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operations manager

Shamiya Catering

Job Description:We are one the leading International Catering &amp; Restaurants Operations Company based out of Kuwait is Hiring for the Operations ManagerThe candidate should have the following attributes for the OPAM position.<ul><li>Strong personality with good attitude, well organized, flexible in nature and follow the deadlines and complete the assigned tasks in time.</li><li>Responsible for End-to-End company&rsquo;s overall daily Operations Planning and Restaurant&rsquo;s and Central Kitchen Operations.</li><li>He will be leading the Call Center Inbound and Outbound operations</li><li>He will be handling the customer services, continuous operations improvement planning in order to exceed the expectations of end customer&rsquo;s</li><li>Responsible for GetCari / Deliveroo, Talabat, Restaurant Deliveries Management</li><li>Liaising with Supplier&rsquo;s for sourcing the material for daily operations</li><li>Ensuring that the work environment is safe by following all local MOH guidelines and Kuwait regulations regarding workplace safety</li><li>Monitoring the quality of food products to ensure they meet company standards</li><li>Developing a budget for food and beverage operations, including labor costs, equipment purchases, and supplies required to run the department effectively</li><li>Interviewing, hiring, and training new employees in conjunction with human resources manager</li><li>Establishing and enforcing rules regarding employee code of conduct and workplace safety procedures to ensure the safety of all staff members</li><li>Monitoring inventory levels of food products to ensure they are consistent with sales trends over time</li><li>Analyzing customer data to determine preferences and purchasing patterns so that new products can be added to the menu or existing products can be discontinued if they are not selling well</li><li>Creating marketing plans to promote new products or services in order to increase revenue</li><li>Conducting training sessions on topics such as food preparation, food safety, customer service, and inventory management for employees who work in food service or beverage operations</li><li>The job holder will be responsible for maintaining and helping enforce the agreed brand standards for each unit by conducting and managing monthly audits</li><li>The job holder will act as a purchasing officer and budget controller for the restaurant, creating a professional relationship with all suppliers</li><li>This will include ordering of equipment within financial constraints, invoice querying and establishing a positive relationship with the park Finance Department</li><li>The Operations Manager will assist in the planning and implementation of new ideas and menu specifications each season, working closely with Central Support to ensure they fit with guidelines and are to the high quality our guests expect</li><li>They will consistently review products delivered to ensure KPIs are met and take up any shortcomings with suppliers</li><li>The Operations Manager is expected to provide constant leadership, counselling, advice and feedback to their peers</li><li>They must provide an environment of openness and trust, with constant feedback and performance coaching</li><li>Leader should lead by example and do effective planning and execution to achieve company goals to maximize the profits</li><li>Responsible for doing surprise store audits and internal audits to ensure that FSMS, QMS, HACCP parameters are met and followed.</li><li>The candidate should be stable and looking forward for longer employment tenure with us should apply</li><li>He should be available 24/7 as our business operations is functional 24/7 and 365 days.</li></ul>Job Type: Full-timeWork Location: In person

Operation Manager

Canonical

<div>
 Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
 
 
 The company is founder-led, profitable, and growing.
 
 
 We are hiring an
 
 Engineering Manager
 
 ...
 
 
 This role is an opportunity for a technologist with a passion for Linux and Cloud technologies to build a career with Canonical and drive the success with those leveraging Ubuntu and open source products. If you have an affinity for open source development and a passion for technology, then you will enjoy working with some of the best people in the industry at Canonical.
 
 
 The BootStack team designs, builds, and operates modern distributed systems on private infrastructure for customers. From Kubernetes to OpenStack and everything in-between, you'll be working with the latest technology in a fast-paced engineering environment. As a Cloud Engineering Manager for the BootStack team, you will be responsible for managing the engineers that oversee day-to-day Managed Service of customer environments, including customer service management, managed services operations and consistent product improvement engineering. Collaboration with customers, product engineering, and operations is critical to success.
 
 
 
 Location:
 
 This is a globally remote role.
 
 
 
 The role entails
 
 
 
 <ul>
 <li>
 Manage a growing engineering team to optimise the quality and velocity of both development and operations
 </li>
 <li>
 Identify and measure team health indicators
 </li>
 <li>
 Implement disciplined engineering and operations processes
 </li>
 <li>
 Represent the BootStack team with respect to stakeholders, customers, and external teams
 </li>
 <li>
 Ensure proper team focus on priorities, milestones, and deliverables
 </li>
 <li>
 Work to meet service level agreements with customer deployments around the globe
 </li>
 <li>
 Deliver quality managed services in a consistent, timely manner
 
 
 </li>
 </ul>
 
 What we are looking for in you
 
 
 
 <ul>
 <li>
 Bachelors (or equivalent) education in a technology field
 </li>
 <li>
 Proven track record of professional experience of either software delivery using Python, Go, C, C++, Java, or similar and/or managing operations teams
 </li>
 <li>
 Proven experience with OpenStack
 </li>
 <li>
 Demonstrated strong commitment to testing methodologies and maintainable code quality
 </li>
 <li>
 Experience with Linux system administration, Ubuntu/Debian a plus
 </li>
 <li>
 Strong communication and cooperation skills
 </li>
 <li>
 Experience with agile software development methodologies
 </li>
 <li>
 Experience working in and managing distributed teams
 </li>
 <li>
 Technical aptitude for understanding complex distributed systems
 </li>
 <li>
 Experience with cloud topologies and technologies
 </li>
 <li>
 Travel to team and company events and customer meetings, roughly 20% or less
 
 
 </li>
 </ul>
 
 What we offer colleagues
 
 
 
 We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
 
 
 <ul>
 <li>
 Distributed work environment with twice-yearly team sprints in person
 </li>
 <li>
 Personal learning and development budget of USD 2,000 per year
 </li>
 <li>
 Annual compensation review
 </li>
 <li>
 Recognition rewards
 </li>
 <li>
 Annual holiday leave
 </li>
 <li>
 Maternity and paternity leave
 </li>
 <li>
 Team Member Assistance Program &amp; Wellness Platform
 </li>
 <li>
 Opportunity to travel to new locations to meet colleagues
 </li>
 <li>
 Priority Pass and travel upgrades for long-haul company events
 
 
 </li>
 </ul>
 
 About Canonical
 
 
 
 Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
 
 
 
 Canonical is an equal opportunity employer
 
 
 
 We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
 
 
</div>

OpenStack Engineering Manager

Hilton

<div>Laundry Manager
A Laundry Manager is responsible for running laundry department operations to deliver an excellent Guest and Member experience while managing stock ordering and supplier relationships. 
 
 
What will I be doing? 
As a Laundry Manager, you are responsible for running laundry department operations to deliver an excellent Guest and Member experience. A Laundry Manager will also be required to manage weekly stock ordering and liaise with suppliers to ensure best quality products at acceptable costs. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul>
<li>Run Laundry Department operations</li>
<li>Manage, train and develop the Laundry team</li>
<li>Ensure that linen and housekeeping supplies are ordered and controlled in line with Business and Events</li>
<li>Control monthly stock levels and complete monthly stock takes, control stock losses to a minimum</li>
<li>Manage weekly stock ordering to ensure par levels are maintained</li>
<li>Raise all purchase orders in line with business forecast and needs and reconciles invoices</li>
<li>Manage customer service issues quickly and effectively</li>
<li>Liaise with suppliers to ensure best quality products at an acceptable cost</li>
<li>Manage forecasts, budgets and capital equipment requests</li>
<li>Ensure team members adhere to all Health and Safety Regulations</li>
<li>Carry out any other reasonable task set by the hotels management</li></ul>
What are we looking for? 
A Laundry Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>IT proficient</li>
<li>Excellent organisational and planning skills</li>
<li>Accountable and resilient</li>
<li>Good communication skills</li>
<li>Ability to work under pressure</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Previous hotel or leisure sector experience</li>
<li>Previous experience at Supervisory level</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Laundry Manager

Moezali Trading LLC

Job Summary:Al Janah Electrical Company is seeking an experienced and results-driven General Manager to oversee overall business operations, drive sales growth, and ensure efficient management of all departments. The ideal candidate will have strong leadership skills and extensive experience in the electrical lighting industry.Key Responsibilities:<ul><li>Oversee daily operations of the company, including sales, procurement, finance, and warehouse functions</li><li>Develop and implement business strategies to achieve company goals and increase profitability</li><li>Lead and manage branch managers and department heads across Kuwait</li><li>Drive sales growth by identifying new market opportunities and strengthening client relationships</li><li>Monitor financial performance, budgets, and cost control measures</li><li>Ensure compliance with company policies, local regulations, and industry standards</li><li>Build strong relationships with suppliers, contractors, and key clients</li><li>Improve operational efficiency and streamline processes</li><li>Recruit, train, and develop staff to maintain high performance</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business Administration, Electrical Engineering, or related field</li><li>Minimum 8&ndash;12 years of experience, with at least 3&ndash;5 years in a senior management role</li><li>Strong experience in the electrical lighting or electrical trading industry</li><li>Excellent leadership, decision-making, and problem-solving skills</li><li>Strong financial and business acumen</li><li>Fluent in English (Arabic is a strong advantage)</li><li>Ability to handle multiple branches and teams effectively</li></ul>Preferred Skills:<ul><li>Experience in Kuwait or GCC market</li><li>Strong supplier and project network in electrical lighting</li><li>Strategic planning and business development expertise</li></ul>How to Apply:Interested candidates can apply via Indeed with their updated CV.Job Type: Full-timePay: KD800.000 - KD850.000 per monthWork Location: In person

General Manager

<div>Restaurant Manager
A Restaurant Manager is responsible for managing restaurant operations to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines. 
 
 
What will I be doing? 
As a Restaurant Manager, you are responsible for managing restaurant operations to deliver an excellent Guest and Member experience. A Restaurant Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul>
<li>Manage Restaurant operations</li>
<li>Maintain exceptional levels of customer service</li>
<li>Recruit, manage, train and develop the Restaurant team</li>
<li>Manage guest queries in a timely and efficient manner</li>
<li>Work within budgeted guidelines in relation to Food and Payroll</li>
<li>Drive sales to maximize budgeted revenue</li>
<li>Develop menus with other members of Food and Beverage team</li>
<li>Accountable for monthly stock takes</li>
<li>Incentivise team members to maximize sales and revenue</li>
<li>Set departmental targets and objectives, work schedules, budgets, and policies and procedures</li>
<li>Evaluate guest satisfaction levels with a focus on continuous improvement</li>
<li>Ensure communication meetings are conducted and post-meeting minutes generated</li>
<li>Be environmentally aware</li>
<li>Assist other departments wherever necessary and maintain good working relationships</li>
<li>Comply with hotel security, fire regulations and all health and safety legislation</li></ul>
What are we looking for? 
A Restaurant Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Management and/or supervisory Food and Beverage experience</li>
<li>Able to meet financial targets</li>
<li>Ability to comply with all Food and Beverage brand standards</li>
<li>Ability to work under pressure</li>
<li>Excellent grooming standards</li>
<li>Willingness to develop team members and self</li>
<li>Flexibility to respond to a range of different work situations</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Degree in relevant area</li>
<li>Passion for delivering exceptional levels of guest service</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Restaurant Manager

Americana Restaurants

<div>
 
 
 Purpose of the Role:
 
 
 
 Responsible for driving sales, profitability, operational excellence, and team development across assigned stores. Partners with Restaurant Managers (RMs/RGMs) to deliver strong business plans, exceptional customer experience, and full compliance with company standards.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Develop and review annual and monthly restaurant operating and business plans with RMs.
 </li>
 <li>
 Drive sales and financial performance through effective execution of marketing programs, P&amp;L analysis, cost control, and operational audits.
 </li>
 <li>
 Monitor competitors, support new product launches, and ensure timely communication to restaurant teams.
 </li>
 <li>
 Ensure restaurant excellence by maintaining service, quality, cleanliness, safety, and security standards while resolving major operational and customer issues.
 </li>
 <li>
 Track KPIs, customer feedback, and GES/ROCC results, leading corrective and improvement initiatives.
 </li>
 <li>
 Coach and develop restaurant management teams, identify high-potential talent, and ensure effective training, performance appraisals, and bench planning.
 </li>
 <li>
 Ensure compliance with audits, cash handling, labor regulations, maintenance schedules, and required systems and tools.
 </li>
 <li>
 Promote teamwork, employee engagement, and a strong customer-focused culture across all restaurants.
 </li>
 </ul>
 
 
 
 
 
 Education, Qualifications &amp; Experience
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree (Tourism &amp; Hotel Management or Business Administration preferred)
 </li>
 <li>
 Minimum 5&ndash;6 years overall experience in retail and/or consumer-oriented service operations, preferably in multi-outlet food or QSR environments
 </li>
 <li>
 Minimum 2&ndash;3 years in an operations management role with responsibility for sales, profit, people management, and compliance
 </li>
 <li>
 At least 2 years of QSR experience, preferably with an international brand
 </li>
 </ul>
 
 
 
 
 
 Skills &amp; Competencies
 
 
 <ul>
 <li>
 Strong leadership, coaching, and people development skills
 </li>
 <li>
 Excellent communication and stakeholder management capability
 </li>
 <li>
 Strong customer-centric mindset with focus on service excellence
 </li>
 <li>
 Analytical, data-driven decision-making using operational and financial metrics
 </li>
 <li>
 Solid understanding of QSR operations, compliance, and performance standards
 </li>
 <li>
 Proficient in operational systems (One Klick, Aloha, Crunch Time, Pace Setter) and MS Office
 </li>
 <li>
 High adaptability and resilience in fast-paced environments
 </li>
 </ul>
</div>

Area Coach

NBK Wealth

<div>
 
 NBK Wealth is a world-class wealth management group and part of the NBK Group - one of the Middle East's largest financial institutions. We offer holistic solutions that aim to protect and grow our client's wealth and strive towards having a positive impact and building legacies for our clients and generations to come. We follow a holistic client-centric approach to deeply understand our client&rsquo;s needs to offer the best solutions.
 
 
 
 
 
 NBK Wealth is recruiting for a Senior Officer - MENA Asset Management Operations for its Operations team in Kuwait.
 
 
 
 
 
 
 Job Summary:
 
 
 
 Responsible for supporting daily back-office activities and liaising with internal and external parties to ensure instructions are executed in a timely manner according to internal policies and procedures, best practice and ensuring compliance.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Enter and update all portfolio activities, including trades, cash movements, dividends, and security transfers accurately in the system.
 </li>
 <li>
 Review trade tickets from portfolio managers, verify details against counterparty confirmations, and ensure timely posting to client portfolios.
 </li>
 <li>
 Conduct daily and weekly cash and securities reconciliations using statements from banks, brokers, and clearing agents to safeguard client assets.
 </li>
 <li>
 Monitor corporate actions and ensure timely communication with portfolio managers, as well as proper recording and follow‑up on distributions and fee collections.
 </li>
 <li>
 Maintain organized and accessible records to support audits, regulatory reviews, and client inquiries.
 </li>
 <li>
 Prepare periodic operational reports for clients, management, and regulatory authorities.
 </li>
 <li>
 Escalate issues promptly to the line manager or relevant stakeholders to ensure efficient resolution.
 </li>
 <li>
 Follow up on all correspondence and client inquiries, preparing reply to letters and supporting documentation when required.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Finance, Accounting, Economics, or a related field.
 </li>
 <li>
 Minimum of 3&ndash;4 years of experience within a financial institution; prior experience in investment operations is an advantage.
 </li>
 <li>
 Strong attention to detail with the ability to manage multiple tasks efficiently.
 </li>
 <li>
 Familiarity with operational standards and industry best practices.
 </li>
 <li>
 Solid understanding of financial instruments, investment funds, and market benchmarks.
 </li>
 <li>
 Proficiency in both English and Arabic.
 </li>
 <li>
 CMA qualification is required.
 </li>
 </ul>
 
 
 
 
 Only applicants who meet the strict criteria outlined above will be contacted as part of the shortlisting process.
 
</div>

Senior Officer - MENA Asset Management Operations

Explore 89+ Operations manager in Kuwait City this April. Find roles across top companies and apply now to boost your career.