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housekeeping manager

Four Seasons Hotels and Resorts

<div>
 
 About Four Seasons
 
 
 
 Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
 At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
 
 
 
 About the location:
 
 
 
 A resort-like sanctuary in Kuwait&rsquo;s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder &ndash; the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating &ndash; you&rsquo;ll find soaring rooftop restaurants, leisure facilities and the city&rsquo;s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city&rsquo;s malls and souks within a few minutes&rsquo; drive, you can experience all the spoils of the city without spoiling your precious relaxation time.
 
 
 
 What You Will Do
 
 
 
 <ul>
 <li>
 Select and recruit qualified people, schedule, hire and train all housekeeping personnel, inclusive of third-party staff for i.e. overnight cleaning of public areas.
 </li>
 <li>
 Control all departmental costs including labor, guest room supplies and cleaning supplies, yet ensure services rendered the guests are of the highest standards.
 </li>
 <li>
 Maintain accurate records on all housekeeping &amp; laundry personnel and up to date payroll records, submitting transmittal sheets to the payroll department weekly.
 </li>
 <li>
 Establish and maintain accurate inventory records on guestroom and cleaning supplies, equipment, linens and uniforms.
 </li>
 <li>
 Ensure all personnel look after their equipment and treat them with proper care.
 </li>
 <li>
 Schedule and conduct monthly staff meetings to maintain good communication and high moral standards within the department.
 </li>
 <li>
 Establish good cleaning and preventative maintenance programs to ensure appearance and life of all furniture, fixtures and equipment.
 </li>
 <li>
 Establish a cleaning program maintaining top quality standards in training, performance, procedures, and productivity pertaining to all public guest areas.
 </li>
 <li>
 Work with all departments to meet their needs as it relates to Housekeeping and the laundry.
 </li>
 <li>
 Submit yearly capital improvement program budget to management as well as yearly budgets for labor and operating expenses with relation to occupancy forecast.
 </li>
 <li>
 Inspect daily all areas of responsibility, maintaining the highest quality of standards. This includes public areas, guest rooms, storage areas, and laundry/valet, uniform, guest and linen areas.
 </li>
 <li>
 Work with all personnel in Housekeeping in keeping all areas in top quality to ensure the highest guest satisfaction and to meet corporate standards and policies of Four Seasons.
 </li>
 <li>
 Work with the laundry and valet supervisor to maintain top quality work in all areas of hotel linens and guest and employee cleaning and laundry.
 </li>
 <li>
 Maintain accurate ledgers and records on all housekeeping operations.
 </li>
 <li>
 Conduct performance evaluations in accordance with hotel policies, disciplines and makes recommendations for termination of housekeeping personnel.
 </li>
 <li>
 Coordinate the needs of any condominium/co-op owners in relation to housekeeping services.
 </li>
 <li>
 Respond properly in any hotel emergency or safety situation.
 </li>
 <li>
 Perform other tasks or projects as assigned by hotel management.
 
 
 </li>
 </ul>
 
 What You Bring
 
 
 
 <ul>
 <li>
 The ideal candidate brings forward creativity and innovative ideas, an inspired mentor to the team.
 </li>
 <li>
 The candidate must have great organizational skills, good business acumen, a strong work ethics and people-management and facilitation skills.
 </li>
 <li>
 The candidate must have three to five years' experience as Housekeeping Manager in a luxury, fast-paced environment.
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 One-bedroom apartment in a high quality, well-resourced compound
 </li>
 <li>
 Private medical insurance
 </li>
 <li>
 Complimentary Discovery Nights at FS Hotels worldwide
 </li>
 <li>
 Regular social and sporting events
 </li>
 <li>
 Paid home leave tickets
 </li>
 <li>
 Quality employee meals
 </li>
 <li>
 Complimentary transportation to and from work
 
 
 </li>
 </ul>
 
 Work Authorization
 
 
 
 Hotel will apply for the work authorization for the successful candidate.
 
 
 We look forward to receiving your application!
</div>

Housekeeping Manager

Four Seasons

<div>About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
A resort-like sanctuary in Kuwait&rsquo;s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder &ndash; the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating &ndash; you&rsquo;ll find soaring rooftop restaurants, leisure facilities and the city&rsquo;s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city&rsquo;s malls and souks within a few minutes&rsquo; drive, you can experience all the spoils of the city without spoiling your precious relaxation time.
What You Will Do
<ul><li>Select and recruit qualified people, schedule, hire and train all housekeeping personnel, inclusive of third-party staff for i.e. overnight cleaning of public areas.
</li><li>Control all departmental costs including labor, guest room supplies and cleaning supplies, yet ensure services rendered the guests are of the highest standards.
</li><li>Maintain accurate records on all housekeeping &amp; laundry personnel and up to date payroll records, submitting transmittal sheets to the payroll department weekly.
</li><li>Establish and maintain accurate inventory records on guestroom and cleaning supplies, equipment, linens and uniforms.
</li><li>Ensure all personnel look after their equipment and treat them with proper care.
</li><li>Schedule and conduct monthly staff meetings to maintain good communication and high moral standards within the department.
</li><li>Establish good cleaning and preventative maintenance programs to ensure appearance and life of all furniture, fixtures and equipment.
</li><li>Establish a cleaning program maintaining top quality standards in training, performance, procedures, and productivity pertaining to all public guest areas.
</li><li>Work with all departments to meet their needs as it relates to Housekeeping and the laundry.
</li><li>Submit yearly capital improvement program budget to management as well as yearly budgets for labor and operating expenses with relation to occupancy forecast.
</li><li>Inspect daily all areas of responsibility, maintaining the highest quality of standards. This includes public areas, guest rooms, storage areas, and laundry/valet, uniform, guest and linen areas.
</li><li>Work with all personnel in Housekeeping in keeping all areas in top quality to ensure the highest guest satisfaction and to meet corporate standards and policies of Four Seasons.
</li><li>Work with the laundry and valet supervisor to maintain top quality work in all areas of hotel linens and guest and employee cleaning and laundry.
</li><li>Maintain accurate ledgers and records on all housekeeping operations.
</li><li>Conduct performance evaluations in accordance with hotel policies, disciplines and makes recommendations for termination of housekeeping personnel.
</li><li>Coordinate the needs of any condominium/co-op owners in relation to housekeeping services.
</li><li>Respond properly in any hotel emergency or safety situation.
</li><li>Perform other tasks or projects as assigned by hotel management.
</li></ul>What you bring
<ul><li>The ideal candidate brings forward creativity and innovative ideas, an inspired mentor to the team.
</li><li>The candidate must have great organizational skills, good business acumen, a strong work ethics and people-management and facilitation skills.
</li><li>The candidate must have three to five years' experience as Housekeeping Manager in a luxury, fast-paced environment. 
</li></ul> 
What we offer:
<ul><li>One-bedroom apartment in a high quality, well-resourced compound
</li><li>Private medical insurance
</li><li>Complimentary Discovery Nights at FS Hotels worldwide
</li><li>Regular social and sporting events
</li><li>Paid home leave tickets
</li><li>Quality employee meals
</li><li>Complimentary transportation to and from work
</li></ul>Work Authorization
Hotel will apply for the work authorization for the successful candidate.
We look forward to receiving your application!</div>

Grand Hyatt

<div>
 
 Organization- Grand Hyatt Kuwait City
 
 
 
 
 Summary
 
 
 
 As an Assistant Hygiene Manager your core set of responsibilities is to champion, train, support, and re-enforce Hyatt&rsquo;s hygiene and wellbeing expectations in tandem with Kuwait local legislation; re-emphasing a &ldquo;good hygiene&rdquo; mindset in all of our hotel areas.
 
 
 This includes the responsibility to orient all colleagues to new hygiene and wellbeing standards as well as to conduct, certify and execute ongoing, regular evaluation of adherence to these standards for Housekeeping, Laundry, Spa, Culinary, and Food and Beverage outlets.
 
 
 
 Qualifications
 
 
 
 A potential candidate will ideally have:
 
 
 <ul>
 <li>
 Experience as Hygiene Assistant Manager/Manager in a luxury international brand hotel.
 </li>
 <li>
 With a relevant degree in Hygiene is a must.
 </li>
 <li>
 Good problem solving, administrative and interpersonal skills.
 </li>
 </ul>
</div>

Assistant Hygiene Manager

<div>About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
A resort-like sanctuary in Kuwait&rsquo;s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder &ndash; the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating &ndash; you&rsquo;ll find soaring rooftop restaurants, leisure facilities and the city&rsquo;s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city&rsquo;s malls and souks within a few minutes&rsquo; drive, you can experience all the spoils of the city without spoiling your precious relaxation time.
What you will do:
<ul><li>Prepare room for the arrival of new employee. Ensure par stock and the condition of the room are up to the require standards
</li><li>Create a welcome experience for all employees starting from the pre-arrival experience, to their arrival at the airport and at E-Hotel.
</li><li>Ensure that employee&rsquo;s in house list is up to date.
</li><li>Ensure the entire Staff Housing safety, fire alarm system, fire exits door, general building safety, accident or incident
</li><li>Make sure that all employees respect the staff housing rules
</li><li>Sit with staffs and solve/ handling any issues in the spots Inform the HRD for any unusual events and communicate any special instructions to the Staff Housing Team.
</li><li>Responsible for the cleanliness of the entire Staff Housing
</li><li>Coordinating all Staff Housing Engineering related issues such as mechanical, electrical, plumbing, AC issues, ECT with the Engineer A of the Staff Housing. Ensure all maintenance request are attended.
</li><li>Ensure the cleanliness of the Staff Housing Dining Room, food quality, food presentation, kitchen cleanliness and coordinate with Concern person ( Chef)
</li><li>Room inspections for departure employee to ensure all equipment are return in good and working condition, no damages in any part of the room.
</li><li>Prepare transportation schedule for Staff Housing &ndash; Four Seasons Hotel &ndash; Staff Housing, shopping trips, medical center.
</li><li>Inspired &amp; organize the yearly social calendar for the staff.
</li><li>Meet and represent the hotel (Handle) all inspectors from Municipality or any Government authority.
</li><li>Conducts self in a professional manner at all times. Adheres to the established standard of conduct and house rules, fire regulations, and department procedures and policies.
</li></ul>What you bring
<ul><li>Minimum 3&ndash;5 years in staff housing or housekeeping management preferably in a luxury hotel or large staff accommodation setting.
</li><li>Proven ability to lead and motivate housekeeping and maintenance teams to maintain high standards of cleanliness, safety and comfort.
</li><li>Strong understanding of employee well-being and engagement with the ability to create a positive living environment that supports retention and morale.
</li><li>Hands-on experience in managing daily cleaning schedules, preventive and reactive maintenance and coordination with external contractors.
</li><li>Knowledge of health, safety and hygiene regulations to ensure full compliance at all times.
</li><li>Experience in managing budgets, monitoring expenses and controlling inventory of cleaning materials and maintenance supplies.
</li><li>Strong interpersonal and communication skills to liaise effectively with employees, People and Culture and hotel leadership.
</li><li>Ability to respond quickly to housing issues, complaints or emergencies with practical and empathetic solutions.
</li><li>Comfortable using property management systems or maintenance tracking software.
</li><li>Willingness to work on-call for urgent housing or employee matters and adapt to changing needs of a diverse workforce.
</li></ul>What we offer
<ul><li>Department Head benefits as per Four Seasons Kuwait policy
</li><li>Full medical coverage for self and family
</li><li>Complimentary nights at FS Hotels worldwide
</li><li>Regular social and sporting events
</li><li>30 days annual vacation
</li><li>Paid home leave tickets
</li><li>Quality employee meals</li></ul></div>

Staff Housing Manager

<div>About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
A resort-like sanctuary in Kuwait&rsquo;s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder &ndash; the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating &ndash; you&rsquo;ll find soaring rooftop restaurants, leisure facilities and the city&rsquo;s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city&rsquo;s malls and souks within a few minutes&rsquo; drive, you can experience all the spoils of the city without spoiling your precious relaxation time.
What You Will Do
<ul><li>Clean and maintain staff accommodation rooms, corridors, and common areas according to Four Seasons standards.
</li><li>Report any maintenance issues or safety hazards promptly.
</li><li>Assist with room inspections prior to new employee arrivals and after departures.
</li><li>Replenish room and common area amenities as needed.
</li><li>Support with laundry, waste disposal, and other cleaning duties.
</li><li>Ensure a safe, hygienic, and pleasant living environment for all residents.
</li></ul>What You Bring
<ul><li>Previous housekeeping or cleaning experience, preferably in hospitality or staff accommodation.
</li><li>Good communication skills in English.
</li><li>Attention to detail and ability to work independently.
</li><li>Positive attitude, reliability, and commitment to high standards.
</li></ul>What We Offer
<ul><li>Competitive salary and benefits.
</li><li>Complimentary shared accommodation.
</li><li>Quality employee meals.
</li><li>Transportation to and from work.
</li><li>Career growth and training opportunities.
</li><li>Be part of a Forbes Five-Star luxury hotel team.
</li></ul>Work Authorization
Hotel will apply for the work authorization for the successful candidate.
If you are committed to creating a clean and comfortable living space for our employees, we would love to hear from you.
Apply now and join the Four Seasons family!</div>

Staff Housing - Housekeeping Attendant

مجموعة الطاير

<div></div><div>Bloomingdale's - Fashion RTW - Kuwait
About Us
As a leader in luxury retail in the Middle East, Al Tayer Group's retail division, Al Tayer Insignia, hosts a portfolio of some of the world&rsquo;s best luxury brands in the fashion, jewellery, home and department store categories. Complementing its position in luxury retail, Al Tayer Insignia has also built new frontiers in lifestyle retail, representing leading brands in the Beauty, Home, Fashion and Hospitality sectors. Our brands include Bloomingdales, Harvey Nichols and Armani to name just a few!
About the Role
Ensure excellent customer service through: effectively managing the department team; controlling and monitoring department operations including merchandising and stock control in order to achieve the department target
What You&rsquo;ll Be Doing
Functional Roles &amp; Responsibilities<ul><li> Achieve excellent standards of customer service in the department by directing and coaching the sales team, and leading by example on the shop floor</li><li> Analyse sales data to maximize sales on day to day basis</li><li> Resolve customer complaints effectively, either by dealing with them personally or passing them on to the store manager</li><li> Ensure that the standards of grooming, presentation and professional conduct are set and maintained</li><li> Motivate team members to achieve shared goals and acknowledge team and individual successes</li><li> Ensure all new starters are inducted into the department team</li><li> Ensure all department staff are trained on all aspects of the department in liaison with the store manager and training department</li><li> Monitor the stock in the department and inform the Store Manager of any depleting stocks, stock loss to take corrective action</li><li> Ensure the department is merchandised commercially and visually as per the guidelines provided by the brand</li><li> Maintain high standards of housekeeping with regards to the sales floor, fitting rooms and stock areas</li><li> Comply with all company policies and procedures including refund and exchange policy, security, health and safety policies etc,</li></ul> 
About You
Education/Certification and Continued Education<ul><li> High School qualification</li></ul>
Years of Experience<ul><li> 4 to 5 years retail sales or customer service experience</li></ul></div>

Supervisor

Marriott International

<div>Additional Information 
Job Number25138114 
Job CategoryRooms &amp; Guest Services Operations 
LocationResidence Inn Kuwait City, Abdullah Saleh Almulla Street, Kuwait City, Kuwait, Kuwait, 15460 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY
Implements high standards for all aspects of life-safety, loss-prevention, unit owner identity, and privacy protection. Operates within the constraints of the residences budget. Provides timely reporting of financial performance and projections to the Board. Manages luxury condominium facilities and all departments working within the building, including physical plant with attention to protection of the investment and plans to increase its value through superior care. Serves as a Liaison to Association shared services Directors (e.g., Loss Prevention, Human Resources, Accounting, Housekeeping). Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand&rsquo;s target customer and employees and provides a return on investment. Implements training programs related to property management reinforcing constant quality service. Continuously identifies and corrects building and service defects while providing increase in value. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>2-year degree from an accredited university in Business Administration, Hotel and Property Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. Management license for Condominiums, as applicable.</li></ul>
OR
<ul><li>4-year bachelor's degree in Business Administration, Hotel and Property Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. Management license for Condominiums, as applicable.</li></ul> 
Preferred:
<ul><li>Previous Association management experience.</li></ul> 
CORE WORK ACTIVITIES 
Managing Property Operations
<ul><li>Works with Guidance team team to develop an operational strategy that is aligned with the brand&rsquo;s business strategy and leads its execution.</li></ul>
<ul><li>Reviews Owner engagement survey and prepares yearly action plans comment cards, guest satisfaction results and other data to identify areas of improvement.</li></ul>
<ul><li>Adheres to the four pillars of Operational excellence: Owner and employee engagement, financial excellence and Property Management</li></ul>
<ul><li>Evaluates if Operations Team is meeting service needs and provides feedback to operations team.</li></ul>
<ul><li>Participates in public space walk-throughs with Engineering and Housekeeping to ensure public space and back of the house areas are well maintained and preventative maintenance processes are in place.</li></ul>
<ul><li>Tours building on a regular basis speaking with employees, owners, and Board of Directors to understand business needs and assess operational opportunities.</li></ul>
<ul><li>Works with team to put sustainable work processes and systems in place that support the execution of the strategy.</li></ul>
<ul><li>Reviews reports and financial statements to determine the residential property is performing against the budget.</li></ul>
<ul><li>Communicates a clear and consistent message regarding departmental goals to produce desired results.</li></ul>
<ul><li>Manages luxury condominium facilities and all departments working within the building, including physical plant with attention to protection of the investment and plans to increase its value through superior care.</li></ul>
<ul><li>Serves as a Liaison to Association shared services Directors (e.g., Loss Prevention, Human Resources, Accounting, Housekeeping).</li></ul>
<ul><li>Identifies and corrects building and service defects while providing increase in value.</li></ul>
<ul><li>Implements high standards for all aspects of life safety, loss prevention, unit owner identity, and privacy protection.</li></ul>
<ul><li>Maintains complete inventory of: Unit owners&rsquo; information, parking and storage spaces, monthly Association common dues, Owners&rsquo; monthly/quarterly newsletter, hotel features, services, and hotel restaurant food concepts and information.</li></ul>
<ul><li>Maintains complete knowledge of and complies with all hotel and residence policies and procedures.</li></ul> 
Leading Operations Teams
<ul><li>Verifies employees are treated fairly and equitably.</li></ul>
<ul><li>Celebrates successes and publicly recognizes the contributions of team members.</li></ul>
<ul><li>Fosters employee commitment to providing excellent service, participating in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.</li></ul>
<ul><li>Develops and executes the necessary decisions to keep property moving forward toward achievement of goals.</li></ul>
<ul><li>Implements training programs related to property management reinforcing constant quality service.</li></ul> 
Managing Relationships with Property Stakeholders
<ul><li>Attends owners and Board meetings and provides monthly reports and financial statements to the Board of Directors.</li></ul>
<ul><li>Establishes strong relationships with all owners and their Board of Directors to maintina a successful residential comminuty.</li></ul>
<ul><li>Promotes synergy through education, communic ation and innovation.</li></ul> 
Managing Profitability
<ul><li>Works with direct reports to determine areas of concern and establish ways to improve the departments&rsquo; financial performance.</li></ul>
<ul><li>Prepares and operates within the constraints of the residences&rsquo; Annual budget.</li></ul>
<ul><li>Identifies key drivers of business success and keeping leadership focused on the critical few to achieve results.</li></ul>
<ul><li>Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand&rsquo;s target resident owner and employees and provides a return on investment.</li></ul>
<ul><li>Provides timely reporting of financial performance and projections to the Board.</li></ul>
<ul><li>Guides the Board on appropriate property management requirements and governance compliance.</li></ul> 
Managing the Owner Experience
<ul><li>Creates an atmosphere in all Residential common areas that meets or exceeds owners expectations.</li></ul>
<ul><li>Champions the brand&rsquo;s service vision for product and service delivery and ensures alignment amongst the leadership teams.</li></ul>
<ul><li>Verifies core elements of the service strategy are in place to produce the desired results.</li></ul>
<ul><li>Establishes and maintaining open, collaborative relationships with direct reports and entire operations team. Ensures direct reports do the same for their team.</li></ul>
<ul><li>Interfaces with customers,(e.g., owners, vendors, guests) on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.</li></ul>
<ul><li>Adheres to the telephone etiquete.</li></ul>
<ul><li>Handles owner&rsquo;s complaints by following the instant pacification procedure and verifying guest satisfaction.</li></ul> 
Managing and Conducting Human Resources Activities
<ul><li>Facilitates the development of creative solutions to overcome obstacles and manages the implementation to continually improve guest satisfaction results.</li></ul>
<ul><li>Verifies that employees are treated fairly and equitably.</li></ul>
<ul><li>Verifies that regular, ongoing communication is happening in Operations (e.g., pre-shift briefings, staff meetings).</li></ul>
<ul><li>Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with owners, their guests, and employees.</li></ul>
<ul><li>Incorporates owner satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.</li></ul>
<ul><li>Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.</li></ul>
<ul><li>Solicits employee feedback, utilizes an &ldquo;open door policy&rdquo; and reviews employee satisfaction results to identify and address employee problems or concerns.</li></ul>
<ul><li>Verifies that property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.</li></ul>
<ul><li>Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.</li></ul>
<ul><li>Champions change, manages the implementation of brand and regional business initiatives and communicates follow-up actions to team as necessary.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while associates provide service with a human touch to business and leisure travelers alike. Working at Residence Inn, you will build relationships grounded in teamwork and experience the legendary Residence Inn service culture which focuses on delivering against the unique needs of long stay guests. In joining Residence Inn, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Director of Residences

Explore 153+ Housekeeping manager in Kuwait City this September. Find roles across top companies and apply now to boost your career.

153 housekeeping manager jobs IN Kuwait City

Housekeeping Manager

Housekeeping Manager

Assistant Hygiene Manager

Staff Housing Manager

Staff Housing - Housekeeping Attendant

Supervisor

Director of Residences