guest experience supervisor Jobs in Abu Dhabi United Arab Emirates

guest experience supervisor

guest services executive (front desk) - conrad abu dhabi etihad towers Jobs in Abu Dhabi United Arab Emirates

guest services executive (front desk) - conrad abu dhabi etihad towers

receptionist Jobs in Abu Dhabi United Arab Emirates

receptionist

admin coordinator - reception Jobs in Abu Dhabi United Arab Emirates

admin coordinator - reception

assistant manager - front office Jobs in Abu Dhabi United Arab Emirates

assistant manager - front office

hotel receptionist

Hilton

What are we looking forReceptionists serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:<ul><li>Previous experience in a customer-focused industry</li><li>Completed high school certificate or equivalent</li><li>Positive attitude and good communication skills</li><li>Commitment to delivering a high level of customer service</li><li>Excellent grooming standards</li><li>Ability to work on your own and as part of a team</li><li>Competent level of IT proficiency</li></ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>Previous experience in cash handling</li></ul>What will it be like to work for HiltonHilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!A Guest Services Executive provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits as required.What will I be doingAs Guest Services Executive you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits as required. A Receptionist contributes to the first impressions of our Guests and therefore must perform the following tasks to the highest standards:<ul><li>Achieve positive outcomes from Guest queries in a timely and efficient manner</li><li>Ensure an efficient reception experience for Guests including check in/out and complete audit procedures as required</li><li>Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and or other departments</li><li>Demonstrate a high level of customer service at all times</li><li>Attend appropriate training courses when required and assist with the Night Teams training and development efforts</li><li>Demonstrate a knowledge of hotel room categories room rates packages promotions and other general product knowledge necessary to perform daily duties</li><li>Maximize room occupancy and use up-selling techniques to promote hotel services and facilities</li><li>Use the correct procedures regarding the acceptance of foreign currencies credit cards and cash in accordance with the hotel credit policy</li><li>Comply with hotel security fire regulations and all health and safety legislation</li><li>Act in accordance with policies and procedures when working with front of house equipment and property management systems</li><li>Follow company brand standards</li><li>Assist other departments as necessary</li></ul>EOE/AA/Disabled/Veterans

Guest Services Executive (Front Desk) - Conrad Abu Dhabi Etihad Towers

Premier Inn Hotels - Middle East

<div>
 
 About Us
 
 
 
 A Great Stay Starts at Premier Inn
 
 
 Premier Inn is a British hotel chain and the UK's largest hotel brand with more than 900 hotels in UK,Germany,UAE and Qatar. Premier Inn hotels in the UAE operate under a strategic partnership between Emirates Group and Britain&rsquo;s leading hospitality firm Whitbread PLC, established to develop the Premier Inn brand throughout the region. At Premier Inn we make everyday experiences special for millions of customers and create excellent career opportunities for people like you. Currently we have 11 hotels in the Middle East and an exciting pipe line of new hotels opening in the future. We hold many coveted people and brand industry awards, and we want you to help us add another award to our trophy cabinet!
 
 
 
 Job Description
 
 
 
 Your passion and energy will be infection as you welcome our guests and support them through their check in and check out procedure. Your natural down to earth manner will result in being able to manage guest expectations in a fast and busy environment. With a keen eye for detail you will not miss a step in the procedures. Managing payments will be second nature and you will have excellent data entry skills to support accurate reports.
 
 
 
 Main Responsibilities Include
 
 
 
 <ul>
 <li>
 Greet and welcome guests, visitors, suppliers, answer telephone calls providing a warm, timely welcome in line with our brand standards.
 </li>
 <li>
 Answers guest related queries and provides information for promotions, room prices, activities and events in the surrounding area to provide accurate information to guests
 </li>
 <li>
 Ensure payments are made with according to the cash handling procedures and Process accurately and efficiently all reservations and cancellations
 </li>
 <li>
 Identify corporate leads and build long-term relationships
 </li>
 <li>
 Drive online name mentions and promote customer feedback
 </li>
 <li>
 Understand the online guest&rsquo;s feedback and explore options for improvement
 </li>
 <li>
 Carry out general office duties, including correspondence, emails and filing to ensure the smooth running of the reception area Maintain appropriate stock of supplies and reception stationeries
 </li>
 <li>
 Effectively communicate with all departments on all guests&rsquo; requests and complaints for smooth service delivery
 </li>
 <li>
 Ensure safety of all guest in line with the safety procedures and guideline.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 Customer-oriented approach
 
 
 <ul>
 <li>
 Excellent communication skills
 </li>
 <li>
 Strong attention to details
 </li>
 <li>
 Flexible, agile and able to work under pressure
 </li>
 <li>
 Ability to work both independently and in a team
 </li>
 <li>
 Proactive and excellent organizational skills
 </li>
 <li>
 Ability to provide exceptional customer service to our guests
 
 
 </li>
 </ul>
 
 You must have /be-
 
 
 
 <ul>
 <li>
 Have minimum of one-year experience as Hotel Receptionist in Front Office department of a hotel.
 </li>
 <li>
 Knowledge of Opera (PMS
 </li>
 <li>
 Arabic Language- speaking,writing and reading
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 We offer a competitive salary package, accommodation, transportation, medical insurance which includes dental, air tickets, and hours which offer you a work life balance.
 
 
 Along with this we have many examples of how those that work with us have grown and developed their career throughout our company. So if you are committed and driven and want to develop into other areas then we will support you to do this.
 
 
 At Premier Inn, we know the importance of creating a culture which brings the experience to life for both our customers and our team and this is supported by strong company values. We employ people that not only believe in our values but also have the passion to live and breathe them, and always put the customer in the heart of everything we do.
 
 
 We want Premier Inn to be a place where people&rsquo;s skills and careers grow as fast as we do. A place where everyone has the opportunities to develop and achieve their dreams. We put emphasis on a &lsquo;promote from within&rsquo; culture and continuously strive to create a supportive and engaging environment in which our team can thrive and deliver.
 
 
 If this sounds like you and you are ready to work in an environment that values your work and rewards you fairly then please click on the "I'm interested" button and join the team!
 
 
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Receptionist - Abu Dhabi Capital Centre

Autostrad Rent a Car

We're urgently hiring a Receptionist, Responsibilities<ul><li>Greet, assist, and direct office visitors and phone callers to the appropriate staff member.</li><li>Receive, direct and dispatch telephone messages and fax messages.</li><li>Coordinate mails pickup and delivery. And courier service.</li><li>Monitoring conference room booking for training and committee meetings.</li><li>Maintain sufficient inventory of office supplies.</li><li>Monitor the use of supplies and stationeries.</li><li>Coordinate the repair and maintenance of office equipment. And its contracts.</li><li>Assist the GHRM and other staff as requested on providing administrative services.</li><li>Administer Monthly and daily office attendance.</li><li>Type Letters and memos and its filling.</li><li>Air Ticket Booking for exit staff.</li><li>Supervise office cleaning, refreshments, news papers.</li></ul>Job Type: Full-timePay: AED5,000.00 per monthApplication Question(s):<ul><li>Are you Emirati national with family book ? </li><li>Can you join immediately?</li><li>Do you agree with proposed salary?</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Abu Dhabi (Required)</li></ul>

Receptionist (Emirati National ONLY)

NAILS THE MODERN MANICURE STUDIO

Job Title: ReceptionistLocation: Abu Dhabi and RAKKey Responsibilities:<ul><li>Greet clients as they arrive and make them feel welcome in the salon.</li><li>Answer phone calls and respond to email inquiries about services, availability, and general salon information.</li><li>Schedule and confirm appointments, ensuring that clients are properly booked and aware of any special instructions.</li><li>Maintain the appointment calendar and assist with managing the flow of clients to minimize wait times.</li><li>Process client check-ins and check-outs, handle payments (cash, credit card, gift certificates), and issue receipts.</li><li>Handle client complaints or concerns professionally and escalate issues to the Operations Manager when needed.</li><li>Provide clients with information on nail care services, products, and any ongoing promotions.</li><li>Promote the salon&rsquo;s services and retail products to clients as they check out or inquire.</li></ul>Requirements:<ul><li>Strong organizational skills and ability to manage multiple tasks at once.</li><li>Excellent communication and interpersonal skills.</li><li>Basic computer skills</li><li>Strong attention to detail and accuracy.</li><li>A passion for the beauty industry and desire to provide excellent customer service.</li></ul>Preferred Qualifications:<ul><li>English speaking is required</li></ul>Work Environment:<ul><li>Friendly, supportive team atmosphere.</li><li>Opportunities for growth and learning within the beauty industry.</li></ul>Job Types: Full-time, Part-timeApplication Question(s):<ul><li>How soon you join if selected? (1 week or 2 week)</li><li>Do you hold a UAE family book?</li></ul>

Female Receptionist (EMIRATI ONLY)

Bellacure Beauty Lounge

A female senior receptionist with a strong background in retail sales, is a team leader and communicator, and is responsible for managing and leading a branch.<ul><li>**Female only candidates will be considered**</li><li>Responsible for the day-to-day operation of the branch, ensuring efficiency and profitability.</li><li>Lead the company&rsquo;s efforts to maintain unique customer service quality by implementing the best practices and techniques, training, and developing processes in providing the controls and conformity of the service to SOP&rsquo;s and operational standards.</li><li>Lead the therapists in the spa to achieve monthly targets and increase the average spent by customers.</li><li>Track spa revenue by the department, ensuring all providers are attaining their revenue and retail goals to ensure the spa meets its monthly budget.</li><li>Responsible for quality control, checking for best practices in spa to ensure standards are being met and client expectations exceeded, and operations running up to standard.</li><li>To ensure that deficiencies of the spa are detected and exposed to management and a series of recommendations of improvement are made, creating a plan of action and its implementation stage to stage to ensure standards are met.</li><li>Monitor and propose staff roasters in coordination with booking best interest</li><li>Oversee and assist in completing monthly stock count and report.</li><li>Ensure to place professional and retail stock orders in a timely manner.</li><li>Suggest and prepare monthly promotions according to market trends and seasons.</li><li>Oversee compliance to legal regulations &amp; municipality regulations.</li><li>Direct and educate the employees in matters of quality and inspection, and assist in disciplining and training personnel when standards are not met, and ensure operations running up to standard.</li><li>To oversee staff to ensure conformity to our steps, script adherence vis- a- vis client interaction, database capturing, train them in the right direction, ensure customer satisfaction and drive the creative direction of the spas.</li><li>Investigate and handle service-related customer complaints to ensure a positive outcome and customer satisfaction &amp; training at spa-level to ensure the incident does not repeat and</li><li>Ensure staff are properly trained as to minimize customer complaints and ensure the best standards provided.</li><li>Ensure the spas are in compliance with the branding standards and all the brand policies are always complied with.</li><li>Supervise daily spa operations to ensure cleanliness, maintenance, and service standards are upheld to maximize spa output in line with company standards and sales targets.</li><li>Ensure staff conforming to uniforms and overall look and presentability in line with Bellacure Beauty Lounge standards.</li><li>Ensure spa is operating smoothly across all shifts and peak hours and work closely with the Operation manager to highlight any issues compromising spa operation.</li><li>Identify sales/services opportunities to senior management that will enhance the spa output and sales.</li><li>Handling customer complaints 24/7 and turn around incident reports must be dealt with promptly, with a response time within 24hrs.</li></ul>Job Types: Full-time, PermanentPay: AED1,895.00 - AED3,500.00 per monthExperience:<ul><li>customer sales: 3 years (Preferred)</li><li>spa management: 3 years (Preferred)</li></ul>Language:<ul><li>English (Required)</li></ul>Application Deadline: 30/11/2025 Expected Start Date: 12/11/2025

Female Senior Receptionist *Spa/Hospitality Experience required*

Hilton Worldwide, Inc.

Overview Guest Services Executive (Front Desk) - Conrad Abu Dhabi Etihad Towers (Job Number HOT0BZP2)Work Location: Conrad Abu Dhabi Etihad Towers, Etihad Towers West Corniche, Abu DhabiA Guest Services Executive provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. Responsibilities <ul><li>Achieve positive outcomes from Guest queries in a timely and efficient manner</li><li>Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required</li><li>Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments</li><li>Demonstrate a high level of customer service at all times</li><li>Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts</li><li>Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties</li><li>Maximize room occupancy and use up-selling techniques to promote hotel services and facilities</li><li>Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy</li><li>Comply with hotel security, fire regulations and all health and safety legislation</li><li>Act in accordance with policies and procedures when working with front of house equipment and property management systems</li><li>Follow company brand standards</li><li>Assist other departments, as necessary</li></ul> Qualifications <ul><li>Previous experience in a customer-focused industry</li><li>Completed high school certificate or equivalent</li><li>Positive attitude and good communication skills</li><li>Commitment to delivering a high level of customer service</li><li>Ability to work on your own and as part of a team</li><li>Competent level of IT proficiency</li><li>Previous experience in cash handling</li></ul> What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Job Guest Services, Operations, and Front Office

Marriott International

<div>Additional Information 
Job Number25185497 
Job CategoryRooms &amp; Guest Services Operations 
LocationAloft Abu Dhabi, Abu Dhabi National Exhibition Centre, Al Khaleej Al Arabi Street, Abu Dhabi, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Aloft, we aren&rsquo;t your typical hotel&mdash;but we aren&rsquo;t too cool for school either. We&rsquo;re here to be our guests&rsquo; launching and landing pad. Whether they are taking their dog for a walk and coming back for a drink, wrapping up a day of meetings with coworkers, or they&rsquo;re in town to see family, friends, or their favorite band, we offer a hub for connection to others and the area around them, with modern design and personality to boot. We&rsquo;re looking for confident self-expressers who aren&rsquo;t afraid to draw outside the lines. If you are someone who gets excited about the possibilities to connect with others, then Aloft Hotels is the place for you. In joining Aloft Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Guest Arrival Expert (Bellman) | Aloft Abu Dhabi

Explore 105+ Hotel receptionist in Abu Dhabi United Arab Emirates this November. Find roles across top companies and apply now to boost your career.

105 hotel receptionist jobs IN Abu Dhabi United Arab Emirates

Guest Services Executive (Front Desk) - Conrad Abu Dhabi Etihad Towers

Receptionist - Abu Dhabi Capital Centre

Receptionist (Emirati National ONLY)

Female Receptionist (EMIRATI ONLY)

Female Senior Receptionist Spa/Hospitality Experience required

Guest Services Executive (Front Desk) - Conrad Abu Dhabi Etihad Towers

Guest Arrival Expert (Bellman) | Aloft Abu Dhabi