExpected hours: 20 &ndash; 40 per weekWork Location: In person

Hotel Front Desk Clerk

Candlewood Suites

Candlewood Suites Milwaukee North/Brown Deer is a small business in HOSPITALITY. We are professional and customer-centric.HOURS ARE: MONDAY, TUESDAY, WEDNESDAY, THURSDAY 3P-11PWe are looking for hardworking and dedicated individuals to join our team. Our Front Desk Agents are responsible for assisting customers with any inquiries and/or concerns, answering phones, handling cash transactions, checking in and out of guests, and making reservations. This is a unique opportunity for a dynamic individual to build their customer service skills and learn about the hotel industry. Individual must have atleast 1 year of consecutive work experience with one employer.Responsibilities:<ul><li>Face to face customer service work in a high-pressure environment.</li><li>Bilingual skills (English and Spanish), knowledge of a third language is helpful but not required.</li><li>Ability to communicate with difficult customers.</li><li>Ability to communicate with co-workers and supervisors in a professional manner.</li><li>Troubleshoot problems independently.</li><li>Use a computer.</li><li>Work in retail.</li></ul>Job Type: Part-timePay: $14.00 - $15.00 per hourBenefits:<ul><li>Employee discount</li><li>Paid time off</li></ul>Experience:<ul><li>Hotel experience: 1 year (Required)</li><li>customer service: 2 years (Required)</li></ul>Work Location: In person

TownePlace Suites Parkersburg

We are looking for a Hotel Front Desk Clerk to serve as our guests&rsquo; first point of contact and manage all aspects of their accommodation. Hotel Front Desk Clerk responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and are a good team player, we&rsquo;d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.Responsibilities&middot; Perform all check-in and check-out tasks&middot; Manage online and phone reservations&middot; Inform customers about payment methods and verify their credit card data&middot; Register guests collecting necessary information (like contact details and exact dates of their stay)&middot; Welcome guests upon their arrival and assign rooms&middot; Provide information about our hotel, available rooms, rates and amenities&middot; Respond to clients&rsquo; complaints in a timely and professional manner&middot; Work in coordination with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests&rsquo; needs&middot; Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests&middot; Maintain updated records of bookings and payments&middot; Previous hotel front desk experience helpful, but not necessaryJob Type: Full-timePay: From $13.00 per hourBenefits:<ul><li>401(k)</li><li>Employee discount</li><li>Health insurance</li><li>Life insurance</li></ul>Schedule:<ul><li>8 hour shift</li><li>Weekend availability</li></ul>Education:<ul><li>High school or equivalent (Preferred)</li></ul>Experience:<ul><li>Hotel Experience: 1 year (Preferred)</li><li>Front Desk: 1 year (Preferred)</li></ul>Work Location: In person

Front Desk Clerk

Cambria Hotel Phoenix Chandler - Fashion Center

<div><h4 class="jobSectionHeader">Description</h4>
As a Front Desk Clerk or Guest Services Clerk at Concord Hospitality, you will be at the hub of guest interaction, creating memorable experiences from arrival to departure. Your proactive, responsive, and caring approach ensures guests feel welcomed and supported throughout their stay. If you enjoy engaging with others, have a winning personality, and take pride in delivering exceptional service, this role is a perfect fit.
Responsibilities<ul><li>Assist guests efficiently, courteously, and professionally at all times</li><li>Maintain a high level of service and hospitality standards</li><li>Promptly address guest concerns and ensure satisfaction in a timely manner</li><li>Post guest charges, collect payments, and follow cash handling procedures</li><li>Handle guest mail and messages with respect to privacy and professionalism</li><li>Stay knowledgeable about the hotel brand, travel programs, and special offers</li><li>Communicate guest feedback effectively to departments and management</li><li>Respond quickly to calls, lobby visitors, and team members needing assistance</li><li>Maintain full knowledge of hotel safety and emergency procedures</li></ul>
Qualifications<ul><li>High school diploma or equivalent preferred</li><li>Prior hospitality or customer service experience is a plus</li><li>Strong interpersonal and communication skills</li><li>Ability to multitask and remain professional in a fast-paced environment</li><li>Detail-oriented with strong organizational skills</li><li>Flexibility to work varied shifts, including evenings, weekends, and holidays</li></ul>
Benefits (Full-Time Associates Only)<ul><li>Competitive wages</li><li>Medical, dental, and vision insurance</li><li>Life insurance and short/long-term disability options</li><li>401(k) program with company match</li><li>Tuition assistance</li><li>Discounted room rates at Concord-managed hotels</li><li>Training, development, and career advancement opportunities</li></ul>
Why Join Concord?
At Concord Hospitality, we invest in our associates through training and development at all levels. Our &ldquo;Associate First&rdquo; culture supports growth, balance, and diversity.
We are built on five cornerstones: Quality, Integrity, Community, Profitability, and FUN!
Our associates proudly cheer:
&ldquo;We Are Concord!&rdquo;
We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</div>

Front Desk Clerk 3P-11P Saturday and Sunday

Hampton Inn Viera

<div><h3 class="jobSectionHeader">Why You'll Love Working With Us:</h3>
At Hampton Inn Viera, we&rsquo;re committed to creating a positive, rewarding environment for both our guests and our team members. As a Front Desk Agent, you'll be the face of the hotel&mdash;delivering outstanding service and ensuring each guest&rsquo;s stay is smooth, friendly, and memorable.
We offer competitive benefits, including:<ul><li>
 Medical, Dental &amp; Vision Insurance</li><li>
 401(K) with Company Match</li><li>
 Paid Time Off</li><li>
 A professional yet friendly work culture</li><li>
✈️ Hilton Team Member Travel Discounts</li></ul><h3 class="jobSectionHeader">
️ What You&rsquo;ll Be Doing:</h3>
As a key member of our front office team, you'll assist guests from check-in to check-out, while also helping coordinate services across departments to ensure top-notch hospitality.
Your responsibilities include:<ul><li>
Greeting guests warmly and handling check-ins and check-outs smoothly</li><li>
Answering phones, managing guest inquiries, and resolving issues promptly</li><li>
Processing reservations, cancellations, and modifications via phone, in person, and through our hotel system</li><li>
Communicating guest needs with housekeeping, maintenance, and other departments</li><li>
Handling payments, balancing cash drawers, and processing transactions accurately</li><li>
Managing guest accounts and updating internal systems</li><li>
Operating the hotel&rsquo;s switchboard and wake-up call system</li><li>
Monitoring reservations and room availability to maximize occupancy</li><li>
Maintaining a clean and organized front desk area</li><li>
Participating in the Manager on Duty (MOD) rotation</li><li>
Completing shift checklists and handing off effectively to the next team member</li></ul><h3 class="jobSectionHeader">
 Who We&rsquo;re Looking For:</h3><ul><li>
A people person with excellent communication and customer service skills</li><li>
Detail-oriented and able to multitask in a fast-paced environment</li><li>
Previous hotel front desk or customer service experience preferred</li><li>
Familiarity with hotel systems and reservations is a plus</li><li>
Flexible availability (including weekends and holidays)</li><li>
High school diploma or equivalent required</li><li>
Must be dependable, professional, and team-oriented</li></ul><h3 class="jobSectionHeader">
 Be the Reason Guests Come Back</h3>
If you enjoy helping people, working with a supportive team, and making a positive impact, we&rsquo;d love to meet you.
zq8WeGi2eH</div>

Hotel Front Desk Agent

Red Roof Plus Miami Airport

<div>Introduction: 
We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment. 
Responsibilities:<ul><li> 
Manage reservations and check guests in and out using a computerized system</li><li>
Handle guest requests, such as booking tours or making restaurant reservations</li><li>
Assist with check-in and check-out processes, including handling payments and issuing keys</li><li>
Answer phone calls and respond to online inquiries in a timely and professional manner</li><li>
Assist with organizing and setting up events and meetings</li><li>
Handle guest complaints and concerns with grace and professionalism</li><li>
Perform light cleaning duties, such as wiping down counters and restocking supplies</li><li>
Other duties as assigned</li></ul> 
Qualifications:<ul><li> 
Previous experience as a front desk agent or in a customer service role is preferred</li><li>
Strong communication and interpersonal skills</li><li>
Ability to multitask and handle a high-volume workload</li><li>
Proficiency with computer systems and software, such as Microsoft Office and reservation management systems</li><li>
Flexibility to work evenings, weekends, and holidays as needed</li></ul> 
Perks:<ul><li> 
Competitive salary</li><li>
Employee discounts on hotel rooms and amenities</li><li>
Opportunities for advancement within the company</li><li>
Professional development opportunities</li><li>
Positive and supportive work environment</li></ul></div>

front desk agent

Sonesta

<div>We&rsquo;re Sonesta International Hotels. 
The 8th largest hotel company in the U.S.&mdash;and growing fast.
An epic blend of full-service and focused hotels in major cities, Sonesta&rsquo;s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect.
Together We Thrive&mdash;bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.
Job Description Summary
The Front Desk Agent (FDA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. The FDA serves as the point person regarding the Front Desk technology systems and in-house guest relations during their shift. The FDA is first point of contact and therefore represents the brand as all guests enter the hotel.
Job Description
Position Title: Front Desk Agent
Location: Sonesta Denver Downtown
Department: Front Office
Reports To: Director of Rooms
Type: Non-Exempt (Hourly)
Pay Range: $20.00 to $21.00 per hour
Application Deadline: March 21st, 2026
Position Summary
The Front Desk Agent (FDA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. The FDA serves as the point person regarding the Front Desk technology systems and in-house guest relations during their shift. The FDA is first point of contact and therefore represents the brand as all guests enter the hotel.
DUTIES AND RESPONSIBILITIES:<ul><li>
Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards.</li><li>
Register guests, issue room keys, and provide information on hotel services and room location. Answer phones in a prompt and courteous manner.</li><li>
Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.</li><li>
Responsible to maintain the security of cash, credit card transactions, and guest information.</li><li>
May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes. Up-sell rooms where possible to maximize revenue.</li><li>
Follow the overall seasonal demand reservation strategy as communicated by the hotel management team with regard to room type and length of stay pricing.</li><li>
Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.</li><li>
Service the shoppe and the pour by ensuring guests receive the service and products offered by the hotel. Follow all local laws with regard to alcoholic beverage sales.</li><li>
Ensure guest special requests are fulfilled and proper delivery of guest services is delivered.</li><li>
Issue, control and release guest safe-deposit boxes.</li><li>
Comply with federal, state and local laws regarding health, safety, and alcohol services.</li><li>
Perform other duties as assigned.</li></ul>
QUALIFICATIONS AND REQUIREMENTS:<ul><li>
High School diploma or equivalent preferred.</li><li>
One year of previous hotel experience, or retail customer service preferred.</li><li>
Ability to speak, read, and write fluent English; other languages beneficial.</li><li>
Professional verbal and written communication skills.</li><li>
Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances preferred.</li><li>
Problem solving, reasoning, motivating, organizational and training abilities preferred.</li><li>
Experience with Microsoft Office and Opera systems preferred.</li><li>
Frequently standing up, bending, climbing, kneeling, and moving about the facility.</li><li>
Carrying, lifting or pulling items weighing up to 50 pounds.</li><li>
Frequently handling objects and equipment.</li><li>
Standing for extended periods of time.</li><li>
Will be required to work mornings, evening, weekends, and holidays.</li></ul>
Additional Job Description
Pay: $20.00 to $21.00 per hour. Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills, and job specific experience/overall experience.
Application Deadline: This job posting will be closed on March 21st, 2026
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:<ul><li>
Medical, Dental and Vision Insurance (starting the first of the month after start date)</li><li>
Health Savings Account with Company Match</li><li>
401(k) Retirement Plan with Company Match</li><li>
Paid Vacation and Sick Days</li><li>
Sonesta Hotel Discounts</li><li>
Educational Assistance</li><li>
Paid Parental Leave</li><li>
Company Paid Life Insurance</li><li>
Company Paid Short Term and Long Term Disability Insurance</li><li>
Various Employee Perks and Discounts</li></ul><h2 class="jobSectionHeader">
Go Beyond @SonestaHotels</h2><h3 class="jobSectionHeader">
WHO WE ARE</h3>
We are an organization made up of people, thoughts and ideas &ndash; all working towards fulfilling our simple mission: To wow every guest, team member, partner &amp; community we operate in by delivering quality, value &amp; amazing hospitality.
We will achieve our mission by being passionate about exceeding expectations - by being persistent, resilient, and constantly seeking new and creative ways to succeed. Doing the Right Thing and Going Beyond are our principles that guide everything we do.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. This job description is subject to change at any time.
Additional Job Information/Anticipated
Pay Range
Pay: $20.00 to $21.00 per hour. Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills, and job specific experience/overall experience.
Application Deadline: This job posting will be closed on March 21st, 2026
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:<ul><li>
Medical, Dental and Vision Insurance</li><li>
Health Savings Account with Company Match</li><li>
401(k) Retirement Plan with Company Match</li><li>
Paid Vacation and Sick Days</li><li>
Sonesta Hotel Discounts</li><li>
Educational Assistance</li><li>
Paid Parental Leave</li><li>
Company Paid Life Insurance</li><li>
Company Paid Short Term and Long Term Disability Insurance</li><li>
Various Employee Perks and Discounts</li><li>
Hospital Indemnity</li><li>
Critical Illness Insurance</li><li>
Accident Insurance</li></ul>
Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.</div>

Front Desk Agent

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6901 hotel front desk clerk jobs Near Me

Hotel Front Desk Clerk

Hotel Front Desk Clerk

Front Desk Clerk

Front Desk Clerk 3P-11P Saturday and Sunday

Hotel Front Desk Agent

front desk agent

Front Desk Agent