hotel general manager

SAP Hotels LLC

Overview Join our dynamic hospitality team as a Hotel General Manager, where you'll lead the overall operations of a vibrant resort or hotel property. This energetic role calls for a passionate leader who thrives on delivering exceptional guest experiences, optimizing revenue, and fostering a motivated team. As the driving force behind daily operations, you'll ensure that every aspect of the hotel runs smoothly, efficiently, and with a focus on excellence. Your leadership will shape memorable stays for guests and create a welcoming environment that encourages repeat visits and positive reviews.Responsibilities<ul><li>Oversee all hotel operations, including front desk management, guest services, housekeeping, food and beverage, and maintenance to ensure seamless service delivery. </li><li>Lead and supervise staff across departments, promoting teamwork, high performance, and professional development. </li><li>Develop and implement strategies for revenue management to maximize profitability while maintaining outstanding guest satisfaction. </li><li>Manage human resources functions such as hiring, training, performance evaluations, and ensuring compliance with employment laws. </li><li>Maintain budgetary controls by monitoring expenses, controlling costs, and optimizing resource allocation to meet financial targets. </li><li>Ensure exceptional guest relations by addressing concerns promptly and fostering a welcoming atmosphere that encourages positive feedback. </li><li>Oversee night audit procedures and ensure accurate financial reporting at the end of each day. </li><li>Utilize multilingual or bilingual skills to communicate effectively with diverse guests and staff from various backgrounds. </li><li>Implement hotel policies and procedures aligned with industry standards to uphold safety, security, and quality standards. </li><li>Manage multi-line phone systems with professional phone etiquette to handle inquiries efficiently and courteously.</li></ul>Qualifications<ul><li>Proven experience in hotel management or hospitality management roles with supervising responsibilities. </li><li>Strong background in revenue management, budgeting, and financial oversight within a resort or hotel setting. </li><li>Excellent customer service skills with a passion for creating memorable guest experiences. </li><li>Demonstrated leadership ability to motivate teams and foster a positive work environment. </li><li>Knowledge of human resources practices including hiring, training, and employee relations. </li><li>Familiarity with front desk operations, night audit procedures, and guest services protocols. </li><li>Multilingual or bilingual capabilities are highly desirable to serve diverse clientele effectively. </li><li>Experience with hotel management software systems and multi-line phone systems is preferred. Embark on this exciting journey where your leadership transforms ordinary stays into extraordinary experiences! We are committed to supporting your growth as you lead our team to new heights of hospitality excellence.</li></ul>Pay: $48,000.00 - $56,000.00 per yearBenefits:<ul><li>Employee discount</li><li>Flexible schedule</li><li>Paid time off</li></ul>Work Location: In person

Hotel General Manager

Westmont Hospitality Group

Job Summary We are seeking a dedicated and experienced On-Site Property Manager to oversee the daily operations of our property. The ideal candidate will possess strong leadership skills and a background in hospitality management, ensuring exceptional guest services and maintaining a welcoming environment for residents and visitors. This role requires a proactive approach to property management, with a focus on customer satisfaction and operational efficiency.Duties<ul><li>Manage day-to-day operations of the property, ensuring high standards of service and hospitality.</li><li>Supervise front desk staff, providing guidance and support to ensure excellent customer service.</li><li>Handle guest inquiries and complaints promptly and professionally, fostering positive relationships with residents.</li><li>Conduct night audits to ensure accurate reporting of occupancy and financial transactions.</li><li>Develop and manage budgets, ensuring financial targets are met while maintaining quality services.</li><li>Oversee maintenance requests and coordinate with service providers for timely resolutions.</li><li>Implement policies and procedures that enhance operational efficiency and guest satisfaction.</li><li>Maintain effective communication with staff, residents, and vendors through various phone systems.</li><li>Train new employees in hospitality standards, front desk operations, and customer service protocols.</li></ul>Experience<ul><li>Proven experience in hospitality management or property management is preferred.</li><li>Strong background in customer service with demonstrated leadership abilities.</li><li>Familiarity with front desk operations, including night audit processes.</li><li>Experience in budgeting and financial oversight within a hospitality or property management context is advantageous.</li><li>Excellent communication skills, both verbal and written, with the ability to interact effectively with diverse groups.</li><li>Proficient in using phone systems and other technology relevant to property management operations.</li></ul>We invite qualified candidates who are passionate about delivering exceptional service to apply for this exciting opportunity as an On-Site Property Manager.Job Type: Full-timePay: From $50,000.00 per yearBenefits:<ul><li>401(k)</li><li>Employee discount</li><li>Paid time off</li></ul>Work Location: In person

Courtyard by Marriott

Overview Join our dynamic hospitality team as a Hotel Assistant General Manager, where you will play a pivotal role in ensuring seamless hotel operations and exceptional guest experiences. This energetic leadership position offers the opportunity to oversee daily hotel functions, support staff, and elevate service standards across all departments. You will be instrumental in driving revenue growth, managing budgets, and fostering a welcoming environment for guests and team members alike. If you thrive in a fast-paced setting and possess a passion for hospitality excellence, this role is your next career move!Duties<ul><li>Assist in managing daily hotel operations, including front desk, guest services, housekeeping, and food &amp; beverage departments</li><li>Supervise and support staff to ensure high standards of customer service and operational efficiency</li><li>Oversee revenue management strategies to maximize profitability while maintaining guest satisfaction</li><li>Handle guest relations proactively, resolving issues promptly to ensure memorable stays</li><li>Coordinate with human resources on staffing needs, training programs, and employee performance evaluations</li><li>Monitor budgeting processes, control expenses, and optimize resource allocation for maximum efficiency</li><li>Oversee night audit procedures and ensure accurate financial reporting at the end of each day</li><li>Maintain excellent communication across departments using multi-line phone systems and uphold professional phone etiquette</li><li>Lead initiatives to improve guest services, enhance resort amenities, and elevate overall guest experience</li></ul>Skills<ul><li>Proven supervising experience within the hospitality or hotel management industry</li><li>Strong leadership skills with the ability to motivate and develop teams in a fast-paced environment</li><li>Excellent customer service skills with a focus on guest relations and satisfaction</li><li>Multilingual or bilingual abilities are highly desirable to serve diverse clientele effectively</li><li>Deep understanding of hospitality management principles including revenue management, budgeting, and human resources practices</li><li>Experience with front desk operations, night audit procedures, and multi-line phone systems</li><li>Knowledge of resort operations and guest services standards is preferred</li><li>Exceptional communication skills with the ability to handle complex situations professionally and diplomatically</li></ul>Embark on a rewarding journey where your leadership transforms guest experiences into lasting memories! We are committed to fostering an inclusive environment that values innovation, teamwork, and excellence. Join us in shaping memorable stays for every guest while advancing your career in hospitality management!Pay: $65,000.00 - $75,000.00 per yearBenefits:<ul><li>Employee discount</li><li>Paid time off</li></ul>Experience:<ul><li>Marriott: 1 year (Required)</li></ul>Work Location: In person

Hotel Assistant General Manager

Marriott International

<div>Additional Information 
Job Number26046873 
Job CategoryProperty Leadership 
Location396 Ghala, Al Azaiba South, Muscat, Oman, Oman, 130 
ScheduleFull Time 
Located Remotely?N 
Position Type Management 
<div><div><div>General Manager
Hotel: Aloft Muscat - located near Muscat International Airport 
Location: Muscat, Sultanate of Oman
Hotel Overview
Aloft Muscat is a modern lifestyle hotel strategically located close to Muscat International Airport and key business and convention areas. The hotel offers a vibrant, design-led experience aligned with Aloft brand standards and caters to business, leisure, and airline-related guests.
Key Hotel Facts:
<ul><li>Approx. 199 guest rooms and suites</li>
<li>Team size: ~80 associates</li>
<li>Food &amp; Beverage:
<ul><li>All-day dining restaurant</li>
<li>1 specialty restaurant/bar concept</li>
</ul></li><li>Facilities:
<ul><li>Outdoor / rooftop swimming pool</li>
<li>Fitness center</li>
<li>Meeting &amp; business facilities</li>
</ul></li><li>Market Position: Mid-upscale lifestyle hotel with strong F&amp;B and social spaces</li>
</ul>Position Summary
The General Manager is responsible for the overall leadership, direction, and performance of Aloft Muscat. This role oversees all aspects of hotel operations, with a strong focus on Food &amp; Beverage, guest experience, team engagement, and commercial performance, while ensuring full compliance with Marriott brand standards and local regulations.
This opportunity is open to first-time General Managers with a strong operational background - ideally from F&amp;B-driven lifestyle hotels&mdash;who are ready to step into full property leadership.
Key Responsibilities Operational Leadership
<ul><li>Lead and oversee all hotel operations including Rooms, F&amp;B, Engineering, Finance, Sales &amp; Marketing, and Human Resources</li>
<li>Ensure seamless day-to-day operations with a strong focus on guest satisfaction and service consistency</li>
<li>Maintain brand standards, operational audits, and Marriott compliance requirements</li>
</ul>Food &amp; Beverage Excellence
<ul><li>Personally champion F&amp;B operations, innovation, quality, and profitability</li>
<li>Drive performance of the all-day dining and specialty restaurant concepts</li>
<li>Monitor cost controls, menu engineering, supplier management, and service delivery</li>
</ul>Financial &amp; Commercial Performance
<ul><li>Develop and execute annual business plans and operating budgets</li>
<li>Drive GOP, revenue growth, market positioning, and cost efficiencies</li>
<li>Analyze financial reports and implement corrective actions as needed</li>
</ul>People &amp; Culture
<ul><li>Lead, inspire, and develop a team of approximately 80 associates</li>
<li>Build a strong performance culture with clear accountability and engagement</li>
<li>Ensure succession planning, training, and compliance with Oman labor laws</li>
</ul>Guest Experience &amp; Brand Representation
<ul><li>Act as the ambassador of the Aloft brand within Muscat</li>
<li>Personally engage with guests, corporates, and key stakeholders</li>
<li>Handle escalated guest concerns and protect brand reputation</li>
</ul>Safety, Compliance &amp; Governance
<ul><li>Ensure full compliance with Marriott policies, health &amp; safety standards, and local regulations</li>
<li>Oversee risk management, security, and sustainability initiatives</li>
</ul>Candidate Profile Experience &amp; Background
<ul><li>Strong operations background, ideally with significant Food &amp; Beverage leadership experience</li>
<li>Experience within lifestyle or select-service hotels preferred</li>
<li>First-time General Manager candidates welcome, provided they demonstrate readiness and maturity for full property leadership</li>
</ul>Skills &amp; Competencies
<ul><li>Hands-on, commercial, and guest-focused leadership style</li>
<li>Strong financial acumen with proven budgeting and cost-control experience</li>
<li>Excellent people leadership and talent development skills</li>
<li>Ability to balance brand standards with local market realities</li>
</ul>Language &amp; Cultural Fit
<ul><li>Arabic speaker required</li>
<li>Strong English communication skills</li>
<li>Solid understanding of Middle East hospitality culture and guest expectations</li>
</ul>Why This Role?
<ul><li>Opportunity to lead a dynamic lifestyle brand within the Marriott portfolio</li>
<li>Strong focus on F&amp;B, people leadership, and operational excellence</li>
<li>Located in a growing business and airport-driven market in Muscat</li></ul> 
</div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Aloft, we aren&rsquo;t your typical hotel&mdash;but we aren&rsquo;t too cool for school either. We&rsquo;re here to be our guests&rsquo; launching and landing pad. Whether they are taking their dog for a walk and coming back for a drink, wrapping up a day of meetings with coworkers, or they&rsquo;re in town to see family, friends, or their favorite band, we offer a hub for connection to others and the area around them, with modern design and personality to boot. We&rsquo;re looking for confident self-expressers who aren&rsquo;t afraid to draw outside the lines. If you are someone who gets excited about the possibilities to connect with others, then Aloft Hotels is the place for you. In joining Aloft Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

General Manager - Aloft Muscat

Hilton

<div>Exceptional Hospitality Starts with You
About the Opportunity:
Are you ready to lead one of Chicago&rsquo;s most connected and fast-paced hospitality destinations? Hilton Chicago O'Hare Airport is seeking an experienced and visionary General Manager to oversee daily operations, inspire a high-performing team, and deliver exceptional service at one of the nation&rsquo;s busiest airport hotels.
In this role, you&rsquo;ll be at the forefront of creating a seamless guest experience&mdash;guiding a collaborative team, driving operational and financial performance, and ensuring every guest interaction reflects Hilton&rsquo;s signature hospitality. We&rsquo;re looking for a dynamic leader with a strong background in full-service hotel operations who can balance strategic leadership with a hands-on approach in a high-volume environment.
This is more than a leadership role&mdash;it&rsquo;s an opportunity to shape the future of a premier Hilton property and make a lasting impact on both the team and travelers from around the world. If you&rsquo;re passionate about hospitality excellence and ready to lead at the gateway to Chicago, we invite you to join us on this exciting journey.
About the Property:
Connected directly to O'Hare International Airport via underground walkways, Hilton Chicago O'Hare Airport offers unmatched convenience and full-service hospitality in one of the nation&rsquo;s busiest travel hubs. The hotel welcomes business travelers, airline crews, convention attendees, and international guests with seamless airport access and easy connections to downtown Chicago.
The property features spacious guest rooms and suites designed for comfort and productivity, along with multiple dining options, a fitness center, indoor pool, business center, and concierge services. With over 40,000 square feet of flexible meeting and event space, the hotel is a premier destination for conferences, corporate gatherings, and special events.
Combining the energy of a global gateway with Hilton&rsquo;s signature hospitality, Hilton Chicago O&rsquo;Hare Airport delivers a fast-paced yet welcoming environment where service excellence and guest experience remain at the forefront.
For more information on this property, please click HERE.
What are we looking for?
Basic Qualifications:
<ul><li>Minimum two years' Hotel Manager OR five years Executive Committee member experience at a at a similar-sized or larger hotel
</li><li>Proven experience in hotel operations, with a strong focus on rooms management
</li><li>Skilled in cultivating and sustaining strong relationships with ownership groups
</li><li>Solid commercial acumen with expertise in financial oversight and revenue optimization
</li><li>Thoughtful people leadership with a demonstrated track record of driving engagement and overseeing high-performing teams
</li>Demonstrated experience managing labor relations and union partnerships 
<li>
 
</li></ul>Preferred Qualifications:
<ul><li>Hilton brand experience
</li><li>Local market experience</li></ul></div>
 <div>As General Manager, your responsibilities will also include:
<ul><li>Managing and optimizing hotel operations: You will lead the hotel with strategic oversight of all departments &mdash; ensuring alignment with Hilton brand standards. Through effective budgeting, forecasting, and service delivery, you&rsquo;ll drive operational excellence and a seamless guest experience. By identifying inefficiencies and leveraging guest feedback, you&rsquo;ll implement targeted improvements that enhance workflow, reduce waste, and elevate service. Your focus on continuous improvement, coaching, and innovation will strengthen team performance and consistently exceed guest expectations.
</li><li>Managing commercial financial performance: You&rsquo;ll take full ownership of the property&rsquo;s financial performance, including sales, revenue and finance that will lead to growth, cost control, and profitability. This means setting and achieving targets for key performance indicators like GOP and RevPAR, while maintaining strong financial discipline. You'll also collaborate closely with the hotel&rsquo;s commercial team and lead budgeting, forecasting, and strategic planning processes to ensure sustained financial health and business agility.
</li><li>Communicating with key stakeholders: As the primary point of contact for hotel owners and Hilton&rsquo;s corporate leadership, you will be responsible for maintaining alignment on business goals, operational strategies, and performance expectations. You will deliver regular updates, collaborate on long-term planning, and act as a trusted advisor, ensuring transparency and partnership at every level.
</li><li>Leading and developing on-property teams: You will cultivate a high-performing, people-first culture by recruiting top talent, championing diversity and inclusion, and supporting the professional development of every team member. Through performance management, coaching, and recognition programs, you'll inspire engagement, accountability, and continuous growth. Your leadership will empower teams to deliver outstanding service while growing their own careers at Hilton.</li></ul></div>
 <div>What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.</div>
 <div>How We'll Help You Thrive
At Hilton, the hospitality we&rsquo;re known for doesn&rsquo;t end with our guests. We proudly invest in our Team Members&rsquo; wellbeing, supporting you through all of life&rsquo;s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
<ul><li>Incredible travel perks &ndash; Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
</li><li>Own a piece of Hilton &ndash; Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
</li><li>Paid parental leave &ndash; Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
</li><li>Personalized caregiving support &ndash; Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
</li><li>Crisis concierge &ndash; In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
</li><li>Mental health resources &ndash; Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
</li><li>Generous paid time off (PTO) &ndash; Recharge, relax, and take time for what matters most
</li><li>Health &amp; welfare benefits &ndash; From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
</li><li>Financial security for your future &ndash; Our retirement plans make it easier to save for what&rsquo;s next
</li></ul>*Benefits availability may vary depending on Team Member&rsquo;s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.</div>
 <div><div><div>Join an Award-Winning Workplace Culture
 
</div><div>At Hilton, we don&rsquo;t just deliver exceptional experiences for our guests&mdash;we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we&rsquo;ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
</div><div>Our award-winning culture has earned us repeated recognition on the World&rsquo;s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we&rsquo;re setting new standards for the future of travel.
</div><div>Whether you&rsquo;re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career&mdash;and help us make every stay a little more magical.
</div></div><div>Curious about life at Hilton? Explore our Careers Blog to see why we&rsquo;re more than a great place to stay&mdash;we&rsquo;re a great place to work.</div></div>

General Manager - Hilton Chicago O'Hare Airport

Northpointe hospitality management, llc

The Lawrence Hotel (opening this summer!) will be more than just a hotel&mdash;it will evolve over time, into a local landmark, meeting place and &ldquo;watering hole&rdquo;. Designed for travelers who seek unique experiences and personalized service, the hotel blends Southern charm with modern elegance. As a vibrant part of the community, we attract guests looking for authenticity, culture, and unparalleled hospitality.Position Overview of Chief Engineer:The Chief Engineer is responsible for the overall operation, maintenance, and safety of the hotel&rsquo;s physical plant, equipment, and building systems. This leadership role will oversee preventive maintenance programs, capital projects, vendor management, and energy efficiency initiatives while supporting a guest-focused environment that reflects the quality and character of The Lawrence Hotel.Key Responsibilities of Chief Engineer:<ul><li>Oversee the daily operation and maintenance of all hotel systems, including HVAC, electrical, plumbing, life safety, and building controls.</li><li>Ensure the property is maintained in excellent condition, supporting both guest comfort and operational efficiency.</li><li>Respond promptly to maintenance requests and emergency situations, minimizing disruption to guests and operations.</li><li>Maintain detailed records of maintenance activities, inspections, and equipment performance.</li></ul>Preventive Maintenance &amp; Asset Protection:<ul><li>Develop and implement a comprehensive preventive maintenance program for guestrooms, public spaces, and back-of-house areas.</li><li>Conduct routine inspections to identify and address maintenance needs proactively.</li><li>Support capital planning, equipment replacement, and long-term asset management.</li><li>Ensure compliance with all brand standards, local codes, and regulatory requirements.</li></ul>Safety, Compliance &amp; Risk Management:<ul><li>Maintain and monitor all life safety systems, including fire alarms, sprinklers, emergency lighting, and backup power.</li><li>Ensure compliance with OSHA, local building codes, environmental regulations, and Hilton safety standards.</li><li>Lead safety training and maintain a safe working environment for all team members.</li><li>Coordinate inspections with local authorities and third-party vendors.</li></ul>Team Leadership &amp; Vendor Management:<ul><li>Recruit, train, schedule, and supervise engineering and maintenance team members.</li><li>Foster a culture of accountability, teamwork, and service excellence.</li><li>Manage relationships with contractors, service providers, and utility vendors.</li><li>Control departmental expenses and manage the engineering budget effectively.</li></ul>Pre-Opening Responsibilities:<ul><li>Participate in building walk-throughs, punch list completion, and system commissioning.</li><li>Coordinate equipment setup, warranty documentation, and service contracts.</li><li>Establish maintenance programs, inventory levels, and operating procedures prior to opening.</li><li>Support opening readiness to ensure a smooth and successful launch.</li></ul>Qualifications for Chief Engineer:<ul><li>5+ years of engineering or maintenance leadership experience in a hotel is highly preferred.</li><li>Strong technical knowledge of HVAC, electrical, plumbing, and building systems.</li><li>Experience with preventive maintenance programs, capital planning, and vendor management.</li><li>Working knowledge of life safety systems and regulatory compliance.</li><li>Strong leadership, organizational, and problem-solving skills.</li><li>Ability to respond to emergencies and work a flexible schedule as needed.</li><li>Hilton or full-service hotel experience preferred.</li></ul>Pay: $55,000.00 - $65,000.00 per yearBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible schedule</li><li>Life insurance</li><li>Paid time off</li><li>Professional development assistance</li><li>Vision insurance</li></ul>Experience:<ul><li>Hotel: 1 year (Required)</li></ul>Work Location: In person

Hotel Chief Engineer

Four Seasons

<div>About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Soon to be one of the region&rsquo;s foremost luxury beachside destinations, The Red Sea will comprise of the idyllic natural islands and lagoons across 200 kms of coastline along the western coast of the Kingdom of Saudi Arabia, between the cities of Umluj and Al Wajh. The new Four Seasons Resort will be located on Shura Island, the hub of the development and home to a yacht marina, leisure and lifestyle facilities, retail offerings, 18-hole golf course and more. The Red Sea destination is being built with sustainable practices and tourism at its core, with the masterplan being informed by an impressive marine spatial planning simulation to model the environmental impact of development and operations to minimize over-tourism while providing guests with an exceptional travel and lifestyle experience. The destination will also rely on renewable energy and will only develop a small portion of the islands with expansive dedicated conservation zones. The new Four Seasons Resort will offer approximately 149 rooms and suites, all with uninterrupted views over white sand beaches and crystal-clear waters. The property will also feature six restaurant and lounge outlets, meeting and events spaces, a marine discovery centre, Kids for All Seasons space and much more. Whether looking for rest and relaxation or sport and water activities, there will be something for everyone, including a full-service spa with a hammam, tennis courts, three outdoor pools with cabanas, and two separate beaches for families and adults perfect for soaking in the sun or diving down to explore the coral reefs.
<h3 class="jobSectionHeader">About Four Seasons
</h3>Four Seasons is powered by our people. We are a collective of individuals who strive to be better, push boundaries, and treat others the way we would like to be treated. Across the globe, our teams create extraordinary experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one, and treating everyone with care and respect. Whether you work with us, stay with us, live with us, or discover with us, our purpose is to create lasting impressions that enrich life through genuine human connection.
<h3 class="jobSectionHeader">About the Location
</h3>Set to become one of the region&rsquo;s premier luxury beachside destinations, The Red Sea Project stretches across pristine islands and lagoons along 200 km of coastline on Saudi Arabia&rsquo;s western shore. The new Four Seasons Resort Red Sea will be located on Shura Island, the vibrant hub of the development, featuring a yacht marina, lifestyle and leisure facilities, retail, an 18-hole golf course, and more.
Sustainability is at the core of the Red Sea destination, with renewable energy, marine conservation, and eco-friendly practices shaping its design. The resort will feature 149 rooms and suites with stunning views of white-sand beaches and turquoise waters, alongside six dining outlets, meeting and event spaces, a marine discovery center, Kids For All Seasons, a luxury spa with hammam, tennis courts, pools, and dedicated family and adult-only beaches.
<h3 class="jobSectionHeader">What You Will Do
</h3>As Guest Services Manager, you will:
<ul><li>Lead daily operations of the Guest Services team (Front Desk, Concierge, Bell/Door Attendants, and Guest Relations).
</li><li>Ensure a seamless arrival and departure experience, reflecting Four Seasons&rsquo; service excellence.
</li><li>Anticipate guest needs and personalize service to create memorable stays.
</li><li>Resolve guest challenges with professionalism, empathy, and swift service recovery.
</li><li>Coordinate with Housekeeping, Engineering, F&amp;B, and other departments for flawless operations.
</li><li>Supervise and train the Guest Services team, fostering a culture of service excellence.
</li><li>Monitor team productivity, guest feedback, and service standards to continuously improve.
</li><li>Support recruitment, onboarding, and training during the pre-opening phase.
</li><li>Ensure compliance with health, safety, and sustainability protocols.
</li></ul><h3 class="jobSectionHeader">What You Bring
</h3><ul><li>Proven experience as a Guest Services Manager or Assistant Manager in a luxury hotel or resort.
</li><li>Strong leadership, training, and operational management skills.
</li><li>Passion for creating personalized guest experiences.
</li><li>Pre-opening experience is a strong advantage.
</li><li>Fluency in English is required; Arabic is an asset.
</li><li>Eligible to work in Saudi Arabia.
</li></ul><h3 class="jobSectionHeader">Knowledge &amp; Skills
</h3><ul><li>Bachelor&rsquo;s degree in Hospitality Management or related field preferred.
</li><li>Minimum 2&ndash;3 years of leadership experience in Guest Services/Front Office in a 5-star hotel or resort.
</li><li>Familiarity with Opera or similar PMS systems.
</li><li>Excellent organizational, problem-solving, and time management skills.
</li><li>Strong communication skills with the ability to lead a multicultural team.
</li></ul><h3 class="jobSectionHeader">What We Offer
</h3><ul><li>Competitive tax-free salary.
</li><li>Housing and transportation provided.
</li><li>30 days annual vacation plus public holidays.
</li><li>Paid home leave flights.
</li><li>Complimentary meals and uniform cleaning.
</li><li>Medical and life insurance.
</li><li>Worldwide complimentary stays with Four Seasons.
</li><li>Career growth and development opportunities.
</li></ul><h3 class="jobSectionHeader">Schedule &amp; Hours
</h3>Full-time role.</div>

Guest Services Manager – Four Seasons Resort, The Red Sea Shura Island

Search 7877+ Hotel general manager jobs near you this June. New roles added regularly across leading industries. Apply today.

7877 hotel general manager jobs Near Me

Hotel General Manager

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General Manager - Aloft Muscat

General Manager - Hilton Chicago O'Hare Airport

Hotel Chief Engineer

Guest Services Manager – Four Seasons Resort, The Red Sea Shura Island