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housekeeping manager

Four Seasons Hotels and Resorts

<div>
 
 About Four Seasons
 
 
 
 Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
 At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
 
 
 
 About the location:
 
 
 
 A resort-like sanctuary in Kuwait&rsquo;s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder &ndash; the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating &ndash; you&rsquo;ll find soaring rooftop restaurants, leisure facilities and the city&rsquo;s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city&rsquo;s malls and souks within a few minutes&rsquo; drive, you can experience all the spoils of the city without spoiling your precious relaxation time.
 
 
 
 What You Will Do
 
 
 
 <ul>
 <li>
 Select and recruit qualified people, schedule, hire and train all housekeeping personnel, inclusive of third-party staff for i.e. overnight cleaning of public areas.
 </li>
 <li>
 Control all departmental costs including labor, guest room supplies and cleaning supplies, yet ensure services rendered the guests are of the highest standards.
 </li>
 <li>
 Maintain accurate records on all housekeeping &amp; laundry personnel and up to date payroll records, submitting transmittal sheets to the payroll department weekly.
 </li>
 <li>
 Establish and maintain accurate inventory records on guestroom and cleaning supplies, equipment, linens and uniforms.
 </li>
 <li>
 Ensure all personnel look after their equipment and treat them with proper care.
 </li>
 <li>
 Schedule and conduct monthly staff meetings to maintain good communication and high moral standards within the department.
 </li>
 <li>
 Establish good cleaning and preventative maintenance programs to ensure appearance and life of all furniture, fixtures and equipment.
 </li>
 <li>
 Establish a cleaning program maintaining top quality standards in training, performance, procedures, and productivity pertaining to all public guest areas.
 </li>
 <li>
 Work with all departments to meet their needs as it relates to Housekeeping and the laundry.
 </li>
 <li>
 Submit yearly capital improvement program budget to management as well as yearly budgets for labor and operating expenses with relation to occupancy forecast.
 </li>
 <li>
 Inspect daily all areas of responsibility, maintaining the highest quality of standards. This includes public areas, guest rooms, storage areas, and laundry/valet, uniform, guest and linen areas.
 </li>
 <li>
 Work with all personnel in Housekeeping in keeping all areas in top quality to ensure the highest guest satisfaction and to meet corporate standards and policies of Four Seasons.
 </li>
 <li>
 Work with the laundry and valet supervisor to maintain top quality work in all areas of hotel linens and guest and employee cleaning and laundry.
 </li>
 <li>
 Maintain accurate ledgers and records on all housekeeping operations.
 </li>
 <li>
 Conduct performance evaluations in accordance with hotel policies, disciplines and makes recommendations for termination of housekeeping personnel.
 </li>
 <li>
 Coordinate the needs of any condominium/co-op owners in relation to housekeeping services.
 </li>
 <li>
 Respond properly in any hotel emergency or safety situation.
 </li>
 <li>
 Perform other tasks or projects as assigned by hotel management.
 
 
 </li>
 </ul>
 
 What You Bring
 
 
 
 <ul>
 <li>
 The ideal candidate brings forward creativity and innovative ideas, an inspired mentor to the team.
 </li>
 <li>
 The candidate must have great organizational skills, good business acumen, a strong work ethics and people-management and facilitation skills.
 </li>
 <li>
 The candidate must have three to five years' experience as Housekeeping Manager in a luxury, fast-paced environment.
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 One-bedroom apartment in a high quality, well-resourced compound
 </li>
 <li>
 Private medical insurance
 </li>
 <li>
 Complimentary Discovery Nights at FS Hotels worldwide
 </li>
 <li>
 Regular social and sporting events
 </li>
 <li>
 Paid home leave tickets
 </li>
 <li>
 Quality employee meals
 </li>
 <li>
 Complimentary transportation to and from work
 
 
 </li>
 </ul>
 
 Work Authorization
 
 
 
 Hotel will apply for the work authorization for the successful candidate.
 
 
 We look forward to receiving your application!
</div>

Housekeeping Manager

IHG Hotels & Resorts

<div>
 
 This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees
 
 .
 
 
 
 By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer
 
 .
 
 
 
 About Us
 
 
 
 Vignette Collection is a diverse group of luxury hotels with a fresh focus, offering guests a more authentic and thoughtful way to travel.
 
 
 We've created a collection brand that gives guests and colleagues an inspiring new choice. One that puts people at the heart of everything we do, to reframe luxury hospitality for the better.
 
 
 Our hotels are unique in their own right, with their own distinct outlook and story to tell.
 
 
 
 Your day to day
 
 
 
 Do you have exceptional standards? We're searching for a Housekeeping Manager to ensure all aspects of housekeeping befitting of our reputation for delivering genuinely memorable experiences to our guests.
 
 
 Every day is different, but you'll mostly be:
 
 
 <ul>
 <li>
 Managing, coaching, and developing a team dedicated to exceptional housekeeping and laundry standards
 </li>
 <li>
 Handling complaints and special requests to keep every guest happy
 </li>
 <li>
 Checking that public areas, rooms, suites, equipment, and linen exceed guest expectations
 </li>
 <li>
 Assisting with deep cleaning projects and occasionally assisting your team during busy periods
 </li>
 <li>
 Educating all team members on the importance of remaining compliant with federal, state, and local laws and safety standards
 </li>
 <li>
 Maintaining inventory levels, preparing budgets, and driving productivity
 
 
 </li>
 </ul>
 
 What We Need From You
 
 
 
 <ul>
 <li>
 High school diploma or equivalent; additional education or certification in hospitality management or a related field is a plus.
 </li>
 <li>
 Previous experience in a managerial role.
 </li>
 <li>
 Strong leadership, organizational, and communication skills.
 </li>
 <li>
 Knowledge of housekeeping procedures, equipment, and chemicals.
 </li>
 <li>
 Attention to detail and ability to maintain high cleanliness standards.
 </li>
 <li>
 Proficiency in relevant computer software for scheduling, reporting, and communication.
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.
 
 
 We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
 
 
 So, join us and you'll become part of our hotel family.
 
 
 Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
</div>

Franchise Hotel - Housekeeping Manager

Hilton

<div>Operations Manager
The Operations Manager is responsible for the effective operational management of the hotel, so Heads of Department achieve and exceed their revenue and Guest satisfaction targets.
What will I be doing? 
As Operations Manager, you will be responsible for the effective operational management of the hotel, so Heads of Department achieve and exceed their revenue and Guest satisfaction targets. Specifically, you will be responsible for performing the following tasks to the highest standards:<div><ul><li> 
Work with the General Manager to actively manage key property issues (including key projects; customer service; day to day operations)</li></ul></div><ul><li>Assist the development of meaningful, achievable hotel budgets and other short- and long-term hotel strategic goals</li><li>Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded</li><li>Demonstrate a strong background in Rooms operations, ensuring high standards in Front Office, Housekeeping, and Guest Services.</li><li>Respond to audits that are completed by the company to ensure continual improvement is achieved</li><li>Maintain active exposure to Food &amp; Drink operations, supporting service excellence and departmental collaboration</li><li>Plan, direct and coordinate the service delivery of all operational departments in order to meet and exceed guest expectations</li><li>Comply and exceed hotel and company Service Standards</li><li>Ensure that costs are controlled throughout the operational departments and results are analysed regularly to highlight problem areas and take appropriate action</li><li>Maintain a solid understanding of safety and security protocols, ensuring compliance and proactive risk management across the property.</li><li>Seek and respond to Guest feedback in order to achieve positive outcomes and high levels of customer satisfaction</li><li>Hold regular briefings and communication meetings with the HOD team</li></ul> 
 
What are we looking for? 
The Operations Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possess the following qualifications, attitude, behaviors, skills, and values that follow:<div><ul><li> 
A degree or diploma in Hotel Management or equivalent</li><li>In-depth strong Rooms Management, preferably with commercial acumen</li><li>In-depth knowledge of the hotel / leisure / service sector</li><li>Strong leadership skills to effectively manage and motivate the team to achieve high level of perform and exceed targets</li><li>Accountable and resilient</li><li>Ability to work under pressure</li></ul></div><div>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: 
<ul><li>Knowledge of the hotel property management systems</li><li>Previous experience in the same or similar role</li></ul></div>
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!</div>

Operations Manager

<div>
 The Operations Manager is responsible for the effective operational management of the hotel, so Heads of Department achieve and exceed their revenue and Guest satisfaction targets.
 
 
 
 What will I be doing?
 
 
 
 As Operations Manager, you will be responsible for the effective operational management of the hotel, so Heads of Department achieve and exceed their revenue and Guest satisfaction targets. Specifically, you will be responsible for performing the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Work with the General Manager to actively manage key property issues (including key projects; customer service; day to day operations)
 </li>
 <li>
 Assist the development of meaningful, achievable hotel budgets and other short- and long-term hotel strategic goals
 </li>
 <li>
 Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded
 </li>
 <li>
 Demonstrate a strong background in Rooms operations, ensuring high standards in Front Office, Housekeeping, and Guest Services.
 </li>
 <li>
 Respond to audits that are completed by the company to ensure continual improvement is achieved
 </li>
 <li>
 Maintain active exposure to Food &amp; Drink operations, supporting service excellence and departmental collaboration
 </li>
 <li>
 Plan, direct and coordinate the service delivery of all operational departments in order to meet and exceed guest expectations
 </li>
 <li>
 Comply and exceed hotel and company Service Standards
 </li>
 <li>
 Ensure that costs are controlled throughout the operational departments and results are analysed regularly to highlight problem areas and take appropriate action
 </li>
 <li>
 Maintain a solid understanding of safety and security protocols, ensuring compliance and proactive risk management across the property.
 </li>
 <li>
 Seek and respond to Guest feedback in order to achieve positive outcomes and high levels of customer satisfaction
 </li>
 <li>
 Hold regular briefings and communication meetings with the HOD team
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 The Operations Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possess the following qualifications, attitude, behaviors, skills, and values that follow:
 
 
 <ul>
 <li>
 A degree or diploma in Hotel Management or equivalent
 </li>
 <li>
 In-depth strong Rooms Management, preferably with commercial acumen
 </li>
 <li>
 In-depth knowledge of the hotel / leisure / service sector
 </li>
 <li>
 Strong leadership skills to effectively manage and motivate the team to achieve high level of perform and exceed targets
 </li>
 <li>
 Accountable and resilient
 </li>
 <li>
 Ability to work under pressure
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 Knowledge of the hotel property management systems
 </li>
 <li>
 Previous experience in the same or similar role
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hilton Garden Inn Kuwait
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Garden Inn
 
 
 
 Job
 
 
 
 Guest Services, Operations, and Front Office
</div>

Marriott International

<div>Additional Information 
Job Number25157380 
Job CategoryHousekeeping &amp; Laundry 
LocationThe St. Regis Kuwait, FAHD AL SALEM STREET, Kuwait City, Kuwait, Kuwait, 13060 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Greet guests upon arrival and articulately explain details and amenities available. Respond to guest requests for special arrangements or services (e.g., unpacking, dry cleaning press guest garment, shoeshine, assist with reservations, and transportation) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Inspect guest rooms after being cleaned by Housekeeper to ensure quality standards. Verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in assignment sheets/work boards. Communicate issues to next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, and motivating and coaching employees. 
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearances are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Butler

<div>
 
 About Four Seasons
 
 
 
 Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
 At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
 
 
 
 About the location:
 
 
 
 A resort-like sanctuary in Kuwait&rsquo;s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder &ndash; the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating &ndash; you&rsquo;ll find soaring rooftop restaurants, leisure facilities and the city&rsquo;s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city&rsquo;s malls and souks within a few minutes&rsquo; drive, you can experience all the spoils of the city without spoiling your precious relaxation time.
 
 
 
 What You Will Do
 
 
 
 <ul>
 <li>
 Clean and maintain staff accommodation rooms, corridors, and common areas according to Four Seasons standards.
 </li>
 <li>
 Report any maintenance issues or safety hazards promptly.
 </li>
 <li>
 Assist with room inspections prior to new employee arrivals and after departures.
 </li>
 <li>
 Replenish room and common area amenities as needed.
 </li>
 <li>
 Support with laundry, waste disposal, and other cleaning duties.
 </li>
 <li>
 Ensure a safe, hygienic, and pleasant living environment for all residents.
 
 
 </li>
 </ul>
 
 What You Bring
 
 
 
 <ul>
 <li>
 Previous housekeeping or cleaning experience, preferably in hospitality or staff accommodation.
 </li>
 <li>
 Good communication skills in English.
 </li>
 <li>
 Attention to detail and ability to work independently.
 </li>
 <li>
 Positive attitude, reliability, and commitment to high standards.
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Competitive salary and benefits.
 </li>
 <li>
 Complimentary shared accommodation.
 </li>
 <li>
 Quality employee meals.
 </li>
 <li>
 Transportation to and from work.
 </li>
 <li>
 Career growth and training opportunities.
 </li>
 <li>
 Be part of a Forbes Five-Star luxury hotel team.
 
 
 </li>
 </ul>
 
 Work Authorization
 
 
 
 Hotel will apply for the work authorization for the successful candidate.
 
 
 If you are committed to creating a clean and comfortable living space for our employees, we would love to hear from you.
 
 
 
 Apply now and join the Four Seasons family!
 
</div>

Staff Housing - Housekeeping Attendant

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