hotel general manager

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 The Hotel General Manager (GM) leads all aspects of the hotel&rsquo;s operations, ensuring financial success, guest satisfaction, and team development while upholding our mission, vision, and values. This hands-on leadership role requires a proactive, self-starting individual with 24/7 availability to ensure excellence across all departments.
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  Compensation:
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 $68,000
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Hotel General Manager

Structure Hospitality

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  General Manager &ndash; Super 8 Burley
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 Super 8 Burley is looking for a General Manager to lead a 68-room hotel and build a reliable, consistent team.
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 You will run the operation day to day. You will hire, train, and hold standards across the property. This is a smaller hotel, so your presence matters. You will stay close to the team, keep the operation tight, and make sure the basics are done right every day.
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 This role fits someone who takes ownership, works alongside their team, and keeps the hotel steady and performing.
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  Compensation:
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 $60,000 - $70,000 yearly
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  General Manager &ndash; Days Inn &amp; Suites Logan
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 Days Inn &amp; Suites Logan is looking for a General Manager to lead the hotel and build a strong, stable team.
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 You will run the operation day to day. You will hire, train, and hold standards across the property. Logan is a competitive labor market, so success depends on your ability to recruit well, develop people, and stay close to the team.
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 This is a hands-on role for someone who takes ownership, sets the tone, and drives results. If you like building teams, solving problems, and keeping a hotel running at a high level, this role fits.
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  Compensation:
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 $60,000 - $70,000 yearly
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Hotel Orlo

<p><b>Job Overview</b><br/>We are seeking an energetic and dynamic Hotel General Manager to lead our hospitality team with enthusiasm and expertise. In this pivotal role, you will oversee all aspects of hotel operations, ensuring exceptional guest experiences, operational excellence, and financial performance. Your leadership will inspire staff, foster a welcoming environment for guests, and drive the success of the property. The ideal candidate is passionate about hospitality management, possesses strong supervisory skills, and thrives in a fast-paced, guest-focused setting.</p><p><b>Duties</b></p><ul><li>Lead and supervise all hotel departments including front desk, housekeeping, food and beverage, and maintenance to ensure seamless operations.</li><li>Develop and implement strategic plans to maximize revenue and profitability through effective revenue management techniques.</li><li>Oversee guest services and relations to ensure high levels of satisfaction and resolve any issues promptly.</li><li>Manage human resources functions such as hiring, training, performance evaluations, and staff development to build a motivated team.</li><li>Monitor budgeting processes, control costs, and optimize resource allocation to meet financial goals.</li><li>Ensure compliance with safety regulations, hotel policies, and industry standards across all departments.</li><li>Maintain excellent communication with staff and guests via multi-line phone systems while demonstrating proper phone etiquette.</li><li>Conduct night audits and oversee front desk operations to guarantee accuracy in billing and guest records.</li><li>Promote a positive work environment that encourages teamwork, leadership growth, and exceptional customer service.</li><li>Foster guest relations by creating memorable experiences that encourage repeat visits and positive reviews.</li></ul><p><b>Qualifications</b></p><ul><li>Proven supervising experience within the hospitality or hotel management industry.</li><li>Strong background in hotel management with comprehensive knowledge of hospitality operations.</li><li>Exceptional customer service skills with a focus on guest satisfaction.</li><li>Experience in revenue management, budgeting, human resources, and hotel financials.</li><li>Multilingual or bilingual abilities are highly desirable to enhance guest interactions across diverse populations.</li><li>Demonstrated leadership capabilities with the ability to motivate teams and manage multiple priorities effectively.</li><li>Familiarity with front desk operations, night audit procedures, multi-line phone systems, and phone etiquette.</li><li>Previous resort or hotel experience preferred for understanding the nuances of luxury hospitality environments.</li><li>Excellent communication skills combined with a passion for hospitality excellence. Join us as we create memorable stays for our guests while leading a vibrant team dedicated to service excellence!</li></ul><p>Pay: From $40,000.00 per year</p><p>Work Location: In person</p>

Rupal Hospitality

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  Job Type: Full-time
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  Description: General Manager, Courtyard by Marriott Niagara Falls USA
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  Pay Rate: $65K-$80K/year
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   All Candidates Must Have:
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   Strong critical thinking skills
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   Aggressive hospitality and a guest-first attitude
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   A professional and hygienic demeanor
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   Reliable transportation
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   A warm and welcoming smile
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  <strong>
   General Summary:
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  Responsible for the overall success of the hotel, meeting or exceeding planned objectives for revenue and profit. Ensure superior service is provided to all guests and product quality standards are met.
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   Principal Responsibilities
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  :
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   Oversee the facility operations including guest services, housekeeping, maintenance, and food &amp; beverage.
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   Foster a positive, cooperative work environment between staff and management.
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   Directly supervises employees in all departments. Carries out supervisory responsibilities in accordance with the organizations&rsquo; policies and applicable laws.
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   Supervisory responsibilities include interviewing, hiring, training employees, appraising performance, rewarding and disciplining employees; planning, assigning, directing work, addressing complaints and resolving problems.
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   Job Duties:
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   Problem Solving- Identifies and resolves problems in a timely manner. Develops alternative solutions, uses reason at all times. Makes timely decisions while exhibiting sound judgment. Includes appropriate people in decision making process.
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   Project Management &ndash; Coordinates capital projects within budget, on time and with minimal disruption to guests. Manages and communicates changes and progress. Prepares and supports those affected by change, monitors transition, and evaluates results.
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   Customer Service &ndash; Maximize Customer Service by attaining 80% or better on Franchise Guest Service Scores. Respond and resolve all guest complaints timely and appropriately. Manages difficult or emotional customer situations. Responds promptly to customer needs, requests for service and assistance.
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   Communication - Demonstrates group presentation skills. Speaks clearly and persuasively in positive or negative situations. Writes clearly and has the ability to read and interpret written information. Communicates change effectively.
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   Team Work &ndash; Exhibits objectivity and openness to the views of others and contributes to building a positive team spirit. Upholds organizational values, treats people with respect and promotes a harassment free environment.
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   Quality Management &ndash; Must achieve Rupal Hospitality minimum scoring standard on all Brand Quality Assurance inspections. Must maintain 80% or higher on Franchise product quality scoring. Inspect rooms and public areas for cleanliness and preventative maintenance upkeep on a daily basis. Aligns work with strategic goals, looking for ways to improve and promote quality while demonstrating accuracy and thoroughness. Strives to increase productivity.
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   Adaptability &ndash; Able to deal with frequent change, delays or unexpected events, changing approach or method to best fit a situation.
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   Initiative - Take independent actions and calculated risks, meets challenges with resourcefulness, generates suggestion for improving work and takes responsibility for own actions. Delegates work assignments, sets expectations and monitors delegated activities.
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   People Management &ndash; Ensures each employee completes orientation and required brand training. Ensures employee performance reviews are performed timely and in accordance with Rupal Hospitality standards. Ensure proper and timely execution of all employee related documentation (i.e. new hire paperwork, separation reporting, status changes, benefits documentation, etc.). Maintains effective employee relations programs within the hotel. Provides regular performance feedback to all employees. Develops subordinates skills and encourages growth. Manages difficult or emotional employee situations.
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   Compliance - Ensure State and Federal Labor postings are current. Ensure all internal Rupal Hospitality communication is posted as required. Adheres to all polices and procedures required by Rupal Hospitality&rsquo;s internal audit system. Maintains confidentiality.
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   Business Acumen &ndash; Must achieve occupancy and rate index as outlined by Rupal Hospitality. Achieve or exceed occupancy, rate and RevPAR as outlined in property budget. Leads and directs sales efforts of hotel. Maintain CPOR in all departments as driven by budget. Understands business implications of decisions, aligns work with strategic goals. Accurately forecast occupancy changes based on the changing market conditions
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   Qualifications
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   Must Marriott experience.
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   A Bachelor&rsquo;s degree (B.A) from a four year college or university; or two to four years related management or comparable experience is strongly preferred.
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   At least one year of housekeeping experience preferred.
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   Familiarity with analyzing profit and loss statements and other financial data is essential.
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   Ability to develop an understanding of concepts, practices, pre-established guidelines and procedures used by the company in relation to guest service is necessary.
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   Computer knowledge including intranet, Property management system, WORD, and EXCEL is strongly preferred.
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   Must have valid drivers license, and acceptable driving history subject to company approval.
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  <strong>
   Physical Demands
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  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, sit, use hands to finger, handle or feel, reach with hands and arms, climb or balance, and talk or hear. The employee is frequently required to stoop kneel, crouch or crawl and taste or smell. The employee must regular lift and or move up to 25 lbs, occasionally lift or move up to 50 lbs. Specific vision abilities required by this job include peripheral vision and depth perception.
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   Disclaimer
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  The above is intended to describe the general contents of, and requirements for, the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
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Hotel Royal

<p><b>General Manager - Hotel Royal</b></p><p><b>About Us</b></p><p>Royal Hotel is a 40-room 1923 Art Deco boutique property in the heart of Long Beach's East Village Arts District. We're a family run, customer first, independent hotel with a warm, design-forward personality &mdash; and we're looking for a hands-on GM who is creative and innovative and takes genuine pride in running a tight, guest-focused operation.</p><p><b>The Role</b></p><p>You'll be the owner's eyes, ears, and right hand on property. This is a true operator role &mdash; you'll oversee daily hotel operations, lead and hold staff accountable, manage purchasing and vendor relationships, and ensure guests consistently have an exceptional experience. You'll report directly to ownership and be expected to run the property with integrity and initiative. The best part is you will have autonomy without micro-management and the freedom to try new initiatives, tech, and anything that will keep us ahead of our slower moving branded competitors.</p><p><b>What You'll Own</b></p><ul><li>Day-to-day hotel operations: front desk, housekeeping, maintenance, and guest relations</li><li><b>Independent initiatives to help boost profitability including guest upsells, micro markets, local business tie ins, etc. with possible profit sharing/commissions for each</b></li><li>Staff scheduling, training, performance management, and accountability</li><li>Purchasing controls &mdash; vendor sourcing, purchase approvals, and inventory tracking</li><li>Guest satisfaction and resolution of any issues that arise on property</li><li>Property maintenance coordination and vendor relationships</li><li>Compliance with health, safety, and local regulations</li><li>Accurate use of the property management system (Cloudbeds) and daily reporting to ownership</li></ul><p>What We're Looking For</p><ul><li><b>Experience managing a boutique or independent hotel</b></li></ul><p><i>Required</i></p><ul><li><b>Hands-on familiarity with Cloudbeds or a comparable PMS</b></li></ul><p><i>Required</i></p><ul><li><b>Demonstrated experience managing purchasing, vendors, and supply budgets</b></li></ul><p><i>Required</i></p><ul><li><b>Bilingual English/Spanish</b></li></ul><p><i>Required</i></p><ul><li>Strong leadership presence &mdash; someone staff respect and guests remember</li><li>Detail-oriented, organized, and comfortable being accountable to an owner</li><li>Lives within a reasonable commute of Long Beach</li></ul><p>Pay: $70,000.00 - $95,000.00 per year</p><p>Benefits:</p><ul><li>Flexible schedule</li><li>Health insurance</li><li>Paid time off</li></ul><p>Application Question(s):</p><ul><li>1. Do you have experience managing a boutique or independent hotel (not a branded chain?</li></ul><p>2. Have you used a Property Management System such as Cloudbeds, WebRezPro, Little Hotelier, or similar?</p><p>Work Location: In person</p>

Boutique Hotel General Manager - Hotel Royal

Avid hotel by IHG

<div><div><div><b>Benefits:</b></div>
<ul><li>Bonus based on performance</li>
<li>Employee discounts</li>
<li>Opportunity for advancement</li>
<li>Paid time off</li>
<li>Training &amp; development</li>
</ul></div><div><div><b>Overview</b><br>
</div><div>Shivaay Group LLC is in search of an experienced leader to represent our corporation for our General Management position. We are seeking a strong and bright individual with a unique personality who has excellent communication and guest services skills; as well as, great leadership to build us a phenomenal team. We provide great opportunities in the hospitality industry with chances to advance from within the company. As a General Manager you will be required to know all departments throughout the hotel to better guide the staff in their day-to-day duties.<br>
</div><div>This position is considered a valuable part of our growth in this industry. You will be fully accountable for all departments and staff. You will have access to personal and confidential information that is considered private and secure and expected to hold up all policies of the company.<br>
</div><div><b>Full job description</b><br>
</div><div><b>-</b>Expectation of excellent leadership skills</div>
<ul><li>Overseeing all training, Disciplinary and coaching, scheduling, and team progress.</li></ul>
<ul><li>Assisting the General Manager with all action items, guest scores, team morale, sales, and any additional items needed.</li></ul>
<ul><li>Looking for someone who is ready to learn, take action, and giving their full effort; while working to progress in the company.</li></ul>
<ul><li>Must have fantastic guest relation skills, quickness to respond and resolve issues under pressure, and able to make smart and strategic decisions when necessary.</li></ul>
<ul><li>Will assist in interviewing, hiring, and termination processes.</li></ul>
<ul><li>Overseeing all staff and ensuring all brand standards and company policies are being upheld.</li></ul>
<ul><li>Required to be available 24/7 on call. Shifts will vary depending on what is best suited to the hotel, a lack of staff or shifts needing covered.</li></ul>
<ul><li>Excellent communication Skills are necessary</li></ul>
<ul><li>All Management is to remain unbiased and indifferent in all scenarios and situations that may arise.</li></ul>
<ul><li>Assist guest in any needs or requests they have.</li></ul>
<div><b>- </b>Knowledge of the front desk operating system or willing to train.</div>
<ul><li>Manage and assist staff.</li></ul>
<div><b>- </b>Greeting guest in a friendly and professional manner.</div>
<div><b>- </b>May be required to stand for long periods of time while monitoring your work area.</div>
<div><b>- </b>You will be self-empowered to resolve Guest issues and complaints in a timely manner.</div>
<div><b>- </b>Property walks as needed.</div>
<ul><li>You will be required to oversee the entire structure, maintenance, upkeep of the property, and maintain it to the brand and corporates expectations.</li></ul>
<ul><li>You will be responsible for all orders, payroll, expenses, and aligning them to stay within a reasonable budget.</li></ul>
<ul><li>Must participate and make sound decisions on revenue strategy, including: sales, corporate accounts, groups, and just day to day revenue comparison and decisions.</li></ul><br>
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<div><b>Experience</b><br>
</div><div><b>- </b>Hotel Management experience. <b>- </b>Ability to manage guest and staff in every situation including complaints in a calm and professional manner</div>
<div><b>- </b>Communication skills and excellent phone etiquette</div>
<div><b>- </b>Bilingual or Multilingual skills (if applicable) are a plus</div>
<div><b>-</b> Ability to work flexible hours and days, including weekends and holidays</div>
<div><b>- </b>Capable of working in a fast-paced work environment, alone and with others.</div>
<div><b>- </b>Additional hotel experience is a plus.</div>
<div><b>- </b>Work Location is in person required.</div>
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<div>Work Location: In-Person</div>
<div>Job Type: Full-time - Salary</div>
<div><b>Requirements</b><br>
</div><ul><li>Must be authorized to work in the US.</li>
<li>Must have reliable transportation.</li>
<li>Bachelor&rsquo;s degree in Hospitality Management or similar degree or an equivalent combination of education and experience</li>
<li>Hotel operations experience to include knowledge of all applicable laws, ordinances, regulations, and requirements of federal, state, and municipal authority</li>
<li>Minimum 2 years&rsquo; experience in Customer Service Management</li>
<li>Willing to work on weekends and holidays.</li>
<li>Willing to do heavy lifting.</li>
</ul><div>Must be willing to go under background check<br>
</div><div>Benefits:<br>
</div><ul><li>Paid time off</li>
<li>Employee Discount</li>
<li>Medical/Dental/Vision 50% Match</li>
</ul><div>Schedule:<br>
</div><ul><li>8 hour + shift</li>
<li>Morning shift</li>
<li>Evening shift</li>
<li>Night shift</li>
<li>Weekends</li>
<li>Monday to Friday</li>
<li>Holidays</li>
</ul><div>Education:</div>
<ul><li>High school or equivalent (Required)</li></ul><br>
<div><b>WORK ENVIRONMENT</b><br>
</div><ul><li>Working in a hotel, you must be comfortable working with other individuals in a shared opened space.</li>
<li>No set deadlines, as duties and tasks can change daily. You must be able to prioritize your day based on the tasks provided and open to changes or additions to your job each day.</li>
<li>Must be able to work well with others.</li>
<li>Remaining customer friendly and professional throughout your work day.</li>
<li>Hours and scheduling will vary from week-to-week basis.</li>
</ul><div><b>PHYSICAL DEMANDS</b><br>
</div><ul><li>The duties required while performing this job are the ability to see, hear, reach, stand, stoop, bend, and crouch up to 8 hours on a daily basis.</li>
<li>Must be able to push, pull, and lift up to 50 lbs.</li>
<li>During your daily shift you will be required to stand, move, walk, bend and stoop regularly.</li></ul></div></div>

Hotel General Manager - Avid Madison - Huntsville West, AL

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Boutique Hotel General Manager - Hotel Royal

Hotel General Manager - Avid Madison - Huntsville West, AL