customer service executive - customer service operations Jobs in Pune

customer service executive - customer service operations

engineer - technical support center Jobs in Pune

engineer - technical support center

hr admin specialist

hr coordinator(global hr shared services) Jobs in Pune

hr coordinator(global hr shared services)

procurement representative

hr service center representative

Halliburton

<div>
 We are looking for the right people &mdash; people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world&rsquo;s largest providers of products and services to the global energy industry.
 
 
 
 Job Duties And Qualifications
 
 
 
 Under general supervision, provides accurate and prompt responses to a wide range of Human Resources customer inquiries within an HR Service Center.
 
 
 Utilizes knowledge base, documented procedures, policy manuals, HR databases, and other resources to resolve inquiries via telephone, voicemail, or e-mail. Escalates complex to difficult issues that require specific, in-depth knowledge to the appropriate resource.
 
 
 Receives and processes requests for moderate to complex personnel actions in the Human Resources Information System (HRIS) and ensures data integrity is maintained.
 
 
 Tracks all customer contacts and follows up to ensure satisfactory resolution.
 
 
 Serves as a first-level contact for most Human Resources administration issues.
 
 
 Helps other team members as required. Requires a high school diploma or equivalent, and five years of experience in Human Resources, including two years in a customer service environment.
 
 
 
 Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation
 
 .
 
 
 
 Location
 
 
 
 Sai Radhe Building 100, 101, Pune, Monaghan, 411001, India
 
 
 
 Job Details
 
 
 
 
 Requisition Number:
 
 196511
 
 
 
 Experience Level:
 
 Experienced Hire
 
 
 
 Job Family:
 
 Support Services
 
 
 
 Product Service Line:
 
 GBS Admin
 
 
 
 Full Time / Part Time:
 
 Full Time
 
 
 
 Additional Locations for this position:
 
 
 
 
 Compensation Information
 
 
 
 Compensation is competitive and commensurate with experience.
</div>

HR Service Center Representative

Air Arabia

<div>
 Date: 2 Sept 2025
 
 
 Company: Air Arabia PJSC (G9)
 
 
 Location:
 
 
 Pune, IN
 
 
 Country: IN
 
 
 Special Note
 
 
 This role comes under "CoreOps Service Private Limited", Air Arabia's newly launched Global Capability Center in Pune, India.
 
 
 CoreOps Services Private Limited (a subsidiary of &ldquo;Air Arabia PJSC&rdquo;) caters to the global business operations of the Air Arabia group and provides operations support to the Air Arabia parent company as well as its subsidiaries, joint ventures and associates worldwide. &ldquo;CoreOps&rdquo; focuses on centralizing, standardizing, and streamlining processes for efficient functioning of the business.
 
 
 
 Job Purpose
 
 
 
 An experienced and strategic Manager of Talent Acquisition to lead our global recruitment and onboarding efforts in Commercial, Operations, IT, and Support Services, amongst other areas assigned. This role will be pivotal in driving our ambitious growth agenda by developing and implementing innovative talent acquisition strategies across multiple regions. In addition, this role will require strong experience in onboarding, induction and shared services operations to ensure a seamless candidate to employee transition, and a high-quality candidate experience. The focus will be on targeted approaches, robust networking, close collaboration with stakeholders, and thriving in a high-demanding environment with dynamic needs.
 
 
 
 Key Result Responsibilities
 
 
 
 <ul>
 <li>
 Collaborate with senior leadership to align talent acquisition and onboarding strategies with business objectives.
 </li>
 <li>
 Design and implement targeted sourcing strategies for technical and non-technical roles based on unique business area needs and challenges.
 </li>
 <li>
 Lead dedicated onboarding and shared services programs, ensuring new hires have a structured, engaging and compliant start to their employment.
 </li>
 <li>
 Standardize and continually improve onboarding processes across multiple business units to deliver consistent employee experience.
 </li>
 <li>
 Oversee shared service functions related to recruitment operations. (pre-employment checks, documentation, system updates, visas, accommodation etc.)
 </li>
 <li>
 Collaborate with the Talent Acquisition, HRBP and Organizational Development teams to build robust talent pipeline and align talent planning initiatives.
 </li>
 <li>
 Adapt quickly to changing business needs and priorities, managing multiple high-priority recruitment projects simultaneously in a fast-paced environment.
 </li>
 <li>
 Oversee the end-of-the-end recruitment and onboarding process, ensuring a seamless and exceptional candidate experience.
 </li>
 <li>
 Negotiate offers with candidates to ensure alignment with company policies and candidate expectations.
 </li>
 <li>
 Track and monitor key metrics such as time-to-hire, quality-of-hire, and candidate satisfaction.
 </li>
 <li>
 Utilize data-driven insights and technology advancements to enhance recruitment and onboarding processes and outcomes, fostering a culture of continuous improvement and innovation within the team.
 </li>
 <li>
 Communicate regularly with stakeholders to provide updates and gather feedback on recruitment and onboarding efforts.
 </li>
 <li>
 Ensure recruitment practices comply with local and international regulations.
 </li>
 <li>
 Promote diversity and inclusion in all recruitment activities.
 
 
 </li>
 </ul>
 
 Qualifications (Academic, Training, Languages)
 
 
 
 Bachelor&rsquo;s degree in human resources, Business Administration, or a related field. A Master's degree is preferred.
 
 
 
 Work Experience
 
 
 
 <ul>
 <li>
 10+ years of related HR experience, of which at least 3 years in senior or lead role within recruitment, talent acquisition or onboarding.
 </li>
 <li>
 Proven experience in managing onboarding and shared services processes, as well as developing and executing recruitment strategies.
 </li>
 <li>
 Strong understanding of recruitment processes, strategies, and best practices.
 </li>
 <li>
 Experience in onboarding programs, including induction, compliance and coordination with HR teams.
 </li>
 <li>
 Proficiency in using technology and recruitment tools, including applicant tracking systems (ATS), with advanced skills in Microsoft Office (Word, Excel, PowerPoint, Outlook).
 </li>
 <li>
 Ability to analyze data and use insights to drive recruitment and onboarding strategies.
 </li>
 <li>
 Strong organizational and project management skills; Ability to adapt to changing business needs and priorities.
 </li>
 <li>
 Experience in developing and executing recruitment strategies for both technical and non-technical roles.
 </li>
 <li>
 Proven track record of successfully managing multiple high-priority recruitment projects.
 </li>
 <li>
 Experience in employer branding and promoting a company's employer brand in key markets.
 </li>
 <li>
 Demonstrated ability to build strong partnerships with internal and external stakeholders.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 </ul>
</div>

Talent Acquisition Manager, Pune (India)

Tata Motors Global Services Limited

<div>
 
 
 Position Name - Senior Manager - VMO and Contact Centre
 
 
 
 
 Role Reports to - Deputy General Manager
 
 
 
 
 
 
 
 Brief Role Description -
 
 The Senior Manager &ndash; Service Vendor Management Office is responsible for leading the strategic and operational management of third-party service providers. Vendors rendering services like Call/Contact Center operations, IT, Talent Acquisition, Legal, Admin, Publicity etc. This role ensures that vendor relationships are aligned with business goals, deliver optimal value, and comply with contractual, financial, and performance standards. The role involves collaboration across procurement, legal, finance, and service delivery teams to drive vendor performance, innovation, and risk mitigation.
 
 
 
 
 
 
 Roles &amp; Responsibilities
 
 
 
 
 
 
 
 Vendor Management Office (VMO)
 
 
 
 
 Expertise in Service Vendor Management:
 
 Act as a subject matter expert in vendor governance, with deep understanding of omnichannel implementations, TRAI and DLT regulatory norms.
 
 
 
 Automotive Domain Knowledge:
 
 Well-versed in sales, service, and complaint management frameworks across all Lines of Business (LoBs) in the automotive sector.
 
 
 
 Policy &amp; Compliance Adherence:
 
 Ensure TML policies and procedures are followed by TMGSL, third-party vendors, clients, and stakeholders throughout the vendor lifecycle.
 
 
 
 End-to-End Vendor Lifecycle Management:
 
 Manage the complete vendor lifecycle including RFI, RFP, RFQ processes, on-boarding, vendor code creation, budgeting, provisioning, PO creation/release, invoice processing, and payment release.
 
 
 
 Vendor Performance &amp; Risk Management:
 
 Monitor vendor performance, manage escalations, and assess risks during transitions. Recommend alternate service models with pros and cons.
 
 
 
 Strategic Vendor Selection &amp; Benchmarking:
 
 Evaluate multi-vendor solutions, conduct benchmarking studies, and recommend optimal vendor models aligned with TML norms.
 
 
 
 Cross-Functional Coordination &amp; Governance:
 
 Collaborate with stakeholders and cross-functional teams to ensure timely service delivery, with regular reviews and governance mechanisms.
 
 
 
 Contract &amp; Commercial Management:
 
 Maintain up-to-date contracts, standardize commercial and contract management frameworks, and drive value through structured vendor commercial oversight.
 
 
 
 Operational &amp; Financial Oversight:
 
 Manage vendor budgets, cost optimization initiatives, and financial forecasting. Ensure timely invoicing, payment processing, and financial reconciliation. Handle budgeting, provisioning, issue PO and PO amendments, billing input validation, invoice validation, on time payment, vendor account reconciliation, and monthly commercial reporting, Vendor, GL &amp; Cost Center level variance Analysis, monthly MIS etc..
 
 
 
 Regulatory &amp; Digital Compliance:
 
 Possess working knowledge of DT &amp; IDT, accounting, telecom and digital norms relevant to vendor operations and compliance. Identify and mitigate risks associated with vendor operations, including cybersecurity, data privacy, and regulatory compliance. Build and maintain strong relationships with key vendor stakeholders. Act as an escalation point for vendor-related issues and disputes
 
 
 
 Customer-Facing Vendor Oversight:
 
 Recommend vendor models for customer, employee, and dealer-facing processes, ensuring service excellence and compliance.
 
 
 
 Stakeholder Engagement &amp; Reporting:
 
 Maintain a risk database, communicate with internal departments, and provide consistent reporting to senior leadership and the board.
 
 
 
 
 
 
 Workforce &amp; Operation Management
 
 
 
 
 Staffing Analysis &amp; Planning:
 
 Conduct regular assessments of staffing needs for the Contact Center based on forecasted volumes, ensuring alignment with seat/transaction-based billing models and SLA-driven agreements.
 
 
 
 Stakeholder &amp; Vendor Query Resolution:
 
 Address and resolve queries from internal teams, external customers, stakeholders, and vendors efficiently, maintaining high service standards.
 
 
 
 Operational Reporting &amp; Business Insights:
 
 Develop and present comprehensive MIS reports, dashboards, and business analysis documents to support data-driven decision-making.
 
 
 
 SLA &amp; KPI Compliance Support:
 
 Collaborate with business units and vendors to ensure adherence to agreed SLAs and KPIs, proactively resolving issues and concerns.
 
 
 
 Capacity Planning &amp; Forecasting:
 
 Facilitate accurate forecasting and capacity planning for Contact Center and Shared Services, engaging both business and vendor stakeholders.
 
 
 
 Escalation Management:
 
 Manage escalations effectively to ensure timely resolution and maintain operational continuity.
 
 
 
 
 
 
 MIS &amp; Reporting
 
 
 
 
 Operational Metrics Monitoring:
 
 Track and control key performance indicators such as Headcount, Attrition, Capacity, Absenteeism, Login Hours, Productivity, Utilization, and Schedule Adherence through structured reporting.
 
 
 
 Productive Time Management:
 
 Monitor and report on productive time usage to enhance efficiency and ensure SLA compliance.
 
 
 
 Dashboard Generation:
 
 Create and publish daily, weekly, and monthly dashboards including agent utilization, productivity metrics, and capacity (planned vs. actual).
 
 
 
 Data Analysis &amp; Insights:
 
 Analyze data from reports and dashboards to identify trends, highlight findings, and recommend actionable steps for productivity improvement and cost optimization.
 
 
 
 Billing Data Validation:
 
 Collate and maintain accurate input data to validate monthly billing from vendors, ensuring alignment with contractual terms.
 
 
 
 Budget vs. Spend Tracking:
 
 Monitor budget utilization at vendor and business unit levels to control costs and optimize financial performance.
 
 
 
 SMS Usage &amp; Benefit Analysis:
 
 Review operational reports to assess SMS campaign effectiveness, comparing budgeted vs. actual usage, and evaluating promotional impact across LoBs and regions.
 
 
 
 Presentation Development:
 
 Prepare PowerPoint presentations based on defined KPIs and commercial dashboards for monthly reviews with TML Business Owners, Vendors, and TMLBSL Management.
 
 
 
 
 
 
 People Management :
 
 
 
 
 Issue Resolution &amp; Stakeholder Engagement:
 
 Proactively address and resolve concerns, issues, and escalations raised by internal and external customers, stakeholders, and vendors across key functional areas including VMO, Workforce &amp; Operations, MIS &amp; Reporting, and others as applicable.
 
 
 
 Ownership &amp; Accountability:
 
 Demonstrate a strong sense of ownership and a &ldquo;Can Do&rdquo; attitude, ensuring timely and effective execution of assigned responsibilities with commitment to excellence.
 
 
 
 
 
 
 Teamwork &amp; Communication
 
 
 
 
 Self-Development &amp; Learning:
 
 Take ownership of personal learning and development, actively seeking guidance and feedback from team leaders and managers to enhance performance and capabilities.
 
 
 
 Customer-Centric Collaboration:
 
 Foster a customer-focused and partnership-driven approach to build strong, collaborative relationships across internal teams and working groups.
 
 
 
 Effective Cross-Group Communication:
 
 Ensure clear and consistent communication across the TML Group, including TMGSL and associated working groups, to support alignment and operational efficiency.
 
 
 
 
 
 
 Process / Function Expertise
 
 
 <ul>
 <li>
 Specialized in Contact Center, BPO, Shared Services, and Telecom operations.
 </li>
 <li>
 Skilled in forecasting, capacity planning, and workforce performance monitoring.
 </li>
 <li>
 Experienced in vendor management across Call Center, IT, Legal, and Recruitment domains.
 </li>
 <li>
 Proficient in vendor sourcing, RFx processes, and contracting.
 </li>
 <li>
 Responsible for vendor operations, issue resolution, and escalation handling.
 </li>
 </ul>
 
 Lead vendor governance, performance reviews, and compliance tracking.
 
 
 
 
 
 
 Skills &amp; Competencies
 
 
 
 10+ years of experience in Service vendor management, service delivery, or procurement in a large enterprise environment/Shared Services.
 
 
 Advanced proficiency in MS Office (Excel, Word, PowerPoint, Outlook).
 
 
 Graduate/Postgraduate in any discipline.
 
 
 
</div>

Senior Manager  - VMO and Contact Centre

Envalior

<div>
 
 
 Join Envalior - Imagine The Future!
 
 
 
 
 Are you passionate about pioneering change in a constantly evolving environment? At Envalior, we are seeking a talented HR Operation Executive to join our dynamic HRSS team.
 
 
 At Envalior, the future of high-performance materials isn't just being shaped; it's being pioneered. A belief in fostering an environment where every voice is heard and ideas are valued is integral to our culture. Empowerment is the driving force behind our pioneering spirit, allowing our teams to take initiative, explore new solutions, and revel in the thrill of constant innovation.
 
 
 Join us and be a part of a team committed to making a positive impact&mdash;where safety, sustainability, collaboration, and empowerment intersect to drive innovation.
 
 
 
 IMAGINE THE FUTURE WITH ENVALIOR
 
 
 
 The HR Operations Executive is responsible for delivering high-quality HR administrative services across the employee lifecycle, with a strong focus on managing HR service requests, employee data administration, and supporting new hire, pre-onboarding, and onboarding processes in SAP SuccessFactors. The role ensures accurate, timely, and compliant handling of HR transactions while providing excellent support to employees, managers, and HR partners.
 
 
 
 You will make key contributions to Envalior
 
 
 
 <ul>
 <li>
 HR Service Request Management
 </li>
 <li>
 Manage and resolve HR service requests, queries, and tickets within defined SLAs via HR service management tools
 </li>
 <li>
 Provide first-line guidance on HR policies, processes, and systems, escalating complex cases as needed
 </li>
 <li>
 Maintain accurate documentation and case notes for audit and compliance purposes
 </li>
 <li>
 Employee Lifecycle Administration
 </li>
 <li>
 Execute all HR administrative activities for employee lifecycle events (new hires, transfers, promotions, terminations, contract changes, personal data updates, etc.) in SAP SuccessFactors
 </li>
 <li>
 Ensure data accuracy, compliance with company policies, and adherence to legal/regulatory requirements
 </li>
 <li>
 Generate and distribute employment-related documents such as contracts, letters, and confirmations
 </li>
 <li>
 New Hire Processing, Pre-Onboarding &amp; Onboarding
 </li>
 <li>
 Coordinate pre-onboarding activities, including document collection, background checks, and system setup
 </li>
 <li>
 Process new hire information in SAP SuccessFactors, ensuring correct data entry and alignment with payroll cut-offs
 </li>
 <li>
 Support onboarding by preparing welcome materials, scheduling induction/orientation sessions, and ensuring system access is in place
 </li>
 <li>
 Partner with HRBPs, Talent Acquisition, and IT to deliver a smooth onboarding experience for new employees
 </li>
 <li>
 SAP SuccessFactors Administration
 </li>
 <li>
 Perform transactions and maintain accurate employee records in SAP SuccessFactors across various modules
 </li>
 <li>
 Monitor workflows and approvals to ensure timely processing of requests
 </li>
 <li>
 Support system testing, updates, and enhancements by providing feedback and reporting issues
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 The Ideal Candidate
 
 
 
 <ul>
 <li>
 Bachelor's degree in Human Resources, Business Administration, or related field
 </li>
 <li>
 5+ years of experience in HR operations, preferably in a multinational or fast-paced environment
 </li>
 <li>
 Strong attention to detail, accuracy, and confidentiality in handling employee data
 </li>
 <li>
 Ability to manage multiple priorities and work within tight deadlines
 </li>
 <li>
 Excellent interpersonal, communication, and problem-solving skills
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 
 WHY ENVALIOR?
 
 
 
 
 Competitive Compensation
 
 
 
 Join us at Envalior and enjoy competitive compensation packages, inclusive of a global bonus program and individual performance bonuses, ensuring your hard work is recognized and rewarded.
 
 
 
 Comprehensive Benefits
 
 
 
 Your well-being matters to us. At Envalior, we provide an array of benefits supporting your financial security, health, and overall well-being. This includes retirement plans, health programs, life insurance, and comprehensive medical care.
 
 
 
 Work-Life Balance &amp; Flexibility
 
 
 
 Maintain a healthy balance between work and personal life with Envalior's commitment to supporting your schedule.
 
 
 
 Training &amp; Development Opportunities
 
 
 
 At Envalior, your growth matters. We encourage and invest in your professional and personal development. We support our employees in their growth and personal development through ongoing investment in their knowledge and skills via training, coaching, and mentoring.
 
 
 
 Diversity &amp; Inclusion
 
 
 
 At Envalior, our people drive our success, so it's only right that we provide a diverse and inclusive working environment and foster a culture of belonging, openness, and respect. We value diversity as a cornerstone of our success. We are committed to nurturing and empowering every individual to reach their full potential.
 
 
 
 APPLY NOW!
 
 
 
 Ready to pioneer change with Envalior? Join us in our mission to drive innovation, sustainability, and excellence. Apply today and become a part of our transformative journey towards a more sustainable future.
 
 
 Submit your application online by sending your CV and motivation letter in English through our career portal. If you have any questions, feel free to connect directly with our recruiter at diego.li@envalior.com
 
 
 
 Envalior is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
 
 
 
 If you need assistance or an accommodation due to a disability, you may contact us at Talent.Acquisition@Envalior.com.
 
 
 
 OUR HERITAGE
 
 
 
 With a combined heritage of over 100 years, Envalior brings together two established global materials players: DSM Engineering Materials and LANXESS High Performance Materials. Our unique combined portfolio of longstanding material-, application-, and design expertise enables our customers to develop and launch sustainable future-proof designs. Envalior is the brand new materials powerhouse that was Launched in early 2023.
 
 
 We aim to be a global leader in sustainable and high-performance engineering materials. We imagine the future by shaping the world of today and tomorrow. We're conscious that this is both a privilege and a responsibility - so, when we imagine the future, we're guided by our key values to help us create a better world.
</div>

HR Admin Specialist

Capco

<div>
 
 Job Title: HRBP - Intern
 
 
 
 
 Location: Pune
 
 
 
 
 About Us
 
 
 
 &ldquo;Capco, a Wipro company, is a global technology and management consulting firm. Awarded with
 
 Consultancy of the year in the British Bank Award
 
 and has been ranked
 
 Top 100 Best Companies for Women in India 2022 by Avtar &amp; Seramount
 
 . With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery.
 
 
 
 WHY JOIN CAPCO?
 
 
 
 You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.
 
 
 
 MAKE AN IMPACT
 
 
 
 Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.
 
 
 
 #BEYOURSELFATWORK
 
 
 
 Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.
 
 
 
 CAREER ADVANCEMENT
 
 
 
 With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.
 
 
 
 DIVERSITY &amp; INCLUSION
 
 
 
 We believe that diversity of people and perspective gives us a competitive advantage.
 
 
 
 MAKE AN IMPACT
 
 
 
 
 Job Summary
 
 
 
 
 Objective of the Role:
 
 The HRBP intern will be responsible for
 
 &ndash;
 
 
 
 <ul>
 <li>
 Key Responsibilities:
 
 
 </li>
 </ul>
 
 Support HRBP Activities
 
 
 
 <ul>
 <li>
 Assist HR Business Partners in daily tasks, including employee relations, performance management, and talent development.
 </li>
 <li>
 Help coordinate and participate in HR initiatives and projects that align with business objectives.
 
 
 </li>
 </ul>
 
 Employee Engagement
 
 
 
 <ul>
 <li>
 Support the planning and execution of employee engagement activities and events.
 </li>
 <li>
 Assist in collecting and analyzing employee feedback to help improve workplace culture.
 
 
 </li>
 </ul>
 
 Data Management And Reporting
 
 
 
 <ul>
 <li>
 Maintain accurate HR records and employee information in HR systems.
 </li>
 <li>
 Prepare HR reports and presentations as needed.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Education:
 
 
 
 <ul>
 <li>
 Degree in Human Resources, Business Administration, or a related field.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 0-1 year of experience in a Human Resources role, internship experience is a plus.
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 <ul>
 <li>
 Strong organizational and time-management skills.
 </li>
 <li>
 Excellent verbal and written communication skills.
 </li>
 <li>
 Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
 </li>
 <li>
 Ability to handle sensitive information with confidentiality and professionalism.
 </li>
 <li>
 Basic understanding of HR principles and practices.
 </li>
 <li>
 Eagerness to learn and adapt in a fast-paced environment.
 
 
 </li>
 </ul>
 
 Internship Duration
 
 : 6 months
</div>

Intern-HR BP

Microsoft

<div>
 As a Microsoft Data Center Inventory &amp; Asset Technician (DIAT), you will perform cycle audits, execute incoming/outgoing deliveries, coordinate security escorts for third-party vendors, and document inbound and outbound deliveries as instructed by management. You will initiate warranty claims and process returns on failed equipment. This opportunity will allow you to build working knowledge of inventory management principles, warranty process management, data bearing device destruction, and advance your career in the process.
 
 
 Microsoft&rsquo;s Cloud Operations &amp; Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DIAT, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and opportunities including Career Rotation Programs, Diversity &amp; Inclusion training and events, and professional certifications.
 
 
 Our infrastructure is comprised of a large global portfolio of more than 200 Data Centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.
 
 
 With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.
 
 
 Microsoft&rsquo;s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
 
 
 
 Responsibilities
 
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Perform assigned tasks and escalate issues during high-volume work activity or escalation-based situations under the guidance of more experienced Data Center colleagues.
 </li>
 <li>
 Coordinate with suppliers to initiate warranty claim and process failed vendor hardware devices. This includes information processing, packaging, shipment, and receipt of return for Return Merchandise Authorization (RMA) devices following all Service Level Agreements (SLAs) related to RMA warranty process.
 </li>
 <li>
 Develop working knowledge of stock control and inventory management practices and procedures.
 </li>
 <li>
 Ensure accurate documentation of incoming and outgoing deliveries as well as records.
 </li>
 <li>
 Become familiar with guidelines set by Microsoft contractual agreements with suppliers and maintain a strong customer focus.
 </li>
 <li>
 Perform cycle audits and data corrections to ensure all inventory controls are met.
 </li>
 <li>
 Help to reconcile and report inventory discrepancies.
 </li>
 <li>
 Ensure detailed physical inventory tracking and staging.
 </li>
 <li>
 Under the supervision of more experienced Data Center colleagues, destruction of data bearing devices (DBD) following all Service Level Agreements (SLAs) and Microsoft policies.
 </li>
 <li>
 Comply with all security and data management policies.
 </li>
 <li>
 Embody our culture and values.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Required Qualifications
 
 
 
 <ul>
 <li>
 High School Diploma AND 6 months experience or an internship in inventory management, retail, warehouse management, or a related field
 </li>
 <ul>
 <li>
 OR equivalent experience.
 
 </li>
 </ul>
 </ul>
 
 Background Check Requirements
 
 
 
 Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
 
 
 <ul>
 <li>
 Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
 
 
 </li>
 </ul>
 While not required, we also look for the following
 
 
 Preferred
 
 Qualifications:
 
 
 
 <ul>
 <li>
 1+ years&rsquo; experience in warehouse/supply chain in an information technology (IT) environment, IT, and/or logistics, operating heavy-load movement equipment (e.g., forklift, pallet jacks, chassis lifts) for a large corporation
 </li>
 <ul>
 <li>
 OR equivalent experience.
 
 </li>
 </ul>
 </ul>
 Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
</div>

Logistics Technician

Tata Communications

<div>
 
 About The Company
 
 
 
 Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
 
 
 
 Job Description
 
 
 
 We are seeking a data-driven and detail-oriented HRAnalytics Specialist to join our Human Resources team. This role will beresponsible for leveraging data to provide insights that support strategic HRdecisions, improve employee experience, and optimize workforce planning. Theideal candidate will have strong analytical skills, proficiency in datavisualization tools, and a passion for transforming HR data into actionableintelligence.
 
 
 
 Responsibilities
 
 
 
 Collect, clean, and analyze HR data from various sources (e.g., HRIS, ATS, LMS, surveys).
 
 
 Develop dashboards and reports to monitor key HR metrics such as turnover, engagement, diversity, and performance.
 
 
 Support workforce planning, talent acquisition, and retention strategies through predictive analytics.
 
 
 Collaborate with HR business partners to identify trends and provide data-backed recommendations.
 
 
 Conduct ad hoc analyses to support HR initiatives and leadership decision-making.
 
 
 Ensure data integrity and compliance with data privacy regulations.
 
 
 Automate recurring reports and streamline data processes using tools like Excel, SQL, Python, or R.
 
 
 Present findings in a clear and compelling manner to both technical and non-technical stakeholders.
 
 
 Desired Skill sets
 
 
 Expertise in dashboard preparation and data visualization.
 
 
 Strong analytical and logical thinking abilities.
 
 
 Ability to derive actionable insights from complex datasets.
 
 
 Experience in presenting data to non-technical stakeholders.
 
 
 Passion for using data to solve HR challenges and improve employee outcomes.
</div>

Sr. Analyst - Corporate HR

Explore 52+ Hr service center representative in Pune this September. Find roles across top companies and apply now to boost your career.