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Mandarin Oriental

<div>
 Mandarin Oriental Muscat is looking for a
 
 Housekeeping Supervisor
 
 to join our
 
 Housekeeping
 
 team.
 
 
 Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
 
 
 Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
 
 
 
 Mandarin Oriental Muscat
 
 
 
 Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.
 
 
 For those seeking a luxury living experience in one of Muscat&rsquo;s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group&rsquo;s legendary service, world-class amenities and sweeping sea or mountain views.
 
 
 
 About The Job
 
 
 
 The Housekeeping Supervisor is responsible for maintaining a clean, well-stocked section assigned. He/she is responsible for maintaining cleanliness on guest rooms, guest floors and hallways assigned.
 
 
 He/she ensures that all guestroom standards with regards to set up and cleanliness are consistently maintained at a very high level in accordance with all Mandarin Oriental Hotel Group Policies and Procedures.
 
 
 He/she is responsible for resolving colleague&rsquo;s needs and creating a climate of mutual respect and enthusiasm.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Drives Quality Assurance towards MOHG standards.
 </li>
 <li>
 Allocates and coordinates the teams in early and late shifts.
 </li>
 <li>
 Ensures smoothly run floors and impeccable guest rooms with attention to details.
 </li>
 <li>
 Inspects guest rooms and suites.
 </li>
 <li>
 Provides regular training for the team.
 </li>
 <li>
 Manages the cleanliness of storage areas.
 </li>
 <li>
 Handles all guest requests and guest complaints to ensure satisfaction.
 </li>
 <li>
 Manages communication with colleagues and other departments.
 </li>
 <li>
 Actively reviews processes and voices ideas and suggestions.
 </li>
 <li>
 Supervises and provides laundry &amp; pressing services.
 </li>
 <li>
 Completes department relevant administrative tasks.
 </li>
 <li>
 Works on projects and special assignments.
 </li>
 <li>
 Conducts team briefings and meetings.
 </li>
 <li>
 Manages and coordinates flower orderings and purchasing requests.
 </li>
 <li>
 Delights guests and colleagues
 </li>
 <li>
 Manages lost &amp; found.
 </li>
 <li>
 Other reasonable tasks may be assigned by the direct manager or a senior manager on duty.
 
 
 </li>
 </ul>
 
 Our commitment to you
 
 
 
 <ul>
 <li>
 Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
 </li>
 <li>
 MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
 </li>
 <li>
 Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
 </li>
 <li>
 Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
 </li>
 </ul>
</div>

Housekeeping Supervisor

Confidential

Responsibilities * Supervise and coordinate the daily activities of the housekeeping team. * Develop and implement cleaning schedules and procedures to maintain high standards of cleanliness and hygiene. * Inspect rooms and public areas to ensure they meet the required standards. * Train and mentor housekeeping staff on proper cleaning techniques and the use of cleaning equipment. * Manage inventory of cleaning supplies and equipment, ensuring adequate stock levels are maintained. * Address and resolve any customer complaints or issues related to housekeeping services. * Conduct regular performance evaluations of housekeeping staff. * Ensure compliance with all health and safety regulations. * Report any maintenance issues or deficiencies to the relevant department. * Maintain accurate records of cleaning activities and inventory. Qualifications * Proven experience in a supervisory role within the housekeeping or hospitality industry. * Strong understanding of cleaning procedures and hygiene standards. * Excellent communication and interpersonal skills. * Ability to motivate and manage a team effectively. * Strong organisational and time management skills. * Ability to work independently and as part of a team. * Good problem-solving skills. * Knowledge of health and safety regulations. * Flexibility to work a variety of shifts, including weekends and holidays as required. &nbsp;

six senses

<div>As Housekeeping Supervisor, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.
Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.

Duties and Responsibilities
As Housekeeping Supervisor, I will assume full responsibility for the efficient operation in the following:
<ul><li>Handle and assist in department training and orientation of all new hosts and regular trainings to Housekeeping hosts to improve job performance, meet guidelines and standards of service and operation.
</li><li>Demonstrate to Housekeeping hosts how to perform each task in job description according to hotel service standard.
</li><li>Maintain regular and effective communication with other departments to ensure the smooth operation of housekeeping functions.
</li><li>Monitor daily arrivals according to occupancy report in co-ordination with the Laundry and Housekeeping management.</li>
<li>Supervise and inspect the work of Housekeeping hosts ensuring high standard of order, hygiene, sanitation, cleanliness and aesthetic value throughout all service areas and assist when necessary.
</li><li>Ensure Housekeeping office and all storage facilities of housekeeping are kept in good condition and order.</li>
<li>Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.
</li><li>Strictly adhere to LQA standards and guest comments.
</li></ul>Qualifications

To execute the position of Housekeeping Supervisor, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:
<ul>
<li>High school diploma or equivalent and at least 2 years&rsquo; experience in a similar hotel operational setting. Hospitality diploma/degree from a recognized hospitality school is preferred.</li>
<li>Technical skills include MS Office &ndash; Word, Excel, PowerPoint and Outlook. I am also familiar with various hotel systems including POS, PMS and CRM platforms. I have the knowledge of hotel/resort and policies on room allocation etc.</li>
<li>Fluent in English; I understand that additional languages are preferred.
</li><li>Insert visa/work permit requirements
</li><li>Insert certification required by law if any e.g covid vaccination</li>
</ul>
The above is intended to provide an overview of the role and responsibilities for a Housekeeping Supervisor at Six Senses Zighy Bay It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.

Six Senses Zighy Bay is an equal opportunity employer. This policy applies to all terms and conditions of employment.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Housekeeping Supervisor - Six Senses Zighy Bay

Louvre Hotels Group MENA

<div>
 As an Executive Housekeeper, you lead the overall management of housekeeping functions in guestrooms, offices, and public areas. Your responsibilities include establishing and maintaining high standards of cleanliness and decor, implementing effective working rules and practices, and conducting regular inspections to ensure compliance. Your role is pivotal in ensuring a pristine and welcoming environment for guests and colleagues alike.
 
 
 
 Key Job Responsibilities:
 
 
 
 <ul>
 <li>
 Manage and oversee all housekeeping operations in guestrooms, offices, and public areas.
 </li>
 <li>
 Establish and enforce standards of cleanliness and decor to meet organizational expectations.
 </li>
 <li>
 Develop and implement effective working rules and practices for housekeeping colleagues.
 </li>
 <li>
 Conduct regular inspections of all areas to ensure compliance with housekeeping standards.
 </li>
 <li>
 Issue necessary orders and corrective actions to address shortcomings and maintain quality.
 </li>
 <li>
 Collaborate with other departments to ensure seamless coordination and guest satisfaction.
 </li>
 <li>
 Train and supervise the housekeeping colleagues, fostering a high-performance and service-oriented team.
 </li>
 <li>
 Monitor inventory levels and coordinate the procurement of cleaning supplies and equipment.
 </li>
 <li>
 Implement and enforce safety protocols and procedures within the housekeeping department.
 </li>
 <li>
 Address guest inquiries and concerns related to housekeeping services promptly and professionally.
 </li>
 <li>
 Maintain inventory of guestroom and cleaning supplies, ordering replacements as needed, and control expenses within set budgets.
 </li>
 <li>
 Organize night cleaning operations for kitchens, offices, public spaces, health club facilities, and pool areas to maintain cleanliness.
 </li>
 <li>
 Prepare the Annual Housekeeping Budget, making recommendations for equipment modernization and staying informed about developments through meetings with salesmen, consultants, and attending Hotel Trade shows.
 </li>
 <li>
 Collaborate with the Accounts Department to control expenses within monthly forecasts.
 </li>
 <li>
 Stay informed about industry trends, innovations, and best practices in housekeeping management.
 </li>
 <li>
 Uphold environmental, health, and safety standards in alignment with organizational policies.
 </li>
 <li>
 Adhere to the company&rsquo;s environmental, health, and safety procedures and policies.
 </li>
 </ul>
</div>

Executive Housekeeper - Pre-Opening

Renaissance Corporate Services

Shangri-La Barr Al Jissah Muscat, Sultanate of Oman
 
Nestled in between the dramatic backdrop of rugged mountains and the pristine waters of the Sea of Oman, Shangri-La’s Barr Al Jissah Resort and Spa is set on 124 acres of stunning scenery and home to three spectacular hotels: the family orientated Al Waha comprises 262 rooms, the diverse Al Bandar comprises 198 deluxe rooms and the luxurious and most exclusive Al Husn has 180 elegantly appointed guestrooms and suites. The resort also features 22 Food and Beverage outlets, 1,056 sqm ballroom with 8 breakout rooms, wide variety of recreational facilities, and a spa with 12 treatment villas.
 
The Housekeeping Intern supports the housekeeping team in ensuring guest rooms and public areas are cleaned and maintained to hotel standards. This role offers hands-on experience in hotel operations, cleanliness standards, and guest service, while assisting Room Attendants and leaders in delivering a high level of guest satisfaction.
 
Key Responsibilities: 
Assist Room Attendants in cleaning and preparing guest rooms and public areas as per hotel standards.
 Replenish supplies such as towels, linens, and amenities in guest rooms and housekeeping pantries.
 Support in organizing housekeeping trolleys and storage areas.
 Help with daily tasks such as sorting laundry, stocking housekeeping closets, and preparing cleaning materials.
 Report any maintenance issues, damages, or guest requests to the appropriate team member or supervisor.
 Observe and learn proper cleaning techniques, chemical handling, and use of equipment.
 Respond to basic guest requests professionally and politely, escalating when needed.
 Participate in training sessions and team briefings to develop skills and understanding of housekeeping operations.
 Maintain a clean, safe, and organized work environment.
 Uphold the hotel's hygiene, safety, and appearance standards at all times.
 
Qualifications and Skills: 
Currently enrolled in a hospitality or related program (or recent graduate seeking internship experience).
 Eagerness to learn, take initiative, and work as part of a team.
 Positive attitude and good communication skills.
 Basic understanding of cleaning tools and supplies (training will be provided).
 Physically able to perform housekeeping tasks including lifting, bending, and standing for long periods.
 Willingness to work flexible hours including weekends and public holidays.

Housekeeping Intern (173145)

Shangri-La Group

<div>
 Shangri-La Barr Al Jissah Muscat Muscat, Sultanate of Oman
 
 
 Nestled in between the dramatic backdrop of rugged mountains and the pristine waters of the Sea of Oman, Shangri-La&rsquo;s Barr Al Jissah Resort and Spa is set on 124 acres of stunning scenery and home to three spectacular hotels: the family orientated Al Waha comprises 262 rooms, the diverse Al Bandar comprises 198 deluxe rooms and the luxurious and most exclusive Al Husn has 180 elegantly appointed guestrooms and suites. The resort also features 22 Food and Beverage outlets, 1,056 sqm ballroom with 8 breakout rooms, wide variety of recreational facilities, and a spa with 12 treatment villas.
 
 
 As a Guest Relations Supervisor at Shangri-La Muscat, you will play a key role in creating exceptional guest experiences from arrival to departure. You will supervise the Guest Relations team, ensure consistent service excellence, and act as a central point of contact for guests throughout their stay. This role requires a proactive, guest-focused approach with strong leadership and organizational skills.
 
 
 
 We Expect You To
 
 
 
 <ul>
 <li>
 Oversee the daily activities of the guest relations team, ensuring smooth and professional service delivery in line with Shangri-La standards.
 </li>
 <li>
 Personally welcome VIPs and long-stay guests. Monitor guest satisfaction throughout their stay and ensure personalized, thoughtful service.
 </li>
 <li>
 Handle guest feedback and resolve issues effectively and empathetically, ensuring positive outcomes and follow-up.
 </li>
 <li>
 Collaborate with Front Office, Housekeeping, Food &amp; Beverage, and other departments to ensure guest preferences and special requests are honored.
 </li>
 <li>
 Maintain accurate guest records, preferences, and feedback in the property management system. Utilize data to enhance future stays.
 </li>
 <li>
 Uphold and communicate Shangri-La&rsquo;s core values, delivering experiences that reflect the resort&rsquo;s luxury positioning.
 
 
 </li>
 </ul>
 
 We Expect You To Have
 
 
 
 <ul>
 <li>
 Strong leadership and communication skills.
 </li>
 <li>
 A proactive, problem-solving mindset with the ability to handle guest feedback effectively.
 </li>
 <li>
 Strong organizational skills, with the ability to multitask and prioritize.
 </li>
 <li>
 A natural ability to connect with guests and ensure their needs are exceeded.
 </li>
 <li>
 Flexibility to work on weekends, holidays, and shifts as required.
 </li>
 </ul>
</div>

Guest Relations Supervisor

Shangri-La Barr Al Jissah Muscat Muscat, Sultanate of Oman
 
Nestled in between the dramatic backdrop of rugged mountains and the pristine waters of the Sea of Oman, Shangri-La’s Barr Al Jissah Resort and Spa is set on 124 acres of stunning scenery and home to three spectacular hotels: the family orientated Al Waha comprises 262 rooms, the diverse Al Bandar comprises 198 deluxe rooms and the luxurious and most exclusive Al Husn has 180 elegantly appointed guestrooms and suites. The resort also features 22 Food and Beverage outlets, 1,056 sqm ballroom with 8 breakout rooms, wide variety of recreational facilities, and a spa with 12 treatment villas.
 
As a Guest Relations Supervisor at Shangri-La Muscat, you will play a key role in creating exceptional guest experiences from arrival to departure. You will supervise the Guest Relations team, ensure consistent service excellence, and act as a central point of contact for guests throughout their stay. This role requires a proactive, guest-focused approach with strong leadership and organizational skills.
 
We expect you to: 
Oversee the daily activities of the guest relations team, ensuring smooth and professional service delivery in line with Shangri-La standards.
 
Personally welcome VIPs and long-stay guests. Monitor guest satisfaction throughout their stay and ensure personalized, thoughtful service.
 
Handle guest feedback and resolve issues effectively and empathetically, ensuring positive outcomes and follow-up.
 
Collaborate with Front Office, Housekeeping, Food & Beverage, and other departments to ensure guest preferences and special requests are honored.
 
Maintain accurate guest records, preferences, and feedback in the property management system. Utilize data to enhance future stays.
 
Uphold and communicate Shangri-La’s core values, delivering experiences that reflect the resort’s luxury positioning.
 
We expect you to have: 
Strong leadership and communication skills.
 
A proactive, problem-solving mindset with the ability to handle guest feedback effectively.
 
Strong organizational skills, with the ability to multitask and prioritize.
 
A natural ability to connect with guests and ensure their needs are exceeded.
 
Flexibility to work on weekends, holidays, and shifts as required.

Guest Relations Supervisor (172403)

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74 housekeeping supervisor jobs IN Oman

Housekeeping Supervisor

Housekeeping Supervisor

Housekeeping Supervisor - Six Senses Zighy Bay

Executive Housekeeper - Pre-Opening

Housekeeping Intern (173145)

Guest Relations Supervisor

Guest Relations Supervisor (172403)