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hotel manager

Raffles

<div>Company Description 
Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as &quot;The Palace of the Secret Garden.&quot; With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations. 
Job Description 
What You Will Be Doing:
<ul><li>Ensure the smooth operation and coordination of the hotel through respective Department Heads (Front Office, Housekeeping, Spa &amp; Health Club, Food &amp; Beverage, and Culinary)</li><li>
Provide leadership that engages and motivates our team of exceptionally guest oriented Heartists</li><li>
Direct operational needs to ensure compliance with the hotel&rsquo;s Annual Budget and 5 Year Strategic Plan</li><li>
Provide coaching; leadership development; and goal setting with hotel department heads</li><li>
Assist in the preparation of the annual Operations Budget/Plan and achieve the profit objectives therein</li><li>
Ensure that monthly financial outlooks for Rooms, Food &amp; Beverage and Spa are accurately achieved</li><li>
Play a lead role in yield management for Rooms, Food &amp; Beverage and Spa</li><li>
Be a key player in redevelopment and capital projects from an operations viewpoint</li><li>
Ensure the implementation and delivery of all Raffles Standards</li><li>
Handle all guest concerns and ensure effective follow up thereof</li><li>
Assist in Labor Management and the maintenance of productivity levels</li><li>
Follow up on all guest comments, responding to any guest complaints or requests</li><li>
Provide active leadership role in the culture of Health and Safety and accident prevention</li><li>
Act as hotel champion and culture leader in hotel committees</li><li>
Function as key member of the Hotel Executive Committee and Leadership Team, providing support and assistance to the Senior Managers and Executive Team</li><li>
Play a key role and lead change management for Rooms and Food &amp; Beverage initiatives</li><li>
Assume the responsibilities of the General Manager in his/her absence</li></ul> 

Qualifications 
Your Skills and Qualifications:
<ul><li>Operations management with extensive experience in Rooms, Food &amp; Beverage management and Spa operations experience</li><li>
Clear knowledge of budget planning &amp; execution</li><li>
Post secondary diploma/degree in hospitality an asset</li><li>
Proven record to coordinate multiple departments to make gains towards targeted GOP, EES and Health &amp; Safety results</li><li>
Exceptional interpersonal and guest relations skills</li><li>
Proven team-leader with outstanding motivational skills and coaching ability</li><li>
Ability to motivate developing leaders to act as entrepreneurs while implementing innovative, profit driven, guest satisfaction oriented solutions</li><li>
Comfortable working evenings, weekends, holidays and various schedules</li></ul> 

Additional Information 
<ul><li>
Opportunity to join the first Raffles in Bahrain</li><li>
Employee benefit card offering discounted rates in Accor worldwide</li><li>
Learning programs through our Academies</li><li>
Opportunity to develop your talent and grow within your property and across the world!</li><li>
Ability to make a difference through our Corporate Social Responsibility activities.</li></ul></div>

Hotel Manager

Raffles Hotels & Resorts

<div>
 
 Company Description
 
 
 
 Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.
 
 
 
 Job Description
 
 
 
 
 What You Will Be Doing:
 
 
 
 <ul>
 <li>
 Ensure the smooth operation and coordination of the hotel through respective Department Heads (Front Office, Housekeeping, Spa &amp; Health Club, Food &amp; Beverage, and Culinary)
 </li>
 <li>
 Provide leadership that engages and motivates our team of exceptionally guest oriented Heartists
 </li>
 <li>
 Direct operational needs to ensure compliance with the hotel&rsquo;s Annual Budget and 5 Year Strategic Plan
 </li>
 <li>
 Provide coaching; leadership development; and goal setting with hotel department heads
 </li>
 <li>
 Assist in the preparation of the annual Operations Budget/Plan and achieve the profit objectives therein
 </li>
 <li>
 Ensure that monthly financial outlooks for Rooms, Food &amp; Beverage and Spa are accurately achieved
 </li>
 <li>
 Play a lead role in yield management for Rooms, Food &amp; Beverage and Spa
 </li>
 <li>
 Be a key player in redevelopment and capital projects from an operations viewpoint
 </li>
 <li>
 Ensure the implementation and delivery of all Raffles Standards
 </li>
 <li>
 Handle all guest concerns and ensure effective follow up thereof
 </li>
 <li>
 Assist in Labor Management and the maintenance of productivity levels
 </li>
 <li>
 Follow up on all guest comments, responding to any guest complaints or requests
 </li>
 <li>
 Provide active leadership role in the culture of Health and Safety and accident prevention
 </li>
 <li>
 Act as hotel champion and culture leader in hotel committees
 </li>
 <li>
 Function as key member of the Hotel Executive Committee and Leadership Team, providing support and assistance to the Senior Managers and Executive Team
 </li>
 <li>
 Play a key role and lead change management for Rooms and Food &amp; Beverage initiatives
 </li>
 <li>
 Assume the responsibilities of the General Manager in his/her absence
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Your Skills and Qualifications:
 
 
 
 <ul>
 <li>
 Operations management with extensive experience in Rooms, Food &amp; Beverage management and Spa operations experience
 </li>
 <li>
 Clear knowledge of budget planning &amp; execution
 </li>
 <li>
 Post secondary diploma/degree in hospitality an asset
 </li>
 <li>
 Proven record to coordinate multiple departments to make gains towards targeted GOP, EES and Health &amp; Safety results
 </li>
 <li>
 Exceptional interpersonal and guest relations skills
 </li>
 <li>
 Proven team-leader with outstanding motivational skills and coaching ability
 </li>
 <li>
 Ability to motivate developing leaders to act as entrepreneurs while implementing innovative, profit driven, guest satisfaction oriented solutions
 </li>
 <li>
 Comfortable working evenings, weekends, holidays and various schedules
 
 
 </li>
 </ul>
 Additional Information
 
 
 <ul>
 <li>
 Opportunity to join the first Raffles in Bahrain
 </li>
 <li>
 Employee benefit card offering discounted rates in Accor worldwide
 </li>
 <li>
 Learning programs through our Academies
 </li>
 <li>
 Opportunity to develop your talent and grow within your property and across the world!
 </li>
 <li>
 Ability to make a difference through our Corporate Social Responsibility activities.
 </li>
 </ul>
</div>

Accor

<div><div>Company Description</div> 
Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as &quot;The Palace of the Secret Garden.&quot; With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.<div> 
Job Description</div> 
What You Will Be Doing:
<ul><li>Ensure the smooth operation and coordination of the hotel through respective Department Heads (Front Office, Housekeeping, Spa &amp; Health Club, Food &amp; Beverage, and Culinary)</li><li>
Provide leadership that engages and motivates our team of exceptionally guest oriented Heartists</li><li>
Direct operational needs to ensure compliance with the hotel&rsquo;s Annual Budget and 5 Year Strategic Plan</li><li>
Provide coaching; leadership development; and goal setting with hotel department heads</li><li>
Assist in the preparation of the annual Operations Budget/Plan and achieve the profit objectives therein</li><li>
Ensure that monthly financial outlooks for Rooms, Food &amp; Beverage and Spa are accurately achieved</li><li>
Play a lead role in yield management for Rooms, Food &amp; Beverage and Spa</li><li>
Be a key player in redevelopment and capital projects from an operations viewpoint</li><li>
Ensure the implementation and delivery of all Raffles Standards</li><li>
Handle all guest concerns and ensure effective follow up thereof</li><li>
Assist in Labor Management and the maintenance of productivity levels</li><li>
Follow up on all guest comments, responding to any guest complaints or requests</li><li>
Provide active leadership role in the culture of Health and Safety and accident prevention</li><li>
Act as hotel champion and culture leader in hotel committees</li><li>
Function as key member of the Hotel Executive Committee and Leadership Team, providing support and assistance to the Senior Managers and Executive Team</li><li>
Play a key role and lead change management for Rooms and Food &amp; Beverage initiatives</li><li>
Assume the responsibilities of the General Manager in his/her absence</li></ul><div> 
Qualifications</div> 
Your Skills and Qualifications:
<ul><li>Operations management with extensive experience in Rooms, Food &amp; Beverage management and Spa operations experience</li><li>
Clear knowledge of budget planning &amp; execution</li><li>
Post secondary diploma/degree in hospitality an asset</li><li>
Proven record to coordinate multiple departments to make gains towards targeted GOP, EES and Health &amp; Safety results</li><li>
Exceptional interpersonal and guest relations skills</li><li>
Proven team-leader with outstanding motivational skills and coaching ability</li><li>
Ability to motivate developing leaders to act as entrepreneurs while implementing innovative, profit driven, guest satisfaction oriented solutions</li><li>
Comfortable working evenings, weekends, holidays and various schedules</li></ul><div> 
Additional Information</div> 
<ul><li>
Opportunity to join the first Raffles in Bahrain</li><li>
Employee benefit card offering discounted rates in Accor worldwide</li><li>
Learning programs through our Academies</li><li>
Opportunity to develop your talent and grow within your property and across the world!</li><li>
Ability to make a difference through our Corporate Social Responsibility activities.</li></ul></div>

Marriott International

<div>Additional Information 
Job Number25189832 
Job CategoryRooms &amp; Guest Services Operations 
LocationThe Ritz-Carlton Bahrain, Building 173, Road 2803, Manama, Bahrain, Bahrain 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues. 
CANDIDATE PROFILE
Education and Experience
<ul><li>High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.</li></ul> 
CORE WORK ACTIVITIES 
Supporting Property Operations and Guest Relations Needs
<ul><li>Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.</li></ul>
<ul><li>Communicates any variations to the established norms to the appropriate department in a timely manner.</li></ul>
<ul><li>Sends copy of MOD report to all departments on a daily basis.</li></ul>
<ul><li>Strives to improve service performance.</li></ul>
<ul><li>Ensures compliance with all policies, standards and procedures.</li></ul>
<ul><li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li></ul> 
Supporting Profitability Goals
<ul><li>Understands and complies with loss prevention policies and procedures.</li></ul>
<ul><li>Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul>
<ul><li>Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.</li></ul> 
Managing the Guest Experience
<ul><li>Intervenes in any guest/associate situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and associate well being is preserved.</li></ul>
<ul><li>Empowers associates to provide excellent customer service.</li></ul>
<ul><li>Provides immediate assistance to guests as requested.</li></ul>
<ul><li>Serves as a leader in displaying outstanding hospitality skills.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Responds to and handles guest problems and complaints.</li></ul>
<ul><li>Ensures associates understand customer service expectations and parameters.</li></ul>
<ul><li>Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.</li></ul>
<ul><li>Participates in the development and implementation of corrective action plans to improve guest satisfaction.</li></ul>
<ul><li>Records guest issues in the guest response tracking system.</li></ul> 
Assisting Human Resources Activities
<ul><li>Participates as needed in the investigation of associate and guest accidents.</li></ul>
<ul><li>Observes service behaviors of associates and providing feedback to individuals.</li></ul>
<ul><li>Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance.</li></ul>
<ul><li>Celebrates successes and publicly recognizes the contributions of team members.</li></ul>
<ul><li>Ensures associates are cross-trained to support successfully daily operations.</li></ul>
<ul><li>Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.</li></ul>
<ul><li>Understands and, if necessary, implements all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.</li></ul></div><div>
 #LI-NS1</div>
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. 
<div>
 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</div><div>
 
Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</div><div>
 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Manager on Duty

Wyndham Hotels & Resorts EMEA

<div>
 
 Summary
 
 
 
 The Human Resources Manager will lead all aspects of HR management and strategy implementation. The incumbent is responsible for developing and executing HR policies and programs that support the hotel&rsquo;s objectives and ensuring a competitive employee experience. This role requires strong leadership skills, strategic thinking, and the ability to foster a culture of excellence and employee engagement.
 
 
 As a member of the senior team, the Human Resources Manager will be responsible for delivering the targeted business objectives as follows: OSAT, GOP, and HR balance score card targets (Employee turnover %, performance metrics, employee engagement %, payroll %, recruitment metrics, and training completions).
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Develop and implement HR strategies aligned with the hotel&rsquo;s business goals and objectives.
 </li>
 <li>
 Plan and forecast HR needs, including recruitment, on-boarding, performance management, learning and development, employee relations, talent management, and organisational development.
 </li>
 <li>
 Responsible for the HR annual budgeting.
 </li>
 <li>
 Monitor industry trends and best practices to ensure the hotel remains competitive in attracting and retaining talent.
 </li>
 <li>
 Collaborate with senior management and department heads to align HR initiatives with overall business objectives.
 </li>
 <li>
 Serve as a strategic advisor to the hotel&rsquo;s people leaders on HR-related matters.
 </li>
 <li>
 Collect and analysis HR metrics to make informed decisions to evolve the HR performance within the hotel.
 </li>
 <li>
 Lead and develop the HR team, providing coaching, mentoring, and professional development opportunities.
 </li>
 <li>
 Oversee the recruitment process for all hotel departments, from job postings to candidate selection, and onboarding.
 </li>
 <li>
 Develop and implement a recruitment and onboarding policy &amp; procedures and related tools, to ensure an excellent candidate and new joiner experience.
 </li>
 <li>
 Ensure effective sourcing strategies and recruitment channels to attract qualified candidates by utilizing Wyndham Partners Careers.
 </li>
 <li>
 Promote the Employee Value Proposition through relevant strategies and channels to proactively attract talents.
 </li>
 <li>
 Ensure the company profile / employer branding and job vacancies are updated and regularly reviewed on Wyndham Partner Careers.
 </li>
 <li>
 Ensure the selection process and tools are consistently applied throughout the hotel, collaborate with department heads to make hiring decisions that align with staffing needs and budget, and ensure all hiring managers are competent in interviewing skills as per hotel standards.
 </li>
 <li>
 Monitor and update employee handbook and other HR-related documentation as needed.
 </li>
 <li>
 Manage the performance management cycle, ensuring all employees have SMART performance and development goals, have regular one-to-one performance converation throughout the year and a yearend performance review.
 </li>
 <li>
 Implement reward and recognition programs to acknowledge and motivate high-performing employees.
 </li>
 <li>
 Manage the employee engagement activities, through regular engagement survey, analysis of results and effective action planning in conjunction with the people leaders and General Manager.
 </li>
 <li>
 Conduct a training need analysis across the hotel to identify development need, through business results (OSAT, revenue etc.), performance evaluations and departmental-specific training needs.
 </li>
 <li>
 Develop the hotels training plan in line with the business objectives and findings in the training need analysis and forecasted of the return on training investment.
 </li>
 <li>
 Drive the hotel talent management initiatives through a robust process and tools, regular talent reviews and maintaining an up-to-date succession plan.
 </li>
 <li>
 Foster a fair and professional work environment through effective employee relations policies &amp; procedures in accordance with local legislation and hotel/company policy and values.
 </li>
 <li>
 Ensure employee grievances are dealt with promptly, and fairly through thorough investigations, ensuring fair and consistent resolution in accordance with local legislation and hotel policy &amp; procedure.
 </li>
 <li>
 Ensure consistent application of the Capability Management process by ensuring effective management of employee underperformance, in accordance with local legislation.
 </li>
 <li>
 Ensure employee conduct is managed fairly and consistently, in accordance with hotel disciplinary policy &amp; procedures, and local legislation.
 </li>
 <li>
 Implement/safeguard the Attendance Management policy &amp; procedure, by ensuring that employee leave is managed in accordance with local legislation and company/hotel policy, involving but not limited to short-term sickness management, rehabilitation programmes for employees returning after long-term sickness, reasonable adjustments where applicable etc.
 </li>
 <li>
 Train people leaders in Employee Relations practices and legislation, and company leadership competencies to ensure a positive, consistent, and fair employee experience, and to mitigate risk.
 </li>
 <li>
 Oversee payroll / work in conjunction with the payroll provider / paymaster to ensure that all employees are paid correctly, and on time.
 </li>
 <li>
 Ensure that employees are taking their annual leaver as per their contract and legislation.
 </li>
 <li>
 Endure compliance with the Wyndham People compliance Standards Level 1.
 </li>
 <li>
 Lease with the Wyndham HR Services (Wyndham Strong) for preferred and ethical HR suppliers, for example job boards, outsourcing services, engagement survey providers etc.
 
 
 </li>
 </ul>
 KEY COMPETENCIES
 
 
 Alongside with the fundamentals of the brand service culture, the incumbent will be required to demonstrate the below competencies:
 
 
 <ul>
 <li>
 Leadership
 </li>
 <li>
 Influence
 </li>
 <li>
 Diplomacy
 </li>
 <li>
 Integrity
 </li>
 <li>
 Communication
 </li>
 <li>
 Service excellence
 </li>
 <li>
 Strategic thinking
 </li>
 <li>
 Conflict resolution
 </li>
 <li>
 Teamwork
 </li>
 <li>
 Flexibility
 </li>
 <li>
 Accountability
 </li>
 <li>
 Agility
 </li>
 <li>
 &ldquo;Can do&rdquo; attitude
 
 
 </li>
 </ul>
 
 BACKGROUND
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in human resources, Hospitality Management, Business Administration, or related field. Master&rsquo;s degree preferred.
 </li>
 <li>
 CIPD qualification is preferred.
 </li>
 <li>
 2 years&rsquo; experience working as a Assistant HR Manager in a similar type of hotel.
 </li>
 <li>
 Exceptional knowledge of local employment legislation.
 </li>
 <li>
 Proficiency in HRIS and payroll management.
 </li>
 <li>
 Experience working for a international hotel brand is an advantage.
 </li>
 </ul>
</div>

HR Manager

Ramada by Wyndham Bahrain

<div><h1 class="jobSectionHeader">SUMMARY</h1>
The Human Resources Manager will lead all aspects of HR management and strategy implementation. The incumbent is responsible for developing and executing HR policies and programs that support the hotel&rsquo;s objectives and ensuring a competitive employee experience. This role requires strong leadership skills, strategic thinking, and the ability to foster a culture of excellence and employee engagement.
As a member of the senior team, the Human Resources Manager will be responsible for delivering the targeted business objectives as follows: OSAT, GOP, and HR balance score card targets (Employee turnover %, performance metrics, employee engagement %, payroll %, recruitment metrics, and training completions).
KEY RESPONSIBILITIES<ul><li>
Develop and implement HR strategies aligned with the hotel&rsquo;s business goals and objectives.</li><li>
Plan and forecast HR needs, including recruitment, on-boarding, performance management, learning and development, employee relations, talent management, and organisational development.</li><li>
Responsible for the HR annual budgeting.</li><li>
Monitor industry trends and best practices to ensure the hotel remains competitive in attracting and retaining talent.</li><li>
Collaborate with senior management and department heads to align HR initiatives with overall business objectives.</li><li>
Serve as a strategic advisor to the hotel&rsquo;s people leaders on HR-related matters.</li><li>
Collect and analysis HR metrics to make informed decisions to evolve the HR performance within the hotel.</li><li>
Lead and develop the HR team, providing coaching, mentoring, and professional development opportunities.</li><li>
Oversee the recruitment process for all hotel departments, from job postings to candidate selection, and onboarding.</li><li>
Develop and implement a recruitment and onboarding policy &amp; procedures and related tools, to ensure an excellent candidate and new joiner experience.</li><li>
Ensure effective sourcing strategies and recruitment channels to attract qualified candidates by utilizing Wyndham Partners Careers.</li><li>
Promote the Employee Value Proposition through relevant strategies and channels to proactively attract talents.</li><li>
Ensure the company profile / employer branding and job vacancies are updated and regularly reviewed on Wyndham Partner Careers.</li><li>
Ensure the selection process and tools are consistently applied throughout the hotel, collaborate with department heads to make hiring decisions that align with staffing needs and budget, and ensure all hiring managers are competent in interviewing skills as per hotel standards.</li><li>
Monitor and update employee handbook and other HR-related documentation as needed.</li><li>
Manage the performance management cycle, ensuring all employees have SMART performance and development goals, have regular one-to-one performance converation throughout the year and a yearend performance review.</li><li>
Implement reward and recognition programs to acknowledge and motivate high-performing employees.</li><li>
Manage the employee engagement activities, through regular engagement survey, analysis of results and effective action planning in conjunction with the people leaders and General Manager.</li><li>
Conduct a training need analysis across the hotel to identify development need, through business results (OSAT, revenue etc.), performance evaluations and departmental-specific training needs.</li><li>
Develop the hotels training plan in line with the business objectives and findings in the training need analysis and forecasted of the return on training investment.</li><li>
Drive the hotel talent management initiatives through a robust process and tools, regular talent reviews and maintaining an up-to-date succession plan.</li><li>
Foster a fair and professional work environment through effective employee relations policies &amp; procedures in accordance with local legislation and hotel/company policy and values.</li><li>
Ensure employee grievances are dealt with promptly, and fairly through thorough investigations, ensuring fair and consistent resolution in accordance with local legislation and hotel policy &amp; procedure.</li><li>
Ensure consistent application of the Capability Management process by ensuring effective management of employee underperformance, in accordance with local legislation.</li><li>
Ensure employee conduct is managed fairly and consistently, in accordance with hotel disciplinary policy &amp; procedures, and local legislation.</li><li>
Implement/safeguard the Attendance Management policy &amp; procedure, by ensuring that employee leave is managed in accordance with local legislation and company/hotel policy, involving but not limited to short-term sickness management, rehabilitation programmes for employees returning after long-term sickness, reasonable adjustments where applicable etc.</li><li>
Train people leaders in Employee Relations practices and legislation, and company leadership competencies to ensure a positive, consistent, and fair employee experience, and to mitigate risk.</li><li>
Oversee payroll / work in conjunction with the payroll provider / paymaster to ensure that all employees are paid correctly, and on time.</li><li>
Ensure that employees are taking their annual leaver as per their contract and legislation.</li><li>
Endure compliance with the Wyndham People compliance Standards Level 1.</li><li>
Lease with the Wyndham HR Services (Wyndham Strong) for preferred and ethical HR suppliers, for example job boards, outsourcing services, engagement survey providers etc.
</li></ul><div><h2 class="jobSectionHeader">Experience Needed</h2><h1 class="jobSectionHeader">
KEY COMPETENCIES</h1>
Alongside with the fundamentals of the brand service culture, the incumbent will be required to demonstrate the below competencies:<ul><li>Leadership</li><li>Influence</li><li>Diplomacy</li><li>Integrity</li><li>Communication</li><li>Service excellence</li><li>Strategic thinking</li><li>Conflict resolution</li><li>Teamwork</li><li>Flexibility</li><li>Accountability</li><li>Agility</li><li>&ldquo;Can do&rdquo; attitude</li></ul>
BACKGROUND<ul><li>Bachelor&rsquo;s degree in human resources, Hospitality Management, Business Administration, or related field. Master&rsquo;s degree preferred.</li><li>CIPD qualification is preferred.</li><li>2 years&rsquo; experience working as a Assistant HR Manager in a similar type of hotel.</li><li>Exceptional knowledge of local employment legislation.</li><li>Proficiency in HRIS and payroll management.</li><li>Experience working for a international hotel brand is an advantage.</li></ul></div>
<div><h2 class="jobSectionHeader">Required Skills</h2><h3 class="jobSectionHeader">
People and Culture</h3>
Training, Employee Relations, Employee Engagement, Recruitment Process<h3 class="jobSectionHeader">
General skills</h3>
onboarding</div>
<div><h2 class="jobSectionHeader">Values</h2>
Integrity, Accountability, Leadership, Fun, Continuous learning</div>
<div><h2 class="jobSectionHeader">Benefits</h2>
Incentive plans, Learning &amp; development programmes, Career development</div></div>

<div>
 
 Summary
 
 
 
 The Assistant Human Resources Manager in conjunction with the Director of HR / HR Manager will oversee the HR operation and strategy implementation. The incumbent is responsible for ensuring compliance with HR policies and programs, to foster a superior employee experience.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 In conjunction with the HR Director / HR Manager, plan and forecast HR needs, including recruitment, onboarding, performance management, learning and developemnt, employee relations, talent management, and organizational development.
 </li>
 <li>
 Monitor industry trends and best practices to ensure the hotel remains competitive in attracting and retaining talent.
 </li>
 <li>
 Serve as a HR business partner and advisor to the hotel&rsquo;s people leaders on HR-related matters.
 </li>
 <li>
 Collect and analysis of HR metrics and present conclusions to the Director of HR / HR manager.
 </li>
 <li>
 Oversee the recruitment process for all hotel departments, from job postings to candidate selection, and onboarding.
 </li>
 <li>
 Ensure compliance with all HR policies and procedures, by informing and training People Leaders.
 </li>
 <li>
 Oversee the onboarding planning and experience, by working with People leaders to ensure a robust pre-boarding and on-boarding plan for all new joiners.
 </li>
 <li>
 Manage the HR new joiner administration, delivery the company induction training and Health &amp; Safety Training compliance.
 </li>
 <li>
 Oversee the probationary process, by tracking and informing people managers of the different timelines and templates to use.
 </li>
 <li>
 Manage the company profile and job adverts on Wyndham Partner Careers, actively engaging and responding to applications to ensure a positive candidate experience.
 </li>
 <li>
 Promote the Employee Value Proposition through relevant strategies and channels to proactively attract talents.
 </li>
 <li>
 Monitor and update employee handbook and other HR-related documentation as needed.
 </li>
 <li>
 Support People Leaders with employee goal setting, planning of regular one-to-one performance conversation and the yearend performance review.
 </li>
 <li>
 Promote the reward and recognition programs to acknowledge and motivate high-performing employees.
 </li>
 <li>
 Manage the employee engagement activities, through regular engagement survey, analysis of results and effective action planning in conjunction with the people leaders and General Manager.
 </li>
 <li>
 Conduct a training need analysis across the hotel to identify development need.
 </li>
 <li>
 Support the HR Director / HR Manager in development of the hotels training plan and budget.
 </li>
 <li>
 Support with the hotels talent management initiatives through a robust process and tools, regular talent reviews and maintaining an up-to-date succession plan.
 </li>
 <li>
 Support HR Director / HR Manager with employee relations matters and conducting internal investigations as when needed.
 </li>
 <li>
 Support with payroll-related administration.
 </li>
 <li>
 Conduct the Wyndham People compliance Standards Level 1 self-audit to identify any critical actions.
 
 
 </li>
 </ul>
 It is not the intent of this Job Description to cover all aspects of the position but to highlight the most important areas of responsibility.
 
 
 
 KEY COMPETENCIES
 
 
 
 Alongside with the fundamentals of the brand service culture, the incumbent will be required to demonstrate the below competencies:
 
 
 <ul>
 <li>
 Attention to detail
 </li>
 <li>
 Planning &amp; organization
 </li>
 <li>
 Diplomacy
 </li>
 <li>
 Integrity
 </li>
 <li>
 Communication
 </li>
 <li>
 Service excellence
 </li>
 <li>
 Compliance
 </li>
 <li>
 Teamwork
 </li>
 <li>
 Flexibility
 </li>
 <li>
 Accountability
 </li>
 <li>
 Agility
 </li>
 <li>
 &ldquo;Can do&rdquo; attitude
 
 
 </li>
 </ul>
 BACKGROUND
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in human resources, Hospitality Management, Business Administration, or related field.
 </li>
 <li>
 CIPD qualification is preferred.
 </li>
 <li>
 2 years&rsquo; experience working as a HR Coordinator, from within the hotel industry.
 </li>
 <li>
 Good knowledge of Bahrain employment and labor law.
 </li>
 <li>
 Proficiency in HRIS and payroll management.
 </li>
 <li>
 Language requirement English professional,
 </li>
 </ul>
</div>

Assistant Human Resources Manager

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