hotel general manager

Philadelphia Hotel

<div><h3 class="jobSectionHeader">If you are a motivated hospitality professional ready to lead a dedicated team and elevate hotel performance, we invite you to apply and take the next step in your career as our General Manager.</h3><h4 class="jobSectionHeader">
Perks</h4>
Health Benefits, 401k, Travel Discounts
Join Our Leadership Team &ndash; General Manager
Are you an accomplished hospitality leader ready to take the next step in your career? A well-known branded hotel located just outside the Philadelphia suburbs is seeking a dynamic, results-oriented General Manager to lead our property and team.
Why Join Us?<ul>
<li>
Established Brand: Lead a recognized hotel brand with a strong reputation and loyal guest base.</li>
<li>
Strategic Location: Conveniently located outside the Philadelphia suburbs, offering access to major markets while maintaining a strong local presence.</li>
<li>
Career Growth: This role provides the opportunity to make a meaningful impact, develop talent, and drive long-term success.</li>
<li>
Competitive Compensation: We offer a competitive salary and benefits package commensurate with experience.</li>
</ul>
What We&rsquo;re Looking For:<ul>
<li>
Proven Leadership: Demonstrated success managing hotel operations, leading teams, and fostering a positive workplace culture.</li>
<li>
Guest-Centered Mindset: A strong commitment to delivering exceptional guest experiences and brand standards.</li>
<li>
Business Acumen: Ability to analyze financials, develop strategies, and drive revenue, profitability, and operational excellence.</li>
<li>
Hands-On Management Style: Comfortable being visible, engaged, and proactive across all departments.</li></ul></div>

Hotel General Manager

Candlewood Suites Louisville

General Manager &ndash; Spark by Hilton (105 Rooms)Location: Bardstown, Kentucky Brand: Spark by Hilton Property Size: 105 Rooms Employment Type: Full-TimeAbout the RoleWe are seeking an experienced and results-driven General Manager to lead operations at our 105-room Spark by Hilton property. The ideal candidate will be responsible for the overall leadership, strategic direction, and performance of the hotel, ensuring exceptional guest experiences while maximizing revenue, profitability, and team engagement.This role requires a hands-on leader who thrives in a fast-paced hospitality environment and is passionate about delivering the high standards associated with the Hilton family of brands.Key ResponsibilitiesOperational Leadership<ul><li>Oversee all day-to-day hotel operations including front desk, housekeeping, maintenance, and guest services.</li><li>Ensure compliance with brand standards, operational procedures, and safety regulations.</li><li>Maintain high guest satisfaction scores and online reputation management.</li></ul>Financial Performance<ul><li>Develop and manage annual budgets, forecasts, and financial reporting.</li><li>Drive revenue growth through effective rate management, sales strategy, and cost control.</li><li>Monitor key performance indicators including RevPAR, ADR, and occupancy.</li></ul>Team Leadership<ul><li>Recruit, train, and develop hotel team members to build a high-performing culture.</li><li>Foster a positive workplace environment focused on accountability, service excellence, and teamwork.</li><li>Conduct performance reviews and implement training initiatives.</li></ul>Sales &amp; Community Engagement<ul><li>Work closely with sales and revenue teams to drive occupancy and market share.</li><li>Build relationships with local businesses, community organizations, and travel partners.</li><li>Represent the hotel within the local market and hospitality community.</li></ul>Qualifications<ul><li>Minimum 2+ years of hotel leadership experience, preferably as a General Manager or Assistant General Manager.</li><li>Experience with select-service or limited-service hotel brands preferred.</li><li>Strong knowledge of hotel financial management, revenue strategies, and operations.</li><li>Experience with Hilton brand standards and systems is highly desirable.</li><li>Proven leadership, communication, and problem-solving skills.</li><li>Ability to lead by example and work in a hands-on operational environment.</li></ul>Preferred Experience<ul><li>Prior experience with a Hilton-branded property.</li><li>Pre-opening or brand conversion experience.</li><li>Familiarity with hotel management systems and revenue management tools.</li></ul>What We Offer<ul><li>Competitive salary and performance-based bonus</li><li>Health, dental, and vision benefits</li><li>Paid time off</li><li>Career growth opportunities within the hospitality portfolio</li><li>Team member travel benefits through Hilton</li></ul>How to ApplyInterested candidates should submit their resume and a brief cover letter outlining their hospitality leadership experience and accomplishments.Benefits:401KHealth, dental, vision insuranceBonus programHotel discountsAnd more...Pay: $47,000.00 - $57,000.00 per yearBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Education:<ul><li>Associate (Required)</li></ul>Experience:<ul><li>hotel management: 2 years (Required)</li></ul>Shift availability:<ul><li>Night Shift (Preferred)</li><li>Day Shift (Preferred)</li><li>Overnight Shift (Preferred)</li></ul>Work Location: In person

Imbue Hospitality

Are you ready to turn your management experience into a rewarding long-term career with a dynamic and quickly-growing leader in the hospitality industry? Work with us. We need energetic and personable management professionals just like you to serve as Hotel General Managers.This hands-on hospitality management role will find you charged with ensuring a positive experience for every hotel guest while developing a team of six to nine employees in roles at the front desk, housekeeping, maintenance, and after hours support. Managers receive comprehensive training including time at our corporate headquarters and competitive salary to reward you for a job well done and benefit packages that ensure you feel and can be your best. Our general managers also open their own door for career growth within our organization including area manager and other opportunities.Job Responsibilities:Plans, directs, or coordinates all aspects of the hotel property including staffing, operations, and customer satisfaction. Oversees property maintenance and appearance. Monitors all operating costs, budgets, and forecasts. Familiar with a variety of hospitality concepts, practices, and procedures. Relies on experience and judgement to plan and accomplish goals. Performs a variety of tasks. Leads the work of others.Essential Functions:<ul><li>Recruits, hires, and trains quality staff.</li><li>Manages all hotel staff, including creating work schedules and assigning specific duties.</li><li>Submits all personnel paperwork, including drug test results and I-9s, in a timely manner.</li><li>Approves time and attendance records, ensuring employees are clocking in and out properly. Ensures employees acknowledge / approve that all hours worked have been recorded.</li><li>Reviews and approves property payroll daily. Ensures timely submission of approved timecards to Payroll on a bi-weekly basis.</li><li>Provides leadership to the team with ongoing training and coaching; leads by example.</li><li>Conducts performance reviews for team members and follows progressive disciplinary process to correct team member performance deficiencies.</li><li>Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. Manages the hotel in accordance with the business plan and budget.</li><li>Develops, administers, and reviews property revenue and expense budgets each day.</li><li>Authorizes direct bill accounts and monitors the administration of Accounts Receivable. Maintains AWR to target by controlling discounts and ensures guest payments are made on time.</li><li>Develops and maintains rapport with competitive properties, City Convention and Visitors Bureau, Chamber of Commerce, lead sources, business partners, clients, etc. Responsible for knowing area attractions and services in order to accommodate guests&rsquo; needs.</li><li>Maintains hotel operations consistent with Brand Standards. Inspects rooms, public spaces, and storage areas daily to ensure all rooms and public spaces are guest ready and storage areas are clean and safe.</li><li>Completes the daily audit, makes daily bank deposits, reviews and approves transmittals and other front office paperwork and reports.</li><li>Responsible for knowing property emergency procedures, OSHA Workplace Standards, and ensures all team members are trained to act in a safe manner at all times and what to do in the event of an emergency or accident at the property.</li><li>Ensures a viable key control program is in place.</li><li>Reviews daily front office procedures and assures proper transmission of all necessary information to the La Quinta Inn and Suites Hotels corporate office.</li><li>Understands the government regulations affecting hotel&rsquo;s operations, ensuring hotel is operating in compliance with all applicable laws, ordinances, regulations, and requirements of any federal, state or municipal authority.</li><li>Creates an operating environment that ensures consistent guest satisfaction, meets with and solicit comments from guests on a regular basis to determine their level of satisfaction with guest services and facilities.</li><li>Establishes and follows appropriate cash control procedures and ensures team members follow appropriate cash control procedures, including making daily bank deposits.</li><li>Establishes and implements company policies, goals, objectives, and procedures, conferring with RDO, peers, and staff members as necessary.</li><li>Conducts essential sales activity including: inside sales, competitive set lot drives, and sales calls. Sends local, regional, and national leads to RDO and RDFS. Essential functions are not all inclusive; other duties may be assigned.</li></ul>Competencies:<ul><li>Action Oriented&ndash; Demonstrates a commitment to effective job performance by taking action on one&rsquo;s own and following through to get the job done. Effectively manages multiple priorities with a results-oriented sense of urgency.</li><li>Business Acumen&ndash; Has a solid understanding of the hotel industry and keeps abreast of best practices and trends. Understand the mission, structure, and functions of the organization and the potential impact of own performance on the success of the business.</li><li>Conflict Management&ndash; Successfully mediates conflict between individuals and groups; can negotiate consensus and agreement and settle disputes equitably; can find common ground and obtain cooperation of parties involved.</li><li>Decision Making&ndash; Generating, evaluating, and implementing solutions to problems. Able to balance the &ldquo;ideal world&rdquo; with the &ldquo;real world&rdquo; and make sound decisions considering the best interest of the organization.</li><li>Interpersonal Skills&ndash; Displays the skills to work effectively with others.</li><li>Professionalism&ndash; Maintaining a professional presence. Demonstrating self-control, maintaining a professional demeanor and a positive attitude.</li></ul>Job Type: Full-timeBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li><li>Referral program</li><li>Vision insurance</li></ul>Work Location: In person

Holiday Inn & Suites Silicon Valley Milpitas

<div><div><div>As the General Manager for our Full-Service Holiday Inn &amp; Suites property, it is imperative to lead with excellence, drive operational efficiency, and ensure the highest levels of guest satisfaction.

You will serve as the primary leader responsible for overseeing all aspects of hotel operations, financial performance, sales and marketing initiatives, and staff development.

Your strategic vision, leadership abilities, and commitment to excellence will be instrumental in achieving our overarching goals of delivering exceptional guest experiences, maximizing revenue, and maintaining brand standards.

This is an exciting opportunity for a seasoned hospitality professional with a passion for leadership to drive operational excellence, maximize revenue, and ensure guest satisfaction.

Candidates must have prior IHG Hotels experience; this requirement is essential and non-negotiable.

Essential Responsibilities

Operational Excellence: You will provide strategic direction and operational oversight to ensure smooth day-to-day operations. From front desk management to housekeeping, food and beverage services, and maintenance, you will uphold high standards of quality, cleanliness, and guest service excellence.

Inventory Management: You will implement effective inventory management practices to monitor stock levels of essential supplies such as linens, toiletries, cleaning materials, and operational equipment. By effectively managing supplies levels, you will contribute to the overall operational efficiency, cost-effectiveness, and guest satisfaction at both properties. Your proactive approach will ensure that the hotels are well-equipped to deliver exceptional experiences to guests while maintaining operational excellence.

Financial Management:With a keen eye for detail and a focus on profitability, you will manage the annual operating budget. Through diligent financial analysis and cost-control measures, you will optimize revenue generation, minimize expenses, and drive sustainable growth.

Sales and Revenue Growth:Your strategic sales and marketing expertise will be key in driving revenue growth and increasing market share for the hotel. Through collaboration with the revenue management teams you will optimize pricing strategies and maximize revenue opportunities. By fostering key client relationships, and leveraging market insights, you will maximize revenue opportunities and achieve budgeted revenue goals.

Staff Leadership and Development: As a dedicated leader, you will recruit, train, and develop a high-performing team. Through effective coaching, mentorship, and performance management, you will foster a culture of excellence, collaboration, and accountability that empowers team members to thrive and deliver exceptional guest experiences.

Guest Satisfaction:You will prioritize guest satisfaction and loyalty by ensuring that the property consistently meets or exceeds guest expectations. Monitoring online reviews and guest satisfaction scores is key to identifying areas for improvement and implementing solutions.

Through proactive guest engagement, timely resolution of issues, and continuous improvement initiatives, you will uphold the reputation of our hotel as a premier destination for hospitality excellence.

Compliance and Quality Assurance: Upholding brand standards, regulatory requirements, and quality assurance protocols will be paramount in your role. You will conduct regular inspections, audits, and compliance checks to ensure adherence to standards and maintain a safe, welcoming environment for guests and staff alike.

Community and Brand Relations: Fostering and maintaining positive relationships with local businesses, vendors, and Brand representatives is key to support the hotel's objectives and foster positive community relations. You will represent the property at industry events, networking functions, and community activities to enhance brand visibility and reputation.

Food and Beverage Operations: As the General Manager overseeing food and beverage operations in our hotel, your responsibilities will involve managing various aspects of dining services to ensure exceptional guest experiences and optimize revenue generation. Some of the responsibilities for this role include:

Quality Control and Standards Quality Control and Standards:
<ul><li>Ensure consistency and quality of food and beverage offerings by establishing and enforcing standardized recipes, portion sizes, and presentation guidelines.</li></ul>
<ul><li>Conduct regular inspections and taste tests to maintain high standards of culinary excellence and guest satisfaction.</li></ul>

Operational Oversight:
<ul><li>Supervise daily operations of food and beverage outlets, ensuring smooth service delivery, cleanliness, and adherence to health and safety standards.</li></ul>
<ul><li>Coordinate with kitchen, service, and bar staff to streamline workflows, minimize wait times, and enhance overall operational efficiency.</li></ul>

To perform the job successfully, an individual should at minimum demonstrate the following;

Problem Solving, Organization, Communication, Ethics, Dependability, Adaptability, Professionalism, Quality, Judgement, Reasoning, Computer and Software Skills.

Qualifications:

Candidates must have prior IHG Hotels experience; this requirement is essential and non-negotiable.

The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience:
<ul><li>Bachelor's degree in hospitality management, business administration, or a related field preferred</li></ul>
<ul><li>Previous experience in hotel management, including leadership roles with increasing levels of responsibility.</li></ul>
<ul><li>Knowledge of hotel operations, including front desk, housekeeping, food and beverage, and sales and marketing.</li></ul>
<ul><li>Excellent problem-solving and decision-making abilities.</li></ul>
<ul><li>Ability to multitask and prioritize tasks in a fast-paced environment.</li></ul>
<ul><li>Strong leadership, communication, and interpersonal skills.</li></ul>
<ul><li>Ability to read, write, speak, understand, and communicate in English (multilingual preferred).</li></ul>
<ul><li>Proficiency in financial management and budgeting.</li></ul>
<ul><li>Flexibility to work evenings, weekends, and holidays as needed.</li></ul>

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include Close vision, Distance vision and Ability to adjust focus. While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand; sit; use hands and fingers, handle, feel and reach with hands and arms. Driving as required by business needs.
</div></div><div>
Job Type: Full-time</div><div>

Benefits:
<ul>
<li>Dental insurance</li>
<li>Employee discount</li>
<li>Health insurance</li>
<li>Paid jury duty</li>
<li>Paid time off</li>
<li>Vision insurance</li>
</ul>
</div><div>Work Location: In person</div></div>

Marriott International

<div>$65,000-$75,000 based on experience. Full time with full benefits and Bonus. Travel discounts. 
What we offer:<ul><li>
Health, Dental, Vision and other benefits available after 60 days</li><li>
DailyPay</li><li>
401k</li><li>
Paid Training</li><li>
Paid PTO</li><li>
Referral program</li><li>
Discounts at all Kinseth Hotel Corporation hotels and restaurants</li></ul> 
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.<ul><li>
Reinforces standards for hotel personnel administration and performance in compliance with KHC policies/procedures, state, federal and local laws; standards on service to patrons, room rates, advertising, publicity, sales goals, credit, food selection (depending on business unit) and service, and type of patronage to be solicited.</li><li>
Oversees and manages the business unit's overall financial performance including but not limited to: Revenue Management, Accounts Payable, Accounts Receivable, Payroll, Cash Handling and Purchasing and communicates with corporate support staff as needed.</li><li>
Develops and manages operating budgets in conjunction with subordinate managers and Director of Operations.</li><li>
Ensures compliance with franchise agreements through regular inspections of the quality and service programs, franchise required reports are accurate filed on time, new standards and capital needs are addressed and the guest relations cases are answered in a timely manner.</li><li>
Monitors the recruitment, hiring, training, development and orientation of all hotel employees. Oversees employee relations and provides leadership for all staff members.</li><li>
Oversees and ensures compliance on safety training and programs such as MSDS status, lock out tag out, safety committees, blood-borne pathogens, prevention, fire/tornado procedures and general safety.</li><li>
Controls funds, authorizes expenditures, and assists in planning budgets for departments.</li><li>
Oversees and ensures each employee understands and is offered employee benefits during initial eligibility window or open enrollment periods.</li><li>
Holds weekly staff meetings to ensure that regular and consistent communication is taking place. Holds department heads accountable for revenue and departmental meetings.</li><li>
Schedules and oversees the Manager on Duty (MOD) system at the business unit.</li><li>
Monitors and reports to the Director of Operations changes in the local market and competitive trends that affect business unit performance.</li><li>
Approves purchases of supplies and equipment within KHC purchasing guidelines.</li><li>
Inspects guests' rooms, public access areas, and outside grounds for cleanliness and appearance.</li><li>
Answers patrons' complaints and resolves problems quickly to ensure guest satisfaction.</li><li>
Ensures guest satisfaction through excellent customer service, training and timely follow-up.</li></ul> 
KHC POLICIES Responsible for following all KHC policies and procedures as set forth in the KHC handbook and property specific guidelines/standards. These policies include dress code, safety and performance standards. Employees must also maintain a professional image and report to work as scheduled. 
SUPERVISORY RESPONSIBILITIES: Manages 1-10 subordinate supervisors who supervise a total of 10-250 employees in the Housekeeping Department, Maintenance Department, Food &amp; Beverage Department, Front Desk Department, and Sales Departments. Is responsible for the overall direction, coordination, and evaluation of these units. Also directly supervises 1-2 non-supervisory employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. 
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. All employees must follow proper safety precautions at all times to avoid injuries.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to use hands to finger, handle, or feel and taste or smell. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and . The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. 

 
Brand: TownePlace Suites
 
Address: 2823 7th Ave Marion, IA - 52302
 
Property Description: 182 TownePlace Suites
 
Property Number: 182</div>

Comfort Suites McAllen

The General manager is responsible for all aspects of operations at the hotel, to day-to-day staff management and guests. He / She should be an ambassador for the brand and your hotel. Provide leadership and strategic planning to all departments in support of our service culture, maximized operations and guest satisfaction. Work Very closely with the hotel owners and other stake holders.Responsible for managing the Hotels management team and overall hotel targets to deliver an excellent Guest experience. A General Manager would also be required to manage between profitability and guest satisfaction measures.GM DUTIES AND RESPONSIBILITIES:<ul><li>Oversee the operations functions of the hotel, as per the Organizational chart.</li><li>Hold regular briefings and meetings with all head of departments.</li><li>Ensure full compliance to hotel operating controls, SOP&rsquo;s, policies, procedures and service standards.</li><li>Lead all key property issues, customer service and refurbishment.</li><li>Handling complaints and oversee the service recovery procedures.</li><li>Responsible for the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing &amp; Sales Plan and Capital Budget.</li><li>Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded.</li><li>Ensure all decisions are made in the best interest of the hotels and management.</li><li>Deliver hotel budget goals and set other short- and long-term strategic goals for the property.</li><li>Developing improvement actions, carry out costs savings.</li><li>A strong understanding of P&amp;L statements and the ability to react with impactful strategies</li><li>Closely monitor the hotels business reports on a daily basis and take decisions accordingly.</li><li>Ensure that monthly financial outlooks for Rooms, Food &amp; Beverage, Admin &amp; General, on target and accurate.</li><li>Prepare a monthly financial reporting for the owners and stake holders.</li><li>Draw up plans and budget (revenues, costs, etc.) for the owners.</li><li>Helping in the procurement of operating supplies and equipment and contracting with third-party vendors for essential equipment's and services.</li><li>Act as a final decision maker in hiring a key staff.</li><li>Coordination with HOD's for the execution of all activities and functions.</li><li>Overseeing and managing all departments and working closely with department heads on a daily basis.</li><li>Manage and develop the Hotel Executive team to ensure career progression and development.</li><li>Be accountable for responsibilities of department heads and take ownership of all guest complaints.</li><li>Provide effective leadership to hotel team members.</li><li>Lead in all aspects of business planning.</li><li>Respond to audits to ensure continual improvement is achieved.</li><li>Corporate client handling and take part in new client acquisition along with the sales team whenever required.</li><li>Assisting in residential sales as and when required and development with strong sales prospects.</li><li>Responsible for safeguarding the quality of operations both (internal &amp; external audits).</li><li>Responsible for legalization, Occupational Health &amp; Safety Act, fire regulations and other legal requirements.</li></ul>Job Type: Full-timePay: $40,000.00 - $50,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee discount</li><li>Flexible schedule</li><li>Health insurance</li><li>Paid time off</li><li>Paid training</li><li>Vision insurance</li></ul>Shift availability:<ul><li>Day Shift (Preferred)</li></ul>Ability to Commute:<ul><li>McAllen, TX (Required)</li></ul>Ability to Relocate:<ul><li>McAllen, TX: Relocate before starting work (Required)</li></ul>Work Location: In person

Hotel General Manager (GM)

JSK Hospitality

<div><div><div>*** Salary is based on experience and starts at 65K.***</div>
<div></div><div>Join One of Northern Indiana's Leading Hospitality Groups</div>
<div>As one of the premier hospitality groups in Northern Indiana, we are proud of our rapid growth and strong reputation for excellence in guest service and team development. We own and operate Marriott, Hilton, and IHG Brands. With multiple properties and new locations on the horizon, we are expanding quickly&mdash;and so are the opportunities for our team members. Our newest acquisitions include two hotels in the Kentucky market and two in Mishawaka!</div>
<div>If you have a heart for service, a passion for hospitality, and a drive to grow, you&rsquo;ll feel right at home with us. We believe in promoting from within, recognizing potential, and investing in our people. Here, you&rsquo;re not just filling a role&mdash;you&rsquo;re building a career with a company that values your contributions and is committed to your success.</div>
</div><div></div><div>Job Summary:</div>
<div>The General Manager is responsible for overseeing all hotel operations, ensuring the property runs efficiently and meets financial goals while providing exceptional guest experiences. This role involves leadership of all hotel departments, including front office, housekeeping, food and beverage, sales, marketing, and maintenance. The General Manager is also responsible for ensuring compliance with company policies, local regulations, and health and safety standards, while driving profitability, staff development, and overall operational excellence.</div>
<div>Key Responsibilities:</div>
<ul><li>Operational Leadership &amp; Management:
<ul><li>Oversee all hotel operations, ensuring smooth day-to-day operations across all departments.</li>
<li>Implement and enforce hotel policies and procedures to ensure the highest quality standards are met.</li>
<li>Manage operational budgets, track performance against financial goals, and implement corrective actions to improve performance.</li>
<li>Ensure all areas of the hotel are properly staffed and equipped to deliver top-tier service to guests.</li>
</ul></li><li>Guest Experience &amp; Satisfaction:
<ul><li>Lead the effort to provide exceptional guest service and create memorable guest experiences.</li>
<li>Address guest complaints or concerns promptly and ensure swift resolution, maintaining a high level of guest satisfaction.</li>
<li>Regularly assess guest feedback (e.g., surveys, reviews) to identify areas for improvement.</li>
<li>Implement initiatives to enhance guest loyalty and promote repeat business.</li>
</ul></li><li>Staff Leadership &amp; Development:
<ul><li>Lead, mentor, and support all hotel department managers, ensuring they are trained, motivated, and aligned with the hotel&rsquo;s goals.</li>
<li>Develop and execute employee training programs, ensuring staff members have the tools and knowledge to provide excellent service.</li>
<li>Foster a positive and inclusive work culture that promotes teamwork, staff retention, and high performance.</li>
<li>Conduct performance evaluations, provide regular feedback, and offer coaching to ensure the ongoing development of hotel personnel.</li>
</ul></li><li>Financial Management &amp; Budgeting:
<ul><li>Develop and manage the hotel&rsquo;s annual budget, ensuring cost control, maximization of revenue, and achievement of financial goals.</li>
<li>Monitor operational expenses and identify opportunities for cost savings without compromising guest experience.</li>
<li>Analyze financial reports and key performance indicators (KPIs) to track hotel performance and take corrective actions when necessary.</li>
<li>Optimize room revenue through pricing strategies, occupancy management, and special offers.</li>
</ul></li><li>Sales &amp; Marketing:
<ul><li>Oversee the marketing and sales strategies to drive hotel bookings, group business, and events.</li>
<li>Coordinate with the sales team to develop promotional campaigns and pricing strategies to maximize occupancy and revenue.</li>
<li>Establish strong relationships with corporate clients, event planners, and travel agents to drive business to the hotel.</li>
<li>Monitor local market trends and competitor activity to stay ahead of industry changes and opportunities.</li>
</ul></li><li>Compliance &amp; Health &amp; Safety:
<ul><li>Ensure compliance with local, state, and federal regulations, including health and safety, environmental standards, and labor laws.</li>
<li>Work with HR to ensure hotel staff is compliant with company policies, legal requirements, and industry standards.</li>
<li>Oversee the hotel&rsquo;s security systems, ensuring the safety of guests, employees, and the property.</li>
<li>Ensure adherence to all food safety and sanitation protocols, as well as emergency preparedness protocols.</li>
</ul></li><li>Property Maintenance &amp; Management:
<ul><li>Ensure the hotel building and facilities are well-maintained and meet brand standards, managing maintenance and repair schedules.</li>
<li>Work with the maintenance team to address any property issues and prevent operational disruptions.</li>
<li>Oversee the cleanliness and functionality of the hotel&rsquo;s physical spaces, including guest rooms, public areas, and back-of-house facilities.</li>
</ul></li><li>Reporting &amp; Communication:
<ul><li>Prepare and deliver regular reports on hotel performance, including financials, guest satisfaction, and operational goals, to ownership or regional leadership.</li>
<li>Communicate regularly with corporate management, providing updates on hotel performance, challenges, and opportunities.</li>
<li>Maintain clear and open communication channels between hotel departments to ensure cohesive operations.</li>
</ul></li></ul><div>Qualifications:</div>
<ul><li>Education &amp; Experience:
<ul><li>Minimum of 5-7 years of hotel management experience, including at least 3 years in a General Manager or equivalent leadership role.</li>
<li>Experience managing all aspects of hotel operations, including front office, housekeeping, food and beverage, and sales.</li>
<li>Proven track record of meeting or exceeding financial targets and managing budgets.</li>
</ul></li><li>Skills &amp; Knowledge:
<ul><li>Strong leadership skills, with the ability to inspire, motivate, and manage a diverse team.</li>
<li>Excellent communication and interpersonal skills, with the ability to build relationships with staff, guests, and business partners.</li>
<li>Strong financial acumen, including experience with budgeting, forecasting, and financial reporting.</li>
<li>Deep understanding of hotel operations and service standards, with the ability to drive operational excellence.</li>
<li>Knowledge of hotel management software, property management systems (PMS), and other industry-related technologies.</li>
<li>Ability to assess market trends, identify business opportunities, and develop effective strategies for hotel growth.</li>
</ul></li><li>Personal Characteristics:
<ul><li>Strong problem-solving and decision-making abilities, with a proactive approach to challenges.</li>
<li>Results-oriented, with a focus on achieving operational and financial goals.</li>
<li>Customer-focused with a passion for providing exceptional guest service.</li>
<li>Ability to work under pressure and manage multiple tasks effectively.</li>
<li>Positive, professional, and charismatic with a strong presence as the face of the hotel.</li>
</ul></li></ul><div>Physical Demands:</div>
<ul><li>Ability to stand, walk, and move around the hotel for extended periods of time.</li>
<li>Ability to lift and carry up to 50 pounds when needed.</li>
<li>Flexibility to work weekends, holidays, and evening hours as required.</li>
</ul><div>JSK Hospitality is proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law</div></div>

Hotel General Manager - Full Time

Search 10000+ Hotel general manager jobs near you this March. New roles added regularly across leading industries. Apply today.

10000 hotel general manager jobs Near Me

Hotel General Manager

Hotel General Manager

Hotel General Manager

Hotel General Manager

Hotel General Manager

Hotel General Manager (GM)

Hotel General Manager - Full Time