operations manager

Regatta Capital Holding

The Multisite Manager will oversee operations across multiple specialty coffee shops, ensuring consistency in quality, service, and brand standards. This role requires strong leadership, operational expertise, and a passion for specialty coffee culture. The manager will drive performance, mentor teams, and uphold the company&rsquo;s reputation for excellence in every cup.Responsibility<ul><li>Coffee operations : Supervise daily operations across multiple locations, ensuring adherence to specialty coffee standards and company policies.</li><li>Analyze branch sales levels and profitability, create and implement strategic plans to achieve sales goals.</li><li>Quality control: Maintain consistency in coffee preparation, brewing methods, and product offerings across all sites.</li><li>Training of the team at Branch level focusing on specialty coffee knowledge, customer service, and operational excellence.</li><li>Customer experience: Ensure each store delivers a welcoming environment and exceptional service, resolving escalated customer concerns.</li><li>Performance management: Track KPIs such as sales, customer satisfaction, and operational efficiency across all locations.</li><li>Inventory control to guarantee product availability and quality.</li><li>Assist the Baristas, stations and coffee shop events.</li></ul>Requirements<ul><li>2-3 years experience in the same role in Coffee shop management.</li><li>Bachelor&rsquo;s degree in Business, Hospitality, or related field</li><li>Well-organized, detailed oriented, and able to multi-task</li><li>Must have effective problem solving/decision making abilities</li><li>Must have excellent verbal and written communication skills</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your notice period?</li></ul>Education:<ul><li>Diploma (Preferred)</li></ul>Experience:<ul><li>Specialty Coffee: 6 years (Preferred)</li></ul>

Multi Site Manager - Specialty Coffee

FNH Group

Job Vacancy | Workshop Manager &ndash; Wood ProductionLocation: Shuwaikh, KuwaitSeeking an experienced Workshop Manager to lead and manage the wood production workshop and ensure efficient operations, high product quality, and on-time project delivery.Key Responsibilities:- Oversee daily workshop operations and labor performance. - Develop and improve production processes to enhance efficiency and reduce downtime. - Monitor production schedules and ensure timely completion of orders. - Lead and manage workshop staff and ensure adherence to safety procedures. - Optimize machinery performance and implement process improvements. - Manage raw materials, inventory, and supplier relationships. - Ensure quality standards are maintained throughout all production stages. - Utilize Odoo Production System for planning, tracking, and reporting. - Analyze production data and provide performance reports to management. - Control production costs and ensure projects are completed within budget.Qualifications &amp; Requirements:- Proven experience in wood manufacturing or a similar production environment. - Strong leadership and team management skills. - Experience in workflow optimization and machinery management. - Knowledge of Odoo ERP or similar production systems. - Experience in supplier management and cost control. - Excellent organizational, communication, and problem-solving skills. - Ability to work under pressure and meet deadlines.Key Competencies:✔ Strategic Thinking ✔ Process Optimization ✔ Leadership &amp; Team Development ✔ Quality Focus ✔ Cost Awareness &amp; Supplier Negotiation ✔ Time ManagementHow to Apply:Interested candidates may send their updated CV to: Aya@fng.groupJob Types: Full-time, Contract, Permanent Contract length: 12 monthsWork Location: In person

Workshop Manager

Millennium Central Kuwait Downtown Hotel

<div>
 As a Housekeeping Supervisor, you play a crucial role in ensuring the cleanliness and orderliness of guestrooms, public areas, and back-of-house spaces. Your responsibilities include overseeing the housekeeping team, implementing cleaning schedules, and maintaining high standards. You lead by example, fostering a positive and efficient work environment, while actively contributing to the overall guest satisfaction and operational excellence of the hotel.
 
 
 
 Key Job Responsibilities:
 
 
 
 <ul>
 <li>
 Organize and assign daily tasks to Housekeeping Attendants, ensuring efficient service on guest floors.
 </li>
 <li>
 Provide necessary resources, such as keys and supplies, to Housekeeping Attendants for their daily tasks.
 </li>
 <li>
 Handle guest requests and complaints with care, ensuring effective resolution to enhance guest satisfaction.
 </li>
 <li>
 Inspect guest rooms regularly, ensuring cleanliness and adherence to the hotel's quality assurance standards.
 </li>
 <li>
 Monitor room status and communicate effectively with the Front Office Department for efficient operations.
 </li>
 <li>
 Report damaged items and broken equipment to the Engineering Department and follow set procedures for lost and found items.
 </li>
 <li>
 Order Housekeeping supplies on time and manage inventory procedures to maintain sufficient stock levels.
 </li>
 <li>
 Evaluate Housekeeping Attendant performance, providing feedback and reporting any issues to the Assistant Executive Housekeeper / Assistant Housekeeping Manager.
 </li>
 <li>
 Train Room Attendants on Standards of Performance (SOPs) to maintain desired performance levels and uphold quality assurance standards.
 </li>
 <li>
 Uphold environmental, health, and safety standards in alignment with organizational policies.
 </li>
 <li>
 Adhere to the company&rsquo;s environmental, health, and safety procedures and policies.
 </li>
 </ul>
</div>

Housekeeping Supervisor

Archirodon Group N.V

<div>Company Description 
Archirodon, having earned its reputation as a reliable and respected international contractor for more than a half century in the Engineering, Procurement and Construction (EPC) market, continues to create value to its stakeholders by executing complex EPC projects worldwide, in recognition of its superior standards of performance.
We are constantly growing and are currently looking for Environmental Engineer to join our top qualified and knowledgeable team in one of our projects in Kuwait.
What you will need to do:<ul><li>
Conducts environmental Inspections and Audits on site facilities; maintains a project audit schedule and reports.</li><li>
Maintains records as required by the environmental requirements.</li><li>
Troubleshooting, advice and assistance related to project environmental issues.</li><li>
Reports any environmental incidents to the client within the required timeframes, recommend measures to avoid re-occurrence and maintain environmental incidents records.</li><li>
Organizes, participates and evaluates response drills regarding environmental emergencies and recommend improvements.</li><li>
Increases the environmental awareness by developing relevant presentations to site employees.</li><li>
Participates in the development of environmental related project documents, plans and procedures.</li><li>
Assists the Environmental Manager and/or HSE Manager in their daily operations.</li><li>
Performs any other related duties as assigned.</li></ul>
What you will need to have:<ul><li>
Four-year full-time Degree in Bachelor of Science in engineering, preferably Chemical Engineering or Environmental Engineering</li><li>
ISO 14001 Internal or Lead Auditor (preferable)</li><li>
Other HSE Trainings / Certifications will be added advantage.</li><li>
Minimum of five years of experience in the field of environmental in core industries like refineries, petrochemicals, fertilizers, steel plants and heavy chemicals, etc. &ndash; Marine experience is required)</li><li>
Fluency in the English language.</li></ul>
You are someone who:<ul><li>
Organized, committed and hard worker</li><li>
Strong interpersonal skills and a team player with high attention to details</li><li>
A result driven person</li><li>
Report writing and communication skills</li></ul>
What is in it for you:
Expat package is on the shelf, yet the real joy comes from being a member of smart and passionate teams, within an international leading EPC Group on a mission that matters. We create mega construction projects - literally around the globe - with meaningful impact on the local communities for the years to come. At Archirodon, you will find a proud, productive and human-centric culture, caring for and building on our people and their development!
Please note that you will be contacted only in case you are shortlisted for an interview. In the meantime, do not hesitate to stay in touch and keep monitoring our open vacancies and our LinkedIn page! Depending on the nature of the position and its associated compliance risk level, a background check on your profile may be carried out.
Rest assured that your application will be treated with strict confidentiality and under all applicable data privacy regulations. 
Additional Information 
Depending on the nature of the position and its associated compliance risk level, a background check on your profile may be carried out.</div>

Environmental Engineer

Career Maker

Job Overview The Restaurant Supervisor will oversee daily restaurant operations, ensuring that every guest enjoys a seamless and memorable dining experience. Reporting to the Restaurant Manager, the Supervisor will lead front-of-house staff, maintain service standards, and support the achievement of operational and business objectives.Key Responsibilities Supervise and coach front-of-house team members, including servers, hosts, and bartenders, to deliver exceptional service standards. Monitor guest satisfaction, address concerns promptly, and implement effective solutions. Ensure compliance with health, safety, sanitation, and hygiene regulations. Manage opening and closing procedures, cash handling, and daily operational reporting. Coordinate with kitchen and back-of-house teams to ensure smooth service delivery. Monitor inventory levels of front-of-house supplies and minimize waste. Prepare staff schedules, manage attendance, and support payroll accuracy. Conduct training sessions, performance evaluations, and team briefings. Maintain restaurant presentation, ambience, and service standards at all times. Review sales performance and recommend operational improvements to enhance guest satisfaction and revenue.Essential Qualifications High school diploma or equivalent; hospitality-related qualifications are preferred. Fluent in English; Arabic language skills are an advantage. Excellent communication and interpersonal skills. Strong customer service orientation and problem-solving abilities. Ability to work flexible shifts, including evenings, weekends, and public holidays.Desired Experience Minimum 2&ndash;3 years of supervisory experience within a fine dining or upscale restaurant environment. Proven ability to lead, motivate, and develop hospitality teams. Experience with POS systems, cash management, and inventory control. Knowledge of hospitality industry standards and best practices. Experience in luxury hospitality or premium restaurant concepts is highly desirable.Pay: KD350.000 - KD450.000 per monthApplication Question(s):<ul><li>Do you have experience with fine dine or luxury restaurants?</li></ul>Work Location: In person

Restaurant Supervisor

Ooredoo Group of Companies

<div>The Company 
Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world.
We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.
In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team - and it's a team that you can be part of.
Ooredoo's future is bright, and you can be part of our ongoing success.
The Role 
To generate revenue by targeting various set of communities or segments within the country and reaching out to them directly or indirectly to offer or distribute or sell our services (prepaid or postpaid). This activity will be largely done by direct contact or participating in some events, associations or gathering etc. This team will not participate or be present in regular traditional channelsKey Accountabilities and Activities 
<ul>
<li>To distribute or sell Ooredoo services and products on one-to-one contact or through some gatherings.</li>
<li>Appoint agents or distributors under your DMS ID who can further distribute or sell.</li>
<li>Manage month to month activities of the community Sales Force based on the assigned targets from management.</li>
Be proactive and have an innovative mindset to target certain segments which is not covered by traditional channels. 
<li>
</li>Take the initiative to stay well-informed about latest progress or developments in the market /related to segments, offers etc. And to report the same to higher authorities 
<li>
</li><li>Make sure adequate pipeline is created by engaging multiple events, customer interactions across various strategic locations to meet the monthly target.</li>
<li>Provide support to customers &ldquo;existing and new&rdquo; as part of the community.</li>
<li>Follow the defined procedure to activate lines, services and Ported In customers in which ensures minimum delays in order to meet subscriber expectations &amp; follow sales validation process (KYC).</li>
<li>To work during odd hours or weekends (like during evenings after 5 or 6 PM to be present in the field)</li>
<li>Attend constantly all training and coaching which set be management.</li>
<li>Ensure that drawers are opening and closing as per Ooredoo finance standard on daily basis wherever staff is managing the drawers.</li>
<li>Before closing cash register or cash drawer, employee and branch manager should make sure that all the transactions are on the place.</li>
<li>Handle cash at the store as well as collecting daily sales and other necessary reports.</li>
<li>Receive payments and issue receipts for sale items and outstanding accounts, ensuring accuracy of transactions and correctness of data input to the financial system.</li>
<li>Process collection report on daily bases according to financial process.</li>
<li>Ensure that all transaction submitted and matching the request without any variance.</li>
<li>Report and deliver the daily cash and credit cards vouchers as well for the Ooredoo services which require applications.</li>
<li>The signed SAF is to be sent back to CCQC and a scanned copy is to be uploaded in RAS as attachment fill</li>
<li>Ensure every sim distributed /activated /handed over to customer is registered in DMS with the defined KYC process.</li>
<li>Ensure that all signatures are done by employee and customer on requested places on SAF.</li>
<li>Ensure that all the transactions are checked properly; in order to submit it to the Head Office on daily basis to avoid any claw back.</li>
<li>Phono management has the right to reallocate sales executive to any other division during crisis mode.</li>
<li>Proactively take responsibility for self-improvement by staying well-informed of developments, knowledge and innovations in relevant field of expertise.</li>
<li>Other duties as directed by supervisor or other superiors in which ease the branch operations and assist in the absence of Branch manager or the Team leader.</li>
<li>Up-sell and promote company digital platforms and direct customers to process their basic services through it. Contribute to the department communication plan through attendance of regular team meetings, events and preparation of requested reports.</li>
<li>Share knowledge and expertise with colleagues.</li></ul> 

Qualifications 
<ul>
<li>High School or 2 year diploma in business or a related discipline.</li></ul><ul>
<li>Minimum 3 years&rsquo; experience in relevant field.</li></ul></div>

Executive, Community Sales/ Phono Subsidiary of Ooredoo Kuwait

The Que Studio

HR ManagerLocation: Kuwait Company: The Q StudioAbout the RoleWe are seeking an experienced and proactive HR Manager to lead and develop our human resources function. The HR Manager will be responsible for recruitment, employee relations, performance management, policy implementation, training, compliance, and fostering a positive workplace culture. This role is critical in supporting the company's growth and ensuring operational excellence across all departments.Key Responsibilities<ul><li>Lead end-to-end recruitment and onboarding processes.</li><li>Develop and implement HR policies, procedures, and employee handbooks.</li><li>Manage employee records and HR documentation.</li><li>Oversee performance management and annual employee evaluations.</li><li>Handle employee relations, disciplinary actions, and conflict resolution.</li><li>Ensure compliance with Kuwait labor laws and company regulations.</li><li>Develop employee engagement, retention, and recognition programs.</li><li>Coordinate training and professional development initiatives.</li><li>Support department managers with workforce planning and staffing needs.</li><li>Monitor attendance, leave management, and employee benefits.</li><li>Prepare HR reports and provide strategic recommendations to management.</li><li>Maintain confidentiality and professionalism in all HR matters.</li></ul>Qualifications<ul><li>Bachelor's degree in Human Resources, Business Administration, or a related field.</li><li>Minimum 5 years of HR experience, with at least 2 years in a managerial role.</li><li>Strong knowledge of Kuwait labor laws and HR best practices.</li><li>Excellent communication and interpersonal skills.</li><li>Strong leadership and problem-solving abilities.</li><li>Experience with HR systems and Microsoft Office applications.</li><li>Fluent in English; Arabic is preferred.</li></ul>Preferred Experience<ul><li>Experience in creative, media, luxury, hospitality, or service-based industries.</li><li>Experience building HR processes in a growing company.</li><li>Proven track record in recruitment and talent development.</li></ul>What We Offer<ul><li>Competitive salary package.</li><li>Professional growth opportunities.</li><li>Collaborative and dynamic work environment.</li><li>Opportunity to contribute directly to the growth and success of the company.</li></ul>To Apply: Please submit your CV along with a brief cover letter outlining your HR experience, leadership achievements, and why you would be a strong fit for this role.WhatsApp +965 93000099Pay: From KD500.000 per monthWork Location: In person

HR Manager

Explore 27+ Operations manager in Kuwait City this July. Find roles across top companies and apply now to boost your career.