hr operations lead

Alvarez & Marsal

<div>
 
 
 About Alvarez &amp; Marsal
 
 
 
 Alvarez &amp; Marsal (A&amp;M) is a global consulting firm with over 11,000 entrepreneurial, action and results-oriented professionals in over 40 countries. We take a hands-on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work&mdash;guided by A&amp;M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity&mdash;are why our people love working at A&amp;M.
 
 
 
 
 
 
 
 
 
 The Team
 
 
 
 As Associate Director, EMEA Regional
 
 People Operations
 
 Lead, you&rsquo;ll steer operational excellence across the region, driving efficiency, elevating service delivery, and bringing the Global People Organisation&rsquo;s (GPO) strategy to life. With your deep expertise in
 
 People Operations and HR processes
 
 , ideally gained in a professional services environment, you&rsquo;ll ensure our people services run seamlessly and consistently across EMEA.
 
 
 
 
 
 Reporting to the EMEA People Lead and collaborating closely with the Global People Operations team, this role will lead a team of covering Onboarding and Offboarding, Leave of Absence, Managing Director Operations, and In-Country Operations.
 
 
 
 
 
 
 
 
 
 How you will contribute
 
 
 <ul>
 <li>
 Manage and oversee day-to-day
 
 People operations
 
 within the assigned regional People Services team
 </li>
 <li>
 Implement operational strategies aligned with regional business goals
 </li>
 <li>
 Monitor and analyse regional operational metrics and KPIs
 </li>
 <li>
 Manage and develop a team of People operations core specialists, providing guidance and support
 </li>
 <li>
 Manage regional operations budget, ensuring financial targets are met
 </li>
 <li>
 Identify opportunities for process optimization and implement best practices
 </li>
 <li>
 Collaborate with regional leadership to address operational needs, ensuring the efficient and effective delivery of People Services
 </li>
 <li>
 Support regional leadership on business development initiatives in the region for Global People Services
 </li>
 <li>
 Manage New Hire Logistics (e.g., in-person, virtual, office location, etc.)
 </li>
 <li>
 Manage and execute Employee Onboarding (e.g., introductions, onboarding checklist, paperwork, employment verification, etc.)
 </li>
 <li>
 Manage and execute Employee Offboarding activities (exit surveys, equipment retrieval, exit compliance, etc.)
 </li>
 <li>
 Manage Contingent Worker Onboarding (e.g., introductions, onboarding checklist, paperwork, etc.)
 </li>
 <li>
 Manage No-Shows and Scheduling
 </li>
 <li>
 Respond to General Onboarding Inquiries
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 
 A number of years experience in HR / People Operations
 
 management or shared services, with experience in a leadership role
 </li>
 <li>
 Previous Workday experience is preferred
 </li>
 <li>
 Experience in the professional services sector with strong understanding of internal client service delivery is preferred
 </li>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Business Administration, Management, or related field
 </li>
 <li>
 Excellent leadership, communication and interpersonal skills
 </li>
 <li>
 Proven ability to lead and develop diverse teams across EMEA
 </li>
 <li>
 Strategic thinking and problem solving skills
 </li>
 <li>
 Excellent project management and change management skills
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Your journey at A&amp;M
 
 
 
 We recognise that our people are the driving force behind our success, which is why we prioritize an employee experience that fosters each person&rsquo;s unique professional and personal development. Our robust performance development process promotes continuous learning, rewards your contributions, and fosters a culture of meritocracy. With top-notch training and on-the-job learning opportunities, you can acquire new skills and advance your career.
 
 
 
 
 
 We prioritise your well-being, providing benefits and resources to support you on your personal journey. Our people consistently highlight the growth opportunities, our unique, entrepreneurial culture, and the fun we have together as their favourite aspects of working at A&amp;M. The possibilities are endless for high-performing and passionate professionals.
 
 
 
 
</div>

EMEA HR/People Operations Lead

INDEX Holding LLC

A leading HR solutions provider in Dubai seeks an experienced HR Administration Executive to manage HR processes, ensuring compliance with UAE labor laws. The ideal candidate will have at least 5 years of experience in HR and proficiency in HRMS and Microsoft Office. Responsibilities include overseeing HR databases, managing attendance and payroll, and supporting employee relations. This full-time position offers a dynamic work environment for a proactive and organized individual.

HR Operations & Compliance Lead

Reference Agency

<div>
 
 The
 
 HR Operations Lead / Manager
 
 will manage daily HR operations across multiple countries, ensuring seamless
 
 onboarding, payroll, and compliance
 
 for both in-house and outsourced teams.
 
 
 This role requires strong hands-on experience in
 
 BPO/outsourcing operations
 
 and in-depth familiarity with
 
 governmental labor platforms
 
 such as
 
 GOSI
 
 ,
 
 WPS
 
 ,
 
 MOHRE
 
 , and
 
 Qiwa
 
 .
 
 
 The right candidate will play a key role in standardizing HR processes across the region while ensuring compliance with local regulations.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 
 - HR Operations &amp; Process Management
 
 
 <ul>
 <li>
 Oversee daily HR operations across Egypt, UAE, and KSA.
 </li>
 <li>
 Manage the onboarding, offboarding, and full employee lifecycle for both internal and outsourced staff.
 </li>
 <li>
 Implement standardized HR processes, policies, and documentation.
 </li>
 <li>
 Lead HR administrative activities including contracts, renewals, and visa processes (UAE &amp; KSA).
 </li>
 </ul>
 
 
 - Payroll &amp; Compliance
 
 
 <ul>
 <li>
 Supervise payroll processing and ensure compliance with WPS (Wage Protection System) and local labor laws.
 </li>
 <li>
 Manage social insurance and tax submissions in Egypt and GOSI compliance in KSA.
 </li>
 <li>
 Ensure accurate data entry and maintenance across HRIS and government portals.
 </li>
 </ul>
 
 
 - Employee Relations &amp; Coordination
 
 
 <ul>
 <li>
 Act as the regional focal point for HR operations between Egypt, UAE, and KSA offices.
 </li>
 <li>
 Support business units with manpower planning, contract structuring, and documentation.
 </li>
 <li>
 Coordinate with finance and legal teams to ensure adherence to employment regulations.
 </li>
 </ul>
 
 
 - Vendor &amp; Outsourcing Management
 
 
 <ul>
 <li>
 Manage relationships with outsourcing partners, staffing agencies, and government offices.
 </li>
 <li>
 Oversee onboarding and payroll for outsourced staff under BPO models.
 </li>
 <li>
 Maintain accurate service-level reporting and HR metrics.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in
 
 Human Resources, Business Administration, or a related field
 
 (Master&rsquo;s preferred).
 </li>
 <li>
 
 6&ndash;10 years
 
 of progressive experience in
 
 HR Operations, Payroll, or HR Administration
 
 , ideally within
 
 BPO or outsourcing industries
 
 .
 </li>
 <li>
 Strong working knowledge of
 
 GOSI, WPS, Qiwa, MOHRE
 
 , and other GCC government systems.
 </li>
 <li>
 Experience managing multi-country HR operations (Egypt, UAE, KSA).
 </li>
 <li>
 Excellent understanding of regional labor laws and compliance.
 </li>
 <li>
 Strong analytical, communication, and problem-solving skills.
 </li>
 <li>
 Fluent in
 
 English &amp; Arabic
 
 .
 </li>
 </ul>
 
 
 
 
 
 Key Competencies
 
 
 <ul>
 <li>
 Operational Excellence &amp; Process Optimization
 </li>
 <li>
 Regional Compliance Management
 </li>
 <li>
 Stakeholder Coordination
 </li>
 <li>
 Employee Experience Management
 </li>
 <li>
 High Attention to Detail
 </li>
 <li>
 Leadership &amp; Team Management
 </li>
 </ul>
 
 
 
 
 
 What We Offer
 
 
 <ul>
 <li>
 Competitive salary based on experience and region
 </li>
 <li>
 Medical and social insurance
 </li>
 <li>
 Regional exposure (Egypt &ndash; UAE &ndash; KSA)
 </li>
 <li>
 Dynamic, tech-driven work environment
 </li>
 <li>
 Career growth opportunities across the MENA region
 </li>
 </ul>
</div>

Human Resources Operations Manager

<div>Line of Service
Internal Firm Services
Industry/Sector
Business Services
Specialism
Business Operations
Management Level
Manager
Job Description &amp; Summary
The Human Capital Operations Manager is responsible for overseeing and optimizing the day-to-day HR operations across multiple regions. This role ensures consistent execution of HR processes, compliance with company policies and labor laws, and delivery of efficient, high-quality HR services. The position manages a team of six Associates to support organizational goals related to employee life cycle management, data accuracy, and service excellence.
Key Responsibilities
1. HR Operations Management
<ul><li>Oversee end-to-end HR operations across three regions, ensuring standardized processes and compliance with policies.
</li><li>Manage HR administration, including employee records, contracts, benefits, payroll coordination, and HR systems.
</li><li>Ensure timely and accurate execution of employee onboarding, offboarding, transfers, and status changes.
</li><li>Monitor and improve HR operational KPIs (e.g., turnaround time, accuracy, employee satisfaction).
</li></ul>2. Team Leadership &amp; Development
<ul><li>Lead, coach, and develop a team of six HR associates across different regions.
</li><li>Foster a collaborative and service-oriented culture within the HR operations team.
</li><li>Conduct regular performance reviews and identify team development needs.
</li></ul>3. Process Improvement &amp; Standardization
<ul><li>Drive continuous improvement initiatives to enhance HR service delivery and process efficiency.
</li><li>Support implementing automation or digitalization opportunities in HR operations.
</li><li>Maintain and update standard operating procedures (SOPs) ensuring it is followed across regions.
</li></ul>4. Compliance &amp; Governance
<ul><li>Ensure HR practices comply with local labor laws, company policies, and regulatory requirements.
</li><li>Support internal and external audits and maintain proper documentation for all HR processes.
</li><li>Mitigate risks related to data privacy, employee records, and HR transactions.
</li></ul>5. HR Systems &amp; Reporting
<ul><li>Oversee the accuracy and integrity of HR data in the HRIS.
</li><li>Working with relevant stakeholders to enhance system functionality and user experience.
</li></ul>Qualifications &amp; Experience
<ul><li>Education: Bachelor&rsquo;s degree in human resources, Business Administration, or a related field.
</li><li>Experience: Minimum of 6 &ndash; 8 years of HR experience, with at least 2 years in HR operations management.
</li><li>Regional Experience: Proven experience managing HR operations across multiple regions or branches.
</li></ul>Skills &amp; Competencies:
<ul><li>Strong interpersonal and people management skills.
</li><li>In-depth knowledge of labor laws and HR policies.
</li><li>Excellent problem-solving, and communication skills.
</li><li>Experience with HRIS systems (e.g., SAP, Oracle, Workday).
</li><li>Strong project management and process improvement capabilities.
</li></ul>Key Success Indicators
<ul><li>Consistent HR service delivery across regions.
</li><li>Improved HR operational efficiency and accuracy.
</li><li>High employee and stakeholder satisfaction.
</li><li>Compliance with audit and legal requirements.
</li><li>Development and engagement of the HR operations team.
</li></ul>Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:
Degrees/Field of Study preferred:
Certifications (if blank, certifications not specified)
Required Skills
Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Coaching and Feedback, Communication, Confidential Information Handling, Conflict Resolution, Coordinating Staff, Creativity, Data Quality, Documentation Administration, Embracing Change, Emotional Regulation, Empathy, Employee Data Management, Employee Engagement Strategies, Employee Life Cycle, Employee Relations, Employee Terminations, HR Software, Human Resources (HR) Metrics, Human Resources (HR) Policies, Human Resources (HR) Service Delivery, Human Resources (HR) Shared Services {+ 16 more}
Desired Languages (If blank, desired languages not specified)
Travel Requirements
0%
Available for Work Visa Sponsorship?
No
Government Clearance Required?
No
Job Posting End Date</div>

HC Operations Manager

Confidential Company

<ul><li>Lead HR operations and ensure smooth implementation of policies</li><li>Oversee recruitment, onboarding, employee relations and employee engagement initiatives</li><li>Drive performance management, training, and talent development</li><li>Ensure compliance with labor laws and company standards</li><li>Partner with management to strengthen workplace culture</li></ul>

HR Manager

Flutter Entertainment

<div>ABOUT FLUTTER ENTERTAINMENT
Flutter Entertainment is the world&rsquo;s largest sports betting and iGaming operator with 13.9 million Average Monthly Players worldwide and an annual revenue of $14Bn in 2024. We have a portfolio of iconic brands, including FanDuel, Paddy Power, Betfair, PokerStars, Sisal, and Sportsbet.
Flutter Entertainment is listed on both the New York Stock Exchange (NYSE) and the London Stock Exchange (LSE). We&rsquo;re proud to be recognized by TIME as one of the World&rsquo;s Best Companies 2025 &mdash; a reflection of the passion and commitment of our colleagues across the globe.
Working at Flutter is a chance to work with a growing portfolio of brands across a range of opportunities. We will support you every step of the way to help you grow. Just like our brands, we ensure our people have everything they need to succeed.
FLUTTER ENTERTAINMENT INDIA
Our office in the heart of Hi-Tech City , Hyderabad, serves as Flutter Entertainment&rsquo;s Global Capability Center (GCC). Now home to 1,000+ talented colleagues, we are shaping the future of entertainment across critical areas such as Customer Support Operations, Data &amp; Technology, Business Operations (Finance, HR, Procurement), and HR Tech &amp; Analytics.
We are committed to crafting impactful solutions for all our brands and divisions to power Flutter's incredible growth and global impact. Our portfolio of world-class brands, global scale, and challenger mindset presents a powerful combination.
We have ambitious growth plans and goals for the future and the global and local scale to achieve them.
OVERVIEW OF THE ROLE
The HR Operations Manager is responsible for planning, managing, and delivering high-quality HR operational services from the Hyderabad Shared Services Centre. This role ensures smooth execution of HR transactions, first-line employee and manager support, HRIS management, and contingent workforce processes. Acting as a bridge between employees, managers, and leadership, contributes to continuous improvement, compliance, and service excellence.
This role will manage individual contributors, resolve operational challenges, and present insights, reports, and recommendations to senior leadership.
KEY RESPONSIBILITIES
Projects &amp; Change
<ul><li>Lead and support HR projects (business change programs, system enhancements, process redesign, contingent worker solutions).
</li><li>Collaborate with cross-functional teams (People Tech, Procurement, Finance, Business HR) to deliver global initiatives.
</li></ul>Stakeholder Management &amp; Presentations
<ul><li>Build strong relationships with managers and business stakeholders across functions.
</li><li>Prepare and deliver clear presentations, reports, and updates for senior leadership, ensuring data-driven insights.
</li><li>Deputize for Core Services leadership in meetings when required.
</li></ul>Service Delivery &amp; Operational Excellence
<ul><li>Oversee day-to-day delivery of HR operations, including transactions, case management, and HRIS data integrity.
</li><li>Act as point of escalation for complex HR queries, ensuring issues are resolved with accuracy and timeliness.
</li><li>Monitor and report on HR metrics and KPIs; ensure SLA/OLA compliance and continuous service improvements.
</li><li>Drive process standardization, automation, and efficiency initiatives across the function.
</li><li>Ensure all HR operations comply with employment legislation, company policies, and data protection standards.
</li><li>Mitigate risks by embedding controls and ensuring audit readiness.
</li></ul>Leadership &amp; People Management
<ul><li>Contribute to the definition of standards, procedures, and best practices for the team.
</li></ul>TO EXCEL IN THIS ROLE, YOU WILL NEED TO HAVE
Essential
<ul><li>8&ndash;10 years&rsquo; experience in HR Operations, People Services, or HR management in a complex/matrix multi- geography organization.
</li><li>Strong knowledge of the life cycle of an employee (hire to retire) HR policies, processes, and employment law.
</li><li>Proven experience managing HRIS systems and driving HR process improvements.
</li><li>Demonstrated ability to lead a small team, manage performance, and resolve escalations.
</li><li>Strong presentation and communication skills with experience preparing reports for senior stakeholders.
</li><li>Analytical problem-solver with strong attention to detail.
</li></ul>Desirable
<ul><li>Exposure to contingent workforce management programs.
</li><li>HR professional qualification (CIPD or equivalent).
</li><li>Experience leveraging automation/technology for HR service delivery.
</li></ul>BENEFITS WE OFFER
<ul><li>Access to Learnerbly, Udemy , and a Self-Development Fund for upskilling.
</li><li>Career growth through Internal Mobility Programs .
</li><li>Comprehensive Health Insurance for you and dependents.
</li><li>Well-Being Fund and 24/7 Assistance Program for holistic wellness.
</li><li>Hybrid Model : 2 office days/week with flexible leave policies, including maternity, paternity, and sabbaticals.
</li><li>Free Meals, Cab Allowance , and a Home Office Setup Allowance.
</li><li>Employer PF Contribution , gratuity, Personal Accident &amp; Life Insurance.
</li><li>Sharesave Plan to purchase discounted company shares.
</li><li>Volunteering Leave and Team Events to build connections.
</li><li>Recognition through the Kudos Platform and Referral Rewards .
</li></ul>WHY CHOOSE US
Flutter is an equal-opportunity employer and values the unique perspectives and experiences that everyone brings. Our message to colleagues and stakeholders is clear: everyone is welcome, and every voice matters. We have ambitious growth plans and x for the future. Here's an opportunity for you to play a pivotal role in shaping the future of Flutter Entertainment India</div>

HR Operations Manager (Workday - Hire to Retire)

Columbia Child Development Program

<div>Description:

POSITION TYPE: Full-time, Non-Exempt, and Benefits Eligible
SUPERVISORY CONTROL: Director of Health &amp; Staff Development
EXPECTED HOURS OF WORK: Regular hours of work are Monday through Friday, 8:00 a.m. to 4:00 p.m. 37.5 hours per week for 52 weeks per year.
Evening and weekend rarely needed.
Join Our Team!
 Columbia Child Development Program (CCDP) is seeking an organized, proactive, and people-focused Human Resources Coordinator to support our dedicated Head Start team. We&rsquo;re looking for a hands-on professional to lead all HR operations for approximately 50 staff. This position serves as the primary HR lead for the program and manages all aspects of human resources&mdash;including recruitment, onboarding, and staff support&mdash;with the exception of payroll. The HR Coordinator ensures our program continues to provide exceptional early childhood education and family services in compliance with federal, state, and local regulations.<h4 class="jobSectionHeader">
What You&rsquo;ll Do:</h4><ul><li>
Oversee the hiring process for Head Start staff, ensuring compliance with all program and regulatory requirements.</li><li>
Lead recruitment efforts&mdash;posting jobs, coordinating interviews, and assisting with retention strategies.</li><li>
Maintain employee records in Paylocity, ensuring timely updates for clearances, health appraisals, performance assessments, training requirements, and incentives.</li><li>
Coordinate benefit enrollment and administration in collaboration with the Fiscal Manager and benefits consultants.</li><li>
Develop and maintain HR policies and procedures, including creating and updating the employee handbook.</li><li>
Support staff onboarding and orientation to foster a welcoming, informed start for new employees.</li><li>
Provide guidance to supervisors on performance management, disciplinary actions, and employee relations matters.</li><li>
Assist with Unemployment Compensation and Worker&rsquo;s Compensation claims.</li><li>
Conduct exit interviews and help identify strategies to improve employee engagement and morale.</li><li>
Collaborate with the Child Care HR team to ensure consistency and best practices across the organization.</li></ul><h4 class="jobSectionHeader">
What We&rsquo;re Looking For:</h4><ul><li>
Strong understanding of HR best practices, employment laws, and the full employee lifecycle.</li><li>
Excellent communication, organization, and problem-solving skills.</li><li>
A positive, collaborative attitude consistent with the philosophy of Positive Behavioral Interventions and Supports (PBIS).</li><li>
Proficiency with HR software (Paylocity preferred) and Microsoft Office tools.</li><li>
Ability to maintain confidentiality and professionalism at all times.</li></ul><h4 class="jobSectionHeader">
Why You&rsquo;ll Love Working Here:</h4>
At CCDP, we believe in supporting our employees as much as we support the children and families we serve. You&rsquo;ll join a mission-driven team that values collaboration, continuous improvement, and positive relationships.
Requirements:

Bachelor's or associate's degree in Business, Human Resources, or a related field; or HS diploma with at least 3 years of experience in personnel management or human resources.</div>

Human Resources Coordinator

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