hotel operations director

Hilton

<div>Director of Operations
A Director of Operations is responsible for the effective operational management of the hotel so Heads of Department achieve and exceed their revenue and Guest satisfaction targets. 
 
 
What will I be doing? 
As Director of Operations, you will be responsible for the effective operational management of the hotel so Heads of Department achieve and exceed their revenue and Guest satisfaction targets. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul>
<li>Work in conjunction with the General Manager / Area General Manager to actively manage key property issues (including capital projects; customer service; refurbishment)</li>
<li>Assist the development of meaningful, achievable hotel budgets and other short and long term hotel strategic goals</li>
<li>Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded</li>
<li>Respond to audits that are completed by the company to ensure continual improvement is achieved</li>
<li>Plan, direct and coordinate the service delivery of all operational departments in order to meet and exceed guest expectations</li>
<li>Comply and exceed hotel and company Service Standards</li>
<li>Ensure that costs are controlled throughout the operational departments and results are analysed regularly to highlight problem areas and take appropriate action</li>
<li>Manage and develop the Heads of Department to ensure career progression and effective succession planning within the hotel and company</li>
<li>Seek and respond to Guest feedback in order to achieve positive outcomes and high levels of customer satisfaction</li>
<li>Hold regular briefings and communication meetings with the HOD team</li></ul>
What are we looking for? 
A Director of Operations serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possesss the following qualifications, attitude, behaviours, skills, and values that follow:<ul>
<li>A degree or diploma in Hotel Management or equivalent</li>
<li>Strong commercial acumen, preferably with experience in Food and Beverage or Rooms Management</li>
<li>Experience in managing budgets, revenue proposals and forecasting results</li>
<li>In-depth knowledge of the hotel / leisure / service sector</li>
<li>Strong leadership skills to effectively manage and motivate the team to achieve high level of perform and exceed targets</li>
<li>Accountable and resilient</li>
<li>Ability to work under pressure</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Knowledge of the hotel property management systems</li>
<li>Previous experience in the same or similar role</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Director of Operations

<div>
 A Director of Operations is responsible for the effective operational management of the hotel so Heads of Department achieve and exceed their revenue and Guest satisfaction targets.
 
 
 
 What will I be doing?
 
 
 
 As Director of Operations, you will be responsible for the effective operational management of the hotel so Heads of Department achieve and exceed their revenue and Guest satisfaction targets. Specifically, you will be responsible for performing the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Work in conjunction with the General Manager / Area General Manager to actively manage key property issues (including capital projects; guest service; refurbishment)
 </li>
 <li>
 Assist the development of meaningful, achievable hotel budgets and other short and long term hotel strategic goals
 </li>
 <li>
 Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded
 </li>
 <li>
 Respond to audits that are completed by the company to ensure continual improvement is achieved
 </li>
 <li>
 Plan, direct and coordinate the service delivery of all operational departments in order to meet and exceed guest expectations
 </li>
 <li>
 Comply and exceed hotel and company Service Standards
 </li>
 <li>
 Ensure that costs are controlled throughout the operational departments and results are analysed regularly to highlight problem areas and take appropriate action
 </li>
 <li>
 Manage and develop the Heads of Department to ensure career progression and effective succession planning within the hotel and company
 </li>
 <li>
 Seek and respond to Guest feedback in order to achieve positive outcomes and high levels of customer satisfaction
 </li>
 <li>
 Hold regular briefings and communication meetings with the HOD team
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 A Director of Operations serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possess the following qualifications, attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Strong commercial acumen, preferably with experience in Food and Beverage or Rooms Management
 </li>
 <li>
 Experience in managing budgets, revenue proposals and forecasting results
 </li>
 <li>
 In-depth knowledge of the hotel / leisure / service sector
 </li>
 <li>
 Strong leadership skills to effectively manage and motivate the team to achieve high level of perform and exceed targets
 </li>
 <li>
 Accountable and resilient
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 A degree or diploma in Hotel Management or equivalent
 </li>
 <li>
 Knowledge of the hotel property management systems
 </li>
 <li>
 Previous experience in the same or similar role
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Waldorf Astoria Cairo Heliopolis
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Waldorf Astoria Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 General Manager/Hotel Manager
</div>

Director of Operations - Waldorf Astoria Cairo Heliopolis

<div>
 A Director of Operations is responsible for the effective operational management of the hotel so Heads of Department achieve and exceed their revenue and Guest satisfaction targets.
 
 
 
 What will I be doing?
 
 
 
 As Director of Operations, you will be responsible for the effective operational management of the hotel so Heads of Department achieve and exceed their revenue and Guest satisfaction targets. Specifically, you will be responsible for performing the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Work in conjunction with the General Manager / Area General Manager to actively manage key property issues (including capital projects; customer service; refurbishment)
 </li>
 <li>
 Assist the development of meaningful, achievable hotel budgets and other short and long term hotel strategic goals
 </li>
 <li>
 Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded
 </li>
 <li>
 Respond to audits that are completed by the company to ensure continual improvement is achieved
 </li>
 <li>
 Plan, direct and coordinate the service delivery of all operational departments in order to meet and exceed guest expectations
 </li>
 <li>
 Comply and exceed hotel and company Service Standards
 </li>
 <li>
 Ensure that costs are controlled throughout the operational departments and results are analysed regularly to highlight problem areas and take appropriate action
 </li>
 <li>
 Manage and develop the Heads of Department to ensure career progression and effective succession planning within the hotel and company
 </li>
 <li>
 Seek and respond to Guest feedback in order to achieve positive outcomes and high levels of customer satisfaction
 </li>
 <li>
 Hold regular briefings and communication meetings with the HOD team
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 A Director of Operations serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possesss the following qualifications, attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 A degree or diploma in Hotel Management or equivalent
 </li>
 <li>
 Strong commercial acumen, preferably with experience in Food and Beverage or Rooms Management
 </li>
 <li>
 Experience in managing budgets, revenue proposals and forecasting results
 </li>
 <li>
 In-depth knowledge of the hotel / leisure / service sector
 </li>
 <li>
 Strong leadership skills to effectively manage and motivate the team to achieve high level of perform and exceed targets
 </li>
 <li>
 Accountable and resilient
 </li>
 <li>
 Ability to work under pressure
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 Knowledge of the hotel property management systems
 </li>
 <li>
 Previous experience in the same or similar role
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hilton Bahrain City Centre Hotel &amp; Residences
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Guest Services, Operations, and Front Office
</div>

Accor

<div>Company Description 
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster 
Job Description 
We are seeking a visionary and decisive General Manager to lead our operations in Jeddah, Saudi Arabia. As the General Manager of M&ouml;venpick Jeddah City Star hotel, you will be responsible for overseeing all aspects of our business, ensuring operational excellence, and driving strategic growth. This is an exciting opportunity for a detail-oriented professional to make a significant impact in a dynamic and customer-focused environment.<ul><li>
Develop and implement strategic plans to achieve organizational goals and maximize profitability</li><li>
Oversee daily operations, ensuring efficient processes and superior customer experiences</li><li>
Lead, motivate, and develop a high-performing team across all departments</li><li>
Manage financial performance, including budgeting, forecasting, and cost control measures</li><li>
Drive sales and marketing initiatives to increase market share and revenue</li><li>
Establish and maintain strong relationships with key stakeholders, including clients, partners, and local authorities</li><li>
Ensure compliance with local regulations and company policies</li><li>
Identify and implement innovative solutions to improve operational efficiency and customer satisfaction</li><li>
Analyze market trends and competitor activities to inform business strategies</li><li>
Foster a culture of continuous improvement and excellence throughout the organization</li></ul> 

Qualifications 
<ul><li>
Minimum of 3 years of experience as a General Manager, preferably in a luxury or premium hospitality setting</li><li>
Bachelor's or Master's degree in Business Administration, Hospitality Management, or a related field</li><li>
Proven track record of successfully managing budgets and driving financial performance</li><li>
Strong knowledge of rooms, sales &amp; marketing, digital marketing, e-commerce, and food &amp; beverage services</li><li>
Excellent leadership skills with the ability to drive and motivate a dynamic team</li><li>
Demonstrated experience in strategic planning and implementing performance-driven initiatives</li><li>
Strong problem-solving and decision-making abilities</li><li>
Exceptional communication and interpersonal skills</li><li>
Proficiency in analyzing data and generating actionable insights</li><li>
Ability to work effectively in a multicultural environment</li><li>
Fluency in English required; knowledge of Arabic is a plus</li><li>
Familiarity with Saudi Arabian business practices and culture is advantageous</li><li>
Eligibility to work in Saudi Arabia</li></ul></div>

General Manager

Orion Beach Hotel

Didim Alt&#305;nkum b&ouml;lgesinde faaliyet g&ouml;steren Orion Beach Hotel i&#351;letmemizde g&ouml;revlendirilmek &uuml;zere &quot; &#304;&#351;letme M&uuml;d&uuml;r&uuml; &quot; aray&#305;&#351;&#305;m&#305;z mevcuttur.Aranan Nitelikler<ul><li>&#304;&#351;letme M&uuml;d&uuml;rl&uuml;&#287;&uuml; pozisyonunda sekt&ouml;rde deneyime sahip</li><li>&#304;&#351;leyi&#351; esnas&#305;nda olu&#351;abilecek problemlere efektif ve h&#305;zl&#305; &ccedil;&ouml;z&uuml;m &uuml;retebilecek</li><li>&Ccedil;al&#305;&#351;anlar&#305; hedefleri do&#287;rultusunda y&ouml;nlendirip, liderlik yaparak en y&uuml;ksek seviyede m&uuml;&#351;teri memnuniyeti sa&#287;layabilecek,</li><li>G&uuml;ler y&uuml;zl&uuml; ve prezantabl,</li><li>Vizyon sahibi ve geli&#351;en konaklama beklentilerine h&acirc;kim, trendleri takip eden</li><li>&#304;&#351;letme temsilcisi olarak yasal gerekliliklerin kar&#351;&#305;lanmas&#305;nda etkin g&ouml;rev alabilecek, ilgili mevzuata h&acirc;kim</li><li>Tak&#305;m oyununa inanan, ekip olu&#351;turabilecek, motive edebilecek, lider y&ouml;neticilik vasf&#305; olan</li><li>Etkin ekip y&ouml;netimi ve kadro kurulumu konular&#305;nda tecr&uuml;beli</li><li>Misafir taleplerine cevap vererek, i&#351; takibi ve organizasyonu yapabilecek, misafir beklentilerini ve memnuniyetini en iyi &#351;ekilde kar&#351;&#305;layacak.</li><li>Problem &ccedil;&ouml;zme ve karar verme yetkinli&#287;ine sahip,</li><li>Otel operasyonunun y&uuml;r&uuml;t&uuml;lmesini, y&ouml;netimini ve liderli&#287;ini sa&#287;lamak</li><li>Otel imaj&#305;n&#305;, uluslararas&#305; &ccedil;apta yerle&#351;tirmek, otel servis standartlar&#305;n&#305; y&uuml;kseltmek ve &ccedil;al&#305;&#351;anlar&#305;n&#305; y&ouml;nlendirmek</li></ul>&#304;&#351; T&uuml;r&uuml;: Tam zamanl&#305;

İşletme Müdürü

<div>Director of Operations - Waldorf Astoria Cairo Heliopolis
A Director of Operations is responsible for the effective operational management of the hotel so Heads of Department achieve and exceed their revenue and Guest satisfaction targets. 
 
 
What will I be doing? 
As Director of Operations, you will be responsible for the effective operational management of the hotel so Heads of Department achieve and exceed their revenue and Guest satisfaction targets. Specifically, you will be responsible for performing the following tasks to the highest standards:
<ul><li>Work in conjunction with the General Manager / Area General Manager to actively manage key property issues (including capital projects; guest service; refurbishment)</li>
<li>Assist the development of meaningful, achievable hotel budgets and other short and long term hotel strategic goals</li>
<li>Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded</li>
<li>Respond to audits that are completed by the company to ensure continual improvement is achieved</li>
<li>Plan, direct and coordinate the service delivery of all operational departments in order to meet and exceed guest expectations</li>
<li>Comply and exceed hotel and company Service Standards</li>
<li>Ensure that costs are controlled throughout the operational departments and results are analysed regularly to highlight problem areas and take appropriate action</li>
<li>Manage and develop the Heads of Department to ensure career progression and effective succession planning within the hotel and company</li>
<li>Seek and respond to Guest feedback in order to achieve positive outcomes and high levels of customer satisfaction</li>
<li>Hold regular briefings and communication meetings with the HOD team</li>
</ul>What are we looking for? 
A Director of Operations serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possess the following qualifications, attitude, behaviours, skills, and values that follow:
<ul><li>Strong commercial acumen, preferably with experience in Food and Beverage or Rooms Management</li>
<li>Experience in managing budgets, revenue proposals and forecasting results</li>
<li>In-depth knowledge of the hotel / leisure / service sector</li>
<li>Strong leadership skills to effectively manage and motivate the team to achieve high level of perform and exceed targets</li>
<li>Accountable and resilient</li>
</ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
<ul><li>A degree or diploma in Hotel Management or equivalent</li>
<li>Knowledge of the hotel property management systems</li>
<li>Previous experience in the same or similar role</li> 
</ul> 
 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

CRISTAL HOTEL ABU DHABI

Skills/Qualifications:Ideal candidate will have:&middot;Qualified Charted Accountant (CA) or Similar or 4-year bachelor's degree in Finance and Accounting or similar major.&middot;At least 3 to 5 years of Revenue &amp; Accounts Receivable experience with the day-to-day financial operations in an up-scale (4/5 Star) hospitality environment.Scope and General Purpose of Job:&middot;Under the supervision of Hotel Director of Finance/Financial Controller and within the limits of the hotel&rsquo;s policies and procedures and local requirements, is responsible through the Hotel Director of Finance/Financial Controller for all hotel accounting, financial reporting and controls and for the maintenance of a smooth and effective day-to-day work routine.Key Duties and Responsibilities:<ul><li>Assists Director of Finance/ Financial Controller to provide full and accurate forecasting and budgeting proposals within the hotel</li></ul>&middot;Supervises at the end of the month, the closing of the books and the subsequent timely preparation of the required financial data and all other management reports.<ul><li>Ensures all financial regulations are met, through the maintenance of adequate systems of internal control</li><li>Ensures that balance sheets are a fair reflection of the assets and liabilities of the hotel</li><li>Works with external / internal auditors and assist with year-end audit preparations and drafting of financial statements</li><li>Ensures that all internal control procedures are strictly adhered to and communicates any perceived weakness to the Director of Finance/ Financial Controller</li><li>Prepares capital reviews as required by the Management</li><li>Assists the Director of Finance/ Financial Controller in internal daily audits of cash deposits, transfers and the reparation/ monitoring of the capital budget</li><li>Assist to prepare budget and maintain controls on spending to ensure budgetary limits are met</li></ul>&middot;Supervises directly or indirectly all members of the Finance department.&middot;Cooperates, coordinates and communicates with other departments in matters concerning receiving, accounting and controlling cost of hotel supplies and in all aspects of revenue control.&middot;Handles any problems which involve other Department Heads, or employees of other departments.&middot;Oversees the Hotel Management Information Systems.<ul><li>Ensures that local tax matters, including both income and other taxes, are properly handled. This includes the responsibility for the proper deductions and remittances of all payroll taxes where applicable.</li></ul>&middot;Ensured monthly tax filing, tax payment, tax reporting, year-end closing, comments and financial reporting are on a timely basis and maintain the performance of the accounting and related computer systems at an acceptable level with assurance of MIS and other supports.&middot;Identifies training needs, develops formal training plans and conducts training sessions for accounting and operational staff in coordination with other departments.&middot;Identifies staff with potential for promotion and/or transfer within accounting operations.&middot;Conducts such functions as interviewing, hiring, orientation, performance appraisal, coaching, counselling and suspending if necessary, to ensure appropriate staffing and productivity.To consult with Director of Finance/Financial Controller, Director of Human Resources/Human Resources Manager and General Manager as appropriate.&middot;Participates in local recognized professional and industry organization.&middot;Conducts periodically inspections and test, coordinate with Public Accountant/Auditors or designated individual to ensure all departments are complying with required procedures.&middot;Keeps the Director of Finance /Financial Controller abreast on the latest operational/situational/ tax and business issues.&middot;Be thoroughly familiar with the duties and procedures of the other employees in the department, over whom he/she has supervision.&middot;To be in charge of the Finance department during the absence of the Director of Finance/Financial Controller.&middot;To perform related duties and special projects as assigned by Management.Job Types: Full-time, Contract

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Director of Operations - Waldorf Astoria Cairo Heliopolis

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Director of Operations - Waldorf Astoria Cairo Heliopolis

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