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housekeeping supervisor

Downtown Rotana

<div>
 
 Job Description
 
 
 
 We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
 
 
 As a Housekeeping Supervisor you are responsible to supervise the team of Housekeeping Attendants towards achieving the operational objectives while ensuring that the standards of cleanliness and maintenance of the hotel meet the requirements specified and your role will include key responsibilities such as-
 
 
 <ul>
 <li>
 Prepare Housekeeping Attendants job assignments
 </li>
 <li>
 Issue keys and supplies to Housekeeping Attendants
 </li>
 <li>
 Take note of VIPs, Do Not Disturb, Sleep Out, Double-Lock Rooms and take appropriate action
 </li>
 <li>
 Attend daily meetings and receive special instructions
 </li>
 <li>
 Receive check-outs before reporting them as vacant
 </li>
 <li>
 Receive special requests from guests and carry them out
 </li>
 <li>
 Inspect areas cleaned using checklist to see that cleaning is adequate, supplies in room are as per standard and immediate repairs are reported
 </li>
 <li>
 Fill out report and hand over found articles to the lost and found department
 </li>
 <li>
 Supervise cleaning of guest rooms, corridors and stairwells
 </li>
 <li>
 Train and assist Housekeeping Attendants and advise Superior about performance
 </li>
 <li>
 Assist with inventory and ensure that all housekeeping machines and equipment are properly handled and maintained
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 
 Education, Qualifications &amp; Experiences
 
 
 
 You should ideally have a diploma or vocational training hospitality with previous minor supervisory experiences within the Housekeeping Department of a hotel. Good command of written and spoken English communication skills, along with strong interpersonal and problem solving abilities are essentials. Computer literacy and previous experiences with Opera are an advantage.
 
 
 
 Knowledge &amp; Competencies
 
 
 
 The ideal candidate will be a friendly, caring individual with good cross cultures sensitivity and a concern for quality and an eye for details. You will work well under pressure in a fast paced environment and enjoy working with a multi-cultural team and guests alike, while possessing following additional competencies-
 
 
 Understanding Hotel Operations
 
 
 Effective Communication
 
 
 Planning for Business
 
 
 Supervising People
 
 
 Understanding Differences
 
 
 Supervising Operations
 
 
 Teamwork
 
 
 Adaptability
 
 
 Customer Focus
 
 
 Drive for Results
</div>

Housekeeping Supervisor

Hilton

<div>
 
 What will I be doing?
 
 
 
 As a Housekeeping Supervisor, you will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire hotel. Specifically, a Housekeeping Supervisor will perform the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Allocate work duties to Team Members
 </li>
 <li>
 Perform routine inspections of all check out rooms and spot checks of all occupied rooms
 </li>
 <li>
 Report and follow up on any maintenance defects or other issues
 </li>
 <li>
 Inspect, routinely, service areas, store rooms and corridors
 </li>
 <li>
 Schedule and supervise deep cleaning and any other projects
 </li>
 <li>
 Manage and train Room Attendants and other Team Members to ensure their performance is to the standards required
 </li>
 <li>
 Manage, efficiently, stock control and the maintenance of equipment
 </li>
 <li>
 Provide excellent Guest service, including VIP and other special requirements
 </li>
 <li>
 Ensure the adherence to hotel brand standards at all times
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 Housekeeping Floor Supervisors serving Hilton Brand hotels are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
 
 
 <ul>
 <li>
 Previous experience in a Housekeeping supervisory role
 </li>
 <li>
 A successful track record of managing a team
 </li>
 <li>
 Strong organizational and analytic skills
 </li>
 <li>
 An attention to details
 </li>
 <li>
 Strong communication skills
 </li>
 <li>
 A passion for delivering exceptional levels of guest service
 </li>
 <li>
 Proficiency, preferred, with computers and computer programs, including Microsoft Office
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hilton Bahrain
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Housekeeping and Laundry
</div>

<div>Housekeeping Supervisor
Position Purpose
To be a passionate host and highly collaborative member of the Guest Operations team, assisting the Housekeeping Team Leader in leading the team, ensuring that all rooms are made as per company, brand and CleanStay standards,, and helping to provide memorable brand-specific guest experiences
Duties &amp; Key Responsibilities<ul><li>Come to work every day with a smile on your face
</li><li>Execute duties as assigned by the Guest Operations Mgr and HSK Team Leader</li><li>Perform duties of a HSK host, but take on additional &lsquo;supervisor&rsquo; responsibilities as well</li><li>Supported by the Guest Operations Mgr, plan the work for the housekeeping team, and distribute room-cleaning assignments accordingly during absences of the HSK Team Leader</li><li>Supported by the Guest Operations Mgr, assign duties for housekeeping hosts in meeting areas, public areas, laundry and heart of house during the absence of the HSK Team Leader</li><li>Supervise Housekeeping Hosts on your shift, check cleaned areas and recognize Housekeeping Hosts for work well done on the spot</li><li>Personally clean a few rooms every day and increase own cleaning hours in times of high occupancy</li><li>Be a role model for others concerning brand-specific behaviours and passionate, friendly and brand-unique hospitality.</li><li>Assist in providing a positive work environment to Housekeeping Hosts that allows everyone to thrive and fulfil their potential</li><li>Supervise and coach HSK hosts on the job in delivering brand-unique hospitality and achieving a high level of cleanliness SALT scores</li><li>Be willing to roll up your sleeves and help in other departments during busy periods and as required</li><li>In the absence of the HSK Team Leader, monitor guest feedback in every shift and initiate corrective actions immediately if necessary, to ensure positive guest experiences</li><li>If delegated to you by your HSK TL, plan and train new and existing housekeeping Hosts on processes, products, systems and brand-specific guest service delivery as per brand and hotel leadership guidance</li><li>Be a positive and very active contributor in meetings (e.g. Huddles) with the Housekeeping team to help achieve / maintain a high level of trust &amp; engagement</li><li>Volunteer to participate in company campaigns such as Travel with Purpose and become an outstanding Brand Ambassador</li></ul><ul><li>
Every 6 months, rotate to a new &lsquo;Champion&rsquo; area (e.g. Hilton Honors, CleanStay, rostering) &ndash; our supervisors are responsible for taking ownership of their specialist area and ensuring the hotel is meeting and exceeding expectations in relation to this</li><li>
Coach and train 2 &ndash; 4 HSK hosts, as assigned on a rotating six month schedule</li><li>
In regular (e.g., monthly) departmental leadership meetings, update HOD and/or Team Leader on the performance and progress of &lsquo;coachees&rsquo; and suggest development opportunities for them in the coming months</li><li>
On-board and supervise assigned &lsquo;coachee&rsquo; team members, ensuring execution of agreed development or performance improvement actions</li><li>
Attend and resolve guest complaints on the spot to ensure we provide brand-specific guest experiences to a high standard in all areas of the hotel</li></ul>
What are we looking for? 
Housekeeping Floor Supervisors serving Hilton Brand hotels are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Previous experience in a Housekeeping supervisory role</li>
<li>A successful track record of managing a team</li>
<li>Strong organizational and analytic skills</li>
<li>An attention to details</li>
<li>Strong communication skills</li>
<li>A passion for delivering exceptional levels of guest service</li>
<li>Proficiency, preferred, with computers and computer programs, including Microsoft Office</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Ramada by Wyndham Bahrain Adliya

Housekeeping Supervisor Job DescriptionYou will be responsible for supervising and coordinating the work of housekeeping staff, ensuring that all guest rooms, public spaces, and back-of-house areas are clean and well-maintained.Your key duties will include managing daily housekeeping schedules, assigning tasks to housekeeping staff, and ensuring that each employee has the necessary training to perform their duties effectively. You will also be responsible for conducting regular inspections of guest rooms and public areas to ensure that they meet the highest standards of cleanliness and hygiene.You will also be required to perform a range of housekeeping tasks, such as cleaning guest rooms, public areas, and back-of-house spaces. You will be expected to have a thorough knowledge of cleaning products and techniques, and to be able to use cleaning equipment safely and effectively.DUTIES AND RESPONSIBILITIES:<ul><li>Responsible for the smooth operation of the floor assigned.</li><li>Responsible for the performance of the housekeeping team.</li><li>Supervise Room Attendants</li><li>Organises and facilitates the room-making process.</li><li>Daily allocation of rooms and deep cleaning tasks to team members.</li><li>Responsible for the cleanliness of guest rooms, corridors, and heart of the house area of the floor.</li><li>Checks the occupied and departure rooms, giving special attention to guest needs.</li><li>Ensures that the entire operation is performed as per the laid down standards.</li><li>Manage guest requests, including VIP amenities, and communicating them to the relevant team members</li><li>Routine inspection of guest bedrooms to ensure they meet standards.</li><li>Aware of all room categories and amenities.</li><li>Achieve positive outcomes from guest queries in a timely and efficient manner</li><li>Carry out lost and found procedures.</li><li>Report maintenance issues to the Maintenance/Engineering Department.</li><li>Represent the needs of the team to others in the hotel.</li><li>Comply with hotel security, fire regulations, and all health and safety legislation.</li><li>Assist other departments wherever necessary and maintain good working relationships.</li></ul>All applicants should have at least 2 years of hotel experience in the same position.All applicants must be locally available in Bahrain. This is for LOCAL HIRE ONLY.Job Type: Full-time

Nordic Holdings

Oversee daily housekeeping operations and assign tasks to room attendants, public area attendants, and laundry staff.<ul><li>Inspect guest rooms, public areas, and back&#8209;of&#8209;house spaces to ensure cleanliness, maintenance, and quality standards are met.</li><li>Train new housekeeping staff on cleaning procedures, safety protocols, and resort standards.</li><li>Monitor inventory of cleaning supplies, linens, guest amenities, and request replenishment when needed.</li><li>Handle guest requests, complaints, and special needs related to room cleanliness or amenities.</li><li>Coordinate with the front office regarding room status, check&#8209;ins, check&#8209;outs, and special arrangements.</li><li>Ensure compliance with health, hygiene, and safety regulations.</li><li>Prepare daily reports on room status, staff performance, and cleaning progress.</li><li>Support and motivate staff to maintain high service standards and efficiency.</li><li>Report maintenance issues such as broken fixtures, malfunctioning equipment, or needed repairs.</li><li>Assist with scheduling, staff attendance, and performance evaluations.</li></ul>Job Type: Full-time

IHG Hotels & Resorts

<div>We take our housekeeping standards seriously. So, we&rsquo;re searching for a Housekeeping Supervisor with an exceptional eye for detail and a passion for perfection to make sure every guest enjoys a truly memorable experience.

If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

Located in the business and leisure hub of the city, InterContinental&reg; Bahrain offers its guests the perfect location from where to explore the exciting face of Manama. The hotel offers 304 spacious rooms including 4 club floors and 36 luxurious suites. Each room is designed to meet the needs and the expectations of the modern traveler. From sophisticated dining experiences to a taste of traditional romance, InterContinental&reg; Bahrain offers its guest new tastes and unique gourmet treats. With a wide selection of dining options ranging from international, Italian, steakhouse and lounges, InterContinental&reg; Bahrain promises to delight your palate. 
 
A little taste of your day-to-day

Every day is different at IHG, but you&rsquo;ll mostly be:
<ul>
<li>Consistently offer professional, friendly, and engaging service</li>
<li>Lead the day-to-day operation of the department to ensure service standards are followed</li>
<li>Handle guest concerns and react accordingly, logging and notifying the proper areas and complying with company&rsquo;s code of conduct</li>
<li>Assist with the preparation of efficient departmental work schedules</li>
<li>Actively participate in daily briefing, daily warm up and department meetings as well as contribute to on the job training and maintain records of the colleagues</li>
<li>Ensure Room Attendants are informed daily about priorities in their section</li>
<li>Follow departmental policies and procedures</li>
<li>Report necessary maintenance items to the Engineering department</li>
<li>Follow all safety and sanitation policies</li></ul> 
 
What we need from you
<ul>
<li>At least 2-year experience working in a 5-star hotel industry in a Housekeeping environment</li>
<li>Excellent communication skills</li>
<li>Attention to details</li>
<li>Flexible attitude to shifts &ndash; you may be required to work nights, weekends and/or holidays
</li><li>Knowledge of Microsoft Office and Opera</li></ul> 
 
What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life &ndash; including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you&rsquo;ll become part of our ever-growing global
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Housekeeping Supervisor-InterContinental Bahrain

Ramada by Wyndham Bahrain

<div><h1 class="jobSectionHeader">SUMMARY</h1>
The Executive Housekeeper is responsible for the hotel&rsquo;s commercial, quality and people performance in Housekeeping department. The incumbent will combine strategic thought and planning which will enhance the growth and profitability of the department.
The Executive Housekeeper will ensure to deliver the following business objectives subject to the budget and annual targets: departmental cost, guest satisfaction score (OSAT), quality audit score (QA), employee engagement and departmental Health &amp; Safety audit compliance.
KEY RESPONSIBILITIES<ul><li>
Ensures the highest possible standard of cleanliness and standards of all guest rooms and public areas.</li><li>
Ensured 100% compliance with brand standards.</li><li>
Managing the payroll, linen and other departmental costs in accordance of business demand and departmental budget.</li><li>
Carries out monthly linen inventory.</li><li>
Continuously evolve / improve departmental SOPs and productivity of the department.</li><li>
Schedule&rsquo;s routine inspections of all housekeeping areas (rooms and public) by/with the Assistant Executive Housekeeper and Housekeeping Supervisors to ensure that the furnishing, facilities and equipment are clean and in good repair.</li><li>
Supervises outside contractors to ensure contractual compliance.</li><li>
Ensures service standards are consistently reviewed and monitored, and in compliance with Wyndham brand standards and 3rd party inspection standards.</li><li>
Ensures departmental health and safety compliance.</li><li>
Maintains appropriate standards for dress, hygiene, uniforms, appearance, and conduct of housekeeping team members.</li><li>
Is responsible for all flower arrangements placed in the public areas and rooms.</li><li>
Ensures that all daily VIP rooms, special request rooms long stay guest for arrivals are inspected personally.</li><li>
Implementing assigned task during emergencies such as fire, power failure and natural disaster.</li><li>
Liaises with the hotels contracted company for pest control to ensure that an effective program is instituted and supervised.</li><li>
Ensure all guests and internal stakeholders receive prompt and courteous service.</li><li>
Inspects guest and public areas on a regular basis to ensure that the furnishings, facilities, and equipment are clean and in good repair.</li><li>
Manages spring cleaning schedules and follow up on all machinery linked to Housekeeping/Laundry.</li><li>
Makes recommendations regarding the upkeep of furnishings, facilities, and equipment, ensuring they are clean and in good repair.</li><li>
Informs other departments of the housekeeping matters that concern them, particularly the Engineering, Front Office, and the Food and Beverage Department. Maintains open channels of communication with other Department Heads and the Operations Manager/Director of Operations/ Executive Assistant Manager/General Manager.</li><li>
Responsible for effective People leadership of the housekeeping team, involving recruitment and onboarding of new team members, driving team member engagement, coaching, training, continuous performance management (regular 1:1 conversations), and managing employee relations in conjunction with HR.</li><li>
To conduct or chair regular communication meetings with team(s) and actively participate in relevant business meetings to facilitate effective communication.</li><li>
Acting as a role model for the Count On me Service culture.</li></ul>
<div><h2 class="jobSectionHeader">Experience Needed</h2><h1 class="jobSectionHeader">
KEY COMPETENCIES</h1>
Alongside with the fundamentals of the brand service culture, the incumbent will be required to demonstrate the below competencies:<ul><li>
Excellent communication</li><li>
Operations Management</li><li>
Leadership</li><li>
Business Acumen</li><li>
Exceptional service delivery</li><li>
Attention to detail</li><li>
Planning &amp; organisation</li><li>
Teamwork</li><li>
Ability to work in a multi-tasking and multi-cultural environment</li><li>
Self-motivation</li><li>
Flexibility</li></ul><h1 class="jobSectionHeader">
BACKGROUND</h1><ul><li>
Minimum 1.5 years&rsquo; experience as an Assistant Housekeeper Manager/ Executive Housekeeper within a similar-sized hotel</li><li>
Experience from a international hotel brand is an advantage</li><li>
Proficiency in Opera Cloud</li><li>
Diploma or vocational training in hospitality is an advantage</li></ul></div>
<div><h2 class="jobSectionHeader">Required Skills</h2><h3 class="jobSectionHeader">
Tools</h3>
Opera PMS<h3 class="jobSectionHeader">
General skills</h3>
Housekeeping Management, People leadership</div>
<div><h2 class="jobSectionHeader">Values</h2>
Integrity, Accountability, Leadership, Fun, Continuous learning</div>
<div><h2 class="jobSectionHeader">Benefits</h2>
Incentive plans, Learning &amp; development programmes, Career development</div></div>

Executive Housekeeper

Explore 88+ Housekeeping supervisor in International Agreements Jobs In Manama Bahrain this December. Find roles across top companies and apply now to boost your career.

88 housekeeping supervisor jobs IN International Agreements Jobs In Manama Bahrain

Housekeeping Supervisor

Housekeeping Supervisor

Housekeeping Supervisor

Housekeeping Supervisor

Housekeeping Supervisor

Housekeeping Supervisor-InterContinental Bahrain

Executive Housekeeper